Teller jobs in Utica, NY

At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our retail banking team. Teller - Solvay Office The Teller position is a key role at Solvay Bank, providing excellent customer service by welcoming new and existing clients of the Bank and assisting them with account transactions and servicing needs. Tellers handle large amounts of cash in an organized, timely and accurate fashion, balancing their own cash drawer daily. The successful candidate will have proficient analytical and mathematic skills. For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more. Internal applications must be received by 12/5/2025 Solvay Bank is an EOE/AA/Disability/Veteran ********************************************************************************************************************* ************************************************************* Solvay Bank Position Title: Reports To: Teller Head Teller Assistant Branch Manager Branch Manager Position summary: Receives and pays out money, keeps records of money and negotiable instruments involved in financial transactions, while providing exceptional client service by performing the following duties: Job Responsibilities: Delivers excellence in customer service, guidance and respect to all Solvay Bank customers and co-workers in accordance with the Solvay Bank Client Service Standards Thoroughly understands, embraces and exhibits Solvay Bank Values and serves as an example to others in actions and words Receives checks and cash for deposit, verifies amount and examines check endorsements Cashes checks and pays out money after verification of signatures and customer balances Processes negotiable instruments following all policies and procedures computer generated receipts Enters customer transactions into computer software to record transactions, and issues Place holds on accounts in accordance with bank and regulatory policy Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen Develops strong knowledge of the Bank's deposit and electronic banking products so as able to recognizes client needs and makes appropriate recommendations or referrals to co-workers Removes deposits from and counts and balances cash in automated teller machines and night depository Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of security for the bank Accepts stop payment requests and address changes, distributing to the proper personnel for processing Responds to customer inquiries as appropriate Assists with daily scanning to balance branch Adheres to established policies, procedures and federal regulations Performs other tasks requested by supervisor/manager as they relate to the bank and its functions Adheres to Information Security policies and related regulatory policies, procedures and standards designed to protect customer and Bank-owned information Ensures excellent customer service by working in alternative branches as needed and requested by management, fostering teamwork across the retail network. Qualifications: Experience in counting currency and coin Good math aptitude Ability to deal effectively and tactfully with all types of customers Experience and Education: High School Graduate or GED Customer service experience Previous cash handling experience PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and climb stairs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is moderate.

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. **Primary Responsibilities:** Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. Transition identified sales opportunity and provide introduction to appropriate banking partner. Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities). Process customer/account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. **Scope of Responsibilities:** The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity. **Managerial/Supervisory Responsibilities:** Not Applicable **Education and Experience Required:** High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology **Education and Experience Preferred:** Bilingual based on branch needs **Physical Requirements:** Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs - 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Little Falls, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Regional Teller Location: 6303 Thompson Rd. Syracuse, NY 13206 Starting Rate - $18.00/hour to $20.00/hour, actual rate will depend on experience. Status: Full Time Position is incentive & bonus eligible Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75+ years we have been committed to our members, our employees, and our communities. In 2025 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 27 out of 70! The Position: AmeriCU Credit Union is in search of a Regional Teller who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Teller you will provide professional and quality service that exceeds member expectations. Evaluate member needs to provide the right financial products and services. Develop, manage, expand and retain relationships with members and potential members. Educate and prepare members for financial success. What You'll Do: As a Regional Teller your primary responsibilities will include: Greet members in a professional and enthusiastic manner that embraces the MVP-1 Team culture. Serve members via face-to-face or through the remote teller system (RTS) with their banking transactions, including but not limited to processing deposits, withdrawals, loan payments, money orders and savings bonds, etc., Ensure all transactions are performed accurately and efficiently for balancing purposes, May prepare daily reports such as daily inventory, kiosk/ATM and Coin Machine balancing sheets, Record into the Customer Relationship Management software (Synapsys) all encounters with both members and non-members for accurate recording of services provided. Adhere to credit union and departmental policies and procedures. Cover shifts as needed in any Financial Center within your assigned region. You may be required to assist another region if needed. A reasonable commute from their primary Financial Center. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************

Beginnings Credit Union (Beginnings) is seeking an energetic individual to fill the position of Teller. The ideal candidate will be highly detail oriented, have cash drawer experience, the ability to communicate with members, and be able to consistently provide friendly, professional services to every member as well as co-workers. Responsibilities: Verifies, enters data and issues receipts for a variety of financial transactions to assist members in conducting business with Beginnings. Performs transactions with minimal assistance and errors. Provides assistance and information to members to help ensure proper understanding and utilization of Beginnings' services and promotes positive member relations. Understands and utilizes policies and procedures for branch operations, inclusive of maintaining accurate records and logs. Proficient at utilizing branch technology, systems, and applications related to position. Maintains a complete understanding of credit union compliance and federal regulations applicable to position. Cross-sells credit union products and services to satisfy member needs referring members to MRRs, UAs, Wealth Management, Mortgage, and Business Lending as appropriate. Executes all safety and security procedures established by Management. Balances and maintains an accurate cash drawer by verifying correct processing and posting of all transactions. Assists with other branch functions and cross-training as directed by supervisor. Requirements High school education or equivalent. One month to twelve months of similar or related experience. Cash handling preferred. Ten key calculator and computer keyboard experience. Must be good with detail to deal with numbers and names. Basic computer skills. Must be able to work flexible schedule Monday through Friday. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. #Beginnings1 Salary Description $19.00/ Hour

Job DescriptionFront End Teller$15-$16/hr BOEHours Monday - Friday 7:45am - 4:15pm Member Services Representative/Teller details: Greet and welcome members Handle requests from customers Assist members with balancing their accounts. Research deposit, withdrawal, and loan-payment discrepancies as required. 11. Assist members with the proper completion of payroll deduction and direct deposit cards. Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary. Count, check, and package coins and currency. Member Services Representative/Teller details Qualifications: Prior experience as a Bank Teller required Knowledge of word processing software, spreadsheet software, accounting software, internet software, and database software. Company offers great benefits: 11 paid holidays, vacation, personal and sick time Company pays a portion of Medical Insurance (80%) and 100% of Dental insurance Life Insurance 401(k) We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization. How to Apply: Apply online now for this great opportunity! Please visit www.staffworkscny.com Call today (315) 735-5050

Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Essential Functions * Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. * Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting. * Proactively work to identify and resolve client servicing issues, escalating as needed. * Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker. * Assist clients in achieving their financial goals and objectives through the use of financial wellness tools. * Attend and participate in in-person morning huddles and end of day debriefs. * Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines. * Review and maintain knowledge of product guides, fees, and policies to stay current on offerings. * Work on Saturdays as directed by management. * Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice * Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education * High School Diploma , GED, or equivalent business experience (required) Work Experience * Experience in a client service role (required) * Experienced in cash handling (required) * General understanding of PC with Windows based applications and calculator (required) Licenses and Certifications * Notary License (preferred) Skills * Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions. * Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking). * Strong work ethic and high level of integrity. * Excellent time management skills. * This skill involves managing and maintaining client accounts, ensuring accuracy and security. As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly. * Educating clients on managing their finances effectively and promoting financial health. As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services. * Ability to accurately and securely process of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift * Ensuring accuracy in transactions and maintaining organized records * Ability to identify and resolve client servicing issues efficiently * Understanding and following banking regulations and security procedures * Skills in identifying financial needs and promoting relevant banking products and services * Awareness of techniques to detect and prevent fraudulent activities * Collaborating effectively with teammates to ensure smooth operations Core Competencies * All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands * Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Driving Requirements * Ability to occasionally operate a motor vehicle with a valid driver's license. COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $18.00 - $22.60 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 02/17/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

Beginnings Credit Union (Beginnings) is seeking an energetic individual to fill the position of Teller. The ideal candidate will be highly detail oriented, have cash drawer experience, the ability to communicate with members, and be able to consistently provide friendly, professional services to every member as well as co-workers. Responsibilities: * Verifies, enters data and issues receipts for a variety of financial transactions to assist members in conducting business with Beginnings. * Performs transactions with minimal assistance and errors. * Provides assistance and information to members to help ensure proper understanding and utilization of Beginnings' services and promotes positive member relations. * Understands and utilizes policies and procedures for branch operations, inclusive of maintaining accurate records and logs. * Proficient at utilizing branch technology, systems, and applications related to position. * Maintains a complete understanding of credit union compliance and federal regulations applicable to position. * Cross-sells credit union products and services to satisfy member needs referring members to MRRs, UAs, Wealth Management, Mortgage, and Business Lending as appropriate. * Executes all safety and security procedures established by Management. * Balances and maintains an accurate cash drawer by verifying correct processing and posting of all transactions. * Assists with other branch functions and cross-training as directed by supervisor. Requirements * High school education or equivalent. * One month to twelve months of similar or related experience. Cash handling preferred. * Ten key calculator and computer keyboard experience. Must be good with detail to deal with numbers and names. * Basic computer skills. * Must be able to work flexible schedule Monday through Friday. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. #Beginnings1

Full-time Description Our Mission: To provide unwavering commitment to excellence in all we do for employees, members and the community we serve. Overview of the Role - The teller position is one that has primary contact with GPO's membership and plays a vital role in ensuring our members receive quality service. As a teller you must act as a member advocate by seeking ways to enhance the member experience while completing daily transactions. Teller scheduling is Monday-Friday 8:15am-5:15pm with two to three Saturdays a month from 8:45am-12:15pm. As a Teller you will gain multiple skills & knowledge such as proper cash handling & customer service skills, knowledge of financial products and sales experience. This position will require "floating" between the Ilion and Dolgeville Branches as needed (typically two to three times per week), with Ilion being the home branch. Travel between the branches is reimbursed at the IRS-established rate (currently 70 cents per mile). Requirements Teller Responsibilities - Engage with members to guarantee a positive experience and develop strong member relationships. - Look for opportunities to refer products and services that would provide value and benefit to the members in addition to helping the branch meet overall sales goals. - Complete transactions accurately to ensure a balanced drawer daily. - Greet members as they enter the building to create a welcoming and aware environment. - Perform transactions in a professional manner to build member confidence and trust. - Resolve service issues and answer member questions or refer members to another employee as appropriate to guarantee member satisfaction and retention. - Maintain the ATM and night depository as directed by the teller supervisor. - Act as a first line of defense against member fraud by reporting suspicious or irregular activity and educating our members on account security. - Perform other duties as requested to ensure an efficient and smooth teller line. Teller Expectations - Bring positivity and enthusiasm to work every day. - Adapt a work ethic that is aligned with GPO's mission and keeps our member service at the forefront. - Hold yourself accountable for the promises you make and the actions you take. - Complete training as assigned and continually search for opportunities to enhance one's ability and knowledge. - Effectively communicate with fellow employees, teller supervisor and branch management while maintaining a professional and courteous demeanor. - Protect member information by using discretion when discussing member matters and properly following all policies and procedures related to confidential information. - Help create a positive image of your branch by playing an active role in your branch community. Teller Qualifications - Determined and motivated individual with a positive attitude. - Ability to work in a team setting as well as take on projects as an individual. - A high-school diploma or a GED. - A minimum 6 months of cash-handling experience. - Willingness to promote credit union products and services. Teller Physical Demands - Must be able to stand for extended periods of time with regularity. - Must be able to lift bags of coin and cash drawers with regularity in excess of 10 pounds. - Must be able to manually count cash with dexterity on a regular basis. - Occasionally must be able to stoop, bend, twist, pickup items, etc. - Must be able to visually assess the authenticity of presented items with regularity. - Must be able to speak with clarity and listen effectively on a regular basis. Decision Making - To exercise sound judgement when making decisions as they relate to position duties and the credit union's policies and procedures. Financial Responsibilities - To be responsible for safeguarding the credit union's assets by ensuring that policies and procedures are followed. Communication - Must keep the teller supervisor and branch manager informed regarding key issues and respect the chain of command when issues arise. - Must effectively communicate within the branch to ensure the flow of ideas and information. Equipment Used - Must be able to operate a 10-key calculator and possess keyboarding skills. - Must be proficient in various data processing programs. - Must be able to maintain and troubleshoot automated teller machines and coin machines. Work Environment - Branch environment - Must promote a positive, friendly and courteous environment. GPO's Benefits Package Includes: Employer Paid 401K Retirement Plan (starting on your first day with 3% employer contribution match), Life Insurance, Long Term Disability and HSA Contributions Competitive Salaries, Annual Raises and Incentives Low Cost Medical, Dental, & Vision Insurance Paid Vacation Time, Sick Leave, Personal Time and 11 Paid Holidays Actual compensation rate will be determined based on relevant experience. Salary Description 16.63 to 19.24

We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience

Full-time Description Who We Are: Seneca Savings is a proud community bank that has been serving the Central New York region for over 95 years. With deep roots in the area, we're committed to exceeding expectations by delivering big bank technology with a personal touch. As a locally focused institution, our mission is to foster growth, empower success, and uplift the communities we serve, guiding our customers, employees, and partners toward achieving their financial dreams. We operate five branch locations in Baldwinsville, Liverpool, North Syracuse, Bridgeport, and Manlius, and take pride in offering a workplace culture grounded in our core values: Driven Towards Success Team Oriented Customer First Positive Attitude These values define who we are and how we work, both with each other and with the communities we proudly serve. Join our innovative team and be part of a company that's committed to delivering exceptional service, enhancing lives, and making a difference every day. Job Summary: This position is the focal point in the branch for sales, service and/or referral opportunities in support of overall branch goals and activity requirements. The position is the key driver of customer flow in the branch to support these activities. The Universal Banker services existing customers and grows their business through identifying sales opportunities with customers. The position assists the Tellers with customer transactions as required. The position must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions to assist the branch in managing preventable losses and reduce fraudulent activity. The percentage of time spent in each work area is based on branch size, complexity, and need. Essential Job Duties and Responsibilities: (Additional duties as assigned) The Universal Banker serves as the assigned person (based on branch facility design), as scheduled, to welcome the customer, work with or direct them as appropriate based on their identified needs and encourage utilization of self-service channels. The Universal Banker must be proficient in the New Account opening process, both Personal and Business. Support Bank guidelines for delivering and coaching exceptional customer experience including proactively greeting customers, smiling, using their name, and ending each interaction (whether in person or phone) by saying “Thank you for your business, is there anything else I can do for you today (customer name)?” Maintain a professional manner to build customer confidence and trust. Take ownership of account servicing and error resolution, including resolving routine customer problems and referring more complex issues to supervisor. Follow-up on these issues as required to ensure timely and accurate resolution and convert servicing situations to sales/referral opportunities. The Universal Banker must be attentive to recognize and act on customer needs to build lasting customer relationships. Meet with customers entering the branch to assess and identify customers' immediate and long-term financial needs; present all appropriate options and complete the sale and/or referral of products and services as appropriate. Develop new customer relationships and/or retain and expand existing relationships by proactively identifying customer opportunities utilizing fundamentals of the Bank's sales process to achieve personal sales and/or referral goals. Conduct lead-focused outbound calls and participate in Branch sales promotions as requested by management. Follow consumer guidelines for accuracy and proper new account handling and exception processing. Process a variety of Retail and Commercial transactions, including deposits, withdrawals, loan payments and check cashing in a timely and efficient manner. Verify check endorsements and funds availability and disburse cash to customers in the conduct of transactions and according to policy. Issue receipts to customers for transactions processed to provide a record of activity. Balance daily work and adhere to all procedures. Maintain thorough knowledge of procedures required for ATM (Automated Teller Machine) settlement, foreign currency, night depository, reserve cash and coin maintenance, negotiable control and review, opening and closing procedures, ordering of cash, and preparation of cash for shipment and receipt of cash shipment. Ensure compliance with operational, security and control policies/procedures to support preventing fraud and protecting customer assets. Demonstrate teamwork by proactively assisting other Branch colleagues when needed as well as actively participating and contributing during Branch Team meetings. This position will primarily be staffed in our Manlius Branch but requires flexibility to be relocated on a day-to-day basis as needed to ensure consistent staffing levels. The Universal Banker must review the following reports on a daily basis: Debit cards ordered. Customer Source Online Banking Enrollment Stop/ Hold Content High Dollar Report CTR addition and review 3-10 log IRS Data Capture Deposit Review Supervisory Responsibilities: None Required Experience and Education: High School diploma or GED Previous banking experience preferred Basic knowledge of computers. Must have pleasant, personable, and professional relationship skills for customer contact. Strong communication skills Professional image Must work well with others as a team player Prior cash handling experience preferred. Prior customer service experience preferred. Must be able to take direction from supervisor Must be able to work rotating schedule to include Saturdays. Must be able to attend after hour meetings as required. Travel between office locations occasionally required. Must be able to adapt to changes in policies and or procedures (sometimes at a rapid pace). Equipment, Machines and Software Used: Basic Equipment and Machinery: Basic personal computer/key boarding skills and perform basic word processing and data entry. Ability to operate a computer, printer, copier, facsimile machine, telephone, credit card machine, calculator, and shredder. Physical and Mental Requirements: While performing the duties of this position, the Universal Banker is regularly required to, stoop, kneel, crouch, reach, sit, stand, walk, push, pull, lift, use fingers, grasp, feel, talk, hear, and perform repetitive motions. The physical requirements of this position call for the ability to exert up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing work assignments, using a computer terminal, and/or extensive reading. Environmental Conditions: There is no exposure to adverse environmental conditions. Work is performed in a typical office work environment. Benefits: Paid Time Off Medical, Dental and Vision Insurance Short-Term and Long-Term Disability Insurance Accident Insurance Flexible Spending and Health Savings Accounts Company Paid Life Insurance 401k with Matching (5%) Employee Stock Option Plan Tuition Reimbursement Opportunities For Advancement Employee Discounts The base pay range for this position is $18.00 - $24.00 per hour. Exact offers will be determined based on job-related knowledge, skills, and experience. Salary Description $18.00 - $24.00 per hour

JobID: 210687760 JobSchedule: Full time JobShift: Base Pay/Salary: Albany,NY $90,000.00-$110,000.00; Syracuse,NY $90,000.00-$110,000.00 You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as an Associate Banker is for you. As an Associate Banker in Middle Market, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue. Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Banker Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail. This role is not eligible for employer sponsored immigration support of any kind. Job Responsibilities * Champion a culture of innovation and a customer centric mindset * Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships * Find ways to drive new client acquisition in partnership with the bankers Embrace a culture of respect, diversity and inclusion Required Qualifications, Capabilities and Skills * 3+ years in a similar banking, venture, credit or treasury role * Outstanding professional reputation and integrity * Strong leadership skills required * Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment * Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly * Extensive knowledge of products and services Preferred Qualifications, Capabilities and Skills * Bachelor's degree preferred * Superior knowledge of the market dynamics and its business environment preferred * Excellent problem solving, oral, and written communication skills

Join a team that values your expertise and your community: At Pathfinder Bank, you're not just an employee, you're a valued part of a team that takes pride in helping local businesses and communities grow. When you join us, you're joining a people-first culture built on respect, development, and service. We offer: * Competitive compensation and benefits, including health coverage, 401(k) with company match, and generous paid time off * A commitment to career growth and internal mobility * Community-focused culture with paid volunteer opportunities * A supportive team that truly values your contributions Summary/Objectives This position is the focal point in the branch for sales, service and/or referral opportunities in support of overall branch goals and activity requirements. The position is a key driver of customer flow in the branch to support these activities. The position services existing customers and grows the business through identifying opportunities with customers. The position assists the CSR and CSS team with customer transactions as required. The position must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions to assist the branch in managing preventable losses and reduce fraudulent activity. Able to process a loan application from application to closing including home equity products while adhering to the consumer loan policy. Their percentage of time spent in each work are is based on branch size, complexity, and need. Essential Functions * Provide and maintain excellent customer service to all bank customers. * When needed, will be required to process a variety of retail and commercial transactions, including deposits, withdrawals, loan payments, and check cashing, in an accurate and efficient manner. Assist with support work on the day-to-day operations. * Promotes the Bank's products and services and refers customers to the appropriate sales personnel. Answers customers' routine banking questions; refers complex inquiries to management. * Processes daily transactions including deposits, withdrawals, check cashing and payments accurately, and balances work to teller system with minimal assistance. * Receives, pays out monies, balance cash drawer with minimal assistance, and maintains an acceptable difference record. * Update customer contact information on an ongoing basis to be sure we have the most accurate data in the event the bank would need to contact them. * Assists with support work including, but not limited to, night drop, ATM balancing, safe deposit box, and debit card set up, Branch capture, and preparing courier bags for transit. * Performs various clerical duties including answering phone, typing, filing and preparing check orders. * Ensures compliance/adherence to all policies, procedures and federal regulations in order to attain a satisfactory or better branch audit. Maintains confidentiality of all customer records and documents. * Should manage 75-100 clients & prospective needs. Requirements * 2-5 years' experience at Pathfinder Bank or equivalent experience at another similar institution * Must attain an NMLS number * Meets all criteria of Customer Service Specialist * Universal Banker Certification completed and any internal Pathfinder training with regard to specific procedures, etc. * Proven ability to transition services to sales consistently * Effective or higher rating on annual reviews * Ability to take ownership of errors and solve them promptly * Notary public * Proven ability to open and close branch according to procedure * Qualify for some lending authority

Pay Range: $17.50 - $19.62The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required. Education and Experience: High School Diploma or Equivalent Minimum one year experience in related banking positions or equivalent sales/customer service experience Skills and Abilities: Excellent listening & communication skills Ability to approach, identify and have conversations with customers and identify needs and opportunities Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills Ability to function in a fast paced, ever-changing environment Ability to work well with people as a team Proficient computer skills Tasks Performed: 65% Processes routine transactions and associated general customer and account servicing duties with a high level of accuracy and efficiency including but not limited to routine and non-routine teller transactions in accordance with policy and procedures. Performs various administrative duties as assigned including maintaining records, preparing a variety of forms & reports and daily vault balancing. Engages in referral and relationship management in accordance with established objectives and goals. Provides support for new deposit account opening as required. Will adhere to security measures and controls to minimize any potential losses to the company. 25% Identify customer opportunities through interactive and consultative conversations to assess and address the needs of the customer. Provides services to customers, including but not limited to basic deposit account opening and referring customers to the appropriate business partners when necessary. Conducts sales and service calls to existing and potential customers to ensure existing customer needs are met and to prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner. 5% Participates in community events that support efforts with the Community Reinvestment Act CRA. 5% Performs other duties as assigned and required. Physical Requirements: Communicate effectively with internal and/or external customers Stationary 50% of time Move about within or between locations Bend, Twist, Crouch, Squat Move Objects to Maximum 20 lbs Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success. Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. Career Development Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential. Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives - ensuring you feel valued every step of the way. Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan. Benefits for Full-Time Employees: Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. Parental Leave: Six weeks of paid leave at 100% of your salary. Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Flexible Spending Accounts: For healthcare and dependent care expenses. Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. Adoption Assistance: Supporting your growing family. Tuition Reimbursement: Invest in your education and career growth. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future Paid Sick and Safe Leave: For your health and safety. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our retail banking team. Teller - Solvay Office The Teller position is a key role at Solvay Bank, providing excellent customer service by welcoming new and existing clients of the Bank and assisting them with account transactions and servicing needs. Tellers handle large amounts of cash in an organized, timely and accurate fashion, balancing their own cash drawer daily. The successful candidate will have proficient analytical and mathematic skills. For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more. Internal applications must be received by 12/5/2025 Solvay Bank is an EOE/AA/Disability/Veteran ********************************************************************************************************************* *************************************************************

Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Teller Rotating will work in various branch offices in a defined geographical area. A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions. This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative. A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer. Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude Actively listen for potential sales opportunities to promote specific bank products an services, and refer customers accordingly Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand direction and adhere to established policies and procedures Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner Qualifications High School Diploma or GED required Basic math and computer skills Documentation skills with attention to detail Professional and friendly interpersonal and communication skills Clear thinking and ability to stay focused Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility Prior customer service skills preferred All applicants must be 18 years of age or older Travel is required to surrounding branches as needed

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. **Primary Responsibilities:** Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. Transition identified sales opportunity and provide introduction to appropriate banking partner. Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities). Process customer/account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. **Scope of Responsibilities:** The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity. **Managerial/Supervisory Responsibilities:** Not Applicable **Education and Experience Required:** High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology **Education and Experience Preferred:** Bilingual based on branch needs **Physical Requirements:** Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs - 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Cazenovia, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Teller Location: 6303 Thompson Rd. Syracuse NY 13206 Starting Rate - $18.00/hour to $20.00/hour, actual rate will depend on experience. Status: Full Time Position is incentive & bonus eligible Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! The Position: AmeriCU Credit Union is in search of a Teller who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Teller you will provide professional and quality service that exceeds member expectations. Evaluate member needs to provide the right financial products and services. Develop, manage, expand and retain relationships with members and potential members. Educate and prepare members for financial success. What You'll Do: As a Teller your primary responsibilities will include: Greet members in a professional and enthusiastic manner that embraces the MVP-1 Team culture. Serve members via face-to-face or through the remote teller system (RTS) with their banking transactions, including but not limited to processing deposits, withdrawals, loan payments, money orders and savings bonds, etc., Ensure all transactions are performed accurately and efficiently for balancing purposes, May prepare daily reports such as daily inventory, kiosk/ATM and Coin Machine balancing sheets, Record into the Customer Relationship Management software (Synapsys) all encounters with both members and non-members for accurate recording of services provided. Adhere to credit union and departmental policies and procedures. Cover shifts as needed in any Financial Center within your assigned region. You may be required to assist another region if needed. A reasonable commute from their primary Financial Center. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************

Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Essential Functions * Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. * Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting. * Proactively work to identify and resolve client servicing issues, escalating as needed. * Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker. * Assist clients in achieving their financial goals and objectives through the use of financial wellness tools. * Attend and participate in in-person morning huddles and end of day debriefs. * Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines. * Review and maintain knowledge of product guides, fees, and policies to stay current on offerings. * Work on Saturdays as directed by management. * Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice * Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education * High School Diploma , GED, or equivalent business experience (required) Work Experience * Experience in a client service role (required) * Experienced in cash handling (required) * General understanding of PC with Windows based applications and calculator (required) Licenses and Certifications * Notary License (preferred) Skills * Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions. * Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking). * Strong work ethic and high level of integrity. * Excellent time management skills. * This skill involves managing and maintaining client accounts, ensuring accuracy and security. As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly. * Educating clients on managing their finances effectively and promoting financial health. As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services. * Ability to accurately and securely process of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift * Ensuring accuracy in transactions and maintaining organized records * Ability to identify and resolve client servicing issues efficiently * Understanding and following banking regulations and security procedures * Skills in identifying financial needs and promoting relevant banking products and services * Awareness of techniques to detect and prevent fraudulent activities * Collaborating effectively with teammates to ensure smooth operations Core Competencies * All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands * Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Driving Requirements * Ability to occasionally operate a motor vehicle with a valid driver's license. #INDTEL COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $18.00 - $22.60 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 03/06/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

Pay Range: $17.50 - $19.62The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required. Education and Experience: High School Diploma or Equivalent Minimum one year experience in related banking positions or equivalent sales/customer service experience Skills and Abilities: Excellent listening & communication skills Ability to approach, identify and have conversations with customers and identify needs and opportunities Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills Ability to function in a fast paced, ever-changing environment Ability to work well with people as a team Proficient computer skills Tasks Performed: 65% Processes routine transactions and associated general customer and account servicing duties with a high level of accuracy and efficiency including but not limited to routine and non-routine teller transactions in accordance with policy and procedures. Performs various administrative duties as assigned including maintaining records, preparing a variety of forms & reports and daily vault balancing. Engages in referral and relationship management in accordance with established objectives and goals. Provides support for new deposit account opening as required. Will adhere to security measures and controls to minimize any potential losses to the company. 25% Identify customer opportunities through interactive and consultative conversations to assess and address the needs of the customer. Provides services to customers, including but not limited to basic deposit account opening and referring customers to the appropriate business partners when necessary. Conducts sales and service calls to existing and potential customers to ensure existing customer needs are met and to prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner. 5% Participates in community events that support efforts with the Community Reinvestment Act CRA. 5% Performs other duties as assigned and required. Physical Requirements: Communicate effectively with internal and/or external customers Stationary 50% of time Move about within or between locations Bend, Twist, Crouch, Squat Move Objects to Maximum 20 lbs Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success. Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. Career Development Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential. Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives - ensuring you feel valued every step of the way. Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan. Benefits for Full-Time Employees: Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. Parental Leave: Six weeks of paid leave at 100% of your salary. Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Flexible Spending Accounts: For healthcare and dependent care expenses. Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. Adoption Assistance: Supporting your growing family. Tuition Reimbursement: Invest in your education and career growth. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future Paid Sick and Safe Leave: For your health and safety. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.