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The differences between tellers and banking associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a banking associate are excellent interpersonal, strong customer service, and financial transactions.
| Teller | Banking Associate | |
| Yearly salary | $32,171 | $81,890 |
| Hourly rate | $15.47 | $39.37 |
| Growth rate | -12% | -12% |
| Number of jobs | 16,298 | 18,919 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 63% |
| Average age | 39 | 39 |
| Years of experience | - | - |
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.
Tellers and banking associates have different pay scales, as shown below.
| Teller | Banking Associate | |
| Average salary | $32,171 | $81,890 |
| Salary range | Between $26,000 And $39,000 | Between $47,000 And $141,000 |
| Highest paying City | Manchester, NJ | White Plains, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Security Service Federal Credit Union | Citi |
| Best paying industry | Finance | Finance |
There are a few differences between a teller and a banking associate in terms of educational background:
| Teller | Banking Associate | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between tellers' and banking associates' demographics:
| Teller | Banking Associate | |
| Average age | 39 | 39 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 41.8% Female, 58.2% |
| Race ratio | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |