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Teller vs lead teller

The differences between tellers and lead tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead teller has an average salary of $42,554, which is higher than the $32,171 average annual salary of a teller.

The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a lead teller are customer service, financial transactions, and cash handling.

Teller vs lead teller overview

TellerLead Teller
Yearly salary$32,171$42,554
Hourly rate$15.47$20.46
Growth rate-12%-12%
Number of jobs16,29810,015
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 44%
Average age3939
Years of experience--

What does a teller do?

Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.

What does a lead teller do?

A lead teller is an exceptional bank teller who performs various tasks in the bank. Lead tellers handle and supervise the team of tellers in the organization. They oversee the other tellers and see to it that jobs are correctly executed. Their duties include cash drawer maintenance, new teller training, and information communicator to bank officials. Also, they are the ones who interact with customers and resolve any bank-related problems that may arise.

Teller vs lead teller salary

Tellers and lead tellers have different pay scales, as shown below.

TellerLead Teller
Average salary$32,171$42,554
Salary rangeBetween $26,000 And $39,000Between $22,000 And $78,000
Highest paying CityManchester, NJManchester, NJ
Highest paying stateNew JerseyNew Jersey
Best paying companySecurity Service Federal Credit UnionWestern Union
Best paying industryFinanceFinance

Differences between teller and lead teller education

There are a few differences between a teller and a lead teller in terms of educational background:

TellerLead Teller
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Teller vs lead teller demographics

Here are the differences between tellers' and lead tellers' demographics:

TellerLead Teller
Average age3939
Gender ratioMale, 23.0% Female, 77.0%Male, 24.1% Female, 75.9%
Race ratioBlack or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6%Black or African American, 8.5% Unknown, 3.3% Hispanic or Latino, 23.8% Asian, 6.8% White, 57.0% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between teller and lead teller duties and responsibilities

Teller example responsibilities.

  • Process commercial transaction including deposits, withdrawals and loan payments selling monetary instruments.
  • Compile with the bank secrecy act.
  • Process treasury, tax and loan payments.
  • Receive coin and currency from arm trucks.
  • Fill in for coin room teller when on vacation.
  • Monitor all monetary instruments purchase and complete all BSA logs.
  • Show more

Lead teller example responsibilities.

  • Achieve quarterly sale goals through upselling and referrals to financial specialist.
  • Assist tellers with completion of CRT and BSA forms.
  • Prepare and review currency transaction, secrecy act, and monetary instrument reports.
  • Ensure tellers are aware of BSA requirements and the branch are compliant in transactions.
  • Separate currency, coins and check deposits receive from banks, ATM, and commercial customers providing accurate count by denomination.
  • Perform customer transactions, balance vault and ATM, assemble mailers, update mailing lists, order supplies for branch etc.
  • Show more

Teller vs lead teller skills

Common teller skills
  • Cash Handling, 13%
  • Customer Service, 13%
  • Financial Transactions, 8%
  • Math, 6%
  • Bank Products, 6%
  • ATM, 3%
Common lead teller skills
  • Customer Service, 15%
  • Financial Transactions, 8%
  • Cash Handling, 8%
  • Customer Interaction, 7%
  • Product Knowledge, 7%
  • Security Procedures, 5%

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