ITM Teller - Part Time
Teller job in Springdale, AR
Part-time Description
This position consists of, but not limited to, paying and receiving functions- which includes balancing transaction logs throughout the day, processing customer deposits, withdrawals and loan payments via video (on camera). Projects good customer relations while conveying a positive banking / customer service experience utilizing video technology.
This is a part-time position working 3pm to 7pm Monday through Friday; rotating Saturdays 9am to 12pm.
Major Duties and Accountabilities:
Takes part in and embraces the Legacy Culture and gives outstanding customer service to internal and external customers.
Process deposits, loan payments, cash checks, and other transactions allowed by the ITM.
Verifies and balances transaction logs throughout the day.
This person will be extremely knowledgeable of the ins and outs of our teller system. They will be able to handle any type of transaction that might happen at a teller window.
Be knowledgeable of not only the teller side of the ITM transaction, but also the customer side of the transaction.
Assist customers with using and getting comfortable with the ITM for transactions by providing step-by-step guidance during the interaction, with a focus on educating the customer how the technology works to make them comfortable and competent utilizing the ITM
Demonstrate the ability to process and complete teller transactions in a non-traditional teller environment while offering services that promote ongoing ITM usage.
Basic knowledge of bank products and services.
Follow security and compliance procedures daily.
Recognizes opportunities to offer additional bank products to customers and non-customers as transactions are processing and needs are recognized.
All other responsibilities as assigned.
Requirements
Required:
18 years of age
A high school diploma or GED equivalent.
Strong computer skills.
Preferred:
Bilingual English/Spanish or English/Marshallese.
Previous banking experience.
Teller I
Teller job in Batesville, AR
The Teller I conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them, contributing to the banks growth bank by promoting and cross-selling bank products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers. This duty is performed daily, about 15% of the time.
2. Sets up, closes and balances teller station. This duty is performed daily, about 10% of the time.
3. Records sales of monetary instruments. This duty is performed daily, about 5% of the time.
4. Assists customers with inquiries in person or by telephone. This duty is performed daily, about 10% of the time.
5. Maintains neat and well stocked teller area. This duty is performed weekly, about 5% of the time.
6. Cross sells bank products and services. This duty is performed as needed, about 5% of the time.
7. Follows limits established for protection of customer accounts and bank safety and soundness. This duty is performed daily, about 5% of the time.
8. Adheres to bank policies and procedures. This duty is performed daily, about 5% of the time.
9. Lift coin bags up to 50 lbs. This duty is performed as needed, about 5% of the time.
10. Assists with balancing Vault, ATM, Night Drop, and Coin Machine. This duty is performed as needed, about 5% of the time.
11. Assists with proper scanning of bank documents and proof work. This duty is performed as needed, about 5% of the time.
12. Exercise judgment when applying holds and making check cashing decisions. This duty is performed daily, about 10% of the time.
13. Cross train to be available to open basic new consumer accounts. This duty is performed as needed, about 5% of the time.
14. Adheres to work schedule. Must be flexible in availability for work schedule. This duty is performed daily, about 5% of the time.
15. Maintains positive, friendly and professional attitude and appearance. This duty is performed daily, about 5% of the time.
16. May be required to work an alternative location within the region or market. This duty is performed as needed.
17. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
18. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
19. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Spreadsheet, Word Processing/Typing
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
- Must have a high school diploma or general education degree (GED)
- Must be able to effectively communicate information and respond to questions in person-to-person and small group situations
- Must have basic math skills and 10-key
- Must have cash handling experience in a business environment
- Must be able to maintain a positive, friendly and professional attitude and appearance
- May be required to work an alternative location within the region or market
Teller II
Teller job in Cabot, AR
The Teller II conducts transactions with speed, accuracy, and efficiency, meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role contributes to the bank's growth by promoting and cross-selling bank products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
2. Sets up, closes and balances teller station.
3. Records sales of monetary instruments.
4. Maintains neat and well stocked teller area.
5. Cross sells bank products and services.
6. Follows limits established for protection of customer accounts and bank safety and soundness.
7. Adheres to bank policies and procedures.
8. Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
9. Assists with proper scanning of bank documents and proof work.
10. Exercise judgment when applying holds and making check cashing decisions.
11. Cross train to be available to open basic new consumer accounts.
12. Adheres to work schedule. Must be flexible in availability for work schedule.
13. Maintains positive, friendly and professional attitude and appearance.
14. Performs miscellaneous duties as assigned.
15. Completed required BSA/AML and other required compliance training as assigned.
16. Lift coin bags up to 50 lbs.
17. The ability to work in a constant state of alertness and in a safe manner.
18. May be required to work an alternative location within the region or market. This duty is performed as needed.
19. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Spreadsheet, Word Processing/Typing
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; an. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
* Must have a high school diploma or general education degree (GED)
* Must have 12 to 18 months related experience and/or training
* Must be able to effectively communicate information and respond to questions in person-to-person and small group situations
* Must have basic math skills and 10-key
* Must be able to maintain a positive, friendly and professional attitude and appearance
* May be required to work an alternative location within the region or market
Teller
Teller job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $19/hr with experienced candidates able to earn even more!
NO Weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
As a Teller, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.
Build positive relationships and earn member trust to retain long-term connections
Efficiently manage teller transactions, including deposits, withdrawals and payments
Responsible for understanding Arkansas Federal products and services in order to enhance member experience
Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyTeller
Teller job in North Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $19/hr with experienced candidates able to earn even more!
NO Weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
As a Teller, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.
Build positive relationships and earn member trust to retain long-term connections
Efficiently manage teller transactions, including deposits, withdrawals and payments
Responsible for understanding Arkansas Federal products and services in order to enhance member experience
Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyBANK TELLER
Teller job in Little Rock, AR
MUST BE PROFESSIONAL - FRIENDLY PERSONALITY Processing deposits, withdrawals, transfers and loan payments Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
Ensures teller station is properly stocked with forms, supplies, etc.
Responsible for checking night depository bags and recording proper information on the financial institution s forms
Promote and maintain positive relations with all contacts, customers, and potential customers
Comply with all department and company policies and procedures
Contribute to the fulfillment of department and company objectives and goals
Perform as a team member in allocating and coordinating the workflow
May train new employees and answer co-worker questions
Will be involved in ordering, receiving verifying, and distributing cash
Opens new accounts
Promotes the bank s products and services, consistently cross-sells bank products at every opportunity
Makes concentrated effort to solve customer issues
Performs related duties as assigned by supervisor
Teller - Helena, AR
Teller job in Arkansas
CURRENT EMPLOYEES: Please apply via the intertnal career site by logging into your ADP Account and apply under: Myself > Talent > Career Center.
Who We Are:
Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals.
Job Summary:
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, and exceeding expectations. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - wealth builders for everyone by helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Universal Banker I in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our Universal Banker II when appropriate.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and delivering the utmost world class customer experience environment.
Performs branch operations which may include managing cash devices such as the cash drawer, cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients.
Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals.
Champions new Universal Banker skills such as tablet utilization, account opening, and other key initiatives, helping customers as they learn new ways to bank leveraging all channels of banking.
Educates clients on the usage of technology self-service options such as leveraging the Southern Mobile App, Southern.com, and ATMs to complete their banking needs whenever, wherever, and however they want.
Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience.
Required qualifications, capabilities, and skills.
High School diploma or equivalent.
Minimum six months of customer service and cash handling experience; experience in a bank or similar financial institution preferred.
Strong customer contact skills to meet and greet the public in a friendly, courteous manner responding to a variety of situations in a professional manner
Maintain confidentiality of the Bank's records and customer transactions.
Detail oriented, accurate, and able to multi-task; good mathematical aptitude
Ability to operate a computer terminal, 10 key, and other general office equipment
Willingness to be involved and represent Southern Bancorp through civic and community organizations.
Physical/Sensory Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-onsite
What we offer our employees:
A positive impact on Your Future:
401(k)/Roth plan with immediate eligibility and employer match up to 6%
Employee stock ownership plan
Discounted rate on primary home mortgage
Credit and housing counseling as well as free financial education tools available to customers and employees
Benefits to improve your health:
No deductible medical insurance plan
Dental and vision insurance
Employer paid life and long-term disability insurance
Flexible Spending Accounts
The opportunity to nurture your well-being:
Paid holidays and paid time off
Bonus plan
Opportunity for merit raises
Employee reward and recognition programs
Community service opportunities
Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Auto-ApplyTeller/Customer Service
Teller job in Little Rock, AR
needed for NLR Bank. (2 Positions open) Hours are Part time. 25-30 hours a week. 1-2 Saturdays a month (Saturday hours are 9am-12pm) Will need prior cash handling or banking experience. Handle customer transactions and provide basic banking services while ensuring accuracy and excellent customer service.
Process deposits, withdrawals, loan payments, and other transactions, while also identifying customer needs.
Key responsibilities include balancing cash drawers, verifying customer identification, and maintaining accurate records of all transactions.
May need to float to Little Rock location from time to time.
__________________________________________________________________
POSITION SUMMARY: Responsible for a variety of member service activities associated with the operations area of the credit union. This position requires the ability to deal effectively with members, face to face, by phone, internet and in writing.
PRIMARY DUTIES:
1. Greet and assist members in a courteous, professional and timely manner via in-person, phone, internet including video banking, text messaging, chat or other.
2. Member Service: Handles member inquiries, complaints, and questions. Determines whether supervisory input is required. Process withdrawals, funds transfers, allocations, etc. Handles member concerns a variety of areas including account research, card issues, internet services, disputes, electronic services, etc.
4. Review and respond to daily “member service” emails, messages, and mail correspondence.
3. New Accounts and Investments: Determines eligibility requests of potential member and forwards required paperwork for completion with related regulatory, advertising and promotional material. Invests funds from existing accounts to those investments as directed by the member.
4. Perform Teller related functions to include but not limited to:
a. Receive checks and cash for deposits & payments to accounts, verify amounts, examine items for proper endorsement, and enter into computer records. Apply appropriate holds as needed.
b. Cash checks, process withdrawals, wire funds, and pay out money after verification of signatures and member balances in accordance with policies and procedures.
c. Promote and explain credit union services such as electronic services (internet banking, mobile app, remote deposit, video banking, card services) consumer loans, IRA's, certificates, etc.
d. Responsible for balancing cash drawer to computer. Report any discrepancies to the supervisory promptly.
g Ensures that the work area is properly stocked with forms, supplies, etc.
5. Perform routine member account file maintenance. (update address, email, phone numbers, etc.).
6. Actively promote and sell Credit Union products and services to increase loan volume and share type accounts to improve member retention and credit union growth that meets with the overall strategic goals.
7. Performs such other duties as assigned by supervisor.
JOB SPECIFICATIONS:
1. Training and Education: Minimum of 1 year experience or equivalent in Operations and/or New Accounts and Investments.
2. Basic Knowledge of the features and benefits of the Credit Union's products and services. Knowledge of processes, procedures, and regulations associated with duties relating to the position.
3. Must possess above average verbal and communication skills, with a pleasing telephone presentation and the ability to cross-sell credit union products and services.
4. Must possess above average inter-personal skills to insure member satisfaction.
5. Formal Education or Equivalent: High School diploma or equivalent.
Teller I
Teller job in Bryant, AR
Full-time Description
Department: Retail
Reports To: Branch Manager/Assistant Branch Manager
Hours: Full-time position - 40 hrs/wk (M-F, includes Sat rotations)
Under supervision and guidance of the manager, the Teller I is responsible for assisting customers in daily processing of financial transactions through exceptional, accurate and prompt service. The incumbent must have superior customer service skills and cash handling ability; Exercises trustworthy service, courtesy, tact and diplomacy in dealing with others; Participates in business development through the attraction of new customers and recognizes additional banking needs of current customers. Self-drive to grow in and develop knowledge and understanding within the bank through various training opportunities in order to best service customers is expected.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Consistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors.
Contribute to the overall branch goals through intentional conversations and relationship building with customers and non-customers in order to determine products/services best suited for their needs.
Cross-sell all bank products/services; Make appropriate referrals to the proper bank representative.
Accept deposits, checks for cashing, loan payments, cashier's checks and cash advances; Request authorization for transactions above assigned limits.
Examine checks for proper endorsements, verify legality of documents, identify counterfeit currency, and ensure proper account authority for individual completing transaction.
Ensure proper control of cash drawer with the ability to balance daily.
Successfully complete compliance training; Adhere to internal controls and procedures; Understand and comply with bank policies as well as regulations and laws applicable to your position.
Maintain customer confidence and protect bank operations through utmost confidentiality.
Perform any other related duties as may be required or assigned.
Included in Saturday work rotations.
TEAM EXPECTATIONS
Champion the MNB mission statement with pride and enthusiasm
Perform all aspects of your position with a cooperative and teachable spirit
Support all other team members, providing assistance and encouragement to ensure service is provided in the most efficient and effective manner
Collaborate in the sharing of new ideas that will enhance customer experience, boost employee morale and drive the company's bottom line
Take advantage of volunteer opportunities surrounding the bank
Exhibit professionalism at all times
ENVIRONMENTAL CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate.
SAFETY SENSITIVITY
This position is not considered safety sensitive as defined by the MNB Drug-Free Workplace Policy.
OTHER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice.
EOE STATEMENT
MNB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, pregnancy, status as a protected veteran, status as a qualified individual with a disability, or any other basis that may be determined by law.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school diploma or GED required
One (1) year customer service experience required
Cash handling experience and/or related experience in financial services preferred
OTHER SKILLS AND ABILITIES
Team member must be able to
Arrive at work on time and adhere to a regular work schedule
Occasionally work overtime
Provide transportation to attend required training/meetings at designated locations within the bank
Cooperatively work with and effectively communicate with customers, general public and other team members of the bank regardless of personalities or communication style
Read and understand documents such as policy manuals, safety rules, operating and maintenance instructions and procedure manuals
Exhibit appropriate decision making skills in the absence of certainty
Multi-task and rotate job tasks with seamless flexibility
Handle and diffuse stressful situations by functioning in a calm and positive manner; Self composure is required at all times.
Efficiently use standard office equipment (i.e. desktop/laptop computer, scanners, printers, copiers, fax, 10-key calculator, multi-line telephone system, etc.)
Effectively display software skills (Word Processing/Typing, Alphanumeric Data Entry, Database usage)
Capable of working independently or in a team
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
This position requires manual dexterity; to regularly stand, walk, sit, use hands to finger, key data, handle or feel; to reach with hands and arms; to talk and hear; the employee must occasionally bend, stoop, or kneel.
The employee may frequently be required to lift and/or move up to 10 lbs.; occasionally up to 20 lbs.
Specific vision abilities required by this job include close, distance and color vision and focus.
Bank Teller
Teller job in Nashville, AR
Diamond Bank is looking for a self motivated, high energy, outgoing person to join our team.
About us: Diamond Bank was founded in 1904. We strive to provide a stable source of financial leadership in the communities we serve. The philosophy of Diamond Bank has been and continues to be, one of maintaining beneficial relationships with our customers and communities.
What you need to be qualified for this job:
To be qualified for this job you have to have a positive caring attitude to provide excellent service to our customers both in person and on the phone while maintaining confidential customer information.
Basic qualifications:
High School Diploma or equivalent, 6 months bank experience or equivalent cash handling and/or customer service experience.
Criminal and credit background search required prior to hire.
Teller, Part-Time
Teller job in Little Rock, AR
Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.
Weekly Scheduled Hours: Monday- Friday 8:15AM-1PM, Sat 9AM-12PM
Essential Duties and Responsibilities:
Operational efficiency
* Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
* Process deposits, withdrawals, transfers and loan payment transactions for customers.
* Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
* Assist in daily balancing and processing of ATM(s), including the processing of all entries.
* Assist in the verification of deposits in the night and lobby depository.
* Assist with the dual control vault responsibilities.
* Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Client experience
* Deliver excellent client experiences consistently and promptly resolve client issues effectively.
* Ensure an excellent overall client experience by assisting clients with select service needs.
* Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
* Identify cross selling opportunities and refer clients/prospects to the appropriate team.
* Promote bank products and services to further enhance client relationships.
Compliance and risk management
* Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
* Perform all other job-related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
Computer and Office Equipment Skills
Microsoft Office Suite
In addition, 10-key calculator; coin counter.
DeGarmo Behavioral Assessment Requirement
* All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
* The assessment takes approximately 12-15 minutes to complete
* Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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FT Retail Banker Floating
Teller job in Searcy, AR
Important Information Regarding Application Process: Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the
"Apply Now"
link. *Data from resume cannot be downloaded into application. We invite you to view additional job opportunities at **************************************
SUMMARY
First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Retail Banker! If this is you and you want to join a dynamic team who is passionate about serving our Arkansas community, then you should apply!
Under the supervision and guidance of assigned training personnel; accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. Become knowledgeable in identifying customer needs, service accounts, explain financial products and help resolve customer issues. Cross train to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and providing efficient and quality customer service. This position requires employees to work on-site and the ability to travel/float between branches within designated market.
QUALIFICATIONS |EDUCATION | EXPERIENCE | SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities necessary for this position.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) will be required at the completion of your graduating year.
1 - 2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.
Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Reliable transportation and the ability to travel between branches and/or work related training is required.
Proficiency with Outlook, Word, typing, 10-key and utilization of the internet is required.
Willingness to demonstrate Core 5 values with customers and coworkers.
HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 40 (+) Hours | Monday - Friday: 8:00am - 5:30pm | Rotating Saturdays 8:30am-12:30pm | *Extended working hours may be required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Training consists of learning and developing the essential duties listed below:
Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks, securing proper identification and following retail policies and procedures. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Identify counterfeit currency. Refer customers to other bank services as necessary.
Visually review customer transactions verifying necessary information.
Count and balance cash using retail platform. Buy and sell currency from the vault as necessary, ensuring that the cash drawer limits are not exceeded. Scan all proof work through branch capture machine.
Receives mortgage, consumer, and other loan payments.
Promote bank services and products following appropriate cross-selling procedures or directing clients to appropriate bank personnel. Refer customers to the proper department for issues that cannot be resolved at the retail line.
Adhere to daily opening and closing procedures. Follow prescribed security and safety measures. Secure coins and currency in vault at closing ensuring that cash drawers and safes are locked in vault.
Maintain currency and coin supply as prescribed by bank policy. Manually count, verify, and strap currency. Process coins by selling to the vault in accordance with cash limit and coin policy. Balancing of coin machine as needed.
Assist with night deposits, mail deposits and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed. Inform the Bank Secrecy Act Officer of any activities that appear to be suspicious, or that involve fraud, insider abuse and/or other activities where a SIRF should be considered as needed.
Inform Banking Center Manager and/or Retail Operation Manager of department activities and of any problems, concerns or outages exceeding $50.00. Assist with resolving retail outages and research to resolve discrepancies.
Assist internal customers (other personnel) and executive management as requested.
Complete special requests by redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing account printouts and advanced research, copies, and referrals. Admitting customers to their safe-deposit boxes.
Balance of ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries, and provide information on bank services. Handle or provide assistance to other retail staff with unusual transactions and answer difficult customer inquiries.
Identify Fraudulent transactions, review current concerns with management and become well-informed on new suspicious activities.
Obtain training and become proficient in executing wire transfers.
Adhere to strict privacy regarding customer account information. Maintain customer confidence and protect bank operations by keeping information confidential.
Operate computer software and equipment, telephone, scanner and copier. Expected to become proficient with internal bank software.
Able to hold a valid driver's license, have access to reliable transportation for arriving to work on time, work on-site at assigned location, and a willingness to extend working hours when necessary.
Attend various Retail training classes, as assigned by management.
Additional duties may be assigned by management.
Upon successful training of duties listed above:
Develop the specialized Retail Banking Specialist skills necessary to acquire experience in additional retail services:
Build consumer and business customer profiles as needed.
Process Debit Cards upon request.
Assist customers with name/address changes, account maintenance issues, reconciliation, or complaints.
Update identification.
Opening/Closing Accounts.
Handle debit card disputes.
SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.
SOFT SKILLS
Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.
PHYSICAL DEMANDS
The employee must have the visual acuity to read materials in either a printed format or on a computer screen, view and identify customers at drive-through windows or on camera, and identify customers inside the lobby and outside of the bank. The position also requires the ability to articulate sufficiently well to communicate with customers and coworkers. The employee must have the ability to converse with customers in person, over the telephone, and using the drive-through service.
The employee must possess sufficient mobility to work in and move about in a standard office setting and sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Repetitive movement of the wrist, hands, and fingers will be required to handle currency and to operate office equipment including a money counter and drive-through tube. The employee must be able to lift coins and currency weighing up to 50 pounds. This position may require commuting between branches and occasional exposure to outside weather elements.
The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
MENTAL DEMANDS
The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills related to currency including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents and draft routine written communications.
Customer Service
Teller job in Greenbrier, AR
Sarn Holding Llc in Greenbrier, AR is looking for one customer service to join our 10 person strong team. We are located on 641 Highway 65 N. Our ideal candidate is self-driven, punctual, and reliable.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to receiving your application. Thank you.
Universal Banker
Teller job in Conway, AR
come JOIN PARTNERS BANK:
Our slogan - Better Together - conveys our bank's dedication to creating opportunities through personal connections. Partners Bank is passionate about understanding the needs of the places we serve, and for us the best way to do this is by getting to know the heartbeat of every community: its people.
NOW HIRING AN universal banker :
The Universal Banker is a seasoned financial professional with a diverse skill set, adept at seamlessly managing a broad spectrum of tasks within the banking realm. This individual assumes a dynamic role, encompassing the responsibilities of an ASR, Loan Assistant, and Branch Lead as circumstances dictate. Their responsibilities integrate both the finesse of customer service and the precision of transactional functions.
WHY JOIN OUR TEAM?
Competitive compensation
Full-time position
Health plans
401(k)
Paid Vacations and Holidays
Inclusive and Welcoming Culture
What will I do?
Provide superior customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues. Provides solutions to meet the needs of customers.
Perform Account Service Representative duties as needed.
Process daily bank transactions such as:
Accept and process retail and commercial checking and savings deposits including night deposits by determining that all necessary deposit documents are in proper form and issues receipts.
Confirm all necessary documents are properly authorized, are in proper form and are within authorized limits.
Make decisions when questionable items are presented for cashing including placing holds on accounts to identify uncollected funds.
Accept and processes all types of loans, credit line, safe deposit, and tax payments; accepts some commercial relationship payments.
Prepare daily totals and corresponding tickets for batch transactions (e.g., ATM settlement, cash advances, money orders, TT& L payments, etc.). Assembles and prepares, within an established schedule, all transactions for delivery to Deposit Operations Department for timely processing.
Balance transactions and verify cash totals:
Monitors and maintains an adequate supply of currency and coins, balances cash drawer according to established schedule and performance standards.
Sells excess coin and currency to vault or buys coin and currency to maintain minimum but adequate drawer supply.
Position requirements:
A high school diploma or equivalent GED is required.
An associate degree in a related field is preferred.
At least three (3) years of related experience and/or training is required; or the equivalent combination of education and experience.
Sound like the right place for you? Apply now to join our growing team!
Universal Banker
Teller job in Little Rock, AR
Join Our Team and Earn a $1,500 New Hire Sign-On Bonus!
First Service Bank - Proudly recognized as one of Arkansas' Best Places to Work for six consecutive years (2020-2025)!
Position: Full-Time Universal Banker
Location: Little Rock, Arkansas
Are you ready to be an ambassador of a dynamic and growing banking environment? Do you have a passion for providing top-notch customer service? If so, we have the perfect opportunity for you!
Why You'll Love Working with Us:
$1,500 New Hire Sign-On Bonus!
Be part of a professional team that values excellence and innovation.
Work in a supportive and engaging atmosphere where your skills will shine.
What We're Looking For:
We're not just hiring a banker-we're looking for a community influencer. Someone who will be a voice for the customer, a champion of service, and a pillar of positivity in our banking family.
Education: High School diploma or equivalent.
Experience: At least six months of stellar customer service experience in a business-related environment is preferred.
Skills: Outstanding communication skills (verbal, written, and face-to-face), professional appearance, tech-savvy, detail-oriented, and excellent organizational skills.
Bonus Points: Prior banking and sales experience (preferred but not required).
Availability:
· Full-time hours: Mondays through Fridays between 8 a.m. and 5 p.m. with opening and closing procedures requiring availability 15 minutes before and after shifts.
· Preferably live within 30 miles of the First Service Bank branch in which you're applying or willing to relocate.
Why Join Us? This position comes with a first-class, comprehensive benefits package, including:
Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month!
Clothing stipends to keep you looking sharp and professional.
Professional and personal development opportunities to help you grow and advance in your career.
Tuition reimbursement to support your educational goals.
To learn more about our amazing benefits, visit: ********************************
Ready to make a real difference in your career and your community?
Apply today and let's make banking better-together.
First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Universal Banker - Siloam Springs, AR (part-time)
Teller job in Siloam Springs, AR
Universal Banker
As a Universal Banker at Generations Bank, you will have a passion for helping customers. Building, maintaining and deepening relationships will be at the heart of this position. You will provide exceptional customer service by recommending appropriate customer solutions using the Bank's catalogue of various products and services.
What Makes Generations Bank Different? We prioritize a diverse and talented group of people who are encouraged to bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words, they're at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run.
Core Values:
Accountability: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional.
Relationships: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential.
Communication: We believe in proactively sharing ideas and information.
Stewardship: We believe each team member should care for our assets and opportunities as if they were their own.
If you share a common vision in our culture and core values, we encourage you to apply.
What Does a Universal Banker Do? The responsibilities listed below are representative of the knowledge, skill, and/or ability to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Accepts and accurately processes all financial transactions including cashing checks, processing checking, and savings account transactions; issues official checks, cashier's checks, money orders, and other negotiable instruments; assists in balancing accounts; cross-sells and places customers in appropriate account products; cross-sells other Bank services and refers customers to the appropriate departments.
Makes decisions regarding the opening of new accounts; completes account documents requiring customer signatures; checks credit history through Chex Systems.
Responsible for balancing cash drawer; following cashing handling and balancing procedures.
Balances cash vault and ensures audit safety and soundness of branch.
Knowledgeable and skilled in the areas of new accounts, teller, vault, safe deposit, and branch operations.
Provides training and support to less experienced Universal Bankers and other staff.
Assures compliance with all Bank policies and procedures, and all state and federal banking laws, rules and regulations; adherence to Bank Secrecy Act (BSA).
Perform other job-related duties as assigned.
ADDITIONAL INFORMATION
This is a part-time, non-exempt (hourly) job, schedule TBD.
As a community bank, Generations is deeply invested in our community! Beyond the teller area, this role will have opportunities for community outreach/involvement.
All Semifinalist candidates take a timed, math assessment test in a proctored setting to ensure ability to solve basic math problems.
What Are The Requirements?
BASIC QUALIFICATIONS -
you must have these to be considered for this role
:
High school diploma or general education degree (GED).
One or more years of customer service.
Ability to perform the essential physical and mental demands listed in the attached "Full Job Description."
PREFERRED QUALIFICATIONS -
you will stand out if you have these
:
Strong basic math skills.
Intermediate bilingual language ability (English and Spanish).
High attention to detail and strong organizational skills.
Experience with Microsoft Office programs.
Strong personal initiative and flexibility.
Six months or more of cash handling experience.
Why Should I Apply?
Competitive Wages
Comprehensive medical, dental and vision benefits
Paid time-off program
Company-paid holidays (10 annually)
401(k) with Company Match
Company-paid Basic Life Insurance
Company-paid Short-Term Disability
Employee Assistance Program
Paid Maternity and Paternity Leave
Training and Advancement opportunities
Company-sponsored volunteer opportunities
Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.
Teller, Part-Time
Teller job in Little Rock, AR
Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.
Weekly Scheduled Hours: Monday- Friday 8:15AM-1PM, Sat 9AM-12PM
Essential Duties and Responsibilities:
Operational efficiency
Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
Process deposits, withdrawals, transfers and loan payment transactions for customers.
Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
Assist in daily balancing and processing of ATM(s), including the processing of all entries.
Assist in the verification of deposits in the night and lobby depository.
Assist with the dual control vault responsibilities.
Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Client experience
Deliver excellent client experiences consistently and promptly resolve client issues effectively.
Ensure an excellent overall client experience by assisting clients with select service needs.
Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
Identify cross selling opportunities and refer clients/prospects to the appropriate team.
Promote bank products and services to further enhance client relationships.
Compliance and risk management
Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Perform all other job-related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
Computer and Office Equipment Skills
Microsoft Office Suite
In addition, 10-key calculator; coin counter.
DeGarmo Behavioral Assessment Requirement
All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
The assessment takes approximately 12-15 minutes to complete
Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
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YouTube
Teller III
Teller job in Malvern, AR
Full-time Description
Reports To: Branch Manager/Assistant Branch Manager
Under supervision and guidance of the manager, the Teller III is responsible for assisting customers in daily processing of financial transactions through exceptional, accurate and prompt service. The incumbent must have superior customer service skills and cash handling ability to provide guidance and assistance to other tellers; Exercises trustworthy service, courtesy, tact and diplomacy in dealing with others; Participates in business development through the attraction of new customers and recognizes additional banking needs of current customers. Self-drive to grow in and develop knowledge and understanding within the bank through various training opportunities in order to best service customers is expected.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Consistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors.
Contribute to the overall branch goals through intentional conversations and relationship building with customers and non-customers in order to determine products/services best suited for their needs.
Cross-sell all bank products/services; Make appropriate referrals to the proper bank representative.
Accept deposits, checks for cashing, loan payments, cashier's checks and cash advances; Request authorization for transactions above assigned limits.
Examine checks for proper endorsements, verify legality of documents, identify counterfeit currency, and ensure proper account authority for individual completing transaction.
Ensure proper control of cash drawer with the ability to balance daily.
Provide guidance to tellers during complex customer situations.
Successfully complete compliance training; Adhere to internal controls and procedures; Understand and comply with bank policies as well as regulations and laws applicable to your position.
Maintain customer confidence and protect bank operations through utmost confidentiality.
May assist with CSR duties (after successfully completing CSR training) as the assigned manager sees necessary - to include processing check orders, ATM or debit card orders, opening/closing accounts.
Perform any other related duties as may be required or assigned.
Included in Saturday work rotations.
TEAM EXPECTATIONS
Champion the MNB mission statement with pride and enthusiasm
Perform all aspects of your position with a cooperative and teachable spirit
Support all other team members, providing assistance and encouragement to ensure service is provided in the most efficient and effective manner
Collaborate in the sharing of new ideas that will enhance customer experience, boost employee morale and drive the organization's bottom line
Take advantage of volunteer opportunities surrounding the bank
Exhibit professionalism at all times
ENVIRONMENTAL CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate.
SAFETY SENSITIVITY
This position is not considered safety sensitive as defined by the MNB Drug-Free Workplace Policy.
OTHER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EOE STATEMENT
MNB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, pregnancy, status as a protected veteran, status as a qualified individual with a disability, or any other basis that may be determined by law.
Requirements
QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school diploma or GED required
Three (3) years customer service experience required
Two (2) years cash handling experience, and/or related experience in financial services required
One (1) year of sales experience preferred
Knowledge of banking operations preferred
OTHER SKILLS AND ABILITIES
Team member must be able to
Arrive at work on time and adhere to a regular work schedule
Occasionally work overtime
Provide transportation to attend required training/meetings at designated locations within the bank
Cooperatively work with and effectively communicate with customers, general public and other team members of the bank regardless of personalities or communication style
Read and understand documents such as policy manuals, safety rules, operating and maintenance instructions and procedure manuals
Exhibit appropriate decision making skills in the absence of certainty
Multi-task and rotate job tasks with seamless flexibility
Handle and diffuse stressful situations by functioning in a calm and positive manner; Self composure is required at all times.
Efficiently use standard office equipment (i.e. desktop/laptop computer, scanners, printers, copiers, fax, 10-key calculator, multi-line telephone system, etc.)
Effectively display software skills (Word Processing/Typing, Alphanumeric Data Entry, Database usage)
Capable of working independently or in a team
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
This position requires manual dexterity; to regularly stand, walk, sit, use hands to finger, key data, handle or feel; to reach with hands and arms; to talk and hear; the employee must occasionally bend, stoop, or kneel.
The employee may frequently be required to lift and/or move up to 10 lbs.; occasionally up to 20 lbs.
Specific vision abilities required by this job include close, distance and color vision and focus.
Universal Banker
Teller job in Maumelle, AR
Join Our Team and Earn a $1,500 New Hire Sign-On Bonus!
First Service Bank - Proudly recognized as one of Arkansas' Best Places to Work for six consecutive years (2020-2025)!
Position: Full-Time Universal Banker
Location: Maumelle, Arkansas
Are you ready to be an ambassador of a dynamic and growing banking environment? Do you have a passion for providing top-notch customer service? If so, we have the perfect opportunity for you!
Why You'll Love Working with Us:
$1,500 New Hire Sign-On Bonus!
Be part of a professional team that values excellence and innovation.
Work in a supportive and engaging atmosphere where your skills will shine.
What We're Looking For:
We're not just hiring a banker-we're looking for a community influencer. Someone who will be a voice for the customer, a champion of service, and a pillar of positivity in our banking family.
Education: High School diploma or equivalent.
Experience: At least six months of stellar customer service experience in a business-related environment is preferred.
Skills: Outstanding communication skills (verbal, written, and face-to-face), professional appearance, tech-savvy, detail-oriented, and excellent organizational skills.
Bonus Points: Prior banking and sales experience (preferred but not required).
Availability:
· Full-time hours: Mondays through Fridays between 8 a.m. and 5 p.m. with opening and closing procedures requiring availability 15 minutes before and after shifts.
· Preferably live within 30 miles of the First Service Bank branch in which you're applying or willing to relocate.
Why Join Us? This position comes with a first-class, comprehensive benefits package, including:
Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month!
Clothing stipends to keep you looking sharp and professional.
Professional and personal development opportunities to help you grow and advance in your career.
Tuition reimbursement to support your educational goals.
To learn more about our amazing benefits, visit: ********************************
Ready to make a real difference in your career and your community?
Apply today and let's make banking better-together.
First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Universal Banker - Bentonville, AR
Teller job in Bentonville, AR
Join Generations Bank as a Full Time Universal Banker and be part of a community-centric team dedicated to delivering exceptional customer service. This onsite role offers a dynamic environment where you can leverage your detail-orientation skills to meet the diverse financial needs of our customers. You will build lasting relationships while actively engaging with clients, helping them navigate their banking requirements with confidence. At Generations Bank, we prioritize communication and accountability, fostering a collaborative atmosphere that empowers our employees to succeed.
Enjoy the opportunity to directly impact the lives of community members and contribute to local economic growth through personalized banking solutions. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and Paid maternity/paternity leave. Embrace the chance to grow professionally while supporting our mission to serve the community with integrity and dedication. Apply today to elevate your career with us!
What would you do as a Universal Banker?
As a new Universal Banker in Bentonville, AR, you will immerse yourself in daily activities focused on delivering outstanding customer service. Your responsibilities will include welcoming customers, processing transactions, and addressing inquiries with a community-centric approach. You will be expected to exhibit detail-orientation in handling account maintenance, and financial product recommendations tailored to individual needs.
Your schedule will typically be Monday through Friday, 7:45 AM to 5:30 PM, allowing for a balanced work-life experience. You will be based in Bentonville and will serve as a "floater" to other Northwest Arkansas branch locations. You will collaborate closely with team members, participating in regular training sessions to enhance your skills in communication and customer engagement. Each day offers the opportunity to cultivate relationships with clients, ensuring their banking experience is seamless and personalized.
Additionally, you will receive guidance in adhering to policies and maintaining accountability in all transactions.
Would you be a great Universal Banker?
To thrive as a Universal Banker at Generations Bank, several key skills are essential. A strong attention to detail is crucial for accurately processing transactions and managing cash handling responsibilities, ensuring that every customer interaction is handled with precision. Excellent communication skills will help you build rapport with clients and understand their needs effectively, fostering meaningful relationships that enhance the overall banking experience. Being customer service focused is vital, as you'll be expected to address inquiries and resolve issues with professionalism and efficiency.
Additionally, strong problem-solving abilities will allow you to navigate challenges and provide tailored solutions for customers effectively. Lastly, adaptability and a willingness to learn will serve you well in this dynamic role, as you will encounter diverse banking scenarios that require a proactive approach. With these skills, you will contribute to a culture of stewardship and accountability within our team.
WHAT MAKES GENERATIONS BANK DIFFERENT? We prioritize a diverse and talented group of people who bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words, they're at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run.
CORE VALUES:
Accountability: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional.
Relationships: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential.
Communication: We believe in proactively sharing ideas and information.
Stewardship: We believe each team member should care for our assets and opportunities as if they were their own.
WHAT ARE THE REQUIREMENTS? These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
What is required to apply
You'll need to have these to be considered for this role:
High school diploma or general education degree (GED).
One or more years of customer service.
Ability to perform the essential physical and mental demands listed in the attached "Full Job Description."
NOTE: all Semifinalist candidates take a timed, math assessment test in a proctored setting to ensure the ability to solve basic math problems.
Our team needs you!
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.