Teller jobs in Topeka, KS

Job Details Topeka Office - Topeka, KS Full TimeDescription Job Classification: Non-Exempt (hourly) Reports to: Retail Location Manager Work Schedule: 8:00 am - 6:00 pm M-F & 9am-12pm Saturdays Location: Any of our 6 bank locations Organization: Community National Bank was founded in 1984 by a group of individuals in Nemaha County, Kansas with diverse local ownership with decisions made on a local level. Position mission: Delivers exceptional customer service to CNB customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interest of the customers. Works collaboratively within the location and with CNB partners and other CNB locations to deliver the desired customer experience and achieve overall business objective. Major Duties: Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and future opportunities Engage customers to have a full holistic conversation to help identify financial solutions and preferred banking channels while recommending and addressing both products and service needs (e.g. checking, saving, CD, money market, online banking, debit cards, credit cards, lending solutions, home financing (including small business needs and or commercial needs) Offer clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple and fast. Support customer teller transactions needs based on customer traffic Engage customers to grow CNB business by reaching out, generating appointments, and building new relationships with the community Addresses questions and resolves issues raised through our audits and or operation department findings and ensure accurate data entry and lending recommendation in compliance with legal and regulatory requirements and lending policies and processes. Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principals set up by the Banks policies and procedures. Acts as a key member of a collaborative and versatile location and market Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer needs and provide strategic advice. Organizes work information to ensure accuracy and completeness Takes the initiative to find creative approaches that make each customer's experience feel personal Looks for ways to contribute to the ongoing improvement of the overall location customer service experience Contributes to business results and overall experience delivered in the location May work at multiple locations based on market needs: work schedule may differ from week to week in terms of days worked, hours and schedule interest Follows through on risk and compliance processes and policies to ensure we safeguard our customers asset, maintain their privacy. Maintain current knowledge of personal banking products, services, practices, and trends and integrates into customer conversations. Maintain complete knowledge of how to open, close or conduct maintenance on accounts on the system Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering Complies with legal and regulatory requirements for the jurisdiction Protects the Banks assets in compliance with regulatory, legal, and ethical requirements Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees Analyzes issues and determines next steps Broader work or accountabilities may be assigned as needed. Makes outbound calls to existing customers and prospects Ability to conduct outside business calls General Responsibilities: Support CNB's strong relationship culture through quality customer service and superior product knowledge Provide superior customer service by resolving problems efficiently and responding timely Identify and implement solutions to problems in general and urgent matters Actively seek to add and enhance knowledge regarding developments and current trends in the industry Seek counsel of supervisor on financial concerns or other issues as appropriate Work collaboratively with staff to maintain a team environment Flexible to accept additional assignments as requested by leadership Cross train for other positions to cover when necessary Professionalism while representing CNB (onsite, professional and community events and via communications) Participate and attend meetings as requested Recommend policies and procedures as it relates to area of responsibility Timely responses to inquiries for information to customers, staff and vendors Answer telephone calls and provide a prompt response Follow CNB's policies and procedures Other duties as assigned Requirements and Skills Working knowledge of personal and small business customer needs and solutions (including lending products) working knowledge of marketing promotions if applicable Experience in financial services is an asset but not required Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications Passionate commitment to helping our customers Drive to deliver a personal customer experience A focus on results and the ability to thrive in a holistic conversation and team-based environment Resourceful self-starter with courage and confidence to approach customers Readiness to collaborate and work in different capacities as part of a team Strong interpersonal skills, including the ability to build rapport and connections with customers An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges Specialized knowledge Good verbal and written communication skills Good organizational skills Good collaboration and team skills Analytical and problem-solving skills Education and Experience Typically, between 2-3 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of experience in sales Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience (or ability to obtain retail banker conversation certified within 90 days) Cash handling experience preferred Dedication to providing exceptional customer service Strong attention to detail, dependable, and self motivated Highly proficient in MS Office and industry-specific software Proficient math skills Physical Demands: The physical demands described are representative to those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must be able to stand and sit for extended lengths of time, read computer screens, talk on the phone, unpack and move supplies up to fifty (50) pounds, reach, kneel, bend, climb and balance. Vision abilities required for this job include close vision. Work Environment: While performing the duties of this job, the work environment is primarily a professional, deadline driven environment with interaction of internal team members and external customers. Noise level in the work environment can be loud. Additional Duties: This is only a summary of the typical functions of this position, not an exhaustive nor all-inclusive list of all possible job responsibilities, tasks, duties, knowledge, skill and ability required to perform this job. Additional duties and responsibilities may be added to this at any time. The does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as required. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate individuals. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions . However, no accommodations are made which may pose serious health or safety risks to the team member or others, or which impose undue hardships on Community National Bank. An individual seeking an accommodation should contact the Human Resources Manager or CEO. I can perform this job without accommodation I need an accommodation to perform this job I have read and understand all aspects of the and agree that I am fully capable to perform the essential functions as outlined. If an accommodation is necessary, I will speak with the appropriate individual. I agree to perform to the best of my ability. Job descriptions are not intended to and do not create employment contracts. Community National Bank maintains its status as an at-will employer. Team members can be terminated at any time, for any reason not prohibited by law. Community National Bank is an equal opportunity employer.

What this role looks like: This position performs a variety of teller and member service functions. Successful candidates must make a professional appearance, be enthusiastic, dependable and service-minded. They will also share Envista's Core Values of Integrity, Empower, Unity, Impact, and Exceed. This position requires an individual with a positive, outgoing attitude who can succeed at enhancing Envista's relationship with our members. Cash handling, sales and customer service experience are preferred, but not required. Does this sound like the perfect job for you? We'd love to schedule an initial screening interview this week! If you are looking for a position that will offer advancement opportunities, this is a great starting point to learn, and prepare you for future opportunities within the company! Many employees in this role are promoted to higher level positions at Envista. The ideal schedule for this position is Noon - 6 PM (closing shift) Monday - Friday, and 9 AM - 12 PM Saturday. What you'll do: Provide excellent, welcoming customer service to everyone who visits our branches Receive and process member financial transactions including deposits, withdrawals, loan payments, etc. Balance cash drawer and daily transactions Identify opportunities and effectively cross-sell credit union products and services to members Other duties as assigned Education & Experience: A high school education or equivalent (Preferred) Our benefits: Competitive Compensation Performance Incentives Community Involvement Career Advancement Educational Opportunities Health & Wellness Benefit Paid Time Off Health & Dental Insurance Life & Disability Insurance 401(k) Plan with company match Visit teamenvista.com for more information about our company culture, excellent benefits package and more!

As an ATM Plus Teller you will provide assistance to members from a centralized location at our Corporate East Building through video transmission via the Interactive Teller Machine (ATM+) Duties and responsibilities include: Offering a positive, professional attitude while communicating effectively through on-screen technology. Engage members and educate them on First Community products and services. Conduct member transactions that can be complex and require sound decision-making skills and approvals. Position Requirements: Must be comfortable appearing on camera and have exceptional communication skills. Ability to multi-task and work seamlessly and efficiently across several different platforms simultaneously. Must possess analytical and technical skills to address questions and issues related to electronic services and ensure a smooth and efficient banking experience for our members. Through video transmission via the ATM+, process a variety of lobby and drive thru financial transactions including, but not limited to, deposits, payments, transfers, check cashing and withdrawals. Ensures that proper endorsements and identification are obtained and follows credit union policies and procedures. Monitor ATM+ to ensure they are working properly, alerting management of any operating issues. Must be able to work efficiently and accurately in a fast-paced virtual environment. Good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations. Strong work ethic and integrity Ability to effectively work and contribute to a positive team environment. Strong customer service skills. Careful attention to detail and strong organizational skills.

ROLE The Teller works in direct contact with customers in a professional environment. This position is responsible for basic administrative, technical, and professional duties within the bank. These responsibilities include recommending products and services to customers and business entities in order to provide them with a better banking experience. This position reports to the Frontline Manager. ESSENTIAL FUNCTIONS This position is responsible for the following functions: • Engage customers according to the bank benchmark service standards • Recommend products and services to customers based on their needs • Cash checks, handle deposits and miscellaneous transactions, including but not limited to cash advances, gift cards, and BBOK credit card payments • Maintain a balanced cash drawer • Assist with mail and night drop transactions • Answer teller-related issues on incoming phone calls • Assist with balancing issues, vault balancing, ordering of money, and shadowing new tellers as needed • Project a favorable image of the bank to the community •Demonstrate a commitment and participate in the bank's High-Performance Growth strategy Various other duties as assigned QUALIFICATIONS EDUCATION/CERTIFICATION: High School Diploma or equivalent required REQUIRED KNOWLEDGE: Knowledge and understanding of paying and receiving teller duties; understanding of policies and procedures of Peoples Bank and Trust as related to services provided. EXPERIENCE REQUIRED: 1+ years banking or customer service experience preferred SKILLS/ABILITIES: Attention to detail, strong written and verbal communication, self-motivation, self-management, problem-solving, organized, analytical, interpersonal, customer relationship building, time management, computer literacy, strong ability to multi-task PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION TALKING: Ability to speak effectively and communicate clearly AVERAGE HEARING: Ability to hear average conversations at a standard level in an office environment around other customers and bank personnel REPETITIVE MOTION: The employee is regularly required to type throughout the day FINGER DEXTERITY: The employee is regularly required to use their hands to type and maneuver a mouse AVERAGE VISION: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus with 20/20 vision (with or without the assistance of eyeglasses/contacts) PHYSICAL STRENGTH: The employee must occasionally lift and/or move up to 25 pounds (unassisted) as well as stand, sit, bend, kneel, squat, and walk for long periods of time WORKING CONDITIONS General professional office environment with climate control. Adequate lighting. MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization. MATHEMATICS ABILITY: Strong numeric capabilities; ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions. LANGUAGE ABILITY: Ability to read, analyze, and interpret documents. Ability to communicate clearly. INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

When you work at Landmark, you'll find we are all about Culture, Connection, and Contribution. You'll build relationships beyond transactions. You will work with people who want to be better every day you'll be challenged to grow and supported in your development. You'll have an opportunity to make a real difference for our customers and our communities. We are currently looking for a Teller to join the Landmark team. Here are all the details: HOW YOU'LL CONNECT Serves as the essential link in delivering the Landmark National Bank commitment To be champions and catalysts for our communities. Delivers exceptional customer service that goes beyond prompt, accurate, and confidential bank transactions to also include a positive, friendly approach to building customer relationships. Works in an environment where individuals are trusted to work independently and as part of a productive, successful team. Models Landmark National Bank core values and assists with mentoring fellow associates. Provides efficient, safe, and confidential service to customers and follows all compliance requirements and procedures. Promotes bank products and services using a proven format. WHO YOU ARE High school diploma or equivalent, or equivalent work experience Maintain a high degree of discretion and confidentiality Work independently within a team setting Detail-oriented and organized Advanced communication and customer service skills Intermediate level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook) WHAT YOU'LL DO Provide excellent customer service by demonstrating the Landmark National Bank commitment To be champions and catalysts for our communities, which begins with greeting all customers and guests with a smile and addressing customer needs with prompt and accurate information and resolutions for customer concerns. Develop and maintain relationships with all customers and your team of bank associates. Support customer and Landmark National Bank success by promptly, accurately, securely, and confidentially completing bank transactions including, but not limited to deposits and withdraws, issuing money orders, cashier checks and other financial instruments, loan payments, exchange of foreign currency, branch capture, check and debit card orders, second day checks on new customer accounts, order currency, complete address changes, initiate wires, place new account holds, and issue Instant Issue Debit Cards. Accountable for maintaining and balancing proper cash drawer levels and assist in vault balancing. Accountable for implementing all regulatory requirements and procedures. Implement all regulatory requirements and procedures related to transactions and be current on all assigned training courses. Utilize a 7 Step Conversation to promote bank products and services, including role play, completing Weekly Checklist and Needs Solved Sheets. Manage professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target and Optimum levels of performance. Engage in Landmark National Bank culture initiatives and team success activities, including Daily Huddles, leading when assigned, Weekly Rally Meetings, New Account Training (Retail), and Celebration events. Represent the bank well in the community. Performs other duties and projects as assigned. Adheres to bank policies and procedures. PHYSICAL DEMANDS * The physical demands listed below are a requirement to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job the employee is frequently required to sit or stand for long periods of time, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The employee is occasionally required to move about the banking facility. Visual ability to view a computer screen for long periods of time is required. * The employee must occasionally lift and/or move up to 30 pounds. BENEFITS WE OFFER YOU * Group health, dental, and vision insurance options * Health savings accounts (HSA) and Flexible spending accounts (FSA) * Fully paid Life Insurance and Long-term disability * 401k options with 401k Matching and Profit Sharing Retirement Plan * Paid Time Off (PTO) program in addition to 11 paid holidays * Discount on various bank services * Employee Referrals * Wellness Reimbursements * 529 College Savings Plan Payroll Deduction A credit and background check is a final part of the hiring process. Landmark National Bank is an EEO/AA/ADA/Veteran employer.

What You'll Do: As a valued member of the retail banking team, you will play a key role in supporting banking operations and contributing to important decisions. Tellers works in a fast-paced, engaging environment with opportunities for growth and advancement. The ideal candidate will project a professional image and while serving as the face and voice of our organization. This position offers a rewarding opportunity to build relationships, get to know our clients, and support their financial well-being by offering tailored solutions to meet their needs. * Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, ATM, and other avenues. * Balance assigned cash drawer and research differences where applicable. * Actively listen to our customers, and communicate in a friendly, positive manner at all times; even in difficult situations. * Recognize customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer. * Make referrals to other lines of business for traditional and non-traditional products and services. Central Bank Offers This: * Competitive compensation tailored to your experience and skills. * Comprehensive Benefits - Medical, dental, and vision coverage, plus company-paid life insurance * 401(k) Savings Plan with company contributions: * Automatic 4% company contribution-no employee contribution required. * 50% match on the first 6% you contribute. * 18 Days of Paid-Time Off (PTO), Birthday PTO Day, and 11 paid federal bank holidays annually! * Tuition Reimbursement to help you pursue your educational goals and career advancement. * Career Growth: We're proud of our "promote from within" philosophy. Many leaders started as tellers or bankers in our company. Your growth is our priority! About Central Bank At Central Bank of the Midwest, our roots run deep in the communities that define our footprint and the ones that shape our culture. Some are defined by geography, while others bring us together through shared experience, values, lifestyle or goals. Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture, experience, thought and values to create better conversations - and thus - better decisions around the most important issues we face as an organization and community of professionals. Central Bank of the Midwest is committed to building an inclusive culture that opens a world of opportunities for our team, customers, and every community within our reach. We embrace people and opportunities, engage with our time, talent and resources, and elevate relationships through added value. With a shared commitment to our core values, we RISE together! We RISE by lifting others. These words provide a benchmark for our motives, and compass to guide our words and actions. We pledge to create and sustain a culture of belonging, where we can learn, understand and support the differences that make us better - together. You've Got This: * Cash handling and/or customer service experience preferred * Basic math skills, computer/typing skills and the ability to count U.S. currency * Analytical skills with a high level of attention to detail and accuracy * Strong interpersonal and communication skills with the ability to communicate and work well with internal and external customers in a cooperative, positive manner * Look for cross-sell and up-sell opportunities in a customer-centric manner. * Ability to stand for long periods of time and lift 20 lbs.

Work hours will vary between 7:30 AM and 6:00 PM, with occasional Saturday shifts from 8:00 AM-12:00 PM. Provides prompt, efficient, and friendly services to customers and to recognize customers' needs with suggestions appropriate to the Bank's services. Expected to deliver customer service as outlined in our “customer pledge” and “customer service standards” and adhere to our “code of conduct”. Requires a sound knowledge of established procedures, methods, and practices. Follows the established policies and procedures for this area. GENERAL: • Greets and directs customers in person and on the phone. • Explains various services/products available and assists customers in selecting these services/products which best meet their needs. • Maintains confidentiality of customer accounts. • Routinely check internal bank email and other bank communications, responding to communications in a time frame appropriate to the communication received. • Clean and maintain work area with necessary supplies TELLER: • Accepts and processes transactions for deposit and loan accounts. • Process money orders, cashier's checks, and other bank services. • Complete change orders. • Processes credit card cash advances. • Ensure accuracy of work by reviewing work for possible errors or encoding necessary prior to scanning. • Scanning of teller work for processing. • Use Image Center to review/research proof items for corrections when necessary. • Perform service requirements to the ATM • Under dual control process night deposit, drop off and mail-in deposits. • Responds to customers' inquiries, by phone or in person, as appropriate. • Balance and maintains proper cash level in drawers, keeps cash secure, and maintains a high level of safety and security for the bank. • Provide cleaning and maintenance to teller equipment such as coin counter, scanner, etc. on a regular basis. • Assist with managing/answering phone calls. OTHER: • Attend/complete required annual training. • Actively involved in community activities. • Participates, when possible, in bank activities. • Performs other tasks requested by supervisor as they relate to the Bank and its functions.

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: Provides existing and potential customers with excellent customer service while performing a variety of transaction functions, in line with established policies and procedures. Knowledgeable of bank services to cross sell or refer products/services as customer needs are identified. About This Role: Demonstrates commitment, dependability and respect for the team with attendance, punctuality, and agreed-upon schedule of availability. Projects a professional image in dress, manner, communication and focus. Associate may be asked to travel to multiple financial centers within a region(s). Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction. Process all types of teller transactions accurately and according to policy and procedure. Assists customer with additional requests or service issues. Process daily night drop and ATM deposits and balancing under dual control. Maintains security of teller cash according to authority levels per the Authorities and Guidelines. Works toward achievement of individual sales and service goals. Expected to meet minimum performance standards as outlined in the performance scorecard for this position. Handles cash accurately to maintain an acceptable cash difference record. Preserves the confidentiality of customer information according to the Non-solicitation and Non-disclosure policy of the Bank. Performs operational workflow for teller area, handles compliance, audit, operations and follows regulatory standards. Expected to attend and participate in ongoing training and Financial Center meetings. Other tasks as assigned. The Ideal Candidate for This Role: High School diploma or equivalent required Retail sales/service experience including cash handling, or prior teller experience preferred Professional written and verbal communication skills. Exhibit and maintain high degree of professionalism. Maintain high degree of confidentiality and integrity. Strong time management skills. Attention to detail. Demonstrates computer literacy. Proactive sales and service skills including outbound calls to customers. Candidates must possess unrestricted work authorization and not require future sponsorship. Compensation: Compensation range (base pay): $0.00-$0.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Work Environment: It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs. Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: *************************************** For additional information regarding compensation and benefits, e-mail FNBO at *****************. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20251518 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

. Role: Use knowledge of credit union products and services to assess members' needs and assist with their financial transactions while minimizing risk related to negotiable instruments, documents of identification, transaction authority, and funds availability. Analyze information presented in virtual tellering systems through an Interactive Teller Machine (ITM). Evaluate documents presented by the member for authenticity. Adhere to all federal regulations and all TAP Center policies, including transaction limits for both cash and checks. Essential Functions & Responsibilities: Provide members with engaging, courteous and professional service in a timely manner via video technology through an Interactive Teller Machine (ITM). Receives and processes member financial transactions, including but not limited to deposits, withdrawals, transfers, loan payments, balance inquiries, account research and product information. Maintains current knowledge of Credit Union services, products, policies, and procedures. Identifies opportunities to expand our members' relationships with the Credit Union through education and referrals to branch personnel. Balances transactions daily. Perform other duties as assigned by supervisor. Employees shall be trained annually, demonstrate an understanding of and follow the requirements of the BSA/AML Compliance Program as it specifically relates to their job. Knowledge and Skills: Experience: One month to twelve months of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Punctual, mentally alert, professional in appearance and manner. Good listening skills, ability to greet the public and communicate in a friendly and tactful manner. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle or feel; reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: Office position; works indoors year-round; may be exposed to indoor temperature adjustments; heating and cooling vents distribute regulated air.

Category of Employment Full-time; non-exempt. To assist members with their financial transactions and identify products and services that will enhance the member relationship. Reporting Relationships This position reports to the Branch Manager. Essential Functions and Accountabilities Receive and process transactions as noted. Greet and direct members and telephone calls to appropriate staff. Provide general credit union information. Assist MSS's as needed with member service solutions. Cross-sell all credit union services as appropriate. Identify member financial needs and offer products, services and solutions to meet those needs, including added-convenience products, sales referrals, and alternate access channels. Provide excellent member service. Process cash transactions at the window, including deposits, cash withdrawals, money orders, traveler's checks, check withdrawals, payments, and other transactions as requested by the members. Prove cash at the end of the day. Order cash daily to maintain proper balance in denominations of currency and coin to carry on daily business. Handles mail payments and deposits. Assist other departments when necessary. Assure proper maintenance, cleanliness, and security of work area, desk, equipment, etc. Perform other duties as required by supervisors. Performance Expectations Contribute to the overall efforts of the credit union in reaching its objectives, which include Providing quality service to credit union members Implementation of new member services Maintaining efficient and productive credit union operations. Demonstrate willingness to achieve professional growth through on-the-job training and educational opportunities. Demonstrate willingness to participate in credit union related activities. Maintain friendly working relationships with management and coworkers. Requirements Minimum Qualifications High school graduate. Desirable Qualifications At least one year's experience as cashier or teller, preferably in a financial institution. Ability to cross-sell products and services. Advanced computer skills; proficient MS Office Excellent time management skills Excellent verbal and written communication skills Ability to follow up with others regarding information needed or provided Ability to work independently, self-starter, energetic Able to handle highly confidential information with discretion Detail oriented Able to adhere to tight deadlines Able to produce high-quality work in an efficient and timely manner Embraces change Remains calm in stressful situations Desirable Traits Professional presence. Punctual, dependable and cooperative. Possess a positive demeanor and cooperative attitude in relations with members and employees Physical and Mental Demands Physical activities involve those normally associated with working in an office environment: walking, standing, talking and similar activities. Vision and hearing requirements, including close vision, ability to distinguish basic colors and/or shades, depth perception ability to adjust focus, ability to hear telephone and/or in-person conversations, and other vision and hearing demands. Ability to lift objects or exert force in pushing and pulling. Mental demands, including such requirements as reading documents, analyzing and solving problems, interpreting data or information, using math or mathematical reasoning, learning and applying new information and skills, performing highly detailed work, meeting changing and/or intensive deadlines, managing constant interruptions and multiple concurrent tasks, and interacting with members/coworkers. This Job Description is not a complete statement of all duties and responsibilities comprising this position. Wichita Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionResponsibilities/Duties -Handling customer transactions such as deposits, withdraws, transfers, balance inquires -Opening/closing accounts; checking, savings, CDs -Customer service to internet, mobile, and telephone banking customers Required Experience -One-year cash handling preferred -Minimum one-year customer service Required Skills Must be self-motivated with ability to work independently. Positive attitude and strong work ethic. Excellent organizational and time management skills Ability to handle multiple tasks with precision. High level of attention to detail. Strong oral communication skills. *Computer experience and cash handling a must. Benefits: 401(k) Retirement Plan (Traditional and Roth) with company match Paid time off which increases with years of service *Health, disability, life, vision and dental insurance offered *Paid Holidays Paid Maternity and Parental Leave Flexible work/life scheduling within reason Details provided upon request after first interview Schedule: 8-hour shift Monday-Friday Saturday Rotation Compensation: Base salary negotiated based on experience

Job Description The Teller serves as the primary point of contact for customers and non-customers and provides outstanding customer service throughout the interaction. They perform a variety of customer transactions on a daily basis, provide information, resolve issues and look for opportunities to strengthen the customer relationship through suggestion of other bank products and services. NOTE: Starting pay is $16.00/hour. In this entry level position the incumbent will be exposed to various types of transactions. Development of knowledge of Union Bank's products and services allows for advancement through the career path. Location & Hours (*20 hours minimum required & must be able to work all shifts in the week): Fallbrook: Part-Time (20 hours) Monday - Friday 3:00PM - 7:00PM (with one day off), Saturday 9:30AM - 5PM, Sunday 11:30AM - 4PM (Rotating weekends) North 27th: Part-Time (20 Hours), Monday - Friday 2:00pm - 6:00pm (with one day off), Saturday 8:00am - 12:30pm ESSENTIAL FUNCTIONS: Accept and accurately process all financial transactions. Maintain responsibility for cash drawer and follow proper balancing procedures. Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Provide excellent customer service by providing answers and assistance for customer questions, and concerns. Cross sell other bank services and refer customers to other departments to help achieve goals set by management. Learn and maintain knowledge of products, fees and policies, and stay current on offerings to make product suggestions. Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities. Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required. Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies. Regular and reliable attendance is an essential function of this position. Perform other job related duties as assigned. QUALIFICATIONS: High school diploma Cash handling experience preferred Accuracy and attention to detail Previous sales and customer service experience preferred Effective communicator - promotes Union Bank's customer service philosophy Basic math skills and proficient computer skills Ability to work independently and exercise good judgment WORKING ENVIRONMENT: Indoor work - not exposed to outdoor elements or hazards Ability to stand and/or walk for prolonged periods of time Some sedentary work lifting and/carrying up to 50 lbs. occasionally. PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.

AGCU is a not-for-profit Credit Union serving the Assemblies of God community locally, regionally, nationally and worldwide. We offer a comprehensive range of personal, business, commercial and church services, products and loans, as well as insurance and merchant card processing. We endeavor to provide our members with extraordinary service, solid financial education, meaningful solutions and access to a national shared-branch network. Headquartered in Springfield, MO, our vision is to be the most relevant faith-based credit union in the world. If you are qualified, we would love to have you to join #TeamAGCU, where our motto is "banking with a purpose so you can live for yours!" We're looking for people who love to greet and welcome members to our Credit Union in a courteous and professional way! People who like putting a smile on the face of those they interact with! People who care! People who want to be the best they can be in everything they do! We are seeking a special, super-awesome, positive person who wants to be a teller! Does this sound like you??? Would you enjoy delivering a "WOW" experience to our members every time they have contact with you? Does it make you feel good to know you'll be the person who takes care of the needs of our members by processing deposits, withdrawals, loan payments and transfers as you build a relationship with those we serve? You know you will be someone they can trust to take care of them and their financial needs accurately and efficiently. Would you enjoy telling members about all the great things we have to offer...products and services that will make their life easier? You know you're good with money and numbers and would accurately balance your cash drawer at the end of the shift. Do you love helping people? Would you like helping our members with all of their finance-related needs...things like check and debit card ordering, helping them with electronic banking and safe deposit box rental and access? You like to learn and would like to open new accounts and provide new members with information about all the great services we offer, referring them to your coworkers for more information as we work hard to improve their financial world. We also like to cross train our teams. So, you would be able to learn and grow in your career when we have new opportunities. Is that something you would enjoy? Education, Skills & Experience Do you have a minimum of 6 months customer service experience in any field? We would love it if you also have some previous experience at a credit union or bank. But we're willing to train the right person! Symitar experience (Jack Henry Episys Quest)? That's a big plus!! Do you enjoy working with computers and learning new software? Are you a great communicator...someone who enjoys people and has learned how to make them feel comfortable, appreciated and confident of your ability to help them with their financial needs? Are you reliable, dependable, honest, upbeat, and someone who enjoys helping others, including your coworkers? Do you take pride in your work? Are you a star when it comes to accuracy, confidentiality and multi-tasking? Are you a self- motivated self-starter who wants to make a difference in the lives of the people you serve every day? Do you enjoy leading from where you are by being an example and doing the right thing even when no one is looking? If this sounds like you, we want to talk to you!!! Current opening: Full-time Teller at our Campbell Branch that would be assigned a closing shift + Saturday morning rotation. Opener: 7:15a to 3:45p Closer: 9:15a to 5:45p. COULD BE REQUIRED TO WORK EITHER on occasion to fill in for absent employees. We also have a PT opening at the Independence branch. Please visit our job portal for more details and to see a copy of the job description, if it is not attached to this post: ******************************** AGCU is an Equal Opportunity Employer. We offer a competitive compensation and benefit package, including the following: Dual Health Insurance (choice of PPO or High Deductible HSA PPO plan) Life Insurance in the amount of 2x your base annual wage (paid by AGCU) Supplemental Life Insurance Short & Long Term Disability Insurance (paid by AGCU) Dual option Dental Insurance Vision Insurance Employee Assistance Program (paid by AGCU) Flexible Spending Account (Medical & Dependent Care) 403b Retirement Plan with match of up to 6% after 1 year of employment Wellness Program Parental Leave Program Pet Insurance Voluntary Identity Theft Insurance Voluntary Whole Life, Hospital, Critical Illness & Accident Coverage Voluntary Legal Insurance

🌟 Now Hiring: Full-Time Teller - KCB Bank, Lakin Office Hours: 🕘 Monday - Friday | 9:00 a.m. - 5:30 p.m. 🕒 Saturday Rotation | 8:45 a.m. - 12:00 p.m. Join Our Team! KCB Bank is looking for a friendly, dependable, and customer-focused individual to join our Lakin Office as a Full-Time Teller. If you enjoy helping people, have a great attitude, and take pride in accuracy and service, we'd love to meet you! What You'll Do Greet and assist customers with enthusiasm and professionalism. Process deposits, withdrawals, payments, and other transactions accurately. Balance your cash drawer daily and maintain attention to detail. Provide outstanding customer service while promoting bank products and services. Ensure the confidentiality and security of customer information. Support daily branch operations and work cooperatively with your team. What We're Looking For High school diploma or equivalent required. Cash-handling or banking experience preferred (but we'll train the right person!). Excellent communication and problem-solving skills. Strong attention to detail and a positive, team-oriented attitude. Comfortable using computers and learning new systems. Why KCB Bank? At KCB Bank, we believe in community, connection, and customer care. We offer competitive pay, great benefits, and opportunities to grow within a supportive team environment. Benefits include: ✅ Paid time off & holidays ✅ Health, dental & vision insurance ✅ Retirement plan options ✅ Employee banking benefits ✅ Training & advancement opportunities How to Apply If you're ready to make a difference in your community and be part of a great team, we'd love to hear from you! 📧 Apply at ************************************** 📍 Location: KCB Bank - Lakin Office KCB Bank is an Equal Opportunity Employer.

. Role: Use knowledge of credit union products and services to assess members' needs and assist with their financial transactions while minimizing risk related to negotiable instruments, documents of identification, transaction authority, and funds availability. Analyze information presented in virtual tellering systems through an Interactive Teller Machine (ITM). Evaluate documents presented by the member for authenticity. Adhere to all federal regulations and all TAP Center policies, including transaction limits for both cash and checks. Essential Functions & Responsibilities: Provide members with engaging, courteous and professional service in a timely manner via video technology through an Interactive Teller Machine (ITM). Receives and processes member financial transactions, including but not limited to deposits, withdrawals, transfers, loan payments, balance inquiries, account research and product information. Maintains current knowledge of Credit Union services, products, policies, and procedures. Identifies opportunities to expand our members' relationships with the Credit Union through education and referrals to branch personnel. Balances transactions daily. Perform other duties as assigned by supervisor. Employees shall be trained annually, demonstrate an understanding of and follow the requirements of the BSA/AML Compliance Program as it specifically relates to their job. Knowledge and Skills: Experience: One month to twelve months of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Punctual, mentally alert, professional in appearance and manner. Good listening skills, ability to greet the public and communicate in a friendly and tactful manner. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle or feel; reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: Office position; works indoors year-round; may be exposed to indoor temperature adjustments; heating and cooling vents distribute regulated air.

Guaranty Bank has been serving our friends and neighbors in southwest Missouri for over a century - we are as uniquely Springfield as Cashew Chicken! We have a deep sense of community pride and a commitment to our customers. We know that we wouldn't be where we are today if not for one of our greatest assets - our employees! We encourage a strong work-life balance, offer an employee benefits package that is second to none, and provide incentives for our employees to lead healthy lives. We look forward to talking with you about career opportunities! Your Career. Your Future. Your Bank. Job Description The Teller position is responsible for providing superior service to bank customers regarding daily transactions, inquiries, problem resolution, and referrals, in accordance with Guaranty Bank policies, procedures, products and services. Duties may include, but are not limited to: Delivering excellent customer service  Processing in-person retail and commercial customer transactions  Cross-selling bank products and services  Completing routine banking center activities  Contributing to the fulfillment of department and company objectives and goals  Adhering to all department and company policies and procedures and follows applicable banking regulations Carrying out the duties of vault teller as assigned  Completing duties as a back-up to the Personal Banker as required (Opening new accounts, etc.) Performing additional job related duties as assigned or required Try a Career in Banking! We bet you'll like it! Available Positions: Full Time Teller - Kearney Banking Center Monday-Friday, 10:15am - 6:45pm 2-3 Saturdays/mo, 8:15am - 12:15pm Part Time Teller - Sunshine Banking Center Monday-Friday, 12:30pm - 6:45pm 2-3 Saturdays/mo, 8:15am - 12:15pm Part Time Teller - Ozark Banking Center Monday-Friday, 1:45pm - 6:45pm 2-3 Saturdays/mo, 8:15am - 12:15pm ***All interested candidates must apply online at: *************** *** Qualifications Achievement of a high-school degree or equivalent (or working towards completion) required. Prior customer service, cash handling, and sales experience highly desired. Additional Information ***All interested candidates MUST apply online at: ***************/careers*** Multiple positions open - Kearney, Sunshine, & Ozark Banking Centers

Banking Specialist I This position, Banking Specialist I, may be called by many other names: Teller, Client Service Representative, Member Services, etc. At First Bank, we choose to call you a "specialist" because that is what you are! You are the front line or first point of contact providing client service for our clients, and you specialize in the products and services that help our clients meet their current and future financial needs. What You Will Be Doing * Supporting our Bank's culture and client-friendly environment by greeting clients with a courteous and friendly demeanor, including greeting clients by name when possible. * Ensuring continued relationships with our clients by processing client transactions such as deposits, withdrawals, payments, check cashing, etc. courteously, accurately and as expeditiously as possible. * Expanding the use of alternative delivery systems by explaining the merits of other systems such as Online Banking System, Online Bill Pay, ATM network, Debit Card, and Client Contact Center. * Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures, including daily balancing of individual teller drawers, ATM, and vault, if needed. Maintaining of proper dual control and appropriate holds. Accurately balancing assigned cash drawer on a daily basis. Immediately reporting out of balance conditions to branch management. * Furthering personal development by actively seeking out and maintaining basic product knowledge of all Bank products. This may be obtained through training courses, branch meetings, corporate communications, etc. * Contributing to the Bank's success by identifying sales opportunities and referring clients to the appropriate area. Working towards achievement of branch and individual sales and referral goals. * Driving branch profitability and client satisfaction by getting to know clients and encouraging their consideration of other Bank products where they may benefit the clients' needs. (In-Store) Should cultivate relationship with retail store associates. * High School Diploma or Equivalent * Minimum of 12 months previous client service experience preferred * Previous cash-handling experience required * Previous banking experience strongly preferred * NLMS registration preferred * Developed customer service skills, including written and verbal communication * Ability to use a PC and alpha/numeric keyboard * Flexible work week schedule, which may include Saturdays Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future. Diversity At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you. First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance. #INDEW1 The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current pay: Min $15.51 - Avg $19.00

Under direct supervision and in accordance with established policies and procedures, the successful candidate performs a variety of duties ensuring the smooth operation in the Retail area. These responsibilities include performing numerous activities associated with the teller and personal banking functions. The employee's work influences the professional image of the Bank within the community it serves. KNOWLEDGE, SKILLS & ABILITIES REQUIRED: * Ability to prepare or interpret detailed written materials and/or perform detailed mathematical functions. * Specialized training in basic principles or techniques in specific areas such as, customer service, personal computers, teller/personal banking is necessary. * Minimum educational requirement includes a high school degree or equivalent with prior sales and customer service experience in a retail banking environment; a college degree is preferred. * Previous background in direct sales and a proven track record in a sales goal/ incentive environment will enhance the performance of this job. * Demonstrated proficiency in interpersonal communications, verbal and written, is mandatory. This position requires daily interaction with employees, clients and vendors; concise communication, translation and interpretation of various concepts are critical. * A thorough knowledge of the procedures and polices related to the smooth functioning of the teller, personal banking, overdraft protection/safe deposit area and a working knowledge of the on-line computer system for information retrieval by using a CRT or teller terminal is necessary. * Employee should have an understanding of compliance with Federal & State laws governing teller, personal banking, and overdraft protection/safe deposit areas. * Attention to detail required. * Previous demonstrated ability to work independently with little direct supervision. * May required registration on the federal Nation-wide Mortgage Licensing System (NMLS) Registry.PRIMARY RESPONSIBILITIES / EXPECTATIONS: Job Performance Behaviors: Contributing to organization success, job effectiveness, relationships and customer satisfaction. As Substitute Teller, this individual assists in the daily operations of the facility; maintains compliance with security policies and procedures of the bank. The employee provides service to clients by accepting deposits, verifying cash and issuing receipts for checking and savings accounts. In addition, the teller cashes checks by verifying endorsements, obtaining approvals for cash transactions and referring clients to supervisor, manager or officer when appropriate. This position also performs other teller duties such as accepting loan and utility payments, issuing official checks and money orders, selling traveler's checks, processing cash advances on credit cards and redeeming savings bonds. This individual prepares individual daily settlements of teller cash and proof transactions. As Substitute Personal Banker assists clients and branch personnel, by opening and processing various types of accounts. Consults with clients regarding specific deposit account needs. Quotes rates, service charges, restrictions, and other relevant information about the accounts Prepares paperwork for opening new accounts. Prepares forms to initiate direct deposits, wire transfers and purchase of new EE bonds. Prepares necessary paperwork required for account maintenance. Responds to client inquiries regarding account status, research problems with accounts and resolve errors whenever needed. Has a thorough understanding of all retail loan and value-added products. Will accept loan applications, communicate loan decisions, and close all consumer loan products except those secured by Real Estate. Customer Satisfaction reports with scores of 85% or higher is expected. Provides account verification on information received from various sources when properly authorized by client. Capitalizes on opportunities to cross-sell additional bank services (Trust, Investments, and Loans) and makes referrals to appropriate department. Responds to client inquiries regarding account status, research problems with accounts and resolve errors whenever needed. Maintains a high degree of accuracy on all documentation, high proving percentage and low difference.

The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking interactions. Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking interactions. The agent will work as part of a team under the direction of the center manager and assigned team leads. The agent will be responsible for supporting department objectives through direct client interactions, adhering to quality standards, and performing light administrative tasks. A successful agent will be a client focused team player who is comfortable interacting with clients through video and other forms of client-facing technology such as email and live chat in order to complete banking transactions provide client service, support and recommending other products and services. The agent must be focused on the delivering of exceptional client service during each client interaction. Full‐time associates are eligible for our benefit package that includes: medical, dental, and vision insurance; 401(k) plan; Company paid life insurance, short and long term disability insurance; Company paid vacation, sick leave, holidays, and more! Position will remain open until a qualified applicant is hired. Principal Accountabilities: Delivers Fast, Easy, and Personal client service consistent with company's standards with each client and associate interaction. Work as part of a team of client-facing associates who exhibit a strong professional and client-focused orientation in all client interactions. Provide front-line cient support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat or other Digital Banking Channels. Receive, process, and fulfill client requests and product applications submitted through web forms, via email, fax, electronic support forms, and account applications, for all institutions. Representatives will work requests submitted through the web sites, outbound sales, and from the client care center. Process client support requests and inquiries including, but not limited to: Reg E Inquires, Stop Payments, ACH inquires, Account Information. Close accounts, Password Resets etc. Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, and deliver fulfillment materials, and upload approved accounts. Perform all tasks necessary to process secured credit card collateral accounts and refer applications to the credit department for further processing. Maintain a personally professional and presentable appearance in all internal and external client interactions. Ethically conducts operational tasks related to protecting client and bank assets and related to regulatory compliance, including properly documenting account opening, completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation. Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors and associates. The ability to adhere to specific quality standards, codes of conduct and professionalism. Be fully proficient in video teller and online banking tasks. Engage with clients in a professional and friendly manner while providing a positive brand experience during each client interaction. Process bank transactions including check cashing, withdrawals, account inquires and other transactions and inquiries in accordance with bank policies and procedures. Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee handbook policies; and Operations, Audit, and Security policies through regular and thorough training. Assist with troubleshooting and issue resolution tasks associated with Interactive Teller Machines and liaise appropriately with center management, branch, operations, and IT staff in problem identification and resolution. Perform administrative tasks as assigned. Work with individuals in other departments (retail branches, client care, online banking, and client relations) to address Universal Teller Center customer service issues and escalations. The agent must be able to work a schedule commensurate with Retail Branch and Interactive Teller Machine hours of operation which may include evening and weekend shift assignments Maintain customer confidentiality. Ad hoc duties as assigned Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.