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The differences between tellers and universal bankers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a universal banker has an average salary of $35,922, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a universal banker are customer relationships, cash handling, and financial services.
| Teller | Universal Banker | |
| Yearly salary | $32,171 | $35,922 |
| Hourly rate | $15.47 | $17.27 |
| Growth rate | -12% | -3% |
| Number of jobs | 16,298 | 28,761 |
| Job satisfaction | - | 2 |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 53% |
| Average age | 39 | 41 |
| Years of experience | - | 12 |
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
A universal banker's role is to provide banking assistance to clients by performing a wide range of tasks, ensuring timeliness and customer satisfaction. Their responsibilities revolve around handling and processing accounts, accomplishing requests from clients, and addressing inquiries and complaints, responding to them promptly and efficiently. They must also manage cash drawers, generate referrals, and identify the clients' financial and banking needs. Furthermore, as a universal banker, it is crucial to ensure that all processes comply with the policies and regulations of the bank.
Tellers and universal bankers have different pay scales, as shown below.
| Teller | Universal Banker | |
| Average salary | $32,171 | $35,922 |
| Salary range | Between $26,000 And $39,000 | Between $27,000 And $46,000 |
| Highest paying City | Manchester, NJ | Urban Honolulu, HI |
| Highest paying state | New Jersey | Hawaii |
| Best paying company | Security Service Federal Credit Union | Affinity Credit Union |
| Best paying industry | Finance | Finance |
There are a few differences between a teller and a universal banker in terms of educational background:
| Teller | Universal Banker | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between tellers' and universal bankers' demographics:
| Teller | Universal Banker | |
| Average age | 39 | 41 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 35.1% Female, 64.9% |
| Race ratio | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 9.0% Unknown, 3.0% Hispanic or Latino, 20.7% Asian, 9.7% White, 56.7% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 11% |