Provides positive and proactive delivery of all products and services offered at the lobby and drive through teller windows. Using sound banking and business practices, ensures customer satisfaction through marketing, consultation and analysis, and sales of various bank products.
DUTIES AND RESPONSIBILITIES
Conduct teller service transactions in a courteous, accurate and efficient manner.
Reconcile and balance teller drawer, mail drop and night depository. Investigate discrepancies and make corrections as needed.
Assist with routine tasks from other departments when appropriate.
Provide superior customer service, analysis and consultation for deposit customers.
Maximize cross-selling to meet customers' needs
Prepare, compile and maintain relevant documentation regarding all deposit products/transactions that are in compliance with all bank and regulatory policies and regulations.
Solicit and open consumer and business deposit accounts.
Exhibit professional behavior and promote positive working relationships.
Other Duties as Assigned.
Requirements
High school education or GED
Self-motivated with a demonstrated aptitude and desire for sales achievement
Passion for customer service and helping people
Ability, motivation and preference to succeed in a goal-driven environment
Superior customer relationship building skills
Ability to maintain and balance a cash drawer
Comfortable making outreach calls to consumer or business customers and/or prospects
Proficient working knowledge of computer software, including Microsoft Office Suite
Comfortable with technology i.e. smartphones, iPads, online banking, remote deposit capture, ATM deposits, etc
Basic understanding of personal finances and concept of budgeting
Good organizational skills
Must be available to work a flexible schedule Monday through Saturday
Ability to function in a team environment
Excellent verbal and written communication skills
Strong commitment to personal growth, learning and success
Ability to interact with customers and team members in a professional and personable manner
Detailed oriented and ability to follow established policies and procedures
Benefits
401(k)
401(k) matching
AD&D insurance
Bereavement leave
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Prescription drug insurance
Retirement plan
Vision insurance
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
EEO
Member FDIC
$31k-34k yearly est. 60d+ ago
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Teller I
First Interstate Bancsystem 3.5
Teller job in Sioux Falls, SD
**If you are a current FIB employee, please apply through the Career Worklet in the
Employee Portal
.
is located at our Sioux Falls, SD E. 10th St branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
Generous Paid Time Off (PTO) in addition to paid federal holidays.
Child Care Assistance Program for eligible dependent(s).
Exercise reimbursement program for employees.
The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
The Teller I will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry level position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds.
Answers customer's questions in person and/or on the telephone.
Records customer account transactions by logging cashier checks, traveler's checks, and other special services; preparing currency transaction reports.
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customer needs; directing customers to a branch representative.
Completes special customer requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to Teller Group Leader; maintaining supply of cash and currency.
Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other teller currency; assisting in certification of proof.
Maintains customer confidence and protects bank operations by keeping information confidential, cautioning others regarding potential breaches.
Improves teller job knowledge by attending training sessions.
Contributes to customer service and bank success by welcoming related, different, and new requests; helping others accomplish job results.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to handle sensitive confidential and sensitive information.
Excellent mathematical aptitude.
Excellent communication skills both written and verbal.
Strong interpersonal skills.
Excellent writing and communication skills with strong attention to detail.
EDUCATION AND/OR EXPERIENCE
High School Diploma or general education degree (GED) required
Experience in a cash handling role preferred
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
Handling - Frequently
Hearing - Frequently
Lifting - Occasionally
Sitting - Occasionally
Standing - Frequently
Talking - Frequently
Walking - Occasionally
Noise Level - Moderate
Typical Work Hours - Vary based on scheduling/business need
Regular and Predictable Attendance - Required
**If you are a current FIB employee, please apply through the Career Worklet in the
Employee Portal
.
$25k-31k yearly est. Auto-Apply 21d ago
Teller - Dell Rapids Branch
The First National Bank In Sioux Falls 3.0
Teller job in South Dakota
As a Teller, you are the frontline banking professional responsible for handling customer transactions and providing basic financial services. You will demonstrate high accuracy in all transactions and build and maintain strong customer relationships by recognizing opportunities and making referrals. You should be knowledgeable about all Bank products and services to maximize account relationships with both new and existing customers. This role requires effective communication with customers in person, through the drive-thru, and over the phone.
The schedule for this position is Monday to Friday, 8:00 am - 5:00 pm, with rotating Saturdays from 9:00 am - 12:00 pm.
In addition, our FIRST Values apply to all teammates without exception.
FIRST Values
Family We support, trust, and respect each other, our customers, and our shareholders.
Independence & Innovation We embrace change as vital to our success.
Relationships We build relationships that are based on strong character, mutual loyalty, trust, and respect.
Stewardship We take care of ourselves so we can take care of others.
Teamwork We help each other grow and succeed.
Who we are:
The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations.
The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us it is the cornerstone of our success.
Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values.
Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships.
Although banking has evolved over the years, our mission and values have not and will not change.
What will you do:
Accountabilities
Sales & Service
Execute the Sales and Service program of the department when working with customers.
Provide friendly and helpful customer service by addressing inquiries, resolving issues, and promoting a positive banking experience for every customer.
Engage with customers by asking questions and utilizing active listening skills to fully understand customer needs.
Process customer transactions, including deposits, withdrawals, check cashing, and fund transfers, cashier s checks and change orders, accurately and efficiently. Assist customers with Safe Deposit Box access.
Maintain and balance cash drawers, ensuring that they have the correct amount of currency and coins at all times.
Develop and maintain a working knowledge and understanding of the bank s products and services to assist customers with their inquiries and cross-sell when appropriate.
Efficiently utilize banking software and computer systems for processing transactions and accessing customer account information.
Develop an understanding of how their role fits in to the strategic plan of the bank and their department.
Strive to meet goals that have been set for them and for their overall team.
Represent the bank in a positive manner in their community and encourages prospects to become customers.
Deliver world class customer service by exceeding customer's expectations and building brand loyalty.
Quality
Follow guidelines, policies, and procedures of the bank to keep errors to a minimum.
Complete all financial transactions accurately and efficiently.
Ensure all transaction records and paperwork are accurately completed and comply with banking regulations, internal policies, and procedures.
Follow security procedures to protect bank assets, customer information, and maintain a secure banking environment.
Exceptions are well thought out and documented with proper approval.
Errors are identified quickly and remedied efficiently when they occur.
Reconcile cash drawer and balance all transactions as part of end of day processing.
Prevent fraud by following policy and procedure and by using good judgement and discernment to identify suspicious or altered negotiable instruments.
Use solid judgement when making decisions and keeps the bank's policies, procedures, and reputation in mind.
Ensure compliance with applicable banking regulations and security measures.
Ability to uphold strict confidentiality policy.
Branch Specific Tasks
Vault Teller operations.
Process Credit card payments.
Process Saving s Bond Redemptions.
Other duties as assigned.
Qualifications
High school diploma required. Relevant work experience or a combination of education/experience that would enable incumbent to meet accountabilities and required competencies of the position. Cash-handling, sales and service experience preferred.
Skills and Abilities
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail. High degree of accuracy required.
Ability to conduct relationships in a manner that ensures cooperation and positive results.
Ability to adapt to the needs of the organization and teammates.
What s in it for you?
Health Insurance
Dental & Vision Insurance
Profit Sharing
Paid Vacation & Holidays
Company paid short and long term disability
Tuition Reimbursement Program
Employee Banking Perks
Community Volunteer time
And More!
$29k-32k yearly est. 60d+ ago
Teller
Sentinel Federal Credit Union
Teller job in Rapid City, SD
Job DescriptionJoin Our Team as a Teller
Rapid City, SD | Full-Time (40 hours/week)
Looking for a stable, meaningful job where people actually care about each other-and you? You might have just found it.
Sentinel Federal Credit Union is hiring a friendly, dependable Teller to join our Rapid City team. Whether you're brand new to financial institutions or already have teller experience, we're excited to meet candidates who enjoy helping others, thrive in a fast-paced environment, and want to grow with an organization that believes in promoting from within.
?? Pay Range
$17.55 - $18.00/hour for candidates without teller experience (we will fully train the right person!)
$18.50 - $19.50/hour for candidates with direct teller experience
Additional incentives and bonuses are also available!
Why You'll Love Working at Sentinel
We invest in our people-because when our employees thrive, our members do too.
?? Benefits That Actually Matter
Medical, Dental & Vision Insurance
Dependent Care & Medical Flex Spending Accounts
Life Insurance & Long-Term Disability
Employee Assistance Program (EAP)
Aflac
??? Time Off & Perks
3 weeks of vacation per year
Paid holidays & personal days
Paid volunteer hours
Inclement weather pay
Regular team-building events and celebrations
?? Growth & Development
Paid professional development and networking opportunities
Mentorship program
Professional book reimbursement
Strong commitment to internal promotion and career growth
What You'll Do
Greet members warmly and assist with day-to-day transactions
Process deposits, withdrawals, payments, and cash advances
Balance and maintain your cash drawer accurately
Process checks, money orders, wires, and night drop transactions
Answer member questions in person and over the phone
Promote credit union products and services that benefit members
Support daily branch operations and collaborate with teammates
Follow policies and procedures to ensure security and compliance
Who You Are
At least 16 years old with a valid driver's license
Previous customer service and cash-handling experience preferred
Teller or financial institution experience is a plus-but not required
Friendly, organized, and dependable
Comfortable multitasking and learning new systems
Trustworthy and able to handle confidential information
Able to sit, stand, and lift up to 50 lbs as needed
What We're Really Looking For
You're someone who:
Communicates clearly and professionally
Stays calm and positive on busy days
Takes initiative and asks thoughtful questions
Enjoys helping others and making things easier for them
Values accuracy, teamwork, and integrity
Schedule
Monday-Friday
Rotating Saturdays
How to Apply
Ready to take the next step?
?? Email your resume to ******************
or apply directly through our careers page.
We're excited to meet you!
Sentinel Federal Credit Union is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive, welcoming workplace for all employees.
#hc213822
$17.6-18 hourly Easy Apply 28d ago
Teller 30 hours Rapid City Market
Wells Fargo Bank 4.6
Teller job in South Dakota
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
1016 Mountain View Road Rapid City, South Dakota 57702
1035 E. Saint Patrick Street Rapid City, South Dakota 57701
825 Saint Joseph Street Rapid City, South Dakota 57701
Positions May Not Be Available at Every Location
Posting End Date:
1 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$30k-33k yearly est. 6d ago
Bank Teller/Customer Service Representative
Performance Bankers
Teller job in Rapid City, SD
Who we are
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we build and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.
Our mission
Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.
Our values
Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
Community: We're proud to support each other and our local communities. We win when our customers win.
To learn more about us, visit ****************************
About the role
The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the bank's products/services.
Position is located in Rapid City and is not a remote position.
What you will do
Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)
Make sales referrals, suggest alternate channels and cross-sell products and services
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
Comply with regulatory requirements
Manage risk in every transaction and detect fraudulent transactions to prevent losses
Resolve customers' issues and provide relevant information
Performs other duties as assigned.
What you will need
High School diploma or greater required.
Experience handling cash transactions and working with systems
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and mathematical skills
What we offer
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation, Sick, and Holiday time
A competitive 6% 401k match
And more!
Candidate must pass a pre-employment screening including credit history and criminal record check.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-33k yearly est. 5d ago
Bank Teller/Customer Service Representative
First National_Pierre
Teller job in Rapid City, SD
Job Description
Who we are
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we build and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.
Our mission
Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.
Our values
Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
Community: We're proud to support each other and our local communities. We win when our customers win.
To learn more about us, visit ****************************
About the role
The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the bank's products/services.
Position is located in Rapid City and is not a remote position.
What you will do
Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)
Make sales referrals, suggest alternate channels and cross-sell products and services
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
Comply with regulatory requirements
Manage risk in every transaction and detect fraudulent transactions to prevent losses
Resolve customers' issues and provide relevant information
Performs other duties as assigned.
What you will need
High School diploma or greater required.
Experience handling cash transactions and working with systems
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and mathematical skills
What we offer
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation, Sick, and Holiday time
A competitive 6% 401k match
And more!
Candidate must pass a pre-employment screening including credit history and criminal record check.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-33k yearly est. 7d ago
Teller
Quality Talent Group
Teller job in Milbank, SD
Job Type: Full-time, Part-time
Shift: Day Shifts
Our client, a global trailblazer in financial services, is not just a trusted name - they've earned the #1 spot on LinkedIn's 2025 “Top Companies to Grow Your Career” list for financial services employers. In line with their continued commitment to talent development, they are now hiring tellers to join their Consumer, Small, and Business Banking division.
Why join this team?
Health benefits (medical, dental, vision)
Disability, life, critical illness, and accident insurance
Critical caregiving leave
Commuter benefits and employee discounts
Tuition reimbursement and scholarships for dependent children
Adoption reimbursement program
401(k) plan with employer contributions
Paid time off and parental leave
Competitive pay
Requirements
6+ months of experience interacting with customers (through work, military, or education)
Strong customer service and communication skills
Ability to handle cash transactions and follow procedures accurately
Integrity and professionalism in dealing with customers and team members
Availability to work a schedule that may include Saturdays
Eligible to work in the U.S. (Visa sponsorship not available)
What you'll do
Process teller transactions accurately and efficiently while engaging with customers
Promote digital banking tools and refer customers to appropriate banking services
Support daily operational activities and ensure compliance with policies
Identify customer needs and connect them to suitable financial solutions
Collaborate with team members to deliver excellent service and maintain strong relationships
Diversity & Inclusion
Our client is committed to fostering an inclusive workplace and welcomes applicants from all backgrounds.
Are you looking for more? Find it here. APPLY TODAY!
$28k-33k yearly est. 5d ago
Bank Teller/Customer Service Representative
First Savings_Beresford
Teller job in Flandreau, SD
Job Description
Who we are
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we build and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.
Our mission
Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.
Our values
Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
Community: We're proud to support each other and our local communities. We win when our customers win.
To learn more about us, visit ***************************
About the role
The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the bank's products/services.
Position is located in Flandreau and is not a remote position.
What you will do
Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)
Make sales referrals, suggest alternate channels and cross-sell products and services
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
Comply with regulatory requirements
Manage risk in every transaction and detect fraudulent transactions to prevent losses
Resolve customers' issues and provide relevant information
Performs other duties as assigned.
What you will need
High School diploma or greater required.
Experience handling cash transactions and working with systems
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and mathematical skills
What we offer
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation, Sick, and Holiday time
A competitive 6% 401k match
And more!
Candidate must pass a pre-employment screening including credit history and criminal record check.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$28k-33k yearly est. 7d ago
Teller
American Bank & Trust 4.2
Teller job in Mellette, SD
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: (90%)
Interacts with customers in a courteous, professional, and friendly manner to identify their needs. Provides the products needed for the customer or cross-sells to the appropriate areas of the bank to identify solutions for those needs.
Proficient in all teller duties and provides customer service in the teller line when
Responsible for IRA distributions, sales, and Must stay abreast of changes by attending IRA sessions.
Process debit card requests - activate, close, delete, hot card, research customer issues and review
Connect customers to Internet Banking and other Retail Technological Products and assist with related banking issues.
Maintain risk related files including dormant, negative, and write off accounts, and Money Service Business, Cash Management, Merchant Source Capture, and Consumer Source Capture customers.
SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: (10%)
Develops relationships with other bank employees to enhance teamwork.
Represents Bank at various civic and community events.
Participate in Retail meetings, adhere to compliance procedures and participate in required training.
Other duties as may be assigned.
TEAM/COMMITTEE ASSIGNMENTS:
TBD
ROLE QUALIFICATIONS:
Education
High School Diploma or the equivalent
Experience
Prefer customer service and/or retail cashier experience. Prior banking experience helpful.
Other Skills and Abilities
Strong communication skill
Customer service focused
Maintain confidentiality of customer information
Resourceful, well organized and ability to multitask
Effective problem-solving and decision-making skills
Strong attention to detail
Strong ethical focus
PERFORMANCE MEASURES:
Meets or exceeds annual goals as pre-established by immediate supervisor.
Compliance with regulatory requirements.
Meets all sales and growth goals.
Balances efficiently and accurately, with quarterly offages less than 3.
Achieves a minimum of 3 referrals quarterly.
WORKING CONDITIONS:
Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional out-of-town and overnight business travel may be required. Work on some Saturdays will be required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required.
GENERAL NOTICE:
This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.
This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change.
$29k-32k yearly est. 37d ago
Teller 30 hours Rapid City Market
W.F. Young 3.5
Teller job in Rapid City, SD
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
1016 Mountain View Road Rapid City, South Dakota 57702
1035 E. Saint Patrick Street Rapid City, South Dakota 57701
825 Saint Joseph Street Rapid City, South Dakota 57701
Positions May Not Be Available at Every Location
Posting End Date:
1 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$31k-34k yearly est. Auto-Apply 7d ago
Bank Teller | Part-time
Elkhorn Valley Bank & Trust
Teller job in Yankton, SD
A teller handles all types of bank transactions in the teller window and through the drive through. A teller provides service to customers regarding daily transactions, including receipts and payment of cash, answering questions and they also assist in training new hires.
Essential Functions
Open and close the bank.
Provide great customer service to all customers and non-customers.
Answer customer questions or guide them to the people who can.
Complete general teller duties:
Balance drawer;
Make consumer and commercial deposits;
Cash checks for both customers and non-customers;
Issue monetary instruments;
Perform withdraw transactions;
Process credit card payments and loan payments;
Redeem savings bonds;
Issue gift cards;
Order checks and debit cards.
Fill out necessary reports and logs - for example, monetary check log; CTRs and SARs.
Fill out proper paperwork for WSUDs and stop payments and handle them correctly.
Perform cash advances and settle those batches.
Load and balance TOD.
Fill cash and coin orders for the teller drawers and to balance the vault.
Prepare money to sell to the federal reserve when needed to ensure the vault is within limit.
Perform all other duties as assigned.
Required Knowledge, Skills, and/or Abilities
Exceptional people skills/customer service skills
Computer knowledge/data entry and typing skills
Communication skills both verbal and written
Basic accounting and math skills
Cash handling and ability to maintain a cash drawer
Attention to detail and organizational skills
Teamwork; honesty; time management and integrity
Problem solving and conflict resolution skills
Education/Experience
High school diploma or equivalent is required
Previous experience working directly with public and handling cash is preferred
Physical Requirements
Prolong periods of standing and working on a computer
Must be able to lift up to 15 pounds at a time
$27k-33k yearly est. 60d+ ago
Retail Banker
Security Bank 4.1
Teller job in Lennox, SD
Security Bank is offering an exciting career opportunity for a Retail Banker to our team in Lennox, SD! We are seeking an organized team-oriented individual who enjoys a fast-paced customer centric environment. This role will assist with the day-to-day branch operations.
Responsibilities:
Greet and support clients' needs with a positive and friendly attitude.
Process deposit and withdrawal transactions based on the Bank's policies and procedures.
Be proficient while completing all necessary teller transactions for the client.
Accurately maintain individual daily cash drawer.
Open new accounts: DDAs, Savings, CDs, Safe Deposit Boxes as needed.
Support the customer inquiry resolution for fraud and disputes.
Remain compliant with operational, security and audit policies & procedures.
Maintain current knowledge and compliance with Bank Secrecy Act requirements and other banking regulations.
Build long-term relationships with colleagues and clients.
Other duties as assigned. We are all about teamwork and being successful, your skill may be needed in other areas/avenues.
Qualifications & Requirements:
Attention to detail and high-level of accuracy.
Prior cash handling and or banking experience is preferred but not required.
Excellent communication skills.
Financial/Math skills.
Commitment to confidentiality.
Demonstrated initiative and ability to work independently and with teams.
Customer-centric.
Excellent benefits package including competitive salary, 401(k), health, life, dental, vision insurance. EOE .
$32k-37k yearly est. Auto-Apply 60d+ ago
Retail Banker
Security State Bank 3.4
Teller job in Lennox, SD
Security Bank is offering an exciting career opportunity for a Retail Banker to our team in Lennox, SD! We are seeking an organized team-oriented individual who enjoys a fast-paced customer centric environment. This role will assist with the day-to-day branch operations.
Responsibilities:
Greet and support clients' needs with a positive and friendly attitude.
Process deposit and withdrawal transactions based on the Bank's policies and procedures.
Be proficient while completing all necessary teller transactions for the client.
Accurately maintain individual daily cash drawer.
Open new accounts: DDAs, Savings, CDs, Safe Deposit Boxes as needed.
Support the customer inquiry resolution for fraud and disputes.
Remain compliant with operational, security and audit policies & procedures.
Maintain current knowledge and compliance with Bank Secrecy Act requirements and other banking regulations.
Build long-term relationships with colleagues and clients.
Other duties as assigned. We are all about teamwork and being successful, your skill may be needed in other areas/avenues.
Qualifications & Requirements:
Attention to detail and high-level of accuracy.
Prior cash handling and or banking experience is preferred but not required.
Excellent communication skills.
Financial/Math skills.
Commitment to confidentiality.
Demonstrated initiative and ability to work independently and with teams.
Customer-centric.
Excellent benefits package including competitive salary, 401(k), health, life, dental, vision insurance. EOE .
$32k-40k yearly est. Auto-Apply 60d+ ago
Retail Banker I
Plains Commerce Bank 3.3
Teller job in Aberdeen, SD
Retail Banker I The Retail Banker I position is part of the bank's Retail Department and will report directly to the Retail Banking Service Specialist. The primary responsibilities of this position are to help service customers with the paying and receiving functions of the Bank, deepen customer relationships and attract additional customers. This position is responsible for taking deposits, withdrawals, and transfers for customers as well as opening new deposit accounts, and selling cashier's checks, cashing bonds and the like. Duties to include Cash Handling - 30%, Customer Service - 30%, Product Promotion - 20%, Product Knowledge - 10%, Compliance Training - 10%
Qualities of the successful candidate include:
A Retail Banker I employee interacts with bank customers more than all other categories of employees. A Retail Banker must enjoy working with people, smile naturally, have a professional appearance and be good at remembering the customer's name.
Understand and comply with the related Federal and State banking laws and compliance regulations such as: Bank Secrecy Act, privacy, and Funds Availability Policy.
Ability to calculate figures and attention to detail is essential.
Must be able to multi-task and work under stress and pressure.
General PC knowledge is required and must be able to maneuver well in the system to assist the customer with quality customer service.
Responsibilities of this position include (but not limited to):
Full-time hours, Monday - Friday; some Saturday's .
Perform paying and receiving functions for customers. This will include taking deposits, withdrawals, and transfers from customers. Additionally, the Retail Banker I may sell cashier's checks and help customers with additional related services.
Balances currency, coin, and checks in cash drawer at end of shift.
Provide high level of customer service in person or by phone. This includes understanding customer needs, as well as understanding the bank products offered, the ability to explain the value of those products to customers, and refer customers to the appropriate department if not Retail Banking.
Will be expected to cross-sell and refer customers and prospects to bank products.
We offer a competitive benefits package that includes Medical, Dental and Vision; FSA or Dependent Care; Supplemental Accident, Hospital, or Critical Illness Plans; Employer paid Life Insurance, Short Term Disability, and Long-Term Disability; and Additional Voluntary Life Insurance Options. Paid Vacation, Sick and Volunteer leave; 401K and Profit Sharing.
Compensation for positions is based on the specific position and may be paid in the form of an hourly wage, overtime, a semi-monthly salary, commissions, or a combination of them. Depending on the specific position, some may be paid solely on commissions or others may include a bonus structure. As part of our employee benefits package, we offer exclusive perks such as discounted rates on banking and mortgage services, fee waivers, and access to special financial products. These benefits are designed to support your financial well-being as a valued member of our team.
Plains Commerce Bank is an Affirmative Action/Equal Opportunity Employer committed to providing equal employment opportunity without regard to an individual's race, religion, color, gender, national origin, ancestry, age, sexual orientation, disability, or veteran status.
$41k-48k yearly est. 12d ago
Assistant Universal Banker
Minnwest Corporation 4.1
Teller job in Wilmot, SD
About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:
The customer is the first priority.
We will keep all of the commitments we make.
We are the people who get things done.
We will work together as a team.
Job Summary: The Assistant Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, from sales to service. This position consists of extensive customer contact and requires strong communication skills, professionalism, customer focus and computer system proficiency.
This position requires travel to various branches to provide adequate staffing coverage due to staffing needs as well as to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training. If the local branch location has a bank vehicle, the bank vehicle should be booked for this travel. If not, the Universal Banker will be paid mileage while using their own vehicle.
Duties and Responsibilities (including but not limited to) :
Provide prompt, courteous and quality customer service to support customers' banking needs by completing a variety of teller transactions.
Execute financial transactions as requested, recognizing red flags regarding fraud and scams.
Complete teller functions including but not limited to receiving checks and cash for deposits, verifying cash and endorsements, issuing receipts, cashier's checks, cashing checks and paying out funds on upon verification of signature and balance, balancing of cash drawer and maintaining established cash level.
Assist customers with account changes or inquiries as well as any issues or questions.
Maintain knowledge of, identify and recommend bank products and services to fulfill customer needs.
Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.
Travel to various branches to provide staffing coverage due to unexpected illnesses, etc. and occasional travel to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training.
Minimum Requirements:
High school diploma
6 months of cash handling and customer service
Basic reading, writing and mathematical skills
Ability to communicate with customers and coworkers in a clear, effective and professional manner
Willing to continuously learn and grow within the organization
Preferred Qualifications:
1 to 2 years of experience in a financial or banking environment
2-year associate degree
Schedule: Monday - Friday: 8 am. - 5:30 pm, Rotating Saturdays: 8 am - 12 pm
Universal Banker/Virtual Banker Pay differential for Saturdays and travel to other locations
Language stipend available for bilingual employees
Workplace Environment:
Requires face-to-face interaction and coordination of work with customers, other employees and departments, and in-person interaction.
Working at a computer and utilizing a telephone
Occasionally lifting up to 50lbs
Pay Range: $16.00 - $18.00 /hr.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate's job-related knowledge, skills, and experience, among other factors.
Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:
Comprehensive Medical, Vision and Dental Insurance
Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
Paid Holidays and Competitive Paid Vacation Days
Paid Parental Leave
Short- and Long-Term Disability
Life, Critical Illness, and Accidental Insurance
Tuition Reimbursement and Career Development Opportunities
Employee Assistance Program (EAP)
Paid Time Off to volunteer in your community
Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group
All benefits are subject to eligibility requirements.
A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission or your offer of employment.
EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$16-18 hourly Auto-Apply 25d ago
Universal Banker II
Bankwest 3.8
Teller job in Rapid City, SD
BankWest is currently seeking a Universal Banker II to join our team in Rapid City, SD. This is a great opportunity for individuals who are passionate about providing exceptional customer service and are looking to grow their careers in a supportive, community-focused environment. In this role, you will be responsible for building strong relationships with customers by making decisions on consumer loans within established lending limits, identifying customer needs, and recommending convenient banking solutions. You will also refer customers to other BankWest services that support their financial goals. We offer competitive wages, a comprehensive benefits package, and opportunities for professional development-all within a strong culture of teamwork and community involvement. If you're ready to make a meaningful impact and be part of a company that values your contributions, apply today and become part of the BankWest family.
Scope of Job:
The objective of this position is to ensure the retention and growth of existing customer relationships and continuous growth of new business through proactive sales efforts and quality of service.
Responsible to perform all related work responsibilities consistent with the standardized procedure and compliance requirements of the Bank. Accountable for the development of new customer relationships; along with a focus on the continued maintenance and enhancement of current Consumer Banking relationships. Responsible to accurately fulfill Consumer transactions; actively sell additional Enterprise financial products and services.
Primary Duties:
Responsible to develop and enhance customer financial relationships through daily customer contact and the proactive use of Customer Relationship Management (CRM) programs. Identify early signs of dissatisfaction and work to resolve issues to aid in customer retention.
Responsible for the accurate processing of all customer transactions requested through the lobby, drive-up, or telephone. Including but not limited to; deposits, withdrawals, loan payment receipt, cashier check issuance, check cashing, credit card advances, savings bond redemption, check orders, wire transfer, and ACH transactions.
Perform deposit account maintenance and problem solving according to customer need. Includes but is not limited to: wire transfer, ACH, stop payment, address/other information changes, account balancing/research, debit card, and web banking support.
Open and close personal and business accounts including; checking, savings, deposit, and IRA/HSA accounts; identify customer needs for related convenience services and make specific recommendations.
Responsible for the origination of secured and unsecured personal loans. Adhere to the credit practices of the Bank in these areas: loan application, credit documentation, analysis, underwriting, customer communication, and related disclosure requirements.
Accountable to fulfill post-approval loan documentation requirements including; file completion, customer system set-up, loan set-up sheet, loan closing, and funding.
Responsible for overdraft payment decisions, performance and collection activities related to Retail customer deposit and loan accounts.
Serve as an IRA/HSA subject matter expert (SME) for all related informational, account administration, and customer service support needs.
Identify customer needs for additional Bank and Financial Service products; sell and refer other Bank, Trust, Brokerage, and Insurance products and services to new and existing customers. Actively cross sell GAP/Warranty/Credit Life insurance products.
Actively seek out and make contact with prospect opportunities, outside the Bank, to grow new customer relationships through referrals and identification of prospects.
Secondary Duties:
Work as a team with departmental counterparts on planning and implementing assigned projects and products.
Participate on various committees and project teams as deemed appropriate by management.
Attend, actively participate in organization, job specific training offered, and Quality Service programs.
Adhere to all applicable Policies and Procedures of BankWest organization.
Community involvement is strongly encouraged.
Other duties as assigned.
Requirements
Education:
A high school diploma or equivalent.
ABA Universal Banker Certification Program
Experience:
2 years' experience in related field.
Experience in sales and customer service.
Knowledge and Special Skills:
Ability to work dependently and/or independently, under pressure, meet deadlines, and adjust work schedules as needed to complete job responsibilities.
Ability to organize and handle multiple responsibilities while delivering quality external and/or internal Customer Service.
Strong interpersonal skills to ensure effective communication with external and/or internal customers.
Knowledge or ability to learn regulatory requirements pertinent to performance of specified duties in job description.
Knowledge of banking terminology and procedures.
Ability to skillfully use a variety of application software, learn computer programs, and comprehend the program output.
Adhere to Federal Privacy Standards in addition to following BankWest requirements for electronic communication and Social Engineering standards.
$31k-36k yearly est. 27d ago
Teller I
First Interstate Bancsystem 3.5
Teller job in New Underwood, SD
**If you are a current FIB employee, please apply through the Career Worklet in the
Employee Portal
.
is located at our New Underwood, SD Main branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
Generous Paid Time Off (PTO) in addition to paid federal holidays.
Child Care Assistance Program for eligible dependent(s).
Exercise reimbursement program for employees.
The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
The Teller I will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry level position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds.
Answers customer's questions in person and/or on the telephone.
Records customer account transactions by logging cashier checks, traveler's checks, and other special services; preparing currency transaction reports.
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customer needs; directing customers to a branch representative.
Completes special customer requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to Teller Group Leader; maintaining supply of cash and currency.
Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other teller currency; assisting in certification of proof.
Maintains customer confidence and protects bank operations by keeping information confidential, cautioning others regarding potential breaches.
Improves teller job knowledge by attending training sessions.
Contributes to customer service and bank success by welcoming related, different, and new requests; helping others accomplish job results.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to handle sensitive confidential and sensitive information.
Excellent mathematical aptitude.
Excellent communication skills both written and verbal.
Strong interpersonal skills.
Excellent writing and communication skills with strong attention to detail.
EDUCATION AND/OR EXPERIENCE
High School Diploma or general education degree (GED) required
Experience in a cash handling role preferred
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
Handling - Frequently
Hearing - Frequently
Lifting - Occasionally
Sitting - Occasionally
Standing - Frequently
Talking - Frequently
Walking - Occasionally
Noise Level - Moderate
Typical Work Hours - Vary based on scheduling/business need
Regular and Predictable Attendance - Required
**If you are a current FIB employee, please apply through the Career Worklet in the
Employee Portal
.
$25k-31k yearly est. Auto-Apply 25d ago
Bank Teller/Customer Service Representative
Performance Bankers
Teller job in Flandreau, SD
Who we are
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we build and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.
Our mission
Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.
Our values
Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
Community: We're proud to support each other and our local communities. We win when our customers win.
To learn more about us, visit ***************************
About the role
The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the bank's products/services.
Position is located in Flandreau and is not a remote position.
What you will do
Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)
Make sales referrals, suggest alternate channels and cross-sell products and services
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
Comply with regulatory requirements
Manage risk in every transaction and detect fraudulent transactions to prevent losses
Resolve customers' issues and provide relevant information
Performs other duties as assigned.
What you will need
High School diploma or greater required.
Experience handling cash transactions and working with systems
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and mathematical skills
What we offer
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation, Sick, and Holiday time
A competitive 6% 401k match
And more!
Candidate must pass a pre-employment screening including credit history and criminal record check.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$28k-33k yearly est. 6d ago
Teller - Dell Rapids Branch
The First National Bank In Sioux Falls 3.0
Teller job in Dell Rapids, SD
Job Description
As a Teller, you are the frontline banking professional responsible for handling customer transactions and providing basic financial services. You will demonstrate high accuracy in all transactions and build and maintain strong customer relationships by recognizing opportunities and making referrals. You should be knowledgeable about all Bank products and services to maximize account relationships with both new and existing customers. This role requires effective communication with customers in person, through the drive-thru, and over the phone.
The schedule for this position is Monday to Friday, 8:00 am - 5:00 pm, with rotating Saturdays from 9:00 am - 12:00 pm.
In addition, our FIRST Values apply to all teammates without exception.
FIRST Values
Family - We support, trust, and respect each other, our customers, and our shareholders.
Independence & Innovation - We embrace change as vital to our success.
Relationships - We build relationships that are based on strong character, mutual loyalty, trust, and respect.
Stewardship - We take care of ourselves so we can take care of others.
Teamwork - We help each other grow and succeed.
Who we are:
The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations.
The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us - it is the cornerstone of our success.
Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values.
Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships.
Although banking has evolved over the years, our mission and values have not and will not change.
What will you do:
Accountabilities
Sales & Service
Execute the Sales and Service program of the department when working with customers.
Provide friendly and helpful customer service by addressing inquiries, resolving issues, and promoting a positive banking experience for every customer.
Engage with customers by asking questions and utilizing active listening skills to fully understand customer needs.
Process customer transactions, including deposits, withdrawals, check cashing, and fund transfers, cashier's checks and change orders, accurately and efficiently. Assist customers with Safe Deposit Box access.
Maintain and balance cash drawers, ensuring that they have the correct amount of currency and coins at all times.
Develop and maintain a working knowledge and understanding of the bank's products and services to assist customers with their inquiries and cross-sell when appropriate.
Efficiently utilize banking software and computer systems for processing transactions and accessing customer account information.
Develop an understanding of how their role fits in to the strategic plan of the bank and their department.
Strive to meet goals that have been set for them and for their overall team.
Represent the bank in a positive manner in their community and encourages prospects to become customers.
Deliver world class customer service by exceeding customer's expectations and building brand loyalty.
Quality
Follow guidelines, policies, and procedures of the bank to keep errors to a minimum.
Complete all financial transactions accurately and efficiently.
Ensure all transaction records and paperwork are accurately completed and comply with banking regulations, internal policies, and procedures.
Follow security procedures to protect bank assets, customer information, and maintain a secure banking environment.
Exceptions are well thought out and documented with proper approval.
Errors are identified quickly and remedied efficiently when they occur.
Reconcile cash drawer and balance all transactions as part of end of day processing.
Prevent fraud by following policy and procedure and by using good judgement and discernment to identify suspicious or altered negotiable instruments.
Use solid judgement when making decisions and keeps the bank's policies, procedures, and reputation in mind.
Ensure compliance with applicable banking regulations and security measures.
Ability to uphold strict confidentiality policy.
Branch Specific Tasks
Vault Teller operations.
Process Credit card payments.
Process Saving's Bond Redemptions.
Other duties as assigned.
Qualifications
High school diploma required. Relevant work experience or a combination of education/experience that would enable incumbent to meet accountabilities and required competencies of the position. Cash-handling, sales and service experience preferred.
Skills and Abilities
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail. High degree of accuracy required.
Ability to conduct relationships in a manner that ensures cooperation and positive results.
Ability to adapt to the needs of the organization and teammates.
What's in it for you?
Health Insurance
Dental & Vision Insurance
Profit Sharing
Paid Vacation & Holidays
Company paid short and long term disability
Tuition Reimbursement Program
Employee Banking Perks
Community Volunteer time
And More!