Saturday: Every 8:30am-1pm
Mon.-Fri.: 11am-6:30pm
(One day off during the week)
PRIMARY FUNCTION:
Provides superior member service by accurately and efficiently performing teller related transactions in accordance with VACU policies and procedures. Builds and maintains member relationships by recommending VACU products and services.
JOB DUTIES AND RESPONSIBILITIES:
Demonstrates appropriate knowledge of all VACU policies and procedures related to the teller area, including Security and Information Security.
Meets member needs by maintaining appropriate knowledge of all VACU products and services.
Makes appropriate referrals of VACU products and services.
Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc.
Handles each transaction proficiently, exercising good judgment and seeking approval for any transaction exceeding their level of authority.
Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies. Maintains adequate cash and/or cash limits as required by VACU policy.
Demonstrates basic knowledge of safe deposit box access procedures.
Provides quality service by following all member service expectations.
Meets expectations in all areas of teller performance documentation including service quality, operations, and sales.
Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy.
Other duties may be required and assigned by the supervisor
JOB QUALIFICATIONS:
Knowledge: Good understanding of products and services offered by financial institutions preferred.
Skills: Satisfactory computer skills preferred.
Abilities: Math aptitude; professional appearance, manner and communication skills.
Minimum Education and Experience: Minimum of high school diploma or equivalent. Cash handling/business experience, preferably at a financial institution.
PHYSICAL REQUIREMENTS:
This job requires the ability to sit and stand for long periods of time.
This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.
$33k-37k yearly est. Auto-Apply 21d ago
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Teller I
Southern Bank and Trust 4.1
Teller job in Suffolk, VA
Teller I
Reports To: Teller Supervisor/Branch Operations Manager/Branch Manager/City Executive
Indirectly Reports To: Area Operations Manager/City Executive
None
FLSA Status: Non-Exempt
Role Summary:
Perform paying and receiving function for Bank clients according to Southern Bank service standards, while meeting or exceeding Bank transaction standards, procedures and policy guidelines. Also responsible for identifying customer need opportunities for Bank service offerings, and referring clients to appropriate specialist personnel.
Specific Job Functions (Duties/Responsibilities):
Manage paying and receiving function per Bank policy and assigned limits. Accept deposits, loan payments, process negotiable items of various types, and disburse funds from accounts.
Represent Bank to customers and non-customers in a friendly, courteous and professional manner, and provide prompt, efficient and accurate service.
Possess conversational knowledge of all Bank services and products. Able to identify and discuss product or service opportunities/needs with customers, and refer to appropriate personnel.
Stay current on policy and procedural issues and adhere to Bank policy for all transactions and/or seek appropriate approval for any exceptions.
Manage and maintain Bank security, cash controls and cash level limits per Bank policy. Review negotiable items for counterfeit/fraud. Verify coin and currency for distribution.
May issue Cashier's Checks, Gift cards, or process stop payments or Cash Advances.
May contact other departments/branches for information to help customers.
May process night deposit bags, maintain ATM, and other related paying and receiving duties, in addition to managing personal teller window.
JOB REQUIREMENTS:
Knowledge/Skills/Abilities Required:
Knowledgeable and proficient in paying and receiving role.
Ability to identify and process paying and receiving transactions per Southern Bank policy.
Knowledge of all Southern Bank deposit, checking, and consumer products.
Working knowledge of all role appropriate regulations and policies.
Referral and Customer Service Skills - knowledge of Bank products and services, sufficient to identify and discuss customer and prospect needs, and/or refer qualified business opportunities.
Ability to perform basic math and operate Bank's teller platform program.
Ability to work in a high speed environment while concentrating on transaction details.
Ability to work and get along well with others. Ability to remain calm and pleasant at all times, and if possible be a calming influence.
Focus/desire to provide excellent customer service.
Ability to adhere to procedures and policies to ensure operational efficiency and regulatory compliance.
Good role model - exhibit personal financial responsibility.
Present a professional, business-like manner and appearance.
Ability to stand at teller window, converse with customers, manage paper items accepted and disbursed and move/retrieve coin and currency between teller window and vault.
Education/Experience Requirements:
High School degree or GED.
Six months previous cash handling experience required.
Proven ability to be both personable and detailed.
Capable user of Southern Bank computer systems and technology.
$32k-36k yearly est. Auto-Apply 8d ago
Teller II
First Community Bank 3.9
Teller job in Virginia
At First Community Bank, we are committed to making our community, the places where we live and work, a better place each day. With a true focus on “community banking,” employees find that they can make an impact through company-sponsored programs such as paid volunteer time, matching gifts for charitable contributions, and team participation in charitable events. We offer comprehensive benefits including health, vision, and dental insurance, 401(k) plan with employer match, life insurance, and paid vacation days, holidays, and other time off options. With over 50 locations in four states, First Community Bank offers the personal service you would expect from a company that knows your community. We welcome all applicants and look forward to new colleagues joining our community!
The Teller serves as the frontline to customer relations, by assisting with routine banking transactions and basic customer service requests with speed, accuracy, and politeness, creating loyal, satisfied customers who value their banking relationship with our Company. This is a fundamental role in achieving our customer satisfaction and revenue growth objectives.
Duties and Responsibilities:
Cash checks and disburse funds after verifying signatures when applicable and sufficiency of funds to support withdrawals.
Accept deposits, confirming accuracy of transaction.
Prepare, verify, and issue official checks and loan proceed checks.
Prepare, verify, and process deposits from night deposit box, loan payments, withdrawals, currency and coin orders, safe deposit box payments, etc.
Evaluate checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
Enter transactions in Bank's Teller Capture software with accuracy and precision, recording all transactions and producing customer receipts.
Maintain a neat and organized work area that ensures the safety of all negotiables and confidential records.
Make sales referrals suggesting alternative banking options, including the cross-selling of the Bank's products and services.
Manage risk in every transaction and detect fraudulent transactions to prevent losses.
Recognize customer needs and introduce new products and services (credit cards, savings accounts, insurance, etc.).
Reconcile cash drawer to the accepted Company's balancing expectations by proving cash transactions, counting, and packaging currency and coin.
Assist customers with check order requests, online banking access needs, and debit card support, making referrals to other branch staff as needed.
Maintain defined supply of currency and turn in excess and mutilated/unfit currency to the Head Teller.
Comply with bank operations and security procedures and dual-control requirements.
Understand and practice the importance of keeping all customer and banking information confidential.
Maintain enthusiasm about the Company's LIFT program or any marketing campaign. Understand the importance of distributing the Tell-a-Friend coupons.
Perform new account sales presentation, in person and over the phone.
Complete training, as assigned, within the expected timeframes.
Assist Teller Is in more complex transactions as well as mentor them on an ongoing basis.
All employees are expected to support First Community Bank's mission, vision, and values by exhibiting commitment to the Company Standards of Conduct and executing to the fullest extent possible the duties detailed within this job description.
Requirements
High school diploma or equivalent
One year or more of teller experience and demonstrated proficiency using the teller system and ancillary supporting software
Demonstrated proficient verbal and written communication skills, including excellent telephone etiquette and legible handwriting
Demonstrated active listening skills and ability to ask questions to clarify/determine customer need
Demonstrated ability to maintain composure and professionalism when dealing with upset customers
Strong attention to detail
Excellent math skills
Trustworthiness and ability to act with integrity
Be customer satisfaction-oriented with interpersonal skills to contribute to a productive and team oriented work environment
Ability to lift up to 25 pounds occasionally and to stand for extended periods of time
Ability to travel, as needed
Two years of customer service experience preferred
* The salary range is based on market data associated with the position and where the pay rate falls within the range is commensurate with experience, education, and other qualifications. *
$27k-34k yearly est. 60d+ ago
Customer Service
Us Tech Solutions 4.4
Teller job in Chesapeake, VA
Job ID -14790Chesapeake ,VA Only 3 months contract , may turn full time perm.CW_On-Site Services Specialist. IMS Ops /(Customer Service)
Excellent Customer service with internal customer is expected.
The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning.
Must possess the ability to sit and/or stand for extended periods of time as required.
Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks.
Candidate needs to be able to lift up to 50 pounds.
Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, & must have reliable transportation.
employee will be working the same schedule as the employee's in the department:
Additional overtime hours may be needed with little to no notice depending on the work flow.
Responsibilities:
Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor.
Assisting in the mail room sorting mail as needed and delivering the mail throughout the department.
Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor.
Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved.
employee is to maintain the efficient work atmosphere while working in the department as to know distract other employee's.
Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them.
Employee needs to be respectful and polite to all personnel and Clients while in the building Comments/Special Instructions Attached Documentation:No record(s) found.
Thanks ,
Asma Khan Suri
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-32k yearly est. 60d+ ago
Part Time Teller - Lynchburg, VA
Firstbank 4.6
Teller job in Forest, VA
First Bank and Trust is seeking a Teller to work in Lynchburg, VA. The Tellers at First Bank and Trust are the primary contact for our customers. Tellers provide our customers with superior and quality customer service. These individuals promote the Bank's products and services and provide customer referrals for new products and services daily.
KEY RESPONSIBILITIES :
Greet and assist customers with exceptional customer service.
Assist customer with deposits, withdrawals, transfers, and other financial transactions.
Provide excellent customer service by addressing inquiries and resolving issues.
Maintain and balance a cash drawer accurately.
Promote bank products and services to meet customer needs.
Identify customer financial needs through active listening.
Educate customers on digital banking tools and services.
Collaborate with team members to meet customer service and operational goals.
Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
Ensure compliance with all banking policies, procedures, and regulations.
Respond to customer inquiries in person, over the phone, or via email.
Ensuring compliance with all banking policies, procedures, and regulations.
QUALIFICATIONS :
High school diploma or equivalent.
Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing - preferred.
Two years of previous cash handing or customer service experience.
Strong communications and interpersonal skills.
Attention to detail.
Basic computer proficiency and ability to learn banking software.
BENEFITS FOR FULL-TIME EMPLOYEES:
PTO Leave is 20 Days per year earned monthly.
First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
Employees are automatically enrolled in the bank's 401K/ESOP Plan.
First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
First Bank and Trust provides long-term disability Insurance coverage.
Normal work week is Monday- Friday between 8:00 - 6:00 .
First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran
$31k-35k yearly est. Auto-Apply 11d ago
Teller - Tanglewood
Freedom First Credit Union 3.8
Teller job in Roanoke, VA
About the Role:
We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit and loan products on-site at our Tanglewood location. You'll use consultative sales techniques to identify customer needs and deliver solutions that build long-term relationships.
Key Responsibilities:
Customer Service & Sales (40%) - Deliver outstanding service by following an effective sales process. Identify member needs and recommend appropriate Credit Union products and services.
Transactions & Problem Solving (35%) - Assist members with deposits, withdrawals, loan payments, and account inquiries. Provide accurate information and resolve issues promptly.
Cash Handling (20%) - Balance a cash drawer. Receive, process, and balance daily financial transactions. Maintain accuracy and compliance with policies.
Branch Operations (5%) - Support opening/closing procedures and assist with branch balancing.
Qualifications:
Experience: 1-3 years in banking, financial services, customer service, or similar experience.
Education: Associate degree, business/trade school certification, or equivalent training.
Skills:
Strong interpersonal and communication skills.
Ability to motivate, influence, and educate members.
Proficiency with Microsoft Word, Excel, and standard office equipment.
Ability to read and interpret financial documents and contracts.
Performance Expectations:
Ensure compliance with all federal regulations, including Bank Secrecy Act (BSA) and OFAC requirements. Meet or exceed performance goals related to member satisfaction, transaction accuracy, and sales effectiveness.
Physical & Work Environment:
Ability to sit, stand, and lift up to 20 lbs.
Work performed in a professional office/branch environment.
Occasional travel to nearby branch locations.
Schedule: Monday - Friday; Some Saturdays
Click here to view our Tanglewood branch's operating hours.
Work location and scheduling may vary. Please note that operational hours differ by location, and all team members will be required to work one, half day, Saturday a month.
Benefits:
Medical, Dental, Vision & Life Insurance
401K with company match
Paid Time Off & Recognized Holidays
Paid Parental Leave
Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
Employee Discounts Program (Travel, Tickets, Food & Grocery, & more)
Volunteer Hours
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
$27k-33k yearly est. Auto-Apply 20d ago
Teller
Blue Ridge Bank 4.0
Teller job in Virginia Beach, VA
Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide.
At Blue Ridge Bank our purpose is to be a trusted partner of choice in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers.
Position Purpose:
This position is responsible for demonstrating a passion for excellence while assisting new and existing customers with their immediate, short-term and long-term financial needs through the handling of transaction, new account openings, and appropriate partner referrals and complying with regulations, policies, and procedures.
Responsibilities:
* Deliver outstanding service while performing a variety of customer transactions and inquiries.
* Offer guidance to customers and provide a full spectrum of customer services.
* Set, achieve, and exceed service standards by adhering to established Service Quality Standards.
* Achieve individual sales goals.
* Support accomplishment of branch sales goals by identifying customer needs and promoting/selling the Bank's products/services.
* Develop strong customer relationships through performing new account follow-up for business and personal accounts and performing account maintenance in a timely manner.
* Identify opportunities to grow relationships and independently call on and develop new, existing, and prospective consumer and business customers.
* Complete arrangements and documents for special services.
* Stay informed of industry trends, competitor information, and maintains knowledge of the Bank's products/services and pricing.
* Utilize software to identify customers' needs and refer to other lines of business.
* Perform branch functions and support other branch employees.
* Adhere and help to ensure adherence to operational guidelines.
* Audit drawers and perform spot checks on cash drawer limits when necessary.
* Plan, monitor and adhere to the cash requirements of the branch; place cash order and prepare shipment.
* Endure satisfactory audit ratings are achieved at the branch level.
* May provide Notary services, Signature Guarantee and serve as back up for branch leadership when necessary.
* Maintain compliance with and adhere to all state and federal regulations and bank policies.
* Other tasks as assigned.
* Create value for the bank and its employees.
* Be a good teammate.
* Live our core values.
Requirements
Education:
* High school diploma or equivalent.
Skills:
* Strong computer skills relevant to Microsoft Office Suites (e.g., Word, Excel, Outlook).
* Strong presentation skills.
* Demonstrated track record of meeting sales and service goals.
* Organizational skills and attention to detail.
* Strong decision-making/problem resolution skills.
Abilities:
* Work all branch hours, including weekend and evenings required.
* Attention to detail with accuracy.
* Ability to operate on a team.
* Ability to ask questions and build rapport.
* Must maintain internal and external confidentiality.
* Successful completion of the required background checks.
Preferred Qualifications:
* Minimum of one-year experience in cash handling/customer service, as well as sales experience, focused in cross-selling products and services required.
$24k-29k yearly est. 22d ago
Teller - Part Time
032&&Polarsondwz
Teller job in Richmond, VA
The teller receives and pays out money, as well as accurately keeps records of money and negotiable instruments involved in a financial institution's various transactions. The teller meets the needs of customers by providing quality service.
Responsibilities:
Provides account services to customers
Records transactions
Cross-sells bank products by answering inquiries and directing customers to a branch representative
Completes other services including closing accounts, taking orders for checks, completing safe-deposit box procedures
Reconciles cash drawer
Complies with bank operations and security procedures by participating in all dual-control functions
Maintains customer confidence and protects bank operations by keeping information confidential
Contributes to team effort by accomplishing related results as needed
$29k-36k yearly est. 60d+ ago
Customer Service Teammate
Go Car Wash Management Corp
Teller job in Colonial Heights, VA
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$13-15 hourly 28d ago
Teller (Part-time)
Bayport Credit Union 3.9
Teller job in Virginia Beach, VA
The Teller is responsible for accurately processing a variety of financial transactions, addressing member inquiries, resolving issues, and providing financial solutions that contribute to the overall well-being of our members. The Teller plays a key role in supporting the efficient operation of daily branch activities by maintaining a high standard of service, security, and compliance with all procedures and policies.
ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES:
Accurately process member transactions, including deposits, withdrawals, loan payments, and negotiable instruments. Provide comprehensive answers to member questions regarding BayPort Credit Union's products and services.
Deliver prompt, professional, and courteous service to members. Actively listen to members to understand their needs and offer appropriate solutions.
Ensure all cash handling and financial transactions are processed with accuracy. Inspect and verify cash and other negotiable instruments for deposits. End-of-day balancing of teller station and transaction input to ensure accuracy.
Maintain a clean, organized, and secure workstation. Adhere to security protocols when logging in/out of the teller station, securing cash, and ensuring supplies are stocked.
Promote BayPort Credit Union's products and services that are aligned with members' needs and financial goals. Achieve sales and referral targets by identifying opportunities and providing education to enhance members' financial well-being.
Foster positive relationships with colleagues and assist with sharing best practices and important updates. Work closely with co-workers and supervisors to resolve member concerns and alert the team to any issues.
Ensure compliance with all credit union policies, procedures, and regulatory requirements. Stay updated on internal communications and participate in all-staff meetings and branch initiatives.
Actively engage in training opportunities to deepen knowledge of financial products, procedures, compliance regulations, and customer service techniques. Take ownership of personal development and contribute to a positive branch culture.
Support branch management with other tasks and duties as needed to ensure smooth branch operations and excellent member service.
Required Qualifications:
High School education or equivalent
Previous cash handling and/or customer service experience
Acceptable credit rating and criminal background check
Skills and Abilities:
Ability to adhere to BayPort Credit Union's Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It's On Me, and One Team.
Strong interpersonal and communication skills with the ability to build positive relationships with members and coworkers.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
Basic knowledge of financial products and services, with a desire to learn more.
Strong organizational skills and ability to multitask.
This job description is not an all-inclusive list of all the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.
$26k-31k yearly est. 5d ago
Customer Service Teller
Burke & Herbert Bank & Trust 4.4
Teller job in Lake Ridge, VA
Summary/Objective
Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise.
Essential Functions
Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC.
Issues cashiers' checks and redeems Savings Bonds.
Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet.
Consistently demonstrates a helpful, friendly attitude.
Maintains proper amounts of currency and coin in drawer.
Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.
Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.
Adheres to all security procedures.
Sells and/or refers Bank products and services to customers and prospects.
The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities
Skills/Abilities
Strong customer service and sales skills.
Ability to communicate clearly with the public.
Good math skills and must be able to perform accurate work.
Understand security issues involving money and checks preferred.
Good comfort level with handling United States currency.
Ability to handle and count money accurately.
Education and Experience
High School diploma or equivalent preferred.
Sales and customer service experience preferred.
Experience in handling United States currency preferred.
Basic Computer Skills required.
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.
Equal Employment Opportunity/M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$24k-28k yearly est. Auto-Apply 39d ago
Teller Part Time Virginia Beach
W.F. Young 3.5
Teller job in Chesapeake, VA
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to work a schedule that may include most Saturdays
This position is not eligible for Visa sponsorship
Posting Location(s):
672 Battlefield Blvd N CHESAPEAKE, VA 23320-4934
6563 College Park Sq VIRGINIA BEACH, VA 23464-3623
1064 George Washington Hwy N CHESAPEAKE, VA 23323
2125 General Booth Blvd VIRGINIA BEACH, VA 23454-5803
205 Battlefield Blvd S CHESAPEAKE, VA 23322
1208 Greenbrier Pkwy CHESAPEAKE, VA 23320-0646
1608 Laskin Rd VIRGINIA BEACH, VA 23451-6114
699 Independence Blvd VIRGINIA BEACH, VA 23455
1280 N Military Hwy NORFOLK, VA 23502
301 Little Neck Rd VIRGINIA BEACH, VA 23452-5761
905 Kempsville Rd VIRGINIA BEACH, VA 23464
2821 Shore Dr VIRGINIA BEACH, VA 23451
125 Independence Blvd VIRGINIA BEACH, VA 23462-6705
Due to timing and resource needs, positions may not be available at all branch locations outlined in the posting.
@RWF22
Posting End Date:
3 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$32k-36k yearly est. Auto-Apply 7d ago
Teller Part Time Richmond and Glen Allen
Wells Fargo 4.6
Teller job in Richmond, VA
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
* Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
* Complete operational activities while minimizing risks under established policies
* Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
* Receive direction from managers and exercises judgment within defined policies and procedures
* Escalate questions and issues to more experienced roles
* Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
* Identify information and services to meet customers financial needs
Required Qualifications:
* 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Customer service focus with experience handling complex transactions across multiple systems
* Ability to educate and connect customers to technology and share the value of mobile banking options
* Ability to interact with integrity and professionalism with customers and team members
* Experience working with others on a team to meet customer needs
* Cash handling experience
* Ability to follow policies, procedures, and regulations
* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
* Well-organized, independent and able to prioritize in a fast-paced environment
* Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
* Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
* Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
* Ability to work a schedule that may include most Saturdays
* This position is not eligible for Visa sponsorship
Posting Location(s):
* 101 S Washington Hwy ASHLAND, VA 23005
* 10190 Staples Mill Rd GLEN ALLEN, VA 23060
* 1390 Gaskins Rd RICHMOND, VA 23238
* 3018 River Rd W GOOCHLAND, VA 23063
* 11290 Nuckols Rd GLEN ALLEN, VA 23059
* 10821 Ridgefield Pkwy RICHMOND, VA 23233
* 12888 Broad Street Rd RICHMOND, VA 23233-7400
* 1701 N Parham Rd RICHMOND, VA 23229-4606
* 8101 Brook Rd RICHMOND, VA 23227-1307
* 9197 Atlee Rd MECHANICSVILLE, VA 23116
* 3300 Pump Rd RICHMOND, VA 23233-1130
* 9811 Brook Rd GLEN ALLEN, VA 23059
* 9801 W Broad St GLEN ALLEN, VA 23060-4172
Due to timing and resource needs, positions may not be available at all branch locations outlined in the posting.
@RWF22
Posting End Date:
9 Feb 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$33k-37k yearly est. 7d ago
Vault Teller
Towne Family of Companies
Teller job in Mechanicsville, VA
Essential Responsibilities:
Receiving and paying out money per members' request.
Handling branch cash vault duties including:
Maintaining cash levels within established limit. Determining weekly cash needs.
Preparing outgoing shipments, verifying incoming shipments to amount requested.
Preparing documentation of currency movement (i.e. Brinks log, vault log, accounting entries, mutilated & contaminated currency, etc.).
Facilitating cash transfers between tellers & vault.
Processing currency & coin orders per members' requests.
Verifying checks and cash and examines documents for essential elements.
Entering members' transactions into the teller system and providing receipts.
Reviewing & providing system overrides on other tellers' transactions, when needed.
Reviewing member accounts to make appropriate decisions.
Balancing cash drawer daily.
Promoting TowneBank as well as all related bank products.
Assisting members in person and on the phone.
Following the Bank's security guidelines on a daily basis.
May perform other duties such as balancing the cash dispenser, settling the ATM, ordering supplies, settling internal bank accounts, balancing the branch, etc.
Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
Other duties as assigned.
Minimum Required Skills & Competencies:
At least 2 years prior bank teller experience
At least 2 years' work experience using basic computer skills including Outlook, Excel, Word, and Bank software programs
Ability to keep cash drawer in balance on a daily basis
Ability to accurately process monetary transactions in a timely fashion
Proven ability to give our members excellent service in person, on the phone and by email
Able to handle more complex teller transactions, use independent judgement and answer more complex teller and general banking questions
Flexibility to learn quickly and adapt easily as new systems or processes emerge
Ability to work as an integral and reliable team player
Punctual, dependable, and able to keep unplanned absences to a minimum
Desired Skills & Competencies:
Experience handling the vault cash or acting as a backup vault teller
Experience mentoring or training new tellers
Physical Requirements:
Express or exchange ideas by means of the spoken word via email and verbally.
Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time.
Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
Not substantially exposed to adverse environmental conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
$30k-38k yearly est. 17d ago
Universal Banker I (Alverser)
Banking Opportunitiescitizens & Farmers Bank
Teller job in Virginia
C&F Bank is a growing financial services company focused on creating remarkable experiences for our employees, customers, and communities. We are proud to have enriched the lives of customers and communities in Virginia for 97 years. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships.
We offer our teammates a highly competitive benefits package and the personal service, you would expect from a company that knows your community. Our employees enjoy paid time off, multiple retirement savings options, full health care options, in-house health services, volunteer opportunities, career development opportunities, student loan debt and tuition assistance. We are proud to offer those, and so much more, making C&F Bank a desirable place to work and build a career.
We are currently looking to add a valued member to our Universal Banker team within our retail space. As a Universal Banker I, your mission is to acquire, manage, and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. By responding to expressed needs, including all branch transaction functions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Universal Banker (UB) is also responsible for proactively contacting current customers to schedule relationship reviews and deepen existing relationships. In addition to continuous relationship management of current customers, the UB is also accountable for acquiring new customer relationships, primarily by referrals from customers, prospecting, and lead sources. This position is also expected to attend occasional networking events and business development activities. Within approximately 12 months of your development, you will gain consumer lending training.
Responsibilities
Growth and Business Development (60%):
Role models all aspects of C&F's “Focused on You” brand.
Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships.
Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach.
Reviews customer accounts to make appropriate decisions regarding the requested transaction.
Ensure that individual and team goals are met through required in person and outbound activities that provide an opportunity for us to share valued solutions and recommendations via our C&F Relationship Review.
Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach.
Acquires new consumer customer relationships by leveraging internal and external lead sources.
Attends networking/community events to build prospect list and acquire new customer relationships.
Builds collaborative, results-oriented relationships with prioritized key internal partners: Business/Commercial Relationship Managers, Customer Service and other Operations staff, Credit Services, C&F Mortgage and C&F Wealth Management representatives, and Treasury Solutions.
Influences, educates, and connects customers to technology.
Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, leveraging the C&F Customer Experience, to include C&F Active Site Leadership.
Drive branch revenue through small business development and new customer acquisition strategies. Drive the growth of small business expertise through branch routines of face-to-face appointments with customers, outbound calling, and prospecting.
Participation as reviewed and approved in the Market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and brand awareness.
Manages Risk (20%):
Complies with all BSA/CIP requirements with all new account and existing customer interactions.
Submits all customer documentation accurately and in a timely manner.
Resolves all outstanding tracking items within specified guidelines.
Takes ownership of other operational risk management tasks as delegated
Adheres to the Bank's information security policies and manages Bank information appropriately; protects customer information with high sense of accuracy and urgency.
Balances drawer at the end of the day.
Teamwork and Influence (20%):
Provides fill-in staffing to other market branches as needed.
Participates in, and occasionally leads, components of daily morning huddle/weekly team meetings.
Leads C&F Active Site Leadership when not with a customer.
Builds collaborative, results-oriented relationships with prioritized key internal partners: Branch and Market teammates, Customer Service, Electronic Solutions, Operations staff, C&F Mortgage and C&F Wealth Management representatives, and Commercial/Business Relationship Managers.
Qualifications
Education and Experience:
Required Qualifications:
High school diploma or GED
One year of teller or cash handling experience
One year of customer relationship building or sales experience
Preferred Qualifications:
One year or more of branch banking or lending experience
Experience with sourcing and prospecting for new clients and relationship building
Knowledge, Skills, and Abilities
Required Qualifications:
Excellent interpersonal and communication skills, including a desire to interact with customers and prospects.
Ability to deepen and enhance customer relationships.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements.
Preferred Qualifications:
General knowledge of bank operations, policies, and procedures.
Ability to generate demand through prospecting and setting meetings.
Travel
Must be able to travel to all Bank locations, including subsidiaries. Must maintain reliable independent transportation for commuting and business-related travel. Ability to provide your own transportation is required for this role.
Physical demands:
Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking.
Work Environment:
Work is performed in a retail branch environment (on-site).
Note:
This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization.
Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.
Travel 10% Education High School Diploma/GED We can recommend jobs specifically for you! Click here to get started.
$31k-43k yearly est. Auto-Apply 47d ago
Seasonal Teller
Pendleton Community Bank, Inc.
Teller job in Staunton, VA
Job Description
SEASONAL TELLER
Staunton Offices
PRIMARY RESPONSIBILITIES
Primary Responsibilities include, but are not limited to:
processing deposits, withdrawals, and payments in a professional and courteous manner according to established guidelines, opening new accounts, providing service and performing maintenance on existing accounts, assisting with safe deposit box entries, answering customer (both internal and external) inquiries, answering and directing calls, cross selling products, resolving customer concerns, while being attentive and alert to the needs of the customers.
SALARY STATUS
Hourly, Pending Experience
SKILLS NEEDED
Have experience in customer service environment (preferred, not required);
Have excellent time management skills and be attentive to detail;
Show good verbal and written communication skills and strong interpersonal skills;
Possess ability to work independently as well as complete projects using a team approach;
Have basic computer skills,
Should have cash handling experience (preferred) and
Be able to handle multi-task situations.
Pendleton Community Bank is an equal opportunity employer / veteran / disability. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. As a federal contractor, PCB accepts priority referrals of protected veterans for our openings.
$29k-36k yearly est. 3d ago
Universal Banker I- Virginia Beach, VA
Southstate Bank
Teller job in Virginia Beach, VA
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
SUMMARY/OBJECTIVES
The Universal Banker serves as a full service, single point of contact in the branch for SouthState customers' financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
Presents a neat and professional personal appearance, in accordance with bank policy.
Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.
Teller Duties:
Processes transactions for savings, checking, and loan accounts.
Maintains a neat and orderly work area.
May assist in guiding and training new tellers.
May allow customers access to safe deposit boxes.
Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
Sells certified checks.
Balances transactions daily.
May service/balance ATM.
May utilize the branch capture system.
Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
FSR Duties:
Opens new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
Explains policies and procedures as necessary, keeping in mind most customers' unfamiliarity with them.
Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services.
Is knowledgeable of financial services offered by the bank.
Shows sincere appreciation for each customer's time and business. Gives business card if not already given.
Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.
UNIVERSAL BANKER FUNCTIONS
One year of teller or cash handling experience and six months customer relationship building or sales experience
Demonstrated expertise in the Teller II and basic FSR job functions
Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
Other duties as assigned
Qualifications, Education, and Certification Requirements
Education: High School diploma or equivalent
Experience: Cash handling, sales, customer service. Previous banking experience preferred.
Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
The SouthState Way New Team Member Orientation
Teller Foundations
Banker Foundations
All assigned Regulatory Compliance Training
Acknowledgement of all policies through DocuSign as assigned
Additional training may be required dependent upon experience
PHYSICAL DEMANDS
Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility.
TRAVEL
Travel may be required to come to meetings or training as needed.
#IND1
Equal Opportunity Employer, including disabled/veterans.
$31k-43k yearly est. Auto-Apply 60d+ ago
Universal Banker I- Virginia Beach, VA
South State Bank
Teller job in Virginia Beach, VA
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
SUMMARY/OBJECTIVES
The Universal Banker serves as a full service, single point of contact in the branch for SouthState customers' financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
* Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
* Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
* Presents a neat and professional personal appearance, in accordance with bank policy.
* Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
* Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.
* Teller Duties:
Processes transactions for savings, checking, and loan accounts.
Maintains a neat and orderly work area.
May assist in guiding and training new tellers.
May allow customers access to safe deposit boxes.
Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
Sells certified checks.
Balances transactions daily.
May service/balance ATM.
May utilize the branch capture system.
Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
* FSR Duties:
* Opens new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
* Explains policies and procedures as necessary, keeping in mind most customers' unfamiliarity with them.
* Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services.
* Is knowledgeable of financial services offered by the bank.
* Shows sincere appreciation for each customer's time and business. Gives business card if not already given.
* Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
* Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.
UNIVERSAL BANKER FUNCTIONS
* One year of teller or cash handling experience and six months customer relationship building or sales experience
* Demonstrated expertise in the Teller II and basic FSR job functions
* Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
* Other duties as assigned
Qualifications, Education, and Certification Requirements
* Education: High School diploma or equivalent
* Experience: Cash handling, sales, customer service. Previous banking experience preferred.
* Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
* The SouthState Way New Team Member Orientation
* Teller Foundations
* Banker Foundations
* All assigned Regulatory Compliance Training
* Acknowledgement of all policies through DocuSign as assigned
* Additional training may be required dependent upon experience
PHYSICAL DEMANDS
* Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility.
TRAVEL
Travel may be required to come to meetings or training as needed.
#IND1
Equal Opportunity Employer, including disabled/veterans.
$31k-43k yearly est. 60d+ ago
Part-Time Bank Teller
Oak View National Bank
Teller job in Marshall, VA
Job Description
GROW WITH US at Oak View National Bank!
At your community bank, we seek individuals who share our values of quality customer service and commitment to the community. We pride ourselves in employing diverse and dedicated banking professionals who want to provide the highest level of service to our customers.
We Offer:
Competitive compensation and benefits package
Opportunities to grow and advance
People-friendly work culture
Diverse and collaborative team environment
Community-focused mission and values
This position is PART-TIME, approximately 20-25 hours per week. Ideal candidates will have availability and some flexibility during the hours of M-Th 7:30-4:30, Fr 7:30-6:30, Sa 8:30-12:30. Friday and Saturday availability is required.
Essential Teller Functions:
Serves customers at a teller counter or desk, processing a variety of transactions using judgment within narrow limits regarding validity of transactions presented. Refers questionable transactions to the Branch Management.
Receives commercial and individual checking deposits, verifies cash and endorsements, enters computer data and issues receipts.
Accepts checks for cashing and paying, verifies endorsement, validity, and available funds, enters computer data, and presents payment.
Receives savings and club deposits; pays withdrawals after verifying balance and signatures.
Receives mortgage, installment loan, or any other loan payments, checking the date due and assessing late charges when applicable.
Complies with provisions of the Bank Secrecy Act. Completes Currency Transaction Report on large cash transactions, and reports same to the Branch Management.
Greets and assists or refers customers, in person or by phone, with any requested services, problems or concerns, in an efficient and courteous manner.
Processes night drop deposits and transactions.
Scans, processes and balances all transactions. Researches any discrepancies.
Strives to steadily increase knowledge of all bank products and services through reading, discussion, training , personal use, demonstration, on-the-job training, and self-motivated inquiry.
Performs any other duties that may be assigned by the Branch Manager or other managers; assists co-workers as needed in the spirit of team work.
Job Requirements:
High school diploma or equivalent, plus recent business, accounting, and/or cash-handling experience.
Strong attention to detail and organizational skills, with some exposure to balancing accounts/transactions and handling money.
Honesty, integrity, confidentiality, and ability to meet and deal with the public in sales and problem- solving situations.
Effective keyboard, computer, calculation, and communication skills.
Willingness, helpfulness, cheerfulness-all the attributes of a good team player.
Physical/Mental Requirements:
May be required to lift/carry up to 25 pounds of coin, computer paper, etc.
May be required to stand, or sit, for extended periods of time.
Must have visual acuity for continuous review of documents, currency, cash items, computer screen, reports, etc.
Must have manual dexterity for keyboarding, calculating, and cash handling.
Must remain calm and pleasant in all contact with customers and co-workers, in person or by phone.
Must be able to concentrate and pay attention to detail for extended periods of time.
Must possess good mathematical reasoning.
Oak View National Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected federal, state or local laws.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the recruiting process, please note in the application process.
$30k-38k yearly est. 14d ago
Teller - Tanglewood
Freedom First Credit Union 3.8
Teller job in Roanoke, VA
Role:
Identify member needs through the use of consultative sales techniques, process transactions, respond to service requests and educate members on options. This position requires a broad knowledge of operations, all Credit Union products and services including features. Use independent analysis and judgment to effectively resolve difficult or complex situations within guidelines while ensuring member satisfaction.
This position is not eligible for remote work.
Essential Functions & Responsibilities:
40% Follows an effective sales process while delivering exceptional member service.
35% Assists members with transactions. Supplies information and answers questions about all loan and deposit products/services and resolves problems.
20% Receives and accurately processes member financial transactions. Balances cash drawer and daily transactions.
5% Assists with opening and closing of branch office and balancing procedures.
Performance Measurements:
1. Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act. Meets or exceeds performance expectations as described in Essential Functions and Responsibilities. Please refer to Annual Performance Goal document for remaining Performance Measurements.
Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.
Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills: Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone. Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials. Must have the skill and ability to use Microsoft Word and Excel.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment: Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Schedule: Monday - Friday; Some Saturdays
View our Tanglewood Branch Operating Hours on our website: *****************************************************************
Work location and scheduling may vary. Please note that operational hours differ by location, and all team members will be required to work one, half day, Saturday a month.