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The differences between tellers and lead tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead teller has an average salary of $42,554, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a lead teller are customer service, financial transactions, and cash handling.
| Teller | Lead Teller | |
| Yearly salary | $32,171 | $42,554 |
| Hourly rate | $15.47 | $20.46 |
| Growth rate | -12% | -12% |
| Number of jobs | 16,298 | 10,015 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 44% |
| Average age | 39 | 39 |
| Years of experience | - | - |
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
A lead teller is an exceptional bank teller who performs various tasks in the bank. Lead tellers handle and supervise the team of tellers in the organization. They oversee the other tellers and see to it that jobs are correctly executed. Their duties include cash drawer maintenance, new teller training, and information communicator to bank officials. Also, they are the ones who interact with customers and resolve any bank-related problems that may arise.
Tellers and lead tellers have different pay scales, as shown below.
| Teller | Lead Teller | |
| Average salary | $32,171 | $42,554 |
| Salary range | Between $26,000 And $39,000 | Between $22,000 And $78,000 |
| Highest paying City | Manchester, NJ | Manchester, NJ |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Security Service Federal Credit Union | Western Union |
| Best paying industry | Finance | Finance |
There are a few differences between a teller and a lead teller in terms of educational background:
| Teller | Lead Teller | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between tellers' and lead tellers' demographics:
| Teller | Lead Teller | |
| Average age | 39 | 39 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 24.1% Female, 75.9% |
| Race ratio | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 8.5% Unknown, 3.3% Hispanic or Latino, 23.8% Asian, 6.8% White, 57.0% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |