Full Time Teller, Lancaster, PACountry: United States of America
Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.
Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
Process transactions, including deposits, withdrawals, and transfers.
Handle cash and maintain accurate cash drawer balances.
Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
Recognize opportunities and cross-sell bank products to deepen customer relationships.
Engage customers and leverage digital tools to educate them on self-service options.
Assist with custodianship, audits, and other operational tasks.
Maintain a clean and organized work area, to create a welcoming environment for customers.
Responsibilities may extend to supporting nearby branch locations based on business necessity.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Spanish Bilingual Required
High school diploma, GED: or equivalent work experience - Required.
6+ Months Cash Handling experience - Required.
6+ Months Demonstrated customer service experience - Required.
Excellent customer service skills and a passion for helping others.
Ability to identify and escalate concerns of risk to appropriate channels.
Ability to follow directions, policies, and procedures.
Effective listening and communication skills.
Comfortable in using digital tools and technology to enhance customer engagement.
Energetic, organized and able to multi-task in a fast-paced, changing environment.
Understands the necessity and value of accuracy and attention to detail.
Computer proficiency and basic math skills.
Ability to work branch hours, which can include weekends and evenings.
Certifications:
No Certifications listed for this job.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$30,000.00 USD
Maximum:
$47,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$30k-47k yearly Auto-Apply 45d ago
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Teller
Diamond Credit Union 3.6
Teller job in Birdsboro, PA
NO SATURDAY HOURS
Are you stuck in your mundane Job with no growth opportunity? Are you looking to blend hard work and FUN?
Diamond's
culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the
Best Places to work in PA
for 10 consecutive years. See how your career can grow when you start working with Diamond Credit Union.
Diamond Credit Union is looking for full-time Tellers who deliver an "All-Star" member experience to our friends and neighbors in the community. Our Tellers don't just work for a financial institution; they help make a difference in the community.
All-Stars are team members who get recognized by our members for going above and beyond for them. All-Star Tellers are employees who make our members feel their experience was exceptional. Our Tellers are employees who believe in doing more for our members and more for our community.
Position Summary:
Teller efficiently handles members' financial transactions while providing exceptional service and identifying opportunities where Diamond can assist members in achieving their financial goals.
Supervisory Responsibilities:
No direct reports.
Work Location:
Assigned Branch location.
Ability to travel between branch locations when needed.
Essential Functions:
Process daily member transactions in a prompt, accurate and efficient manner; these transactions include withdrawals and deposits, check cashing, transfers, advances of Credit Card and Line of Credit products, and redemption of saving bonds.
Responsible for the operation and balancing of a teller drawer.
Demonstrate an excellence in service; the ability to meet and exceed members' expectations, as well as providing the ‘wow' member experience.
Support branch development initiatives, execute assigned branch development tactics and meet individual goals.
Effectively handle and resolve member complaints, conflicts, questions, and general inquiries pertaining to their account.
Requirements
Required Skills / Abilities:
Demonstrated dedication to positive, member-focused service.
Good interpersonal and communication skills to ensure member related issues are handled in a fair, consistent manner.
Good organizational skills and attention to detail.
Good technical skills and ability to work with multiple systems.
Ability to be available at 8:30am M-F.
Available to work until 5:15pm M-W, and on a rotation basis 7:15pm Th, 6:15pm Fri.
Education / Experience:
High school diploma or equivalent.
One year of cash handling/customer service experience.
Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.
$23k-27k yearly est. 35d ago
Teller
Citadel 4.7
Teller job in Parkesburg, PA
Function
Citadel's Financial Service Representatives are on the front line of our retail offices and are relied upon to perform our customers' daily banking transactions. In this teller position it is necessary to balance quality customer service with the convenience of accurate and timely transactions. As a member of our Retail Delivery Network, FSR's are essential to building quality relationships with our customers by providing them a positive banking experience.
Our Representatives are expected to inform our customers of the many different products and services we offer to enhance their banking experience with Citadel. FSR's are required to initiate cross-sell opportunities of these products with the purpose of enhancing their relationship with Citadel. Through quality customer interactions that exceed expectations and are rooted in the four guiding principles of Citadel Class Service (Accuracy, Value, Respect and Convenience), incumbent will establish a solid foundation of trust with each and every customer thereby positioning Citadel as the best choice for all their banking needs.
Duties and Responsibilities
Demonstrate Citadel Class Service Principles of Accuracy, Convenience, Respect, and Value.
Meet or exceed team performance goals, such as customer service, sales, and production.
Accurately perform customers' financial transactions by producing quality work. Role will include cash handling and counting, both by hand and via technology such as Cash Recyclers, ATMs', and/or Inline Teller Machines.
Be knowledgeable of all financial services offered by Citadel.
Educate and provide customers with product and/or service information.
Recognize and initiate sales opportunities to increase and maintain long-term Citadel relationships.
Retain profitable households through effective sales and customer service skills.
Maintain an awareness of competitors' services.
Be self-motivated, confident, and assertive while handling heavy customer contact.
Exhibit strong teamwork capabilities while working in an office environment.
Communicate clearly and effectively in a variety of settings, both verbal and written.
Comply with Citadel's operation and security procedures.
Remain compliant with the Bank Secrecy Act by completing annual BSA training.
Maintain awareness of scams and risk threats that have potential to create a loss for Citadel or its members.
Maintain confidentiality of members financial information in a secure and secure manner
Ability to work Saturday hours.
Perform other duties as assigned
Qualifications and Education Requirements
Work Experience
1 year of customer service and cash handling experience
6 months + sales experience
2+ years of customer service, cash handling and sales experience preferred
Previous banking experience preferred
Demonstrate professionalism through dress and demeanor
Ability to navigate multiple software applications
Ability to achieve sales goals through outstanding service
Ability to adapt quickly to change and handle multiple tasks throughout the day
Ability to handle pressure, does not easily get overwhelmed
Desire to provide superior customer service and get to know members
Ability to handle basic and intermediate computer skills.
Excellent communication and problem solving skills. Demonstrates adaptability when interacting with customers. Maintain confidentiality, promote integrity, and support the corporate mission.
Education
High school diploma or equivalency
Performance Measurements
Performance metrics will be established each year based on corporate and strategic goals.
Work Environment.
The noise level in the work environment is usually moderate. Employees may experience swings in work-related demands placed upon them by members.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, stand, talk and/or hear for extended periods. The employee is occasionally required to walk, stoop, kneel, crouch, or bend. The employee will be regularly required to walk and move fluidly within a Retail Office or Corporate Office environment. The employee must occasionally lift up to 20 pounds. The position requires close visual acuity. Community events can occur in a variety of locations including indoors, outside, or at local employers who partner with Citadel.
EEO Statement
Citadel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, other protected status, such as race, religion, color, national origin, sex, age. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.
$27k-32k yearly est. 30d ago
Full Time Teller, Lancaster, PA
Santander Us 4.0
Teller job in Lancaster, PA
**It Starts Here:** Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make:**
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.
+ Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
+ Process transactions, including deposits, withdrawals, and transfers.
+ Handle cash and maintain accurate cash drawer balances.
+ Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
+ Recognize opportunities and cross-sell bank products to deepen customer relationships.
+ Engage customers and leverage digital tools to educate them on self-service options.
+ Assist with custodianship, audits, and other operational tasks.
+ Maintain a clean and organized work area, to create a welcoming environment for customers.
+ Responsibilities may extend to supporting nearby branch locations based on business necessity.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ **Spanish Bilingual Required**
+ High school diploma, GED: or equivalent work experience - Required.
+ 6+ Months Cash Handling experience - Required.
+ 6+ Months Demonstrated customer service experience - Required.
+ Excellent customer service skills and a passion for helping others.
+ Ability to identify and escalate concerns of risk to appropriate channels.
+ Ability to follow directions, policies, and procedures.
+ Effective listening and communication skills.
+ Comfortable in using digital tools and technology to enhance customer engagement.
+ Energetic, organized and able to multi-task in a fast-paced, changing environment.
+ Understands the necessity and value of accuracy and attention to detail.
+ Computer proficiency and basic math skills.
+ Ability to work branch hours, which can include weekends and evenings.
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
+ Experience in Microsoft Office products.
**What Else You Need To Know:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range:**
Minimum:
$30,000.00 USD
Maximum:
$47,000.00 USD
**We Value Your Impact:**
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) (******************************************************************
**Risk Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions:**
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
$30k-47k yearly 43d ago
Teller - Full Time
Northwest Bank 4.8
Teller job in Lebanon, PA
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:
Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed
Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
Exceptional delivery of our 5 Culture Promises
Complete educational training as assigned and self-educate using bank designed programs and applications
Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
Knowledge and adherence to all security and dual control processes
Responsible to participate in branch opening and closing tasks as needed
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
Work evening hours and weekends as scheduled, assigned, or necessary
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
KNOWLEDGE, SKILLS, & ABILITIES:
Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Knowledge of computers and the Teller System
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High School Diploma or equivalent preferred
Work Experience:
Customer service experience preferred
Cash handling experience preferred
Banking and/or retail experience preferred
All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
$31k-35k yearly est. Auto-Apply 2d ago
Head Teller
Customers Bank 4.7
Teller job in Wyomissing, PA
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.
On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.
What you'll do: The Head Teller serves as a key front-line leader and one of the most visible roles within the branch. In addition to performing complex transactions and delivering “Memorable Experiences” to our customers, the Head Teller is responsible for providing daily oversight, guidance, and support to the teller team. This role ensures operational excellence, maintains branch cash controls, and models the highest standards of customer service. The Head Teller helps create a welcoming environment by getting to know customers, recognizing faces, and remembering names-helping reinforce our relationship-driven service model.
Provide daily direction, coaching, and support to tellers to ensure efficient handling of customer transactions and service needs.
Serve as the first point of contact for teller questions, complex transactions, and operational issues.
Review and verify the work of tellers; assist in resolving cash drawer discrepancies or transaction-related issues.
Participate in training new tellers and reinforcing adherence to policies, procedures, and service standards.
Monitor teller performance and workflow to ensure timely, accurate, and customer-focused service.
Perform all teller responsibilities at an expert level while modeling superior service for the team.
Maintain and monitor branch cash levels within established policies; oversee balancing and maintenance of the vault, ATM, and cash recyclers (if applicable).
Record daily cash balances, verify totals, and ensure dual-control procedures are followed at all times.
Complete daily, monthly, and quarterly operational reports and audits accurately and promptly.
Conduct daily research on accounts and documentation to ensure compliance with all regulations, internal policies, and audit standards.
Deliver exceptional customer service by actively engaging customers, building rapport, and creating memorable experiences.
Resolve difficult or escalated customer situations quickly and professionally.
Assist customers with account opening, maintenance, inquiries, and general banking support.
Identify customer needs and cross-sell or refer financial products and services to the appropriate internal partners.
What do you need?
Bank teller or retail banking experience preferred.
Minimum 3 years of customer-facing experience, with prior cash-handling experience strongly preferred.
High School Diploma required.
Demonstrated leadership abilities or experience overseeing team members is a plus.
Outstanding interpersonal skills with a strong desire to deliver exceptional customer service.
Ability to understand and adhere to security, compliance, and dual-control procedures while maintaining strict confidentiality.
Strong attention to detail and ability to multitask in a fast-paced environment.
Effective time-management skills to meet daily operational and service demands.
Ability to recognize customer issues through active listening and escalate when necessary.
Technical Skills:
Proficiency in MS Office Suite
Calculator/Adding Machine
Multi-Function Printer
Basic knowledge of core banking systems (preferred)
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.
$28k-31k yearly est. Auto-Apply 49d ago
Seasonal Teller
Univest 4.0
Teller job in Willow Street, PA
Univest Financial Corporation (UVSP), has approximately $7.9 billion in assets and $5.4 billion in assets under management and supervision (as of June, 2025). Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. For nearly 150 years, Univest has stayed true to our philanthropic spirit and the strength of our Committed to Local giving program is one of the things that differentiates us. In 2024, Univest donated $2.1 million to our local nonprofits and our employees volunteered more than 16,000 hours.
At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity. We seek career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs-based financial solutions in the communities we serve.
We're hiring a Seasonal Teller to join our Central PA Team.
Responsible for serving the bank's customers from the teller line by completing a variety of financial transactions following technical and operational guidelines. This position, which includes seasonal/summer staff, will be trained in the features and benefits of the deposit product offerings, how customer experience service is delivered, and how to make referrals to the appropriate bank personnel regarding other products and offerings of the bank.
This position will float among the Central PA's Financial Centers, which include: Intercourse, Strasburg and Willow Street.
Responsibilities
BRANCH HOURS (Some locations may vary):
* Monday- Thursday: 8 am - 5 pm
* Friday: 8 am - 6 pm
* Saturday: 8 am - 12 pm (2-3 per month are required)
POSITION INCLUDES:
* Perform all teller transactions promptly, efficiently, and accurately
* Adhere to all procedures including operational guidelines, teller customer service standards and check cashing procedures and all security measures.
* Operate computerized teller terminal
* Participate in various training and development programs
* Provide friendly, courteous, professional customer experience service
* Assist in bank promotions by regularly engaging customers in sales conversations
* Develop knowledge and understanding of Univest Products and Services
* Learn to identify customer needs and cross sell opportunities
* Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct
* Perform additional duties as required
Qualifications
QUALIFICATIONS:
* High school diploma/GED
* Strong written/verbal/organizational skills
* Previous experience with MS Office Suite
* 2+ years cash handling and customer service experience
* Neat, professional appearance following established guidelines for appropriate dress
#Univest
#LI-Onsite
An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.
$31k-37k yearly est. 7d ago
Teller - Finanta Credit Union
Finanta 3.9
Teller job in Lancaster, PA
Job Description
*Please check your spam folder for emails from our message portal*
F I N A N T A T E A M M E M B E R P R O F I L E
Title: Teller
Department: Credit Union
Reports To: Assistant Branch Manager
Salary Level: 2
Classification: Salary Non-Exempt
C H A R A C T E R I S T I C S , S K I L L S & E X P E R I E N C E
CHARACTERISTICS
· Organized/ Efficient
· Approachable
· Analytical
· Independent/ Self-motivated
· Adaptable and Strategic Leader
· Ethical
· Goal Oriented
· Friendly
· Courteous
· Conscientious
· Self-starter
· Self-awareness
· Learning mindset
· Performs well in a fast-paced work environment
· Supportive
· Curious
· Creative
· Customer focused
SKILLS
Proficiency in Microsoft Products.
Capacity to learn Credit Union software systems and databases, including but not limited to cloud based programs like Microsoft 365.
The ability to maintain a high degree of accuracy and attention to detail.
Ability to work independently.
Strong written and verbal communication skills.
Excellent customer service skills
Ability to work effectively with racially and socially diverse individuals.
Ability to speak, read and write Spanish.
EXPERIENCE
2 - 4 years of Credit Union experience.
High school diploma or GED.
2 - 4 years of customer service experience.
R O L E , R E S P O N S I B I L I T I E S & E X P E C T A T I O N S
ROLE
The Teller will work with members to meet financial service needs through processing transactions. They are responsible for delivering the highest-level customer service, accurate and efficient processing of member transactions, resolving member account issues, promotes new banking services, and performing those functions according to the policies and guidelines of the credit union in a friendly, helpful manner. Provide administrative support to the Member Services Representatives and the Branch Manager.
RESPONSIBILITES
Teller Obligations
Administrative Support
Individual, Team, and Company Participation
EXPECTATIONS
Teller Obligations
Ensure that your drawer is ready by the designated time.
Perform on-line transactions (in person, by mail or by phone): process deposits (including check holds), withdrawals, transfers, loan payments, fees, money orders, direct deposit, CU check withdrawals, payroll deduction, cashed share drafts, and other duties that may not be listed.
Process automatic transfers and loan payments; update manager as loans are paid
Verify availability of funds for withdrawal
Verify endorsements on checks
Balance drawer at the designated time
Lock teller drawer and money in vault at the designated time
Balance money orders sold in your drawer
Print teller drawer report for your teller initials, balance against receipts, and ensure that all receipts are attached and initialed
Research discrepancies on end of day reports as needed
File daily work, membership cards, loan files, etc.
Report large cash deposits as directed
Administrative Support
Greet visitors and other persons entering the Credit Union
Serve as the coordinator for those needing assistance
Answer incoming calls to the Credit Union, responds to inquiries, collect messages and secure successful completing of any handoff
Conduct outbound calls as directed
Pull sales, transactional and other reports as needed
Provide sales and other business development support to the Branch Manager
Open and distribute mail
Support the MSR team with scanning, uploading and verifying documents related to new account and loan transactions
Assist the Credit Union team in preparation for tabling events and participate as needed.
Have work areas and office organized, clean, and well-presented always.
Individual, Team & Company Participation
Quarterly Coaching Sessions and Annual Performance Plan
Department Meetings
Opportunities Meeting, Company Progress Report, Mandatory Staff Events as directed
Participate in training, assessments and surveys as directed
Special Events Attendance & Support
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, sit, talk and hear.
The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is performed primarily in an office or client business setting. The noise level in the work environment is moderate.
Travel in a wide geographic area is required approximately 10% of the time. Employee must hold a driver's license and able to drive, and able to travel outside of the office for meetings, conferences, client visits and other job-related commitments.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The team member profile does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
$25k-32k yearly est. 12d ago
Teller
PNC Financial Services Group, Inc. 4.4
Teller job in Lititz, PA
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Banking organization, you will be based in Litiz, Pa at the Litiz Branch.
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$31k-35k yearly est. 5d ago
Teller
PNC 4.1
Teller job in Lititz, PA
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Teller within PNC's Retail Banking organization, you will be based in Litiz, Pa at the Litiz Branch.PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$26k-31k yearly est. Auto-Apply 6d ago
Teller
Department of Veterans Affairs 4.4
Teller job in Lebanon, PA
This position is an integral part of the Fiscal Service at the Lebanon VA Medical Center and reports to the Chief Fiscal Officer. In the performance of disbursing functions, the employee acts as an Agent Cashier of the United States Treasury Department and is directly accountable to that Department.
Major duties include but are not limited to:
* Responsible for all types of complex vouchers dealing with the collection of indebtedness due to the Department of Veterans Affairs Medical Center. The analyzing of these collections and posting to the proper accounts accurately and in a timely manner is of the utmost importance. This function has a major impact on the collections for the medical center on a monthly/yearly basis. To perform this work, they must utilize all existing regulations, precedents and records.
* Reviews, analyzes and responsible for all input to be used in recording in detail all accounts and records into a decentralized double-entry accounting system integrated with government into the FMS computer system.
* Analyzes all source documents prior to classification. These may be obligating documents, collections documents, disbursement documents, adjustments, transfers, etc. Each one is reviewed to determine what action must be taken. In most cases consolidated entries must be made to cover several of accounts (i.e. Accountability, General Ledger).
* Performs cash management duties as outlined in VA Handbooks 4000 and 4010 and instructions issued by the Treasury Department.
* Designated as an authorized Agent of the Treasury Department and is personally held responsible for Treasury's advance. Responsible for returning Treasury checks for cancellation to Austin Finance Center promptly.
* Technically and administratively responsible for all Agent Cashier input to the Austin Finance Center and Treasury reports, reconciliations and all disbursements and receipts of cash instruments.
* Responsible for maintaining an adequate the cash flow to ensure adequate monies at all times to operate the cashier functions.
* Plans, staffs, directs, training all activities of the Unit taking prompt action as necessary to modify and/or change existing practices with the objective of efficiency in operations and maintenance of work on a current and accurate basis in accordance with all existing laws and regulations.
* Determines the acceptability of payment documents and cash items, aided by knowledge of Treasury Department and Department of Veterans Affairs regulations. These documents include but are not limited to the following: treasury checks including VA Pension and Compensation checks, and Social Security checks, money orders, state and local government checks, certified checks, traveler's checks, share drafts, and cashier's checks.
* Determine the purpose of the remittance, correctness of the accounting symbols to which the remittance will be deposited and executes the appropriate schedules of collection forms that will accompany the funds to the Treasury. Collections are receipted on accountable pre- numbered receipts manually and electronically for each automated system in VISTA/IFCAP for each collection received.
* Utilize the payment entry option in the Agent Cashier menu, whereby the will automatically post/apply payments, store payment data, and reconcile daily deposits of funds and accommodate prepayments and refunds. It is extremely important that correct collection determinations are made, and that account are posted accurately and timely.
* Establishes operating procedures as required.
* Provides all patients with a deposit account and has money available for their needs. Determines the propriety of payments and deposits.
* Monitors the 224 Treasury Reconciliation website between FMS and Treasury with findings sent to the accounting staff for monthly clearance.
* Pays in cash certain designed classes of fiscal vouchers, performing this disbursing function in accordance with authority delegated by the Treasury Department.
* Determines the authenticity of currency and the negotiability requirement so other types of cash items.
Work Schedule: 7:30 a.m. - 4:00 p.m.
Compressed/Flexible: Available
Position Description/PD#: Teller/PD03053NR
$27k-34k yearly est. 4d ago
Teller Part Time Bridgeport Plaza
W.F. Young 3.5
Teller job in Lancaster, PA
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
1643 Lincoln Hwy East - Lancaster, PA 17602-2609
@RWF22
Posting End Date:
29 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$30k-34k yearly est. Auto-Apply 6d ago
Teller Part Time Bridgeport Plaza
Wells Fargo 4.6
Teller job in Lancaster, PA
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
* Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
* Complete operational activities while minimizing risks under established policies
* Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
* Receive direction from managers and exercises judgment within defined policies and procedures
* Escalate questions and issues to more experienced roles
* Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
* Identify information and services to meet customers financial needs
Required Qualifications:
* 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Customer service focus with experience handling complex transactions across multiple systems
* Ability to educate and connect customers to technology and share the value of mobile banking options
* Ability to interact with integrity and professionalism with customers and team members
* Experience working with others on a team to meet customer needs
* Cash handling experience
* Ability to follow policies, procedures, and regulations
* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
* Well-organized, independent and able to prioritize in a fast-paced environment
* Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
* Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
* Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
* Ability to work a schedule that may include most Saturdays
* This position is not eligible for Visa sponsorship
Posting Location(s):
* 1643 Lincoln Hwy East - Lancaster, PA 17602-2609
@RWF22
Posting End Date:
29 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$31k-34k yearly est. 5d ago
Teller
Fulton Bank 4.7
Teller job in Myerstown, PA
Value Proposition
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.
Overview
This is a full-time career opportunity (approximately 40 hours per week) based out of our financial center in Myerstown, PA (Lebanon County). Must be available to be scheduled around branch operation hours (no Sundays).
Responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services. Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals. Assist with operational activities and responsibilities
Responsibilities
Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate, and follow through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.
Qualifications Education
High School Diploma or equivalent. (Preferred)
Experience
6 to 12 months customer service experience. (Required)
6 to 12 months cash handling experience. (Preferred)
Other Duties as Assigned by Manager
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
Pay Transparency
To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.
The hourly rate for this position is $17.25 - $23.56.
Benefits
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.
EEO Statement Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Sponsorship Statement
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
$17.3-23.6 hourly Auto-Apply 14d ago
Universal Banker PT (20hrs) - Willow Street
Truist 4.5
Teller job in Willow Street, PA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf)
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law (**************************************************************************************************
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
$32k-39k yearly est. 60d+ ago
Teller
Diamond Credit Union 3.6
Teller job in Wyomissing, PA
Requirements
Required Skills / Abilities:
Demonstrated dedication to positive, member-focused service.
Good interpersonal and communication skills to ensure member related issues are handled in a fair, consistent manner.
Good organizational skills and attention to detail.
Good technical skills and ability to work with multiple systems.
Ability to be available at 8:30am M-F.
Available to work until 5:15pm M-W, and on a rotation basis 7:15pm Th, 6:15pm Fri.
Education / Experience:
High school diploma or equivalent.
One year of cash handling/customer service experience.
Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.
$23k-27k yearly est. 2d ago
Full Time Teller, York, PA
Banco Santander 4.4
Teller job in York, PA
Full Time Teller, York, PACountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.
Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
Process transactions, including deposits, withdrawals, and transfers.
Handle cash and maintain accurate cash drawer balances.
Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
Recognize opportunities and cross-sell bank products to deepen customer relationships.
Engage customers and leverage digital tools to educate them on self-service options.
Assist with custodianship, audits, and other operational tasks.
Maintain a clean and organized work area, to create a welcoming environment for customers.
Responsibilities may extend to supporting nearby branch locations based on business necessity.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma, GED: or equivalent work experience - Required.
6+ Months Cash Handling experience - Required.
6+ Months Demonstrated customer service experience - Required.
Excellent customer service skills and a passion for helping others.
Ability to identify and escalate concerns of risk to appropriate channels.
Ability to follow directions, policies, and procedures.
Effective listening and communication skills.
Comfortable in using digital tools and technology to enhance customer engagement.
Energetic, organized and able to multi-task in a fast-paced, changing environment.
Understands the necessity and value of accuracy and attention to detail.
Computer proficiency and basic math skills.
Ability to work branch hours, which can include weekends and evenings.
Certifications:
No Certifications listed for this job.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$30,000.00 USD
Maximum:
$47,000.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$30k-47k yearly Auto-Apply 36d ago
Part Time Teller, Lebanon, PA
Santander Us 4.0
Teller job in Lebanon, PA
**It Starts Here:** Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities **We Want to Talk to You!**
**The Difference You Make:**
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.
+ Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
+ Process transactions, including deposits, withdrawals, and transfers.
+ Handle cash and maintain accurate cash drawer balances.
+ Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
+ Recognize opportunities and cross-sell bank products to deepen customer relationships.
+ Engage customers and leverage digital tools to educate them on self-service options.
+ Assist with custodianship, audits, and other operational tasks.
+ Maintain a clean and organized work area, to create a welcoming environment for customers.
+ Responsibilities may extend to supporting nearby branch locations based on business necessity.
**What You Bring:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ High school diploma, GED: or equivalent work experience - Required.
+ 6+ Months Cash Handling experience - Required.
+ 6+ Months Demonstrated customer service experience - Required.
+ Excellent customer service skills and a passion for helping others.
+ Ability to identify and escalate concerns of risk to appropriate channels.
+ Ability to follow directions, policies, and procedures.
+ Effective listening and communication skills.
+ Comfortable in using digital tools and technology to enhance customer engagement.
+ Energetic, organized and able to multi-task in a fast-paced, changing environment.
+ Understands the necessity and value of accuracy and attention to detail.
+ Computer proficiency and basic math skills.
+ Ability to work branch hours, which can include weekends and evenings.
**Certifications:**
+ No Certifications listed for this job.
**It Would Be Nice For You To Have:**
+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
+ Experience in Microsoft Office products.
**What Else You Need To Know:**
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
**Base Pay Range:**
Minimum:
$30,000.00 USD
Maximum:
$47,000.00 USD
**We Value Your Impact:**
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) (******************************************************************
**Risk Culture:**
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
**EEO Statement:**
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
**Working Conditions:**
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
**Employer Rights:**
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
**What** **To Do Next** **:**
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
$30k-47k yearly 22d ago
Teller
Citadel 4.7
Teller job in Coatesville, PA
Function Citadel's Financial Service Representatives are on the front line of our retail offices and are relied upon to perform our customers' daily banking transactions. In this teller position it is necessary to balance quality customer service with the convenience of accurate and timely transactions. As a member of our Retail Delivery Network, FSR's are essential to building quality relationships with our customers by providing them a positive banking experience.
Our Representatives are expected to inform our customers of the many different products and services we offer to enhance their banking experience with Citadel. FSR's are required to initiate cross-sell opportunities of these products with the purpose of enhancing their relationship with Citadel. Through quality customer interactions that exceed expectations and are rooted in the four guiding principles of Citadel Class Service (Accuracy, Value, Respect and Convenience), incumbent will establish a solid foundation of trust with each and every customer thereby positioning Citadel as the best choice for all their banking needs.
Duties and Responsibilities
* Demonstrate Citadel Class Service Principles of Accuracy, Convenience, Respect, and Value.
* Meet or exceed team performance goals, such as customer service, sales, and production.
* Accurately perform customers' financial transactions by producing quality work. Role will include cash handling and counting, both by hand and via technology such as Cash Recyclers, ATMs', and/or Inline Teller Machines.
* Be knowledgeable of all financial services offered by Citadel.
* Educate and provide customers with product and/or service information.
* Recognize and initiate sales opportunities to increase and maintain long-term Citadel relationships.
* Retain profitable households through effective sales and customer service skills.
* Maintain an awareness of competitors' services.
* Be self-motivated, confident, and assertive while handling heavy customer contact.
* Exhibit strong teamwork capabilities while working in an office environment.
* Communicate clearly and effectively in a variety of settings, both verbal and written.
* Comply with Citadel's operation and security procedures.
* Remain compliant with the Bank Secrecy Act by completing annual BSA training.
* Maintain awareness of scams and risk threats that have potential to create a loss for Citadel or its members.
* Maintain confidentiality of members financial information in a secure and secure manner
* Ability to work Saturday hours.
* Perform other duties as assigned
Qualifications and Education Requirements
Work Experience
* 1 year of customer service and cash handling experience
* 6 months + sales experience
* 2+ years of customer service, cash handling and sales experience preferred
* Previous banking experience preferred
* Demonstrate professionalism through dress and demeanor
* Ability to navigate multiple software applications
* Ability to achieve sales goals through outstanding service
* Ability to adapt quickly to change and handle multiple tasks throughout the day
* Ability to handle pressure, does not easily get overwhelmed
* Desire to provide superior customer service and get to know members
* Ability to handle basic and intermediate computer skills.
* Excellent communication and problem solving skills. Demonstrates adaptability when interacting with customers. Maintain confidentiality, promote integrity, and support the corporate mission.
Education
* High school diploma or equivalency
Performance Measurements
Performance metrics will be established each year based on corporate and strategic goals.
Work Environment.
The noise level in the work environment is usually moderate. Employees may experience swings in work-related demands placed upon them by members.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, stand, talk and/or hear for extended periods. The employee is occasionally required to walk, stoop, kneel, crouch, or bend. The employee will be regularly required to walk and move fluidly within a Retail Office or Corporate Office environment. The employee must occasionally lift up to 20 pounds. The position requires close visual acuity. Community events can occur in a variety of locations including indoors, outside, or at local employers who partner with Citadel.
EEO Statement
Citadel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, other protected status, such as race, religion, color, national origin, sex, age. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.
$27k-32k yearly est. 16d ago
Head Teller
Customers Bank 4.7
Teller job in Wyomissing, PA
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.
On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.
What you'll do: The Head Teller serves as a key front-line leader and one of the most visible roles within the branch. In addition to performing complex transactions and delivering "Memorable Experiences" to our customers, the Head Teller is responsible for providing daily oversight, guidance, and support to the teller team. This role ensures operational excellence, maintains branch cash controls, and models the highest standards of customer service. The Head Teller helps create a welcoming environment by getting to know customers, recognizing faces, and remembering names-helping reinforce our relationship-driven service model.
* Provide daily direction, coaching, and support to tellers to ensure efficient handling of customer transactions and service needs.
* Serve as the first point of contact for teller questions, complex transactions, and operational issues.
* Review and verify the work of tellers; assist in resolving cash drawer discrepancies or transaction-related issues.
* Participate in training new tellers and reinforcing adherence to policies, procedures, and service standards.
* Monitor teller performance and workflow to ensure timely, accurate, and customer-focused service.
* Perform all teller responsibilities at an expert level while modeling superior service for the team.
* Maintain and monitor branch cash levels within established policies; oversee balancing and maintenance of the vault, ATM, and cash recyclers (if applicable).
* Record daily cash balances, verify totals, and ensure dual-control procedures are followed at all times.
* Complete daily, monthly, and quarterly operational reports and audits accurately and promptly.
* Conduct daily research on accounts and documentation to ensure compliance with all regulations, internal policies, and audit standards.
* Deliver exceptional customer service by actively engaging customers, building rapport, and creating memorable experiences.
* Resolve difficult or escalated customer situations quickly and professionally.
* Assist customers with account opening, maintenance, inquiries, and general banking support.
* Identify customer needs and cross-sell or refer financial products and services to the appropriate internal partners.
What do you need?
* Bank teller or retail banking experience preferred.
* Minimum 3 years of customer-facing experience, with prior cash-handling experience strongly preferred.
* High School Diploma required.
* Demonstrated leadership abilities or experience overseeing team members is a plus.
* Outstanding interpersonal skills with a strong desire to deliver exceptional customer service.
* Ability to understand and adhere to security, compliance, and dual-control procedures while maintaining strict confidentiality.
* Strong attention to detail and ability to multitask in a fast-paced environment.
* Effective time-management skills to meet daily operational and service demands.
* Ability to recognize customer issues through active listening and escalate when necessary.
Technical Skills:
* Proficiency in MS Office Suite
* Calculator/Adding Machine
* Multi-Function Printer
* Basic knowledge of core banking systems (preferred)
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.
The average teller in Lancaster, PA earns between $26,000 and $38,000 annually. This compares to the national average teller range of $26,000 to $39,000.
Average teller salary in Lancaster, PA
$31,000
What are the biggest employers of Tellers in Lancaster, PA?
The biggest employers of Tellers in Lancaster, PA are: