Head Teller
Teller Job In Grasonville, MD
Job Description
Queenstown Bank is Celebrating 125 Years of Community Banking!
Come Join a Team that is Working Together to Enhance the Lives of our
Colleagues
,
Customers
and the
Community
Every Day!
This position is responsible for performing daily operations and supervision of the Tellers and Teller Line; managing the vault, ATM supply and monthly, nonscheduled audits of the other Tellers; processing a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments; preparing daily settlements of teller cash and transactions according to branch procedures; greeting customers, delivering prompt and efficient service and providing information about bank products and services; following all required security procedures and policies; promoting business for the Bank by referring customers to appropriate staff for new services.
Duties and Responsibilities:
Maintains an accurate record of the vault including counting, balancing, receiving, and dispensing of currency and coin to branch staff, preparing and processing incoming and outgoing cash shipments.
Maintains the ATM including settling, balancing, troubleshooting, and ensuring PCI compliance, adequate cash levels and uptime.
Balances and reconciles teller differences, item processing reports, and branch cash totals.
Cashes checks, savings withdrawals, U.S. Savings Bonds, accepts loan payments, utility payments, makes cash advances, handles change orders, issues Official checks.
Confirms all necessary documents are properly authorized, are in proper form and are within authorized limits.
Makes decisions when questionable items are presented for cashing.
Balances cash drawer daily and verifies cash being returned to the vault.
Handles account servicing requests including stop payment requests, wire transfers, foreign currency orders, foreign check collection, cash advances, dormant account reactivation, address changes, travel notifications, research, and ATM/Debit card orders.
Provides effective customer service by answering customer questions and troubleshooting issues with ATM/Debit cards, online banking and other account related issues.
Participates in the branch opening and closing procedures and adheres to established security practices to ensure safety of the branch, staff and customers.
Recognizes opportunities to cross-sell the Bank’s other products and services, refers customers to appropriate staff as needed.
Complies with and works towards branch goals to achieve or exceed branch growth potential.
Leads and supervises Tellers and Teller Line operations
Adheres to Bank policies and procedures required by federal and state statutes, laws and regulatory rules.
Adheres to Company’s Safety and Security Policies and Procedures
Adheres to Company’s behavioral standards and Core Values, which are Trust, Customer Commitment, Teamwork, Excellence and Performance
Performs other duties as assigned by management.
Qualifications (Knowledge, Skills, Abilities, Education and Experience):
High school diploma or GED
Minimum 1 year of Teller experience required.
Strong leadership and supervisory skills.
Willingness to learn, understand and demonstrate branch operation activities, terminology, products and services.
Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
Strong computer skills to include database and Microsoft Office.
Ability to work independently and as a team member.
Detail oriented.
Ability to apply good judgement to carry out instructions, interpret documents, understand procedures, write reports and correspondence.
Basic math skills to include the ability to calculate interest and balance accounts.
Ability to count currency, coin, and negotiable instruments in a timely manner.
Excellent communication skills.
Good organizational and time management skills
Physical Demands and Work Environment:
Mobility sufficient to perform activities required of position, including travel to branch locations
Manual dexterity for the functional operation of office equipment, such as computers, calculators, etc.
Ability to actively engage in necessary communications with internal and external customers.
Company Benefit Offerings for eligible employees:
Medical, Dental and Vision insurance offered 1st of the month following 30 days of employment
Paid Time Off (PTO) starts at 3 weeks per calendar year (prorated for new hires based on start date)
12 Paid Holidays (including Birthday)
401K retirement plan with up to a 4% Company match and immediate vesting
Tuition Reimbursement
Employer paid life insurance
Employer paid disability insurance
Voluntary life and disability insurance
Employee Assistance Program
Employee Discounts and Perks
Compensation:
The posted pay range for this position reflects a good faith estimate.
Actual compensation offered may vary based on factors such as relevant experience, skills, internal equity, tenure, performance and location.
Queenstown Bank is an Affirmative Action / Equal Opportunity Employer. Queenstown Bank is an E-Verify participant.
Lead (Head) Teller - PJM Branch
Teller Job In Baltimore, MD
Job Description
PJM Branch
312 N. Martin Luther King Boulevard Baltimore, MD
***Saturdays Included***
With minimal supervision, manages the teller line. A service professional with a passion to exceed the expectations for every member, every time. Guide and advises tellers in the efficient and accurate handing of member needs. Strong member service skills when solving problems, resolving teller issues and helping with complex work-related matters.
Proficient in all teller transactions using a computer and when needed perform teller duties including ATM settlement process. Ensure a high level of accuracy in all teller transactions including watchfulness for counterfeit monetary instruments. Functional knowledge of the platform side. Coaches and trains employees on the teller line to optimum performance. Manages branch in absence of Branch management.
Education
High School Diploma Required
General Education Degree (GED) in lieu of High School Diploma Required
Associates Degree Preferred
Experience
36 Months Teller Experience Required
36 Months Sales/Customer Service Experience Required
Additional Experience Information
Proficient in ATM, TCD and Branch Settlements. Proficient in problem resolution; teller differences, member inquiries and departmental inquiries.
Certification and Licensures
Leadership Development Program - 1st Year Required
Successfully complete MSR Training Curriculum Required
MECU conducts credit, bond and background checks.
MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Teller II
Teller Job In Maryland
Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams-and it all starts with our employees.
Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team!
Summary of Primary Functions
Under supervision will be responsible for the promotion of credit union products and services to members either on the telephone or in person. Provides counsel to new and existing members in regards to the various credit union services with an emphasis on all current promotions. Performs assigned member transactions as required. Depending on location and branch volume, may be required to support other departments as needed up to 75% of the time, including but not limited to inbound and outbound member service phone calls.
Requirements
High school graduate or equivalent. This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. The Teller I/II will be responsible for performing assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, receiving and disbursing funds in accordance with all credit union policies and procedures, processing mail transactions, and processing authorized account changes.
Successful candidates will have a successful record of accomplishment of working within established guidelines, managing multiple tasks, and consistently attending to defined priorities within each business day.
NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching.
Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:
Teller II - $19.35/hr to $27.09/hr
Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
NGFCU is an Equal Opportunity Employer
General Labor and Customer Service
Teller Job In Maryland
Looking for the Ultimate Job? Join the Team at 1-800-GOT-JUNK?! At 1-800-GOT-JUNK?, we believe in the power of people. This summer, don't just work-join a team that values growth, fitness, and fun! If you're looking to earn great money, learn new skills, and enjoy a flexible schedule, this could be the perfect gig for you.
Why You'll Love Working Here:
Awesome Pay: Earn up to $20-$28 AVG/hr, including tips and bonuses (AVERAGE)
Flexible Scheduling: Whether you want part-time (as little as 2 days a week) or full-time (4-day work weeks with 3 days off),
Work with a Fun Crew: Our team is energetic, motivated, and dedicated to delivering excellent customer experiences. We work hard, have fun, and stay fit!
Immediate Hiring: Positions are open now, and we offer permanent spots for the right people!
What You'll Be Doing:
Truck Team Member: Sales, customer service, and physical labor all rolled into one. You'll start your shift at our Baltimore office, join your team, and head out in our iconic blue trucks to tackle a variety of tasks.
Stay Active: You'll be removing unwanted items from homes, staying in shape while you work.
Make a Difference: Help us recycle, donate, and dispose of items responsibly. You'll play a role in keeping our community clean and eco-friendly.
Sales & Customer Service: You'll engage with customers, upsell services, and contribute to team sales goals.
What We're Looking For:
21+ years old (insurance requirement)
A valid driver's license with a good driving record (for drivers)
A positive attitude and excellent communication skills
Able to lift 50lbs+ repeatedly
Previous experience in customer service, sales, or physical labor is a bonus!
Why Apply Now?
Quick Hiring Process: We'll reach out to qualified applicants within 2 business days, and job offers are made within 24 hours of the interview.
Immediate Start: Get working and earning fast!
Ready to have the best job in the city? Apply today!
Teller Part Time
Teller Job In Maryland
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our .
Teller - Silver Hill
Teller Job In Maryland
**Why Wells Fargo:** **About this role:** Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
**In this role you will:**
* Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
* Complete operational activities while minimizing risks under established policies
* Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
* Receive direction from managers and exercises judgment within defined policies and procedures
* Escalate questions and issues to more experienced roles
* Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
* Identify information and services to meet customers financial needs
**Required Qualifications:**
* 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
* Customer service focus with experience handling complex transactions across multiple systems
* Ability to educate and connect customers to technology and share the value of mobile banking options
* Ability to interact with integrity and professionalism with customers and team members
* Experience working with others on a team to meet customer needs
* Cash handling experience
* Ability to follow policies, procedures, and regulations
* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
* Well-organized, independent and able to prioritize in a fast-paced environment
* Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
* Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
* Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
**Job Expectations:**
* Ability to work a schedule that may include most Saturdays
* This position is not eligible for Visa sponsorship
**Posting Location:**
SILVER HILL - 5801 Silver Hill Rd, District Heights MD 20747
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$20.00 - $25.14**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
**Posting End Date:**
27 Dec 2024****Job posting may come down early due to volume of applicants.***
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Part Time Teller Charlotte Hall
Teller Job In Maryland
location Charlotte Hall, Maryland, United States of America category Branch Banking Part time Job ID: R174976 Posted: Oct 2nd 2024 * Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC'S BRANCH GOALS At PNC, our Branch Banking employees strive to provide a personalized customer experience through our branches with a committment to offering the right mix of products and services to meet customers' financial needs and goals. KNOWLEDGE-FUELED TEAM BUILDING TEAMS' FUTURE Career-development opportunities include robust networking and mentoring programs, employee-led affinity groups, a world-class learning experience platform, dedicated career advisors and more. Location Pittsburgh, Pennsylvania, United States of America Category Branch Banking Location Pittsburgh, Pennsylvania, United States of America Category Branch Banking Location Crisfield, Maryland, United States of America Category Branch Banking Location Princess Anne, Maryland, United States of America Category Branch Banking Location Salisbury, Maryland, United States of America Category Branch Banking Location Oxon Hill, Maryland, United States of America Category Branch Banking Location Millsboro Mills, Delaware, United States of America Category Branch Banking Location New Market, Maryland, United States of America Category Branch Banking Location Frederick, Maryland, United States of America Category Branch Banking Location Pittsburgh, Pennsylvania, United States of America Category Wealth & Asset Management Location Pittsburgh, Pennsylvania, United States of America Category Branch Banking Location Lancaster, Pennsylvania, United States of America Category Sales Location Pittsburgh, Pennsylvania, United States of America Category Students & Graduates PNC complies with all U.S. Federal and State employment posting requirements.
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Teller I - Peabody, MA (Cross St)
Teller Job In Baltimore, MD
TD Bank Location: Baltimore, Maryland Type: Full-Time, Non-Remote Posted on: October 12, 2024 Work Location: United States of America Hours: 40 Pay Details: $20.50 - $25.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
Depth & Scope:
• Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
• Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
• Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
• Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
• Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
• Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
• Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
• Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
• Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
• Verifies customers' identities by following customer authentication policies & procedures
• Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
• Adheres to safe deposit box procedures/operations and guidelines
• Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
• Accountable for ensuring confidential customer information is securely stored throughout the day
• Understands the importance of and follows dual control
• Follows all security and audit measures to minimize potential loss
• Utilizes bank tools and processes to detect, address and prevent fraud
• Expected to complete all required in-classroom training and on-line training by established due dates
Education & Experience:
• High school diploma or GED
• 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
• Ability to work during operating hours to include weekends, evenings, holidays as scheduled
• Demonstrated Customer Service skills preferred
• Strong organizational skills
• Detail-oriented
• Ability to function in a fast-paced and changing environment
• Excellent communication skills with ability to be concise, clear and consistent
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Frequent
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Applying common sense to deal with problems involving standardized situations - Continuous
• Reading, writing and comprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and
Part Time Teller (25 hours/wk) - Waugh Chapel Branch, Gambrills MD
Teller Job In Maryland
Part Time Teller (25 hours/wk) - Waugh Chapel Branch, Gambrills MD page is loaded **Part Time Teller (25 hours/wk) - Waugh Chapel Branch, Gambrills MD** **Part Time Teller (25 hours/wk) - Waugh Chapel Branch, Gambrills MD** remote type Onsite Position locations Gambrills, MD time type Part time posted on Posted 30+ Days Ago job requisition id R68781 **Overview:**
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
**Primary Responsibilities:**
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
**Scope of Responsibilities:**
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
**Managerial/Supervisory Responsibilities:**
Not Applicable
**Education and Experience Required:**
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
**Education and Experience Preferred:**
Bilingual based on branch needs
**Physical Requirements:**
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19.00 - $28.34 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.****Location****
Gambrills, Maryland, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people's lives and uplift the diverse communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank's traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities-combining the capabilities of a large bank with the care of a locally focused institution.
Teller
Teller Job In Aberdeen Proving Ground, MD
The primary purpose of a Teller is to control and account for all funds received and deposited daily as part of commissary store operations in a Defense Commissary Agency (DeCA) facility. Read the entire announcement before starting the application process.
Learn more about this agency
Help
Overview
* Accepting applications
* Open & closing dates
11/27/2024 to 12/09/2024
* Salary
$19.33 - $25.13 per hour
NTE 64 hours biweekly
* Pay scale & grade
GS 4
* Help
Location
1 vacancy in the following location:
* Aberdeen Proving Ground, MD
* Remote job
No
* Telework eligible
No
* Travel Required
Not required
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Part-time - Schedule varies and includes days, nights, weekends, and holidays.
* Service
Competitive
* Promotion potential
None
* Job family (Series)
* 0530 Cash Processing
* Supervisory status
No
* Security clearance
Not Required
* Drug test
No
* Position sensitivity and risk
Non-sensitive (NS)/Low Risk
* Trust determination process
* Suitability/Fitness
* Financial disclosure
No
* Bargaining unit status
Yes
* Announcement number
DECA-25-12626679-DH
* Control number
821377300
Help
This job is open to
* The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
* Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
* Land and base management
Certain current or former term or temporary federal employees of a land or base management agency.
Clarification from the agency
This is a direct hire authority announcement. All qualified applicants are considered and Veterans' preference does not apply. Additional vacancies may be filled from this announcement.
Help This job is also open in another announcement to:
* Internal to an agency
* Career transition (CTAP, ICTAP, RPL)
* Veterans
* Military spouses
Help This job is also open in another announcement to:
* Internal to an agency
* Career transition (CTAP, ICTAP, RPL)
* Veterans
* Military spouses
Help
Duties
* Counts change fund, sets up cash drawers, and verifies the accuracy of each drawer.
* Turns on the master cash control processor and sets up the office terminal(s) for the day's business. Issues change to cashiers.
* Operates cash register, as needed.
* Periodically checks cash register drawers to prevent extensive fund accumulation.
* Bags and seals cash and checks, makes up change list for secure pick up and deposit.
* Verifies cashier records against total of change funds and sales records.
In accordance with Department of Defense (DoD) Instruction 1300.26, "Operation of the DoD Financial Management Certification Program," this Position requires a Level _ 1_ Certification under the DoD Financial Management (FM) Certification Program as a condition of employment. If he or she is not already certified at this level, the incumbent of this Position must obtain this certification within two (2) years of entry of entry into this FM position. Once certified, the incumbent must meet the continuing education training requirement as outlined in DoDI 1300.26.
Read the entire announcement before starting the application process.
Help
Requirements
Conditions of Employment
* • Meet the physical requirements identified in the Qualifications section.
* • Must be a U.S. citizen or U.S. national. If selected, proof of citizenship is required.
* • Must meet the minimum age requirement. See the Additional Information section.
* • Male applicants born after December 31, 1959, must be registered with the Selective Service or exempt from registration.
* • A background investigation is required for all new hires. Appointment is subject to favorable adjudication and/or fingerprint check.
* • Appointment is subject to successful E-Verify check. Federal law requires identity and employment authorization verification of all new hires in the U.S. Learn more at **************************
* • Must be able to obtain and maintain the security clearance required by the position.
* • Direct deposit of pay is required.
* • May be subject to a probationary/trial period.
Qualifications
Applicants must meet qualifications and requirements by the announcement closing date.
The Office of Personnel Management (OPM) defines the qualifications for this position under the Group Coverage Qualification Standards for Clerical and Administrative Positions. To qualify, your application package must show that you possess one of the following:
(1) One (1) year of general experience, which is progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position, such as progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position.,
OR
(2) Two (2) full years of education above high school at an accredited business, secretarial, technical school, junior college, college or university, OR
(3) A combination of experience and education that equals 100% of the qualification requirements. To compute the percentage of experience and education you have that meets the qualification requirements, divide your total months of experience by 12. Then divide your semester hours by 60. The sum of the two percentages must equal 100%.
Examples of qualifying experience include:
* General experience is progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Physical requirements: (1) The work is primarily sedentary but does include some standing, walking, and occasional bending. May be required to lift and/or carry money boxes or bags. You will attest to your ability to perform these physical requirements in the Questionnaire.
As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics).
* Cash Processing
* Communication
* Computer Operations
* Minimum Qualifications GS-04
Overtime: Occasional
Fair Labor Standards Act (FLSA): Nonexempt
Bargaining Unit Status: Varies by location
Obligated Position: No
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Work environment: Work is performed in an office environment involving everyday risks or discomforts. Normal safety precautions are exercised.
Recruitment/Relocation Incentives Offered: No
Telework eligible: No
Remote work eligible: No
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts and/or other documentation to support your educational claims.
Transcripts. REQUIRED when using education to meet qualifications or when education is required.
Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.
Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.
Additional information
Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service
* Positions will be filled under the DoD Direct Hire Authority (DHA) for Domestic Defense Industrial Base (DIB) Facilities and the Major Range and Test Facilities Base (MRTFB).
* The salary range at the beginning of this announcement reflects Step 1 of the listed location with the lowest salary to the Step 5 of the listed location with the highest salary. Refer to the Appropriated Fund Schedules page to find the salary for a specific location.
* Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay.
* The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
* Applicants with financial difficulty are not automatically removed from consideration.
* Selectees are required to complete an online onboarding process.
* Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.
The following may result in a rating of ineligible. Ineligible applicants receive no consideration.
* Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) is incomplete.
* Submitting encrypted documents or uploading Adobe portfolio documents.
* Submitting any document that contains a photo or image of you.
* Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
* Overstating your qualifications and/or experience in your application materials or questionnaire responses.
* Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.
Read more
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
HR reviews your documents to determine if you are qualified and meet requirements and competencies. Your questionnaire score is a preliminary measure of how well your background matches the competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration.
HR refers qualified applicants to the hiring manager for selection consideration. Selections are subject to restrictions of the DoD referral system for displaced employees.
Interagency Career Transition Assistance Program(ICTAP): This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. See the Required Documents section of this announcement for more information.
Appointment of Military Spouses (5 CFR 315.612) (NonComp Mil Sp): To receive this preference, you must choose to apply using the " Appointment of Military Spouses (5 CFR 315.612) (NonComp Mil Sp)" eligibility. If you are claiming Military Spouse eligibility and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager. Information and required documentation for claiming Military Spouse eligibility may be found at the General Applicant Information and Definitions link below.
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Resume. Learn more about creating a suitable resume by watching this video or reading What to include. Using the USAJOBS Resume Builder will help you submit a complete resume. Applying for a Federal job requires more information than applying for a job in the private sector. Therefore, a resume is typically longer than two (2) pages and usually does not need to be more than five (5) pages.
At a minimum, your resume MUST contain:
* Your name, address, phone, email address.
* Job Title. Series and grade (Federal Positions only).
* For each position held including employment beginning and ending dates (Month/Year).
* Your resume should reflect a description of duties performed and that you are either Part-Time with the number of hours per week listed, Full Time or 40 hours per week as your work schedule.
If selected, you must provide official transcripts before receiving a firm job offer. A photocopy of your degree/diploma is not acceptable.
Questionnaire. Preview at *********************************************************
SF 50 Notification of Personnel Action. Current and former federal employees submit a copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied. To obtain a copy of your SF 50, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives.
ICTAP eligibility.Submit (1) a copy of your agency specific ICTAP eligibility notice or a copy of your separation personnel action form and (2) a copy of your most recent performance appraisal and (3) a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location. Separation personnel actions do not include a certificate/notice of expected separation.
Military Spouse PreferenceSubmit (1) Marriage certificate and (2) a copy of your spouse's active Military Orders and (3) DD-214 - Certificate of Release or Discharge from Active Duty (if Applicable) and (4) DD1300 - Report of Casualty (If applicable).
Future military retirees and/or Future military separatees: must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 [if available]. If DD214 not available, submit a certification document* or a copy of your retirement letter.
* A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service.
* How to Apply
Your complete application package must be received by 11:59 PM ET on 12/09/2024.
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.
You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.
Agency contact information
DeCA DE East Servicing Team
Phone ************ Fax ************ Email ***************************
Address Defense Commissary Agency East
1300 E Avenue
Fort Gregg-Adams, VA 22380
US
Learn more about this agency
Next steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not). If you are referred but not selected, you can expect to receive a final notice after the hiring manager makes a selection.
The hiring manager may choose to condu
Teller
Teller Job In Beltsville, MD
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Beltsville, MD at the Beltsville retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $39,520.00 - $52,800.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 10/15/2024, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
*For more information, please click on the following links:
Time Away from Work
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller - Germantown
Teller Job In Germantown, MD
Req #1053 **Job Description** Posted Sunday, April 28, 2024 at 9:00 PM *At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.* This is a full time position which requires working every other Saturday. **Branch Hours:** Monday - Thursday: 9AM - 5PM Friday: 9AM - 6PM Saturday: 9AM - 1PM Sunday: Closed **NATURE AND SCOPE:** Performs transactional duties to serve members by receiving or paying out funds with high accuracy. Provides cash receipt and payment services in accordance with credit union policies and procedures. Presents and explains a basic number of credit union products and services to members. Represents the credit union in a positive and professional manner. **REQUIREMENTS:** 1. High School diploma or equivalent. 2. Previous work experience with cash handling or customer service preferred. 3. Must possess excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently and within deadlines. 4. Must have experience or be able to gain proficiency in all programs and systems used for this job. 5. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related State and federal laws and regulations. 6. Must be able to stand for long periods of time. **PRINCIPAL ACCOUNTABILITIES:** 1. Provides friendly, courteous, and expedient teller and other related services to members resulting in a balanced cash drawer daily. 2. Cross-sells other member services. 3. Processes mail deposits and withdrawals. 4. May assist in balancing the ATM (if not performed by an outside source). 5. May train to perform open/closing duties (with manager on site). 6. May train to verify checks for other tellers. 7. May train to perform overrides. 8. May be cross trained to help in other positions within the branch. 9. May be required to attend training at headquarters or an off-site location. 10. Performs other duties as assigned. **EO/AA Employer; including veterans and individuals with disabilities.** **Job Details**
Pay Type Hourly Education Level High School Scan this QR code and apply! N96W17480 County Line Rd, Germantown, WI 53022, USA For more information, refer to .
Customer Service ( Remote work , No Vaccination Required)
Teller Job In Maryland
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Requirements
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Teller I
Teller Job In Baltimore, MD
**Job Details** Entry East Baltimore Branch - Baltimore, MD Full Time High School $17.00 - $18.00 Hourly None Day Banking **Job Posting Date(s)** 10/01/2024 **Description** Other financial institutions offer jobs. At Johns Hopkins Federal Credit Union, we offer careers! JHFCU is currently seeking a full-time **TELLER** for our branch located in East Baltimore. Our Tellers excel at building strong relationships with our members by guiding them toward solutions that meet their unique financial needs. JHFCU financial professionals are not only responsible for performing cash-handling transactions fluently and with outstanding accuracy, but they also educate our members about JHFCU products and services that meet their every financial need.
**Essential Duties Include:**
* Uphold Credit Union's SERVICE culture: Support, Educate, Respect, Value, Innovate, Communicate, Empower.
* Demonstrate commitment to equity and inclusion within the workforce and membership.
* Handle member transactions and inquiries promptly and efficiently.
* Utilize product knowledge to cross-sell and resolve issues, ensuring member satisfaction.
* Maintain effective communication and collaboration with colleagues and management.
* Ensure timely follow-up and accurate document processing, keeping supervisors informed.
* Maintain availability for calls and assist other departments as needed.
* Uphold workspace standards for cleanliness and security.
Our highly motivated staff of branch professionals have gone on to advance their JHFCU careers to new heights in Branch Operations, Lending, Finance, Information Technology, Accounting and so much more!
In addition to advancement opportunities, the benefits of working at JHFCU include a Mon - Fri work schedule, no late evenings, off all major holidays, Birthdays off with pay, over $5,000 in annual tuition assistance, affordable health insurance, 401k with match and so much more.
Johns Hopkins Federal Credit Union careers are perfect opportunities for locals, as well as family members of post residents and other transplants new to Baltimore and the Hopkins community.
**Qualifications**
**Education/certification and experience:**
Possessing a "can-do" attitude, along with excellent verbal communication skills, and the ability to perform multiple tasks with professionalism and tact are qualities that translate to success. Qualified candidates will have a high school diploma or general education degree (GED) and a minimum six (6) months teller or one (1) year cash handling experience is required and/or equivalent combination of education and experience. Being Bi-lingual in Spanish is a plus.
**Compensation: $17 per hour**
******Candidates must be able to meet JHFCU's credit guidelines successfully.******
*Johns Hopkins Federal Credit Union (JHFCU) is proud to be an equal opportunity employer and makes employment decisions based on merit. JHFCU celebrates people from all walks of life and prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided based on qualifications, merit, and business needs.*
***Johns Hopkins Federal Credit Union (JHFCU) is a federally chartered credit union completely independent from Johns Hopkins University, Johns Hopkins Health Systems, and any of the Johns Hopkins schools, hospitals, or programs. JHFCU holds a license to use the “Johns Hopkins” registered mark. JHFCU serves the employees, students, retirees and Alumni Association members of the Johns Hopkins University, employees and retirees of the Johns Hopkins Health System and its hospitals, and employees and retirees of other select entities. JHFCU is wholly owned by its members. Neither Johns Hopkins University nor Johns Hopkins Health Systems select, endorse, or are responsible for the goods and services offered by JHFCU.***
Teller I/II (Full Time) - Headquarters Branch (300MSA1/300MSA2)
Teller Job In Baltimore, MD
**Department:** 112,BRANCH ADMINISTRATION **Location:** Baltimore, MD **BRANCH LOCATION** **Headquarters Branch** One South Street Baltimore, MD 21202 *****Saturday hours required***** MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.
MECU's success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
**WE NEVER COMPROMISE THE MEMBER EXPERIENCE** - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.
**POSITION SUMMARY**
**TELLER I**
Under general supervision, perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer. A service professional with a passion to exceed the expectations for each member served when meeting the established transactional goals.
Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day's cash drawer according to the Teller Accuracy Guidelines. Refer members to Member Service Representative to obtain products information and/or services that best meet their financial needs. Watchfulness for all counterfeit monetary instruments.
**TELLER II**
Under general supervision, efficiently perform limited and routine transactional duties to serve member using a computer while meeting the established transactional goals. A professional with a passion to exceed expectations of each member served. Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day's operation according to the Teller Accuracy Guidelines.
Refers members to Member Service Representatives to obtain product information and /or services that best meet their financial needs. Serves as a mentor (teller trainer) for newly hired Teller I incumbents and knowledge of basic new member account opening processes. Understand and ability to explain ATM operations and online banking features. Remains watchful to protect against fraud and counterfeit monetary instruments.
**NECESSARY SKILLS**
Quality of Work
Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high quality work and encourages others to have similar standards.
Cash Handling
Routinely handles large amounts of cash. Pays attention to detail. Counts cash, replenishes cash and balances transaction.
Quantity of Work
Produces an amount of work that meets or exceeds job expectations. Makes sure that quality does not suffer as the quantity of work increases. Works effectively with peers and carries own share of team workload.
Referrals
Able to recognize and act on referral opportunities in order to build member relationships. Asks questions to confirm referral opportunities, makes benefit statements about appropriate product categories and emphasizes the benefits of talking to a specialist. Meets required referral goals.
**EDUCATION**
* High School Diploma (general studies) - Required
* General Education Degree (GED) - In Lieu of H.S. Diploma
**EXPERIENCE**
* Teller I - Six (6) months Cash Handling/Sales/Customer Service/Teller Experience - Required
* Teller II - Twelve (12) months Cash Handling/Sales/Customer Service/Teller Experience - Required
**QUALIFICATIONS AND/OR ADDITIONAL FUNCTIONS**
* Adherence to BSA, Privacy Act & Elder Abuse reporting is a REQUIREMENT.
* Proficient written and oral communication skills.
* Ability to Learn and Apply Procedures.
**ADDITIONAL REQUIREMENTS**
There may be circumstances related to MECU business operations that may periodically require you to report to a different branch/work location.
As a Teller, you also must be willing to provide service to members through multiple channels to include our branches and ITM (Interactive Teller Machines) terminals.
**COMPENSATION**
Salary Range per hour, depending on experience and qualifications
* Teller I: $15.00 - $19.92
* Teller II: $15.43 - $21.59
**BENEFITS at MECU CREDIT UNION:**
At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:
* • Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
* • 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
* • Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
* • Tuition Assistance: Continue your education and professional development with our tuition assistance program.
* • Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
* • Parking Discounts: Enjoy discounted parking to make commuting easier.
* • Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
* • Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.
Join MECU and enjoy benefits that truly support you and your family.
**PHYSICAL DEMANDS**
While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
***MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.***
***MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.***
Full-Time Teller
Teller Job In Germantown, MD
**Job purpose for Full-Time Teller position:** This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.
**Duties and responsibilities for Full-Time Teller position:**
* Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
* Support the sales process by identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services.
* Maintain knowledge of WSB's core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
* Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB's Mission.
* Answer customer questions and resolve related account issues, including phone and in-person.
* Keep abreast of industry trends, standards, and external factors that may affect the bank.
* Recommend reasonable changes to policies, procedures, and products.
* Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.
* Other duties as assigned.
**Qualifications for Full-Time Teller position:**
**Experience**
* Required - 6 months of cash handling and/or customer service experience
* Preferred - 2-4 years cash handling and/or customer service experience
**Education**
* Required - High School diploma or general education degree (GED)
* **Additional education and/or experience:** Co-op participation; and previous cash handling and/or retail experience
**Benefits for Full-Time Teller position:**
* Outstanding Medical, Dental, and Vision Insurance
* 401(k) matching
* Employee Stock Ownership Plan
* Paid Time off
* Paid Holidays
* Flexible Spending Account
* And so much more!
*Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.*
**Qualifications**
**Skills**
**Behaviors**
**:** **Motivations**
**:** **Education**
**Experience**
**Licenses & Certifications**
Cash Management Services Pack Out Teller
Teller Job In Baltimore, MD
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Shift(s): 10am to 6:30pm or 11am to 7pm (Mon - Fri)
Job Overview: As Cash Management Services Packout Teller, you work with your team to ensure the safe and secure preparation and processing of cash and coin orders and assist with Inventory Management duties for our Loomis customers.
Key Responsibilities:
Prepare various currency and/or coin change orders by denomination for each customer assigned. Change orders can range anywhere from a pound to about 50 pounds of weight.
Prepare Federal Reserve Bank shipments and receive FRB Deposits as requested by customers and as assigned by management. Bags can weight anywhere from a pound to about 45 pounds of weight.
Add/Merge and Subtract/Pull from physical customer inventory funds. Count, accurately and efficiently, those inventories and report totals to management or Inventory Balancing teammate.
Maintain First In, First Out (FIFO) in all customer inventories.
Maintain physical counts, logs, FIFO, and adherence to Policy and Procedure for our Emergency Cash inventories. Prepare Emergency Cash (E-Cash) requests for our Cash In Transit (CIT) team. Provide accurate and efficient counts of all E-Cash inventories.
Follow specific process to prepare contaminated deposits to ship to the Federal Reserve Bank and directed by management.
Other duties as assigned by management.
Primary Requirements:
High school diploma or equivalent.
Previous cash handling experience is preferred.
Strong numerical aptitude and accuracy in processing financial transactions.
Individual Skills & Competencies:
Ability to read, count, add, subtract, write, and record numbers.
Ability to perform simple computer data entry.
Ability to use calculator by touch.
Attention to detail and strong organizational skills.
Problem-solving skills and ability to handle challenging situations.
Demonstrate Professional and respectful behavior.
Flexibility to adapt to changing priorities and customer needs.
Strong ethics and a commitment to maintaining confidentiality.
Essential Functions & Working Conditions:
Full-time schedule consists of 40 hours per week performed in 8 hour or split shifts.
Work is performed in a room or work area within a vault with little or no exposure to outside light.
Work is performed standing for the entire shift and constantly lifting or pushing bags with average weights listed above.
As part of the qualification process for the Cash Management Services Bulk Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift:
- 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
- 2lbs vertical lift from 7 inches to 54 inches from the floor (17X)
Lift-Carry:
- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
- Horizontally transfer 90lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Hourly
Job Function Cash Management Service Teller
Pay Type Hourly
Hiring Rate $18.50
Teller-Bilingual (Spanish)
Teller Job In Silver Spring, MD
About Us:
SkyPoint Federal Credit Union is a community-based financial institution, located in Montgomery County, Maryland, SkyPoint serves our members in the greater Washington D.C. metro region with a wide array of financial services, supported by technology, and offers great value, affordable fees, and rates through our member-owned structure.
The only designated Community Development Financial Institution (CDFI) credit union in Montgomery County, SkyPoint helps our members and the community gain access to the financial services needed to prosper. Through our inclusive, expert, and compassionate team, we focus on removing banking complexities, and building empowering relationships with our members to help them achieve their financial goals with simple and accessible banking solutions.
Role Overview:
Provides a variety of teller activities such as processing of transactions. Responsible for providing excellent member service, referring Credit Union's products and services, balancing each day's transactions and verifying cash totals. Responds to questions and/or provides information upon request from members. Processes requests/transactions, as appropriate. Assists members and potential members in understanding and utilizing the Credit Union's products and services.
Responsibilities:
Provides excellent member service to current and potential members
Processed all transactions efficiently and accurately (cash, checks and all other negotiable instruments)
Assists members with account questions
Process name and address changes, check orders, statement print outs, direct deposit requests and other basic member service requests
Ensures all information given and/or transactions processed follow Credit Union or regulatory policy/procedure
Performs daily settlement and assists in branch balancing
Balances/settles ATM, TCR and coin vault
Refers and cross sells products/services that meet members needs
Utilized tact and experience based knowledge to resolve member issues
Maintains positive member relations
Orders branch supplies, stocks/replaces forms, brochures, etc as directed
Qualifications:
Ability to work independently and in a team environment
Working knowledge of savings and checking products, accounts and services
Effective skill performing mathematical calculations and working accurately with numbers
Active listening skills to accurately respond to inquiries and account requests
Effective verbal and written communication skills
Organizational, planning and time management skills
Effective research, analytical, and problem solving skills
Skill in building effective relationships through rapport, trust, diplomacy and tact
Effective in exercising initiative and using good judgment to make sound decisions
Maintaining composure in a high production and changing environment
Ability to navigate multiple screens and PC applications and adapting to new technologies/software
Desired Qualifications:
Customer service experience
Cash Handling
Experience in member/customer service preferably in a call center, retail banking or financial institution
Experience in working in a credit union/bank environment
Hours:
SkyPoint FCU is open M-F 9am-5pm
Working Hours: Monday-Friday 8:45am-5:15pm
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
Benefits:
Holidays:
Eleven (11) paid per year
Leave:
You will earn Paid Time Off and Personal, Sick and disability leave. Annual leave is accrued at 4.6 hours per pay period (15 days per year). Two personal days are earned per year. Sick leave is accrued at 4.62 hours per pay period with a maximum accrual per year of 120 hours.
Insurances:
Employees are offered medical, prescription, dental, vision and disability insurance. The credit union pays a portion of the monthly premium, and the employee pays a portion. Available providers and costs will be discussed during orientation. All insurance except disability is effective the first of the month following date of hire.
Life Insurance:
All full-time employees are required to have Group Term Life (GTL) insurance equal to 1x's their basic annual earnings, up to $200,000. Active employees over age 65, their coverage is reduced to 65% of the pre-65 face value. This policy is County paid 80%, and employee paid 20%. Additional coverage can be purchased. Information will be available during orientation.
401(a)/Deferred Compensation:
You will be eligible to participate in the SkyPoint FCU Retirement 401A plan after 6 months of employment. Information about retirement options will be presented during orientation.
Teller-Bilingual (Spanish)
Teller Job In Silver Spring, MD
Retail Operations - Silver Spring, Maryland SkyPoint Federal Credit Union is a community-based financial institution, located in Montgomery County, Maryland, SkyPoint serves our members in the greater Washington D.C. metro region with a wide array of financial services, supported by technology, and offers great value, affordable fees, and rates through our member-owned structure.
The only designated Community Development Financial Institution (CDFI) credit union in Montgomery County, SkyPoint helps our members and the community gain access to the financial services needed to prosper. Through our inclusive, expert, and compassionate team, we focus on removing banking complexities, and building empowering relationships with our members to help them achieve their financial goals with simple and accessible banking solutions.
Role Overview:
Provides a variety of teller activities such as processing of transactions. Responsible for providing excellent member service, referring Credit Union's products and services, balancing each day's transactions and verifying cash totals. Responds to questions and/or provides information upon request from members. Processes requests/transactions, as appropriate. Assists members and potential members in understanding and utilizing the Credit Union's products and services.
Responsibilities:
* Provides excellent member service to current and potential members
* Processed all transactions efficiently and accurately (cash, checks and all other negotiable instruments)
* Assists members with account questions
* Process name and address changes, check orders, statement print outs, direct deposit requests and other basic member service requests
* Ensures all information given and/or transactions processed follow Credit Union or regulatory policy/procedure
* Performs daily settlement and assists in branch balancing
* Balances/settles ATM, TCR and coin vault
* Refers and cross sells products/services that meet members needs
* Utilized tact and experience based knowledge to resolve member issues
* Maintains positive member relations
* Orders branch supplies, stocks/replaces forms, brochures, etc as directed
Qualifications:
* Ability to work independently and in a team environment
* Working knowledge of savings and checking products, accounts and services
* Effective skill performing mathematical calculations and working accurately with numbers
* Active listening skills to accurately respond to inquiries and account requests
* Effective verbal and written communication skills
* Organizational, planning and time management skills
* Effective research, analytical, and problem solving skills
* Skill in building effective relationships through rapport, trust, diplomacy and tact
* Effective in exercising initiative and using good judgment to make sound decisions
* Maintaining composure in a high production and changing environment
* Ability to navigate multiple screens and PC applications and adapting to new technologies/software
Desired Qualifications:
* Customer service experience
* Cash Handling
* Experience in member/customer service preferably in a call center, retail banking or financial institution
* Experience in working in a credit union/bank environment
Hours:
SkyPoint FCU is open M-F 9am-5pm
Working Hours: Monday-Friday 8:45am-5:15pm
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
Benefits:
Holidays:
Eleven (11) paid per year
Leave:
You will earn Paid Time Off and Personal, Sick and disability leave. Annual leave is accrued at 4.6 hours per pay period (15 days per year). Two personal days are earned per year. Sick leave is accrued at 4.62 hours per pay period with a maximum accrual per year of 120 hours.
Insurances:
Employees are offered medical, prescription, dental, vision and disability insurance. The credit union pays a portion of the monthly premium, and the employee pays a portion. Available providers and costs will be discussed during orientation. All insurance except disability is effective the first of the month following date of hire.
Life Insurance:
All full-time employees are required to have Group Term Life (GTL) insurance equal to 1x's their basic annual earnings, up to $200,000. Active employees over age 65, their coverage is reduced to 65% of the pre-65 face value. This policy is County paid 80%, and employee paid 20%. Additional coverage can be purchased. Information will be available during orientation.
401(a)/Deferred Compensation:
You will be eligible to participate in the SkyPoint FCU Retirement 401A plan after 6 months of employment. Information about retirement options will be presented during orientation.
Location
Silver Spring, Maryland
Minimum Experience
Entry-level
Compensation
$18/hr-$20/hr
Part-Time Customer Service Teller (Arundel Mills)
Teller Job In Severn, MD
** *Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.* Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI:
**Our Value Statement:** We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
**Our Values:**
* *Customer First -* We earn the right to be our clients' first choice.
* *Integrity* *-* We hold ourselves to the highest standard to build trust.
* *Collaborative* *-* We always win as a team.
* *Innovative* *-* We find new methods to deliver change and advance technology to the industry.
* *Passionate* *-* We are driven to be the best in class.
**Currency Exchange International is looking for a Part-Time Teller to join their team at the Arundel Mills Mall in Hanover, MD.**
*Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit ******************************************
**Responsibilities**
Tellers are the face of our company and represent us in the community. It is important while working in our stores that you keep a positive and professional attitude at all times and that our customers receive the highest quality of assistance while visiting.
**Ideal Applicant:** We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services. People who want to join a progressive company that develops its people through challenges and promotions.
**Schedule:**
* **Approximately 20-25 hours per week**
* Availability Needed: Weekends and some Weekday Evenings
**Qualifications**
**Qualifications and Skills:**
* Ability to multi-task
* Basic computer knowledge
* Ability to follow procedures
* Problem solving capabilities
* Strong customer service skills
* Detail-oriented and organized
* Strong listening and verbal communication skills
* Ability to work with money transactions with high degree of accuracy
* Previous cash handling experience is a plus
**Our Competencies:**
* **Action Oriented:** Invests time in upfront planning to achieve organizational goals and objectives while meeting quality standards, following the appropriate processes, and demonstrating continuous commitment.
* **Effective Communication:** Effectively and appropriately interacts with others to build relationships, influence others, and facilitate the sharing of ideas and information. Uses tact and diplomacy to navigate difficult situations. Relays key messages by creating a compelling story, targeted to specific audiences.
* **Nimble Learning:** Continuously seeks opportunities to learn, questions the applicability of past approaches in the current environment, owns growth, and embraces failure as a learning opportunity.
* **Optimizing Work Processes:** Employee knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
* **Situational Adaptability:** Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
* **Functional/Technical Skills:** Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
**Education:**
* High school or equivalent (Preferred)
* Bilingual in Spanish (Preferred)
**Experience:**
* Customer Service: 1 year (Preferred)
* Cash-Handling: 1 year (Preferred)
**Location**
**Hanover, MD 21076**
**Salary Level / Compensation Type**
**$19/Per Hour**
**Benefits**
**
* Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
* 401K Plan - After 1 year of employment, CXI will match up to 5%
* Tuition Assistance - After completing 90 days of employment, CXI offers tuition assistance for part-time employees *conditions apply*
* Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays
* Sick Time - After completing 90 days of employment, CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours)**
**Do Not Sell or Share My Personal Data**
** Manage Consent Preferences**
Always Active