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The differences between tellers and personal bankers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a personal banker has an average salary of $37,639, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a personal banker are customer relationships, cross-sell, and customer satisfaction.
| Teller | Personal Banker | |
| Yearly salary | $32,171 | $37,639 |
| Hourly rate | $15.47 | $18.10 |
| Growth rate | -12% | 10% |
| Number of jobs | 16,298 | 36,603 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 59% |
| Average age | 39 | 43 |
| Years of experience | - | 4 |
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.
Tellers and personal bankers have different pay scales, as shown below.
| Teller | Personal Banker | |
| Average salary | $32,171 | $37,639 |
| Salary range | Between $26,000 And $39,000 | Between $29,000 And $48,000 |
| Highest paying City | Manchester, NJ | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Security Service Federal Credit Union | Northern Trust |
| Best paying industry | Finance | Finance |
There are a few differences between a teller and a personal banker in terms of educational background:
| Teller | Personal Banker | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between tellers' and personal bankers' demographics:
| Teller | Personal Banker | |
| Average age | 39 | 43 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 44.6% Female, 55.4% |
| Race ratio | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 6% |