Video Banking Tellers assist customers with transactions via Dollar Bank's network of Personal Teller Machines. Working from our Strip District office, this platform connects the Teller with customers and allows them to conduct virtually any type of teller banking transaction.
Video Banking Tellers work a rotating schedule and should expect to be available between the hours of 8:00 a.m. to 8:00 p.m., Monday through Saturday.
Principal Activities:
* Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers and loan payments.
* Initiate conversations to uncover customer needs and promote Dollar Bank products and services and effectively refer customers to appropriate team members when needed.
* Act with confidence by helping customers with their questions and take initiative while using sound judgment in decision making and problem resolution.
* Promote good customer relations by consistently providing quality service with a friendly demeanor, can-do attitude, and a willingness to always help.
Qualifications:
* High School diploma/GED required.
* Candidate must possess at least six months of customer service experience; teller experience preferred.
* Excellent interpersonal/communication skills and professional manner required.
* Must be a highly motivated self-starter.
* Proficient computer skills and a good math aptitude are required.
* All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
$29k-33k yearly est. 19h ago
Looking for a job?
Let Zippia find it for you.
Float Teller
Farmers National Bank of Canfield 4.7
Teller job in Pittsburgh, PA
This position will fulfill the duties of a teller as described below by traveling as needed between multiple offices. Teller will be based in our Cranberry Township location, but may travel to South Side and Aspinwall offices, as needed.
Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operate and balance a terminal and cash drawer daily
Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, tax deposits, sells money orders/official checks, and any type of cash withdrawal
Accept checks for cashing in accordance to FNB check handling procedures
Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
Participate in the bank's referral and incentive program, and utilizes any applicable technology and/or programs to effectively show results
Work consistently to achieve personal and branch set goals
Participate and successfully complete all required training courses
Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
Assist vault teller with various duties associated with money shipments/orders, etc.
Willingness to perform additional branch duties and responsibilities, outside the realm of processing transactions
Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
Motivation to make outbound sales calls to current and prospective clients
Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
Must be able to work in a team environment, in a positive manner, with coworkers and the public
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations
Regular, predictable attendance is an essential requirement of this position
Complete all other duties as assigned
Because this position requires travel with little or no advance notice, personal and reliable transportation is required for this role.
EDUCATION AND/OR EXPERIENCE:
High School diploma or General Education degree (GED)
Proven cash handling experience
Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
Customer service and/or sales experience at any level
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Qualifications
EducationHigh School (required)
Skills
Customer Service (required)
Cash Handling (required)
Sales Experience (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27k-30k yearly est. 1d ago
Floating Teller (Cranberry Twp, Butler, Ross Twp)
Northwest Bank 4.8
Teller job in Elizabeth, PA
Northwest tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. The floating teller position also supports the operational needs of the bank by traveling to various locations and working a varied, flexible schedule.
ESSENTIAL FUNCTIONS:
Have open availability to work a flexible schedule that varies weekly, sometimes daily, based on the needs of the Bank
Travel to Bank locations within a specified geographic region, potentially mid-shift with little notice
Must have access to reliable transportation to facilitate working in multiple locations
Reliable attendance is required
Achieve financial wellness activity goals, such as identifying referral opportunities
Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Balance teller drawer daily and participate in dual control balancing of vault, ATM, and any other device, as needed
Assigned an elevated drawer limit, check signing authority, supervisor authority in teller system, as needed
Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
Exceptional delivery of our 5 Culture Promises
Complete educational training as assigned and self-educate using bank designed programs and applications
Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
Knowledge and adherence to all security and dual control processes
Responsible to participate in branch opening and closing tasks as needed
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
Work evening hours and weekends as scheduled, assigned, or necessary
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Knowledge of computers and the Teller System
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High School Diploma or equivalent preferred
Work Experience:
Customer service experience preferred
Cash handling experience preferred
Banking and/or retail experience preferred
Northwest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$28k-32k yearly est. 1d ago
Teller
Stbank
Teller job in Plum, PA
Pittsburgh, PA 15239
Hours:
Monday - Thursday: 8:30 am - 5:00 pm
Friday: 8:30 am - 6:00 pm
Saturday: 9:00 am - 12:00 pm
(Must be flexible around branch hours)
Function: Operates a customer service window to provide customers with exceptional customer service on a variety of transactions. Suggests solutions and options to customers and refers customers to appropriate areas of the bank. Resolves customer problems/issues/concerns in an accurate and efficient manner.
Duties and Responsibilities:
Develops a working skill set, a strong knowledge of policies and procedures, and bank products/services available to customers.
Establishes accuracy and balancing skills by maintaining a balancing rate of 85% in accordance with Retail Policies and Procedure manual.
Demonstrates knowledge of Consumer Bank Customer Service Standards & offer each customer exceptional customer service as expected in the Customer Insight surveys, scored by Avannis.
Applies a combination of knowledge of the computer systems, service skills, product knowledge and knowledge of policies and procedures to successfully execute operational excellence with operation of a customer service window in an efficient and accurate manner and providing exceptional customer service on a variety of transactions, including the following:
Utilizing computer systems to properly identify customers, verify authenticity of the requested transaction and complete required steps to protect customers and the bank from fraud (including, but not limited to, verifying balances, placing holds and documenting proper identification).
Accepting deposits, verifying endorsements, and issuing receipts.
Accepting checks for cashing, identifying customers, verifying endorsements and balances, and/or referring customers to branch management for authorization.
Accepting savings deposits and withdrawals and performing related duties.
Providing additional customer services, including bank money orders, and other services.
Accepting various loan payments or other types of payments.
Balancing cash drawer daily.
Assisting in ATM balancing & settlement, where applicable.
Assisting in vault balancing, as requested
Promotes the bank's services, answers questions regarding banking matters and directs customers to other branch team members for specialized services. Identifies customer needs through profiling each customer for other services to expand relationships.
Contribute to Branch goals and sales and service standards as outlined in branch playbook and detailed by Branch Management
Executes professional sales and service behaviors in alignment with Bank's Our Shared Future purpose, five values and core drivers.
Utilize the Sales & Service Opportunity tool to personally track customer(s) who you introduced to a banker.
Provides services including night deposits, mail deposits and safe deposit admittance, as needed.
Maintains a positive relationship with bank customers and seeks to contribute to help grow the branch by producing leads to the Personal Banker platform.
Maintains a good working relationship with all bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization.
Attends and successfully completes training as needed (virtual, in-person, online BVS, etc.)
Performs additional duties as required.
Education:
Requires a high school diploma or equivalent basic academic education.
Experience:
One to two years general experience and the successful completion of the retail training program.
Physical Demands:
Operates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing is required 2 hours per day in a straight position. Sitting is required 5 hours per day in a leaning position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20 lbs., one time per day. Must be able to occasionally lift and/or move up to 50 lbs. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18”-20” for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary Range:
$16.50 - $23.27
$16.5-23.3 hourly Auto-Apply 8d ago
Video Teller
Dollar Bank 4.3
Teller job in Pittsburgh, PA
Video Banking Tellers assist customers with transactions via Dollar Bank's network of Personal Teller Machines. Working from our Strip District office, this platform connects the Teller with customers and allows them to conduct virtually any type of teller banking transaction.
Video Banking Tellers work a rotating schedule and should expect to be available between the hours of 8:00 a.m. to 8:00 p.m., Monday through Saturday.
Principal Activities:
* Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers and loan payments.
* Initiate conversations to uncover customer needs and promote Dollar Bank products and services and effectively refer customers to appropriate team members when needed.
* Act with confidence by helping customers with their questions and take initiative while using sound judgment in decision making and problem resolution.
* Promote good customer relations by consistently providing quality service with a friendly demeanor, can-do attitude, and a willingness to always help.
Qualifications:
* High School diploma/GED required.
* Candidate must possess at least six months of customer service experience; teller experience preferred.
* Excellent interpersonal/communication skills and professional manner required.
* Must be a highly motivated self-starter.
* Proficient computer skills and a good math aptitude are required.
* All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
$26k-29k yearly est. 5d ago
Citizens Teller
Citizens 2.9
Teller job in Pittsburgh, PA
Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
+ Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
+ Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
+ Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
+ Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
+ High School degree or GED
+ Minimum of 6 months experience processing transactions (cash and/or digital payments)
+ Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
+ Strong listening and communication skills
+ Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
+ Ability to problem solve and provide solutions to customer issues
+ Customer-centric to deliver exceptional service
+ Comfortable with using digital technology to support the delivery of business goals
+ Ability to work branch hours, which can include weekends and evenings
+ Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
+ 1 year of experience processing transactions (cash and/or digital payments)
+ Motivates others, like teammates, business partners, and specialists, through collaboration
+ Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
+ Hours per Week: 40
+ Work Schedule: Varies with branch needs and may include weekends and evenings
#LI-Citizens5
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
01/28/2026
$19 hourly 55d ago
Full-Time Teller - North Huntingdon Branch
Somerset Trust Company 3.9
Teller job in Irwin, PA
SUMMARY - Employee that will accurately & efficiently perform in a professional environment and is the "face of Somerset Trust Company" to our retail branch customers by providing personable, quick service performing a set of regular procedures, as well as a variety of customer requests & transactions, including, but not limited to: check cashing and deposits, loan payments, product explanation, and being able to identify opportunities to refer customers as needed. Employee will clearly & respectfully communicate with customers and have ability to resolve customer issues as they arise.
QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty with consistent accuracy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
* Greets customers with a smile.
* Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
* Cashes checks and pays out money after verification of signatures and customer balances.
* Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
* Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
* Recognizes opportunities to explain, promote, or sell financial products or services offered by the bank.
* Removes deposits from, and counts and balances cash in, and night depository.
* Accepts loan payments.
* Resolves customers' issues as they arise.
* Understands and supports all BSA/AML responsibilities as applicable to the position as well as consistently, accurately, and timely carry out these responsibilities in compliance with the Bank's internal policies.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS - Ability to read and interpret documents such as procedures, operating and maintenance instructions, and security procedures. Ability to communicate clearly and respectfully communicate with customers or coworkers. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
REASONING ABILITY - Ability to apply common sense to perform assigned duties and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS - Displays an eagerness & ability to learn, efficiently use the technology provided, and is receptive to new ideas.
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate office equipment such as keyboards, telephones, etc. and to talk and hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Equal Opportunity Employer, including disability and protected veteran status.
$29k-33k yearly est. 43d ago
Teller
Nextier Bank 3.8
Teller job in Franklin Park, PA
Provides basic cash receipt and payment services in accordance with financial institution procedures. Assists with support functions necessary to maintain deposit accounts and other services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Is responsible for comprehensive, prompt and efficient customer transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances
Cross-sells financial institution services such as safe deposit boxes, savings accounts, IRA's, CD's, etc.
Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Generates customer receipts.
Places holds on accounts for uncollected funds.
Counts, checks and packages coins and currency.
Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
Ensures that the teller station is properly stocked with forms, supplies, etc.
Reports malfunctions of teller terminals and other equipment used at the teller station.
May be responsible for checking night depository bags and recording proper information on the financial institution's forms.
Performs other duties as assigned.
ADDITIONAL RESPONSIBILITIES:
Attends seminars and meetings as appropriate
Comply with all safety policies, practices, and procedures.
Participate in proactive team efforts to achieve departmental and company goals.
SUPERVISORY RESPONSIBILITIES:
No supervisory responsibilities.
KNOWLEDGE, SKILLS, AND ABILITIES:
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Communication- Good interpersonal communication skills, both oral and written.,
Bank Secrecy Act - In the performance of all the respective tasks and duties, employee will maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures.
Communication/Clerical Skills-Organizational and computer skills; ability to operate standard office equipment such as adding machines.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent.
Successful completion of in-house training program
PHYSICAL/WORK CONDITIONS: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to stand, sit, talk, hear, lift up to 20 lbs. frequently; may be required to work evenings and/or weekends, attend remote meetings and/or to travel.
$30k-34k yearly est. Auto-Apply 60d+ ago
Float Teller
Farmers Logo 2022
Teller job in Cranberry, PA
This position will fulfill the duties of a teller as described below by traveling as needed between multiple offices. Teller will be based in our Cranberry Township location, but may travel to South Side and Aspinwall offices, as needed.
Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operate and balance a terminal and cash drawer daily
Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, tax deposits, sells money orders/official checks, and any type of cash withdrawal
Accept checks for cashing in accordance to FNB check handling procedures
Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
Participate in the bank's referral and incentive program, and utilizes any applicable technology and/or programs to effectively show results
Work consistently to achieve personal and branch set goals
Participate and successfully complete all required training courses
Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
Assist vault teller with various duties associated with money shipments/orders, etc.
Willingness to perform additional branch duties and responsibilities, outside the realm of processing transactions
Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
Motivation to make outbound sales calls to current and prospective clients
Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
Must be able to work in a team environment, in a positive manner, with coworkers and the public
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations
Regular, predictable attendance is an essential requirement of this position
Complete all other duties as assigned
Because this position requires travel with little or no advance notice, personal and reliable transportation is required for this role.
EDUCATION AND/OR EXPERIENCE:
High School diploma or General Education degree (GED)
Proven cash handling experience
Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
Customer service and/or sales experience at any level
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
$27k-33k yearly est. 60d+ ago
Relationship Banking Representative
First National Trust Company
Teller job in Pittsburgh, PA
Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.
Relationship Banking Representative
Business Unit: Mortgage Administration
Reports to: Varies Based on Assignment
Position Overview:
This position is primarily responsible for opening new relationship accounts, driving customer relationship expansion through referral facilitation , and coordination of all account related actions during and after the mortgage loan process. This incumbent will provide the highest level of customer service to our clients while ensuring strict adherence to procedures and regulatory compliance.
Primary Responsibilities:
Receives relationship referrals from MBR / MBC / MBS team, facilitates opening of deposit accounts in the system according to established policies and procedures, and educates client on online banking, mobile, and other digital banking features and benefits. Obtains required documentation from customers, and provides required data to servicing partners to facilitate ACH for mortgage payments.
Facilitates referrals for additional products and services, reviews customer financial needs, suggests appropriate products and services and assists in referral and handoff according to established policies and procedures.
Communicates with key internal partners to insure the customer experience and handoff at all stages flows smoothly and provides an optimal customer experience.
Complete and monitor all applicable reporting and tracking including set-up of client in CRM system for deposit and banking related campaigns.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related or banking operational position. Knowledge of various government regulations such as Regulation CC, DD, O, and Z and how these regulations relate to the job.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$28k-35k yearly est. Auto-Apply 60d+ ago
Universal Banker-Floater
Community Bank 4.2
Teller job in Washington, PA
Universal Banker - Floater
Classification: Non Exempt Salary Grade: Pay Grade 3A - Salary based on experience Reports to: Regional Branch Manager
JOB DESCRIPTION
Summary/Objective:
The purpose of this position is to provide prompt, efficient and friendly service to customers involving new account information, consumer lending and teller transactions, as needed. This is a cross-trained position and requires the ability to multi-task and also serve at the back up to the manager, when necessary.
This position will have extensive contact with customers and the public in a variety of settings. Position is responsible for promoting services of the bank, which requires a cheerful disposition, and the ability to employ tact and diplomacy in providing quick and efficient responses to all customer inquiries. Position also requires leadership qualities since it is the back up to the manager, in some cases.
PERFORMANCE OBJECTIVES:
Achieve growth in deposits by the assigned percentage determined by the Branch Manager.
Achieve growth in loans by the assigned percentage determined by the Branch Manager.
Satisfactory Compliance and Audit results (i.e., deposit exception report)
Treat every customer with the highest level of professionalism and provide exceptional customer service.
Completion of all required internal training programs.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
§ Assist with new account duties including identifying prospects for new or additional bank services. Recommend bank services to selected prospects and cross-sell existing customers.
§ Explain the different types of accounts available to customers and assist in the selection of the type of account that will best meet customer needs, assign
account numbers, complete forms requiring customer signatures and accept initial deposits.
§ Obtain proper identification from new customers, decide whether to accept account, and determine need and extent of reference investigation.
§ Place orders for checks, endorsement stamps and any other items needed for new accounts.
§ Complete computer forms and input incident to opening accounts and issuing certificates of deposit.
§ Answer incoming telephone inquiries and assist or transfer customers as needed; mail correspondence and forms for existing customers.
§ Assist customers in accessing their safe deposit boxes.
§ Process all documents and items pertaining to checking accounts, savings accounts, safe deposit boxes and certificates of deposit.
§ Sell, renew and redeem certificates of deposit.
§ Cross-sell products and services of the bank.
§ Provide customer assistance with balancing checkbooks, requests and minor complaints. Refer/direct customers to other departments or branches as necessary.
§ Receive and distribute branch mail.
§ Assist with ATM balancing as necessary.
§ Perform account maintenance as needed.
§ Maintain petty cash.
§ Send various mailings to customers and employees.
§ Close accounts and take applications.
§ Participate in credit extension functions with lending authority; perform loan processing tasks for all loan types as required.
§ Assist with loan function.
§ Quote loan rates and payment amounts
§ Quote payoffs for personal and car loans.
§ Assist Branch Manager with supervision of branch employees
§ Aid in the development and implementation of teller training and cross training.
§ Perform other duties as assigned in relation to the above mentioned.
§Travel to retail bank locations per operational needs.
Other Duties:
§ Receive cash and/or checks for deposit to checking, savings accounts, taxes withheld payment for installment loans, Master Card/Visa, mortgage payments; open and receive payments for Christmas Club accounts; issue money orders, and cashiers checks. Collect late charges and fees where applicable. Process night deposits.
§ Cash checks in accordance with bank policy. Pay MasterCard/Visa cash advances and savings withdrawals; cash savings bonds. Receive payment for collection
items, safe deposit rentals and other miscellaneous items.
§ Recognize customer needs and suggest appropriate services of the bank. At customer's request, prepare printouts from terminal of customer account transactions.
§ Prepare currency for vault and enter daily debit and credit transactions in vault register. Mutilate and strap currency; separates and rolls coin, and distribute excess coin and currency to vault teller.
§ Prepare teller summary sheets, certified check, currency transaction, and CTR reports.
§ Audit vault, put stop payment on checks, and answer the phone.
§ Perform other duties as assigned in relation to above mentioned duties and responsibilities.
Competencies:
Ethics/Integrity: Knowledge of practices, behaviors, applicable laws, rules and regulations governing proper business conduct.
Adaptability: Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment.
Customer Service: Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Productivity: Manages workload, works efficiently, meets goals and objectives.
Quality: Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve products/services.
Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
Supervisory Responsibility:
No supervisory experience.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing
cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to
finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work:
Some flexibility in hours is necessary based on the location assignments, but the employee must be available during the “core” work hours of 8:30 a.m. to 4:30 p.m. Monday through Friday and must work 37.5 hours each week to maintain full-time status. Saturday hours are required for all retail staff, usually twice a month, but this schedule could be adjusted for coverage needs.
Travel:
Travel for this position is limited to travel for meetings/training or helping other locations with staffing needs.
Required Education and Experience:
High school graduate or equivalent.
Preferred Education and Experience:
Generally, two-five years of banking or related experience.
Additional Eligibility Qualifications:
Strong clerical skills, good communication skills and professional appearance are necessary for this position. Proficiency with a computer, adding machine, copier, fax machine, and other office equipment are required. The ability to learn EzTeller, Premier and sales tracking systems.
AAP/EEO Statement:
Community Bank is an equal employment opportunity employer. It is the policy of Community Bank to afford equal employment opportunity and to recruit, select, hire, train, transfer, and promote individuals in all job titles regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, Vietnam era veteran, disabled veteran, or other eligible veteran status.
(Rev.3/2022)
$31k-36k yearly est. Auto-Apply 60d+ ago
Universal Banker
CB Financial Services, Inc. 4.4
Teller job in Washington, PA
Summary/Objective: The purpose of this position is to provide prompt, efficient and friendly service to customers involving new account information, consumer lending and teller transactions, as needed. This is a cross-trained position and requires the ability to multi-task and also serve at the back up to the manager, when necessary.
This position will have extensive contact with customers and the public in a variety of settings. Position is responsible for promoting services of the bank, which requires a cheerful disposition, and the ability to employ tact and diplomacy in providing quick and efficient responses to all customer inquiries. Position also requires leadership qualities since it is the back up to the manager, in some cases.
PERFORMANCE OBJECTIVES:
* Achieve growth in deposits by the assigned percentage determined by the Branch Manager.
* Achieve growth in loans by the assigned percentage determined by the Branch Manager.
* Satisfactory Compliance and Audit results (i.e., deposit exception report)
* Treat every customer with the highest level of professionalism and provide exceptional customer service.
* Completion of all required internal training programs.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
§ Assist with new account dutiesA including identifying prospects for new or additional bank services. Recommend bank services to selected prospects and cross-sell existing customers.
§ Explain the different types of accounts available to customers and assist in the selection of the type of account that will best meet customer needs, assign
account numbers, complete forms requiring customer signatures and accept initial deposits.
§ Obtain proper identification from new customers, decide whether to accept account, and determine need and extent of reference investigation.
§ Place orders for checks, endorsement stamps and any other items needed for new accounts.
§ Complete computer forms and input incident to opening accounts and issuing certificates of deposit.
§ Answer incoming telephone inquiries and assist or transfer customers as needed; mail correspondence and forms for existing customers.
§ Assist customers in accessing their safe deposit boxes.
§ Process all documents and items pertaining to checking accounts, savings accounts, safe deposit boxes and certificates of deposit.
§ Sell, renew and redeem certificates of deposit.
§ Cross-sell products and services of the bank.
§ Provide customer assistance with balancing checkbooks, requests and minor complaints. Refer/direct customers to other departments or branches as necessary.
§ Receive and distribute branch mail.
§ Assist with ATM balancing as necessary.
§ Perform account maintenance as needed.
§ Maintain petty cash.
§ Send various mailings to customers and employees.
§ Close accounts and take applications.
§ Participate in credit extension functions with lending authority; perform loan processing tasks for all loan types as required.
§ Assist with loan function.
§ Quote loan rates and payment amounts
§ Quote payoffs for personal and car loans.
§ Assist Branch Manager with supervision of branch employees
§ Aid in the development and implementation of teller training and cross training.
§ Perform other duties as assigned in relation to the above mentioned.
Other Duties:
§ Receive cash and/or checks for deposit to checking, savings accounts, taxes withheld payment for installment loans, Master Card/Visa, mortgage payments; open and receive payments for Christmas Club accounts; issue money orders, and cashiers checks. Collect late charges and fees where applicable. Process night deposits.
§ Cash checks in accordance with bank policy. Pay MasterCard/Visa cash advances and savings withdrawals; cash savings bonds. Receive payment for collection
items, safe deposit rentals and other miscellaneous items.
§ Recognize customer needs and suggest appropriate services of the bank. At customer's request, prepare printouts from terminal of customer account transactions.
§ Prepare currency for vault and enter daily debit and credit transactions in vault register. Mutilate and strap currency; separates and rolls coin, and distribute excess coin and currency to vault teller.
§ Prepare teller summary sheets, certified check, currency transaction, and CTR reports.
§ Audit vault, put stop payment on checks, and answer the phone.
§ Perform other duties as assigned in relation to above mentioned duties and responsibilities.
Competencies:
Ethics/Integrity: Knowledge of practices, behaviors, applicable laws, rules and regulations governing proper business conduct.
Adaptability: Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment.
Customer Service: Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Productivity: Manages workload, works efficiently, meets goals and objectives.
Quality: Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve products/services.
Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
Supervisory Responsibility:
This position could have supervisory responsibilities in absence of the supervisor in charge.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing
cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to
finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work:
Some flexibility in hours is necessary based on the location assignments, but the employee must be available during the "core" work hours of 8:30 a.m. to 4:30 p.m. Monday through Friday and must work 37.5 hours each week to maintain full-time status. Saturday hours are required for all retail staff, usually once every 3-4 weeks, but this schedule could be adjusted for coverage needs.
Travel:
Travel for this position is limited to travel for meetings/training or helping other locations with staffing needs.
Required Education and Experience:
High school graduate or equivalent.
Preferred Education and Experience:
Generally, two-five years of banking or related experience.
Additional Eligibility Qualifications:
Strong clerical skills, good communication skills and professional appearance are necessary for this position. Proficiency with a computer, adding machine, copier, fax machine, and other office equipment are required. The ability to learn EzTeller, Premier and sales tracking systems.
AAP/EEO Statement:
Community Bank is an equal employment opportunity employer. It is the policy of Community Bank to afford equal employment opportunity and to recruit, select, hire, train, transfer, and promote individuals in all job titles regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, Vietnam era veteran, disabled veteran, or other eligible veteran status.
(Rev.6/2017)
$30k-38k yearly est. 22d ago
Part-time Teller, East Liberty
Dollar Bank, FSB 4.1
Teller job in Pittsburgh, PA
The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.
Education and Experience Requirements:
* High school diploma OR GED required.
* Ability to travel as needed to training
Essential Functions:
* Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
* Meet established referral goals.
* Maintain cash flow and security drawers, terminals, and other valuables.
* Manage a teller window while maintaining an acceptable balancing record.
* Multitasking skills to quickly shift from transaction to transaction.
* Arithmetic skills to count money accurately.
* Computer literacy to access account information and process transactions.
* Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
* Process transactions in an accurate and efficient manner while providing quality customer service.
* Maintain a professional appearance and always conduct yourself in a professional manner.
* Maintain the highest level of professional integrity and ethics.
* All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
$29k-33k yearly est. 1d ago
Float Teller
Farmers National Bank of Canfield 4.7
Teller job in Cranberry, PA
This position will fulfill the duties of a teller as described below by traveling as needed between multiple offices. Teller will be based in our Cranberry Township location, but may travel to South Side and Aspinwall offices, as needed.
Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operate and balance a terminal and cash drawer daily
Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, tax deposits, sells money orders/official checks, and any type of cash withdrawal
Accept checks for cashing in accordance to FNB check handling procedures
Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
Participate in the bank's referral and incentive program, and utilizes any applicable technology and/or programs to effectively show results
Work consistently to achieve personal and branch set goals
Participate and successfully complete all required training courses
Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
Assist vault teller with various duties associated with money shipments/orders, etc.
Willingness to perform additional branch duties and responsibilities, outside the realm of processing transactions
Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
Motivation to make outbound sales calls to current and prospective clients
Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
Must be able to work in a team environment, in a positive manner, with coworkers and the public
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations
Regular, predictable attendance is an essential requirement of this position
Complete all other duties as assigned
Because this position requires travel with little or no advance notice, personal and reliable transportation is required for this role.
EDUCATION AND/OR EXPERIENCE:
High School diploma or General Education degree (GED)
Proven cash handling experience
Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
Customer service and/or sales experience at any level
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Qualifications
EducationHigh School (required)
Skills
Customer Service (required)
Cash Handling (required)
Sales Experience (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27k-30k yearly est. 1d ago
Head Teller
Stbank
Teller job in Cranberry, PA
Cranberry Township, PA 16066
Hours:
Monday - Thursday: 8:30 am - 4:00 pm
Friday: 8:30 am - 5:00 pm
(Must be flexible around branch hours)
Function: Operates a customer service window to provide customers with exceptional customer service on a variety of transactions, and either provides technical direction and training for other customer service representatives. Suggests solutions and options to customers and refers customers to appropriate areas of the bank. Resolves customer problems/issues/concerns in an accurate and efficient manner.
Duties and Responsibilities:
Proves competencies in bank operations and demonstrates operational excellence by:
Establishing accuracy and balancing skills with maintaining balancing rate of 85% in accordance with Retail Policies and Procedure manual
Use of Bank's Computer Systems and knowledge of S&T policies and procedures to successfully operate a customer service window in an efficient and accurate manner.
Utilizing computer systems to properly identify customers, verify authenticity of the requested transaction, and complete required steps to protect the customer and the bank from fraud (including, but not limited to; verifying balances, placing holds, and documenting proper identification).
Accepting checks for cashing, identifying customers, verifying endorsements and balances, and/or referring customers to branch management for authorization.
Processing deposits and withdrawals and performing related duties.
Providing additional customer services, which may include bank money orders, and other services.
Accepting various loan payments or other types of payments.
Balancing cash window daily.
Ensures completion of ATM balancing & settlements daily.
Ensures completion of Vault balancing daily.
Having satisfactory Operation Assessment Readiness audit. (OAR)
Demonstrates knowledge of Consumer Bank Customer Service Standards & offer each customer exceptional customer service as expected in the Customer Insight surveys, scored by Avannis.
Works directly with and supports branch leadership (manager, assistant manager, retail services supervisor).
Contributes to Branch goals and sales and service standards as outlined in branch playbook and detailed by Branch Management
Executes professional sales and service behaviors in alignment with Bank's Our Shared Future purpose, five values and core drivers.
Utilize the Sales & Service Opportunity tool to personally track customer(s) who you introduced to a banker.
Identifies customer needs and promotes the bank's services, answers questions regarding banking matters and directs customers to other branch team members for specialized products, solutions, and services. Identifies customer needs for other services to expand the business relationship and develops new customers to increase market share and improve profitability.
Provides services including processing night deposits, mail deposits and safe deposit admittance as needed.
Performs duties in support of branch operations, such as monthly reports, reconcilements, and logs.
Use resources provided to keep the branch and business lines, including Wealth Management, Mortgage, and Business Banking balanced and in compliance.
Maintains a good working relationship with bank employees in other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization.
Attends and successfully completes training as needed (virtual, in-person, online BVS, etc.)
Performs additional duties as required.
Physical Demands:
Operates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing is required 2 hours per day in a straight position. Sitting is required 5 hours per day in a leaning position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20 lbs., one time per day. Must be able to occasionally lift and/or move up to 50 lbs. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18”-20” for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education:
Requires a high school diploma or equivalent, plus specialized training or a two-year degree.
Experience:
Two to five years general and specialized experience, specifically having the knowledge to prepare balance reports. Successful completion of the retail training program required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary Range:
$17.50 - $30.85
$17.5-30.9 hourly Auto-Apply 1d ago
Teller - Part Time
Northwest Bank 4.8
Teller job in Pittsburgh, PA
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:
Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed
Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
Exceptional delivery of our 5 Culture Promises
Complete educational training as assigned and self-educate using bank designed programs and applications
Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
Knowledge and adherence to all security and dual control processes
Responsible to participate in branch opening and closing tasks as needed
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
Work evening hours and weekends as scheduled, assigned, or necessary
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
KNOWLEDGE, SKILLS, & ABILITIES:
Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Knowledge of computers and the Teller System
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High School Diploma or equivalent preferred
Work Experience:
Customer service experience preferred
Cash handling experience preferred
Banking and/or retail experience preferred
All applicants will be screened; however, only those most closely matching the qualifications of the job posting will be contacted. You can check the status of your application by logging back into your account. We appreciate your interest in our position!
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
$31k-35k yearly est. Auto-Apply 37d ago
Part-time Teller, Crafton
Dollar Bank 4.3
Teller job in Pittsburgh, PA
The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.
Education and Experience Requirements:
* High school diploma OR GED required.
* Ability to travel as needed to training.
Essential Functions:
* Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
* Meet established referral goals.
* Maintain cash flow and security drawers, terminals, and other valuables.
* Manage a teller window while maintaining an acceptable balancing record.
* Multitasking skills to quickly shift from transaction to transaction.
* Arithmetic skills to count money accurately.
* Computer literacy to access account information and process transactions.
* Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
* Process transactions in an accurate and efficient manner while providing quality customer service.
* Maintain a professional appearance and always conduct yourself in a professional manner.
* Maintain the highest level of professional integrity and ethics.
* All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
$26k-29k yearly est. 60d+ ago
Part-Time Teller - North Huntingdon Branch
Somerset Trust Company 3.9
Teller job in Irwin, PA
Part-time hours can range from an average of 15 - 25 hours per week depending on the needs of the branch. SUMMARY - Employee that will accurately & efficiently perform in a professional environment and is the "face of Somerset Trust Company" to our retail branch customers by providing personable, quick service performing a set of regular procedures, as well as a variety of customer requests & transactions, including, but not limited to: check cashing and deposits, loan payments, product explanation and being able to identify opportunities to refer customers as needed. Employee will clearly & respectfully communicate with customers and have ability to resolve customer issues as they arise.
QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty with consistent accuracy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
* Greets customers with a smile.
* Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
* Cashes checks and pays out money after verification of signatures and customer balances.
* Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
* Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
* Recognizes opportunities to explain, promote, or sell financial products or services offered by the bank.
* Removes deposits from, and counts and balances cash in, and night depository.
* Accepts loan payments.
* Resolves customers' issues as they arise.
* Understands and supports all BSA/AML responsibilities as applicable to the position as well as consistently, accurately, and timely carry out these responsibilities in compliance with the Bank's internal policies.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS - Ability to read and interpret documents such as procedures, operating and maintenance instructions, and security procedures. Ability to communicate clearly and respectfully communicate with customers or coworkers. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
REASONING ABILITY - Ability to apply common sense to perform assigned duties and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS - Displays an eagerness & ability to learn, efficiently use the technology provided, and is receptive to new ideas.
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate office equipment such as keyboards, telephones, etc. and to talk and hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Equal Opportunity Employer, including disability and protected veteran status.
$29k-33k yearly est. 43d ago
Floating Teller
Nextier Bank 3.8
Teller job in Cranberry, PA
Provides basic cash receipt and payment services in accordance with financial institution procedures. Assists with support functions necessary to maintain deposit accounts and other services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Is responsible for comprehensive, prompt and efficient customer transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances
Cross-sells financial institution services such as safe deposit boxes, savings accounts, IRA's, CD's, etc.
Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Generates customer receipts.
Places holds on accounts for uncollected funds.
Counts, checks and packages coins and currency.
Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
Ensures that the teller station is properly stocked with forms, supplies, etc.
Reports malfunctions of teller terminals and other equipment used at the teller station.
May be responsible for checking night depository bags and recording proper information on the financial institution's forms.
Performs other duties as assigned.
ADDITIONAL RESPONSIBILITIES:
Attends seminars and meetings as appropriate
Comply with all safety policies, practices, and procedures.
Participate in proactive team efforts to achieve departmental and company goals.
SUPERVISORY RESPONSIBILITIES:
No supervisory responsibilities.
KNOWLEDGE, SKILLS, AND ABILITIES:
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Communication- Good interpersonal communication skills, both oral and written.,
Bank Secrecy Act - In the performance of all the respective tasks and duties, employee will maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures.
Communication/Clerical Skills-Organizational and computer skills; ability to operate standard office equipment such as adding machines.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent.
Successful completion of in-house training program
PHYSICAL/WORK CONDITIONS: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to stand, sit, talk, hear, lift up to 20 lbs. frequently; may be required to work evenings and/or weekends, attend remote meetings and/or to travel.
$28k-31k yearly est. Auto-Apply 60d+ ago
Universal Banker-Floater
Community Bank 4.2
Teller job in Belle Vernon, PA
Universal Banker - Floater
Classification: Non Exempt Salary Grade: Pay Grade 3A - Salary based on experience Reports to: Regional Branch Manager
JOB DESCRIPTION
Summary/Objective:
The purpose of this position is to provide prompt, efficient and friendly service to customers involving new account information, consumer lending and teller transactions, as needed. This is a cross-trained position and requires the ability to multi-task and also serve at the back up to the manager, when necessary.
This position will have extensive contact with customers and the public in a variety of settings. Position is responsible for promoting services of the bank, which requires a cheerful disposition, and the ability to employ tact and diplomacy in providing quick and efficient responses to all customer inquiries. Position also requires leadership qualities since it is the back up to the manager, in some cases.
PERFORMANCE OBJECTIVES:
Achieve growth in deposits by the assigned percentage determined by the Branch Manager.
Achieve growth in loans by the assigned percentage determined by the Branch Manager.
Satisfactory Compliance and Audit results (i.e., deposit exception report)
Treat every customer with the highest level of professionalism and provide exceptional customer service.
Completion of all required internal training programs.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
§ Assist with new account duties including identifying prospects for new or additional bank services. Recommend bank services to selected prospects and cross-sell existing customers.
§ Explain the different types of accounts available to customers and assist in the selection of the type of account that will best meet customer needs, assign
account numbers, complete forms requiring customer signatures and accept initial deposits.
§ Obtain proper identification from new customers, decide whether to accept account, and determine need and extent of reference investigation.
§ Place orders for checks, endorsement stamps and any other items needed for new accounts.
§ Complete computer forms and input incident to opening accounts and issuing certificates of deposit.
§ Answer incoming telephone inquiries and assist or transfer customers as needed; mail correspondence and forms for existing customers.
§ Assist customers in accessing their safe deposit boxes.
§ Process all documents and items pertaining to checking accounts, savings accounts, safe deposit boxes and certificates of deposit.
§ Sell, renew and redeem certificates of deposit.
§ Cross-sell products and services of the bank.
§ Provide customer assistance with balancing checkbooks, requests and minor complaints. Refer/direct customers to other departments or branches as necessary.
§ Receive and distribute branch mail.
§ Assist with ATM balancing as necessary.
§ Perform account maintenance as needed.
§ Maintain petty cash.
§ Send various mailings to customers and employees.
§ Close accounts and take applications.
§ Participate in credit extension functions with lending authority; perform loan processing tasks for all loan types as required.
§ Assist with loan function.
§ Quote loan rates and payment amounts
§ Quote payoffs for personal and car loans.
§ Assist Branch Manager with supervision of branch employees
§ Aid in the development and implementation of teller training and cross training.
§ Perform other duties as assigned in relation to the above mentioned.
§Travel to retail bank locations per operational needs.
Other Duties:
§ Receive cash and/or checks for deposit to checking, savings accounts, taxes withheld payment for installment loans, Master Card/Visa, mortgage payments; open and receive payments for Christmas Club accounts; issue money orders, and cashiers checks. Collect late charges and fees where applicable. Process night deposits.
§ Cash checks in accordance with bank policy. Pay MasterCard/Visa cash advances and savings withdrawals; cash savings bonds. Receive payment for collection
items, safe deposit rentals and other miscellaneous items.
§ Recognize customer needs and suggest appropriate services of the bank. At customer's request, prepare printouts from terminal of customer account transactions.
§ Prepare currency for vault and enter daily debit and credit transactions in vault register. Mutilate and strap currency; separates and rolls coin, and distribute excess coin and currency to vault teller.
§ Prepare teller summary sheets, certified check, currency transaction, and CTR reports.
§ Audit vault, put stop payment on checks, and answer the phone.
§ Perform other duties as assigned in relation to above mentioned duties and responsibilities.
Competencies:
Ethics/Integrity: Knowledge of practices, behaviors, applicable laws, rules and regulations governing proper business conduct.
Adaptability: Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment.
Customer Service: Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Productivity: Manages workload, works efficiently, meets goals and objectives.
Quality: Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve products/services.
Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
Supervisory Responsibility:
No supervisory experience.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing
cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to
finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work:
Some flexibility in hours is necessary based on the location assignments, but the employee must be available during the “core” work hours of 8:30 a.m. to 4:30 p.m. Monday through Friday and must work 37.5 hours each week to maintain full-time status. Saturday hours are required for all retail staff, usually twice a month, but this schedule could be adjusted for coverage needs.
Travel:
Travel for this position is limited to travel for meetings/training or helping other locations with staffing needs.
Required Education and Experience:
High school graduate or equivalent.
Preferred Education and Experience:
Generally, two-five years of banking or related experience.
Additional Eligibility Qualifications:
Strong clerical skills, good communication skills and professional appearance are necessary for this position. Proficiency with a computer, adding machine, copier, fax machine, and other office equipment are required. The ability to learn EzTeller, Premier and sales tracking systems.
AAP/EEO Statement:
Community Bank is an equal employment opportunity employer. It is the policy of Community Bank to afford equal employment opportunity and to recruit, select, hire, train, transfer, and promote individuals in all job titles regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, Vietnam era veteran, disabled veteran, or other eligible veteran status.
(Rev.3/2022)
The average teller in Pittsburgh, PA earns between $25,000 and $38,000 annually. This compares to the national average teller range of $26,000 to $39,000.
Average teller salary in Pittsburgh, PA
$31,000
What are the biggest employers of Tellers in Pittsburgh, PA?
The biggest employers of Tellers in Pittsburgh, PA are: