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  • Teller (Colesville)

    Atlantic Union Bank 4.3company rating

    Teller job in Silver Spring, MD

    This position is responsible for providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. Accountabilities Provide excellent customer experience Perform basic customer and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels Other duties as assigned Organizational Relationship This position is supervised by the assigned leader of the branch. Position Qualifications Education & Experience High school diploma or equivalent required Previous cash handling experience preferred Previous customer service experience required Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-36k yearly est. 1d ago
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  • Payments Associate - Bank Operations - Bowie, MD

    Wesbanco Bank Inc. 4.3company rating

    Teller job in Bowie, MD

    Back Payments Associate - Bank Operations #61-8629 Bowie, Maryland, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Mid-Atlantic Work Hours per Week 37.5 Requirements High school diploma or general education degree (GED) required. Associate's Degree in Business, Finance, or Accounting preferred. Customer Service and administrative experience required with payment or bank operations experience preferred. Job Description SUMMARY: The payment areas include ACH, Wire and other real time payment channels. The payment areas handle processing of payment receipt and delivery for all customers. The primary responsibilities include handling the flow of transactions and work to ensure proper and timely posting of payments. The payment area strives to provide excellent internal and external customer support for existing consumer and business accounts. The Payments Associate performs a variety of routine daily tasks including processing payment transactions, reviewing reports, and assisting with reconciliation duties. Responsible for providing internal customer support to all branches, treasury management, corporate banking, and lending personnel concerning questions in regards to payment processing. This position must work collaboratively with all departments within the organization. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Ability to communicate effectively with customers or employees in writing, in person, or via telephone. Ability to handle workload pressure and deadlines. Ability to work independently. Ability to maintain confidentiality. Team player with a positive outlook. Must be detail oriented and have good organizational skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides customer service via phone, mail, and email for payment processing. Works in a queue based environment and handles the tasks as received. Reviews and processes payment requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems. Performs transactions within associated compliance requirements. Analyzes transactional risk and reasonableness in accordance with bank guidelines. If any concern, escalate to management. Other job duties and/or responsibilities assigned with or without prior notice. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Demonstrated proficiency in basic computer applications such as Microsoft Office. Knowledge of FIS IBS Insight and payment processing applications preferred. Ability to learn payment processing systems. ADDITIONAL INFORMATION: The wage range for the Payments Associate position is $17.65 - $20.00 per hour and eligible for approved overtime. The position includes 17 days of PTO (Paid Time Off) and 5 days of STD (Short Term Disability) and 11 annual paid holidays, and 1 float holiday. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match. Full-Time/Part-Time Full-time Area of Interest Operations All Locations Bowie, Maryland, United States
    $17.7-20 hourly 2d ago
  • Part-Time Customer Service Teller (Montgomery)

    Currency Exchange International 4.6company rating

    Teller job in Bethesda, MD

    Job Description Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida. Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: *************************************** Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies. Our Values: Customer First - We earn the right to be our clients' first choice. Integrity - We hold ourselves to the highest standard to build trust. Collaborative - We always win as a team. Innovative - We find new methods to deliver change and advance technology to the industry. Passionate - We are driven to be the best in class. Currency Exchange International is looking for a Part-Time Teller to join their team at our Westfield Montgomery Mall branch, located in Bethesda, MD. Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service. Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services. Qualifications and Skills: Ability to work independently Basic computer knowledge Problem solving capabilities Strong customer service skills Detail-oriented and organized Strong listening and verbal communication skills Cash handling skills with high degree of accuracy Our Competencies: Action Oriented Effective Communication Nimble Learning Optimizing Work Processes Situational Adaptability Functional Skills Schedule: Approximately 20-29 hours per week Availability Needed: Mondays, Tuesdays and Wednesdays Evenings and Weekend Shifts Benefits: Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work 401K Plan - CXI will match up to 5% Tuition Assistance - CXI offers tuition assistance for part-time employees Holiday Pay - CXI offers additional pay for select holidays Sick Time - CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours) Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
    $34k-40k yearly est. 15d ago
  • Customer Service

    Level One Personnel 4.4company rating

    Teller job in Rockville, MD

    Job DescriptionCustomer Support Type: Long-term Contract, no end date. Pay: $20 Hours: Full-Time. Responsibilities Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collects and enters orders for new or additional products or services. Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. Ensures that appropriate actions are taken to resolve customers' problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Performs other related duties as assigned. Requirements: High School Diploma or equivalent Ability to pass a drug and background check. Customer service experience required. Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. Proficient computer skills with the ability to learn new software Benefits Information: Eligible for Health Benefit Coverage following 60 days of employment 401k After 1 Year. 1 Week Sick accrued Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law. Powered by JazzHR 5xXqZujClF
    $20 hourly 24d ago
  • Teller

    Peoples Bancorp Inc. 4.5company rating

    Teller job in Washington, DC

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank: * American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 * Top Workplaces USA national award in 2022, 2023, 2024 and 2025 * Newsweek's America's Best Banks 2023 and 2024 * Newsweek's America's Greatest Workplaces 2024 and 2025 * Forbes America's Best Banks 2024 and 2025 * Forbes Best-in-State Banks 2020, 2021 and 2025 * TIME's America's Growth Leaders 2026 award winner At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service. Job Duties * Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times. * Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution. * Maintain a position of trust and responsibility by keeping all customer business confidential. * Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. * Will be responsible for processing complex multi-step teller transactions. * Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution. * Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals. * Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce. * Consistently meeting or exceeding sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered. * Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult. * Will be responsible for following operational standards regarding security, risk management, and compliance. * Consistently completes required training for all bank and branch policies and procedures. * Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs. * Responsible for meeting Retail Branch Standards which includes dress code. * Will perform special projects as assigned. Education, Experience and Job Skills * High School Diploma or GED. * Minimum 1-year related work experience in customer service. * Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail. * Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). * Excellent verbal and written communication skills. * Positive and professional attitude. * Proven team player. * Trustworthy and confidential behavior is essential in this role. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. * Must be able to lift up to 25 lbs. consistently. * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Basic Qualifications * High School Diploma or GED. * Minimum 1-year related experience in customer service. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. * Must be able to lift up to 25 lbs. consistently. * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries
    $30k-34k yearly est. 28d ago
  • Teller I - Harford County

    Aberdeen Proving Ground Federal CU 4.4company rating

    Teller job in Forestville, MD

    Job Description SUMMARY: Under the general supervision of branch management, perform various teller duties involving receipt and payment of cash, identification of member needs and recommendation of appropriate credit union products and services to members. Provide a high quality of member service in a consistent, courteous and professional manner. Cross sell APGFCU products and services. Observe all safety and security policies, Teller Performance Standards and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES: Daily Teller Duties: • Process a variety of member transactions accurately and efficiently in adherence to credit union policies and regulations such as cashing checks, processing deposits and withdrawals, bond redemption, loan payments, cash advances, transfers and issuing monetary instruments. Set up cash machines and supplies for daily operations. • Professionally and courteously greet members and process member transactions in accordance with established credit union procedures and within cash and check authority limits. • Enter member transactions into software applications and handle member transactions accurately and within defined limits of Teller Performance Standards to include: o Performance expectations; o Accuracy guidelines; o Check and transaction authority limits. • Accurately perform transactions and balance daily activities including: o Verifying all work after disbursing to member and repeat transaction to member. o Reviewing transaction data to avoid posting inaccurate transactions. o Use system in and out cash calculator to record transactions. o Communicating questions or problems experienced to supervisor in a timely manner. o Adhering to operational policies and procedures. • Perform teller and branch settlement activities including: o Process night deposit transactions in accordance with established procedures. o Verify cash drawer, organize work and complete appropriate tracking logs. o Reconcile fee and transaction entries and participate in branch end of day settlement process. o Assist in ATM settlement. • Protect member sensitive information and identify potential elder abuse, counterfeit bills, fraudulent checks and other scams. Sales Expectations: • Develop and maintain current knowledge of credit union products and services and refer member to appropriate products, services, and/or credit union department or individual as appropriate for member interaction. • Meet performance expectations measured outlined in our Teller Performance Standards. Other: • Perform other similar or related duties, as directed. • Must have a flexible schedule, be able to work Saturday hours and travel to other branch locations. ADDITIONAL: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable). QUALIFICATIONS: EDUCATION: High School Diploma or equivalent. EXPERIENCE: Minimum six months customer service required; six months of cash handling preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of financial institution procedures preferred, basic principles of debits and credits, personal computer and software applications, and business office equipment, commercial mathematics and data entry. Requires good interpersonal, interaction, organization and oral communication skills. Must have the ability to work as part of a team and be comfortable in a multi-tasked, fast-paced environment. PHYSICAL DEMANDS:P The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift coins or money bags. The employee must occasionally lift and/or move up to 30 pounds. Compensation information: Offers are based on experience and education. $15.65 - $19.56 per hour APGFCU provides comprehensive benefits such as: medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave. APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster ***************************************** APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address.
    $15.7-19.6 hourly 20d ago
  • Teller

    Apl Credit Union

    Teller job in Columbia, MD

    Job title Teller Reports to Branch Manager Job Summary The Teller is responsible for providing a variety of member service functions involving the receiving and/or disbursing of funds. (i.e. checks and money orders.) Work involves constant and direct interactions with Credit Union members and potential members and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at the drive-thru windows. Essential Duties Act in accordance with the core values to assist in reaching APL Federal Credit Union's mission and vision. Answer member inquiries pertaining to teller transactions. Provide exceptional customer service to current and prospective members. Cash checks and disburse funds after verifying identification and/or signatures and sufficiency of funds to support withdrawals. Process teller transaction for members including verifying currency, loan payments and advances, process money orders, bonds, quick change, official checks, and balancing cash drawers. Adhere to credit union policies, operational controls, and regulatory procedures to ensure the safety and security of member and credit union assets. Operate teller drawer and cash machines while accurately recording amounts received. Prepare BSA reports for necessary transactions utilizing the appropriate system. Daily opens and closes teller drawer, accounts for cash assigned, received, and disbursed. Accurately balances to teller terminal close report and remits daily work for disposition. Audit completed member applications. ATM/CDM servicing and troubleshooting equipment. Assist members with accessing their safe deposit box. Perform administrative tasks such as filing, answering telephones, preparation of daily cash letters, branch balancing, processes mail, and assists employees in other departments. Process mobile deposits and return mail. (Campus Branch) Perform other duties as assigned. Non-essential Duties Prepare monthly Teller productivity reports and distribute accordingly. Maintain supplies of all materials used in the teller and lobby area(s) and inform designated personnel of any purchases necessary. Assure proper housekeeping of work area within the department is carried out. Qualifications Education: High school diploma or GED required. Experience: Six to twelve months related experience in customer service or retail environment is required. Cash handling experience preferred. Working Conditions Work is performed in an office environment with minimal chance for personal injury and moderate noise level. There may be occasions when the work environment is stressful. Work hours will normally be from Monday through Friday and may change depending upon our needs. You will be expected to be available during weekends or after business hours as business dictates. May also be asked to work additional hours as needed to provide adequate coverage at any of our three branch locations. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, among other things, objects, tools, PC keyboard or controls; reach with hands and arms; talk and hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to stoop, kneel, and or crouch. The employee will need to lift box[es] and other supplies that may weigh in excess of 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Benefits and Salary The hourly compensation range for this position is $17.50/hr - $19.00/hr. In addition, APL Federal Credit Union provides employees with a generous benefits package that includes health, dental, vision, life insurance, company paid Short-Term and Long-Term Disability, a 401(k)-retirement plan with employer contribution, Pension Plan, paid vacation, paid holidays, and more! APL Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $17.5-19 hourly Auto-Apply 22d ago
  • Floating Bank Teller - Walter Reed/Bethesda

    Teksystems 4.4company rating

    Teller job in Bethesda, MD

    To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. Additional Responsibilities: - Analyze, research and resolve problems and discrepancies related to member accounts/loans - Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications - Counsel current and prospective members about company products and services - Ensure cash and other negotiable instruments are handled properly - Identify opportunities to cross service products and increase product penetration - Perform platform banking functions - Assist level I team members Qualifications: + Cash handling experience required + 1-3 years of banking or professional customer service experience + Must have reliable transportation Schedule: 40 hours per week, must be available to work Monday - Friday between 8:00am - 6:00pm and on Saturday from 8:00am - 2:30pm Job Type & Location This is a Contract position based out of Bethesda, MD. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bethesda,MD. Application Deadline This position is anticipated to close on Jan 31, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-22 hourly 2d ago
  • Customer Service Teller

    Burke & Herbert Bank 4.4company rating

    Teller job in Lake Ridge, VA

    Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise. Essential Functions * Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits. * Adheres at all times to the "check cashing policy" and "limitation of authority policy" as indicated in Reg CC. * Issues cashiers' checks and redeems Savings Bonds. * Reconciles cash and transactions each day to within the "teller difference standards" and reports results through submission of teller daily balance sheet. * Consistently demonstrates a helpful, friendly attitude. * Maintains proper amounts of currency and coin in drawer. * Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures. * Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured. * Adheres to all security procedures. * Sells and/or refers Bank products and services to customers and prospects. * The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities Skills/Abilities * Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good math skills and must be able to perform accurate work. * Understand security issues involving money and checks preferred. * Good comfort level with handling United States currency. * Ability to handle and count money accurately. Education and Experience * High School diploma or equivalent preferred. * Sales and customer service experience preferred. * Experience in handling United States currency preferred. * Basic Computer Skills required. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $24k-28k yearly est. 41d ago
  • Customer Service at SKATE ZONE

    Skate Zone

    Teller job in Crofton, MD

    Job Description Skate Zone in Crofton, MD is looking for one customer service to join our 45 person strong team. We are located on 1082 Maryland 3 South. Our ideal candidate is a self-starter, ambitious, and reliable. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled guests Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $30k-38k yearly est. 4d ago
  • Teller Hyattsville

    Wells Fargo 4.6company rating

    Teller job in Hyattsville, MD

    **Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! **About this role:** Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. **In this role you will:** + Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers + Complete operational activities while minimizing risks under established policies + Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization + Receive direction from managers and exercises judgment within defined policies and procedures + Escalate questions and issues to more experienced roles + Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions + Identify information and services to meet customers financial needs **Required Qualifications:** + 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + 6+ months of experience interacting with people, demonstrated through work, military, or education + Customer service focus with experience handling complex transactions across multiple systems + Ability to educate and connect customers to technology and share the value of mobile banking options + Ability to interact with integrity and professionalism with customers and team members + Experience working with others on a team to meet customer needs + Cash handling experience + Ability to follow policies, procedures, and regulations + Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss + Well-organized, independent and able to prioritize in a fast-paced environment + Ability to exercise judgment, raise questions to management, and adhere to policy guidelines + Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting + Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues **Job Expectations:** + Ability to work a schedule that may include most Saturdays + This position is not eligible for Visa sponsorship **Posting Location(s):** + 7700 Landover Road Hyattsville, MD 20785 @RWF22 **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $24.00 - $31.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 23 Jan 2026 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-515878
    $33k-38k yearly est. 5d ago
  • Retail Banker II (Herndon)

    TDI 4.1company rating

    Teller job in Herndon, VA

    Hours: 40 Pay Details: $24.75 - $34.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Retail Banker II is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. Depth & Scope: Acts as a subject matter expert in the Store for both Customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by moderate complexity/risk Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities Evaluates issues, errors and problems based on practices and existing precedents or procedures and independently resolves customer problems escalating when necessary Explains detailed and/or complicated information within the team Builds working relationships with customers and related teams Requires full proficiency gained through job related training to perform a range of activities Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise Engages in conversations with customers about loan products, facilitates the application intake Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) Education & Experience: HS Diploma or GED required; 2 year degree preferred 2+ years of related experience working with customers and/or sales in any capacity Teller experience (Preferred) Cross trained to take customer transactions upon hire Superior Customer Service skills Strong organization skills to handle multiple tasks in a fast-paced environment Excellent communication skills with ability to be concise, clear and consistent Demonstrated effective problem-solving skills Demonstrated ability to schedule and prioritize work Demonstrated ability to work independently and within deadlines Proficient in Microsoft Office Ability to provide community services, including, but not limited to, Financial Education classes Notary License (Preferred) Customer Accountabilities: Delivers Legendary Experience by helping Customers, building relationships, delivering service and advice to TD Customers Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations Serves as a Customer advocate in providing Customer resolution, proactive tips and insights on saving time & money Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution Engages in lobby leadership by orchestrating Customer flow, warmly welcome, discover initial needs and guides Customer appropriately Understands Customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs May act as a point of escalation for Customer questions or concerns May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures Considers the impact of decisions on the well-being of TD, its Customers and stakeholders Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity Improves Customer financial confidence by sharing financial knowledge to help Customers meet and exceed their financial goals Acts as a brand champion both internally and externally Champions Customer service activities; supporting Customers through challenging times and life events Recognizes transaction needs of clients and educates clients on self-service channels including digital options Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time Delivers end to end advice to Customers by providing information and tools for financial management that helps Customers achieve their goals, and provides real time insights Shareholder Accountabilities: Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer Promotes full suite of products, sales, services and banking capabilities Understands and applies operating policies and procedures Supports the timely and accurate completion of business processes and procedures Escalates non-standard or high-risk transactions/activities as necessary Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations Ensures necessary due diligence to support the accuracy of all customer transactions/activities Be knowledgeable of and complies with Bank Code of Conduct Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location Executes with excellence by adhering to all Risk and Control Policies and Procedures Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit Participates in personal performance management and development activities Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally Utilizes feedback through coaching sessions to demonstrate stronger performance Establishes relationships with partner bankers to make effective referrals to them Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team Collaborates with team members in contributing to the success of the team and organization Actively seeks opportunities to improve delivery of work with high attention to quality standards Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills Positively embraces change Adheres and participates in TD's Shared Commitments and code of conduct expectations OCC Language: This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Frequent Standing - Frequent Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $24.8-34 hourly Auto-Apply 13d ago
  • Lead Teller

    City First Bank of Dc 3.7company rating

    Teller job in Washington, DC

    WHO WE ARE City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest needs to drive equitable economic development. Our credit activities are purely commercial and focused on the following segments: Multifamily Affordable Housing, Not-for-Profit Finance, and Small Business Finance. As a depository and commercial lending provider with over $1.3 billion in bank assets as of December 31, 2024, our unified organization has over 100 employees in Washington DC and Los Angeles/Inglewood, CA. ROLE SUMMARY The Lead Teller performs transactions in accordance with the Bank's policies and procedures ensuring adherence to all security, regulatory and compliance standards. Handles complex transaction and responds to escalated client issues; supports the branch sales goals through quality referrals. As directed by the Branch Manager, supports the training and development of new tellers, answers routine questions, and approves transactions within authorized limits. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Accurately performs teller transactions in accordance with bank policy and procedure. Based on knowledge and skills, this position typically has higher authority limits than a Universal Banker. Responds to client inquiries on the telephone or in person adhering to customer privacy and confidentiality guidelines. Provides responsive, quality client services at all times. Follows all established security procedures. Ensure all transactions comply with bank policies and regulatory requirements. Monitor teller performance to maintain accuracy and efficiency. Conduct transaction audits to minimize errors and fraud risks. Regularly review customer accounts for necessary updates and corrections. Ensure all account maintenance requests are properly documented and processed. Verify that customer information aligns with regulatory requirements (e.g., KYC/AML compliance). Manage branch cash orders and ensure adequate cash levels for daily operations. Oversee vault transactions, ensuring proper documentation and security protocols. Perform cash audits and reconcile vault balances with teller drawer totals. Verify the accuracy of deposited checks and cash to prevent discrepancies. Ensure end-of-day deposits are properly processed and balanced. Investigate and resolve any POD discrepancies in a timely manner. Approve teller transactions that exceed standard limits. Review large checks and deposits for potential fraud or holds. Ensure compliance with bank policies and risk mitigation procedures. Manage and place supply orders for branch operations (e.g., teller receipts, cash straps, deposit slips). Ensure proper inventory of critical banking materials. Reg E Claims Review & Approval: Investigate and approve Electronic Fund Transfer (EFT) error claims. Reg CC Review & Approval: Ensure compliance with check hold policies and availability regulations. Enforce dual control protocols for high-risk transactions (e.g., vault access, night drop processing). Maintain security and fraud prevention measures within the branch. Manage customer access and records for safe deposit boxes. Ensure compliance with security and dual-control policies. Perform periodic audits of safe deposit box inventory. Approves transactions within authorized limits. Requirements EDUCATION & EXPERIENCE Required Education/Experience: High School Diploma or equivalent 4+ years of cash handling and customer service experience, preferably in a banking environment. CERTIFICATIONS None KNOWLEDGE, SKILLS, AND ABILITIES Required Knowledge & Skills: Knowledge of Teller systems (FIS Horizon preferred) Exhibits professionalism with internal and external customers Knowledge of deposit products and services Knowledge of banking regulations, policies, and procedures Basic knowledge of MS Office products Effective oral, written, and interpersonal communication skills. Excellent organizational skills Salary Description $22 - $23/hr
    $22-23 hourly 6d ago
  • Travel Customer Service

    Kim Luxe Travel

    Teller job in Arlington, VA

    At Kim Luxe Travel, we specialize in creating customized, luxury, and budget-friendly travel experiences for clients around the world. We're passionate about helping travelers turn their dream vacations into reality - and we're growing our team of dedicated professionals who love travel as much as we do. Position Overview We're seeking an enthusiastic Travel Customer Service Representative to join our remote team. In this role, you'll assist clients with their travel inquiries, bookings, and post-travel support. The ideal candidate has strong communication skills, a customer-first mindset, and a genuine interest in travel planning. Key Responsibilities Provide excellent customer service via phone, email, and chat. Assist clients with travel quotes, bookings, payments, and itinerary details. Answer questions about destinations, accommodations, and travel options. Communicate professionally with vendors, airlines, and tour operators. Manage client reservations and resolve any travel-related issues. Promote travel packages, upgrades, and special deals. Maintain detailed records of client interactions in the CRM system. Qualifications Previous experience in customer service or the travel industry preferred. Excellent written and verbal communication skills. Strong attention to detail and problem-solving abilities. Ability to multitask in a fast-paced, remote environment. Familiarity with travel booking systems (preferred but not required). Passion for travel and helping others plan unforgettable trips. What We Offer Remote, flexible work schedule. Performance bonuses and commission opportunities. Training and professional development in the travel industry. Access to exclusive travel discounts and perks. Supportive, team-oriented work culture.
    $24k-32k yearly est. 14d ago
  • Universal Banker I - Part time

    Bank of Charles Town

    Teller job in Charles Town, WV

    Do you enjoy interacting with people? Do you enjoy building lasting relationships all while gaining important life financial skills? Are you a multi-tasker that must have organization in your life? Potomac Bank is looking for a Universal Banker I that fits these characteristics. Description Reports To: Branch Manager/Assistant Branch Manager FLSA Status: Non-Exempt SUMMARY Responsible for a broad range of teller transaction processing, referring bank products and services while providing friendly customer service and playing a vital role in delivering an exceptional customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Service * Ability to interact with the public and deal effectively with their questions or problems. * Familiar with the Bank's products and services. * Looks for opportunities to explain, promote, and refer products or services. * Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent customer service. * Serves as a model of excellent customer service to other employees. * Identifies and refers retail products suitable to the customer's needs. * Handles customer complaints or questions and determines the best course of action to be taken to remedy the situation. * Ability to establish and maintain effective working relationships with co-workers, employees and officials in other departments Universal Banker I Functions * Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits. * Cashes checks and pays out money after verification of signatures and customer balances. Adheres at all times to policies and regulations set forth in the Teller Operational Policy & Procedures Manual. * Processes any or all of the following: Checks, deposits, loan payments, night drop bags, mail deposits, and savings bonds. Provides access to safety deposit boxes. * Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Accurately balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. * Removes deposits from, and counts and balances cash in, automated teller system and night drop bags. * Assist with daily ATM balancing duties. * Demonstrates responsibility and judgment according to check cashing procedures. * Order client checks through Harland Clarke * Issuance of cashier's checks and money orders. * Completes Currency Transaction Reports (CTRs) and obtains independent verification of report * May override excessive drawer cash in Vertex up to approved designated limit. * Open and maintenance all consumer types of checking and savings accounts. * Complete domestic wires forms accurately. Other duties may be assigned. Security * Maintains proper amount of currency and coin in drawer-per Potomac Bank approved teller currency limits. * Maintains neat and orderly work area and ensures that all negotiables and confidential records are properly secured. * Understands role in the event of a robbery, whether victim or bystander, and knows proper post-robbery procedures. * Professional appearance that evokes the customer's trust. * Adheres to all bank policies and procedures and to internal controls and system access restrictions. Other duties may be assigned. CRITICAL SKILLS * Self-Development: Pursue additional education or training to remain current, improve knowledge, and diversify skills. The ability to be cross trained in other areas. * Customer Confidentiality: Never reveal or divulge customer information to anyone outside of the Bank. * Versatility: Ability to multi-task under pressure and fast paced environment. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); 1-2 years of prior customer service experience; position demands a person with an outgoing, service-oriented personality. It also requires general knowledge of bank operations, excellent communication and customer service skills and basic to advanced computer skills. KNOWLEDGE, SKILLS, AND ABILITIES * Position demands a person with a pleasant personality with an above average knowledge of fundamental arithmetic. * Ability to adhere to Potomac Bank's Core Values: Integrity, Teamwork, Growth, Customer Commitment, Community Focus * Must have basic skills in operating a computer, printer, and copy machine. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to operate standard office equipment, including coin sorter and currency counter. * Ability to speak in a clear and understandable manner and write legibly. * Ability to answer telephones and greet public in a friendly and courteous manner. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to deal with problems involving several concrete variables in standardized situations. SMOKE-FREE WORKPLACE BCT is a 100% smoke-free company. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. This job description is not designed to cover or contain a comprehensive listing of all duties/responsibilities that are required of position. Duties/responsibilities may change or be assigned at any time with or without notice. Potomac Bank is an Equal Opportunity/Affirmative Action Employer Potomac Bank supports a workforce of diversity, equity, inclusion, and accessibility
    $34k-46k yearly est. 60d+ ago
  • Banker Associate - Emerging Middle Market - Associate

    JPMC

    Teller job in Washington, DC

    If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as an Associate Banker is for you. As an Associate Banker in Middle Market, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue. Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Banker Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail. This role is not eligible for employer sponsored immigration support of any kind. Job Responsibilities Champion a culture of innovation and a customer centric mindset Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships Find ways to drive new client acquisition in partnership with the bankers Embrace a culture of respect, diversity and inclusion Required Qualifications, Capabilities and Skills 3+ years in a similar banking, venture, credit or treasury role Outstanding professional reputation and integrity Strong leadership skills required Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly Extensive knowledge of products and services Preferred Qualifications, Capabilities and Skills Bachelor's degree preferred Superior knowledge of the market dynamics and its business environment preferred Excellent problem solving, oral, and written communication skills
    $59k-120k yearly est. Auto-Apply 52d ago
  • Corporate & Finance, Mid-Level Banking Associate

    Hogan Lovells

    Teller job in Washington, DC

    Hogan Lovells is seeking mid-level associate to join our US banking and loan finance team. Located in the world's key financial hubs, Hogan Lovells' Finance practice operates one of the leading global practices with more than 450 lawyers located in 30 offices. Our multi-jurisdictional teams combine industry experience to provide an integrated service and capability to our clients, which include the world's leading financial institutions and companies. Our US banking and loan finance team is a fully integrated cross-office national practice that represents lenders, private equity sponsors and public and private companies, both domestically and abroad, in all aspects of lending transactions, including acquisition finance and asset-based lending. Associates on the US banking team will have opportunities to work on a highly varied portfolio of transactions for clients on both the borrower and lender side, including lines of credit for public and private companies, syndicated TLA/TLB transactions, direct lending transactions, note purchase agreement private placements, receivables financings, equipment financings and structured financings. Among other things, ideal candidates will have significant transactional experience in bank financing transactions and related UCC matters, strong interpersonal skills with the ability to interact effectively with sophisticated client teams, a commitment to excellence and a desire to contribute to a friendly and collegial culture within our corporate and finance group and firm as a whole. We have a strong preference for candidates to be located in our New York or Washington DC office but will also consider candidates with at least four years of directly relevant experience for our Denver office. A resume or CV is a must for our application system. We also encourage you to include a cover letter to tell us why you are interested in this position and a law school transcript (or the equivalent). Candidates for lawyer opportunities in the U.S. must have a law degree from an ABA-accredited law school and be a member of the Bar in the United States. All search firm submissions should be sent to ***********************************, Attn: Suzanne Hudgens, Lateral Associate Recruitment Manager, National. Submissions must include a resume and law school transcript. The expected base salary range for this role is $260,000 to $365,000 per year. This range reflects a good-faith estimate of pay at the time of posting; the actual compensation offered may vary depending on factors such as the candidate's qualifications. This position is eligible for additional forms of compensation, which may include annual performance bonuses and discretionary bonuses. Employees in this role are also eligible for benefits offered by the firm, subject to applicable plan terms and conditions, which currently include medical, dental, and vision insurance; a 401(k) retirement plan; and paid time off. Additional benefits may include relocation. Please review this link for more information regarding employee benefits in the United States. We will consider for employment qualified applicants with arrest and conviction records in a manner consistent with the requirements of applicable law, including the San Francisco Fair Chance Ordinance and City of Los Angeles Fair Chance Initiative for Hiring Ordinance. This job description sets forth the responsibilities of this position and may be changed from time to time as shall be determined. Hogan Lovells is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected Veteran status, or other factors protected by law. Hogan Lovells complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Benefits Department at LeaveofAbsence_*******************.
    $59k-120k yearly est. Auto-Apply 12d ago
  • Retail Banker II (Herndon)

    TD Bank 4.5company rating

    Teller job in Herndon, VA

    Herndon, Virginia, United States of America **Hours:** 40 **Pay Details:** $24.75 - $34.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Retail Banker II is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. **Depth & Scope:** + Acts as a subject matter expert in the Store for both Customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking + Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by moderate complexity/risk + Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs + Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral + Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities + Evaluates issues, errors and problems based on practices and existing precedents or procedures and independently resolves customer problems escalating when necessary + Explains detailed and/or complicated information within the team + Builds working relationships with customers and related teams + Requires full proficiency gained through job related training to perform a range of activities + Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise + Engages in conversations with customers about loan products, facilitates the application intake + Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) **Education & Experience:** + HS Diploma or GED required; 2 year degree preferred + 2+ years of related experience working with customers and/or sales in any capacity + Teller experience (Preferred) + Cross trained to take customer transactions upon hire + Superior Customer Service skills + Strong organization skills to handle multiple tasks in a fast-paced environment + Excellent communication skills with ability to be concise, clear and consistent + Demonstrated effective problem-solving skills + Demonstrated ability to schedule and prioritize work + Demonstrated ability to work independently and within deadlines + Proficient in Microsoft Office + Ability to provide community services, including, but not limited to, Financial Education classes + Notary License (Preferred) **Customer Accountabilities:** + Delivers Legendary Experience by helping Customers, building relationships, delivering service and advice to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations + Serves as a Customer advocate in providing Customer resolution, proactive tips and insights on saving time & money + Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution + Engages in lobby leadership by orchestrating Customer flow, warmly welcome, discover initial needs and guides Customer appropriately + Understands Customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs + May act as a point of escalation for Customer questions or concerns + May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures + Considers the impact of decisions on the well-being of TD, its Customers and stakeholders + Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity + Improves Customer financial confidence by sharing financial knowledge to help Customers meet and exceed their financial goals + Acts as a brand champion both internally and externally + Champions Customer service activities; supporting Customers through challenging times and life events + Recognizes transaction needs of clients and educates clients on self-service channels including digital options + Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time + Delivers end to end advice to Customers by providing information and tools for financial management that helps Customers achieve their goals, and provides real time insights **Shareholder Accountabilities:** + Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer + Promotes full suite of products, sales, services and banking capabilities + Understands and applies operating policies and procedures + Supports the timely and accurate completion of business processes and procedures + Escalates non-standard or high-risk transactions/activities as necessary + Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations + Ensures necessary due diligence to support the accuracy of all customer transactions/activities + Be knowledgeable of and complies with Bank Code of Conduct + Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location + Executes with excellence by adhering to all Risk and Control Policies and Procedures **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest + Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit + Participates in personal performance management and development activities + Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally + Utilizes feedback through coaching sessions to demonstrate stronger performance + Establishes relationships with partner bankers to make effective referrals to them + Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team + Collaborates with team members in contributing to the success of the team and organization + Actively seeks opportunities to improve delivery of work with high attention to quality standards + Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills + Positively embraces change + Adheres and participates in TD's Shared Commitments and code of conduct expectations **OCC Language:** + This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 + Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 + Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 + Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Frequent Standing - Frequent Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $24.8-34 hourly 12d ago
  • Universal Banker

    The Freedom Bank of Virginia 4.6company rating

    Teller job in Tysons Corner, VA

    NO WEEKEND HOURS! The Universal Banker is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. The successful candidate will demonstrate: * Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation * Customer Service Skills: Demonstrates professionalism and empathy in customer interactions * Adaptability: Has the ability to learn and adapt quickly to new information and technology * Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships * Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently * Agility: Able to process information and move quickly through problem resolution Essential Functions: * Engaging customers in conversation to understand their banking needs and preferences. * Processing transactions accurately and efficiently. * Providing assistance with account service needs. * Facilitating customer awareness and education of bank services, including digital banking capabilities. * Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs. * Employs problem-solving skills and sound judgment and recommends appropriate solutions to resolve customer problems, concerns, requests. * Performs client transactions such as the accepting of deposits and payments, disbursing of cash, issuing of official checks, preparing of currency transaction reports and placing stop payments. * Performs all duties associated with opening, maintaining and closing all types of client deposit accounts and assisting with optional account services, including stop payments, wire transfers, check orders and debit card requests. * Develops and maintains knowledge of bank products and services. * Participates in sales outreach strategies including outbound calling to achieve individual and team goals for deposit growth and referrals to our business line partners. * Represents and participates in community events sponsored by the Bank. * Maintains proficiency in digital channel technology and possesses the ability to educate clients. * Identifies risk and escalate concerns through proper channels. * Completes and passes all required BVS classes on time. * Maintains security of cash drawer. * Adheres to all bank and regulatory policies and procedures specific to position. * Performs other duties as assigned. Requirements * High School Diploma or equivalent required, Bachelor's degree a plus. * Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required. * Strong interpersonal skills with ability to build relationships. * Prior experience in handling and being accountable for money is required. * Excellent customer service skills. * Strong oral and written communication skills. * Competence to exercise sound business judgement. * Proficient computer skills. * Capability to handle multiple tasks with attention to detail. * Ability to work independently or as a member of a team. * Expertise in retail banking, relationship sales, and extensive knowledge of bank products and applicable federal and state laws and regulations. * High level of client service with the ability to be a self-starter and be comfortable interacting with external clients, centers of influence, and internal partners. * Must be able to excel in developing strong, trusting relationships and work well under tight deadlines with multiple priorities. * Excellent written and verbal communication skills, strong attention to detail and follow through.
    $30k-35k yearly est. 6d ago
  • Retail Banker

    Old Dominion National Bank 4.1company rating

    Teller job in Tysons Corner, VA

    Full-time Description Retail Bankers serve as the front line of the Retail Branch, performing both teller line duties, and some platform duties. This position will serve as a floating role, providing support between our Leesburg and Tysons branch locations as needed. Essential Functions: Perform all duties typically designated to the teller role, to include but not limited to the following: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Process checking and savings withdrawals. Cash checks: verify endorsement, receive proper identification and ensure validity. Cashing on-us checks and transit checks with a thorough understanding of the difference. Issuing cashier checks with a thorough understanding of the process, and obtaining the proper approval signatures Identify counterfeit currency. Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Cross-sell bank products and services. Accept loan payments: verify payment amount and issue receipts. Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Balance drawer daily, including periodic batching of cashed checks. Act as Notary Public. Follow all bank policies and procedures. Perform all duties typically designate to the role of new accounts representative, to include but not limited to the following: Open, close and maintain all deposit products while cross-selling bank products and services based on customer needs in accordance with the banks' program standards. Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary. Research customer questions regarding electronic funds transfers and initiate “Reg E” disputes when appropriate, including the completion of all necessary documents and affidavits. Perform customer requested research, including printing statement and check copies. Contact customers to obtain necessary signatures on items with missing or irregular signatures. Follow all bank policies and procedures, inclusive of all Retail Department specific internal procedures. All employees will be responsible for understanding and complying with the letter and spirit of all government regulations including, but not limited to the Bank Secrecy Act, that apply to the bank's specific operations. Supervisory Responsibility: This position has no supervisory responsibilities. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: This position requires sitting at a computer station or standing a teller line for extended periods of time. Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are typically Monday through Friday, 8:45 a.m. to 5:15 p.m. Travel: No extensive travel is expected for this position; however, the candidate must have reliable transportation to and from work. In addition, must be willing to travel to branch locations with-in market to provide coverage in cases deemed necessary. Additional Eligibility Qualifications: None required for this position. Work Authorization/Security Clearance: Must be eligible to work in the United States. AAP/EEO Statement: Old Dominion National Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ODNB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ODNB expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ODNB's employees to perform their job duties may result in discipline up to and including discharge. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements Required Education and Experience: High school diploma or GED strongly preferred. 6 months or more of banking experience strongly preferred. Customer service experience preferred. Competencies: Customer/Client Focus. Personal Effectiveness/Credibility. Problem Solving/Analysis. Teamwork Orientation. Initiative. Organizational Skills.
    $30k-38k yearly est. 60d+ ago

Learn more about teller jobs

How much does a teller earn in Reston, VA?

The average teller in Reston, VA earns between $27,000 and $41,000 annually. This compares to the national average teller range of $26,000 to $39,000.

Average teller salary in Reston, VA

$33,000

What are the biggest employers of Tellers in Reston, VA?

The biggest employers of Tellers in Reston, VA are:
  1. The PNC Financial Services Group
  2. Expeditors
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