TurboTax (WFH) Customer Service (Flexible Hours)
Teller job in Joplin, MO
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Teller | Wichita
Teller job in Wichita, KS
The Teller is responsible for assisting customers with their financial transactions, providing excellent customer service, and maintaining accuracy in all banking operations. The teller processes deposits, withdrawals, loan payments, and other account-related services while adhering to banking regulations and internal policies.
Duties & Responsibilities
Customer Service
* Greet customers and provide assistance in a friendly and professional manner.
* Address customer inquiries and resolve concerns related to their accounts and banking services.
* Offer information about bank products and services, including promotions, new accounts, loans, and credit cards.
Transaction Processing
* Process customer deposits, withdrawals, check cashing, and account transfers.
* Verify customer identities and ensure transaction accuracy.
* Balance cash drawers and maintain proper records of all transactions.
* Ensure compliance with all applicable banking policies, procedures, and regulations.
Cash Handling
* Accurately count, handle, and safeguard cash and other negotiable instruments.
* Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities.
Account Management
* Assist customers with account inquiries, including balances, statements, and transaction history.
* Support customers in completing forms for various banking requests (e.g., stop payments, account closures).
* Process loan payments and assist with basic loan inquiries.
Sales and Referrals
* Identify opportunities to promote additional bank services and products that meet customer needs.
* Refer customers to other departments (e.g., loans, investments, credit) when appropriate.
Compliance and Security
* Ensure all transactions are completed in compliance with the bank's policies and legal regulations.
* Maintain the confidentiality of customer information.
* Report suspicious activities or potential fraud.
Administrative Tasks
* Maintain accurate records and documentation of all transactions.
* Assist with reconciling daily transactions and balancing the cash drawer.
Education & Experience
Knowledge of:
* Strong sales and customer service skills
* Strong oral and written communication skills
* Basic math and accounting functions
Ability to:
* Accurately count money
* Perform duties and make decisions under frequent time pressures
* Stand for extended periods of time
* Lift 50 pounds
Education and Training:
* Eventual procurement of High School diploma.
* Requires knowledge of Microsoft Office.
Benefits and Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $18-$22.50/hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
Auto-ApplyPart-Time Teller
Teller job in Rogers, AR
We are seeking a detail-oriented and customer-focused Teller to join our team. The ideal candidate will be responsible for providing exceptional service to our customers while accurately processing transactions and maintaining a high level of professionalism.
Key Responsibilities:
- Process customer transactions, including deposits, withdrawals, and loan payments
- Provide information about bank products and services to customers
- Assist customers with account inquiries and resolve any issues
- Maintain accurate records of transactions and ensure compliance with bank policies
- Promote a positive banking experience by delivering excellent customer service
- Handle cash and balance cash drawers at the end of each shift
- Work closely in a team environment
Skills and Qualifications:
- Previous experience in a customer service or banking role preferred
- Strong numerical and analytical skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Proficient in using computer systems and banking software
- Attention to detail and a commitment to accuracy
Grand Savings Bank is a community bank where life is GRAND and our team is empowered to deliver the best financial experience to our customers.
We are an equal opportunity employer and welcome applications from all qualified individuals.
Requirements
Drivers License
Cell Phone
Salary Description $16/hourly
ITM Teller I Part-time, Opening
Teller job in Fayetteville, AR
Join Farmers and Merchants Bank as a Part-Time ITM Teller Opening position and immerse yourself in a vibrant, professional environment located in Fayetteville, AR. This role offers you the chance to engage directly with our valued customers, providing exceptional service through innovative banking technology. As an onsite team member, you will become an integral part of a community-focused institution that champions integrity and problem-solving.
Working in a relaxed atmosphere, you'll enhance your skills in a collaborative setting that prioritizes safety and customer satisfaction. This is an exciting opportunity to make meaningful contributions while growing your professional experience. You will be given great benefits such as Competitive Salary and Paid Time Off. We invite you to be part of a team that values your input and dedication to excellence.
Apply now and embark on a fulfilling career path with us.
FARMERS AND MERCHANTS BANK and The Bank of Fayetteville: Our Story
Welcome to Farmers & Merchants Bank and The Bank of Fayetteville. Our bank culture is driven by a Mission Statement to improve the well-being and promote the success of our employees and customers by treating all with dignity, respect, and compassion. We envision being the best company our employees ever work for and the best bank our customers ever do business with as we step into our 80th year of serving unique communities across the State of Arkansas.
Your role as aN ITM Teller Part-time, OPENER
As a Part-Time ITM Teller in the Opening position at Farmers and Merchants Bank, your day-to-day responsibilities will include providing excellent customer service through interactive teller machines, assisting clients with transactions, and ensuring the smooth operation of the banking technology. You will be responsible for identifying customer needs, solving problems efficiently, and maintaining the security of all transactions. Your expected schedule will require you to be available from 7 AM to 1 PM each day Monday through Friday and from 9 AM to 12 PM on Saturdays, totaling 29 hours per week.
In this role, you will also collaborate with your team to promote a safe and professional banking environment. Additionally, you will have the opportunity to learn various banking processes and develop your skills in a supportive setting.
Are you the ITM Teller Part-time, OPENER we're looking for?
To succeed as a Part-Time ITM Teller in the Opening position at Farmers and Merchants Bank, several key skills are essential. Strong communication abilities will enable you to effectively engage with customers, ensuring they feel valued and understood. Excellent problem-solving capabilities are crucial, as you will often need to address customer concerns and provide swift resolutions.
Attention to detail is important to accurately process transactions and maintain security protocols. Additionally, a positive attitude and adaptability will help you thrive in a fast-paced banking environment, where customer needs can shift rapidly. Collaboration and teamwork skills will enhance your ability to work effectively with colleagues, fostering a supportive atmosphere that aligns with the bank's core values of integrity and safety.
A proactive approach and a willingness to learn will further contribute to your success in this dynamic role.
Connect with our team today!
Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!
ATM Plus Teller
Teller job in Chesterfield, MO
As an ATM+ Teller you will provide assistance to members from a centralized location at our Corporate East Building through video transmission via the Interactive Teller Machine (ATM+)
Duties and responsibilities include: Offering a positive, professional attitude while communicating effectively through on-screen technology. Engage members and educate them on First Community products and services. Conduct member transactions that can be complex and require sound decision-making skills and approvals.
Position Requirements:
Must be comfortable appearing on camera and have exceptional communication skills.
Ability to multi-task and work seamlessly and efficiently across several different platforms simultaneously.
Must possess analytical and technical skills to address questions and issues related to electronic services and ensure a smooth and efficient banking experience for our members.
Through video transmission via the ATM+, process a variety of lobby and drive thru financial transactions including, but not limited to, deposits, payments, transfers, check cashing and withdrawals. Ensures that proper endorsements and identification are obtained and follows credit union policies and procedures.
Monitor ATM+ to ensure they are working properly, alerting management of any operating issues.
Must be able to work efficiently and accurately in a fast-paced virtual environment.
Good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations.
Strong work ethic and integrity
Ability to effectively work and contribute to a positive team environment.
Strong customer service skills.
Careful attention to detail and strong organizational skills.
Schedule will be a revolving 4 day a week position. Hours of operation are as followed:
Monday-Friday 8:30 a.m. to 7:00 p.m., Saturday and Sunday 9:00 a.m. to 3:00 p.m.
Auto-ApplyTeller Services - Part Time
Teller job in Gravette, AR
Part-time Description
The Part-Time Teller position consists of, but not limited to, paying and receiving functions - which includes balancing and maintaining a cash drawer, processing customer deposits, withdrawals, and loan payments. Must be customer focused, friendly, outgoing, and be able to multitask.
This Part-Time Teller position works Monday - Friday 10:55am to 5:05pm, and 3 Saturdays per month 8:45am to 12:00pm.
Major Duties and Accountabilities:
Takes part in and embraces the Legacy culture and gives outstanding customer service to internal and external customers.
Performs teller duties and assists customers with needs while providing excellent customer service.
Verifies and balances assigned cash drawer daily while following teller outage policy.
Receives and processes customer teller transactions accurately and timely.
Basic knowledge of bank products and services.
Follow security and compliance procedures daily.
Recognizes opportunities to sell additional Bank products to customers and non-customers as transactions are processing and needs are recognized.
All other duties as assigned.
Requirements
Required:
18 years of age.
High school diploma or GED equivalent.
Preferred:
Previous banking experience.
Previous cash handling experience.
Part Time Teller I
Teller job in Tecumseh, OK
Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.
The Position
Job Title
Part Time Teller I
SUMMARY
This position is responsible for providing exceptional service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.
MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
* Explains, promotes, and sells products and services such as traveler's checks, savings bonds, money orders, and cashier's checks. Cross-sells additional bank products and direct customers to representatives to open new accounts or for investing needs.
* Receives checking and savings deposits: verifies cash and endorsements, receives proper identification for cash back, and issues receipt of deposit. Identifies counterfeit currency.
* Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices when necessary.
* Cashes checks and pays out money after verification of signatures and customer balances, processes savings withdrawals. Enters transactions into computer, and issues computer generated receipts.
* Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
* Accepts loan payments: verifies payment amount and issues receipt.
* Buys and sells currency from the vault as necessary, ensuring that the teller drawer cash limits are not exceeded according to the guidelines set forth in the Teller Policy.
* Receives FICA payments: verifies deposit coupons are properly completed and checks are made payable to the "Bank".
* Follows procedures for removing accounts from dormancy. Place holds on accounts for uncollected funds unless pre-approval is obtained from Officer/Supervisor.
* Balances drawer daily, including periodic batching of cashed checks. Counts and balances cash in automated teller machines and night depository. Counts and rolls loose coins. Enters required information into Vertex for Currency Transaction and Log Entry Reports.
* Attends weekly sales meetings and monthly community bank meetings.
ADDITIONAL DUTIES AND RESPONSIBILITIES
* Handles customer complaints and escalates issues to supervisor as needed.
* Recommends to supervisor possible methods to improve department.
* Completes all required compliance exams on a yearly basis.
* Adherence to all First United Policies and Procedures including Teller Policy.
* Dresses professionally.
EMPLOYEE SPECIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Work Experience
* High school diploma or GED required.
* Cash handling, sales, or customer service experience preferred.
* Prior teller experience preferred.
Technical/Functional Competencies
* Basic mathematical skills.
* Exceptional customer service skills.
* Good problem-solving and decision making skills.
* Demonstrates good judgment and ability to make on-the-spot decisions regarding customer transactions, weighing customer satisfaction with Bank exposure to loss or fraud.
* Ability to work in a fast-paced environment and work well under pressure.
* Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication.
* Ability to use e-mail, phone, and other communication tools are necessary.
* Dependable and adheres to time lines and schedules.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.
All Locations:
Tecumseh
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at ********************** for assistance.
First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.
Auto-ApplyTeller
Teller job in Sand Springs, OK
Job Details North Sand Springs Branch - Sand Springs, OK Full Time NoneDescription
Job Title: Teller Department: North Sand Springs
Must demonstrate competence, confidence, confidentiality and courtesy. Must be able to count and manage cash accurately in customer situations. Individual will be responsible for correctly setting up a teller station and cash drawer; determining acceptability of checks according to legal requirements and bank policies; correctly balancing daily; answering customer questions about banking products and services; and accurately processing all transactions. Flexible hours.
Duties/Responsibilities:
Provide prompt, efficient, accurate, and friendly service to consumer and business customers while processing daily transactions.
Act as a representative of the bank by demonstrating the four C's of professionalism: competence, confidence, confidentiality, and courtesy as well as dressing in an appropriate manner according to AHB's personnel policies.
Have a working knowledge of bank products and services, be able to recognize customer needs, explain their benefit in order to meet their needs.
Establish good working relationships with co-workers.
Adequately meet all requirements of audit guidelines and security procedures.
Follow all established bank policies and procedures for this position. Adhere to all state, federal, and regulatory agency requirements.
Keep cash secure at all times and maintain a high level of safety for self, co-workers, customers and the bank.
Detect fraudulent currency and activities.
Answer customer calls while providing great customer service.
Perform any duties requested by a supervisor relating to the bank and its functions.
Order checks and create debit cards when needed.
Is dependable and adheres to expectations of attendance.
Must be able to travel within the region when requested.
Part-time Teller
Teller job in Tulsa, OK
The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we have to make a difference in the lives of our employees for them to make a difference for our members and communities.
In your role as Part-time Teller at out Tulsa Hills location, you will be responsible for handling member transactions and delivering outstanding member service.
In this role you will:
Process member financial transactions including deposits, withdrawals, money transfers and loan payments
Identify and resolve member service issues
Balance cash drawer and daily transactions accurately
Assist with Cash Vault, CDM and ATM functions
Cross-sell credit union products and services based on member needs
Contribute to branch and credit union goals and objectives
Deliver service to both internal and external members that are in alignment with the credit union's Service Promise.
Benefits you can expect when you join Oklahoma Central Credit Union:
Competitive pay - Cha-ching!
Work-life balance - Your family, hobbies, and life outside of work are important to us!
401 (k) retirement plan - You contribute to our future, so we contribute to yours!
Best-in-class healthcare coverage - Helping you stay healthy!
Generous PTO and federal holidays - We prioritize what matters!
Community Service - We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time off!
Requirements
Who we're looking for:
You're a friendly person, a great communicator, and you enjoy helping people. You are detail oriented and know how to stay focused while juggling multiple tasks.
You'll need to have:
High school diploma, GED or higher
A willingness to work Saturdays
Previous experience working in customer service, teller experience or cash handling
Even better if you have:
Prior financial institution experience
Working knowledge of a computer
General math aptitude
Oklahoma Central Credit Union is proud to be an Equal Opportunity Employer and Drug Free Workplace!
Customer Service
Teller job in Little Rock, AR
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customer service role preferred
* High School diploma
* Excellent customer service skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay $16.04 - $18.07 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
Auto-ApplyTeller
Teller job in Oklahoma
JOB TITLE: Teller REPORTS TO: Frontline Supervisor FLSA STATUS: Non-Exempt JOB SUMMARY: This position is responsible for performing banking transactions for Bank customers in a timely, accurate, and courteous manner. ESSENTIAL JOB FUNCTIONS: Greets customers and assesses their needs.
Processes customer transactions (financial transactions including deposits, withdrawals, check cashing, money orders, etc.…) with professionalism, accuracy, and courtesy.
Ensures transaction forms are filled in correctly, examines checks for endorsements. Checks customers' identification.
Ensures that transactions are completed in a quick, efficient manner to avoid long back-ups in customer lines or traffic lanes.
Maintains knowledge to place hold on accounts for uncollected funds, if needed.
Counts incoming cash and orders daily supply of cash.
Records all transactions in the computer system and generates customer receipts.
Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data in computer.
Removes night depository items and work. Counts and balances checks and cash in night depository. Attends to and completes other items removed from the night depository.
Accepts loan payments.
Handles customer complaints and works through these sensitive issues to resolution.
Performs data entry to complete reporting requirements.
Interacts in a professional, courteous manner with customers, prospective customers, visitors, co-workers, vendors, etc…
Recommends additional Bank products and services to customers to enhance the customer relationship.
Complies with all relevant regulatory requirements. Completes and records accurate documentation on large transactions.
Complies with all Bank policies, including attendance and punctuality.
Maintains strict confidentiality guidelines in accordance with Bank policy.
Demonstrates knowledge and expertise of Bank Teller procedures and supports the Company's overall mission, standards, policies and procedures, and confidentiality guidelines. (Note: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)
ADDITIONAL RESPONSIBILITIES:
Performs other duties as required by management.
Participates in community activities as requested by Bank management.
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibility.
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
High school graduation or G.E.D. equivalent, or
16 years of age and working toward High school graduation or G.E.D. equivalent.
KNOWLEDGE, SKILLS, AND ABILITIES:
Good verbal and written communication skills.
Neat, legible, and efficient handwriting.
Good interpersonal skills: able to work well with a wide range of people.
Good sense of customer service.
Good attention to detail.
Good problem solving and decision-making skills.
Good understanding of general banking guidelines and teller procedures.
Demonstrates dependability through good attendance and adherence to timelines and schedules.
Able to handle large amounts of money without errors.
Able to work with frequent interruptions and in a fast-paced setting.
Able to perform under time deadlines.
Able to perform basic mathematical computations. Able to compute rate, ratio, and percentage.
Proficient in 10-key. Able to type (minimum 30 wpm).
Proficient in basic personal computer operations.
Able to complete three-to-six months on-the-job training.
Able and willing to continue business skill development.
PHYSICAL REQUIREMENTS
This is sedentary work that requires the following physical activities:
Sitting or standing for long periods. May stand for most of the work day.
Walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity.
Able to work in a low-light environment.
Occasional lifting (up to 25 pounds of coins).
ATTENDANCE REQUIREMENTS
This position works and rotates on time requirements but could include the following:
Reporting as early as 7:00am on Monday through Friday, when needed
Working until close of day on Monday through Friday (normally 5:30pm on Friday)
Working Saturday 7:30am to close (normally 12:00pm), when needed
WORKING CONDITIONS:
Normal office environment.
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
Credit Union Teller
Teller job in Springfield, MO
AGCU is a not-for-profit Credit Union serving the Assemblies of God community locally, regionally, nationally and worldwide. We offer a comprehensive range of personal, business, commercial and church services, products and loans, as well as insurance and merchant card processing. We endeavor to provide our members with extraordinary service, solid financial education, meaningful solutions and access to a national shared-branch network. Headquartered in Springfield, MO, our vision is to be the most relevant faith-based credit union in the world. If you are qualified, we would love to have you to join #TeamAGCU, where our motto is "banking with a purpose so you can live for yours!"
We're looking for people who love to greet and welcome members to our Credit Union in a courteous and professional way! People who like putting a smile on the face of those they interact with! People who care! People who want to be the best they can be in everything they do! We are seeking a special, super-awesome, positive person who wants to be a teller! Does this sound like you???
Would you enjoy delivering a "WOW" experience to our members every time they have contact with you?
Does it make you feel good to know you'll be the person who takes care of the needs of our members by processing deposits, withdrawals, loan payments and transfers as you build a relationship with those we serve?
You know you will be someone they can trust to take care of them and their financial needs accurately and efficiently.
Would you enjoy telling members about all the great things we have to offer...products and services that will make their life easier?
You know you're good with money and numbers and would accurately balance your cash drawer at the end of the shift.
Do you love helping people? Would you like helping our members with all of their finance-related needs...things like check and debit card ordering, helping them with electronic banking and safe deposit box rental and access?
You like to learn and would like to open new accounts and provide new members with information about all the great services we offer, referring them to your coworkers for more information as we work hard to improve their financial world.
We also like to cross train our teams. So, you would be able to learn and grow in your career when we have new opportunities. Is that something you would enjoy?
Education, Skills & Experience
Do you have a minimum of 6 months customer service experience in any field?
We would love it if you also have some previous experience at a credit union or bank. But we're willing to train the right person!
Symitar experience (Jack Henry Episys Quest)? That's a big plus!!
Do you enjoy working with computers and learning new software?
Are you a great communicator...someone who enjoys people and has learned how to make them feel comfortable, appreciated and confident of your ability to help them with their financial needs?
Are you reliable, dependable, honest, upbeat, and someone who enjoys helping others, including your coworkers?
Do you take pride in your work?
Are you a star when it comes to accuracy, confidentiality and multi-tasking?
Are you a self- motivated self-starter who wants to make a difference in the lives of the people you serve every day?
Do you enjoy leading from where you are by being an example and doing the right thing even when no one is looking?
If this sounds like you, we want to talk to you!!!
Current opening: Full-time Teller at our Campbell Branch that would be assigned a closing shift + Saturday morning rotation. Opener: 7:15a to 3:45p Closer: 9:15a to 5:45p. COULD BE REQUIRED TO WORK EITHER on occasion to fill in for absent employees. We also have a PT opening at the Independence branch.
Please visit our job portal for more details and to see a copy of the job description, if it is not attached to this post: ********************************
AGCU is an Equal Opportunity Employer. We offer a competitive compensation and benefit package, including the following:
Dual Health Insurance (choice of PPO or High Deductible HSA PPO plan)
Life Insurance in the amount of 2x your base annual wage (paid by AGCU)
Supplemental Life Insurance
Short & Long Term Disability Insurance (paid by AGCU)
Dual option Dental Insurance
Vision Insurance
Employee Assistance Program (paid by AGCU)
Flexible Spending Account (Medical & Dependent Care)
403b Retirement Plan with match of up to 6% after 1 year of employment
Wellness Program
Parental Leave Program
Pet Insurance
Voluntary Identity Theft Insurance
Voluntary Whole Life, Hospital, Critical Illness & Accident Coverage
Voluntary Legal Insurance
FT Teller
Teller job in Edmond, OK
Job Details Edmond Branch - Edmond, OKDescription
Summary: Tellers are responsible for processing a variety of customer transactions while providing world class customer service and identifying bank products and services that would be beneficial to prospective and existing customers. Tellers are friendly, courteous and are the face of the bank. As such, tellers strive to provide a superior customer experience. The Teller role is a leveled position, beginning with Level 1 and advancing to Level 3 that focuses on product recommendations and customer service. Senior Teller is reserved for team members that have met the qualifications to advance into a branch leadership position. This position is eligible to participate in the Team Incentive Plan (TIP).
Essential Duties and Responsibilities include the following: (Other duties may be assigned)
Greets customers and facilitates a welcoming environment.
Possesses a positive attitude and ability to effectively contribute to a positive team environment and work toward achieving goals.
Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
Cashes checks and pays out money after verification of signatures and customer balances.
Enters customers' transactions into computer to memo post transactions, and issues teller machine and manually generated receipts.
Places holds on accounts for uncollected funds.
Orders daily supply of cash and counts incoming cash.
Balances currency and coin in cash drawer at end of shift and compares totaled amounts with data displayed on teller machine and/or other corresponding reports.
Generates new business and expands relationships with current customers by cross-selling bank products and services that would benefit each individual as opportunities arise.
Receives deposits via mail and counts and balances cash in night depository. Accepts utility bills and loan payments.
Cross trained on all areas of deposit operations to serve as a backup to these duties, when necessary, especially new account duties.
Other duties may be assigned.
Qualifications
Supervisory Responsibilities
This job has no direct supervisory responsibilities.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. To perform this job successfully, an individual should have knowledge of Microsoft Internet Explorer and Microsoft Office software.
Physical Demands
This position may require long periods of standing or sitting and may include long periods of typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The environment would be consistent with a typical business office with moderate noise, services open to the public and the ability to work in a confined area typically indoors.
All employees are required to attend training as required by GPB, as well as support the overall compliance program by complying with all laws, policies and procedures.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or location protected class.
Bank Teller - Full & Part Time Available
Teller job in Springfield, MO
Guaranty Bank has been serving our friends and neighbors in southwest Missouri for over a century - we are as uniquely Springfield as Cashew Chicken! We have a deep sense of community pride and a commitment to our customers. We know that we wouldn't be where we are today if not for one of our greatest assets - our employees! We encourage a strong work-life balance, offer an employee benefits package that is second to none, and provide incentives for our employees to lead healthy lives. We look forward to talking with you about career opportunities! Your Career. Your Future. Your Bank.
Job Description
The Teller position is responsible for providing superior service to bank customers regarding daily transactions, inquiries, problem resolution, and referrals, in accordance with Guaranty Bank policies, procedures, products and services. Duties may include, but are not limited to:
Delivering excellent customer service
Processing in-person retail and commercial customer transactions
Cross-selling bank products and services
Completing routine banking center activities
Contributing to the fulfillment of department and company objectives and goals
Adhering to all department and company policies and procedures and follows applicable banking regulations
Carrying out the duties of vault teller as assigned
Completing duties as a back-up to the Personal Banker as required (Opening new accounts, etc.)
Performing additional job related duties as assigned or required
Try a Career in Banking! We bet you'll like it!
Available Positions:
Full Time Teller - Kearney Banking Center
Monday-Friday, 10:15am - 6:45pm
2-3 Saturdays/mo,
8:15am - 12:15pm
Part Time Teller - Sunshine Banking Center
Monday-Friday, 12:30pm - 6:45pm
2-3 Saturdays/mo,
8:15am - 12:15pm
Part Time Teller - Ozark Banking Center
Monday-Friday, 1:45pm - 6:45pm
2-3 Saturdays/mo,
8:15am - 12:15pm
***All interested candidates must apply online at:
***************
***
Qualifications
Achievement of a high-school degree or equivalent (or working towards completion) required. Prior customer service, cash handling, and sales experience highly desired.
Additional Information
***All interested candidates MUST apply online at: ***************/careers***
Multiple positions open - Kearney, Sunshine, & Ozark Banking Centers
Full Time Teller - Woodward
Teller job in Woodward, OK
Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.
Your duties will include, but are not limited to the following:
Greeting customers and facilitating a welcoming and customer-focused environment
Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual
Building customer loyalty by developing relationships and always offering exceptional service
Responding to customer inquiries and concerns by researching and identifying positive solutions
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
Required Skills:
Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
Excellent customer-service skills, including oral and written communication
Ability to effectively contribute to a positive team environment and work toward achieving goals
Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
Strong work ethic and high integrity
Strong computer and 10 key skills
Outgoing, assertive, confident, and enthusiastic personality
This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.
Preferred Skills:
Knowledge of banking products and procedures
Successful sales record in a retail sales or banking environment
Bilingual (fluent verbal and written Spanish) skills
Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)
Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
MidFirst Banking Center Hours of Operations:
Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:15 a.m. to 12:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
Candidates must be available to work weekend hours.
Teller, Part-Time
Teller job in Little Rock, AR
Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.
Weekly Scheduled Hours: Monday- Friday 8:15AM-1PM, Sat 9AM-12PM
Essential Duties and Responsibilities:
Operational efficiency
* Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
* Process deposits, withdrawals, transfers and loan payment transactions for customers.
* Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
* Assist in daily balancing and processing of ATM(s), including the processing of all entries.
* Assist in the verification of deposits in the night and lobby depository.
* Assist with the dual control vault responsibilities.
* Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Client experience
* Deliver excellent client experiences consistently and promptly resolve client issues effectively.
* Ensure an excellent overall client experience by assisting clients with select service needs.
* Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Sales and service
* Identify cross selling opportunities and refer clients/prospects to the appropriate team.
* Promote bank products and services to further enhance client relationships.
Compliance and risk management
* Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
* Perform all other job-related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
Computer and Office Equipment Skills
Microsoft Office Suite
In addition, 10-key calculator; coin counter.
DeGarmo Behavioral Assessment Requirement
* All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
* The assessment takes approximately 12-15 minutes to complete
* Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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FT Teller
Teller job in Tahlequah, OK
Full Time Teller
Tahlequah, OK
130 S. Muskogee Avenue, Tahlequah, OK 74465
Full Time: M-F, Saturdays as scheduled
Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Paying and Receiving Teller for retail and commercial businesses, knowledge of a Recycler useful
Receives and processes multiple transactions with emphasis on accuracy
Sells money orders and official checks
Promotes BancFirst services through cross selling banking products to new and existing clientele, minimum goals and sales incentive will apply
Extraordinary customer service will be required at all times
Consistent execution of policies and procedures
Perform other job related duties or special projects as assigned
Regular and consistent attendance and punctuality is an essential function of the job
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
High School Diploma/GED
Strong customer service skills
Knowledge of teller cash limits, teller machines, and preparation of teller work
Ability to balance teller cash and maintain acceptable balancing percentages as defined by management
Maintain Branch cash vault (if applicable)
Knowledge of consignment items and their issuance
Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
Work well individually and with a team while maintaining a positive attitude
Must demonstrate a business professional image and demeanor
Outstanding listening and communication skills, both written and verbal
Work well under stress and deadlines while managing multiple tasks
Critical thinking skills
Excellent work ethic
Ability to work various hours as assigned to meet the needs of the business (open/close branch)
Able to perform opening and closing duties while maintaining security standards
PREFERRED SKILLS AND QUALIFICATIONS
Previous teller experience a plus, but will train
Bilingual (Spanish) a plus
PHYSICAL REQUIREMENTS
Constant use of computer screens
Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
Ability to sit and/or stand for long periods of time during the workday
Long periods of typing and repetitive motion
Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags)
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.
Diversity…Our differences enhance business performance.
Auto-ApplyPart-Time Teller - Elkins
Teller job in Elkins, AR
Position: Part-Time Teller
FLSA Status: Non-Exempt
Reports to: Kailey Helmlinger
Job Purpose and Scope:
To provide exceptional service to bank customers in a positive and upbeat manner. And to handle transactions in a professional manner with accuracy in an expedient manner in accordance with bank policy and applicable laws and regulations.
Essential Job Functions:
Responsible for handling teller transactions in a timely and accurate manner in a positive and professional manner in accordance with bank policies and procedures. Understands and keeps informed of bank products and services. Identifies possible customer needs and refers customer to other areas of the bank for assistance as needed.
Ability to operate teller equipment with minimal supervision.
Maintains teller window in a neat and organized manner.
Balances the teller window on a daily basis in accordance with policy. If applicable, reports teller differences to appropriate personnel in a timely manner.
Responsible for processing proof in an accurate and efficient manner at the branch level as needed.
Responsible for counting, packaging and controlling money in accordance with bank procedures.
Handles miscellaneous duties as assigned by branch manager which may include but are not limited to: sales of cashier's checks, money orders, etc.
Responsible for compliance with the bank's security procedures. Understands robbery and extortion instructions. Remains alert for security risks including money laundering, forgeries, robbery, fraud, counterfeit etc. and reports to appropriate personnel and external authorities as detailed in the bank's security policy.
Understands regulatory compliance issues related to the teller position including but not limited to Expedited Funds Availability (Reg CC), Bank Secrecy Act, Community Reinvestment Act (Reg BB) and other related regulations.
Responsible for understanding bank services and products such that the customer or prospective customer has confidence in the information provided.
Ability to assist customer in problem resolution in a professional, courteous and timely manner.
Able to work alone opening the drive thru, closing the drive thru, and/or working Saturdays.
Any other duties as assigned by management with or without reasonable accommodation.
This position earns 20 - 28 hours of work per week. Saturday hours may be required.
Knowledge, Skills, & Abilities:
Strong customer service skills that include professional appearance and attitude.
Strong verbal communication skills.
Ability to work well with numbers.
Exhibits strong work habits including good attendance and ability to follow policies and procedures.
Ability to operate appropriate machinery including 10-key, teller machine and cash counting machine.
Ability to lift up to 40 pounds.
Basic Qualifications:
High School diploma or equivalent.
Previous teller or cash handling experience preferred.
Note: Management reserves the right to add or change the job requirements at any time.
2025
FT Retail Banker
Teller job in Springdale, AR
Important Information Regarding Application Process: Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the
"Apply Now"
link. *Data from resume cannot be downloaded into application. We invite you to view additional job opportunities at **************************************
SUMMARY
First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Retail Banker! If this is you and you want to join a dynamic team who is passionate about serving our Arkansas community, then you should apply!
Under the supervision and guidance of assigned training personnel; accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. Become knowledgeable in identifying customer needs, service accounts, explain financial products and help resolve customer issues. Cross train to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and providing efficient and quality customer service.This position requires employees to work on-site.
QUALIFICATIONS | EDUCATION | EXPERIENCE | SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or abilities necessary for this position.
High school diploma or general education degree (GED) will be required at the completion of your graduating year.
1 - 2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.
Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10-key and utilization of the internet is required.
Willingness to demonstrate Core 5 values with customers and coworkers.
HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 40 (+) Hours | Monday - Friday 8:00am - 5:00pm | Saturday: 8:30am - 12:00pm (typically 3 per month) | *Extended working hours may be required
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Training consists of learning and developing the essential duties listed below:
Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks, securing proper identification and following retail policies and procedures. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Identify counterfeit currency. Refer customers to other bank services as necessary.
Visually review customer transactions verifying necessary information.
Count and balance cash using retail platform. Buy and sell currency from the vault as necessary, ensuring that the cash drawer limits are not exceeded. Scan all proof work through branch capture machine.
Receives mortgage, consumer, and other loan payments.
Promote bank services and products following appropriate cross-selling procedures or directing clients to appropriate bank personnel. Refer customers to the proper department for issues that cannot be resolved at the retail line.
Adhere to daily opening and closing procedures. Follow prescribed security and safety measures. Secure coins and currency in vault at closing ensuring that cash drawers and safes are locked in vault.
Maintain currency and coin supply as prescribed by bank policy. Manually count, verify, and strap currency. Process coins by selling to the vault in accordance with cash limit and coin policy. Balancing of coin machine as needed.
Assist with night deposits, mail deposits and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed. Inform the Bank Secrecy Act Officer of any activities that appear to be suspicious, or that involve fraud, insider abuse and/or other activities where a SIRF should be considered as needed.
Inform Banking Center Manager and/or Retail Operation Manager of department activities and of any problems, concerns or outages exceeding $50.00. Assist with resolving retail outages and research to resolve discrepancies.
Assist internal customers (other personnel) and executive management as requested.
Complete special requests by redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing account printouts and advanced research, copies, and referrals. Admitting customers to their safe-deposit boxes.
Balance of ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries, and provide information on bank services. Handle or provide assistance to other retail staff with unusual transactions and answer difficult customer inquiries.
Identify Fraudulent transactions, review current concerns with management and become well-informed on new suspicious activities.
Obtain training and become proficient in executing wire transfers.
Adhere to strict privacy regarding customer account information. Maintain customer confidence and protect bank operations by keeping information confidential.
Operate computer software and equipment, telephone, scanner and copier. Expected to become proficient with internal bank software.
Able to hold a valid driver's license, have access to reliable transportation for arriving to work on time, work on-site at assigned location, and a willingness to extend working hours when necessary.
Attend various Retail training classes, as assigned by management.
Additional duties may be assigned by management.
Upon successful training of duties listed above:
Develop the specialized Retail Banking Specialist skills necessary to acquire experience in additional retail services:
Build consumer and business customer profiles as needed.
Process Debit Cards upon request.
Assist customers with name/address changes, account maintenance issues, reconciliation, or complaints.
Update identification.
Opening/Closing Accounts.
Handle debit card disputes.
SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.
SOFT SKILLS
Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.
PHYSICAL DEMANDS
The employee must have the visual acuity to read materials in either a printed format or on a computer screen, view and identify customers at drive-through windows or on camera, and identify customers inside the lobby and outside of the bank. The position also requires the ability to articulate sufficiently well to communicate with customers and coworkers. The employee must have the ability to converse with customers in person, over the telephone, and using the drive-through service.
The employee must possess sufficient mobility to work in and move about in a standard office setting and sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Repetitive movement of the wrist, hands, and fingers will be required to handle currency and to operate office equipment including a money counter and drive-through tube. The employee must be able to lift coins and currency weighing up to 50 pounds.
The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
MENTAL DEMANDS
The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills related to currency including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents and draft routine written communications.
Universal Banker - Bentonville, AR
Teller job in Bentonville, AR
Join Generations Bank as a Full Time Universal Banker and be part of a community-centric team dedicated to delivering exceptional customer service. This onsite role offers a dynamic environment where you can leverage your detail-orientation skills to meet the diverse financial needs of our customers. You will build lasting relationships while actively engaging with clients, helping them navigate their banking requirements with confidence. At Generations Bank, we prioritize communication and accountability, fostering a collaborative atmosphere that empowers our employees to succeed.
Enjoy the opportunity to directly impact the lives of community members and contribute to local economic growth through personalized banking solutions. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and Paid maternity/paternity leave. Embrace the chance to grow professionally while supporting our mission to serve the community with integrity and dedication. Apply today to elevate your career with us!
What would you do as a Universal Banker?
As a new Universal Banker in Bentonville, AR, you will immerse yourself in daily activities focused on delivering outstanding customer service. Your responsibilities will include welcoming customers, processing transactions, and addressing inquiries with a community-centric approach. You will be expected to exhibit detail-orientation in handling account maintenance, and financial product recommendations tailored to individual needs.
Your schedule will typically be Monday through Friday, 7:45 AM to 5:30 PM, allowing for a balanced work-life experience. You will be based in Bentonville and will serve as a "floater" to other Northwest Arkansas branch locations. You will collaborate closely with team members, participating in regular training sessions to enhance your skills in communication and customer engagement. Each day offers the opportunity to cultivate relationships with clients, ensuring their banking experience is seamless and personalized.
Additionally, you will receive guidance in adhering to policies and maintaining accountability in all transactions.
Would you be a great Universal Banker?
To thrive as a Universal Banker at Generations Bank, several key skills are essential. A strong attention to detail is crucial for accurately processing transactions and managing cash handling responsibilities, ensuring that every customer interaction is handled with precision. Excellent communication skills will help you build rapport with clients and understand their needs effectively, fostering meaningful relationships that enhance the overall banking experience. Being customer service focused is vital, as you'll be expected to address inquiries and resolve issues with professionalism and efficiency.
Additionally, strong problem-solving abilities will allow you to navigate challenges and provide tailored solutions for customers effectively. Lastly, adaptability and a willingness to learn will serve you well in this dynamic role, as you will encounter diverse banking scenarios that require a proactive approach. With these skills, you will contribute to a culture of stewardship and accountability within our team.
WHAT MAKES GENERATIONS BANK DIFFERENT? We prioritize a diverse and talented group of people who bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words, they're at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run.
CORE VALUES:
Accountability: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional.
Relationships: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential.
Communication: We believe in proactively sharing ideas and information.
Stewardship: We believe each team member should care for our assets and opportunities as if they were their own.
WHAT ARE THE REQUIREMENTS? These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
What is required to apply
You'll need to have these to be considered for this role:
High school diploma or general education degree (GED).
One or more years of customer service.
Ability to perform the essential physical and mental demands listed in the attached "Full Job Description."
NOTE: all Semifinalist candidates take a timed, math assessment test in a proctored setting to ensure the ability to solve basic math problems.
Our team needs you!
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.