Teller jobs in Kenner, LA - 52 jobs

The Office Tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing. Cash checks and pay out money after verifying that signature is correct, that written and numerical amounts agree, date, and that accounts have sufficient funds, etc. Process transactions such as money orders, MoneyGram, bill payments, WIC, etc. Receive cash, verify amounts, and check the accuracy of deposit slips. Count currency, coins, and check received, by hand or using the currency-counting machine, in order to prepare them for deposit. Prepare and verify cashier's tills. Perform clerical tasks such as scan and copy as needed, receive and send emails, etc. Order a supply of cash once a week to meet daily needs. Maintains the highest level of confidentiality with all information obtained. Comply with all departments and company policies, procedures and regulations. Perform other duties as assigned. Requirements Qualifications Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees. Organization skills with the ability to multi-task and be detail oriented. Mathematical skills Preferred Qualifications High School Diploma 2-3 years related experience Bilingual Spanish/English View all jobs at this company

Hours/ Week: 20 Schedule: Monday Friday, 10:00 a.m. 2:00 p.m. Saturday (rotation) 9:00 a.m. 12:00 noon 1 Summary. Operates a tellers window by providing prompt, efficient and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff. 2. Essential Functions. Accepts deposits, verifies cash and endorsements, and issues receipts Cashes checks. Cross-sells the Banks services and products. Processes card cash advances. Processes night deposit bags. Redeems U.S. Savings Bonds. Issues money orders and bank official checks Accepts loan payments and safe deposit box rental payments. Admits customers to safe deposit boxes. Answers customer inquiries and gives balances. Balances transactions at end of day and verifies cash total.

Specific Job Functions: Assist and serve customers; process mail-in work and night deposits Sell bank products Maintain and balance a cash drawer; verify money and roll coin Receive commercial & individual checking deposits; accept checks for cashing or paying Receive savings & club deposits; pay withdrawals; prepare related paperwork Assist with incoming and outgoing collections and items in transit Sell Money Orders Receive loan payments Cross-train for collections processing and ATM balancing • Receive U.S. Savings bonds for payment Receive utility payments. Perform routine clerical duties in department and other duties as assigned. • Back-up CSR duties Requirements: While performing duties, the employee is required to sit, stoop, lift up to 10 pounds, type, have the ability to communicate effectively with others, and will be required to work evenings and/or weekends, and attend remote meetings/trainings and/or travel. In the performance of respective task and duties, the employee is expected to conform to the following: Successfully perform quality work within deadlines with or without supervision Interact professionally and confidently with other employees, customers and contacts Work effectively as a team contributor on all assignments Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations This in no way should be construed as a contract for employment. These job duties may be subject to change at any time due to reasonable accommodation or other reasons. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to the job at any time. Qualifications Qualifications of Job: High school education Computer, clerical and calculator skills required Ability to provide outstanding customer service Ability to supervise in a professional manner Teller or cash handling experience preferred

Responsible for handling vault cash, including ordering from and shipping to Federal Reserve Bank. Performs regular Teller functions as needed including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of customer service functions such as closing accounts, verifying funds, renewing certificates, and assisting customers with checking account problems. Ensures that customers are promptly and professionally served. Performs most complex Teller functions as needed. SPECIFIC JOB DUTIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for assisting customers with all their financial needs by promoting and cross- selling all Bank products. Maintains sufficient currency and coin to meet Bank needs. Maximizes fund utilization. Prepares currency and coin for shipment. Counts and verifies currency shipments. Responsible for managing and balancing a cash drawer. Responsible for processing deposits, withdrawals, loan payments, credit card payments, paying and receiving of cash. Responsible for preparing CTR's and BSA forms as needed. Working Saturdays when scheduled and opening teller window in lobby or drive-thru as needed. Responsible for managing cash flow and inventory in the vault. Selling and purchasing cash from tellers and branches. Balancing the vault's cash. Prepare change orders. Prepare and verify Federal Reserve shipments. Prepare and verify shipments to the Main branch. Responsible for assisting other tellers when needed, process Tax & Loan payments as required, processing night drop deposits, commercial deposits and ATM deposits as needed. JOB REQUIREMENTS High School Diploma or equivalent 1 year of Banking or heavy cash handling experience. Excellent communication and interpersonal skills. Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints. Ability to count and balance money. Proficiency in ten-key punch. Equal Opportunity Employer/Veterans/Disabled

DEPARTMENT: Retail Sales SUPERVISOR: Head Teller SCHEDULE: 40 HOURS (Varying Shifts during operating hours 7:30 AM - 6:15 PM Mon - Fri and 8:45 AM - 12:15 PM on Sat) The Assistant Head Teller is responsible for overseeing a team of Tellers under the direction of the Head Teller. The Assistant Head Teller will also step up to assist customers and other Tellers as needed or as directed by management. He/she will assist in conducting performance evaluations, assist with training and coaching of both new and seasoned employees, and strive for continued growth within their team of tellers. They are to act a secondary supervisor supporting the Head Teller in any of their duties. POSITION RESPONSIBILITIES: General Job Functions Performs normal Teller duties as needed, or as directed by management. Supervises Teller line in Head Teller's absence. Maintains honesty and the highest level of ethical standards. Conducts monthly cash audits and required audits of money orders, official checks, gift cards, and other negotiables. Reviews ATM, night deposit, surveillance, and branch logs for accuracy weekly. Protects the bank and its customers from all types of fraudulent activity. Audits Head Teller's cash drawer monthly. Assists the Head Teller by sharing the following Vault Custodian Duties: Maintains adequate cash inventory for Teller department, monitoring total cash on hand and notifying management of outages, including over-limit at the end of the workday. Balances the vault and records vault transactions daily. Ensures that all vault transactions are done under dual control by two qualified bank employees. Verifies all money associated with any federal deposit. Records and spot-checks bait money for vault and Teller drawers. Makes sure all cash, coin and negotiables are secured before leaving the bank daily. Provides the Synergy standard of excellence in customer service: Provides excellent customer service to every guest of the Bank by greeting them and managing their inquiries. Acts as a role model by possessing strong work ethic, is able to balance records well, and demonstrate a firm knowledge of all of the inner workings within the department. Monitors customer activity to ensure that everyone receives satisfactory service. Manages unusual window transactions and answers difficult customer questions. Encourages sales referrals from their team while providing consistent referrals themselves. Assists in answering telephones when necessary. Assists the Head Teller with Supervising the Teller function of the branch when necessary: Provides knowledge and guidance in problem solving, motivation, and employee development of all team members. Executes approvals and overrides when requested. Assists with preparing work schedules when called upon or in the absence of the Head Teller. Ensures that customers are met with appropriately trained staff who are ready at the advertised time. Trains new staff in use of Bank's equipment, policies, procedures, customer service activities, cross-selling, and effective and accurate processing of customer account transactions. Assists with conducting departmental meetings while acting as a liaison between the Tellers and Branch Manager. Reviews staff Reg CC holds. Maintains open line of communication with staff and all other departments. Assists with performance evaluations by observing staff and relaying any feedback to the Head Teller. Ensures security procedures and all Bank policies are followed. Ensures all required duties are completed timely, such as money order remittance, work in courier bag by deadline, re-cap sheet complete, timers set and armed, etc. Assists Tellers in locating cash discrepancies, and performs an audit when out of balance, reports outages, and makes necessary collection efforts. Solves any staffing concerns during lunch periods based on customer traffic. Ensures that the Teller station is properly stocked with all necessary items to conduct business. Reports any malfunctions of Teller terminals or equipment. BALANCING PROTOCOL & RESPONSIBILITIES: The responsibility of balancing is a priority of the Assistant Head Teller position and the Teller line. Every day they are responsible for physically hand counting all loose cash, strap cash, and coins to ensure the teller drawer, ATM, and cash vault balance. Cheat sheets indicating coin amounts in the vault are strictly prohibited in lieu of physically counting it daily. Trades must be done through teller machines at the time the funds are given and received. There is no exception to this procedure . If at any during the day the drawer is counted to balance, the cash count is to be printed, and placed in the work bin. At the end of the workday, a clear screen must be used to balance the drawer and physically count all monies. If a transaction is completed for a customer either during or after this count, again, a clear screen must be used, and all monies shall be physically recounted. It is important to understand that if money is miscounted, and the drawer balances, then that is force balancing the drawer. This is grounds for disciplinary action. If a drawer is counted and found to be out of balance, a second employee must count that drawer as well. That count must agree with the initial count, and if not, then a supervisor must count to verify accuracy. Outage entries must be run before the day can be closed. All Tellers must ensure that their transactions have been received by CSI before exiting their teller. Qualifications EDUCATION AND EXPERIENCE REQUIRED: Two or more years of Teller experience or Teller experience at Synergy Bank with minimal errors. High School Diploma or GED equivalent. Must demonstrate the qualities of a strong leader. EDUCATION AND PREFERRED: Associates or higher in Business or related area of study. Prior supervisory experience. COMMUNICATION: Must be able to provide information to supervisors and co-workers both verbally and in written format. REQUIRED QUALIFICATIONS: Ability to adapt and problem solve with minimal notice. Ability to resolve conflicts between co-workers. Ability to exhibit positivity and cooperation while embracing the ideas of others. Proficient in Microsoft Word and basic understanding of Microsoft Excel. Knowledge of business and management principles including leadership techniques and coordination of people and resources. Ability to pay close attention to detail. Ability to comprehend and analyze information in order to draw a conclusion. Ability to maintain composure, suppress extreme emotions, control anger, and avoid aggressive behavior in trying situations. Ability to establish and maintain interpersonal relationships to relate with co-workers, customers, and peers. Must possess active listening skills - giving full attention to what others are saying while understanding the points being made and not interrupting. Must always be looking for a way to help others. Must be aware of the actions and reactions of others and respond appropriately. Must demonstrate persuasion and negotiation skills. Ability to utilize decision making skills. Ability to manage one's own time and the time of others. Advanced knowledge of Bank products in order to train team members and assist with cross-selling. PHYSICAL REQUIREMENTS: Ability to adapt to flexible work schedule, which will generally consist of 40 hours of work per week but given that he/she will at times fall into a supervisor role, they will need to make themselves available Monday-Friday from 07:30 am - 06:00pm and Saturday from 08:45 am - 12:15 pm. Must be able to stand/walk for up to 4 hours at a time without the opportunity to sit down or get off his/her feet. Must be able to interact with the public utilizing various methods of communication. Must exhibit proper dexterity with both hands and digits as counting currency is a frequent request throughout the workday. Ability to work over the head while lifting up to ten pounds simultaneously for short periods of time throughout the workday. Must be able to properly distinguish colors of Farnsworth lantern test to accurately work drive through station(s). Employee may be required to squat multiple times and remain in that position for short periods of time while searching and/or reaching for supplies at ground level. This could occur as few or as many times as necessary to accomplish the requested task. Must be able to lift and carry approximately 40-50 pounds multiple times throughout the day. MENTAL REQUIREMENTS: Must have the attention span to stay alert and attentive during a “normal” 8-10 ½ hour workday. The Assistant Head Teller must be able to make sound, quick decisions based on the facts of a situation, and remain calm and in control in a possible ever-changing environment or an emergency. Must be able to follow instructions and procedures exactly as trained or as directed by his or her supervisor. Employee must be able to listen to, grasp, and respond positively to a supervision and their instructions by Management. Possess the physical and cognitive ability to perform the essential and functions of his/her job.

The Universal Banker (Bilingual - Spanish) provides quality, accurate and timely customer service when processing financial transactions and providing information about products, services and benefits. Responsibilities Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals. Accepts deposits, confirming accuracy of transaction. Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. Prepares, verifies, and issues cashier's checks, bank money orders, etc. Balances all monies in cash drawers at the end of shifts. Accepts and counts inventories of cash and official items each day. Maintains a work area that ensures the safety of all negotiables and confidential records. Accurately conducts all credit and debit transactions including but not limited to receiving and paying of cash, checking and savings deposits/withdrawals, checking endorsements and loan transactions. Ensures all regulatory requirements are met timely, including CTR's, etc. Keeps proper cash supply while assuring teller area is secure; follows all security policies and procedures. Verifies Night Depository envelopes and bags and maintain accurate transaction logs. Responsible for providing most customer service needs in the bank, including platform support. This includes, but is not limited to, opening checking accounts, savings accounts, CDs and cross selling of other products and services. Proactively informs clients of products/services, profiles clients to identify financial needs and makes referrals when warranted. Explains product benefits, changes, restrictions, requirements, and any other relevant product and services information to clients. Cross-sells and makes referrals to other lines of business to generate new business and deepen existing client relationships, participates in all On-Boarding of clients and all campaigns which includes calling clients. Delivers excellent customer services to all bank customers. Performs additional duties as assigned. Requirements Skills/Experience/Education High School diploma or equivalent. Excellent verbal communication and math skills. Bilingual; advanced/fluent or native communication both verbal and written in Spanish, strongly preferred. Strong sales skills and open to culture of customer needs-based selling. Proficient with technology. Trustworthiness and the ability to act with integrity. Thorough understanding of customer service. Fluent in both English and Spanish. Essential Mental & Physical Requirements Ability to travel if required to perform the essential job functions. Ability to work under stress and meet deadlines. Ability to read and interpret a document if required to perform the essential job functions. Prolonged periods of sitting at a desk and working on a computer may be required. Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.

Riverland Federal Credit Union is seeking a Floating Teller / MSR to join our Member Services team. The ideal candidate will have exemplary organizational, problem-solving, communication, and customer service skills. Our standard service hours are Monday- Friday from 9:00 am to 4:00 pm, the actual hours worked in this position will vary based on the business needs. The Floating Teller / MSR will assist members and potential members with their credit union needs; explains services, sets up new accounts, responds to problems, and directs members to the appropriate people. Assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Will be required to travel to a designated group of branches to work as staffing and scheduling needs dictate. Essential Functions and Responsibilities: Receives and processes member financial transactions by posting transactions to member's accounts, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed; sell money orders, and stamps to members; maintain member records Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to the next level supervisor along with their recommendations for a resolution. Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service. Cross-sells credit union services. Travels within a designated demographic area to work at other branches. Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including Member Identification Program for new members, accurate completion of new account activity profile, identifying high risk accounts at account opening, and reporting suspicious accounts to supervisor. Accurate completion of CTR, Monetary Instrument (Money Order) log, and reporting of suspicious activities to supervisor. Required to complete annual in-services to include critically identified areas: BSA, Compliance, Security and Workplace Conduct. Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone. Follows Credit Union's policies and procedures at all times and all other duties as assigned. Education and Experience: Minimum 1 month - 1 year of similar or related experience. High school education or GED Previous experience in a credit union is a plus. Other: Must be legally authorized to work in the US. Must be willing to submit to and pass a criminal background check. Must be willing to submit to and pass a credit check. Must be bondable. Due to the high volume of resumes received, a personal response regarding your application status is not available. Candidates will be contacted, only if we are interested in an interview. Riverland is an Equal Employment Opportunity Employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability. We assure you that your opportunity for employment with this Credit Union depends solely on your qualifications.

Riverland Federal Credit Union is seeking a Floating Teller / MSR to join our Member Services team. The ideal candidate will have exemplary organizational, problem-solving, communication, and customer service skills. Our standard service hours are Monday- Friday from 9:00 am to 4:00 pm, the actual hours worked in this position will vary based on the business needs. The Floating Teller / MSR will assist members and potential members with their credit union needs; explains services, sets up new accounts, responds to problems, and directs members to the appropriate people. Assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Will be required to travel to a designated group of branches to work as staffing and scheduling needs dictate. Essential Functions and Responsibilities: Receives and processes member financial transactions by posting transactions to member's accounts, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed; sell money orders, and stamps to members; maintain member records Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to the next level supervisor along with their recommendations for a resolution. Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service. Cross-sells credit union services. Travels within a designated demographic area to work at other branches. Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including Member Identification Program for new members, accurate completion of new account activity profile, identifying high risk accounts at account opening, and reporting suspicious accounts to supervisor. Accurate completion of CTR, Monetary Instrument (Money Order) log, and reporting of suspicious activities to supervisor. Required to complete annual in-services to include critically identified areas: BSA, Compliance, Security and Workplace Conduct. Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone. Follows Credit Union's policies and procedures at all times and all other duties as assigned. Education and Experience: Minimum 1 month - 1 year of similar or related experience. High school education or GED Previous experience in a credit union is a plus. Other: Must be legally authorized to work in the US. Must be willing to submit to and pass a criminal background check. Must be willing to submit to and pass a credit check. Must be bondable. Due to the high volume of resumes received, a personal response regarding your application status is not available. Candidates will be contacted, only if we are interested in an interview. Riverland is an Equal Employment Opportunity Employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability. We assure you that your opportunity for employment with this Credit Union depends solely on your qualifications.

PURPOSE OF THE JOB This position is responsible for assisting the Banking Center Manager (BCM) and/or Assistant Banking Center Manager (ABCM) in the overall daily operations of the branch office to include assisting in the development of the branch's financial objectives, delivering quality customer service and giving general operational guidance to the banking center staff. MAIN DUTIES OF THE JOB GENERAL Assist BCM/ABCM in ensuring that the financial objectives and customer services standards of the branch are met Responsible for generating, maintaining and servicing profitable business and retail customer relationships Customer service requests, including but not limited to, new account opening, safe deposit transactions, wire transfers, maintaining account records and paperwork, debit card issuance, accepting loan applications, and assisting customers with inquiries and problems as needed. Process normal teller duties including processing daily teller work ensuring debits and credits balance in accordance with established policies and guidelines Cash handling, including but not limited to, counting, verifying and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment Provide comprehensive, prompt, and efficient customer service in all transactions while ensuring that all federal and state compliance requirements are met Engage in conversations with customers in order to build relationships, determine financial needs and make recommendations and line of business referrals Contribute to banking center success by achieving assigned referral and sales goals Maintain a neat workstation/office and ensure that needed supplies are on hand and organized to present a professional environment Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees Operate as a mentor for newly hired/promoted team members in support of our Home Bank values Provide supervisory overrides as appropriate Perform other duties as required or assigned by leadership ADDITIONAL DUTIES Promote a network with internal support areas and develop a cohesive working partnership with other lines of business - mortgage, commercial, etc. Responsible for coordinating and developing procedures to maximize opportunities to cross-sell to customers from other lines of business Conduct and provide reporting on banking center audits and security equipment testing WHAT WILL YOU NEED TO SUCCEED High School diploma or equivalent Three years or more of banking experience; previous teller, platform banker and lending experience highly preferred Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation Ability to work expected Banking Center hours of operation including some Saturday (based on Market and location) Be self-directed/motivated with the ability work independently or as part of a team with little to no direct supervision Strong knowledge of daily branch, vault and ATM operations Receive and maintain a NMLS certification HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLO YMENT

Assistant Head Custodian - 7 hours per day Annual Salary: $28,480 Salary is adjusted according to effective date of employment Deadline for Transfer Request: January 14, 2026 Transfers must be submitted by 4:30 p.m. Apply Now Employees shall remain in their current position at their current site for one calendar year prior to being eligible to request a transfer; however, if the time spent in the current position at the current site is less than one calendar year, but the position the employee is requesting would provide a salary increase, then the employee may request the transfer to the new position. Once the employee accepts a new position, the one-year requirement to be eligible to transfer shall commence once again. Employees in a temporary position must submit a transfer for a permanent position if interested. Persons interested in applying for this position must submit an online application found on our website at ************** Please direct questions regarding the online application to our Human Resources Department at ************. Questions regarding job responsibilities may be directed to John Boudreaux, Principal, Covington High School, at ************ or at ************************.

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.

Responsible for building and strengthening customer relationships by providing excellent service and ensuring the customer's needs are met by evaluating and recommending the most appropriate bank products and services. Responsible for processing relationship banker transactions in a prompt and courteous manner. Duties and Responsibilities: Maintains strong working relationships with internal and external customers and projects a positive and professional image of BankPlus. Possesses sales and service skills with a focus on loan, deposit, and cash management products. Performs relationship banker transactions accurately and efficiently, including issuing relationship banker/official checks, processing collection items, or other transactions not processed using the ITM, according to BankPlus procedures. Assists and educates customers on the use of the ITM to handle daily transactions, if necessary. Ensures that ITM and cash recyclers are balanced and maintained in an accurate manner, as needed. Opens various deposit accounts and completes account servicing transactions, as requested by customer. Educates customers on emerging bank technology and digital solutions such as mobile and online banking. Sells and cross-sells bank products to new and established customers by assessing the customer's needs and being knowledgeable of the features and benefits of the products. Works in DecisionPro and obtains NMLS number, as determined by level of training and management. Ensures the completion of accurate consumer loan applications (including CreditPlus loans) and accepts customer paperwork for loan products. Processes check orders as requested by customer. Closes customer accounts as necessary following established Bank procedures. Processes wire transfer requests, issues stop payments and processes ACH returns. Assists customers requesting access to safe deposit box. Supports BankPlus marketing efforts including volunteer support and engages in outside customer calls. Participates in the bank's High-Rewards Connections Program and makes referrals to the Mortgage Center and Wealth Management. Participates in community activities that may generate new customer leads. Maintains a thorough knowledge of Bank products, services, policies, procedures, and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adheres to the Bank's standard of conduct. Position Requirements: Bachelor's degree OR Two (2) or more years' experience in a similar or professional work environment Six (6) months cash handling experience General computer and typing experience with Microsoft Office Suite, to include Excel, Word, and Outlook Excellent verbal and written communication skills Work outside of regular business hours, as deemed necessary. Ability to handle multiple tasks.

Schedule: Hours vary Monday through Thursday 7:45 a.m. 5:30 p.m. Friday 7:45 a.m. 6:00 p.m. Saturday Rotation: 9:00 a.m. 12:00 p.m. (Saturday Bonus Pay) 1 Summary. Operates a tellers window by providing prompt, efficient and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff. 2. Essential Functions. Accepts deposits, verifies cash and endorsements, and issues receipts Cashes checks. Cross-sells the Banks services and products. Processes card cash advances. Processes night deposit bags. Redeems U.S. Savings Bonds. Issues money orders and bank official checks Accepts loan payments and safe deposit box rental payments. Admits customers to safe deposit boxes. Answers customer inquiries and gives balances. Balances transactions at end of day and verifies cash total.

Specific Job Functions: • Assist and serve customers; process mail-in work and night deposits • Sell bank products • Maintain and balance a cash drawer; verify money and roll coin • Receive commercial & individual checking deposits; accept checks for cashing or paying • Receive savings & club deposits; pay withdrawals; prepare related paperwork • Assist with incoming and outgoing collections and items in transit • Sell Money Orders • Receive loan payments • Cross-train for collections processing and ATM balancing • Receive U.S. Savings bonds for payment • Receive utility payments. • Perform routine clerical duties in department and other duties as assigned. Qualifications Qualifications of Job: • High school education • Computer, clerical and calculator skills required • Ability to provide outstanding customer service • Teller or cash handling experience preferred Requirements: While performing duties, the employee is required to sit, stoop, lift up to 10 pounds, type, have the ability to communicate effectively with others, and will be required to work evenings and/or weekends, and attend remote meetings/trainings and/or travel. In the performance of respective task and duties, the employee is expected to conform to the following: • Successfully perform quality work within deadlines with or without supervision • Interact professionally and confidently with other employees, customers and contacts • Work effectively as a team contributor on all assignments • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations

PURPOSE OF THE JOB This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position responsibilities include teller operations, opening deposit accounts, and lending as deemed necessary. MAIN DUTIES OF THE JOB Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank's policies and procedures Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment Assists with daily Vault duties, as needed, and may operate as vault custodian Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure Engage in conversations with customers to build relationships, determine financial needs and make recommendations Contribute to banking center success by achieving assigned branch and line of business referral goals Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision Operate as a mentor for newly hired/promoted team members in support of our Home Bank values Use good judgment, remain aware of potential fraud, and be discreet with confidential information Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment Perform other duties as required or assigned by leadership WHAT WILL YOU NEED TO SUCCEED High School diploma or equivalent 1 years of general cash handling, sales & customer service experience 1 years of previous banking experience strongly encouraged Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation Ability to work expected Banking Center hours of operation, including Saturday (based on Market and location). Travel may be required. Strong knowledge of daily branch, vault, and ATM operations Receive and maintain a NMLS certification as deemed necessary HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT

The Universal Banker provides quality, accurate and timely customer service when processing financial transactions and providing information about products, services and benefits. Responsibilities Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals. Accepts deposits, confirming accuracy of transaction. Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. Prepares, verifies, and issues cashier's checks, bank money orders, etc. Balances all monies in cash drawers at the end of shifts. Accepts and counts inventories of cash and official items each day. Maintains a work area that ensures the safety of all negotiables and confidential records. Accurately conducts all credit and debit transactions including but not limited to receiving and paying of cash, checking and savings deposits/withdrawals, checking endorsements and loan transactions. Ensures all regulatory requirements are met timely, including CTR's, etc. Keeps proper cash supply while assuring teller area is secure; follows all security policies and procedures. Verifies Night Depository envelopes and bags and maintain accurate transaction logs. Responsible for providing most customer service needs in the bank, including platform support. This includes, but is not limited to, opening checking accounts, savings accounts, CDs and cross selling of other products and services. Proactively informs clients of products/services, profiles clients to identify financial needs and makes referrals when warranted. Explains product benefits, changes, restrictions, requirements, and any other relevant product and services information to clients. Cross-sells and makes referrals to other lines of business to generate new business and deepen existing client relationships, participates in all On-Boarding of clients and all campaigns which includes calling clients. Delivers excellent customer services to all bank customers. Performs additional duties as assigned. Requirements Skills/Experience/Education High School diploma or equivalent. Excellent verbal communication and math skills. Strong sales skills and open to culture of customer needs-based selling. Proficient with technology. Trustworthiness and the ability to act with integrity. Thorough understanding of customer service. Essential Mental & Physical Requirements Ability to travel if required to perform the essential job functions. Ability to work under stress and meet deadlines. Ability to read and interpret a document if required to perform the essential job functions. Prolonged periods of sitting at a desk and working on a computer may be required. Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.

If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as an Associate Banker is for you. As an Associate Banker in Middle Market, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue. Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Banker Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail. This role is not eligible for employer sponsored immigration support of any kind. Job Responsibilities Champion a culture of innovation and a customer centric mindset Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships Find ways to drive new client acquisition in partnership with the bankers Embrace a culture of respect, diversity and inclusion Required Qualifications, Capabilities and Skills 3+ years in a similar banking, venture, credit or treasury role Outstanding professional reputation and integrity Strong leadership skills required Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly Extensive knowledge of products and services Preferred Qualifications, Capabilities and Skills Bachelor's degree preferred Superior knowledge of the market dynamics and its business environment preferred Excellent problem solving, oral, and written communication skills

PURPOSE OF THE JOB This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position specializes in teller operations and opening deposit accounts. MAIN DUTIES OF THE JOB Promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail customer transactions, including but not limited to, deposits, withdrawals, transfers, check cashing, certified check requests, loan payments, and maintenance requests according to Home Bank's policies and procedures Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment Assists with daily Vault duties, as needed, and may operate as back-up to the Head Teller Process daily teller work thru “Branch Capture” ensuring debits and credits balance in accordance with established policies and guidelines Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure Engage in conversations with customers to build relationships, determine financial needs and make recommendations Contribute to banking center success by achieving assigned branch and line of business referral goals Maintains a working knowledge of products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision Use good judgment, remain aware of potential fraud, and be discreet with confidential information Operate as a mentor for newly hired/promoted team members in support of our Home Bank values Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment Perform other duties as required or assigned by leadership WHAT WILL YOU NEED TO SUCCEED High School diploma or equivalent 1 year of general cash handling, sales & customer service experience 1 year of previous banking experience strongly encouraged Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation Ability to work expected Banking Center hours of operation, including Saturday (based on Market and location). Travel may be required. Strong knowledge of daily branch, vault, and ATM operations Receive and maintain a NMLS certification HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT

The Float Universal Banker provides quality, accurate and timely customer service when processing financial transactions and providing information about products, services and benefits when a Universal Banker permanently assigned to that branch is not available. Responsibilities Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals. Accepts deposits, confirming accuracy of transaction. Prepares, verifies, and issues cashier's checks, bank and personal money orders, travelers checks, E bonds, and correspondent drafts. Enters transactions in banks recordkeeping system, recording all transactions and producing customer receipts. Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. Identifies and capitalizes on opportunities to promote new banking services. Calculates daily transactions using appropriate technology. Balances all monies in cash drawers at the end of shifts. Accepts and counts inventories of cash, drafts, and travelers checks each day. Maintains a work area that ensures the safety of all negotiables and confidential records. Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank. Orders a cash supply to meet daily needs. Performs additional duties as assigned. Accurately conducts all credit and debit transactions including but not limited to receiving and paying of cash, checking and savings deposits/withdrawals, checking endorsements and loan transactions. Ensures all regulatory requirements are met timely, including CTR's, SAR's, etc. Verifies and balances cash drawer, balances and prepare daily work using processes in accordance with standard procedures. Issues Cashier's Checks, Money Orders and Official Bank Checks. Keep proper cash supply while assuring teller area is secure; follow all security policies and procedures. Verifies Night Depository envelopes and bags and maintain accurate transaction logs. Verifies mail deposits and prepares documentation for mailing customer receipts. Responsible for providing most customer service needs in the bank, including platform support. This includes, but is not limited to, opening checking accounts, savings accounts, CDs and cross selling of other products and services. Proactively informs clients of products/services, profiles clients to identify financial needs and makes referrals when warranted. Explain product benefits, changes, restrictions, requirements, and any other relevant product and services information to clients. Cross-sells and makes referrals to other lines of business to generate new business and deepen existing client relationships, participates in all On-Boarding of clients and all campaigns which includes calling clients. Answers telephone and takes messages. Introduces new products and services for cross-selling while following bank procedures. Understands branch capture workflows and keeps appropriate teller balancing records. Delivers excellent customer services to all bank customers. Can recognize when it is necessary to refer customers to the platform and/or other lines of business. All other duties assigned by a supervisor. Requirements Skills/Experience/Education High School diploma or equivalent. Ability to travel to the branch that needs a Universal Banker position filled. Excellent verbal communication and math skills. Strong sales skills and open to culture of customer needs-based selling. Proficient with technology. Trustworthiness and the ability to act with integrity. Thorough understanding of customer service. Essential Mental & Physical Requirements Ability to travel if required to perform the essential job functions. Ability to work under stress and meet deadlines. Ability to read and interpret a document if required to perform the essential job functions. Prolonged periods of sitting at a desk and working on a computer may be required. Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.