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  • Teller

    Security Federal Savings Bank 3.7company rating

    Teller job in Logansport, IN

    Utilizing the "Customer Xperience" behavioral standards, provides excellent customer service, builds relationships with new and existing customers while making sure policies and procedures are followed. Specific Job Functions: Strategic Objectives Reviews, executes, and practices objectives within SFSB's Strategic Plan Realize and support strategies goals Branch Growth Assist in meeting profitability standards Building Customer Relationships Participates in activities for generating new business such as sales calls and special events Participates in community organizations, activities, and civic organizations Responsible for knowing and cross-selling bank products to help the customer obtain their financial goals Work to improve overall customer Xperience with team Utilizes SFSB's customer service relationship management software (CRM) Attends to the needs of customers and prospective customers on banking matters of the following types: Greet customers by name, use name in conversation Respond to customer inquiries within 24 hours, within one hour if it is an emergency Communication Reports at internal Branch meeting monthly Participates in weekly Branch huddles Communicates with team regularly Compliance Responsible for knowing and complying with all Bank policies and procedures that apply to the position Responsible for knowing and complying with all Federal Regulations that apply to the position, including, but not limited to: Bank Secrecy Act (BSA), Customer Identification Program (CIP), Funds Availability (Reg CC) and Currency Transaction Reporting (CTR) Teller Duties Responsible for maintaining teller cash drawer following bank's procedures, including balances cash drawer and checks at the end of the shift and compares totaled amounts with system and reports any discrepancies to the supervisor. Receives checks and cash for deposits to accounts, verifies amounts, complies with check handling procedures and enters deposits into computer records Processes withdrawals from accounts; pays out money after verification of signatures and customer balances. Receives loan and other payments and ensures the payments match balances due. Enters payments into the computer system and generates customer receipts. Issues cashier checks; conducts cash advances; redeems U.S. Savings Bonds; and issues VISA gift cards and coin sets. Performs night drop transactions according to proper procedures Responsible for reviewing and complying with alerts on customer accounts (i.e. scanning customer's driver's license) Ensures that the teller station is properly stocked with supplies Reports malfunctions of teller terminals, drive-thru equipment, ATM, and other equipment used at the teller station to BAM Responsible for ordering checks thru Quick Check Orders and issues Debit/ATM Cards; ensures accuracy when providing and researching transaction information for customer via JHA ATM Menu. Performs CIF Maintenance including placing system notes, removing notes Performs Address Change adhering to procedures and maintenance involved Accepts and complete wire transfers forms for customers ,Accepts and completes automatic funds transfers for customers Additional Responsibilities Participates on SFSB's assigned committees Coordinates PTO days with Branch staff to ensure Branch is accurately staffed at all times Answer phone as needed Performs other duties as directed by supervisor Requirements High school diploma or equivalent Successful completion of in-house training programs Minimum two years' experience in banking preferred but not required Basic math and problem-solving skills Good understanding of financial products and services Exceptional customer service and professional skills Good organizational telephone skills, and communication skills Ability to multi-task Basic computer and keyboard skills including but limited to using Microsoft Word, Excel, and PowerPoint Team Player
    $21k-25k yearly est. 41d ago
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  • Teller, Bilingual

    Industrial Federal Credit Union 3.7company rating

    Teller job in Lafayette, IN

    Role: Performs transactional duties to serve members in English and Spanish by accurately receiving or paying out funds. Maintains accurate transactional records, providing basic cash receipt and payment services per credit union policies and procedures. Essential Functions & Responsibilities: Receives and processes member financial transactions, including deposits, withdrawals, wire, and loan payments; sells money orders and cashier's checks to members; makes transfers from member accounts as directed. Balances cash drawer and daily transactions. Reviews member documents and processes to ensure compliance with federal regulations, organizational policies, and procedures. Responsible for providing a quality member service experience. Provides routine information concerning services; directs members to appropriate departments for specific information and services. Verifies and posts transactions to member accounts and maintains member and credit union records. Identifies opportunities to cross-sell products or services to members. Performs various miscellaneous tasks, including filing, copying, data input, and answering the phone. Opens and closes the Member Center. Performs other job-related duties as assigned. Knowledge & Skills: Experience: One month to twelve months of similar or related experience. Education: A high school education or GED is required. Interpersonal Skills: Must be able to read, write, and speak English and Spanish. Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence. Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate check scanning software, coin counting, and cash counting machines. Maintains confidentiality related to credit union operations and work-related information. Physical Requirements: Frequently stands or sits in a stationary position. This Job Description is not a complete statement of all the position's duties and responsibilities.
    $27k-31k yearly est. Auto-Apply 5d ago
  • Teller- Full Time

    Northwest Bank 4.8company rating

    Teller job in Marion, IN

    Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. ESSENTIAL FUNCTIONS: Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. Actively engage with and greet customers and take ownership to resolve any customer issues or concerns Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. Exceptional delivery of our 5 Culture Promises Complete educational training as assigned and self-educate using bank designed programs and applications Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings Knowledge and adherence to all security and dual control processes Responsible to participate in branch opening and closing tasks as needed Protect the bank from unnecessary risk by following compliance, risk, and operational procedures Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed Work evening hours and weekends as scheduled, assigned, or necessary Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment KNOWLEDGE, SKILLS, & ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of computers and the Teller System QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma or equivalent preferred Work Experience: Customer service experience preferred Cash handling experience preferred Banking and/or retail experience preferred All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position! Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $29k-33k yearly est. Auto-Apply 21d ago
  • Teller - Gas City - Part-Time

    Via Credit Union 3.3company rating

    Teller job in Gas City, IN

    Job DescriptionSalary: $19.00/hr Via Credit Union is seeking a Teller for the Gas City Branch. The Teller reports to the Head Teller and is responsible to greet members, process transactions, assess members needs, and education and enlighten members as to how Via Credit Union can meet their needs. Scheduled hours for this position are Tuesday 8:15 - 4:30, Friday 8:15 - 5:00, and Saturday 8:15 - noon, unless otherwise specified. Candidate Tip: Add "apps.bamboohr.com" to your email contact list so you make sure to receive emails regarding your application. Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Employment Requirements:As a financial institution, Via Credit Union requires its employees to successfully pass a comprehensive background check and be in good financial standing as a condition of employment and to remain in such standing. Good financial standing means that the employee is current on all payments due to Via Credit Union or any other creditors and is in compliance with all applicable laws relating to financial crimes. Essential Functions: Process various types of transactions Manage the cash drawer and balance daily Responsible for processing transactions for miscellaneous items sold by ViaCU Assist members with the balancing of their accounts Learn members names; be prepared to ask for identification when necessary Scrutinize IDs and items presented for deposit or cash in order to determine legitimacy Count bulk coin deposits Assist members in accessing safe deposit boxes Set up term deposits Advise members of overdue accounts or other matters that are in need of attention Process items received through night drop or mail Be alert for messages on the system regarding members and their accounts Scan checks Perform file maintenance as necessary Continually listen to and assess members needs Educate and enlighten members as to how Via Credit Union can meet their needs Verify/collect information for check orders Responsible for monitoring fraudulent or suspicious behavior Must ensure all transactions are conducted in compliance with the rules and regulations, which govern our business, particularly the Bank Secrecy Act/Anti-Money Laundering Assist peers and other departments as needed Skills & Abilities: Education:High School Diploma or equivalent Experience: Prior teller and/or cash handling experience preferred Computer Skills:Basic computer skills including Word and Excel Position Expectations: Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values. Demonstrate honesty and integrity and be seen as credible in the workplace. Accept responsibility and be accountable for your actions. Demonstrate ability to take care of the members needs while following company procedures to resolve the issue. Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude. The ability to formulate sound decisions using the available information. Act as a role model within and outside of the department. Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters. Excellent organizational skills and initiative to improve processes. Communicate regularly with department head about issues. Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines. Paid Time Off PTO (based on hours worked) Paid Holidays Community Service Day: Employer paid Bereavement Pay Financial & Retirement Planning Competitive Pay Annual Performance Reviews 401(k): Safe Harbor Non-Elective (employer paid) Elective Deferral: Employee contribution, minimum of 1% Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation Discretionary Profit Sharing Physical Demands: N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Occasionally: Reach above Shoulder, Squat or Kneel, Bend, Lift/Carry and Push/Pull 11 -100 lbs Frequently: Walk, Climb, Reach Outward, Bend, Lift/Carry and/or Push/Pull 11-20 lbs Constantly: Stand, Sit, Reach Outward, Manually Manipulate, Visual Acuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or less Not Applicable: Crawl Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members. The noise level in the work environment is usually moderate.
    $19 hourly 23d ago
  • Teller

    Afena Federal Credit Union

    Teller job in Marion, IN

    Afena Federal Credit Union in Marion, Indiana is seeking Full-time Tellers to join our Marion, IN team. Throughout our history, Afena has been dedicated to serving our community; and today we remain committed to helping our members achieve their financial dreams. Major Duties and Responsibilities Responsible for the efficient, effective, and accurate performance of Teller functions. Greet and welcome members and visitors to the credit union in a courteous, professional, and timely manner. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement; accurately enter deposits into computer records; process withdrawals from accounts and/or share draft/check cashing, verify amounts; enter withdrawals into system accurately. Place holds on accounts for uncollected funds; process loan payments, cash advances, cashiers' checks, money orders and bank-to-bank wires; balance cash drawer. Establish and maintain effective, professional business relations with members and colleagues. Present and explain Credit Union services and products to members and assist in meeting their financial needs both in-person, by telephone, and e-mail. Order checks for members' accounts; quote consumer loan payoffs; answer questions and solve problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party. Handle member requests for transfers, line of credit advances, stop payments, address changes, and other similar requests. Keep members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, and other related services. Maintain and project the Credit Union's professional reputation. Maintains privacy of member account information. Ensures that the work area is clean, secure, and well-maintained. Ensure that the teller station is properly stocked with forms, supplies, brochures, etc. Performs related duties as required. Experience Up to six months of similar or related experience. Education A high school education or GED. Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Must be a people person and good in math. This job Description is not a complete statement of all duties and responsibilities comprising this position. Salary commensurate with experience and/or education. Equal Opportunity Employer #IND Powered by JazzHR 2JyGf2SY8u
    $25k-31k yearly est. 14d ago
  • Teller

    Indiana Members Credit Union 3.6company rating

    Teller job in Westfield, IN

    PURPOSE: Provide a variety of service functions and good quality member service to the members of the Credit Union Process various member transactions - deposits, withdrawals, loan and credit card cash advances, loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms Access safe deposit boxes when applicable Handle and maintain security of large amounts of cash Communicate with all back-office departments for assistance and member requests Open and close various types of accounts, certificates, etc. Create/order ATM/Debit cards for members Process stop payments, print statements and histories for members. Remote Capture checks Balance cash drawer daily Assist with night deposits and ATM deposits Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies EDUCATION AND EXPERIENCE High School diploma or equivalent Previous cash handling/customer service experience Completion of Credit Union internal training Skilled in use of Episys & Synapsys once training is completed
    $22k-27k yearly est. Auto-Apply 6d ago
  • Bank Teller - Zionsville

    Stock Yards Bank & Trust 4.7company rating

    Teller job in Zionsville, IN

    Job Title: Service Associate I FLSA Status: Non-Exempt Department: Retail Hours: Varies by branch location To complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Organizational Duties and Responsibilities: Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures. Supports all functions that maintain compliance with regulatory agencies. Essential Duties and Responsibilities: Exemplify our 212 commitment to service Process deposits, withdrawals, cash checks and balance a cash drawer Cash checks following SYB check cashing policy Sell official checks Process and balance teller work through image capture Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions Assist with beginning, end of day and other operational duties as needed Participate in weekly team meetings Working Conditions: Work on teller line, which will require long periods of standing Minimum Job Requirements: Education: High School Diploma or GED Equivalent Experience: Customer contact and cash handling experience Specific Skills: Good written and verbal communication skills Professional appearance and demeanor Ability to work well with others Good math skills PC proficient Physical requirements: The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primarily sedentary work performed in an office environment Ability to sit for extended periods of time while working at a computer Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person Visual acuity sufficient to read computer screens, printed documents, and financial data Occasional standing, walking, bending, or reaching Ability to lift and carry up to 10-15 pounds occasionally (e.g., files, office supplies)
    $27k-30k yearly est. 36d ago
  • Customer Service Clerk

    Kedia Corporation

    Teller job in Indianapolis, IN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Customer Service Clerk Job Purpose: Serves customers by providing information; responding to requests; resolving problems; collecting revenue. Customer Service Clerk Job Duties: Provides information to customers by verifying understanding of request; answering questions; offering assistance. Initiates service by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Improves quality results by evaluating processes; recommending changes. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed. Qualifications Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $26k-34k yearly est. 13h ago
  • Universal Banker

    The Farmers Bank 3.9company rating

    Teller job in Westfield, IN

    The Universal Banker role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Universal Banker can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Universal Banker is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays. Requirements Job Responsibilities 1. Customer Service and Sales. 2. Educate customers on solutions that meet their needs, including new accounts, services, and digital 3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling) 4. Engage customers by following up through onboarding or campaigns 5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed. 6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges 7. Open/Close Night Drop with dual control processes for various Night-Drop and mail. 8. Other Duties as Assigned. Competencies Required 1. Competency #1: Customer Relations · The degree which customer service and professional rapport is demonstrated in the day-to-day business environment. Such as being polite and attentive, or focused on the needs of the customer. 2. Competency #2: Attitude · The degree to which one is positive, constructive, and supportive toward customers, employees, and the company. The level of enthusiasm and commitment demonstrated in job performance. 3. Competency #3: Accountability · The degree which one is answerable and responsible for actions and performance either individually or on a team 4. Competency #4: Teamwork & Cooperation / Organization Relations · The degree to which the employee works with peers and other internal departments to create a collaborative, cooperative, and productive working environment. The level of response to customer requests, both internally and externally. Anticipation and control of obstacles. The level of demonstrated team, sensitivity, support, and respect. 5. Competency #5: Attention to Detail · The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules. 6. Competency #6: Job Knowledge (Basic) · The level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education. 7. Competency #7: Productivity · The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.
    $31k-35k yearly est. 20d ago
  • Travel Universal Banker

    Everwise Credit Union 4.0company rating

    Teller job in Indianapolis, IN

    Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding EVERWISE CREDIT UNION's wallet share. Will float between designated service centers and provide support to multiple branch locations as needed. This role will support Everwise branches in the following markets: Meridian, Park 100, Shadeland, Pike Plaza, One North Capitol, and Zionsville. Primary Responsibilities and Duties: Maintains a high level of membership in accordance with the EVERWISE CREDIT UNION Service Expectations. This position will perform a broad variety of member service functions with accuracy and in a timely manner. These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center) Responsible for maintaining a high level of confidentiality about member account information. Meets or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need. Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly. May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties. Comply with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc. Volunteers for special projects within the scope of job responsibilities. Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction. Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union. Knowledge/Skills: Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication Ability to proactively solve problems by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and EVERWISE CREDIT UNION. High level of EVERWISE CREDIT UNION product knowledge with a full understanding of needs-based selling. Proficient cash handling skills. Ability to work in a fast-paced diverse and universal environment. Practical application and general understanding of various computer applications Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin Minimum Requirements: High School Diploma, GED or equivalent certification. Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred. Base pay: Starting at $19.25/hour + an additional $1.50/hour travel premium Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $19.3 hourly Auto-Apply 60d+ ago
  • Universal Banker

    Centier Bank 4.0company rating

    Teller job in Indianapolis, IN

    Starting Pay Rate is Based on Experience - Minimum Hourly Rate: $19.00 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results. What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars? What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE. This opening is at our Indianapolis Downtown location. Branch hours are M-F (9-5). Supervisory Responsibilities: No Summary: As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance. The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. Essential Duties and Responsibilities: Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner. Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business. Understand, promote, and advise on the bank's products, services and digital delivery channels. Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds. Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error. Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department. Maintain a position of trust and responsibility by keeping all customer business confidential. Handle and resolve client problems and complaints in a quick and efficient manner. Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault. Assist associates with balancing their drawers and locating errors. Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities. Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system. Engage in personal development activities such as online learning and internal/external training to assist in career growth. Identify and act on opportunities to refer clients to specialists in other lines of business. Perform PA's, aisle time, and other promotional activities (if applicable). Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy. Follow Centier's Mission, Essentials of Excellence and Values in all interactions. Other Duties and Responsibilities: The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Mentor fellow associates on various tasks and assignments. Available to work evenings, some weekends and at other branches as needed. Skills and Experience: Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems. Proofread and verify written materials. High attention to detail to ensure accuracy. Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems. Make texture judgments in verifying the authenticity of currency. Ability to work well with others and in a team environment. Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions. Consultative skills to identify a client's financial needs and recommend solutions. Adopt new technology, system conversions and software rollouts to successful implementation. Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals. Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish. Qualifications: High School diploma or equivalent. Banking experience is a plus, but not required. Minimum of six months customer service/cash handling experience is desirable. What do I do now? Apply with us! Refer this opening to others! Disability Accommodation Statement Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at ************ or send us an email at *********************. Equal Opportunity Employer: Disability/Veteran Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Member FDIC
    $19 hourly Auto-Apply 60d+ ago
  • Full-Time Universal Banker/Teller I

    First Mid 4.0company rating

    Teller job in Carmel, IN

    At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to: Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, issuing cashier's checks, and additional transactions upon request. Gain manager assistance with any suspicious transactions. Obtain management approval for transactions outside authorized limits. Adheres to all bank compliance, security and operational policies and procedures. Maintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties. Open accounts including but not limited to checking, savings, safe deposit box, basic business related, etc. Performs changes to existing accounts as requested by the customer. Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management. If applicable, allows entry of safe deposit box holders. Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook. Maintains customer confidentiality. May participate in bank promotions, external community events, and promotional activities. May be required to work in other First Mid Banking centers. Complete other specified duties as assigned. Sales: Develops and maintains relationships with business partners. Develops and maintains strong relationships with customers. Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking. Maintains knowledge of all banking products through training courses, branch meetings, corporate communications, etc. Identifies growth opportunities to cross sell products and makes referrals to appropriate business lines. Consistently meet or exceed established goals for the position. Qualifications Education: High School Diploma/GED required. Experience: 1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred. Previous sales experience preferred. Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process. Advancement in this role will be based on management discretion. Skills: Proficient in usage of Microsoft Office and computer application Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123
    $31k-36k yearly est. 3d ago
  • Teller, Bilingual

    Industrial Federal Credit Union 3.7company rating

    Teller job in Lafayette, IN

    Role: Performs transactional duties to serve members in English and Spanish by accurately receiving or paying out funds. Maintains accurate transactional records, providing basic cash receipt and payment services per credit union policies and procedures. Essential Functions & Responsibilities: Receives and processes member financial transactions, including deposits, withdrawals, wire, and loan payments; sells money orders and cashier's checks to members; makes transfers from member accounts as directed. Balances cash drawer and daily transactions. Reviews member documents and processes to ensure compliance with federal regulations, organizational policies, and procedures. Responsible for providing a quality member service experience. Provides routine information concerning services; directs members to appropriate departments for specific information and services. Verifies and posts transactions to member accounts and maintains member and credit union records. Identifies opportunities to cross-sell products or services to members. Performs various miscellaneous tasks, including filing, copying, data input, and answering the phone. Opens and closes the Member Center. Performs other job-related duties as assigned. Knowledge & Skills: Experience: One month to twelve months of similar or related experience. Education: A high school education or GED is required. Interpersonal Skills: Must be able to read, write, and speak English and Spanish. Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence. Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate check scanning software, coin counting, and cash counting machines. Maintains confidentiality related to credit union operations and work-related information. Physical Requirements: Frequently stands or sits in a stationary position. This Job Description is not a complete statement of all the position's duties and responsibilities.
    $27k-31k yearly est. 5d ago
  • Teller - Bilingual

    Security Federal Savings Bank 3.7company rating

    Teller job in Lafayette, IN

    Full-time Description Utilizing the "Customer Xperience" behavioral standards, provides excellent customer service, builds relationships with new and existing customers while making sure policies and procedures are followed. Specific Job Functions: Strategic Objectives Reviews, executes, and practices objectives within SFSB's Strategic Plan Realize and support strategies goals Branch Growth Assist in meeting profitability standards Building Customer Relationships Participates in activities for generating new business such as sales calls and special events Participates in community organizations, activities, and civic organizations Responsible for knowing and cross-selling bank products to help the customer obtain their financial goals Work to improve overall customer Xperience with team Utilizes SFSB's customer service relationship management software (CRM) Attends to the needs of customers and prospective customers on banking matters of the following types: Greet customers by name, use name in conversation Respond to customer inquiries within 24 hours, within one hour if it is an emergency Communication Reports at internal Branch meeting monthly Participates in weekly Branch huddles Communicates with team regularly Compliance Responsible for knowing and complying with all Bank policies and procedures that apply to the position Responsible for knowing and complying with all Federal Regulations that apply to the position, including, but not limited to: Bank Secrecy Act (BSA), Customer Identification Program (CIP), Funds Availability (Reg CC) and Currency Transaction Reporting (CTR) Teller Duties Responsible for maintaining teller cash drawer following bank's procedures, including balances cash drawer and checks at the end of the shift and compares totaled amounts with system and reports any discrepancies to the supervisor. Receives checks and cash for deposits to accounts, verifies amounts, complies with check handling procedures and enters deposits into computer records Processes withdrawals from accounts; pays out money after verification of signatures and customer balances. Receives loan and other payments and ensures the payments match balances due. Enters payments into the computer system and generates customer receipts. Issues cashier checks; conducts cash advances; redeems U.S. Savings Bonds; and issues VISA gift cards and coin sets. Performs night drop transactions according to proper procedures Responsible for reviewing and complying with alerts on customer accounts (i.e. scanning customer's driver's license) Ensures that the teller station is properly stocked with supplies Reports malfunctions of teller terminals, drive-thru equipment, ATM, and other equipment used at the teller station to BAM Responsible for ordering checks thru Quick Check Orders and issues Debit/ATM Cards; ensures accuracy when providing and researching transaction information for customer via JHA ATM Menu. Performs CIF Maintenance including placing system notes, removing notes Performs Address Change adhering to procedures and maintenance involved Accepts and complete wire transfers forms for customers ,Accepts and completes automatic funds transfers for customers Additional Responsibilities Participates on SFSB's assigned committees Coordinates PTO days with Branch staff to ensure Branch is accurately staffed at all times Answer phone as needed Performs other duties as directed by supervisor Requirements High school diploma or equivalent Successful completion of in-house training programs Minimum two years' experience in banking preferred but not required Basic math and problem-solving skills Good understanding of financial products and services Exceptional customer service and professional skills Good organizational telephone skills, and communication skills Ability to multi-task Basic computer and keyboard skills including but limited to using Microsoft Word, Excel, and PowerPoint Team Player
    $21k-25k yearly est. 5d ago
  • Teller

    Indiana Members Credit Union 3.6company rating

    Teller job in Noblesville, IN

    Job Description PURPOSE: Provide a variety of service functions and good quality member service to the members of the Credit Union Process various member transactions - deposits, withdrawals, loan and credit card cash advances, loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms Access safe deposit boxes when applicable Handle and maintain security of large amounts of cash Communicate with all back-office departments for assistance and member requests Open and close various types of accounts, certificates, etc. Create/order ATM/Debit cards for members Process stop payments, print statements and histories for members. Remote Capture checks Balance cash drawer daily Assist with night deposits and ATM deposits Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies EDUCATION AND EXPERIENCE High School diploma or equivalent Previous cash handling/customer service experience Completion of Credit Union internal training Skilled in use of Episys & Synapsys once training is completed
    $22k-27k yearly est. 7d ago
  • Customer Service Clerk

    Kedia Corporation

    Teller job in Indianapolis, IN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Customer Service Clerk Job Purpose: Serves customers by providing information; responding to requests; resolving problems; collecting revenue. Customer Service Clerk Job Duties: Provides information to customers by verifying understanding of request; answering questions; offering assistance. Initiates service by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Improves quality results by evaluating processes; recommending changes. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed. Qualifications Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $26k-34k yearly est. 60d+ ago
  • Teller - Hartford City - Part-Time

    Via Credit Union 3.3company rating

    Teller job in Hartford City, IN

    Job DescriptionSalary: $19.00/hr Via Credit Union is seeking a Teller for the Hartford City Branch. The Teller reports to the Head Teller and is responsible to greet members, process transactions, assess members needs, and education and enlighten members as to how Via Credit Union can meet their needs. Scheduled hours for this position are Tuesday 8:15 - 4:30, Friday 8:15 - 5:00, and Saturday 8:15 - noon, unless otherwise specified. Candidate Tip: Add "apps.bamboohr.com" to your email contact list so you make sure to receive emails regarding your application. Employment Requirements: As a financial institution, Via Credit Union requires its employees to successfully pass a comprehensive background check and be in good financial standing as a condition of employment and to remain in such standing. Good financial standing means that the employee is current on all payments due to Via Credit Union or any other creditors and is in compliance with all applicable laws relating to financial crimes. Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions: Process various types of transactions Manage the cash drawer and balance daily Responsible for processing transactions for miscellaneous items sold by ViaCU Assist members with the balancing of their accounts Learn members names; be prepared to ask for identification when necessary Scrutinize IDs and items presented for deposit or cash in order to determine legitimacy Count bulk coin deposits Assist members in accessing safe deposit boxes Set up term deposits Advise members of overdue accounts or other matters that are in need of attention Process items received through night drop or mail Be alert for messages on the system regarding members and their accounts Scan checks Perform file maintenance as necessary Continually listen to and assess members needs Educate and enlighten members as to how Via Credit Union can meet their needs Verify/collect information for check orders Responsible for monitoring fraudulent or suspicious behavior Must ensure all transactions are conducted in compliance with the rules and regulations, which govern our business, particularly the Bank Secrecy Act/Anti-Money Laundering Assist peers and other departments as needed Skills & Abilities: Education:High School Diploma or equivalent Experience: Prior teller and/or cash handling experience preferred Computer Skills:Basic computer skills including Word and Excel Position Expectations: Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values. Demonstrate honesty and integrity and be seen as credible in the workplace. Accept responsibility and be accountable for your actions. Demonstrate ability to take care of the members needs while following company procedures to resolve the issue. Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude. The ability to formulate sound decisions using the available information. Act as a role model within and outside of the department. Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters. Excellent organizational skills and initiative to improve processes. Communicate regularly with department head about issues. Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines. Paid Time Off PTO (based on hours worked) Paid Holidays Community Service Day: Employer paid Bereavement Pay Financial & Retirement Planning Competitive Pay Annual Performance Reviews 401(k): Safe Harbor Non-Elective (employer paid) Elective Deferral: Employee contribution, minimum of 1% Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation Discretionary Profit Sharing Physical Demands: N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Occasionally: Reach above Shoulder, Squat or Kneel, Bend, Lift/Carry and Push/Pull 11 -100 lbs Frequently: Walk, Climb, Reach Outward, Bend, Lift/Carry and/or Push/Pull 11-20 lbs Constantly: Stand, Sit, Reach Outward, Manually Manipulate, Visual Acuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or less Not Applicable: Crawl Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members. The noise level in the work environment is usually moderate.
    $19 hourly 12d ago
  • Universal Banker

    Northwest Bancorp, Inc. 4.8company rating

    Teller job in Fishers, IN

    As a key member of the Financial Center team, the Universal Banker delivers exceptional service at every customer's touch point, including leading and coordinating lobby management. The role serves as a single point of contact for a wide range of banking needs, consisting of accurately and efficiently handling service transactions - such as deposits, payments, replacement cards, and disputes - while also driving sales by opening accounts, identifying customer needs, offering tailored solutions, and recommending appropriate banking products. Essential Functions * Proactively and professionally greet customers as they enter the Financial Center to determine the best way to manage and guide their experience. * Engage with customers following an established customer interaction model to build new customer relationships, retain and deepen existing customer relationships, and provide exceptional customer service standards. * Fulfill customer financial needs, both immediate and long term, by utilizing Financial Wellness conversations to understand needs and recommend appropriate solutions and/or refer to our team of experts when necessary. * Accurately and efficiently process transactions such as deposits, payments, checks for cashing and other transactions. * Recognize cross-sell opportunities, including deposit accounts as well as insurance, investment and lending products, referring to our team of experts when necessary. * Establish effective partnerships with Financial Advisors, LRMs, Mortgage and Business Bankers. * Engage in outbound calling and outreach activities to generate a consistent flow of qualified referrals to build a robust pipeline of sales opportunities. * Establish proficiency in the Bank's systems to effectively provide customers with the highest level of service standards. * Meet or exceed all financial objectives pertaining to individual and Financial Center team goals. * Demonstrate ownership to ensure all follow-up items are complete or delegated to the appropriate individual(s) to work harmoniously with multiple team members. * Create a warm, welcoming and friendly environment for customers and employees by fostering teamwork in the Financial Center to ensure an overall positive customer experience. * Deliver coaching and guidance to tellers on digital capabilities, transaction processing, and key priorities - emphasizing a streamlined sales and service experience, a digital-first approach, effective client problem resolution, and the strategic use of digital tools. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations. * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent preferred Work Experience Less than one year Banking and/or retail experience Or Less than one year Sales experience or Customer Service experience preferred General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $30k-36k yearly est. Auto-Apply 42d ago
  • Travel Universal Banker

    Everwise Credit Union 4.0company rating

    Teller job in Indianapolis, IN

    Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding EVERWISE CREDIT UNION's wallet share. Will float between designated service centers and provide support to multiple branch locations as needed. This role will support Everwise branches in the following markets: Worthsville, Emerson, Post Road and New Albany Primary Responsibilities and Duties: Maintains a high level of membership in accordance with the EVERWISE CREDIT UNION Service Expectations. This position will perform a broad variety of member service functions with accuracy and in a timely manner. These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center) Responsible for maintaining a high level of confidentiality about member account information. Meets or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need. Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly. May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties. Complies with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc. Volunteers for special projects within the scope of job responsibilities. Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction. Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union. Knowledge/Skills: Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication Ability to proactively solve problems by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and EVERWISE CREDIT UNION. High level of EVERWISE CREDIT UNION product knowledge with a full understanding of needs-based selling. Proficient cash handling skills. Ability to work in a fast-paced diverse and universal environment. Practical application and general understanding of various computer applications Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin Minimum Requirements: High School Diploma, GED or equivalent certification. Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred. Base pay: Starting at $19.25/hour + an additional $1.50/hour travel premium Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $19.3 hourly Auto-Apply 60d+ ago
  • Traveling Universal Banker

    Centier Bank 4.0company rating

    Teller job in Whitestown, IN

    Starting Pay Rate is Based on Experience - Minimum Hourly Rate: $19.00 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results. What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars? What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE. Supervisory Responsibilities: No Summary: As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance. The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. Essential Duties and Responsibilities: Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner. Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business. Understand, promote, and advise on the bank's products, services and digital delivery channels. Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds. Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error. Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department. Maintain a position of trust and responsibility by keeping all customer business confidential. Handle and resolve client problems and complaints in a quick and efficient manner. Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault. Assist associates with balancing their drawers and locating errors. Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities. Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system. Engage in personal development activities such as online learning and internal/external training to assist in career growth. Identify and act on opportunities to refer clients to specialists in other lines of business. Perform PA's, aisle time, and other promotional activities (if applicable). Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy. Follow Centier's Mission, Essentials of Excellence and Values in all interactions. Other Duties and Responsibilities: The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Mentor fellow associates on various tasks and assignments. Available to work evenings, some weekends and at other branches as needed. Skills and Experience: Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems. Proofread and verify written materials. High attention to detail to ensure accuracy. Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems. Make texture judgments in verifying the authenticity of currency. Ability to work well with others and in a team environment. Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions. Consultative skills to identify a client's financial needs and recommend solutions. Adopt new technology, system conversions and software rollouts to successful implementation. Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals. Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish. Qualifications: High School diploma or equivalent. Banking experience is a plus, but not required. Minimum of six months customer service/cash handling experience is desirable. Traveling Universal Banker Expectations The Traveling Universal Banker role is responsible for traveling daily to banking centers within our footprint. Please note that associates may travel to locations in any of our communities including: Indianapolis Market - Carmel, Fishers, Indianapolis, Westfield, Whitestown, Zionsville, Brownsburg, 86th and Ditch, 62nd and Allisonville. The manager will do their best to keep associates as close to home as possible. Having flexibility to travel to all branch locations within the respective market is required. These positions will float as needed, with or without prior notice. What do I do now? Apply with us! Refer this opening to others! Disability Accommodation Statement Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at ************ or send us an email at *********************. Equal Opportunity Employer: Disability/Veteran Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Member FDIC
    $19 hourly Auto-Apply 60d+ ago

Learn more about teller jobs

How much does a teller earn in Kokomo, IN?

The average teller in Kokomo, IN earns between $23,000 and $34,000 annually. This compares to the national average teller range of $26,000 to $39,000.

Average teller salary in Kokomo, IN

$28,000
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