Full Time Teller - Texas Region
Teller job in Longview, TX
Eastman Credit Union is now hiring Full Time Tellers for our Longview, Texas region! Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do.
Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
Scheduling Requirements
This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
This is a floating position between various branches. Employees will float within our Longview, Texas Region.
Dress Code
Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
Teller Functions
o Perform teller transactions accurately and efficiently
o Balance cash drawer
o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
Eastman Credit Union is an Equal Opportunity Employer.
Teller I
Teller job in Longview, TX
Teller I
Exempt Status:
Non-Exempt, Full-time
Reports to:
Branch Manager
Branch:
Longview Main
Pay: $16.00 per hour (+ for experience)
Benefits:
Medical, Prescription Drugs, Dental, and Vision Insurance
Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment
401(k) with a Match
Basic, Voluntary, and Dependent Life Insurance
Paid Time Off
Paid Bank Holidays
Workplace Wellness Programs
Employee Assistance Programs
Tuition Reimbursement
Job Summary: To create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships. Provide teller services including processing transactions such as deposits, withdrawals, cashing checks, and completing change orders with accuracy. Utilize knowledge and judgment to assure the validity of transactions processed, referring questionable items to an Assistant Branch Manager or above. Maintain a professional appearance in both dress and behavior.
Essential Functions:
Customer Service
Perform Southside Bank's customer service standards with each customer interaction.
Consistently perform with accuracy and efficiency to build customer confidence and trust.
Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.
Meets or exceeds all operational and sales goals determined by retail management to include balancing, and attendance and others as applicable.
Complete customer thank you calls and follow up of problem resolution as directed by management.
Know the products and services offered by the Bank with the ability to recall and explain key benefits to the customer.
Recognize each customer transaction as a cross-sell opportunity. Identify and respond to the needs of new and potential customer by listening and clarifying their needs. Direct customers as needed to other Southside departments.
Maintain the security and confidentiality of all sensitive Bank information.
Accurately communicate account information to customers.
Operational Excellence
Understand and agree to abide by the policies and procedures established at Southside Bank.
Follows established policies and procedures to avoid fraudulent activity (verify identification, review account history and recourse, etc.).
Follows compliance procedures and verifies accuracy of reporting applicable transactions such as CTRs, SARs, monetary logs, and Reg CC holds.
Maintain cash drawer limits and responsible for meeting the balancing standards of the cash drawer on a daily basis, working in accordance with the Teller Over/Short Policies. Ensure that all cash outages are reported to management.
Accept and verify customer deposits.
Cash checks and process less cash transactions within authorized limits; obtain supervisor's approval to process transactions which exceed authorized limits.
Perform special services as requested by customers, such as selling official checks, process cash advances and loan payments, completion of stop payments and cardholder claim statements and redeem savings bonds with accuracy.
Continue professional development through training, seminars, membership in professional associations, as applicable.
Responsible for complying with audit policies and procedures as they pertain to this position.
Perform duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank's Information Security Program.
Understands and agrees to abide by the policies and procedures established at Southside Bank.
Must comply with all applicable laws and regulations.
Perform collection item processing such as dealer drafts and foreign items.
Team Relations
Maintain a positive and caring atmosphere for customers and employees consistent with the Southside Bank's mission, CORE Values, and Blue Book culture guide.
Contribute to a positive team environment with peers in and out of the branch.
Participates in proactive team efforts to achieve departmental and company goals.
Assist with opening and closing duties.
Additional Functions:
Participates in special projects as assigned.
Complies with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Performs additional duties as assigned or directed.
Required Education/Experience:
High School Graduate or the equivalent required.
Minimum 6 months cash handling or customer service experience preferred.
Proficient in typing, 10-key calculator and data entry.
Excellent oral and written communication skills.
Completion and comprehension of the following Southside Bank instructor led classes:
New Employee Orientation
Teller Training, Teller Advanced and Professional Teller
Physical Activity/Dexterity:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.
Physical Environment Demands:
Must be able to remain in a stationary position for 75% of the time.
Constantly operates a computer and other office productivity machinery, such as a computer, scanner, computer printer, etc.
The person in this position needs to frequently move about inside the branch location to assist customer's transactions, access different machinery, process cash, etc.
Constantly positions self to maintain computers in the branch, including under the desks or in a different area of the branch.
This person must be able to detect, recognize, and identify customers as they begin assisting them.
Must be able to transport 25 pounds of coin a distance of 5-25 feet from a work station to the vault, up to five times a day, depending on how much coin is delivered that day.
Motor branches - employee must transport the cash from work booth inside the branch.
In-store branches - employee must transport the cash from the coin machine to a bag which is moved to the vault.
Working Conditions/Environment:
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
Moderate noise (e.g. business office with computers and printers, light traffic).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Auto-ApplyTeller (Full Time) - South Broadway
Teller job in Tyler, TX
External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.
POSITION PURPOSE
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier's checks while promoting the bank's products and services and providing excellent customer service.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
Represents the bank in a courteous and professional manner.
Receives and processes deposits.
Receives and processes loan payments.
Cashes checks and other negotiable instruments for clients.
Examines documents for endorsements and negotiability.
Processes transfers between accounts.
Sells traveler's checks, official checks, and money orders.
Processes credit card cash advances.
Verifies and balances cash daily.
Detects and resolves discrepancies promptly.
Offers other Bank products to meet customer needs and strengthen the relationship.
Has no more than one proof error within a 30-day period.
Follow Teller procedures consistently and adheres to compliance requirements.
Other duties as assigned.
Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
Ensures that client requests and inquiries are promptly resolved.
Operates online teller terminal.
Maintains privacy of customer information.
Ensures that the Bank's quality reputation is maintained and projected.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Assists area personnel as required.
Assists with training or orientation as needed.
Keeps supervisor informed of area activities and of any problems or concerns.
Completes required reports and records accurately and promptly.
Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
Assumes responsibility for related duties as required or assigned.
Performs night drop functions as assigned.
Performs related clerical duties as assigned.
Ensures that work areas are clean, secure, and well maintained.
Cross sells Bank products and services.
PERFORMANCE MEASUREMENTS
Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.
Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
Required reports and records are accurate, complete, and timely.
Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.
The Bank's professional reputation is maintained and conveyed.
QUALIFICATIONS
Education/Certification:
High school graduate or equivalent.
Required Knowledge:
Understanding of Bank operations preferred.
Experience Required:
At least one year of related experience/cash handling required.
Previous Teller experience preferred.
Skills/Abilities:
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Hours: Monday - Friday: 7:15AM - 4:15PM. Saturday: 8:30AM - 12:15PM.
40 hours per week.
Auto-ApplyTeller in Longview Greggton
Teller job in Longview, TX
ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following: Other duties may be assigned.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank.
Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals.
Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc. Takes advantage of appropriate communication channels regarding bank related business matters.
Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval.
Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally.
Greets customers and provides superior customer service.
Processes night depository, ATM, and Bank-by-mail deposits.
Receives checks and cash for deposit, verifies amount, examines checks for proper endorsements and issues receipt for deposit amount.
Places holds on checks accepted for deposits, if warranted, in accordance with regulations.
Cashes checks after verification of customer signatures and balances. Obtains positive identification of payee.
Obtains information and completes Currency Transaction Reports for submission to BSA Officer. Prepares Suspicious Activity Reports when applicable.
Maintains teller cash drawer within required limits.
Explains, promotes and/or sells bank products or services such as travelers checks, savings bonds, money orders and cashier's checks, etc.
Maintains appropriate log of cash sale of Cashier's Checks and travelers checks per requirements of Bank Secrecy Act.
Accepts utility bill and loan payments.
Processes TT&L, EFTPS payments and cash advances.
Places stop payments on checks and drafts as requested by customer.
Balances teller cash drawer and cash vault daily.
Accepts information for outgoing wire transfers.
Assists customers in preparing documentation on debit card disputes.
Assists in filing bank records/documentation.
Verifies next day new account information and account file maintenance.
Opens/processes mail as required.
Answers telephone calls taking messages, forwarding calls or providing assistance to customers.
Cross-trains in other areas.
Maintains confidentiality at all times.
Reports to work regularly and promptly. Contributes as a team player.
Enhances professional growth and development through participation in educational programs, current literature, and in-service meetings, etc.
Maintains established department and Bank policies, procedures and objectives and quality assurance
Part Time Teller
Teller job in Tyler, TX
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Tyler Loop 323 Branch, you will be based in Tyler, TX.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Auto-ApplyPart Time Teller
Teller job in Tyler, TX
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Tyler Loop 323 Branch, you will be based in Tyler, TX.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Customer Service - Whitehouse
Teller job in Whitehouse, TX
Job Description
Customer Service:
Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product.
Above all, provide great customer service to all guests!
The following positions are potentially available:
Back of House Prep:
Working at a quick pace and having a strong work ethic.
Cleaning all prep equipment and dishes according to sanitation guidelines.
Keeping the prep area and kitchen organized and clean.
Assist the kitchen staff as needed.
Cook:
Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.
Food preparation.
Keep a clean, sanitized and orderly kitchen.
Posses a solid sense of timing and urgency.
Food Packer:
Follow recipe directions.
Prepare product.
Basic kitchen duties.
Maintain clean and orderly kitchen.
Follow nutrition and sanitation guidelines.
Teller Retail Banker
Teller job in Tyler, TX
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:
* Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
* Processing transactions, opening accounts, and performing account maintenance.
* Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
* Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Minimum Qualifications/Experience:
· 3 years of relevant and transferrable sales and/or customer service experience;
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
OR a Bachelor's degree.
· Previous instore banking experience is preferred, but not required.
· Must be positive and engaging.
Formal Education & Certification:
· High School Diploma or equivalent required.
Work Status:
· Full-time.
Supervisory Responsibility:
· No.
Travel:
· Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:
· Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
**Job:** **Branch Banking*
**Organization:** **Texas - ETX*
**Title:** *Teller Retail Banker*
**Location:** *Texas-Tyler*
**Requisition ID:** *070760*
Part Time Bank Teller- Emory, TX
Teller job in Emory, TX
The Bank Teller will complete deposits, withdrawals, and other financial interactions in accordance with established policies and procedures. This person will be the “frontline” of our bank and will play a fundamental role in achieving customer satisfaction.
Duties/Responsibilities:
Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
Accepts deposits, confirming accuracy of transaction.
Prepares, verifies, and issues cashiers' checks, bank and personal money orders, and correspondent drafts.
Enters transactions in bank's recordkeeping system, recording all transactions and producing customer receipts.
Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
Identifies and capitalizes on opportunities to promote new banking services.
Calculates daily transactions using appropriate technology.
Balances all monies in cash drawers at the end of shifts.
Accepts and counts inventories of cash and drafts each day.
Maintains a work area that ensures the safety of all negotiables and confidential records.
Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
Orders a cash supply to meet daily needs.
Manage risk in every transaction and detect fraudulent transactions to prevent loss.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent verbal communication skills
Excellent math skills.
Demonstrates a helpful and friendly attitude.
Provide excellent customer service in a professional and timely manner
Trustworthiness and the ability to act with integrity.
Education and Experience:
High school diploma or equivalent preferred.
Minimum age 18.
Previous experience working directly with the public is preferred.
Complete and pass all required training courses as assigned
Physical Requirements:
Must be able to lift up to 25 pounds at times.
May need to stand for long periods of time.
City National Bank is an Equal Opportunity Employer
Auto-ApplyUniversal Banker
Teller job in Tyler, TX
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.
JOB FUNCTION / SUMMARY:
A Universal Banker acquires, manages and retains meaningful relationships with clients using a consultative sales and service approach to proactively fulfill their financial needs.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Manages existing clients and prospects by meeting with them, both in person and over the phone, to build and maintain strong, lasting relationships, discover financial needs and tailor product solutions to meet the client's overall financial needs. This activity may be in the financial center, out-bound calling, visiting businesses or conducting educational seminars.
Proactively educates clients on alternate delivery methods and channels that make client's lives easier by providing self-service options, including emerging technology and digital solutions like mobile, online and ATM options, to access their accounts 24 hours a day/7 days a week.
Refers clients to other business partners to provide clients with experts who can assist them with their specialized financial needs.
Applies product and procedural knowledge to solve client problems appropriately and efficiently to enhance the client experience.
Processes a variety of routine and complex transactions for Financial Center clients, including deposits, withdrawals, and loan payment processing.
Engages in client and/or prospect management activities.
Drives proactive sales conversations, through outside interactions with a consultative sales process and financial needs assessment including, identifying and independently acting upon sales opportunities to build a strong pipeline of appointments to meet assigned sales goals.
Leverages ecosystem partnerships as well as community centers of influence to acquire, expand and retain relationships.
Assists in the responsibility of managing the lobby by actively engaging, greeting and directing client lobby traffic.
Will be asked to perform the duties of the role based upon the needs of the financial center.
Supports the Bank's strong risk management culture through awareness, knowledge and sound decision making.
Ensures operational and financial safety and soundness. Maintain awareness of the environment, the situation, and the client. Leverages Lobby Management as a tool for managing client interactions and risk.
SUPERVISORY RESPONSIBILITIES:
None
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
High School Diploma or general education degree (GED) is required
Bachelor's degree preferred
1 year sales and client service experience in a professional environment; prior banking experience highly preferred or Bachelor's degree and cash handling and customer service experience in retail or financial institution
Proven ability to form and expand client relationships
Ability to learn and navigate multiple banking systems and applications, and utilize search tools to find information
This position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008
Employment is contingent upon meeting initial and ongoing registration requirements, including acceptable background investigation results
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
Excellent communication skills - in person and over the phone - with proven ability to tailor features and benefits of products/services to clients with differing needs.
Ability to learn products, services, and procedures quickly and accurately.
Comfortable educating others on technology.
Professional, thorough, and organized with strong follow-up skills.
Performs well in a team environment and proactively collaborates with others to serve clients.
Ability to understand and follow policies, procedures, and regulatory requirements.
Ability to work Financial Center hours, including weekends, and some evenings.
Ability to travel if required to perform the essential job functions.
Ability to work under stress and meet deadlines.
Ability to operate related equipment to perform the essential job functions.
Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
Auto-ApplyTeller (Full Time) - Beckham
Teller job in Tyler, TX
External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.
POSITION PURPOSE
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier's checks while promoting the bank's products and services and providing excellent customer service.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
Represents the bank in a courteous and professional manner.
Receives and processes deposits.
Receives and processes loan payments.
Cashes checks and other negotiable instruments for clients.
Examines documents for endorsements and negotiability.
Processes transfers between accounts.
Sells traveler's checks, official checks, and money orders.
Processes credit card cash advances.
Verifies and balances cash daily.
Detects and resolves discrepancies promptly.
Offers other Bank products to meet customer needs and strengthen the relationship.
Has no more than one proof error within a 30-day period.
Follow Teller procedures consistently and adheres to compliance requirements.
Other duties as assigned.
Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
Ensures that client requests and inquiries are promptly resolved.
Operates online teller terminal.
Maintains privacy of customer information.
Ensures that the Bank's quality reputation is maintained and projected.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Assists area personnel as required.
Assists with training or orientation as needed.
Keeps supervisor informed of area activities and of any problems or concerns.
Completes required reports and records accurately and promptly.
Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
Assumes responsibility for related duties as required or assigned.
Performs night drop functions as assigned.
Performs related clerical duties as assigned.
Ensures that work areas are clean, secure, and well maintained.
Cross sells Bank products and services.
PERFORMANCE MEASUREMENTS
Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.
Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
Required reports and records are accurate, complete, and timely.
Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.
The Bank's professional reputation is maintained and conveyed.
QUALIFICATIONS
Education/Certification:
High school graduate or equivalent.
Required Knowledge:
Understanding of Bank operations preferred.
Experience Required:
At least one year of related experience/cash handling required.
Previous Teller experience preferred.
Skills/Abilities:
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Hours: Monday - Friday: 7:15AM - 6:15PM. Saturday: 8:15AM - 12:15PM (rotating).
40 hours per week.
Auto-ApplyTeller In South Tyler
Teller job in Tyler, TX
ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following: Other duties may be assigned.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank.
Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals.
Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc. Takes advantage of appropriate communication channels regarding bank related business matters.
Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval.
Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally.
Greets customers and provides superior customer service.
Processes night depository, ATM, and Bank-by-mail deposits.
Receives checks and cash for deposit, verifies amount, examines checks for proper endorsements and issues receipt for deposit amount.
Places holds on checks accepted for deposits, if warranted, in accordance with regulations.
Cashes checks after verification of customer signatures and balances. Obtains positive identification of payee.
Obtains information and completes Currency Transaction Reports for submission to BSA Officer. Prepares Suspicious Activity Reports when applicable.
Maintains teller cash drawer within required limits.
Explains, promotes and/or sells bank products or services such as travelers checks, savings bonds, money orders and cashier's checks, etc.
Maintains appropriate log of cash sale of Cashier's Checks and travelers checks per requirements of Bank Secrecy Act.
Accepts utility bill and loan payments.
Processes TT&L, EFTPS payments and cash advances.
Places stop payments on checks and drafts as requested by customer.
Balances teller cash drawer and cash vault daily.
Accepts information for outgoing wire transfers.
Assists customers in preparing documentation on debit card disputes.
Assists in filing bank records/documentation.
Verifies next day new account information and account file maintenance.
Opens/processes mail as required.
Answers telephone calls taking messages, forwarding calls or providing assistance to customers.
Cross-trains in other areas.
Maintains confidentiality at all times.
Reports to work regularly and promptly. Contributes as a team player.
Enhances professional growth and development through participation in educational programs, current literature, and in-service meetings, etc.
Maintains established department and Bank policies, procedures and objectives and quality assurance
Part Time Teller
Teller job in Tyler, TX
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Tyler Loop 323 Branch, you will be based in Tyler, TX.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
+ Applies product and procedural knowledge to solve customer's problems.
+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
+ To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* .
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
**Competencies**
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller I
Teller job in Tyler, TX
Teller I
Exempt Status:
Non-Exempt, Full-time
Reports to:
Branch Manager
Branch:
Tyler, Gentry Motor
Pay: $16.00 per hour (+ for experience)
Benefits:
Medical, Prescription Drugs, Dental, and Vision Insurance
Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment
401(k) with a Match
Basic, Voluntary, and Dependent Life Insurance
Paid Time Off
Paid Bank Holidays
Workplace Wellness Programs
Employee Assistance Programs
Tuition Reimbursement
Job Summary: To create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships. Provide teller services including processing transactions such as deposits, withdrawals, cashing checks, and completing change orders with accuracy. Utilize knowledge and judgment to assure the validity of transactions processed, referring questionable items to an Assistant Branch Manager or above. Maintain a professional appearance in both dress and behavior.
Essential Functions:
Customer Service
Perform Southside Bank's customer service standards with each customer interaction.
Consistently perform with accuracy and efficiency to build customer confidence and trust.
Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.
Meets or exceeds all operational and sales goals determined by retail management to include balancing, and attendance and others as applicable.
Complete customer thank you calls and follow up of problem resolution as directed by management.
Know the products and services offered by the Bank with the ability to recall and explain key benefits to the customer.
Recognize each customer transaction as a cross-sell opportunity. Identify and respond to the needs of new and potential customer by listening and clarifying their needs. Direct customers as needed to other Southside departments.
Maintain the security and confidentiality of all sensitive Bank information.
Accurately communicate account information to customers.
Operational Excellence
Understand and agree to abide by the policies and procedures established at Southside Bank.
Follows established policies and procedures to avoid fraudulent activity (verify identification, review account history and recourse, etc.).
Follows compliance procedures and verifies accuracy of reporting applicable transactions such as CTRs, SARs, monetary logs, and Reg CC holds.
Maintain cash drawer limits and responsible for meeting the balancing standards of the cash drawer on a daily basis, working in accordance with the Teller Over/Short Policies. Ensure that all cash outages are reported to management.
Accept and verify customer deposits.
Cash checks and process less cash transactions within authorized limits; obtain supervisor's approval to process transactions which exceed authorized limits.
Perform special services as requested by customers, such as selling official checks, process cash advances and loan payments, completion of stop payments and cardholder claim statements and redeem savings bonds with accuracy.
Continue professional development through training, seminars, membership in professional associations, as applicable.
Responsible for complying with audit policies and procedures as they pertain to this position.
Perform duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank's Information Security Program.
Understands and agrees to abide by the policies and procedures established at Southside Bank.
Must comply with all applicable laws and regulations.
Perform collection item processing such as dealer drafts and foreign items.
Team Relations
Maintain a positive and caring atmosphere for customers and employees consistent with the Southside Bank's mission, CORE Values, and Blue Book culture guide.
Contribute to a positive team environment with peers in and out of the branch.
Participates in proactive team efforts to achieve departmental and company goals.
Assist with opening and closing duties.
Additional Functions:
Participates in special projects as assigned.
Complies with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Performs additional duties as assigned or directed.
Required Education/Experience:
High School Graduate or the equivalent required.
Minimum 6 months cash handling or customer service experience preferred.
Proficient in typing, 10-key calculator and data entry.
Excellent oral and written communication skills.
Completion and comprehension of the following Southside Bank instructor led classes:
New Employee Orientation
Teller Training, Teller Advanced and Professional Teller
Physical Activity/Dexterity:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.
Physical Environment Demands:
Must be able to remain in a stationary position for 75% of the time.
Constantly operates a computer and other office productivity machinery, such as a computer, scanner, computer printer, etc.
The person in this position needs to frequently move about inside the branch location to assist customer's transactions, access different machinery, process cash, etc.
Constantly positions self to maintain computers in the branch, including under the desks or in a different area of the branch.
This person must be able to detect, recognize, and identify customers as they begin assisting them.
Must be able to transport 25 pounds of coin a distance of 5-25 feet from a work station to the vault, up to five times a day, depending on how much coin is delivered that day.
Motor branches - employee must transport the cash from work booth inside the branch.
In-store branches - employee must transport the cash from the coin machine to a bag which is moved to the vault.
Working Conditions/Environment:
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
Moderate noise (e.g. business office with computers and printers, light traffic).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Auto-ApplyTeller Retail Banker
Teller job in Tyler, TX
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:
* Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
* Processing transactions, opening accounts, and performing account maintenance.
* Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
* Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Minimum Qualifications/Experience:
* 3 years of relevant and transferrable sales and/or customer service experience;
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
OR a Bachelor's degree.
* Previous instore banking experience is preferred, but not required.
* Must be positive and engaging.
Formal Education & Certification:
* High School Diploma or equivalent required.
Work Status:
* Full-time.
Supervisory Responsibility:
* No.
Travel:
* Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:
* Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Customer Service - Kilgore
Teller job in Kilgore, TX
Job Description
Customer Service:
Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product.
Above all, provide great customer service to all guests!
The following positions are potentially available:
Back of House Prep:
Working at a quick pace and having a strong work ethic.
Cleaning all prep equipment and dishes according to sanitation guidelines.
Keeping the prep area and kitchen organized and clean.
Assist the kitchen staff as needed.
Cook:
Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.
Food preparation.
Keep a clean, sanitized and orderly kitchen.
Posses a solid sense of timing and urgency.
Food Packer:
Follow recipe directions.
Prepare product.
Basic kitchen duties.
Maintain clean and orderly kitchen.
Follow nutrition and sanitation guidelines.
Teller in Downtown Tyler
Teller job in Tyler, TX
ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following: Other duties may be assigned. Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank.
Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals.
Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc. Takes advantage of appropriate communication channels regarding bank related business matters.
Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval.
Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally.
Greets customers and provides superior customer service.
Processes night depository, ATM, and Bank-by-mail deposits.
Receives checks and cash for deposit, verifies amount, examines checks for proper endorsements and issues receipt for deposit amount.
Places holds on checks accepted for deposits, if warranted, in accordance with regulations.
Cashes checks after verification of customer signatures and balances. Obtains positive identification of payee.
Obtains information and completes Currency Transaction Reports for submission to BSA Officer. Prepares Suspicious Activity Reports when applicable.
Maintains teller cash drawer within required limits.
Explains, promotes and/or sells bank products or services such as travelers checks, savings bonds, money orders and cashier's checks, etc.
Maintains appropriate log of cash sale of Cashier's Checks and travelers checks per requirements of Bank Secrecy Act.
Accepts utility bill and loan payments.
Processes TT&L, EFTPS payments and cash advances.
Places stop payments on checks and drafts as requested by customer.
Balances teller cash drawer and cash vault daily.
Accepts information for outgoing wire transfers.
Assists customers in preparing documentation on debit card disputes.
Assists in filing bank records/documentation.
Verifies next day new account information and account file maintenance.
Opens/processes mail as required.
Answers telephone calls taking messages, forwarding calls or providing assistance to customers.
Cross-trains in other areas.
Maintains confidentiality at all times.
Reports to work regularly and promptly. Contributes as a team player.
Enhances professional growth and development through participation in educational programs, current literature, and in-service meetings, etc.
Maintains established department and Bank policies, procedures and objectives and quality assurance
Teller (Full Time) - Palestine
Teller job in Palestine, TX
Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application.
Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier's checks while promoting the bank's products and services and providing excellent customer service.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
Represents the bank in a courteous and professional manner.
Receives and processes deposits.
Receives and processes loan payments.
Cashes checks and other negotiable instruments for clients.
Examines documents for endorsements and negotiability.
Processes transfers between accounts.
Sells traveler's checks, official checks, and money orders.
Processes credit card cash advances.
Verifies and balances cash daily.
Detects and resolves discrepancies promptly.
Offers other Bank products to meet customer needs and strengthen the relationship.
Has no more than one proof error within a 30-day period.
Follow Teller procedures consistently and adheres to compliance requirements.
Other duties as assigned.
Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
Ensures that client requests and inquiries are promptly resolved.
Operates online teller terminal.
Maintains privacy of customer information.
Ensures that the Bank's quality reputation is maintained and projected.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Assists area personnel as required.
Assists with training or orientation as needed.
Keeps supervisor informed of area activities and of any problems or concerns.
Completes required reports and records accurately and promptly.
Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
Assumes responsibility for related duties as required or assigned.
Performs night drop functions as assigned.
Performs related clerical duties as assigned.
Ensures that work areas are clean, secure, and well maintained.
Cross sells Bank products and services.
PERFORMANCE MEASUREMENTS
Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.
Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
Required reports and records are accurate, complete, and timely.
Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.
The Bank's professional reputation is maintained and conveyed.
QUALIFICATIONS
Education/Certification: High school graduate or equivalent.
Required Knowledge: Understanding of Bank operations preferred.
Experience Required: At least one year of related experience/cash handling required. Previous Teller experience preferred.
Skills/Abilities:
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
40 hours per week.
Teller I
Teller job in Tyler, TX
Teller I Exempt Status: Non-Exempt Reports to: Branch Manager Branch: Lake Palestine In-Store Job Summary: To create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships. Provide teller services including processing transactions such as deposits, withdrawals, cashing checks, and completing change orders with accuracy. Utilize knowledge and judgment to assure the validity of transactions processed, referring questionable items to an Assistant Branch Manager or above. Maintain a professional appearance in both dress and behavior.
Essential Functions:
Customer Service
* Perform Southside Bank's customer service standards with each customer interaction.
* Consistently perform with accuracy and efficiency to build customer confidence and trust.
* Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.
* Meets or exceeds all operational and sales goals determined by retail management to include balancing, and attendance and others as applicable.
* Complete customer thank you calls and follow up of problem resolution as directed by management.
* Know the products and services offered by the Bank with the ability to recall and explain key benefits to the customer.
* Recognize each customer transaction as a cross-sell opportunity. Identify and respond to the needs of new and potential customer by listening and clarifying their needs. Direct customers as needed to other Southside departments.
* Maintain the security and confidentiality of all sensitive Bank information.
* Accurately communicate account information to customers.
Operational Excellence
* Understand and agree to abide by the policies and procedures established at Southside Bank.
* Follows established policies and procedures to avoid fraudulent activity (verify identification, review account history and recourse, etc.).
* Follows compliance procedures and verifies accuracy of reporting applicable transactions such as CTRs, SARs, monetary logs, and Reg CC holds.
* Maintain cash drawer limits and responsible for meeting the balancing standards of the cash drawer on a daily basis, working in accordance with the Teller Over/Short Policies. Ensure that all cash outages are reported to management.
* Accept and verify customer deposits.
* Cash checks and process less cash transactions within authorized limits; obtain supervisor's approval to process transactions which exceed authorized limits.
* Perform special services as requested by customers, such as selling official checks, process cash advances and loan payments, completion of stop payments and cardholder claim statements and redeem savings bonds with accuracy.
* Continue professional development through training, seminars, membership in professional associations, as applicable.
* Responsible for complying with audit policies and procedures as they pertain to this position.
* Perform duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank's Information Security Program.
* Understands and agrees to abide by the policies and procedures established at Southside Bank.
* Must comply with all applicable laws and regulations.
* Perform collection item processing such as dealer drafts and foreign items.
Team Relations
* Maintain a positive and caring atmosphere for customers and employees consistent with the Southside Bank's mission, CORE Values, and Blue Book culture guide.
* Contribute to a positive team environment with peers in and out of the branch.
* Participates in proactive team efforts to achieve departmental and company goals.
* Assist with opening and closing duties.
Additional Functions:
* Participates in special projects as assigned.
* Complies with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
* Performs additional duties as assigned or directed.
Required Education/Experience:
* High School Graduate or the equivalent required.
* Minimum 6 months cash handling or customer service experience preferred.
* Proficient in typing, 10-key calculator and data entry.
* Excellent oral and written communication skills.
* Completion and comprehension of the following Southside Bank instructor led classes:
* New Employee Orientation
* Teller Training, Teller Advanced and Professional Teller
Physical Activity/Dexterity:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
* Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.
Physical Environment Demands:
* Must be able to remain in a stationary position for 75% of the time.
* Constantly operates a computer and other office productivity machinery, such as a computer, scanner, computer printer, etc.
* The person in this position needs to frequently move about inside the branch location to assist customer's transactions, access different machinery, process cash, etc.
* Constantly positions self to maintain computers in the branch, including under the desks or in a different area of the branch.
* This person must be able to detect, recognize, and identify customers as they begin assisting them.
* Must be able to transport 25 pounds of coin a distance of 5-25 feet from a work station to the vault, up to five times a day, depending on how much coin is delivered that day.
* Motor branches - employee must transport the cash from work booth inside the branch.
* In-store branches - employee must transport the cash from the coin machine to a bag which is moved to the vault.
Working Conditions/Environment:
* Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
* Moderate noise (e.g. business office with computers and printers, light traffic).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Teller Retail Banker
Teller job in Tyler, TX
Teller Retail Banker-070760Description The Retail Banker is responsible for the growth of consumer and business customer relationships, while delivering the Woodforest Experience to every customer, every day, every time. Key Responsibilities:· Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to the customer.
· Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.
· Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
· Embrace a technology driven customer experience.
· Ability to explain complex solutions in a simple to understand way.
· Demonstrate flexibility to perform all other duties as assigned.
Other Responsibilities:· Exhibit operational excellence through diligent adherence to policies and procedures.
· Practice branch security procedures and protect customer confidentiality and privacy.
· Perform branch servicing duties such as paying and receiving, cash and vault balancing, ordering cash, cards, reports, audits, control checks, maintaining and servicing automated teller machines, as well as cleaning work areas.
· Open and perform account maintenance on depository accounts and loans.
· Demonstrate ownership in the resolution of customer inquiries and/or concerns at the frontline or by appropriately engaging with internal resources.
Competencies Required:· Must be proactive when seeking business outside of the branch.
· Must be open to direct coaching and feedback.
· Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.
· Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
· Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in a sales and service process.
· Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
· Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.
· Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.
Qualifications Minimum Qualifications/Experience:· 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
· Previous instore banking experience is preferred, but not required.
· Must be positive and engaging.
Formal Education & Certification:· High School Diploma or equivalent required.
Work Status:· Full-time.
Supervisory Responsibility:· No.
Travel:· Little to no overnight travel expected.
Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:· Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Job: Retail Banker II-N710504Primary Location: Texas-Tyler-TX - Tyler WM-0768Schedule: Full-time Work Locations: TX - Tyler WM-0768 3820 Hwy 64 West Tyler 75704Unposting Date: Ongoing
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