Universal Banker Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions.
For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking.
We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.
Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.
You might say we're unlike any other bank.
And you'd be right."
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Universal Banker
Starting Pay: 17.50-22.00/hour
Position Summary
The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers. Employees in this position will display effective communication skills and exhibit a good knowledge of the products and services offered. Also responsible for offering referral opportunities that will result in outcomes that define excellent customer service.
An employee will remain in a trainee position until they have proven their ability to effectively place customers in the correct mix of product and services through needs based questioning. They must be able to regularly meet and/or exceed performance and production goals established by the Banking Center Manager.
Primary Accountabilities
Institutional knowledge of banking.
Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds.
Examines cash carefully to guard against counterfeit bills.
Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts.
Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences.
Understanding basic knowledge of deposit and lending products & services.
Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships to include determining needs and referring business partners.
Assists with basic deposit account openings and maintenance requests with monitoring and coaching provided by a senior level employee.
Develop sales and product knowledge allowing them to achieve personal and team goals as set. Track and monitor those sales and opportunities in the customer information software.
Participate in onsite visits to customers to promote the Employee Perks at Work Program & Merchant Services.
Proactively participates in outbound teleconsulting to promote and expand current client relationships.
Actively participate in weekly huddles and one on one coaching sessions.
Serves as relief and /or backup teller in other locations of Midland States Bank.
Timely completion of all assigned learning activities.
Demonstrates and models Midland States Bank core values that support the bank's culture.
Participate in bank sponsored community activities and initiatives.
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
May require work in a Midland office to ensure collaboration and support of internal and external customers.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Other duties as assigned.
Position Qualifications
Education/Experience:
Sales and customer service background.
Ability to:
Stand for extended periods of time.
Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs).
Other Desired Qualifications:
Multilingual speakers are encouraged to apply.
Competencies:
Business insight
Cultivates innovation
Drives results
Makes sound decisions
Being a brand champion
Collaborates
Communicates effectively
Customer focus
Being Authentic
Emotional Intelligence
Self development
Being flexible and adaptable
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
THIS DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
PI6162d964d90c-37***********4
$26k-30k yearly est. 1d ago
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Part Time Teller
First Community Credit Union 3.8
Teller job in Rockford, IL
Part-time Description
Primary Responsibilities:
Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members.
Perform accurate financial transactions for members.
Offer credit union products and services that fit individual member needs.
Provide administrative support as needed under the supervision of the Head Teller or a member of the management team.
Uphold a strong sales culture within the credit union.
Primary Qualifications: Passionate and enthusiastic; possess world class service and leadership skills; strong knowledge and understanding of FCCU products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Live the First Community Credit Union Mission, Vision and Values within the organization and our communities.
Assist in branch services and operations to serve our members.
Accept share deposits and loan payments from members in person and by mail, disburse share withdrawals and perform miscellaneous cash transactions.
Transfer of funds between members' accounts.
Balance cash drawer.
Process payments for the sale of credit union products sold.
Set up new accounts on the system and prepare necessary paperwork, as required at the branch level.
Provide information concerning the credit union and members' accounts, in accordance with credit union policy.
Maintain and update mailing lists of credit union members as assigned.
Assist in sending out mailings.
Assist in answering the phone and routing calls to the appropriate staff member.
Follow all state and federal laws and regulations.
Make suggestions for improving existing products and developing new products.
Adequate understanding of the credit union's products and services to allow for effective cross selling and general discussion of those products/services with members.
Hand out credit union promotional items to assist in promoting credit union special events and campaigns.
Outbound calling.
Maintain a clean and neat work area.
Maintain a good working relationship with members, coworkers and the Board of Directors.
Attend credit union functions as requested.
Perform other related duties as assigned.
Working Conditions:
Normal office working conditions with the absence of disagreeable elements.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Requirements
Required Knowledge, Skills, and Abilities:
Passionate and enthusiastic.
World-class service skills.
Cash handling experience.
Accurate and detail oriented.
Works well with others and follows directions.
Outgoing personality, able to speak clearly and have the ability to ask for new business
Ability to effectively communicate with members and interpret their needs.
Provide accurate and timely professional service.
Willingness to learn new skill sets to advance in a career with First Community Credit Union.
Typing and keyboard skills desired.
Ability to speak multiple languages desired.
Knowledge of state and federal regulations relating the credit union operations management.
Availability to work weekends and extended hours, as needed.
Education and Experience:
This position requires a high school education or be under a school work study program. Previous cash handling experience desirable.
Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act
Salary Description $17
$28k-33k yearly est. 60d+ ago
Teller
Citizens Bank 3.7
Teller job in East Troy, WI
Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services.
Essential duties and responsibilities:
Represents the Bank to customers in a courteous, professional manner
Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures
Provides customers with outstanding service
Cross sells Bank products to customers
Maintains and balances a teller drawer
Views basic account history and answers account questions
Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks
Answers the phone and assists customers as needed
Processes check orders/reorders
Processes cash advances
Processes stop payments
Processes changes of address
Processes coin orders
Processes wire transfers
Unlocks and resets digital banking access
Processes Add on CD deposits/batching
All other duties as assigned
These additional duties may be assigned based upon branch need:
Safe Deposit Box access
Vault
Override authority
Critical Competencies:
Accuracy
Customer Service Excellence
Teamwork
Requirements:
High School Diploma or GED required
Prior banking experience preferred
6 months or more related experience in customer service and cash handling required
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines.
High level of professionalism
Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications
Professional communication skills
High level of confidentiality
Excellent organizational skills
Accuracy
Teamwork
****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****
Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at ********************************************************************************************
$31k-35k yearly est. Auto-Apply 58d ago
Teller
Northwest Bank of Rockford 4.8
Teller job in Davis, IL
Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve.
Position Summary:
Provides outstanding customer service by handling customer transactions in a prompt, accurate, and professional manner. Maintain cash drawers and engage in service activities such as check cashing, withdrawals, deposits, and answering customer inquiries to ensure customer needs are met in a timely manner. Refers customers to appropriate department for product and service needs uncovered during business transactions and/or conversations.
Primary Responsibilities:
* Customer Experience
* Provide the internal and external customer with superior customer experience including friendly demeanor, can-do attitude, and willingness to always help whether on the phone or in person.
* Follow-up with customer in a timely manner
* Provide accurate information
* Establish a rapport with the customer
* Performs a variety of bank transactions including checking, savings, and loan transactions to maintain the efficient operation of the bank.
* Verifies checks and other items for proper endorsement and negotiability; verifies signatures and account balances; reconciles checks and cash for deposits; records and processes night deposits, bank by mail transactions, and change orders.
* Balances and maintains a cash drawer by reconciling transactions and verifying beginning and ending cash totals; ensures actual cash count matches teller system balance; researches any balancing errors; monitors cash level of drawer and branch within established limits.
* Assist in the daily balancing of vault and coin machine as needed
* Satisfy consumer customer service requests including but not limited to online banking (mobile banking) functions, safe deposit needs, check orders, issuing debit cards, etc.
* Meet and exceed established referral goals by explaining and promoting bank & partner products and services.
* Perform general office duties such as opening and closing the branch, answering main branch line, adhering to branch standards, scanning, etc.
* Assistant in training needs of team members
* Assist other staff members with projects as needed.
* Understands the confidential nature of the banking industry and adheres to company policies and procedures for protecting customer's private information.
* Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Competencies:
Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Communicator: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes.
Interpersonal: Interact with others positively and build relationships with internal and external customers.
Adaptable: Able to change approach or method to best fit the situation, deal with frequent change, delays, or unexpected events.
Judgement: Intuitive curiosity to investigate and follow through. Sound decision-making abilities, working within the scope of responsibilities and seeking guidance where necessary.
Technical: Knowledge of Word Processing software, Spreadsheet software, Internet software. Knowledge of Jack Henry, Deposit Pro, or Laser Pro Software a plus.
Position Performance Standards:
Meet annual branch and individual goals to ensure growth
Maintain standards of accuracy
Performance Weightings:
40% Competencies
60% Position Performance Standards and Personal Goals
Qualifications:
HS Diploma/equivalent required. Minimum of 1 year retail banking or customer service experience required. Cash handling preferred.
Physical Demands and Work Environment:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. Occasional lifting of 25-50 pounds may occur. The physical demands described here are representative of those that must be met by staff to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
$33k-37k yearly est. 13d ago
Part-time Teller
Stillman Bank
Teller job in Oregon, IL
Part-time Description
ABOUT US:
Stillman Bank is a local, community bank founded in 1882. Started in Stillman Valley, IL, we have grown to 6 locations throughout Ogle and Winnebago counties. Our organization is owned by shareholders and shareholder families, some of which span back 3 generations. Our Mission is to provide comprehensive financial solutions that support the well-being of our customers and strengthen the communities we serve.
ABOUT THE ROLE:
As a teller, you are on the front lines, interacting with customers throughout the day. A positive, outgoing personality is a must. This position performs a variety of deposit transactions and other banking customer services, while ensuring accuracy, courtesy, professionalism, and customer satisfaction. This role looks for opportunities to explain and suggest other products and services to customers.
You Will:
Greet customers in a prompt, professional and friendly manner and support a positive, welcoming and customer-focused environment.
Assist customers in preparing necessary documents to complete transactions.
Examine and verify negotiable instruments (such as checks) for customer identity, amount, and endorsements.
Accept and process deposits and withdrawals to customer accounts using software and scanners, and issue appropriate receipts to customers.
Count cash and coin manually as needed to complete transactions. Currency and coin count may also be verified using electronic counting devices.
Cash checks within authorized limits and disburse currency upon verification of signatures and fund availability.
Receive customer loan and credit payments, property tax payments and safe deposit box rental payments, issuing appropriate receipts.
Prepare cashier checks and money orders, sells gift cards and license plate stickers, and perform other deposit activities as authorized and assigned.
Balance cash drawer at designated times daily. Assist with determining causes for and correcting unbalanced drawer offages.
Assist with daily balancing of ATM as assigned.
Actively suggest products and services to customers by identifying potential needs and explaining solutions available from the bank.
Accept check orders, address changes and other customer requests and forwards information to the appropriate department for processing.
Document and report any customer problems or complaints for the daily quality control report.
Respect and maintain customer privacy and confidentiality at all times.
This is an on-site position working roughly 20-29 hours per week, depending on coverage needs. Ability to work a Saturday morning rotation is required.
Work is done in a typical office environment, so employees are required to operate numerous types of office equipment. The position requires occasional standing, walking, lifting, carrying, bending, kneeling, stretching, and stooping are required. Some lifting up to 50 pounds required for coin bags. Hand and finger dexterity needed due to significant use of hands for cash and coin handling tasks. The ability to frequently view and read computer screens or paper document
Requirements
ABOUT YOU:
17 years of age or older
Positive, friendly and welcoming personality with excellent verbal communication and interpersonal skills.
Proficient with computers and standard equipment operation.
Experienced with cash handling or customer service responsibilities.
Able to recognize issues of significance and prioritize work.
ABOUT COMPENSATION AND BENEFITS:
We believe our employees are our greatest assets and deserve competitive pay and benefits. We regularly review our compensation and align our ranges with market data for our geography, industry, and institution size.
This is an hourly, non-exempt position averaging 20-29 hours per week. The expected pay range is $15.50 - $18 per hour.
40 hours of paid flex (personal) time is available after 90 days of service.
6 hours of time off per year is paid for you to volunteer with a non-profit of your choice.
You are paid 6 hours of pay on the 11 holidays that we are closed.
Discretionary 401k match and profit-sharing contributions are made on your behalf once you have met the eligibility requirements.
Salary Description $15.50-$18.00
$15.5-18 hourly 4d ago
Universal Teller
Home State Bank 4.2
Teller job in Lake in the Hills, IL
Home State Bank has an opening for Universal Teller in Lake in the Hills, IL.
This position is an onsite position and looking for local candidates as there is not any relocation provided.
The Universal Teller position will assist the branch in achieving the deposit and loan growth by identifying new opportunities to convert service opportunities into sales. The individual will be contacting new or existing customers in person or by phone to retain and expand banking relationships. This will involve proactively soliciting and returning referrals opportunities from internal departments and existing customers. The position will be performing a wide variety of banking transactions efficiently, while accurately managing the funds of an assigned teller station. While providing excellence in customer service, this individual will be applying rules, regulations, bank policy and audit and compliance procedures to prevent loss of bank assets. Home State Bank offers fantastic growth opportunities.
Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day.
Preferred Skills:
- Cash handling skills and the ability to perform advanced math functions
- Ability to present a professional image for contact with the public
- Proper communication abilities in both oral and written form
- In-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions
- Appropriate bank and ancillary product knowledge for the level of selling and cross-selling performance expected
- Able to work in a team environment and interact well and positively with co-workers and management
- Excellent customer service skills
- Ability to multi-task and to be flexible
- High degree of accuracy
- Computer skills - Word and Excel
Make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community bank and get excited about doing interesting work that matters, then we encourage you to apply. You are able to stop at any branch, fax to ************ or apply online at *****************
Working environment and conditions include:
Typical office environment with exposure to moderate noise levels.
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire:
Medical through BCBS - 2 PPO Plans, HSA, and HMO
Dental PPO through BCBS
Vision insurance through BCBS
$50,000 in Company Paid Life & ADD and long-term disability insurance
401k after 90 days with company match of 3% after a year
Generous Time Off - 2 weeks paid vacation, 1-week sick pay and 11 paid FDIC holidays, 1 floating holiday (personal) day
Tuition reimbursement - courses and books up to $6,000 annually per policy
Holiday Party at Boulder Ridge Country Club
We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$30k-34k yearly est. Auto-Apply 27d ago
Teller
Foresight Financial Group Inc.
Teller job in Davis, IL
Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve.
Position Summary:
Provides outstanding customer service by handling customer transactions in a prompt, accurate, and professional manner. Maintain cash drawers and engage in service activities such as check cashing, withdrawals, deposits, and answering customer inquiries to ensure customer needs are met in a timely manner. Refers customers to appropriate department for product and service needs uncovered during business transactions and/or conversations.
Primary Responsibilities:
Customer Experience
Provide the internal and external customer with superior customer experience including friendly demeanor, can-do attitude, and willingness to always help whether on the phone or in person.
Follow-up with customer in a timely manner
Provide accurate information
Establish a rapport with the customer
Performs a variety of bank transactions including checking, savings, and loan transactions to maintain the efficient operation of the bank.
Verifies checks and other items for proper endorsement and negotiability; verifies signatures and account balances; reconciles checks and cash for deposits; records and processes night deposits, bank by mail transactions, and change orders.
Balances and maintains a cash drawer by reconciling transactions and verifying beginning and ending cash totals; ensures actual cash count matches teller system balance; researches any balancing errors; monitors cash level of drawer and branch within established limits.
Assist in the daily balancing of vault and coin machine as needed
Satisfy consumer customer service requests including but not limited to online banking (mobile banking) functions, safe deposit needs, check orders, issuing debit cards, etc.
Meet and exceed established referral goals by explaining and promoting bank & partner products and services.
Perform general office duties such as opening and closing the branch, answering main branch line, adhering to branch standards, scanning, etc.
Assistant in training needs of team members
Assist other staff members with projects as needed.
Understands the confidential nature of the banking industry and adheres to company policies and procedures for protecting customer's private information.
Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Competencies:
Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Communicator: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes.
Interpersonal: Interact with others positively and build relationships with internal and external customers.
Adaptable: Able to change approach or method to best fit the situation, deal with frequent change, delays, or unexpected events.
Judgement: Intuitive curiosity to investigate and follow through. Sound decision-making abilities, working within the scope of responsibilities and seeking guidance where necessary.
Technical: Knowledge of Word Processing software, Spreadsheet software, Internet software. Knowledge of Jack Henry, Deposit Pro, or Laser Pro Software a plus.
Position Performance Standards:
Meet annual branch and individual goals to ensure growth
Maintain standards of accuracy
Performance Weightings:
40% Competencies
60% Position Performance Standards and Personal Goals
Qualifications:
HS Diploma/equivalent required. Minimum of 1 year retail banking or customer service experience required. Cash handling preferred.
Physical Demands and Work Environment:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. Occasional lifting of 25-50 pounds may occur. The physical demands described here are representative of those that must be met by staff to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
$29k-36k yearly est. Auto-Apply 6d ago
Teller
Nwbrockford
Teller job in Davis, IL
Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve.
Position Summary:
Provides outstanding customer service by handling customer transactions in a prompt, accurate, and professional manner. Maintain cash drawers and engage in service activities such as check cashing, withdrawals, deposits, and answering customer inquiries to ensure customer needs are met in a timely manner. Refers customers to appropriate department for product and service needs uncovered during business transactions and/or conversations.
Primary Responsibilities:
Customer Experience
Provide the internal and external customer with superior customer experience including friendly demeanor, can-do attitude, and willingness to always help whether on the phone or in person.
Follow-up with customer in a timely manner
Provide accurate information
Establish a rapport with the customer
Performs a variety of bank transactions including checking, savings, and loan transactions to maintain the efficient operation of the bank.
Verifies checks and other items for proper endorsement and negotiability; verifies signatures and account balances; reconciles checks and cash for deposits; records and processes night deposits, bank by mail transactions, and change orders.
Balances and maintains a cash drawer by reconciling transactions and verifying beginning and ending cash totals; ensures actual cash count matches teller system balance; researches any balancing errors; monitors cash level of drawer and branch within established limits.
Assist in the daily balancing of vault and coin machine as needed
Satisfy consumer customer service requests including but not limited to online banking (mobile banking) functions, safe deposit needs, check orders, issuing debit cards, etc.
Meet and exceed established referral goals by explaining and promoting bank & partner products and services.
Perform general office duties such as opening and closing the branch, answering main branch line, adhering to branch standards, scanning, etc.
Assistant in training needs of team members
Assist other staff members with projects as needed.
Understands the confidential nature of the banking industry and adheres to company policies and procedures for protecting customer's private information.
Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Competencies:
Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Communicator: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes.
Interpersonal: Interact with others positively and build relationships with internal and external customers.
Adaptable: Able to change approach or method to best fit the situation, deal with frequent change, delays, or unexpected events.
Judgement: Intuitive curiosity to investigate and follow through. Sound decision-making abilities, working within the scope of responsibilities and seeking guidance where necessary.
Technical: Knowledge of Word Processing software, Spreadsheet software, Internet software. Knowledge of Jack Henry, Deposit Pro, or Laser Pro Software a plus.
Position Performance Standards:
Meet annual branch and individual goals to ensure growth
Maintain standards of accuracy
Performance Weightings:
40% Competencies
60% Position Performance Standards and Personal Goals
Qualifications:
HS Diploma/equivalent required. Minimum of 1 year retail banking or customer service experience required. Cash handling preferred.
Physical Demands and Work Environment:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. Occasional lifting of 25-50 pounds may occur. The physical demands described here are representative of those that must be met by staff to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
$29k-36k yearly est. Auto-Apply 6d ago
Teller
Foresight Bank
Teller job in Davis, IL
Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve.
Position Summary:
Provides outstanding customer service by handling customer transactions in a prompt, accurate, and professional manner. Maintain cash drawers and engage in service activities such as check cashing, withdrawals, deposits, and answering customer inquiries to ensure customer needs are met in a timely manner. Refers customers to appropriate department for product and service needs uncovered during business transactions and/or conversations.
Primary Responsibilities:
Customer Experience
Provide the internal and external customer with superior customer experience including friendly demeanor, can-do attitude, and willingness to always help whether on the phone or in person.
Follow-up with customer in a timely manner
Provide accurate information
Establish a rapport with the customer
Performs a variety of bank transactions including checking, savings, and loan transactions to maintain the efficient operation of the bank.
Verifies checks and other items for proper endorsement and negotiability; verifies signatures and account balances; reconciles checks and cash for deposits; records and processes night deposits, bank by mail transactions, and change orders.
Balances and maintains a cash drawer by reconciling transactions and verifying beginning and ending cash totals; ensures actual cash count matches teller system balance; researches any balancing errors; monitors cash level of drawer and branch within established limits.
Assist in the daily balancing of vault and coin machine as needed
Satisfy consumer customer service requests including but not limited to online banking (mobile banking) functions, safe deposit needs, check orders, issuing debit cards, etc.
Meet and exceed established referral goals by explaining and promoting bank & partner products and services.
Perform general office duties such as opening and closing the branch, answering main branch line, adhering to branch standards, scanning, etc.
Assistant in training needs of team members
Assist other staff members with projects as needed.
Understands the confidential nature of the banking industry and adheres to company policies and procedures for protecting customer's private information.
Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Competencies:
Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Communicator: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes.
Interpersonal: Interact with others positively and build relationships with internal and external customers.
Adaptable: Able to change approach or method to best fit the situation, deal with frequent change, delays, or unexpected events.
Judgement: Intuitive curiosity to investigate and follow through. Sound decision-making abilities, working within the scope of responsibilities and seeking guidance where necessary.
Technical: Knowledge of Word Processing software, Spreadsheet software, Internet software. Knowledge of Jack Henry, Deposit Pro, or Laser Pro Software a plus.
Position Performance Standards:
Meet annual branch and individual goals to ensure growth
Maintain standards of accuracy
Performance Weightings:
40% Competencies
60% Position Performance Standards and Personal Goals
Qualifications:
HS Diploma/equivalent required. Minimum of 1 year retail banking or customer service experience required. Cash handling preferred.
Physical Demands and Work Environment:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. Occasional lifting of 25-50 pounds may occur. The physical demands described here are representative of those that must be met by staff to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
$29k-36k yearly est. 14d ago
Bank Teller
Great Lakes Credit Union 3.5
Teller job in Crystal Lake, IL
Great Lakes Credit Union is Hiring
GREAT
people for our
GREAT
team!
Do you enjoy customer interaction and relationship building?
WE WANT YOU ON OUR TEAM!
The Member Specialist (Bank Teller) is primarily responsible for meeting or exceeding members' expectations by acting as the members' most valued financial partner, taking every opportunity to understand and assess their financial needs and goals. Advises members of appropriate products and services and makes necessary referrals that will help them achieve their goals. Performs all duties with accuracy and in compliance with federal and state laws, rules and regulations, and complies with GLCU's policies and procedures. Demonstrates cooperation and maintains positive working relationships with other GLCU departments and staff. Supports the Member Promise and maintains positive working relationships by supporting Standards of Excellence.
As a Member Specialist (Bank Teller) you will:
Provides high quality member service and retention activities by accurately performing transactions ranging from deposits, withdrawals, payments, transfers, money orders, and cashier's check.
Provides appropriate advice, counseling, and solutions to member inquiries and problems. Works with other Credit Union personnel to proactively meet member needs in a responsive, efficient manner across department lines.
Supports a sales and services driven culture.
Complies with federal and state regulations and internal controls and expectations while maintaining secure inventory control of negotiable instruments and cash.
Ensure the safety and security of the branch by following all the policies and procedures.
Opens and prepares department for daily operations.
Processes night depository, express drop and mail transactions as required.
Performs departmental audits and audits of teller work as required.
Verifies members' signatures, account ownership and identification.
Closes, balances, and secures branch. Balances coin machine and prepares coin shipments.
Maintains vault combinations.
Meets and exceeds personal performance goals and contributes to branch, and Credit Union goals.
Meets and consults with members or prospects to identify needs and offers appropriate products/services to help them achieve their financial objectives.
Builds a relationship with our members by managing a book of business through outbound calls, member resolution calls and sales leads calls.
Responsible for opening and maintaining membership accounts in accordance with policies and procedures.
Provides and assists with Call Center support as needed.
Provides assistance to other departments and branches as required.
Participates in credit union promotions and community events.
Responsible for maintaining compliance with all applicable federal, state, and local rules and regulations, and following all GLCU policies, procedures and internal controls.
All other duties as assigned.
Requirements needed to be part of this team:
High school diploma, GED or equivalent.
Demonstrated excellent customer service and communication skills.
A passion for helping and supporting others.
Cash handling experience in financial institution or retail establishment.
A high degree of accuracy and attention to detail.
Proficient with computer applications and systems, including Microsoft Word, Excel, and Outlook.
Benefits We Offer:
At GLCU, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your well-being and help you thrive both personally and professionally. Here's what you can expect:
Competitive total compensation package: We offer a competitive total compensation salary structure that rewards your hard work and contributions.
Health & Wellness: Enjoy comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. We also provide access to wellness programs, health membership reimbursement. The company paid Short Term Disability and Long Term Disability.
Employee Banking Benefits: Enjoy the flexibility and convenience with 24/7 digital banking, a network of more than 30,000 ATMs, 18 branches.
Company Paid Life Insurance: Enjoy peace of mind with company-paid life insurance, providing financial protection for you and your loved ones.
Generous Paid Time Off: Recharge and relax with a generous PTO policy and paid holidays.
Retirement Savings Plan 401(k): Plan for your future with our 401(k)-retirement savings plan, complete with employer matching contributions to help you reach your financial goals.
Professional Development: We are committed to your growth! Take advantage of our training programs, mentorship opportunities, and tuition reimbursement for continuing education.
Employee Recognition Programs: We celebrate your achievements and milestones through various recognition programs.
Diverse and Inclusive Culture: Join a vibrant team that values diversity and fosters an inclusive environment where everyone feels welcome and empowered.
Community Engagement: Participate in our community service initiatives and volunteer opportunities to make a positive impact in the communities we serve.
Join us at GLCU and discover a workplace that invests in you! We're the total package!
Great Lakes Credit Union is proud to be an Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sex
$27k-30k yearly est. Auto-Apply 19d ago
Universal Banker
Community State Bank 4.3
Teller job in Lake Geneva, WI
Are you passionate about serving your community and helping your neighbors? Are you talented, creative or hard-working? All of the above? Do you want to work in a fun and rewarding environment? As a member of the CSB team, not only will you experience our supportive work culture, but you will also receive the opportunities, tools and encouragement critical for professional growth.
At Community State Bank, we are more than just a bank, we focus on building strong successful partnerships based on respect and trust. Our goal is providing opportunity to our customers, employees, and the communities we serve.
Purpose: Universal Banker is responsible for transactional activity, opening and maintaining personal and business accounts, account resolutions, as well as consumer lending duties. This individual will also provide cross-selling opportunities to current and future customers. This position is the face of the bank with the overall purpose of providing quality and efficiency to customers. This position will have a thorough understanding of the customer's transaction requirements and be able to effectively communicate all available options to them. They will educate customers about Community State Bank's options and refer to the appropriate products and services matching the customer needs. This position would be working and traveling to other CSB locations in the Racine, Kenosha and Walworth counties.
Essential Duties and Responsibilities:
Transactional/Customer Assistance
Process customers' deposits, withdrawals, loan payments, loan & cash advances, cashier's checks, money orders, and other routine requests.
Routinely provide customers with necessary information and troubleshoot customer issues.
Familiar with customers' resources to be able to assist customers.
Assist customers with access to safe deposit boxes, address changes, & travel notifications.
Troubleshoot issues with debit cards, online banking, & account issues.
Collecting information for outgoing wire transfers.
Balance and maintenance ATM.
Close accounts including IRA's & HSA's
Take loan applications and can quote rates, terms, projected payments, as well as taking care of the loan closing.
Branch Responsibilities
Balance and maintenance ATM.
Assist customers with access to safe deposit boxes.
Opening and closing operations of branch office.
Assist in cash needs for co-workers and branch.
Provide assistance to Branch Manager as needed.
Cross selling
Recognize customer cues for appropriate products and services they currently may not be using.
Comply and work toward the branch goals to achieve and/or exceed branch growth potential.
Account Acquisition
Open personal & business accounts for new and existing customers.
Perform follow up with customers.
Responsible for account maintenance.
Process customer account changes.
Assist with loan application process.
Other Activities
Ability to demonstrate compliance with all bank regulations for assigned job functions and apply to designated job responsibilities -knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulations changes. Follow all bank policies and procedures, compliance regulations, and complete all required, annual required, or job-specific training.
Promote CSB as a relationship community building financial institution with focus on volunteerism and teamwork.
Provide co-workers with positivity and provide support.
Have a strong desire to train in a set of activities designed to impart knowledge and enhance job skills.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education: High school diploma or equivalent GED. Some banking or sales experience is required.
Responsibility and Decision-Making: Recognize any suspicious behavior and can make decisions on when to consult higher management on any transactions. When the Retail Manager is out of the office, more responsibility will be required. Must be able to provide solutions and options to our customers.
Physical Demands: Ability to lift boxes of coin and work in a fast-paced environment.
Work Environment: Fast paced.
Travel: This position would be working and traveling to other CSB locations in the Racine, Kenosha and Walworth counties.
$29k-34k yearly est. Auto-Apply 7d ago
Universal Banker I
Sauk Valley Bank 3.6
Teller job in Sterling, IL
The position of Universal Banker is responsible for performing routine branch duties ensuring the maintenance of the Sauk Valley Bank customer service culture and standards. This position remains fully knowledgeable of bank products and services and is responsible to identify and perform cross selling opportunities.
In addition the Universal Banker assures compliance with all SVB policies and procedures, as well as, all applicable state and federal regulations.
ESSENTIAL DUTIES:
Maintain a high level of service delivery for retail banking products and services within the banking office along the standard of Hug Your Customer
Independently make sound decisions based upon Bank policies, knowledge, and experience
Performs all Teller functions and adhere to the policies and procedures set forth by the bank
Receive all consumer loan applications and facilitate consumer lending process
Performs Personal Banking functions to include: opening, servicing and closing all deposit transaction accounts
Open, service and close all certificates of deposit, IRA s, and H.S.A. accounts
Open and close Branch as assigned
Represents SVB in bank sponsored events
MINIMUM REQUIREMENTS:
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED); one year cash handling and customer service background. Work related experience should consist of a financial institution operations, sales or customer service background.
Bilingual preferred but not required
Intermediate experience, knowledge and training in branch operation activities, terminology and products and services
Intermediate knowledge of related state and federal banking compliance regulations, and other SVB operational policies
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Strong knowledge of general office practices.
Intermediate math skills
Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work with general supervision while performing duties.
Current driver s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
The incumbent must be able to perform this position safely, without endangering the health or safety to him/herself or others.
Sauk Valley Bank is an Equal Opportunity Employer. SVB is committed to the provision of equal opportunity employment for all qualified persons in all job classifications in recruitment, selection and promotion without regard to race, color, religion, gender, gender identity, sexual orientation, parental status, national origin, age, disability, military status, veteran status or any other protected status. Submission of this information is voluntary and is not considered in employment decisions. This information will be kept separate from the employment files and is considered confidential.
Sauk Valley Bank offers medical, short term disability, long term disability, life, vision, dental and 401K benefits to all full time positions. PTO will vary depending on the level of the position. This position is eligible for incentive.
Management reserves the right to change this position description at any time according to business needs.
Salary Range: $19.00 to $24.00 per hour depending on experience
June 4, 2025
$19-24 hourly 39d ago
Full Time Teller Supervisor
First Community Credit Union 3.8
Teller job in Rockford, IL
Primary Responsibilities:
Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members.
Responsible for the supervision, training and coordination of job duties of tellers and Head tellers.
Assist the Head tellers with questions they have on teller duties or balancing of checks.
Hold meetings to train the Head tellers of common errors or any changes that occur.
Accountable for all cash on premises.
Perform accurate financial transactions for members.
Offer credit union products and services that fit individual member needs.
Provide administrative support as needed under the supervision of the Branch Manager or Operations Manager.
Uphold a strong sales culture within the credit union.
Primary Qualifications: Passionate and enthusiastic; possess world class service and leadership skills; strong knowledge and understanding of FCCU products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Live the First Community Credit Union Mission, Vision and Values within the organization and our communities.
Assist in branch services and operations to serve our members. This includes serving as a backup for the Receptionist.
Open and close the branch office.
Train and supervise the duties and activities of the teller staff as they pertain to credit union policies and procedures.
Perform the duties of a teller as needed.
Responsible for the daily balancing and record keeping of each teller within the branch.
Prepare the weekly work schedule for the teller staff.
Balance and maintain vault cash. Provide Accounting with the weekly cash order amount.
Assist with the supervision and discipline of the teller staff.
Supervise the filing and retrieval of deposit items.
Supervise the imaging, filing and retrieval of other credit union records.
Contact maintenance contract vendors for maintenance of credit union equipment.
Maintain a good working relationship with members, coworkers and the Board of Directors.
Attend credit union functions as requested.
Perform other related duties as assigned.
Working Conditions:
Normal office working conditions with the absence of disagreeable elements.
Note: The statements herein are intended to describe the general nature of level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer
Requirements
Required Knowledge, Skills, and Abilities:
Passionate and enthusiastic.
Strong leadership skills; including planning, organization, communication, mentoring, coaching, staff development, and goal setting.
World-class service skills.
Cash handling experience.
Accurate and detail oriented.
Works well with others and follows directions.
Outgoing personality, able to speak clearly and have the ability to ask for new business
Ability to effectively communicate with members and interpret their needs.
Provide accurate and timely professional service.
Willingness to learn new skill sets to advance in a career with First Community Credit Union.
Typing and keyboard skills desired.
Good organization and time management skills.
Ability to lead and coach other staff members in a professional manner.
Ability to speak multiple languages desired.
Knowledge of state and federal regulations relating the credit union operations management.
Availability to work weekends and extended hours, as needed.
Education and Experience:
This position requires a high school education and 1-2 years of previous experience as a teller. Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act.
Salary Description $18-$20
$27k-31k yearly est. 21d ago
Teller
Citizens Bank-Wi 4.2
Teller job in East Troy, WI
Job Description
Hours/Schedule:
Business Hours: Sunday Closed, Monday - Friday 8:30am-5:30pm, Saturday 8:30am-12pm
15-29 hours/week
*Hours may change at any time based upon business needs
Description:
Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services.
Essential duties and responsibilities:
Represents the Bank to customers in a courteous, professional manner
Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures
Provides customers with outstanding service
Cross sells Bank products to customers
Maintains and balances a teller drawer
Views basic account history and answers account questions
Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks
Answers the phone and assists customers as needed
Processes check orders/reorders
Processes cash advances
Processes stop payments
Processes changes of address
Processes coin orders
Processes wire transfers
Unlocks and resets digital banking access
Processes Add on CD deposits/batching
All other duties as assigned
These additional duties may be assigned based upon branch need:
Safe Deposit Box access
Vault
Override authority
Critical Competencies:
Accuracy
Customer Service Excellence
Teamwork
Requirements:
High School Diploma or GED required
Prior banking experience preferred
6 months or more related experience in customer service and cash handling required
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines.
High level of professionalism
Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications
Professional communication skills
High level of confidentiality
Excellent organizational skills
Accuracy
Teamwork
****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****
Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at ********************************************************************************************
$29k-35k yearly est. 28d ago
Universal Teller
Home State Bank 4.2
Teller job in Lake in the Hills, IL
Job Description
Home State Bank has an opening for Universal Teller in Lake in the Hills, IL.
This position is an onsite position and looking for local candidates as there is not any relocation provided.
The Universal Teller position will assist the branch in achieving the deposit and loan growth by identifying new opportunities to convert service opportunities into sales. The individual will be contacting new or existing customers in person or by phone to retain and expand banking relationships. This will involve proactively soliciting and returning referrals opportunities from internal departments and existing customers. The position will be performing a wide variety of banking transactions efficiently, while accurately managing the funds of an assigned teller station. While providing excellence in customer service, this individual will be applying rules, regulations, bank policy and audit and compliance procedures to prevent loss of bank assets. Home State Bank offers fantastic growth opportunities.
Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day.
Preferred Skills:
- Cash handling skills and the ability to perform advanced math functions
- Ability to present a professional image for contact with the public
- Proper communication abilities in both oral and written form
- In-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions
- Appropriate bank and ancillary product knowledge for the level of selling and cross-selling performance expected
- Able to work in a team environment and interact well and positively with co-workers and management
- Excellent customer service skills
- Ability to multi-task and to be flexible
- High degree of accuracy
- Computer skills - Word and Excel
Make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community bank and get excited about doing interesting work that matters, then we encourage you to apply. You are able to stop at any branch, fax to ************ or apply online at *****************
Working environment and conditions include:
Typical office environment with exposure to moderate noise levels.
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire:
Medical through BCBS - 2 PPO Plans, HSA, and HMO
Dental PPO through BCBS
Vision insurance through BCBS
$50,000 in Company Paid Life & ADD and long-term disability insurance
401k after 90 days with company match of 3% after a year
Generous Time Off - 2 weeks paid vacation, 1-week sick pay and 11 paid FDIC holidays, 1 floating holiday (personal) day
Tuition reimbursement - courses and books up to $6,000 annually per policy
Holiday Party at Boulder Ridge Country Club
We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$30k-34k yearly est. 29d ago
Teller
Foresight Financial Group
Teller job in Davis, IL
Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve.
Position Summary:
Provides outstanding customer service by handling customer transactions in a prompt, accurate, and professional manner. Maintain cash drawers and engage in service activities such as check cashing, withdrawals, deposits, and answering customer inquiries to ensure customer needs are met in a timely manner. Refers customers to appropriate department for product and service needs uncovered during business transactions and/or conversations.
Primary Responsibilities:
Customer Experience
Provide the internal and external customer with superior customer experience including friendly demeanor, can-do attitude, and willingness to always help whether on the phone or in person.
Follow-up with customer in a timely manner
Provide accurate information
Establish a rapport with the customer
Performs a variety of bank transactions including checking, savings, and loan transactions to maintain the efficient operation of the bank.
Verifies checks and other items for proper endorsement and negotiability; verifies signatures and account balances; reconciles checks and cash for deposits; records and processes night deposits, bank by mail transactions, and change orders.
Balances and maintains a cash drawer by reconciling transactions and verifying beginning and ending cash totals; ensures actual cash count matches teller system balance; researches any balancing errors; monitors cash level of drawer and branch within established limits.
Assist in the daily balancing of vault and coin machine as needed
Satisfy consumer customer service requests including but not limited to online banking (mobile banking) functions, safe deposit needs, check orders, issuing debit cards, etc.
Meet and exceed established referral goals by explaining and promoting bank & partner products and services.
Perform general office duties such as opening and closing the branch, answering main branch line, adhering to branch standards, scanning, etc.
Assistant in training needs of team members
Assist other staff members with projects as needed.
Understands the confidential nature of the banking industry and adheres to company policies and procedures for protecting customer's private information.
Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Competencies:
Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Communicator: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes.
Interpersonal: Interact with others positively and build relationships with internal and external customers.
Adaptable: Able to change approach or method to best fit the situation, deal with frequent change, delays, or unexpected events.
Judgement: Intuitive curiosity to investigate and follow through. Sound decision-making abilities, working within the scope of responsibilities and seeking guidance where necessary.
Technical: Knowledge of Word Processing software, Spreadsheet software, Internet software. Knowledge of Jack Henry, Deposit Pro, or Laser Pro Software a plus.
Position Performance Standards:
Meet annual branch and individual goals to ensure growth
Maintain standards of accuracy
Performance Weightings:
40% Competencies
60% Position Performance Standards and Personal Goals
Qualifications:
HS Diploma/equivalent required. Minimum of 1 year retail banking or customer service experience required. Cash handling preferred.
Physical Demands and Work Environment:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. Occasional lifting of 25-50 pounds may occur. The physical demands described here are representative of those that must be met by staff to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
$29k-36k yearly est. Auto-Apply 6d ago
Bank Teller
Great Lakes Credit Union, Inc. 3.5
Teller job in Crystal Lake, IL
Great Lakes Credit Union is Hiring GREAT people for our GREAT team!
Do you enjoy customer interaction and relationship building?
WE WANT YOU ON OUR TEAM!
The Member Specialist (Bank Teller) is primarily responsible for meeting or exceeding members' expectations by acting as the members' most valued financial partner, taking every opportunity to understand and assess their financial needs and goals. Advises members of appropriate products and services and makes necessary referrals that will help them achieve their goals. Performs all duties with accuracy and in compliance with federal and state laws, rules and regulations, and complies with GLCU's policies and procedures. Demonstrates cooperation and maintains positive working relationships with other GLCU departments and staff. Supports the Member Promise and maintains positive working relationships by supporting Standards of Excellence.
As a Member Specialist (Bank Teller) you will:
Provides high quality member service and retention activities by accurately performing transactions ranging from deposits, withdrawals, payments, transfers, money orders, and cashier's check.
Provides appropriate advice, counseling, and solutions to member inquiries and problems. Works with other Credit Union personnel to proactively meet member needs in a responsive, efficient manner across department lines.
Supports a sales and services driven culture.
Complies with federal and state regulations and internal controls and expectations while maintaining secure inventory control of negotiable instruments and cash.
Ensure the safety and security of the branch by following all the policies and procedures.
Opens and prepares department for daily operations.
Processes night depository, express drop and mail transactions as required.
Performs departmental audits and audits of teller work as required.
Verifies members' signatures, account ownership and identification.
Closes, balances, and secures branch. Balances coin machine and prepares coin shipments.
Maintains vault combinations.
Meets and exceeds personal performance goals and contributes to branch, and Credit Union goals.
Meets and consults with members or prospects to identify needs and offers appropriate products/services to help them achieve their financial objectives.
Builds a relationship with our members by managing a book of business through outbound calls, member resolution calls and sales leads calls.
Responsible for opening and maintaining membership accounts in accordance with policies and procedures.
Provides and assists with Call Center support as needed.
Provides assistance to other departments and branches as required.
Participates in credit union promotions and community events.
Responsible for maintaining compliance with all applicable federal, state, and local rules and regulations, and following all GLCU policies, procedures and internal controls.
All other duties as assigned.
Requirements needed to be part of this team:
High school diploma, GED or equivalent.
Demonstrated excellent customer service and communication skills.
A passion for helping and supporting others.
Cash handling experience in financial institution or retail establishment.
A high degree of accuracy and attention to detail.
Proficient with computer applications and systems, including Microsoft Word, Excel, and Outlook.
Benefits We Offer:
At GLCU, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your well-being and help you thrive both personally and professionally. Here's what you can expect:
Competitive total compensation package: We offer a competitive total compensation salary structure that rewards your hard work and contributions.
Health & Wellness: Enjoy comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. We also provide access to wellness programs, health membership reimbursement. The company paid Short Term Disability and Long Term Disability.
Employee Banking Benefits: Enjoy the flexibility and convenience with 24/7 digital banking, a network of more than 30,000 ATMs, 18 branches.
Company Paid Life Insurance: Enjoy peace of mind with company-paid life insurance, providing financial protection for you and your loved ones.
Generous Paid Time Off: Recharge and relax with a generous PTO policy and paid holidays.
Retirement Savings Plan 401(k): Plan for your future with our 401(k)-retirement savings plan, complete with employer matching contributions to help you reach your financial goals.
Professional Development: We are committed to your growth! Take advantage of our training programs, mentorship opportunities, and tuition reimbursement for continuing education.
Employee Recognition Programs: We celebrate your achievements and milestones through various recognition programs.
Diverse and Inclusive Culture: Join a vibrant team that values diversity and fosters an inclusive environment where everyone feels welcome and empowered.
Community Engagement: Participate in our community service initiatives and volunteer opportunities to make a positive impact in the communities we serve.
Join us at GLCU and discover a workplace that invests in you! W e're the total package!
Great Lakes Credit Union is proud to be an Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sex
$27k-30k yearly est. Auto-Apply 20d ago
Part-Time Teller
The Citizens Bank 3.7
Teller job in DeKalb, IL
The Citizens Bank of Philadelphia is currently seeking a part-time Teller for our Dekalb/Scooba locations, as follows: Position Part-Time Teller Location Dekalb/Scooba (Floater) Hours 20 - 24 Hours Provide excellent service to bank clients by conducting appropriate transactions. Meet the needs of clients through a hands-on approach to service, as well as facilitating referrals to other departments or employees when necessary.
About the Opportunity
The Citizens Bank opened in 1908 in Philadelphia, MS, and it quickly earned a reputation for safety, confidence, honesty, integrity, and hard work. Throughout its history, the bank held steadfast to its commitment to be a bedrock partner to the communities it serves. Today, still grounded in the principles on which we were founded, our bank serves the state of Mississippi through 26 branch offices and beyond with its digital and mobile banking solutions. Our high-tech, high-touch approach to full-service banking helps us provide the products and services of larger banks, but with a level of service that only a community bank committed to extraordinary service can provide. We're different. We appreciate and respect our past, but our sights are clearly set on building an even better bank for the future, and it starts with our people. Our commitment to making the bank a great place to work is woven into the fabric of our core values - SERVE.
Essential Duties
Conduct appropriate teller transactions, including the deposit and disbursement of cash, coins and checks from checking and savings accounts; Redeem U. S. Savings Bonds; Accept loan payments; Answer client questions concerning interest rates, service charges and account histories while complying with federal disclosure requirements; Issue money orders and cashier's checks; Count and roll loose coins; Identify counterfeit currency; Provide excellent service through all points of contact with clients; Cover all Philadelphia area branches; Other duties as assigned
The Right Person
6 months - 1 year experience as a teller or in a cash handling position.
Previous work experience in an office environment.
Excellent customer service skills.
Proficient general math skills.
Proficiency with Microsoft Office and other PC applications.
High School or GED Equivalent.
VEVRAA Federal Contractor
$31k-35k yearly est. 17d ago
Universal Banker
Community State Bank 4.3
Teller job in Lake Geneva, WI
Job Description
Are you passionate about serving your community and helping your neighbors? Are you talented, creative or hard-working? All of the above? Do you want to work in a fun and rewarding environment? As a member of the CSB team, not only will you experience our supportive work culture, but you will also receive the opportunities, tools and encouragement critical for professional growth.
At Community State Bank, we are more than just a bank, we focus on building strong successful partnerships based on respect and trust. Our goal is providing opportunity to our customers, employees, and the communities we serve.
Purpose: Universal Banker is responsible for transactional activity, opening and maintaining personal and business accounts, account resolutions, as well as consumer lending duties. This individual will also provide cross-selling opportunities to current and future customers. This position is the face of the bank with the overall purpose of providing quality and efficiency to customers. This position will have a thorough understanding of the customer's transaction requirements and be able to effectively communicate all available options to them. They will educate customers about Community State Bank's options and refer to the appropriate products and services matching the customer needs. This position would be working and traveling to other CSB locations in the Racine, Kenosha and Walworth counties.
Essential Duties and Responsibilities:
Transactional/Customer Assistance
Process customers' deposits, withdrawals, loan payments, loan & cash advances, cashier's checks, money orders, and other routine requests.
Routinely provide customers with necessary information and troubleshoot customer issues.
Familiar with customers' resources to be able to assist customers.
Assist customers with access to safe deposit boxes, address changes, & travel notifications.
Troubleshoot issues with debit cards, online banking, & account issues.
Collecting information for outgoing wire transfers.
Balance and maintenance ATM.
Close accounts including IRA's & HSA's
Take loan applications and can quote rates, terms, projected payments, as well as taking care of the loan closing.
Branch Responsibilities
Balance and maintenance ATM.
Assist customers with access to safe deposit boxes.
Opening and closing operations of branch office.
Assist in cash needs for co-workers and branch.
Provide assistance to Branch Manager as needed.
Cross selling
Recognize customer cues for appropriate products and services they currently may not be using.
Comply and work toward the branch goals to achieve and/or exceed branch growth potential.
Account Acquisition
Open personal & business accounts for new and existing customers.
Perform follow up with customers.
Responsible for account maintenance.
Process customer account changes.
Assist with loan application process.
Other Activities
Ability to demonstrate compliance with all bank regulations for assigned job functions and apply to designated job responsibilities -knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulations changes. Follow all bank policies and procedures, compliance regulations, and complete all required, annual required, or job-specific training.
Promote CSB as a relationship community building financial institution with focus on volunteerism and teamwork.
Provide co-workers with positivity and provide support.
Have a strong desire to train in a set of activities designed to impart knowledge and enhance job skills.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education: High school diploma or equivalent GED. Some banking or sales experience is required.
Responsibility and Decision-Making: Recognize any suspicious behavior and can make decisions on when to consult higher management on any transactions. When the Retail Manager is out of the office, more responsibility will be required. Must be able to provide solutions and options to our customers.
Physical Demands: Ability to lift boxes of coin and work in a fast-paced environment.
Work Environment: Fast paced.
Travel: This position would be working and traveling to other CSB locations in the Racine, Kenosha and Walworth counties.
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$29k-34k yearly est. 8d ago
Universal Banker
Nwbrockford
Teller job in Freeport, IL
Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve.
Position Summary:
The Universal Banker role splits their time between the teller line, opening new accounts and other duties as assigned. Responsible for providing outstanding customer service when assisting customers to determine what products and services best meet the customer's needs when opening new deposit accounts. Responsible for ensuring customer transactions are handled in a prompt, professional manner, following company policies and procedures. Provide additional operational support for compliance and other reporting activities as needed.
Primary Responsibilities:
Customer Experience
Provide the internal and external customer with superior customer experience including friendly demeanor, can-do attitude, and willingness to always help whether on the phone or in person.
Follow-up with customer in a timely manner
Provide accurate information
Establish a rapport with the customer
Performs a variety of bank transactions including checking, savings, and loan transactions to maintain the efficient operation of the bank.
Verifies checks and other items for proper endorsement and negotiability; verifies signatures and account balances; reconciles checks and cash for deposits; records and processes night deposits, bank by mail transactions, and change orders.
Balances and maintains a cash drawer by reconciling transactions and verifying beginning and ending cash totals; ensures actual cash count matches teller system balance; researches any balancing errors; monitors cash level of drawer and branch within established limits.
Assist in the daily balancing of vault and coin machine as needed
Satisfy all consumer customer service requests including but not limited to wires, notary services, disputes, signature card changes, and online banking (mobile banking), check orders, issuing debit cards, etc.
Provide back up to the personal banker for deposit Accounts New & Existing
Assess the needs of the customer by asking the appropriate questions and building customer rapport.
Promote and cross sale bank products and services that fit the customers needs with a solutions-based approach.
Open all types of new accounts to include but not limited to all consumer and small business
Follow-up with clients on a regular basis to ensure proper onboarding and relationship building
Prepare and compile new customer documentation to ensure accuracy and adherence to policy and procedure
Follow all compliance guidelines by properly informing clients of the
Coordinate with Deposit Shared Services, eBanking, Quality Assurance and BASE in resolving customer needs.
Perform account maintenance and close accounts upon customer requests
Meet and exceed established sales and referral goals by explaining & promoting bank & partner products and services.
Perform general office duties such as opening and closing the branch, answering main branch line, adhering to branch standards, scanning, etc.
Assistant in training needs of team members
Assist other staff members with projects as needed.
Understands the confidential nature of the banking industry and adheres to company policies and procedures for protecting customer's private information.
Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Competencies:
Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Communicator: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes.
Interpersonal: Interact with others positively and build relationships with internal and external customers.
Adaptable: Able to change approach or method to best fit the situation, deal with frequent change, delays, or unexpected events.
Judgement: Intuitive curiosity to investigate and follow through. Sound decision-making abilities, working within the scope of responsibilities and seeking guidance where necessary.
Technical: Knowledge of Word Processing software, Spreadsheet software, Internet software. Knowledge of Jack Henry, Deposit Pro, or Laser Pro Software a plus.
Position Performance Standards:
Meet annual branch and individual goals to ensure growth including sales and referrals.
Maintain standards of accuracy in regards to processing and documentation of new accounts, customer transactions, and maintenance.
Performance Weightings:
40% Competencies
60% Position Performance Standards and Personal Goals
Qualifications:
HS Diploma or General Education Degree (GED) required. Minimum of 1 year retail banking or customer service experience required.
Physical Demands and Work Environment:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
The average teller in Rockford, IL earns between $26,000 and $39,000 annually. This compares to the national average teller range of $26,000 to $39,000.
Average teller salary in Rockford, IL
$32,000
What are the biggest employers of Tellers in Rockford, IL?
The biggest employers of Tellers in Rockford, IL are: