Post job

Teller vs senior teller

The differences between tellers and senior tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior teller has an average salary of $45,334, which is higher than the $32,171 average annual salary of a teller.

The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a senior teller are team support, excellent client, and quality customer service.

Teller vs senior teller overview

TellerSenior Teller
Yearly salary$32,171$45,334
Hourly rate$15.47$21.80
Growth rate-12%-12%
Number of jobs16,2988,846
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 45%
Average age3939
Years of experience--

What does a teller do?

Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.

What does a senior teller do?

A senior teller oversees banking operations, mainly focusing on the performance of tellers. Aside from designating tasks, they are also responsible for maintaining ATMs and cash drawers, providing vault access, and coordinating with other bank officials. A senior teller must address and investigate any discrepancies or concerns, resolving them in a timely and professional manner. Furthermore, as a senior on the team, they must lead junior tellers into being an efficient part of the workforce, all while implementing its policies and regulations.

Teller vs senior teller salary

Tellers and senior tellers have different pay scales, as shown below.

TellerSenior Teller
Average salary$32,171$45,334
Salary rangeBetween $26,000 And $39,000Between $23,000 And $87,000
Highest paying CityManchester, NJArlington, VA
Highest paying stateNew JerseyNew Jersey
Best paying companySecurity Service Federal Credit UnionNorthern Trust
Best paying industryFinanceFinance

Differences between teller and senior teller education

There are a few differences between a teller and a senior teller in terms of educational background:

TellerSenior Teller
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common college--

Teller vs senior teller demographics

Here are the differences between tellers' and senior tellers' demographics:

TellerSenior Teller
Average age3939
Gender ratioMale, 23.0% Female, 77.0%Male, 21.2% Female, 78.8%
Race ratioBlack or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6%Black or African American, 9.1% Unknown, 3.4% Hispanic or Latino, 23.2% Asian, 7.0% White, 56.8% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between teller and senior teller duties and responsibilities

Teller example responsibilities.

  • Process commercial transaction including deposits, withdrawals and loan payments selling monetary instruments.
  • Compile with the bank secrecy act.
  • Process treasury, tax and loan payments.
  • Receive coin and currency from arm trucks.
  • Fill in for coin room teller when on vacation.
  • Monitor all monetary instruments purchase and complete all BSA logs.
  • Show more

Senior teller example responsibilities.

  • Achieve quarterly sale goals through upselling and referrals to financial specialist.
  • Uncover additional cross-sell opportunities with current clients
  • Handle additional teller responsibilities including ATM balancing and coin machine operations.
  • Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
  • Reconcile daily accounts to balance ATM transactions, including preparing and analyzing relevant reports.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Show more

Teller vs senior teller skills

Common teller skills
  • Cash Handling, 13%
  • Customer Service, 13%
  • Financial Transactions, 8%
  • Math, 6%
  • Bank Products, 6%
  • ATM, 3%
Common senior teller skills
  • Team Support, 9%
  • Excellent Client, 8%
  • Quality Customer Service, 8%
  • Loan Payments, 7%
  • ATM, 6%
  • Cash Handling, 6%

Browse office and administrative jobs