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The differences between tellers and retail bankers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail banker has an average salary of $35,292, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a retail banker are excellent organizational, taking care, and prioritize workload.
| Teller | Retail Banker | |
| Yearly salary | $32,171 | $35,292 |
| Hourly rate | $15.47 | $16.97 |
| Growth rate | -12% | -3% |
| Number of jobs | 16,298 | 85,669 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 43% |
| Average age | 39 | 41 |
| Years of experience | - | 12 |
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
A retail banker is responsible for coordinating with retail clients in opening and closing accounts, updating account statements, and selling new financial services and business opportunities. Retail bankers help clients in managing their finances by recommending investment options according to their needs and objectives. They also handle the clients' banking discrepancies and resolve disputes by evaluating their account statements and identify resolutions immediately. A retail banker must have excellent analytical skills, as well as strong knowledge of the banking industry and practices to provide the highest quality services for the clients.
Tellers and retail bankers have different pay scales, as shown below.
| Teller | Retail Banker | |
| Average salary | $32,171 | $35,292 |
| Salary range | Between $26,000 And $39,000 | Between $26,000 And $47,000 |
| Highest paying City | Manchester, NJ | - |
| Highest paying state | New Jersey | - |
| Best paying company | Security Service Federal Credit Union | - |
| Best paying industry | Finance | - |
There are a few differences between a teller and a retail banker in terms of educational background:
| Teller | Retail Banker | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between tellers' and retail bankers' demographics:
| Teller | Retail Banker | |
| Average age | 39 | 41 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 30.7% Female, 69.3% |
| Race ratio | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 10.5% Unknown, 2.9% Hispanic or Latino, 20.0% Asian, 9.5% White, 56.2% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 11% |