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Teller jobs in Lorain, OH

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  • Citizens Teller

    Citizens 2.9company rating

    Teller job in Strongsville, OH

    Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get + Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. + Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually. + Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. + Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications + High School degree or GED + Minimum of 6 months experience processing transactions (cash and/or digital payments) + Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers + Strong listening and communication skills + Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship + Ability to problem solve and provide solutions to customer issues + Customer-centric to deliver exceptional service + Comfortable with using digital technology to support the delivery of business goals + Ability to work branch hours, which can include weekends and evenings + Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred Skills/Experience + 1 year of experience processing transactions (cash and/or digital payments) + Motivates others, like teammates, business partners, and specialists, through collaboration + Process-oriented, energetic, detail-oriented and ability to multitask effectively Hours & Work Schedule + Hours per Week: 20 + Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency The salary range for this position is $19.00 - $23.47 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/05/2026
    $19-23.5 hourly 9d ago
  • Part-Time Teller

    Northwest Bank 4.8company rating

    Teller job in Lorain, OH

    Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. ESSENTIAL FUNCTIONS: Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. Actively engage with and greet customers and take ownership to resolve any customer issues or concerns Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. Exceptional delivery of our 5 Culture Promises Complete educational training as assigned and self-educate using bank designed programs and applications Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings Knowledge and adherence to all security and dual control processes Responsible to participate in branch opening and closing tasks as needed Protect the bank from unnecessary risk by following compliance, risk, and operational procedures Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed Work evening hours and weekends as scheduled, assigned, or necessary Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment KNOWLEDGE, SKILLS, & ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of computers and the Teller System QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma or equivalent preferred Work Experience: Customer service experience preferred Cash handling experience preferred Banking and/or retail experience preferred All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position! Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $33k-37k yearly est. Auto-Apply 5d ago
  • Full-time Teller

    Firefighters Community Credit Union 3.2company rating

    Teller job in Cleveland, OH

    Firefighters Community Credit Union of Cleveland, OH is seeking a Full-Time Teller to join our Emerald Branch team. Do you enjoy helping customers and are interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on! Our Full-Time Tellers earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability. If this sounds like the financial industry service opportunity that you've been looking for, apply now! Responsibilities As a Full-Time Teller at our Cleveland-Westside branch located at 20333 Emerald Parkway, Cleveland, OH, your day is spent helping our members in the branch with their basic financial needs. You thrive in a variable paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction. You'll assist members with: * Basic banking needs including deposits, withdrawals, loan payments, and other cash transactions. * Education on products and services that include online banking and various banking products. * Uncovering needs and making referrals for financial products QUALIFICATIONS FOR A FULL-TIME TELLER * 6 months or more of cash handling and customer service experience * Proficiency with technology including computers, tablets, and general office equipment * Cash handling abilities * Fantastic customer service skills * Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. WORK SCHEDULE This position typically works Monday - Saturday with a rotating day off each week. The hours of operation for the Emerald Parkway branch are 7:45am to 4:30pm Monday through Friday and 8:15am to 12:45pm on Saturday. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Full-Time Teller position, please apply at the link provided!
    $26k-31k yearly est. 3d ago
  • Part-time Teller, North Olmsted

    Dollar Bank 4.3company rating

    Teller job in Cleveland, OH

    The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs. Qualifications: High school diploma or GED required. Ability to travel as needed to training. Principal Activities and Duties: Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances. Meet established referral goals. Maintain cash flow and security drawers, terminals, and other valuables. Manage a teller window while maintaining an acceptable balancing record. Multitasking skills to quickly shift from transaction to transaction. Arithmetic skills to count money accurately. Computer literacy to access account information and process transactions. Develop a thorough knowledge of Bank products and guidelines by attending the required classes. Process transactions in an accurate and efficient manner while providing quality customer service. Maintain a professional appearance and always conduct yourself in a professional manner. Maintain the highest level of professional integrity and ethics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Schedule Information Monday-Thursday: 8:30AM - 5:30PM Friday: 8:30AM - 6:30PM Saturday: 8:30AM - 1:30PM EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement. For more information, please visit ************************************************
    $28k-32k yearly est. 60d+ ago
  • Teller

    The Croghan Colonial Bank 3.7company rating

    Teller job in Fremont, OH

    Teller - Fremont, OH (full-time, on-site): Who We Are - Community Relationships are our priority, and our team here at Croghan Colonial Bank strives to help our communities have the most successful banking relationship possible. Founded in 1888, we proudly serve Sandusky, Erie, Huron, Lucas, Ottawa, and Seneca Counties. Croghan is a recognized leader in community banking throughout the region and focuses on helping all community members achieve their financial goals. We partner with our community to understand financial goals and recommend products and services that help achieve them. We support our communities by providing financial education, sponsorships, and volunteering in our local markets. Partner with Croghan, where we're Helping Good People Make Good Decisions ! Join Croghan Nation! Work for us, and you will be working with us - an empowered group of individuals dedicated to the financial well-being of their customers. About The Job - Responsible for providing an exceptional, professional and courteous customer experience while processing a wide variety of transactions. Accurately processes transactions following established policies, procedures and compliance. Consistently utilizes knowledge of CCB products and services to actively identify customer solutions and opportunities to refer to other team members or business partners for outreach. Essential Job Duties - Professionally and accurately processes a wide variety of transactions in accordance with bank policy: Reviews transactions for proper ownership, authorized signatures, current POA's, endorsements, availability of funds and no red flags present Only accepts checks for cashing that are within bank policy limits and utilizing “know your customer” for both the safety of the customer and the bank Performs accurate cash verifications on all deposits, withdrawals and exchanges Processes commercial and personal deposits, withdrawals, loan and credit card payments in person, over the phone, by mail or night depository Fulfills customer requests for cashiers checks, U.S. Savings Bonds, and cash advances on credit cards, etc. Gathers appropriate information to process the closure or payoff of all deposit and loan products Completes and follows up with customer requests including, COA, On-line/Telebanc enrollment, debit card issue or replacement, auto transfers, direct deposit requests, check orders, stop payments, etc. Utilizes product knowledge to identify and refer customer solutions. Maintains thorough knowledge of consumer and business products and services Fluent in all digital products Actively listens to customer needs and seeks opportunities to refer customers to other team members or business partners for outreach Engages in peer to peer coaching and assists peers as needed to ensure an exceptional customer experience. Responsible to complete, scan, and balance teller work as required at the banking center and keeps personal work area organized. Professionally handles customer complaints and seeks appropriate resolutions. Participates in staff meetings by asking questions, sharing best practices and success stories. Completes CTRs accurately. Performs vault duties as needed. Shares best practices gathered from other offices. Complies with and maintains working knowledge of applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Completes assigned compliance training essential to job function. Punctual and regular attendance is required. Requirements - High school diploma or equivalent Prior banking experience is preferred, but not required Good communions skills, ability to work with others, computer skills Ability to lift up to 60 pounds Be able to stand for long periods of time Ability to travel to and assist at other banking centers as needed What We Offer - Fair, competitive salaries evaluated against benchmarked data on a normal basis Comprehensive benefits package including Medical, Dental, and Vision insurance 401(k) with a company match, safe harbor and profit-sharing Bank provided Group Life Insurance, Short-Term and Long-Term Disability Programs Paid federal holidays A community-based, hometown culture A collaborative environment supportive to continual growth and development Equal Opportunity and Affirmative Action Employer, M/F/Disabled/Vet
    $30k-34k yearly est. 30d ago
  • Teller

    Crohgan Colonial Bank

    Teller job in Fremont, OH

    Teller - Fremont, OH (full-time, on-site): Who We Are - Community Relationships are our priority, and our team here at Croghan Colonial Bank strives to help our communities have the most successful banking relationship possible. Founded in 1888, we proudly serve Sandusky, Erie, Huron, Lucas, Ottawa, and Seneca Counties. Croghan is a recognized leader in community banking throughout the region and focuses on helping all community members achieve their financial goals. We partner with our community to understand financial goals and recommend products and services that help achieve them. We support our communities by providing financial education, sponsorships, and volunteering in our local markets. Partner with Croghan, where we're Helping Good People Make Good Decisions! Join Croghan Nation! Work for us, and you will be working with us - an empowered group of individuals dedicated to the financial well-being of their customers. About The Job - Responsible for providing an exceptional, professional and courteous customer experience while processing a wide variety of transactions. Accurately processes transactions following established policies, procedures and compliance. Consistently utilizes knowledge of CCB products and services to actively identify customer solutions and opportunities to refer to other team members or business partners for outreach. Essential Job Duties - * Professionally and accurately processes a wide variety of transactions in accordance with bank policy: * Reviews transactions for proper ownership, authorized signatures, current POA's, endorsements, availability of funds and no red flags present * Only accepts checks for cashing that are within bank policy limits and utilizing "know your customer" for both the safety of the customer and the bank * Performs accurate cash verifications on all deposits, withdrawals and exchanges * Processes commercial and personal deposits, withdrawals, loan and credit card payments in person, over the phone, by mail or night depository * Fulfills customer requests for cashiers checks, U.S. Savings Bonds, and cash advances on credit cards, etc. * Gathers appropriate information to process the closure or payoff of all deposit and loan products * Completes and follows up with customer requests including, COA, On-line/Telebanc enrollment, debit card issue or replacement, auto transfers, direct deposit requests, check orders, stop payments, etc. * Utilizes product knowledge to identify and refer customer solutions. * Maintains thorough knowledge of consumer and business products and services * Fluent in all digital products * Actively listens to customer needs and seeks opportunities to refer customers to other team members or business partners for outreach * Engages in peer to peer coaching and assists peers as needed to ensure an exceptional customer experience. * Responsible to complete, scan, and balance teller work as required at the banking center and keeps personal work area organized. * Professionally handles customer complaints and seeks appropriate resolutions. * Participates in staff meetings by asking questions, sharing best practices and success stories. * Completes CTRs accurately. * Performs vault duties as needed. * Shares best practices gathered from other offices. * Complies with and maintains working knowledge of applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Completes assigned compliance training essential to job function. * Punctual and regular attendance is required. Requirements - * High school diploma or equivalent * Prior banking experience is preferred, but not required * Good communions skills, ability to work with others, computer skills * Ability to lift up to 60 pounds * Be able to stand for long periods of time * Ability to travel to and assist at other banking centers as needed What We Offer - * Fair, competitive salaries evaluated against benchmarked data on a normal basis * Comprehensive benefits package including Medical, Dental, and Vision insurance * 401(k) with a company match, safe harbor and profit-sharing * Bank provided Group Life Insurance, Short-Term and Long-Term Disability Programs * Paid federal holidays * A community-based, hometown culture * A collaborative environment supportive to continual growth and development Equal Opportunity and Affirmative Action Employer, M/F/Disabled/Vet
    $29k-36k yearly est. 28d ago
  • Bank Teller

    Superior Staffing 3.6company rating

    Teller job in Akron, OH

    Bank Teller (Downtown Akron) Strong Customer Service Skills Cash Handling experience (retail, grocery, etc.) Proficient in Math and Communication skills Dependable Professional look Must pass Background and Credit Check Hours: 8:00am - 4:30pm Monday-Thursday 8:30am - 5:00pm Friday $12/hr
    $12 hourly 60d+ ago
  • Part Time Lakeland College Student Teller

    Cardinal Credit Union 3.6company rating

    Teller job in Kirtland, OH

    Must be a Current Lakeland Community College Student to apply Role: This is a Part Time role for a current Lakeland Student to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. To increase the acquisition of memberships and member awareness concerning Credit Union products and Services. Major Duties and Responsibilities: 50% Receives and processes member financial transactions, including deposits, withdrawals and loan payments. Balances cash drawer and makes settlement of daily activity. Welcomes members and provides routine information concerning credit union products and services and directs members to appropriate department for specific information. 45% Answers questions about products and services and refers problems that are beyond their authority to the Branch Manager. Identifies cross sell opportunities and cross sell services to members through in person transactional sessions, as well as by telephone and outbound calls. 5% Other duties as assigned. Expectations: 1.To provide friendly, professional, personal service to all members. 2.To balance at least 90% of the time, being no more than $5.00 off and with total outage not to exceed $50.00 in a 3-month period. 3.To strive for transaction posting accuracy, measurement to be determined by department manager and to be measured in employee performance evaluation goals. 4.To meet the minimum established incentive goals each month. 5.To maintain a dependable record of attendance and timeliness. 6.To troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner. PM22 Requirements Knowledge and Skills: Experience: Minimum of six months customer service and cash handling experience is required. Minimum of six months sales/referral experience that includes providing related products and service options to customers required. Education: Must be a Current Lakeland Community College Student
    $25k-29k yearly est. 60d+ ago
  • Entry Level Customer Service - Hiring ASAP!

    Dynamic Business Solutions

    Teller job in Cleveland, OH

    Dynamic Business Solutions is a budding Consulting Firm. We're - dare we say it - DYNAMIC and full of energy! A wide variety of clients hire us for our consulting services, and our portfolio ranges from the cable/satellite, telecom, energy and solar industries. What makes our services highly sought after is the personalized approach we take to everything. We believe in relational based, face to face marketing, and become the smile and handshake being our client's brands. They want to grow locally; we help them acquire new customers. They want to expand nationally; we train them new managers. The process is simple and the work, prosperous. Job Description Here at Dynamic Business Solutions we value our people as our top priority. We feel that if you keep everyone within the office happy, the office runs smooth and everyone is able to reach their goals and the business will thrive. Which is why we believe in only promoting from within and have a no seniority policy. We have found that people with a background in the retail, customer service and sales industry do well within our company! Dynamic Business Solutions is a privately owned firm that specializes in Customer Service. We are looking to hire an Entry Level to promote up into the management role within 6-12 months. Advancement and compensation are based upon an individual's performance. Benefits of Dynamic Business Solutions Build a strong business foundation Travel opportunities Weekly office nights Leadership workshops and development Advancement into management and marketing role We are looking for enthusiastic candidates that enjoy a fun environment and want to learn! If you think that is you, Send us your resume!! Qualifications Competitive Driven Passionate about what they do Motivated Professional High Integrity Enthusiastic, and positive Customer service experience recommended Additional Information Once a week we get together with everyone in the office as well as friends/family/significant others that they would like to include. This develops a team comradery throughout the office. It creates and opportunity for the management team to understand the reps in the office on a more individual level in order to coach them to the best of their abilities. We play all types of sports, volleyball, basketball, soccer, and more! We also like to cook and have office BBQs together.
    $28k-36k yearly est. 60d+ ago
  • Universal Banker

    Farmers National Banc Corp 4.7company rating

    Teller job in Wooster, OH

    Responsible for providing superior customer service to clients by processing transactions, recognizing client needs and recommending the appropriate product and/or service. Open, maintain and close all types of transactions and deposit accounts in an efficient manner. Direct the daily work of all tellers within the office and ensure orderly operations of teller staff and the vault. Generate referrals as well as coach tellers on sales and referral techniques/opportunities. ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following: * Strong knowledge of all bank products and services, to include features and benefits.Present various options and suggestions that best fit the needs of each client. * Participate in bank's referral and sales programs, sales campaigns, and sales training in order to meet specific goal expectations on a weekly, monthly, quarterly and/or yearly basis. * Coordinate daily with Branch Manager regarding sales and service operations. * Coach tellers to meet their daily sales referral goals and provide excellent customer service. * Prepare necessary documents to open new accounts and maintain accounts based on client's specific needs. * Assist clients with loan-related questions and processes. Prepare loan clients for what to expect during the loan application process and uncover opportunities for further exploration. * Prepare contracts; renew IRA Certificates and all related IRA transactions. * Open, redeem, and calculate interest on Certificates of Deposit. * Assist customers with Safe Deposit Box rentals in accordance with the FNB Safe Deposit Box Manual. Ensure that all negotiable instruments, Safe Deposit Box records, and confidential records in the work area are properly secured each day. * Balance vault cash, ATM, and branch totals in addition to monthly teller cash audits. Ensure that vault cash is managed under dual control to include vault transactions, cash orders/shipments, audits, and the proper strapping and dating of currency denominations from teller to Federal Reserve. * Show empathy and compassion toward customers when assisting with requests, complaints, research and follow-up on details to resolve matters to the customer's satisfaction. * Ensure each teller balances daily, provide assistance to locate differences, ensure that all differences are properly initialed and, if required, report to manager immediately. * Possess a constant awareness of lobby activity to efficiently and effectively service customers (i.e.) adjust time spent on new account transactions when additional customers are waiting. * Knowledge of competing bank's products, promotions, and operations to effectively make recommendations to gain strength within that market. * Ensure that dual control policies are known and followed by all staff members where ever dual control procedures are in place. * Authority to open and close branch following proper security procedures * Authorization to sign official checks and CD's, not to exceed $50,000 and to complete teller system overrides. * Make outbound sales calls to current and prospective clients. * Run a teller window as needed. * Flexibility with work schedules to accommodate branch staffing requirements in order to service needs and create a work environment conducive to teamwork. * Other duties as assigned EDUCATION and/or EXPERIENCE: * High School diploma or General Education degree (GED); College degree preferred * Minimum of two (2) years retail banking experience as a teller or customer contact/sales position. * Minimum of one (1) year opening new accounts, sales and operations preferred. * Previous supervisory and sales experience highly preferred OTHER SKILLS and ABILITIES: * Ability to lead and motivate a team and constant involvement in the bank's referral program. * Must have excellent judgment/decision making skills, time management and organizational skills * Ability to present a professional image and maintain a high level of personality and confidentiality * Must have strong communication skills in order to educate staff on changes in policy or new policies/procedures * Strong knowledge of daily branch, vault and ATM operations. * Expected to exercise sound judgment in resolving client and/or employee issues E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
    $50k yearly 36d ago
  • Billing - Customer Service Clerk

    Ve Solutions

    Teller job in Maple Heights, OH

    Full-time Description Are you detail-oriented, reliable, and excited by the idea of supporting a fast-paced repair department? At VE Solutions, we're looking for a Billing - Customer Service Clerk to be the backbone of our Electronic Repair Department (ERD). In this role, you'll keep things moving smoothly by handling a high volume of data entry, sales orders, billing, invoicing, customer service, and inventory documentation-all while being part of a team that feels more like family. Requirements What You'll Be Doing Prepare sales orders, packing lists, and invoicing for the ERD (60%) Process customer sales orders and invoices quickly and accurately Enter, review, and verify large amounts of data daily Assist in verifying workload, inventory, and employee accuracy Create weekly service orders for all VE Direct Service Routes Prepare service orders for walk-in and shipping program customers Answer phones and respond to customer emails in a timely, professional manner Inventory management and barcoding (20%) Manage documentation for inventory control Assist in generating barcodes for all ERD parts and finished goods General department data entry & support (15%) Perform consistent and accurate data entry for ERD operations Handle documentation used to control new and used inventory Assist with related administrative tasks Other duties (5%) Support your teammates and jump in wherever needed What We're Looking For Advanced typing and data entry experience (this is a major part of the role!) Customer service experience (a big plus!) Strong phone and email communication skills A motivated self-starter who thrives in changing situations Ability to work both independently and collaboratively Reliable, detail-oriented, and highly organized Why You'll Love Working Here At VE Solutions, we don't just fill roles-we grow careers. Our values guide everything we do: ? Innovation - We embrace new ideas to improve our services and our team. Authenticity - We believe in being genuine, respectful, and true to our word. Growth & Recognition - We celebrate achievements and create opportunities for development. ?? Family - We work hard, support one another, and build lasting connections. Collaboration - We achieve more when we work together, share ideas, and support each other's success. Perks of Joining the VE Family Be part of a collaborative, supportive team Opportunities for career growth and skill development A culture that values your contributions and recognizes your success The satisfaction of seeing your work make a direct impact every day Ready to put your data entry skills, organizational strengths, and customer focus to work? Apply today and start building your future with VE Solutions!
    $28k-36k yearly est. 60d+ ago
  • Floating Teller - Cleveland, GA

    Southstate Bank, National Association

    Teller job in Cleveland, OH

    The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES A Floating Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Gold Customer Service Standards and within established limits. Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered. Able to identify customer needs and expectations by listening for clues and through meaningful conversations. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position. Presents a neat and professional personal appearance, in accordance with bank policy. Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act. Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options. Performs the following teller duties: Processes transactions for savings, checking, and loan accounts Maintains a neat and orderly work area May assist in guiding and training new tellers May allow customers access to safe deposit boxes Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures Sells certified checks within assigned limits Balances transactions daily May assist with servicing/balancing ATM May utilize the branch capture system Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices. FLOATING TELLER FUNCTIONS Minimum recommendation of 18 months of Customer Service/Sales experience Teller Duties Only May be assigned to work at any branch within the region Other duties as assigned Qualifications, Education, and Certification Requirements Education: High School diploma or equivalent Experience: Cash handling, sales, customer service. Previous banking experience preferred. Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English TRAINING REQUIREMENTS/CLASSES The SouthState Way New Team Member Orientation Teller Foundations All assigned Regulatory Compliance Training Acknowledgement of all policies through DocuSign as assigned Additional training may be required dependent upon experience PHYSICAL DEMANDS Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. WORK ENVIRONMENT This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility. TRAVEL Travel to branches within the region is required. Equal Opportunity Employer, including disabled/veterans.
    $24k-29k yearly est. Auto-Apply 3d ago
  • Universal Banker

    Farmers Logo 2022

    Teller job in Wooster, OH

    Responsible for providing superior customer service to clients by processing transactions, recognizing client needs and recommending the appropriate product and/or service. Open, maintain and close all types of transactions and deposit accounts in an efficient manner. Direct the daily work of all tellers within the office and ensure orderly operations of teller staff and the vault. Generate referrals as well as coach tellers on sales and referral techniques/opportunities. ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following: Strong knowledge of all bank products and services, to include features and benefits.Present various options and suggestions that best fit the needs of each client. Participate in bank's referral and sales programs, sales campaigns, and sales training in order to meet specific goal expectations on a weekly, monthly, quarterly and/or yearly basis. Coordinate daily with Branch Manager regarding sales and service operations. Coach tellers to meet their daily sales referral goals and provide excellent customer service. Prepare necessary documents to open new accounts and maintain accounts based on client's specific needs. Assist clients with loan-related questions and processes. Prepare loan clients for what to expect during the loan application process and uncover opportunities for further exploration. Prepare contracts; renew IRA Certificates and all related IRA transactions. Open, redeem, and calculate interest on Certificates of Deposit. Assist customers with Safe Deposit Box rentals in accordance with the FNB Safe Deposit Box Manual. Ensure that all negotiable instruments, Safe Deposit Box records, and confidential records in the work area are properly secured each day. Balance vault cash, ATM, and branch totals in addition to monthly teller cash audits. Ensure that vault cash is managed under dual control to include vault transactions, cash orders/shipments, audits, and the proper strapping and dating of currency denominations from teller to Federal Reserve. Show empathy and compassion toward customers when assisting with requests, complaints, research and follow-up on details to resolve matters to the customer's satisfaction. Ensure each teller balances daily, provide assistance to locate differences, ensure that all differences are properly initialed and, if required, report to manager immediately. Possess a constant awareness of lobby activity to efficiently and effectively service customers (i.e.) adjust time spent on new account transactions when additional customers are waiting. Knowledge of competing bank's products, promotions, and operations to effectively make recommendations to gain strength within that market. Ensure that dual control policies are known and followed by all staff members where ever dual control procedures are in place. Authority to open and close branch following proper security procedures Authorization to sign official checks and CD's, not to exceed $50,000 and to complete teller system overrides. Make outbound sales calls to current and prospective clients. Run a teller window as needed. Flexibility with work schedules to accommodate branch staffing requirements in order to service needs and create a work environment conducive to teamwork. Other duties as assigned EDUCATION and/or EXPERIENCE: High School diploma or General Education degree (GED); College degree preferred Minimum of two (2) years retail banking experience as a teller or customer contact/sales position. Minimum of one (1) year opening new accounts, sales and operations preferred. Previous supervisory and sales experience highly preferred OTHER SKILLS and ABILITIES: Ability to lead and motivate a team and constant involvement in the bank's referral program. Must have excellent judgment/decision making skills, time management and organizational skills Ability to present a professional image and maintain a high level of personality and confidentiality Must have strong communication skills in order to educate staff on changes in policy or new policies/procedures Strong knowledge of daily branch, vault and ATM operations. Expected to exercise sound judgment in resolving client and/or employee issues E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
    $50k yearly 22d ago
  • Part Time Associate Banker Indy Southwest (30 Hours)

    Jpmorganchase 4.8company rating

    Teller job in Avon, OH

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.
    $19k-40k yearly est. Auto-Apply 60d+ ago
  • Full-time Teller

    Firefighters Community Credit Union 3.2company rating

    Teller job in Cleveland, OH

    Job Description Firefighters Community Credit Union of Cleveland, OH is seeking a Full-Time Teller to join our St. Clair Branch team. Do you enjoy helping customers and are interested in building a rewarding career in the financial industry with an established credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on! Our Full-Time Tellers earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability. If this sounds like the financial industry service opportunity that you've been looking for, apply now! Responsibilities As a Full-Time Teller at our St. Clair branch located at 2300 St. Clair Avenue, Cleveland, OH, your day is spent helping our members in the branch with their basic financial needs. You thrive in a variable paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction. You'll assist members with: Basic banking needs including deposits, withdrawals, loan payments, and other cash transactions. Education on products and services that include online banking and various banking products. Uncovering needs and making referrals for financial products QUALIFICATIONS FOR A FULL-TIME TELLER 6 months or more of cash handling and customer service experience Proficiency with technology including computers, tablets, and general office equipment Cash handling abilities Fantastic customer service skills Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. WORK SCHEDULE This position typically works Monday through Friday with weekends off. Monday, Tuesday, Wednesday, and Friday shifts are 8:15am to 4:30pm and Thursday shifts are either 8:15am to 4:30pm or 10:00am to 6:15pm. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Full-Time Teller position, please apply at the link provided! Job Posted by ApplicantPro
    $26k-31k yearly est. 26d ago
  • Full-Time Floating Teller

    Northwest Bancorp, Inc. 4.8company rating

    Teller job in Vermilion, OH

    Northwest tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. The floating teller position also supports the operational needs of the bank by traveling to various locations and working a varied, flexible schedule. ESSENTIAL FUNCTIONS: * Have open availability to work a flexible schedule that varies weekly, sometimes daily, based on the needs of the Bank * Travel to Bank locations within a specified geographic region, potentially mid-shift with little notice * Must have access to reliable transportation to facilitate working in multiple locations * Reliable attendance is required * Achieve financial wellness activity goals, such as identifying referral opportunities * Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. * Actively engage with and greet customers and take ownership to resolve any customer issues or concerns * Balance teller drawer daily and participate in dual control balancing of vault, ATM, and any other device, as needed * Assigned an elevated drawer limit, check signing authority, supervisor authority in teller system, as needed * Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. * Exceptional delivery of our 5 Culture Promises * Complete educational training as assigned and self-educate using bank designed programs and applications * Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings * Knowledge and adherence to all security and dual control processes * Responsible to participate in branch opening and closing tasks as needed * Protect the bank from unnecessary risk by following compliance, risk, and operational procedures * Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed * Work evening hours and weekends as scheduled, assigned, or necessary KNOWLEDGE, SKILLS, AND ABILITIES: * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas * Knowledge of computers and the Teller System QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: * High School Diploma or equivalent preferred Work Experience: * Customer service experience preferred * Cash handling experience preferred * Banking and/or retail experience preferred Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $25k-28k yearly est. Auto-Apply 58d ago
  • Teller Vault, Mayfield Branch

    Cardinal Credit Union 3.6company rating

    Teller job in Mayfield Heights, OH

    Role: To direct and schedule resources needed to meet the paying and receiving needs of the Credit Union. Essential Functions & Responsibilities: 60% Receives and Processes member transactions. Monitors department activities for compliance with established policy and regulations. Takes action to resolve any out of compliance issues. Orders weekly cash requirement for the Credit Union. Manages vault cash. 30% Answers questions about products and services and refers problems that are beyond their authority to the Branch Manager. Identifies cross-sell opportunities and cross sell services to members through in-person transactional sessions, as well as by telephone and outbound calls. 10% Performs other job-related duties as assigned. Performance Measurements: 1. To provide informed, professional, prompt, courteous, friendly, accurate and timely service to all members. 2. To balance at least 90% of the time, being no more than $5.00 off and with total outages not to exceed $50.00 in a 3-month period. 3. To proactively promote a cross sales culture within the department, both by example and by training of employees to identify opportunities. 4. To troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner. 5. To keep management informed regarding key operating issues affecting the department. 6. To maintain a dependable record of attendance and timeliness. 7. To make at minimum your sales/ referrals goals per month. PM22 Requirements Knowledge, Skills and Abilities: Experience Six months to two years of similar or related experience. Education A high school education or GED. Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Other Skills TALKING Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. AVERAGE HEARING Able to hear average or normal conversations and receive ordinary information. FINGER DEXTERITY Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. REPETITIVE MOTION Movements frequently and regularly required using the wrists, hands, and/or fingers. AVERAGE VISUAL ABILITIES Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGTH Sedentary Work; sitting most of the time. Exerts up to 10 lbs of force occasionally. (Almost all office jobs.) REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. MATHEMATICS ABILITY Ability to perform basic math skills and to use decimals to compute ratios and percents, and to draw and interpret graphs. LANGUAGE ABILITY Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and use adjectives and adverbs. Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary.
    $23k-26k yearly est. 60d+ ago
  • Part Time Associate Banker Akron (30 Hours)

    Jpmorgan Chase 4.8company rating

    Teller job in Akron, OH

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. **Job Responsibilities** + Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. + Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. + Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. + Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. + Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. **Required Qualifications, Capabilities, and Skills** + Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. + Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. + Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. + Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. + Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. + Ability to quickly and accurately learn products, services, and procedures. + Client service experience or comparable experience. + High school diploma or GED equivalent. **Preferred Qualifications, Capabilities, and Skills** + Strong desire and ability to influence, educate, and connect customers to technology solutions. + Cash handling experience. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $19k-40k yearly est. 60d+ ago
  • Full-Time Floating Teller

    Northwest Bancorp, Inc. 4.8company rating

    Teller job in Lorain, OH

    Northwest tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. The floating teller position also supports the operational needs of the bank by traveling to various locations and working a varied, flexible schedule. ESSENTIAL FUNCTIONS: * Have open availability to work a flexible schedule that varies weekly, sometimes daily, based on the needs of the Bank * Travel to Bank locations within a specified geographic region, potentially mid-shift with little notice * Must have access to reliable transportation to facilitate working in multiple locations * Reliable attendance is required * Achieve financial wellness activity goals, such as identifying referral opportunities * Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services. * Actively engage with and greet customers and take ownership to resolve any customer issues or concerns * Balance teller drawer daily and participate in dual control balancing of vault, ATM, and any other device, as needed * Assigned an elevated drawer limit, check signing authority, supervisor authority in teller system, as needed * Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications. * Exceptional delivery of our 5 Culture Promises * Complete educational training as assigned and self-educate using bank designed programs and applications * Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings * Knowledge and adherence to all security and dual control processes * Responsible to participate in branch opening and closing tasks as needed * Protect the bank from unnecessary risk by following compliance, risk, and operational procedures * Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed * Work evening hours and weekends as scheduled, assigned, or necessary KNOWLEDGE, SKILLS, AND ABILITIES: * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas * Knowledge of computers and the Teller System QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: * High School Diploma or equivalent preferred Work Experience: * Customer service experience preferred * Cash handling experience preferred * Banking and/or retail experience preferred Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $25k-28k yearly est. Auto-Apply 58d ago
  • Part Time Associate Banker Cleveland East (30 Hours)

    Jpmorgan Chase 4.8company rating

    Teller job in Mentor-on-the-Lake, OH

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. **Job Responsibilities** + Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. + Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. + Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. + Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. + Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. **Required Qualifications, Capabilities, and Skills** + Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. + Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. + Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. + Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. + Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. + Ability to quickly and accurately learn products, services, and procedures. + Client service experience or comparable experience. + High school diploma or GED equivalent. **Preferred Qualifications, Capabilities, and Skills** + Strong desire and ability to influence, educate, and connect customers to technology solutions. + Cash handling experience. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $19k-41k yearly est. 60d+ ago

Learn more about teller jobs

How much does a teller earn in Lorain, OH?

The average teller in Lorain, OH earns between $27,000 and $40,000 annually. This compares to the national average teller range of $26,000 to $39,000.

Average teller salary in Lorain, OH

$33,000

What are the biggest employers of Tellers in Lorain, OH?

The biggest employers of Tellers in Lorain, OH are:
  1. The PNC Financial Services Group
  2. PNC
  3. Northwest Bank
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