Full-time Description
located in Springfield, Illinois.
Exciting Opportunity Alert: Join Our Dynamic Team as an INB Teller!
Are you ready to embark on a journey where every transaction is an opportunity to make someone's day? We're seeking enthusiastic individuals to join our vibrant team of INB Tellers. If you're passionate about finance, customer service, and creating meaningful connections, this is the role for you!
Your Role:
As a Teller with us, you'll be the friendly face that our customers look forward to seeing. You'll handle financial transactions with precision, provide top-notch service, and assist customers in achieving their financial goals. Your day will be filled with diverse responsibilities, from processing deposits and withdrawals to promoting our range of innovative banking products and services.
Why Join Us?
Growth Potential: We're committed to nurturing your career. You'll have access to continuous training and development, ensuring you're always at the top of your game.
Collaborative Environment: Be part of a close-knit team where your ideas are valued, and teamwork is at the core of everything we do.
Cutting-Edge Technology: Immerse yourself in the latest banking technology and digital solutions that make transactions seamless and efficient.
Impactful Work: You'll play a crucial role in helping customers achieve their financial dreams, making a real difference in their lives.
Competitive Benefits: Enjoy a comprehensive benefits package, including health coverage, retirement plans, and more.
Requirements
Other duties may be assigned that are reasonably within the scope of the position
Qualifications:
Customer-Centric Attitude: Your smile and positivity brighten up our customers' day.
Detail-Oriented: Precision in handling transactions is your middle name. Cash handling experience is preferred.
Communication Skills: From explaining banking products to resolving concerns, you're a pro at communication.
Tech-Savviness: Embrace digital platforms and confidently guide customers through customer-facing technology.
Team Player: You thrive in a collaborative environment and support your colleagues.
Responsible for greeting all bank customers, as they enter the branch, in a courteous and professional manner.
Operate a teller window to process a variety of transactions within established guidelines, such as processing individual and commercial deposits, savings and checking transactions, cash advances, loan payments, credit card payments and other transactions.
Enter customers' transactions into the computer to record transactions, and issue computer-generated receipts.
Assist customers with questions regarding their accounts; Place holds on accounts, as appropriate.
Order daily supply of cash, and count incoming cash; Balance currency, coins, and checks in the cash drawer and compare totaled amounts with data displayed on the computer screen.
Participate in maintaining good customer relations by giving courteous, efficient service and developing new business by acquainting non-customers with bank services and presenting current customers with additional services; Identify and respond to these cross-sale opportunities by referring customers to the appropriate bank personnel.
Record customer interactions in the bank's CRM platform.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience
High school degree or equivalent required; Six months to one-year of related experience and/or training required in the area of cash handling or customer service.
Knowledge, Skills, and Abilities
Requires ability to communicate effectively and clearly (both written and verbally); Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
Mathematical Skills
Requires ability to perform basic mathematical calculations; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Requires ability to use good judgment in making routine and complex decisions; Must have excellent customer service skills with the ability to sell products and Services; Ability to accurately handle large sums of cash; Must be goal-oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals; Flexibility is necessary with the ability to adapt in an ever-changing environment.
Computer Skills
To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank-related programs.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee is required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds.
Ready to embark on a fulfilling journey in the world of banking? Join us as an INB Teller and be part of an organization that values your passion, drive, and dedication. Apply now and let's shape the future of banking together!
Salary:
$16.00 hour
Group Insurance Benefits and Plans
INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage also is extended to their eligible dependents. Active employees make premium contributions based on plan selections. Please click the link below for all benefits that are offered.
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here:
Know Your Rights: Workplace discrimination is illegal
Salary Description $16.00 hour
$16 hourly 60d+ ago
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Full Time Teller
Land of Lincoln Credit Union 3.5
Teller job in Decatur, IL
Full-time Description
Reports to the Branch Manager or Equivalent
Non-Exempt
General Functions:
The teller will provide excellent member service by performing accurate transactions, listening, educating, and identifying members' needs. The teller will share all products/services meeting those needs to best serve the member and help the credit union prosper.
The teller position will require attention to detail, strong interpersonal skills, teamwork and a basic understanding of navigating multiple computer programs and the internet. Teller must always maintain confidentiality and professionalism in all aspects of service.
Duties and Responsibilities:
1) Reflects the credit union's core values in their daily activities and at any time they represent the credit union.
2) Greet and welcome members to the credit union in a courteous, professional and timely manner, providing
prompt, accurate, and efficient member transactions.
3) Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.
4) Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and
member balances.
5) Assist with mail or email transactions, when available.
6) Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are
handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related polices
and procedures, rules and regulations for the teller area, including robbery procedures.
7) Promote, explain, and cross-serve other credit union services such as consumer and mortgage loans, IRAs,
certificates, safe deposit boxes, debit and credit cards, on-line banking, traveler's checks, and money
orders.
8) Receive mortgage, consumer loan, and other payments, and ensure the payments match balances due.
9) Enter payments into computer. Generate member receipts.
10) Place hold on accounts for uncollected funds.
11) Count, check, and package coins and currency.
12) Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated proof
sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary.
13) Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.
14) Report malfunctions of teller terminals and other equipment used at the teller station.
15) Check night depository and record proper information according to credit union procedures.
16) Able to assist and backup duties and responsibilities of more senior positions as needed.
17) Provide organization-wide member service as needed by assisting with functions including, but not limited to: answering member calls, emails, and online chats.
18) Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
19) Maintains work area in an orderly manner.
20) This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Performs other duties and works other hours as assigned.
21) Must be able to meet physical requirements: prolonged periods of sitting at a desk working on a computer or standing and completing training activities; must be able to lift 30 pounds at times.
22) Full-Time Teller is expected to work 40 hours per week. Part-Time Teller with benefits is expected to work approximately 30-39 hours per week. Part-Time Teller without benefits is expected to work 25-29 hours per week.
Requirements
Required Qualifications:
High School Diploma or equivalent
Availability during branch hours and to work at alternate Branch locations if/when assigned.
Preferred Qualifications:
Knowledge of bookkeeping is preferred.
Minimum 1 year of cash handling/teller experience is preferred.
PAY INFORMATION
$16 to $16.50 per hour dependent upon qualifications and experience
BENEFITS*
Insurance Options
Health
Dental
Vision
Accidental
Hospital Indemnity
Critical Illness
Voluntary Life Insurance
Short-Term Disability, Long-Term Disability, and Basic Life/AD&D Insurance all covered by LLCU
Flexible Spending Accounts (Medical FSA, Dependent Care FSA, and Limited FSA)
Health Spending Accounts
Employee Assistance Program
Time Off
Paid Time Off (PTO)
Sick Leave
Paid Holidays (those recognized by the Federal Reserve Bank)
Paid Parental Leave
Funeral and Grieving Leave
Paid Disability Leave
Additional
401k
Clothing Allowance
Community Impact/Community Service - Staff are provided up to 14 hours per year of paid time for the purposes of volunteering.
Tuition Assistance and Professional Development Opportunities
Fitness Programs
New Employee Referral Bonus
*Eligibility criteria must be met.
$16-16.5 hourly 8d ago
Multiple Teller I
The Farmers State Bank & Trust Co 3.7
Teller job in Jacksonville, IL
Full-time Description
CHARACTERISTICS OF THE JOB:
This is the normal "point of contact" for the majority of customers in their day-to-day transactions at the Bank. In addition to handling such transactions efficiently and tactfully, the teller is accountable for protecting the Bank's interests through adequate identification and the assurance of proper and full recourse on all items accepted. The job involves demonstrating interest and helpfulness in the handling of customer inquiries or problems and taking advantage of every opportunity to cross sell. This position requires more than one year experience as a Multiple Teller I or related experience. This person is generally cross trained to perform multiple duties related to the Teller area. Also trains and cross trains current and new personnel.
REPRESENTATIVE DUTIES:
1. Accepts, proves cash, and processes deposits of all types to established accounts.
2. Processes customer's transactions according to Bank policy.
3. Processes mail and night deposit envelopes and bags.
4. Issues Official Checks.
5. Receives and processes payments on all loan products.
6. Counts, proves, and packages currency and coin.
7. Sells additional Bank services, recognizes and develops opportunities to refer prospects to others who are better informed to give detailed information.
8. Reconcile cash drawer daily.
9. Performs a range of related duties and assists other Tellers when possible.
10. Operates and reconciles coin machine.
11. Processes real estate tax payments.
12. Opens and closes vaults with Bank Officer.
13. Accepts Safe Deposit box rental fees.
14. Performs other duties as may be assigned or required.
Requirements
SPECIALIZED KNOW-HOW ESSENTIAL TO JOB PERFORMANCE:
1. Must be able to deal effectively and tactfully with all types of customers and other Bank personnel.
2. Must have an aptitude for figures.
3. Ability to operate office equipment including copier, typewriter, adding machine, etc. Must have ability to comprehend and use personal computer.
4. Must have the knowledge of negotiability of instruments as applied to items presented for cash or deposit.
5. Must be familiar with all Bank services offered.
6. Must be familiar with Bank policies and procedures.
PHYSICAL, MENTAL, VISUAL SKILLS:
1. Mental stress varies with peak and slow periods of customer activity.
2. Visual stress may vary with computer and/or on-line workload.
3. May require working in a seated or standing position for continuous periods of time.
4. Physical demands of light work exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Salary Description 16.50-$18.50 an hour Based on knowledge
$18.5 hourly 60d+ ago
Customer Service
Trademark Marketing Group
Teller job in Springfield, IL
Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience.
Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level.
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Professionals with customer service experience are wanted to fill our Marketing and Entry Level Management positions.
We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development.
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
Entry level sales and marketing representatives will be trained in the following areas:
Promotional Sales and Marketing
Customer Service
Account Coordination
Campaign Management
Client Relations
Management Training
Qualifications
Job Description/Responsibilities:
Contribute to a positive & energetic environment
Maintain professional standards in marketing, sales & customer service
Customer interaction to promote products & services
Participate in daily training sessions & campaign meetings
New account acquisition & customer retention
Interact with customers daily to review current promotions, provide service quotes and sign on new accounts
Conduct credit checks for potential customers
Work strategically on a lead-based sale campaign
Paperwork & lead disposition as needed
Position Benefits
Competitive Compensation- Weekly Pay
Merit Based Advancement
Exciting Bonuses & Incentive Plan
Company Events
Fun Work Environment
Job Requirements
4 year degree preferred
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customer service or customer relationship experience
Ability to perform at a high level in a fast paced environment
Reliable transportation is a required!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-35k yearly est. 60d+ ago
Part Time Retail Teller
Heartland Bank & Trust Co 4.4
Teller job in Jacksonville, IL
Text "2448" to ************** to apply. Wage Range: Min: $16.00, Mid: $17.99, Max: $19.99 The Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions. Provides excellent customer experiences while building and developing relationships.
What you will do
* Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
* Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
* Knowledge of and ability to provide products and services available through the retail banking branch.
* Complete transactions accurately and efficiently, including cash handling.
* Comply with all policies and procedures to minimize the risk of fraud.
Other Qualifications/Requirements
* Participate in various retail and bank projects as necessary.
* H.S. Diploma or GED preferred or equivalent combination of education and experience.
Who We Are
Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.
Heartland Banks mission is to create value for the customer, earn a profit for the Bank, and have fun doing it! At Heartland, employees have the opportunity to make a difference every day.
What We Offer
At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click
$32k-36k yearly est. 8d ago
Teller
PNC 4.1
Teller job in Springfield, IL
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Teller within PNC's Retail Banking organization, you will be based in Springfield, IL.
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to solve customer's problems.
+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $37,440.00 - $44,000.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 12/23/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$37.4k-44k yearly 35d ago
Part Time Teller
Illinois Educators Credit Union 3.5
Teller job in Springfield, IL
Job Description
Who We Are...
Our members come from all different walks of life and so do we. We hire great people from a variety of backgrounds, experience and education to make our Credit Union strong. We stand strong in our core beliefs of making members money, saving members money and saving members' time. See why a Credit Union is better at IECU.
Your Role...
The Part Time Teller role is important to help develop current and new financial relationships with our membership. The ideal candidate will be able to demonstrate knowledge and abilities for the position. Candidate who can work within procedural guidelines and strive to be an active part of the team. We ask candidates to bring strong communication skills along with a trustworthy and enthusiastic spirit and an understanding of customer service.
Your day may look like this:
Greeting members and providing great service answering inquiries and building financial relationships.
Providing transactional support to our members, including making deposits, withdrawals, check cashing, loan payments and other items with accuracy and efficiency.
Promote our products and services such as checking/savings accounts, credit cards and loan products.
Perform updates for members to ensure accuracy and support fraud awareness during member interactions.
Able to work with and maintain confidential information.
Complete daily open/close procedures per outlined policies.
The Requirements...
Candidate with 6+ months cash handling experience, attention to detail, demonstrated ability with great customer service and working knowledge of Microsoft Office products or industry software preferred. A high school diploma or GED equivalent is required. Additional education, certifications or Associates degree a plus.
Availability: Able to work 20-25 hours per week; Monday-Friday between the hours of 8:00am-5:00pm; includes Saturday rotation hours 9:00am-1:00pm. Locations: This position will be scheduled at both the Montvale & County Market Branch locations.
The Benefits...
Paid Time Off accrual based on hours worked.
eligible for 401k Retirement & Employer Matching up to 4% ** subject to plan eligibility requirements.
Tuition Reimbursement for business related coursework **subject to policy guidelines and eligibility.
The Team...
If you share a passion for making an impact in a customer focused environment, submit your resume/application for this role.
We provide equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other categories protected by law.
$25k-32k yearly est. 26d ago
Part Time Teller
Heartland Credit Union Il 3.8
Teller job in Springfield, IL
Heartland Credit Union is seeking a highly motivated and positive individual with a propensity to serve others to fill the position of part-time Teller. Our tellers engage with our members regarding various types of financial transactions concerning their accounts and other business affairs.
Qualified candidates must have familiarity and adeptness with computers, as well as prior customer service experience. Cash handling experience is also strongly preferred.
HCU provides a competitive salary and benefits package as well as a respectful, friendly and thriving workplace culture.
$28k-33k yearly est. 60d+ ago
Full-Time Teller
United Community Bank 4.5
Teller job in Springfield, IL
Job Description
United Community Bank is in search of a full-time teller. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Essential Duties and Responsibilities:
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment
Assist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account information
Ensure all customers have been fully assisted
Use integrated teller and customer data base software to verify customer information and answer questions customers may have about their accounts
Process loan payments, savings bonds, cashier's checks, and registration stickers
Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing
Promptly answer, screen, and forward incoming phone calls
Assist and transfer customers to the correct department by using the employee/department directories
Work towards obtaining qualified customer product referrals each month
Cross sell and/or refer applicable bank products via the telephone or to customers in person
Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer
Capture images on the NDP machine
Adhere to cash handling policies
Process deposits from the night depository box and mailed deposits
Adhere to dual control policies
Issue Ace/Gift cards
Re-pin debit cards
Maintain in-depth knowledge of bank products and services
Maintain knowledge of all regulatory standards
Complete all training and online testing requirements as assigned
Maintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller Guidelines
Other related duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)
Experience using Web Teller and check imaging software is a plus
Education/Experience Requirements:
High school diploma or equivalent
Additional Requirements:
Previous customer service skills preferred
Strong attention to detail
Strong time management and organizational skills
Ability to practice discretion and handle confidential information in a professional manner
Ability to perform duties independently with limited direct supervision
Problem Solving/Analysis skills
Ability to communicate effectively with customers and coworkers
Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services
Knowledge of financial institution regulations
Ability to multitask
Strong professional integrity in compliance with company policy, and ethical and legal standards
General knowledge of bank procedures and how they apply to other areas of the bank
Attendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None Required
Working Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hours
Requires bending, stooping or standing as necessary
Requires the ability to hear, speak and/or signal people
Effectively communicate verbally, in writing, and in English
Requires manual dexterity, typing, and the ability to count money and key in transactions
The employee may occasionally lift and/or move up to 25 pounds
Benefits:
The following benefit programs are available to all employees:
401(k) retirement plan (requires 60 days of employment, age 20)
Paid Leave Time
Free checking account including identity theft and cellphone protection, Roadside Assistance and more
Free savings account & Safety Deposit Box
Cashier's checks
In addition, the following benefits are available to all full-time employees after meeting eligibility requirements:
Vacation time (requires 30 days of employment)
Sick/Personal Time (requires 90 days of employment)
Holidays
Jury Duty leave
Health Insurance (requires 60 days of employment)
Dental Insurance (requires 60 days of employment)
Vision Insurance (requires 60 days of employment)
Life Insurance (requires 60 days of employment)
Short-Term Disability Insurance (requires 60 days of employment)
Long-Term Disability Insurance (requires 60 days of employment)
Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 60 days of employment)
Tuition Reimbursement
Military Leave
Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.
Please visit **************************** for more information on UCB's complete benefit package.
$30k-34k yearly est. 12d ago
Universal Banker
First Bankers Trust Group 4.0
Teller job in Springfield, IL
First Bankers Trust Company is offering a flexible job opportunity for interested candidates!
Candidates can expect the following benefits in addition to working in a great work environment:
Focus on career development, broad exposures, and learning new things daily
Opportunities to help others and make a difference in the community
Opportunities to participate in special interest groups, such as Toastmasters or Young Professionals, or one of our Employee Resource Groups
Paid vacation time
Access to a library over 6,000 personal and professional development on-line courses, hosted by Udemy Business
Participation in our company-wide employee wellness program
The Universal Banker serves as a single point of contact for customers, identifying customer needs, building customer relationships, and fulfilling sales, service and referral needs. This positions multifaceted responsibilities range from minimal cash handling and basic transactions to product and service sales, and referrals to other lines of business. Required skill sets for success in this position include key product knowledge, relationship building, customer service, and expert referral skills. This position will work closely with our retail, operations, and lending staff members.
Promotes, represents, and welcomes current and potential customers and vendors to the bank in a professional and inviting manner.
Identifies customers' needs and provides bank products and services as solutions to ensure the customer is informed, fully understands the products and services, and is confident in the bank's offerings.
Executes banking transactions for customers, including deposits, withdrawals, check cashing, etc. and completes retail support activities, including but not limited to processing coin and handling safe deposit box requests.
Maintains proper cash levels and keeps cash secure at all times. Accurately balances drawer, vault (including buying/selling currency) and ATM. Reports variations in accordance with bank policy.
Executes customer transactions including opening new checking and business accounts, opening certificates of deposits, IRAs, and HSAs, closing accounts, and executing related products and services transactions.
Establishes files and records associated with setting up and maintaining personal and business account products and services, including but not limited to online and mobile banking, cash management, payroll, ACH, fraud protection and merchant capture services.
In small branches, this position may manage, balance, and maintain the vault and ensure the branch cash needs are met and maintained.
Ensures efficiency of branch services operations and adhere to policies and procedures.
Prepares miscellaneous reports and paperwork and conducts audits as necessary.
Occasionally travels to different branches to support the retail needs of each branch as requested.
Attends Branch meetings and scheduled meetings for bank wide participation.
Participates in community and/or outside sales events to support the branch/market.
Performs other duties as requested or assigned.
Qualifications
Associated degree preferred but not required
Exposure to the banking industry preferred but not required
Demonstrates aptitude for mathematical and/or financial transactions
Demonstrates ability to execute day to day work under general supervision
Demonstrates strong customer service skills (customer-oriented)
Demonstrates ability to thrive in a fast-paced environment and multi-task daily job duties
Demonstrates ability to address basic working-knowledge related/technical issues and problems, and refers more complex issues to higher-level staff
Demonstrates strong written and verbal communication skills
Demonstrates strong team collaboration/teamwork skills, with ability to work in diverse teams and build/maintain positive working relationships
Demonstrates flexibility and adaptability
Demonstrates ability to interact efficiently with banking software, as well as utilize common office applications including Word, Excel, Outlook, and related applications; willingness to learn new technologies
Demonstrates strong problems solving skills
Our values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation
When you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people's lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career. If that sounds like a good deal to you, apply for a position today.
Work Environment
This position typically works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing their job. The employee must occasionally lift and/or move up to 25 pounds.
The salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.
First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.
$28k-33k yearly est. 13d ago
Universal Banker - Latham
Arrow Financial Corporation 3.9
Teller job in Latham, IL
The Arrow Financial Corporation is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Latham team as: Universal Banker This opportunity may be perfect for you if you have experience in:
> Excellent Customer Service and Communication Skills
> Relationship Building and Sales
> Excels in a detail-oriented, regulatory environment
> Account Management
About this position:
Responsible for performing a complete range of services for customers including: processing customer transactions, opening/closing accounts, responding to inquiries, and assisting staff/supervisors with functions relative to the daily operation of the Branch. Frequently transitions between working as a Teller and helping customers on the Platform. Works with customers to identify needs and explain products/services with the goal of converting service opportunities into sales events.
Essential Job Functions:
> Provide consistent, outstanding customer service by anticipating and reacting to customer needs.
> Process transactions accurately and efficiently; balance cash drawer and adhere to established cash limits, cash handling and check cashing policies.
> Meet with customers to discuss personal and/or business financial needs; open or modify accounts to address customer needs and maintain or expand customer relationships.
> Research customer questions and direct problem resolution to maintain customer relationships.
> Solicit new business, cross-sell Company products/services and support sales goals; actively participate in referral program by making referrals as appropriate.
> Comply with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as applicable.
> Adhere to requirements pertaining to branch security, fraud prevention and Bank Secrecy Act; identify counterfeit currency and monetary instruments; adhere to Company policies and procedures.
> Provide training, support and guidance as appropriate to co-workers and customers.
> Act in Branch Manager's absence as needed.
> Able to travel, using reliable transportation, to various branches to meet operational needs
> Ability to work rotating Saturday schedule
What you will need to thrive in this role:
In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having
Education/Certifications/Experience:
> Associates Degree or equivalent experience required
> 4-6 years of customer service experience required; experience in a financial institution preferred
> Ability to achieve NMLS certification and Signature Guarantee certification
Skills/Knowledge:
> Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management
> Quality customer service skills; friendliness, a helpful attitude, patience, and professionalism
> Quality problem solving skills; ability to work independently and as part of a cooperative work team
> Proficient in Microsoft Office Suite: Word, Excel, and Outlook; ability to work with other programs and bank-related software a plus
> Solid sales and referral experience; knowledge of bank and insurance products/services
> Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking-related software
Physical Demands:
> Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.
> Must be able to repetitively use a telephone and computer mouse and keyboard.
> Ability to lift/move up to 15 lbs.
What we will bring to the table:
We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:
> Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
> Medical, Dental, and Vision Insurance and Flexible Spending Plan
> Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
> Education and Tuition Reimbursement
> Employee Assistance Program for our employees and their immediate family members
We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. We provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.
We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation's leading publications and bank-rating firms.
The salary range for this position is $19.00 - $22.00 per hour commensurate with experience and education.
Additional compensation may be earned through the Company's incentive programs, subject to individual and company performance.
L1-st1
$19-22 hourly 35d ago
Full Time Universal Banker/Teller I
First Mid-Illinois Bancshares, Inc. 4.0
Teller job in Decatur, IL
Universal Banker I At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards.
Responsibilities include, but are not limited to:
* Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
* Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust
* Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, issuing cashier's checks, and additional transactions upon request.
* Gain manager assistance with any suspicious transactions.
* Obtain management approval for transactions outside authorized limits.
* Adheres to all bank compliance, security and operational policies and procedures.
* Maintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties.
* Open accounts including but not limited to checking, savings, safe deposit box, basic business related, etc.
* Performs changes to existing accounts as requested by the customer.
* Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management.
* If applicable, allows entry of safe deposit box holders.
* Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook.
* Maintains customer confidentiality.
* May participate in bank promotions, external community events, and promotional activities.
* May be required to work in other First Mid Banking centers.
* Complete other specified duties as assigned
Sales:
* Develops and maintains relationships with business partners.
* Develops and maintains strong relationships with customers.
* Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
* Maintains knowledge of all banking products through training courses, branch meetings, corporate communications, etc.
* Identifies growth opportunities to cross sell products and makes referrals to appropriate business lines.
* Consistently meet or exceed established goals for the position.
Qualifications
Education:
* High School Diploma/GED required.
Experience:
* 1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
* Previous sales experience preferred.
* Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process. Advancement in this role will be based on management discretion.
Skills:
* Proficient in usage of Microsoft Office and computer application.
Total Rewards:
* Competitive health, dental & vision coverage with HSA match
* 401(k) with employer match + Employee Stock Purchase Plan
* Generous PTO, paid holidays & parental leave
* Tuition reimbursement & performance-based bonuses
* Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
LP123
$28k-32k yearly est. 7d ago
Full Time Teller
Heartland Credit Union Il 3.8
Teller job in Springfield, IL
Heartland Credit Union is seeking a highly motivated and positive individual with a propensity to serve others to fill the position of full-time Teller. Our tellers engage with our members regarding various types of financial transactions concerning their accounts and other business affairs.
Qualified candidates must have familiarity and adeptness with computers, as well as prior customer service experience. Cash handling experience is also strongly preferred.
HCU provides a competitive salary and benefits package as well as a respectful, friendly, and thriving workplace culture.
$28k-33k yearly est. 60d+ ago
Full-Time Teller
United Community Bank 4.5
Teller job in Divernon, IL
Job Description
United Community Bank is in search of a full-time teller. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Essential Duties and Responsibilities:
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment
Assist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account information
Ensure all customers have been fully assisted
Use integrated teller and customer data base software to verify customer information and answer questions customers may have about their accounts
Process loan payments, savings bonds, cashier's checks, and registration stickers
Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing
Promptly answer, screen, and forward incoming phone calls
Assist and transfer customers to the correct department by using the employee/department directories
Work towards obtaining qualified customer product referrals each month
Cross sell and/or refer applicable bank products via the telephone or to customers in person
Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer
Capture images on the NDP machine
Adhere to cash handling policies
Process deposits from the night depository box and mailed deposits
Adhere to dual control policies
Issue Ace/Gift cards
Re-pin debit cards
Maintain in-depth knowledge of bank products and services
Maintain knowledge of all regulatory standards
Complete all training and online testing requirements as assigned
Maintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller Guidelines
Other related duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)
Experience using Web Teller and check imaging software is a plus
Education/Experience Requirements:
High school diploma or equivalent
Additional Requirements:
Previous customer service skills preferred
Strong attention to detail
Strong time management and organizational skills
Ability to practice discretion and handle confidential information in a professional manner
Ability to perform duties independently with limited direct supervision
Problem Solving/Analysis skills
Ability to communicate effectively with customers and coworkers
Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services
Knowledge of financial institution regulations
Ability to multitask
Strong professional integrity in compliance with company policy, and ethical and legal standards
General knowledge of bank procedures and how they apply to other areas of the bank
Attendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None Required
Working Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hours
Requires bending, stooping or standing as necessary
Requires the ability to hear, speak and/or signal people
Effectively communicate verbally, in writing, and in English
Requires manual dexterity, typing, and the ability to count money and key in transactions
The employee may occasionally lift and/or move up to 25 pounds
Benefits:
The following benefit programs are available to all employees:
401(k) retirement plan (requires 60 days of employment, age 20)
Paid Leave Time
Free checking account including identity theft and cellphone protection, Roadside Assistance and more
Free savings account & Safety Deposit Box
Cashier's checks
In addition, the following benefits are available to all full-time employees after meeting eligibility requirements:
Vacation time (requires 30 days of employment)
Sick/Personal Time (requires 90 days of employment)
Holidays
Jury Duty leave
Health Insurance (requires 60 days of employment)
Dental Insurance (requires 60 days of employment)
Vision Insurance (requires 60 days of employment)
Life Insurance (requires 60 days of employment)
Short-Term Disability Insurance (requires 60 days of employment)
Long-Term Disability Insurance (requires 60 days of employment)
Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 60 days of employment)
Tuition Reimbursement
Military Leave
Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.
Please visit **************************** for more information on UCB's complete benefit package.
$30k-34k yearly est. 18d ago
Part Time Float Teller
INB National Association 3.7
Teller job in Springfield, IL
Full-time Description
located in Springfield, Illinois.
About Us:
At INB, a career is more than just a job - it's a chance to make a meaningful impact in the communities we serve. As a locally owned, community-focused bank, we're proud to help individuals, families, and businesses achieve their financial goals through personalized service and trusted relationships. Our success is driven by a team that genuinely cares - about our customers, our coworkers, and our community. When you join INB, you're not just joining a workplace - you're becoming part of a purpose-driven culture built on our core values: Caring, Creative, Teamwork, Balance, Working Smart, and Assertive & Enthusiastic. Together, we make a positive difference every day - for our customers and for each other.
Exciting Opportunity Alert: Join Our Dynamic Team as an INB Teller!
Are you ready to embark on a journey where every transaction is an opportunity to make someone's day? We're seeking enthusiastic individuals to join our vibrant team of INB Tellers. If you're passionate about finance, customer service, and creating meaningful connections, this is the role for you!
Your Role:
As a Teller with us, you'll be the friendly face that our customers look forward to seeing. You'll handle financial transactions with precision, provide top-notch service, and assist customers in achieving their financial goals. Your day will be filled with diverse responsibilities, from processing deposits and withdrawals to promoting our range of innovative banking products and services.
Why Join Us?
Growth Potential: We're committed to nurturing your career. You'll have access to continuous training and development, ensuring you're always at the top of your game.
Collaborative Environment: Be part of a close-knit team where your ideas are valued, and teamwork is at the core of everything we do.
Cutting-Edge Technology: Immerse yourself in the latest banking technology and digital solutions that make transactions seamless and efficient.
Impactful Work: You'll play a crucial role in helping customers achieve their financial dreams, making a real difference in their lives.
Competitive Benefits: Enjoy a comprehensive benefits package, including health coverage, retirement plans, and more.
Requirements
Include the following: (Other duties may be assigned that are reasonably within the scope of the position)
Qualifications:
Customer-Centric Attitude: Your smile and positivity brighten up our customers' day.
Detail-Oriented: Precision in handling transactions is your middle name. Cash handling experience is preferred.
Communication Skills: From explaining banking products to resolving concerns, you're a pro at communication.
Tech-Savviness: Embrace digital platforms and confidently guide customers through customer facing technology.
Team Player: You thrive in a collaborative environment and support your colleagues.
Responsible for greeting all bank customers, as they enter the branch, in a courteous and professional manner.
Operate a teller window to process a variety of transactions within established guidelines, such as processing individual and commercial deposits, savings and checking transactions, cash advances, loan payments, credit card payments and other transactions.
Enter customers' transactions into computer to record transactions, and issues computer generated receipts.
Assist customers with questions regarding their accounts; Place holds on accounts, as appropriate.
Order daily supply of cash, and count incoming cash; Balance currency, coin, and checks in cash drawer and compare totaled amounts with data displayed on computer screen.
Participate in maintaining good customer relations by giving courteous, efficient service and developing new business by acquainting non-customers with bank services and presenting current customers with additional services; Identify and respond to these cross-sale opportunities by referring customers to the appropriate bank personnel.
Record customer interactions in the bank's CRM platform.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school degree or equivalent required; Six months to one-year related experience and/or training required in area of cash handling or customer service.
Knowledge, Skills and Abilities
Requires ability to communicate effectively and clearly (both written and verbally): Ability to read, write and comprehend simple instructions, short correspondence, and memos.
Mathematical Skills
Requires ability to perform basic mathematical calculations: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Requires ability to use good judgment in making routine and complex decisions; Must have excellent customer service skills with the ability to sell products and Services: Ability to accurately handle large sums of cash; Must be goal oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals; Flexibility is necessary with the ability to adapt in an ever changing environment.
Computer Skills
To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank related programs
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Salary:
$16.00 hour
$500 bonus after 6 months of employment at INB
Group Insurance Benefits and Plans
INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage also is extended to their eligible dependents. Active employees make premium contributions based on plan selections. Please click the link below for all benefits that are offered.
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here:
Know Your Rights: Workplace discrimination is illegal
Salary Description $16.00hr- $500 bonus after 6 months of employment
$16 hourly 27d ago
Customer Service- Entry Level
Trademark Marketing Group
Teller job in Decatur, IL
Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience.
Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level.
***********************
Professionals with customer service experience are wanted to fill our Marketing and Entry Level Management positions.
We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development.
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
Entry level sales and marketing representatives will be trained in the following areas:
Promotional Sales and Marketing
Customer Service
Account Coordination
Campaign Management
Client Relations
Management Training
Qualifications
Job Description/Responsibilities:
Contribute to a positive & energetic environment
Maintain professional standards in marketing, sales & customer service
Customer interaction to promote products & services
Participate in daily training sessions & campaign meetings
New account acquisition & customer retention
Interact with customers daily to review current promotions, provide service quotes and sign on new accounts
Conduct credit checks for potential customers
Work strategically on a lead-based sale campaign
Paperwork & lead disposition as needed
Position Benefits
Competitive Compensation- Weekly Pay
Merit Based Advancement
Exciting Bonuses & Incentive Plan
Company Events
Fun Work Environment
Job Requirements
4 year degree preferred
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customer service or customer relationship experience
Ability to perform at a high level in a fast paced environment
Reliable transportation is a required!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 60d+ ago
Part Time Retail Teller
Heartland Bank & Trust Co 4.4
Teller job in Lincoln, IL
Text "2432" to ************** to apply. Wage Range: Min: $16.00, Mid: $17.99, Max: $19.99 The Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions. Provides excellent customer experiences while building and developing relationships.
What you will do
* Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
* Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
* Knowledge of and ability to provide products and services available through the retail banking branch.
* Complete transactions accurately and efficiently, including cash handling.
* Comply with all policies and procedures to minimize the risk of fraud.
Other Qualifications/Requirements
* Participate in various retail and bank projects as necessary.
* H.S. Diploma or GED preferred or equivalent combination of education and experience.
Who We Are
Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.
Heartland Banks mission is to create value for the customer, earn a profit for the Bank, and have fun doing it! At Heartland, employees have the opportunity to make a difference every day.
What We Offer
At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click
$32k-36k yearly est. 26d ago
Universal Banker
Land of Lincoln Credit Union 3.5
Teller job in Decatur, IL
Full-time Description
Reports to the Branch Manager or Equivalent
Non-Exempt
General Functions:
Continually provide excellent member service while functioning in multiple roles, including teller line transactions, lending, and new account opening and maintenance. The Universal Banker (UB) will provide excellent member service by performing accurate transactions, listening, educating, and identifying members' needs. The UB will share all?products/services meeting those needs to best serve the member and help the credit union prosper.
The UB position will require attention to detail, strong interpersonal skills, teamwork, and a basic understanding of navigating multiple computer programs and the internet. UB must always maintain confidentiality and professionalism in all aspects of service.
Duties and Responsibilities:
1) Reflects the credit union's core values in their daily activities and at any time they represent the credit union.
2) Promote credit union products and services based on member needs that transpire from member interviews.
3) Maintain current knowledge of all credit union services and policies. Maintain knowledge of competitor rates, terms, etc., as well as internal trends relating to lending. Counsel members on interest rates and cross-serve services offered at the credit union.
4) Open new share accounts and certificates. Assist members in the completion of Individual Retirement Account and Share Certificate applications.
5) Process new account information including ordering checks, verifying eligibility, checking for appropriate signatures, filing cards, mailing welcome letters, etc. Print starter or temporary checks for members. Assist members with Instant Issue ATM cards.
6) Process Skip-A-Pay requests.
7) Assist members with all account maintenance requests.
8) Assist members with discrepancies and complaints. Make corrections and refunds on accounts if necessary. Close account when applicable.
9) Ensure accurate processing of loans by making sure that each one is properly documented, closed, disbursed, coordinated, and filed. Notify auto dealerships of any missing paperwork.
10) Analyze and process consumer loan applications. Pull credit reports for all accounts, verify debts, estimate monthly payment for any outstanding debts not listed, and add them to debts on application.
11) Mail loan application and/or information to members and prospective members. Look up NADA values and provide quotes to members.
12) Review delinquency notices for accuracy and mail them as appropriate.
13) Assist member with information as to the status of pending loans. Explain reasons for denial and explore options for members when loans are denied.
14) Assist members and Loan Processors in filing debt protection, credit disability, and credit life insurance claims.
15) Ensure that all information and transactions regarding credit union members are kept confidential. Enforce strict adherence to established security procedures.
16) Perform all teller duties.
17) Able to assist and backup duties and responsibilities of more senior positions or other positions as needed.
18) Provide organization-wide member service as needed by assisting with functions including, but not limited to: answering member calls, emails, and online chats.
19) Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
20) Maintains work area in an orderly manner.
21) This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Performs other duties and works other hours as assigned.
22) Must be able to meet physical requirements: prolonged periods of sitting at a desk working on a computer or standing and completing training activities; must be able to lift 30 pounds at times.
Requirements
Required Qualifications:
High School Diploma or equivalent
Minimum of 6 months of teller or cash handling experience.
Minimum of one year customer service experience.
Availability during branch hours and to work at alternate Branch locations if/when assigned.
Preferred Qualifications:
Knowledge of bookkeeping is preferred.
Minimum 1 year of cash handling/teller experience is preferred.
Financial Counseling Certification (or obtain within two (2) years of holding the position).
PAY INFORMATION
$17.15 per hour dependent upon qualifications and experience.
BENEFITS*
Insurance Options
Health
Dental
Vision
Accidental
Hospital Indemnity
Critical Illness
Voluntary Life Insurance
Short-Term Disability, Long-Term Disability, and Basic Life/AD&D Insurance all covered by LLCU
Flexible Spending Accounts (Medical FSA, Dependent Care FSA, and Limited FSA)
Health Spending Accounts
Employee Assistance Program
Time Off
Paid Time Off (PTO)
Sick Leave
Paid Holidays (those recognized by the Federal Reserve Bank)
Paid Parental Leave
Funeral and Grieving Leave
Paid Disability Leave
Additional
401k
Clothing Allowance
Community Impact/Community Service - Staff are provided up to 14 hours per year of paid time for the purposes of volunteering.
Tuition Assistance and Professional Development Opportunities
Fitness Programs
New Employee Referral Bonus
*Eligibility criteria must be met.
$17.2 hourly 8d ago
Full Time Universal Banker/Teller I
First Mid 4.0
Teller job in Decatur, IL
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to:
Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust
Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, issuing cashier's checks, and additional transactions upon request.
Gain manager assistance with any suspicious transactions.
Obtain management approval for transactions outside authorized limits.
Adheres to all bank compliance, security and operational policies and procedures.
Maintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties.
Open accounts including but not limited to checking, savings, safe deposit box, basic business related, etc.
Performs changes to existing accounts as requested by the customer.
Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management.
If applicable, allows entry of safe deposit box holders.
Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook.
Maintains customer confidentiality.
May participate in bank promotions, external community events, and promotional activities.
May be required to work in other First Mid Banking centers.
Complete other specified duties as assigned
Sales:
Develops and maintains relationships with business partners.
Develops and maintains strong relationships with customers.
Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
Maintains knowledge of all banking products through training courses, branch meetings, corporate communications, etc.
Identifies growth opportunities to cross sell products and makes referrals to appropriate business lines.
Consistently meet or exceed established goals for the position.
Qualifications Education:
High School Diploma/GED required.
Experience:
1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
Previous sales experience preferred.
Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process. Advancement in this role will be based on management discretion.
Skills:
Proficient in usage of Microsoft Office and computer application.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123
$28k-32k yearly est. 6d ago
Teller Supervisor
United Community Bank 4.5
Teller job in Auburn, IL
Job Description
United Community Bank is in search of a Teller Supervisor. This position supervises teller activities, staff development, training and scheduling; maintains records of vault and teller cash balances and the overall daily activities of the teller staff.
Essential Duties and Responsibilities:
Supervise teller staff
Perform normal teller duties on a daily basis
Provide on the job training for teller staff
Monitor teller staff to ensure compliance with procedures and policies (specifically Reg. CC training)
Issue written and oral instructions on teller operations as necessary
Assist teller staff in locating cash discrepancies, managing unusual transactions, and answering customer questions when required
Assign additional daily tasks to the teller staff
Ensure all teller stations are properly stocked, secured and maintained
Recommend hiring, discipline, promotion, transfers and termination of teller staff as necessary
Conduct regular staff meetings to review problems, policies, procedures and updates
Balance cash vault daily (dual control)
Maintain reports documenting cash outages, balances, timecards, and daily cash recaps
Perform monthly audits of all teller stations
Monthly balancing of license plate stickers and savings bonds
Order and ship currency and coin weekly
Oversee the maintenance and balancing of the ATM machine
Oversee the timely processing of all proof work
Communicate teller activities to management when necessary
Ensure all tellers are complying and up to date with banker training online
Prepare performance evaluations, written warnings, recommendation for increase and encourages staff development
Maintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller Guidelines
File CTR's
Prepare schedule
Other related duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)
Experience using Web Teller and check imaging software is a plus
Education/Experience Requirements:
High school diploma or equivalent
Minimum of three-years of teller experience preferred, or prior supervisory experience preferred
Supervisory Responsibilities:
Teller Staff
Additional Requirements:
Strong sales-oriented customer service skills
Previous customer service skills preferred
Strong attention to detail
Strong time management and organizational skills
Ability to practice discretion and handle confidential information in a professional manner
Ability to perform duties independently with limited direct supervision
Problem Solving/Analysis skills
Ability to communicate effectively with customers and coworkers
Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services
Knowledge of financial institution regulations
Ability to multitask
Strong professional integrity in compliance with company policy, and ethical and legal standards
General knowledge of bank procedures and how they apply to other areas of the bank
Attendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None Required
Working Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hours
Requires bending, stooping or standing as necessary
Requires the ability to hear, speak and/or signal people
Effectively communicate verbally, in writing, and in English
Requires manual dexterity, typing, and the ability to count money and key in transactions
The employee may occasionally lift and/or move up to 40 pounds
Benefits:
The following benefit programs are available to all employees:
401(k) retirement plan (requires 60 days of employment, age 20)
Paid Leave Time
Free checking account including identity theft and cellphone protection, Roadside Assistance and more
Free savings account & Safety Deposit Box
Cashier's checks
In addition, the following benefits are available to all full-time employees after meeting eligibility requirements:
Vacation time (requires 30 days of employment)
Sick/Personal Time (requires 90 days of employment)
Holidays
Jury Duty leave
Health Insurance (requires 60 days of employment)
Dental Insurance (requires 60 days of employment)
Vision Insurance (requires 60 days of employment)
Life Insurance (requires 60 days of employment)
Short-Term Disability Insurance (requires 60 days of employment)
Long-Term Disability Insurance (requires 60 days of employment)
Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 60 days of employment)
Tuition Reimbursement
Military Leave
Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.
Please visit **************************** for more information on UCB's complete benefit package.
The average teller in Springfield, IL earns between $26,000 and $38,000 annually. This compares to the national average teller range of $26,000 to $39,000.
Average teller salary in Springfield, IL
$31,000
What are the biggest employers of Tellers in Springfield, IL?
The biggest employers of Tellers in Springfield, IL are: