Network Engineer jobs at Teltech Communications, Llc

(s): 1 Duration: 4 Months EDUCATIONAL RECOMMENDATIONS Currently a candidate for a Master's or bachelor's degree in Computer Science or a related field at an accredited school in the US. Strong programming skills demonstrated through academic coursework, personal projects, or internships, with the ability to write clean, efficient, and maintainable code. Solid knowledge of algorithms and data structures, with the ability to apply these concepts to solve real-world problems efficiently. A proactive and curious mindset, with a can-do attitude toward learning new technologies, tools, and concepts in a fast-paced environment. It would be nice if you also had: Completed coursework or gained prior experience in computer networking, including familiarity with protocols, architectures, or network troubleshooting. Exposure to or hands-on experience with big data technologies such as Hadoop, Spark, or data processing pipelines. Interest or experience in Artificial Intelligence (AI) or Machine Learning (ML), whether through projects, research, or personal exploration. As a part of our team, you will: Work with a team of software engineers and/or other interns/co-ops developing application software and services that manage and monitor Nokia's telecom networks. Operate in a SaaS-first mindset to deliver technology that will be developed as well as operated by your team. Develop automated tests to functionally validate the capabilities you engineer. Learn good design and software engineering practices under the guidance of a senior software architect. Understand the inner workings of Nokia's state-of-the-art 5G telecom networks that help the world act together

Company Cox Communications, Inc. Job Family Group Engineering / Product Development Job Profile Communications / Network Engineer II Management Level Individual Contributor Flexible Work Option Can work remotely anywhere in the specified country Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description JOB SUMMARY: Develops and executes detailed network designs, specifications and architectural plans for wireless, voice and optical network systems. Evaluates customer, system, network and company requirements to determine whether internal or externally acquired systems are more appropriate. Conducts project planning, cost analysis and vendor comparison. Performs traffic study analysis to determine optimal system configuration. Plans, designs, and manages the implementation of integrated wireless, voice, optical and related systems and access network infrastructure components. Coordinates procedure, specification and standards development and maintenance PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Under general supervision, executes detailed network implementations for new technology. Provides reviews with operational boundary partners and creates detailed method of procedures. Creates network change tickets in line with current processes and validates conflicts to ensure no unnecessary outages. Partners with Operations and Fulfillment Engineering to test and validate functionality, management and performance for existing and new technologies. Supports implementation and deployment of new services, systems, applications and architectures with installation, configuration, integration, evaluation, testing, documentation, and training. Works with vendors to ensure equipment is installed and operating properly and resolves problems. Manages intermediate level projects within Operations to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target. Coordinates with other departments to ensure the network is available and configured to exceed market demands. Creates and/or modifies network infrastructure operational standards (e.g., local process, executing events, change management). Participates in industry bodies monitoring technologies, proposals, and issues of technical interest and relevance to network operations. Provides detailed engineering and operational support to other groups such as Cox Business, Provisioning, and Sustaining Engineering. Assists with coaching and mentoring of junior technicians and Cox tiered support teams. Prepares and delivers technical documentation and presentations. Ensures long term technology goals are consistent operationally across all groups. Partners with change management for impact identification, network validation, MOP creation and execution of activities. Opens, tracks, executes, and resolves escalated trouble tickets as the top-level operational escalation path related to outages and trouble conditions on network platforms. Provides technical support for all Cox transmission media. Partners with Vendors when needed to validate bugs etc. for break fix. Operates to meet network reliability and availability metrics set forth by Cox Standards. Provides post-incident information and details for documentation when needed. Minimum Qualifications: MinimumBachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field Requires strong knowledge of Strong understanding of IP networking, including Layer 2 and Layer 3 network concepts and configurations. Hands-on experience configuring and troubleshooting routers, switches, and firewalls (e.g., Fortinet and Cisco ASA). Proficient in implementing and supporting network infrastructure-including installation, configuration, integration, and validation of new technologies. Ability to collaborate across teams and with vendors to ensure network reliability, resolve escalations, and support operational goals. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: * Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. * Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. * Ability to interact with a wide variety of business, operations, and technical staff. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. * Demonstrated good verbal and written communication skills. * Ability to explain technical activities to customers. * COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. * Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. * RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. * Demonstrated administrative and organizational skills. * Ability to accurately document procedures and technical processes. * Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. * General understanding of Information Technology. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. * Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. * Knowledge and operating skills in mainstream operating systems. Network Support Technician I Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: * First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. * Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Minimum of six (6) months experience in a customer service or call center environment. * Preferred: * Associate degree in telecommunications, computer science, electronics or relevant field. * Microsoft, ITIL, CompTIA, Cisco certifications. * Telecommunications experience. * Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: * This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Work is primarily sedentary, requiring daily routine computer usage. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Available to work additional time on weekends, holidays, before or after normal work hours when necessary. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. * Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Why work with us?Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate - measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years, on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions' largest source of new clients. Google Review 4.4, Facebook Review 4.8 Network Engineer - Field BTI Solutions, Inc is looking for a Network Engineer - Field for their Raritan, NJ location. Responsibilities include the following: · Verify stability and portability of networks and software · Communicate project information through technical reports · Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software · Provide technical guidance or support for the development or troubleshooting of systems · Work on field testing on 3GPP standards based on cellular system such as GSM, EDGE, WCDMA, HSPA, LTE and 5G. The testing conducts various types of mobility and stationary RF, Data and Software test cases in the field and lab of 5G, LTE, WCDMA, UMTS, GSM or any related with network service · Research, test, monitor or verify proper functioning of software patches · Analyze and determine issues; check the similar/same issue history, design test plan (location, models, basic parameters, considerations, etc.), field test and/or lab test, set test environment and parameters regarding network circumstance · Capture all the requested and required logs and analyzing them; determine what the log shows, confirm whether the issue is cleared or remained, professional report, and communicate with R&D or/and QA team · Perform testing and engineering services in both stationery and mobility conditions as needed · May require to support carrier lab testing by project needs and other duties as assigned · May require weekend/holiday work depending on project · Must be flexible and able to work extended hours as needed to support testing and client needs. The Network Engineer position will require the following: - Bachelor's Degree Preferred in Electronics, Software Engineering Communication, Computer Network Engineering, Computer Science, Electrical Engineering or Telecommunications This position will be a full time position and will operate out of Raritan, NJ.

GCI's Network Engineer I will apply engineering principles tomultiple sub-groups within the Technology Solutions internal departments ; r esponsible for architectural design, development, implementation, and support within the company and/or between business departments that follow telecommunication industry standards using engineering principles. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support. + Able to understand GCI standard engineering concepts of availability, efficiency, redundancy, scalability, and security. + Able to Identify opportunities for continuous improvement of the current network and/or systems facilities. + Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling up dates , and collaborating with architects on optimization . + Maintain s professional skillset by participating in educational opportunities, technical organizations, reading professional publications, and personal use of technology. + Provides detailed reports on network operational status, and milestones related to project completion. + Capable of remote site support for off-site personnel and customers. + Coordinates with project management and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors' junior engineers and technicians. COMPETENCIES: + ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Take ownership and accountability of problems and facilitate finding a solution, involving other groups as necessary. Own and manage priorities and individual tasks without direct supervision. Take initiative and seek out opportunities. Assess and accept risks and learn from mistakes. + BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. Lead by example on all fronts. + COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally, including the ability to explain technical concepts to all audiences. Decision making, problem solving, both technical and procedural. Build and maintain effective working relationships with leadership, peers, customers, and vendors. + COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics. + CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Provide a professional level of service to both external and internal customers. + RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. + SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. + COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Build and maintain effective working relationships with leadership, peers, customers, and vendors. Work to resolve problem relationships directly. Ability to work independently and within a team environment, professionally. + RESULTS - Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to provide training to team members on technology. + MS Office knowledge (e.g., Outlook, Teams, Word, Excel). Knowledge of standard network engineering concepts. Ability to create and edit network diagrams. Level Definition Position Title: Network Engineer I Grade: E05 Additional Job Requirements: This is an entry level position within the Network Engineer discipline. Must be competent at performing basic engineering calculations, design, and implementation for further review by senior staff. Requires close supervision and work is reviewed throughout process/project; supports senior staff and completes tasks on time and within budgeted costs. Essential Duties for this position: 20% Configures equipment and infrastructure related to a specific technical discipline in support of network operations and projects. 20% Supports and manages escalations. 15% Provides remote support for off-site personnel and customers. 15% Uses network monitoring tools, troubleshooting network and/or system outages and scheduling updates. 10% Develops and updates documentation and support materials. 10% Provides detailed reports on network operational status, and milestones related to project completion. 10% Coordinates with project management and engineering teams on a regular basis and assists with the design and implementation of new solutions and continual improvement of the current network and/or systems facilities. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis + High School diploma or equivalent. + Bachelor's degree in Computer Technologies, Electrical Engineering , or relevant field. * + Minimum of one (1) year experience in the field or related background. * Preferred: + Experience within the telecommunications industry. + Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel, such as between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: + Work is primarily sedentary, requiring daily routine computer usage. + Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. + Ability to accurately communicate information and ideas to others effectively. + Physical agility and effort sufficient to perform job duties safely and effectively. + Ability to make valid judgments and decisions. + Available to work additional time on weekends, holidays, before or after normal work hours when necessary. + Must work well in a team environment and be able to work with a diverse group of people and customers. + Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal. Training for Job Role: Antenna Training: No Lifeline Training: No 911 Training: Yes FAR Training: No FCC396: No E-Rate & RHC Training: No SOC: 173029 WC: 8901 Note: Hiring manager is responsible for communicating to your recruiter what Pillar and what Technology Addendum is required for posting. PILLAR ADDENDUMS: CTO Operations Addendum: Additional Engineer Job Duties & Disciplines + Required to be available for on call or after-hours support for emergency call outs performed by SMC (Service Management Center)/ NOC. + Participant in troubleshooting bridges by providing guidance to coworkers, customers, or vendors and cross pillar collaboration with other engineering, administrative and technical groups. + Responsible for identifying and developing solutions that resolve and improve the efficiencies of an incident break fix, move add change deletions (MACD) requests and logical maintenance activities through process, procedures, training, documentation, or automation. + Develop best practices and procedures related to account management, access authorization & validation, and mitigation & remediation of any identified security vulnerabilities. + Responsible for review and recommendations of hardware critical sparing, vendor procurement activities and third-party software and hardware maintenance support. + Experience, ongoing training and focus on the included technology addendums. + Required to be available for on call or after-hours support for emergency call outs performed by SMC (Service Management Center). + Participant in troubleshooting bridges by providing guidance to coworkers, customers, or vendors and cross pillar collaboration with other engineering, administrative and technical groups. + Responsible for identifying and developing solutions that resolve and improve the efficiencies of an incident break fix, move add change deletions (MACD) requests and logical maintenance activities through process, procedures, training, documentation, or automation. + Develop best practices and procedures related to account management, access authorization & validation, and mitigation & remediation of any identified security vulnerabilities. + Responsible for review and recommendations of hardware critical sparing, vendor procurement activities and third-party software and hardware maintenance support. + Experience, ongoing training and focus on the included technology addendums. CTO PMO & Construction Management : Additional Engineer Job Duties & Disciplines + Provide technical leadership and escalation support for various delivery and engineering groups as well as technical training and mentorship to team members. + Define, design, and implement network and/or system facilities utilizing standard engineering concepts of availability, efficiency, scalability, and security. CTO Planning & Engineering : Additional Engineer Job Duties & Disciplines Provides technical expertise and strategic insight in the planning, development, and implementation of engineering solutions. This role bridges the gap between technology planning, project execution, and system optimization, ensuring that the organization's infrastructure aligns with its long-term goals and innovation strategies. Collaborates with cross-functional teams, including software developers, systems engineers, and product managers, to design, evaluate, and implement complex technological solutions. Focuses on the technical and strategic planning of engineering initiatives, helping define and deliver projects that enhance the company's technology infrastructure, improve operational efficiency, and drive business growth. + System Design & Analysis + Quality Assurance & Testing + Security Engineering + Network & Infrastructure Engineering + Performance & Capacity Planning + Automation & Scripting + DevOps & Continuous Improvement + Training & Development CTO TECHNOLOGY ADDENDUMS: CTO - Network Engineer: This role is part of CTO focused on technology related to Network Engineering. Protocols & Standards: MPLS QoS 802.11 ax/ac/n TCP/ UDP HSRP/ VRRP TCP/ IP LACP VPRN/ VPN- BGP eBGP/ iBGP RIP OSPF RSVP/ LDP ISIS Mulitcast LACP VPLS EIGRP MC-LAG Hardware and Software: Nokia Juniper Cisco Extreme Networks Wireshark Reverbed Palo Alto Preferred Certifications: CNNA JNCIA JNCDA JNCIE CCNP PCNSA JNCIP PCNSE CCIE NSR I/ II NSRA JNCIS CTO- Transport Engineer: This role is part of CTO focused on technology related to Transport and Access Engineering. Protocols & Standards: TDM/ FDM TCP/ UDP DAA OSPF 802.11 ax/ac/n QoS DPoE BGP IS-IS Ethernet CWDM/ DWDM T-Carrier MPLS SONET T-Carrier Hardware and Software: Nokia MetaAssist Actellis Fujitsu Cisco WLC Ciena Turin/ TransNav Calix/ CMS Ribbon Preferred Certifications: Nokia NRS CCNP PCNSA NSRAJNCDA SCTE JNCIP PCNSE JNCIS CMTS CCIE NSR I/ II CCNA JNCIA JNCIE CTO- Access Engineer: This role is part of CTO focused on technology related to Transport and Access Engineering. Protocols & Standards: xDSL TCP/ UDP DOCSIS HFC 802.11 ax/ac/n QoS OSPF DPoE BGP IS-IS Ethernet CMTS PON MPLS Hardware and Software: Vecima Arris GPON/ xPON CommScope Preferred Certifications: Nokia NRS CCNP PCNSA SCTE JNCIP PCNSE CMTS CCIE NSR I/ II CCNA JNCIS NSRAJNCDA JNCIA JNCIE Arris DOCSIS CTO - Systems Engineer: This role is part of CTO focused on technology related to systems engineering. Protocols & Standards: SMTP NTP DHCP NFS DNS SNMP (prefer v3) SMB Hardware and Software: Understanding of Data Center Server Hardware Understanding of Data Center Power Systems Familiar with Data Center Racks / Hardware Soft Ware Development Network Management (NMS) Network monitoring (Grafana, Statseeker, Cacti, ZenOSS, etcetera) NetApp Cisco, UCS, Adtran, AudioCodes Power BI Python/ JAVA/ Perl/ bash shell scripting BIND Linux/ Unix (Solaris, Centos, RedHat, Ubuntu) Kibana vSphere, vCloud, vCenter Windows Server VMWare, Xen, KVM, QEMU Preferred Certifications: Red Hat Cert System Admin VMware Cert Professional Advance VMware Cert Professional CompTIA Linux + CTO - VoIP Engineer: This role is part of CTO focused on technology related to VoIP engineering. Protocols & Standards: SIP HTTPS MGCP H.3.23 ACL WAV EIGRP SCCP VLAN SNMP OSPF XML RTP QoS SMTP ISDN Static Routing Hardware and Software: Business Edition 6k & 7k UCS Cisco Emergency Responder Cisco Unified Comms Serviceability Cisco Unified Contact Center Express Cisco Unified Comms Admin Cisco Expressway C Cisco Unified Comms OS Admin Cisco IM & Presence Cisco Real Time Monitoring Tool Cisco Finesse Cisco Expressway E Cisco CUBE Cisco Unity Connection Akkadian Provisioning Mgr CCX Editor BOC UNIMAX Pro CUBAC AudioCodes SBC Adtran SBC Preferred Certifications: CCIE Collaboration Cisco CCNA AudioCodes Cert Assoc CCNP AudioCodes Cert Professional CTO - Satellite Engineer: This role is part of CTO focused on technology related to Satellite engineering. Protocols & Standards: TCP QoS T1 RF UDP DHCP TDMA Hardware and Software: iDirect Comtech iSite iQ200 iMonitor Wireshark iBuilder Preferred Certifications: CCNA CCNP CCIE CTO - Core Voice Engineer: This role is part of CTO focused on technology related to Core Voice engineering. Protocols & Standards: SIP TCP SDP UDP RTCP MGCP SS7 T1 H.248 OC12 Codes (AMR, G.711) Hardware and Software: MetaSwitch Redcom 5ESS Wireshark Preferred Certifications: CTO - Wireless Cellular Engineer: This role is part of the CTO Technical Resolution Team responsible for escalation support focused on technology related to Cellular. Protocols & Standards: Diameter GTP UDP SCTP SCCP RRC GRE VoLTE MGCP 3GPP TCP VoWIFI RANAP S1-AP Hardware and Software: BTS GGSN HSS SGSN AAA Linux/ Unix ePDG PCEF StarSolutions PCRF MSC Wireshark Nortel eNB IMS NodeB MME SGW RNC SPR PGWNetscout (nG1, nBA, nSA, Truecall) Preferred Certifications: CTO - IP Engineer: This role is part of CTO focused on engineering design and implementation services necessary to support the company's IP/MPLS core network, carrier Ethernet transport systems, cellular data core systems, and/or video transmission services . Protocols & Standards: BGP ISIS OSPF EIGRP Transport Technologies: Ethernet SONET TDM Fiber Microwave Satellite Wi-Fi Cellular Layer-2 Ethernet Technologies: VLANs STP LACP MC-LAG Preferred Certifications: Cisco CCNA Nokia NRS I Brocade BCNE Juniper JNCIA Professional Engineer (PE) CTO - Alarming & Automation Engineer: This role is part of CTO focused on the alert and alarming systems like Assure1, and automation process improvement. Protocols & Standards: Network monitoring tools like Assure1 Python RunDeck SNMP ICMP DNS DHCP Hardware and Software: Understanding of alarm monitoring systems like Assure1 Familiar with Data Center Hardware Software Development Network Management (NMS) Network Monitoring (Assure1, Orion, Statseeker) Python Scripting Preferred Certifications: PCEP - Certified Entry-Level Python Programmer PCAP - Certified Associate in Python Programming Oracle Certification VMware Certified Professional

Job Details Remote Employee Location - Fife, WA Fully Remote $7000.00 - $9500.00 Salary/month Description Continuant is a leader in modern Managed Services, supporting mission-critical collaboration and network environments for enterprise clients worldwide. We are expanding our Network Engineering team and hiring a senior-level escalation engineer who thrives in complex technical environments and enjoys direct interaction with clients. If you are highly technical, calm under pressure, and enjoy solving problems others can't, this role is built for you. --- What You'll Do Serve as the top-tier technical escalation point for complex network incidents. Own high-impact issues end-to-end, including RCA, vendor engagement, and remediation planning. Troubleshoot across multi-vendor routing, switching, firewall, and SD-WAN environments. Mentor Level-1 and Level-2 engineers and provide knowledge transfer across the team. Participate in client meetings (20-25%) as a network subject-matter expert to support Sales and Account Management teams. Provide technical clarification of services, architectures, and capabilities during presales discussions. Contribute to proactive assessments, improvement plans, and change/problem/release management. Maintain clear, high-quality documentation and communication within ServiceNow. What You Bring 3-5+ years of hands-on enterprise networking experience (engineering or TAC) Strong troubleshooting expertise across Cisco routing, switching, security, and wireless Excellent client-facing communication skills (written, verbal, and presentation) Ability to lead high-severity incidents and remain calm under pressure Experience working in a Managed Service, MSP, or 24x7 support environment Certifications: Required: CCNP (Enterprise, Data Center, or Security), ITIL Foundation Preferred: CCIE, Fortinet NSE, VMware VCP, Silver Peak SD-WAN Technical strength in: Routing (OSPF, BGP, EIGRP, FHRP) Switching (STP, VLANs, VPC, LAG) Security (ACLs, NAT, VPN, NGFW) Cisco platforms: ISR/ASR, Catalyst/Nexus, ASA/Firepower, Meraki wireless Bonus experience: Fortinet, VMware, Silver Peak, SD-WAN, QoS design Presales / SME Qualifications (Light, Not Quota-Based) Comfortable participating in customer discovery and solution discussions Ability to explain technical solutions to both technical and non-technical stakeholders Experience supporting scope definition, effort estimation, or technical validation Presents confidently during demos, design reviews, or Q&A sessions Why Continuant At Continuant, you're not just another engineer in a ticket queue - you're a trusted expert. We invest in career growth, certifications, mentorship, and exposure to enterprise-class networks across industries. Our culture is built on teamwork, ownership, transparency, and doing what's right for the client, not just what's in the scope. If you want a role where your expertise is valued and your voice matters, you'll feel at home here. Other Details Shift: US Daytime Location: Remote (US-based) with occasional travel for meetings or training Reports to: Sr. Network Engineering Manager Employment: Full-time, Non-Exempt Qualifications Qualifications Experience Area Required Engineering / Network Support 3-5 years Service Desk / TAC environment 3-5 years IT Services / MSP / Managed Service 3-5 years Education & Certifications · Bachelor's degree in related field or equivalent experience (preferred) · Required: CCNP (Enterprise, Data Center, or Security), ITIL Foundation · Preferred: CCIE, VMware VCP, Silver Peak, Fortinet NSE Presales-Relevant Skills (New) · Ability to articulate technical concepts to both technical and non-technical audiences. · Experience participating in client discovery/scoping calls with Sales teams. · Ability to translate customer requirements into proposed service capabilities. · Comfortable presenting solutions and answering technical questions in live meetings. Technical Expertise · Switching: STP, VLANs, trunking, LAG, VPC · Routing: EIGRP, OSPF, BGP, FHRP, redistribution · Security: ACLs, NAT, stateful inspection, IPsec/DMVPN, AAA, NGFW · Cisco hardware: ISR/ASR, Catalyst, Nexus, ASA/Firepower, Meraki wireless · Preferred experience: VMware, Silver Peak SD-WAN, Fortinet, QoS (LAN/WAN) Other Requirements · Ability to work 8-10 hours at a desk, 5 days per week · Occasional travel for client meetings, training, or vendor events

This is an exciting opportunity for a skilled Network Engineer to join a team that is responsible for the customer design and logical provisioning services on a pan-European footprint, including but not limited to IP Access, BGP transit and MPLS VPNs on layer 2 and 3. You will work alongside seasoned professionals in a multivendor environment. The position offers full flexibility - onsite, hybrid or fully remote options and also has regular working hours (Mon - Fri), without night shifts or on call duties. Internal Departments they will interact with: The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers. Main Responsibilities: * Design, implementation, test and turn up of customer IP services in cooperation with the customer and field services teams. This includes IP Access, BGP transit and MPLS VPNs on layer 2 and 3 * Technical validation of new customer IP orders * Technical point of contact for Service Delivery, Sales Engineering, Project Management and In-Country Field Engineering teams for issues related to IP service design, implementation, test and turn up * Migration of IP customer services, in cooperation with customer and field services teams * Prompt identification of issues which may impact delivery timescales or quality * Pro-active escalation, follow-through and liaison with appropriate departments to resolve technical issues which may impact delivery timescales or quality. Creation of contingency plans to minimize such issues Essential Criteria: * At least two years experience of IP services on Cisco or Juniper equipment * Excellent IP. MPLS and routing knowledge in an ISP environment * General knowledge of telecom industry and standards * Excellent English language skills a must, other languages an advantage Ideal Candidate Profile: Client Relations: * Able to meet, exceed & differentiate between immediate vs. future needs * Understands and follows internal processes Teamwork * Self-starter, accountable to colleagues and other members of the team for actions performed * Supportive, receptive and respectful of the ideas of others * Utilizes work and experience of others rather than reinventing the wheel * Able to quickly assimilate new technologies and communicate information clearly to a wider audience Innovation * Creates ideas and applies them to current issues * Visualizes what might or could be, considering alternatives and engaging in "what if" thinking * Displays open mindedness and progressive thinking Communication * Uses tact, diplomacy and creativity to resolve conflicts * A strong communication skill is a must Leadership * Mentors and guides team members * Sets a good example for others Preferably: * College or University degree in Technical related discipline or equivalent level of experience (time served) #LI-VK1 ##LI-Remote

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, which has given us the perspective to create truly unique and valuable offerings for our customers. We've continually refined, transformed, and perfected our approach to business, creating a language that has become the standard in our industry, for our customers, and even among our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. We are looking for a Mobility Support Engineer to join our team. In this role, you will help improve the productivity of CoStar Group employees by being the first point of contact for internal IT information and problem resolution, focusing on our mobility platform. This is accomplished by diagnosing and resolving problems with Mobile Device hardware, third-party and proprietary software, internet connectivity, and other issues in a timely and professional manner via telephone, email, chat, remote tools, and hands-on support. Excellent customer service should be your motto. You are a self-starter, problem solver, and excellent communicator. You can clearly explain troubleshooting steps over the phone to customers and are willing to adjust your explanation as needed to resolve issues quickly. You can juggle multiple projects at once, with frequent follow-ups with customers. This position is located in our Richmond, VA office and offers a schedule of Monday to Thursday in office with the option to work remote on Friday. Responsibilities * Provide guidance, assistance, coordination, and follow-up on customer questions, problems, or malfunctions of all systems, applications, hardware, and software installed and maintained by the company, utilizing our Jira ticketing platform. * Configure and troubleshoot multiple mobile devices, including but not limited to: iPads, smartphones, and other IOT devices * Responsible for managing the mobile devices and their configurations with direction from the Lead Mobility Engineer * Document problems and solutions in the IT Support ticketing system * Inform management of potential problems and identify problem trends by providing / generating comprehensive reports and metrics for monitoring of services * Install, configure, maintain, and upgrade mobility hardware and software as needed * Participate in projects related to the mobile device environment, such as assessment, deployment, and implementation of hardware and software upgrades and procedures * Other duties and special projects as assigned Basic Qualifications * Bachelor's degree from an accredited, not for profit, in-person university or college * 1+ year of experience providing customer support for mobile devices * Ability to lift/move equipment up to 50 lbs Preferred Qualifications and Skills * Call center support experience, specifically experience at a mobile carrier (Verizon, T-Mobile, AT&T, etc.) * MDM experience with Intune or Workspace One * IT Certifications What's in it for You When you join CoStar Group, you'll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement. Our benefits package includes (but is not limited to): * Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug * Life, legal, and supplementary insurance * Virtual and in person mental health counseling services for individuals and family * Commuter and parking benefits * 401(K) retirement plan with matching contributions * Employee stock purchase plan * Paid time off * Tuition reimbursement * On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes * Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups * Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position. #LI-MC5 CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Number of positions: 1 Duration: 10 weeks Dates: June - August, 2026 Education Recommendation Currently a candidate for a doctoral degree as a full-time student in Computer Science, Electrical Engineering, or a related field with an accredited school in the US. Strong knowledge of network systems and/or applications of Machine Learning Experience in building network systems Deep Knowledge of RDMA, P4, DPDK, and DOCA technologies Passion for research and keen interest in contributing to the development of technologies for building the next generation of networks. It would be nice if you also had: Skills in/experience with eBPF, virtual switches, SDN protocols. At Nokia Bell Labs Core Research we are constantly challenging the status quo and relentlessly pushing boundaries. We admire the talent to create. We embrace unique ideas and cultivate passion for building things that matter. If you embody any of those qualities, we look forward to adding your unique abilities to our team. As part of our team, you will: Contribute to Nokia Bell Labs Core Research -- a team that leads innovative research focused on the current Nokia Business Group Portfolio for both short and long-term excellence and will drive the future portfolio for Nokia. Our research will enable commercialization through the Nokia Business Groups in our current markets through areas of expertise in: Data center networks for AI applications Expertise in RDMA technologies and their uses Expertise in P4 programming and its uses Network fabric for XR applications, Edge Computing Software Defined Networking

(s): 2 Duration: 10 weeks EDUCATIONAL RECOMMENDATIONS Currently pursuing a PhD in Computer Science, Electrical Engineering, or a related field at an accredited school in the United States. One or more of the following must-have skill-sets: Deep expertise in 3GPP architectures, protocol layers, and interfaces, with hands-on systems implementation experience. Strong background in applying AI/ML techniques to network optimization, control, or management. Established publication record demonstrating impactful research contributions. It would be nice if you also had: Proven research experience with measurable results and contributions to advanced wireless systems. Ability to anticipate emerging research trends and identify high-impact directions for future work. As a part of our team, you will be involved in the following key activities: Design next-generation (6G and beyond) systems based on 3GPP, AI-RAN, and O-RAN architectures. Apply machine learning techniques to optimize cellular network performance. Develop service-aware and network-application co-optimization solutions for beyond-connectivity use cases. Implement innovative algorithms and prototypes in real-world systems such as OpenAirInterface. Perform hands-on testing, validation, and performance benchmarking in lab environments. Document findings through publications at top-tier venues and contributions to patents.

GCI's Network Engineer I will apply engineering principles tomultiple sub-groups within the Technology Solutions internal departments; responsible for architectural design, development, implementation, and support within the company and/or between business departments that follow telecommunication industry standards using engineering principles. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: * Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support. * Able to understand GCI standard engineering concepts of availability, efficiency, redundancy, scalability, and security. * Able to Identify opportunities for continuous improvement of the current network and/or systems facilities. * Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling updates, and collaborating with architects on optimization. * Maintains professional skillset by participating in educational opportunities, technical organizations, reading professional publications, and personal use of technology. * Provides detailed reports on network operational status, and milestones related to project completion. * Capable of remote site support for off-site personnel and customers. * Coordinates with project management and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors' junior engineers and technicians. COMPETENCIES: * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Take ownership and accountability of problems and facilitate finding a solution, involving other groups as necessary. Own and manage priorities and individual tasks without direct supervision. Take initiative and seek out opportunities. Assess and accept risks and learn from mistakes. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. Lead by example on all fronts. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally, including the ability to explain technical concepts to all audiences. Decision making, problem solving, both technical and procedural. Build and maintain effective working relationships with leadership, peers, customers, and vendors. * COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Provide a professional level of service to both external and internal customers. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Build and maintain effective working relationships with leadership, peers, customers, and vendors. Work to resolve problem relationships directly. Ability to work independently and within a team environment, professionally. * RESULTS - Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to provide training to team members on technology. * MS Office knowledge (e.g., Outlook, Teams, Word, Excel). Knowledge of standard network engineering concepts. Ability to create and edit network diagrams. Level Definition Position Title: Network Engineer I Grade: E05 Additional Job Requirements: This is an entry level position within the Network Engineer discipline. Must be competent at performing basic engineering calculations, design, and implementation for further review by senior staff. Requires close supervision and work is reviewed throughout process/project; supports senior staff and completes tasks on time and within budgeted costs. Essential Duties for this position: 20% Configures equipment and infrastructure related to a specific technical discipline in support of network operations and projects. 20% Supports and manages escalations. 15% Provides remote support for off-site personnel and customers. 15% Uses network monitoring tools, troubleshooting network and/or system outages and scheduling updates. 10% Develops and updates documentation and support materials. 10% Provides detailed reports on network operational status, and milestones related to project completion. 10% Coordinates with project management and engineering teams on a regular basis and assists with the design and implementation of new solutions and continual improvement of the current network and/or systems facilities. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Bachelor's degree in Computer Technologies, Electrical Engineering, or relevant field. * * Minimum of one (1) year experience in the field or related background. * Preferred: * Experience within the telecommunications industry. * Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel, such as between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Work is primarily sedentary, requiring daily routine computer usage. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Available to work additional time on weekends, holidays, before or after normal work hours when necessary. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal. Training for Job Role: Antenna Training: No Lifeline Training: No 911 Training: Yes FAR Training: No FCC396: No E-Rate & RHC Training: No SOC: 173029 WC: 8901 Note: Hiring manager is responsible for communicating to your recruiter what Pillar and what Technology Addendum is required for posting. PILLAR ADDENDUMS: CTO Operations Addendum: Additional Engineer Job Duties & Disciplines * Required to be available for on call or after-hours support for emergency call outs performed by SMC (Service Management Center)/ NOC. * Participant in troubleshooting bridges by providing guidance to coworkers, customers, or vendors and cross pillar collaboration with other engineering, administrative and technical groups. * Responsible for identifying and developing solutions that resolve and improve the efficiencies of an incident break fix, move add change deletions (MACD) requests and logical maintenance activities through process, procedures, training, documentation, or automation. * Develop best practices and procedures related to account management, access authorization & validation, and mitigation & remediation of any identified security vulnerabilities. * Responsible for review and recommendations of hardware critical sparing, vendor procurement activities and third-party software and hardware maintenance support. * Experience, ongoing training and focus on the included technology addendums. * Required to be available for on call or after-hours support for emergency call outs performed by SMC (Service Management Center). * Participant in troubleshooting bridges by providing guidance to coworkers, customers, or vendors and cross pillar collaboration with other engineering, administrative and technical groups. * Responsible for identifying and developing solutions that resolve and improve the efficiencies of an incident break fix, move add change deletions (MACD) requests and logical maintenance activities through process, procedures, training, documentation, or automation. * Develop best practices and procedures related to account management, access authorization & validation, and mitigation & remediation of any identified security vulnerabilities. * Responsible for review and recommendations of hardware critical sparing, vendor procurement activities and third-party software and hardware maintenance support. * Experience, ongoing training and focus on the included technology addendums. CTO PMO & Construction Management: Additional Engineer Job Duties & Disciplines * Provide technical leadership and escalation support for various delivery and engineering groups as well as technical training and mentorship to team members. * Define, design, and implement network and/or system facilities utilizing standard engineering concepts of availability, efficiency, scalability, and security. CTO Planning & Engineering: Additional Engineer Job Duties & Disciplines Provides technical expertise and strategic insight in the planning, development, and implementation of engineering solutions. This role bridges the gap between technology planning, project execution, and system optimization, ensuring that the organization's infrastructure aligns with its long-term goals and innovation strategies. Collaborates with cross-functional teams, including software developers, systems engineers, and product managers, to design, evaluate, and implement complex technological solutions. Focuses on the technical and strategic planning of engineering initiatives, helping define and deliver projects that enhance the company's technology infrastructure, improve operational efficiency, and drive business growth. * System Design & Analysis * Quality Assurance & Testing * Security Engineering * Network & Infrastructure Engineering * Performance & Capacity Planning * Automation & Scripting * DevOps & Continuous Improvement * Training & Development CTO TECHNOLOGY ADDENDUMS: CTO - Network Engineer: This role is part of CTO focused on technology related to Network Engineering. Protocols & Standards: MPLS QoS 802.11 ax/ac/n TCP/ UDP HSRP/ VRRP TCP/ IP LACP VPRN/ VPN- BGP eBGP/ iBGP RIP OSPF RSVP/ LDP ISIS Mulitcast LACP VPLS EIGRP MC-LAG Hardware and Software: Nokia Juniper Cisco Extreme Networks Wireshark Reverbed Palo Alto Preferred Certifications: CNNA JNCIA JNCDA JNCIE CCNP PCNSA JNCIP PCNSE CCIE NSR I/ II NSRA JNCIS CTO- Transport Engineer: This role is part of CTO focused on technology related to Transport and Access Engineering. Protocols & Standards: TDM/ FDM TCP/ UDP DAA OSPF 802.11 ax/ac/n QoS DPoE BGP IS-IS Ethernet CWDM/ DWDM T-Carrier MPLS SONET T-Carrier Hardware and Software: Nokia MetaAssist Actellis Fujitsu Cisco WLC Ciena Turin/ TransNav Calix/ CMS Ribbon Preferred Certifications: Nokia NRS CCNP PCNSA NSRAJNCDA SCTE JNCIP PCNSE JNCIS CMTS CCIE NSR I/ II CCNA JNCIA JNCIE CTO- Access Engineer: This role is part of CTO focused on technology related to Transport and Access Engineering. Protocols & Standards: xDSL TCP/ UDP DOCSIS HFC 802.11 ax/ac/n QoS OSPF DPoE BGP IS-IS Ethernet CMTS PON MPLS Hardware and Software: Vecima Arris GPON/ xPON CommScope Preferred Certifications: Nokia NRS CCNP PCNSA SCTE JNCIP PCNSE CMTS CCIE NSR I/ II CCNA JNCIS NSRAJNCDA JNCIA JNCIE Arris DOCSIS CTO - Systems Engineer: This role is part of CTO focused on technology related to systems engineering. Protocols & Standards: SMTP NTP DHCP NFS DNS SNMP (prefer v3) SMB Hardware and Software: Understanding of Data Center Server Hardware Understanding of Data Center Power Systems Familiar with Data Center Racks / Hardware Soft Ware Development Network Management (NMS) Network monitoring (Grafana, Statseeker, Cacti, ZenOSS, etcetera) NetApp Cisco, UCS, Adtran, AudioCodes Power BI Python/ JAVA/ Perl/ bash shell scripting BIND Linux/ Unix (Solaris, Centos, RedHat, Ubuntu) Kibana vSphere, vCloud, vCenter Windows Server VMWare, Xen, KVM, QEMU Preferred Certifications: Red Hat Cert System Admin VMware Cert Professional Advance VMware Cert Professional CompTIA Linux+ CTO - VoIP Engineer: This role is part of CTO focused on technology related to VoIP engineering. Protocols & Standards: SIP HTTPS MGCP H.3.23 ACL WAV EIGRP SCCP VLAN SNMP OSPF XML RTP QoS SMTP ISDN Static Routing Hardware and Software: Business Edition 6k & 7k UCS Cisco Emergency Responder Cisco Unified Comms Serviceability Cisco Unified Contact Center Express Cisco Unified Comms Admin Cisco Expressway C Cisco Unified Comms OS Admin Cisco IM & Presence Cisco Real Time Monitoring Tool Cisco Finesse Cisco Expressway E Cisco CUBE Cisco Unity Connection Akkadian Provisioning Mgr CCX Editor BOC UNIMAX Pro CUBAC AudioCodes SBC Adtran SBC Preferred Certifications: CCIE Collaboration Cisco CCNA AudioCodes Cert Assoc CCNP AudioCodes Cert Professional CTO - Satellite Engineer: This role is part of CTO focused on technology related to Satellite engineering. Protocols & Standards: TCP QoS T1 RF UDP DHCP TDMA Hardware and Software: iDirect Comtech iSite iQ200 iMonitor Wireshark iBuilder Preferred Certifications: CCNA CCNP CCIE CTO - Core Voice Engineer: This role is part of CTO focused on technology related to Core Voice engineering. Protocols & Standards: SIP TCP SDP UDP RTCP MGCP SS7 T1 H.248 OC12 Codes (AMR, G.711) Hardware and Software: MetaSwitch Redcom 5ESS Wireshark Preferred Certifications: CTO - Wireless Cellular Engineer: This role is part of the CTO Technical Resolution Team responsible for escalation support focused on technology related to Cellular. Protocols & Standards: Diameter GTP UDP SCTP SCCP RRC GRE VoLTE MGCP 3GPP TCP VoWIFI RANAP S1-AP Hardware and Software: BTS GGSN HSS SGSN AAA Linux/ Unix ePDG PCEF StarSolutions PCRF MSC Wireshark Nortel eNB IMS NodeB MME SGW RNC SPR PGWNetscout (nG1, nBA, nSA, Truecall) Preferred Certifications: CTO - IP Engineer: This role is part of CTO focused on engineering design and implementation services necessary to support the company's IP/MPLS core network, carrier Ethernet transport systems, cellular data core systems, and/or video transmission services. Protocols & Standards: BGP ISIS OSPF EIGRP Transport Technologies: Ethernet SONET TDM Fiber Microwave Satellite Wi-Fi Cellular Layer-2 Ethernet Technologies: VLANs STP LACP MC-LAG Preferred Certifications: Cisco CCNA Nokia NRS I Brocade BCNE Juniper JNCIA Professional Engineer (PE) CTO - Alarming & Automation Engineer: This role is part of CTO focused on the alert and alarming systems like Assure1, and automation process improvement. Protocols & Standards: Network monitoring tools like Assure1 Python RunDeck SNMP ICMP DNS DHCP Hardware and Software: Understanding of alarm monitoring systems like Assure1 Familiar with Data Center Hardware Software Development Network Management (NMS) Network Monitoring (Assure1, Orion, Statseeker) Python Scripting Preferred Certifications: PCEP - Certified Entry-Level Python Programmer PCAP - Certified Associate in Python Programming Oracle Certification VMware Certified Professional

About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit ******* Role Summary: A challenging and fulfilling modern technology role that appeals to individuals with a passion for Core Network technologies. Core Networking: Managing, building and troubleshooting internet backbone equipment, mainly based on Juniper, but also Cisco, Fortinet and other vendors. High competency with protocols like BGP, MPLS, ISIS, OSPF, etc. As a core engineer you will help manage and expand the AS3257 tier1 internet backbone Job Scope/Supervision: We are expanding our highly successful Core Engineering team. The team focuses on providing and maintaining a tier1 internet connected network. You will work in a team of highly skilled network engineers from around the globe. Duties and Responsibilities: Maintain the AS3257 core and relevant other networks Support the engineering team to tackle problems and suggest solutions for difficult to solve problems Work on constantly modernizing and securing internet-facing high speed networking equipment Be proficient in working with Juniper and Cisco equipment Have the ability to plan, coordinate and manage remote-hands to execute migrations, maintenances and troubleshooting. Know your way around network protocols. Have the ability to move services between platforms regardless of vendor. Have the ability to plan and work on longer term projects. There will be a lot of multi-week and month projects ongoing that will require diligence and planning from your side. Be self-sufficient where needed but recognize and not be afraid to ask for help when you get stuck Required Experience/Qualifications: Proven experience in systems support in a 24x7 business-critical environment (Production). Significant troubleshooting and performance tuning skills/experience Be a self-motivated proactive individual who is equally comfortable working individually or as part of a wider team. Possess excellent written and verbal communication skills in English. Deliver the appropriate balance between business need, technical perfection, and security standards. Have a can-do attitude and demonstrate a passion for new technology and learning. Be adaptive to change in a dynamic working environment. Experience with Juniper MX/PTX/EX/QFX Cisco Routers, ASA Basic programming/scripting skills. BASH/Python/etc. The ability to write scripts to help you in your dayjob and automate repetitive tasks. Experience in working with internet connected networks (ASN's) and relevant routing protocols. Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Knowledge of concept, principles, methodologies of DevOps; ability to apply DevOps knowledge into software development and operation processes. Knowledge of relevant programming languages and tools; ability to test, write, design, debug, troubleshoot and maintain source codes and computer programs. IP Network Engineering: Knowledge of the processes, tools, and techniques for IP network engineering; ability to utilize and manage IP applications for the construction, operations and support of IP-based networks and infrastructure. Network Capacity Planning and Management: Knowledge of network capacity planning and management; ability to utilize the tools and practices for forecasting, planning, and managing the capacity needed to provide satisfactory levels of network services. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement : GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge. #LI-CH1 #LI-Remote

As a Senior Systems Engineer (Escalation) - Access Technology support, you will provide technical assistance and support to Calix customers and partners. You will troubleshoot, resolve, and document complex network problems in a fast-paced and collaborative environment. You will work with cutting-edge technologies and products that enable secure and seamless connectivity for millions of users across the globe.Responsibilities and Duties: Provide technical support for Calix Access products, such as routers, switches, and element management systems. The role will require supporting all Calix Access products, but will have a focus on Cloud-based EMS applications. Analyze, diagnose, and resolve network issues reported by customers and partners. Analyze outages - document per guidelines, communicate risks. Collaborate with other engineers, product managers, and calix vendors to identify root causes and solutions. Escalate complex or unresolved cases to the appropriate teams or experts. Meet SLAs and keep customers satisfied. Update Salesforce tickets continuously per Calix processes. Document case history, best practices, and troubleshooting guides. Contribute to the continuous improvement of processes and tools. Cover shifts based on business needs - comfortable to work in shifts including weekends Cause analysis obligations. Provide pragmatic and effective recovery. Manage and communicate the related risks. Qualifications: 4+ years of technical support and/or escalation support experience, with background in networking and telecommunication. Bachelor's degree in computer science, Engineering, or related field, or equivalent work experience. Provide Level-2/3 support and troubleshooting to resolve issues. Focus/Interest on Cloud-based technology - client/server architecture with remotely connected devices. Experience with Netflow, IPFix, TR-069, REST APIs, XML, STUN, JSON, MongoDB , PostgreSQL, ELK Stack, and Netconf/Yang Experience with scripting and configuration management tools (Python / Bash / PHP / Perl / CGI/ Ansible) preferred Knowledge of FCAPS solutions that are geographically diverse Knowledge of SDN controllers like OpenDaylight, ONOS, or any other similar controller. Knowledge of containerization frameworks such as Docker, Kubernetes, or similar. In-depth understanding of Networking protocols i.e. TCP/IP, DHCP, DNS, SNMP, IPFIX, IPV4/IPV6, CGNAT, Ethernet, Layer2 (RSTP/MSTP, VLANs, etc.), Layer3 (IP Routing, OSPF, BGP, etc.), MPLS (L2-VPN, L3-VPN) and networking management. Familiarity with SASE Architectures including Zero-Trust Network Access (ZTNA), Secure Web Gateway (SWG), and Security services (IDS/IPS, Firewalls etc.) Knowledge of SD-WAN Architectures is preferred Must have knowledge on Cisco, Juniper, or other network devices. CCNA/CCNP/JNCIP/RHCSA/CISSP/NSE or equivalent desired. Fluent in the English language (verbal and written). Strong troubleshooting and analytical skills. Excellent communication and customer service skills. Ability to work independently and as part of a team. Willingness to learn new technologies and products. The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience. San Francisco Bay Area: 115,000 - 172,500 USD Annual Select US Metros and States: 100,000 - 150,000 USD Annual Other US Locations: 90,000 - 135,000 USD Annual As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. Staff Database Infrastructure Engineer: Cloud Platform This is a remote position in US. We, the Cloud Platform Engineering team at Calix are responsible for the Platforms, Tools, and CI/CD pipelines at Calix. Our mission is to enable Calix engineers to accelerate the delivery of world-class products while ensuring the high availability, We are seeking a skilled and experienced Staff Database Infrastructure Engineer - Cloud Platform with expertise in Google Cloud Platform (GCP) to join our team. The ideal candidate will have a strong background in Database Administration, cloud infrastructure automation, and SQL Query optimization. This role will involve collaborating with development, data engineering, and operations teams to design, implement, and maintain scalable and reliable data pipelines and infrastructure Responsibilities: Design/rearchitect our infrastructure platform components to be highly available, scalable, reliable, and secure, with a strong focus on database-backed services. Own and manage database infrastructure including BigQuery, Redis, AlloyDB, and Cassandra, ensuring high performance, availability, and cost-efficiency. BigQuery Management: Design, implement, and optimize datasets, tables, and queries for large-scale analytics. Monitor and troubleshoot database performance and query optimization, including cost management and efficient data storage techniques. Manage and monitor data ingestion pipelines using tools like Dataflow or Kafka. Ensure data security, access control, and compliance for all managed database platforms, including IAM policies and encryption. Manage schema changes and data migrations using automation tools such as Liquibase or similar. Ensure observability is an integral part of the infrastructure platforms, providing adequate visibility into health, utilization, and cost-especially across database workloads. Implement IaC using tools like Terraform/Terragrunt. Build tools that predict saturations/failures and take preventive actions through automation. Collaborate extensively with cross-functional teams to understand data access patterns and infrastructure requirements; educate them through documentation/trainings and improve the adoption of the platforms/tools. Qualifications: Bachelor's degree in Computer Science or equivalent. 8+ years of experience in building large-scale distributed systems in an always-available production environment. 5+ years of experience building Infrastructure Platforms and CI/CD pipelines in a major public cloud provider - GCP preferred; hands-on expertise in commonly used Cloud infrastructure/platforms services. 5+ years of DBA experience required Deep expertise in Alloy DB, Big Query or similar database technologies Experience managing large-scale data pipelines and stream processing systems using tools like Dataflow, Kafka, or Pub/Sub. Strong programming skills in Python, Shell/Bash, or similar scripting languages. Fast learner with the ability to troubleshoot complex scenarios while processing large volumes of data (Terabytes and Petabytes). Hands-on experience with observability platforms/tools like Grafana/Prometheus. Experience coaching and mentoring junior engineers; strong verbal and written communication skills. GCP certification is a plus. #LI-Remote The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience. San Francisco Bay Area: 156,400 - 265,700 USD Annual All Other US Locations: 136,000 - 231,000 USD Annual As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.

Job Purpose As a Network Engineer IV, you will be responsible for the design, configuration, and troubleshooting of advanced enterprise network solutions. This role demands deep technical expertise in complex networking environments and a strong understanding of secure, scalable, and high-performance architectures. You will lead efforts in deploying and optimizing network infrastructure, ensuring alignment with business requirements and industry best practices. Your responsibilities will include hands-on implementation, advanced diagnostics, and strategic planning for network enhancements. This position also involves cross-functional collaboration, including scoping activities, and technical execution, customer engagement, and project oversight. You will work closely with Solution Design Architects, Project Management (PMO), and Support teams to ensure successful delivery and transition of management network solutions. Essential Functions Hands-On Implementation & Execution End-to-End Deployment: Lead the full lifecycle of network solution deployments. Configuration & Build: Perform hands-on configuration of network devices, cloud-based security platforms, and routing protocols to meet customer requirements and ensure optimal performance. Advanced Troubleshooting: Diagnose and resolve complex network issues during deployment, including connectivity, routing, and integration challenges across hybrid environments. Project Collaboration: Work closely with PMO and internal teams to align technical execution with project timelines and deliverables. Provide timely updates on progress, risks, and mitigation strategies. Documentation & Operational Handoff Deployment Documentation: Create and maintain detailed configuration records, implementation guides, and troubleshooting documentation for each customer environment. Knowledge Transfer: Conduct structured handoff sessions with Support teams, including walkthroughs of deployed environments, operational procedures, and Q&A to ensure smooth post-deployment management. Operational Readiness: Ensure all deployed solutions meet performance, security, and scalability standards before transitioning to steady-state operations. 24/7 Availability when required, for escalation support, and site deployments. Education & Experience Education: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience Experience: 9+ years of hands-on experience in the design, implementation, troubleshooting, and support of routers, switches, and firewalls in large or enterprise network environments Certifications Required: CCNP, PCNSE, CCDP or equivalent Preferred: CISSP, CCIE Written or CCIE or equivalent Special Knowledge, Skills, and Abilities Certifications (Preferred, Not Required): NGFW & Network Security: Palo Alto Networks PCNSE, Cisco CCNP Security SD-WAN & Routing: VMware VeloCloud VCP-NV, Cisco CCNP Enterprise, Palo Alto PCNSE-SDWAN Cloud & SASE: AWS Solutions Architect, Microsoft Certified Azure Solutions Architect, Zscaler ZCCP · Lead project-based teams by assigning, coordinating, and reviewing work from team members performing similar tasks. · Expert knowledge of the configuration and maintenance of routers, switches, firewalls, and load balancers. Vendors such as: Cisco, Palo Alto Networks, Checkpoint, Juniper, Fortinet, F5 Networks, Aruba Expert knowledge of TCP/IP v4, VLANs, PVLANs, Layer 3 switching, ACLs, and Spanning Tree (MST/PVST) Expertise in Cisco Routing and Switching technologies: CatOS, IOS, NX-OS, Nexus vPC, VDC, FabricPath, and FEX Strong understanding of WAN and DMZ architectures Proficiency in enterprise routing protocols: EIGRP, BGP, OSPF High-level troubleshooting skills in switching and routing Experience using network analysis, performance monitoring, and bandwidth management tools Expert knowledge of OCx, Ethernet, Gigabit Ethernet / 10Gb Ethernet Familiarity with cabling standards (Cat5e, Cat6, MM/SM/OM3 fiber) and transceivers (SFPs, GBICs, etc.) Experience with implementation planning, test plan development, and Cisco design frameworks · Working knowledge of network and server bandwidth management technologies. Understanding of ITIL methodologies and enterprise change control processes Strong initiative, adaptability, and eagerness to learn Scripting and network automation experience Communication and customer skills Supervisory Responsibilities No direct supervisory responsibilities May lead project-based teams by assigning, coordinating, and reviewing work from team members performing similar tasks Work Environment Occasional Evening and weekend work based on project deadlines and support requirements Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

Requirements What You Bring to The Team Relevant and significant industry experience may provide as a substitute for the education requirement. Microsoft, Cisco, and VMware certifications required. Experience: Minimum of 5 years of experience in a similar role within a managed services environment. LAN/WAN environments Office365 and Azure Network Operations Center Help desk or relevant customer service skills Experience with PSA and RMM Tools Certifications Microsoft, Cisco, Fortinet, and VMware certifications required. Cisco Certified Network Associate (CCNA) Microsoft Intermediate Certificates Security+ Fortinet Network Security Expert 7 (NSE7) Skills Microsoft Windows Server 2012/2016/2019 and Active Directory Microsoft Office Suite and Office365 experience Fundamental understanding of DNS, DHCP and TCP/IP Microsoft Exchange and SQL Server VMware vSphere 6.5 and above Knowledge of back up technologies Knowledge of security practices and policies Additional Responsibilities: Networking: Diagnose and resolve networking issues, ensuring optimal performance and security of client networks. Documentation: Maintain detailed documentation of system configurations, processes, and troubleshooting steps. Collaboration: Work closely with Tier 1 support, other engineers, and clients to deliver comprehensive IT solutions. Leadership: Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment. Continuous Improvement: Stay current with industry trends and technologies, continuously improving skills and knowledge. Soft Skills: Excellent problem-solving abilities with a focus on root cause analysis. Strong communication skills, both written and verbal. Leadership qualities with the ability to mentor and guide junior team members. Strong organizational skills and attention to detail. Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Opportunities At Magna5, we've put thought into what it takes to build a strong and competent team. A team that collaborates and encourages their peers at a company that promotes individual growth, not one that silo's them. Magna5 has developed a training program that will allow any member of our team to enhance their education that will enable them to grow their knowledge and mature their skillsets. We provide people with a career path into new technology and senior positions that most companies do not offer. Hours & Schedule The Magna5 Support Center operates 24/7. The shift for this position will be M-F 8:00 AM to 5:00 PM. Work Perks 100% remote position Paid time off including paid holidays and floating holidays. Bonus potential based on individual and company performance Highly competitive and flexible medical, dental, and vision benefits plans 401(k) with employer match Tailored Life and Disability insurance plans Full reimbursement for approved professional certification and career enriching opportunities Magna5 Values Win Together - We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge. Respond Fast - When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions. Earn Trust - We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make. Stay Transparent - No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information. Think Ahead - “Good enough” isn't good enough. We strive to be the best. Our team members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive client success. What We Do Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at ***************

Communication Technology Services (CTS) is an industry leader in in-building and campus cellular managed services through our Forte Neutral Source signal source service offering. CTS provides enterprise customers with turnkey, in-building cellular networks providing AT&T, Verizon and T-Mobile signal in any sized building, anywhere in the US. These CTS signal source services support our clients mission-critical business applications and wireless connectivity needs. We are driven by the desire to solve complex customer problems, the excitement of deploying new technologies, and our dedication to providing complex wireless network solutions to customers as simple-to-purchase solutions. The CTS Forte signal source team is a national overlay organization to CTSs nationwide DAS design and deployment teams. The Forte team is seeking a DAS Systems Engineer who blends systems engineering, RF performance optimization, and hands-on commissioning with disciplined project management. Youll support pre-sales solutioning, project deployment/turn-up, and own post-deployment performancebalancing the DAS and radios, validating KPIs, and ensure multi-carrier acceptance. What youll do Pre-Sales & Solution Architecture * Attend pre-sales client meetings and presentations with sales upon request and work with customers to answer questions and provide technical details regarding signal source solutions. * Translate venue requirements into scalable DAS + neutral-host radio architectures and project-specific BOMs aligned to technical and financial goals. * Review and iterate iBwave designs for carrier compliance (band plans, MIMO, sectors, head-end topology); propose design refinements to meet coverage, capacity, and zoning constraints. * Contribute to vendor/technology evaluations and the Forte signal-source roadmap. Deployment, Commissioning & Methods of Procedure (MOPs) * Produce detailed MOPs covering RF, IP, and power for multi-OEM environments (DAS from ADRF, Airspan/Corning, Andrews/CommScope, JMA, SOLiD and radios from Ericsson, Nokia, Samsung, Airspan/Corning, Andrews/Commscope). * Review field team validation work on the head-end, remotes, and passive infrastructure and ensure their evaluation was complete: line sweeps (return loss/VSWR), PIM testing, attenuation plans, and optical power budgets. * Stand up backhaul: review IP cut-sheets, define VLANs/QoS, establish IPSec tunnels and firewall rules; troubleshoot routing, NAT, and certificate issues. Performance Engineering (SPE) * Coordinate with onsite SPEs and when required, perform the SPE role: Commission and optimize DAS, set gains/AGC, balance UL/DL, manage noise floors, and mitigate PIM/oscillation/pilot pollution. * Plan oversee the execution of any necessary acceptance testing: e911, Functional Call Test, walk testing. m * Coordinate multi-carrier integration and acceptance; ensure measurable KPIs (e.g., =95% design-area coverage to spec, session retention targets, throughput) are met with documented reports. Operations & Support * Act as the resource for Tier-3 escalation from the CTS NOC; lead complex incident triage and post-mortems. * Define monitoring baselines and consult with NOC on performance to the baselines, document change control and performance trends for lifecycle upgrades. * Travel occasionally for critical turn-ups or escalations (nights/weekends possible in mission-critical venues). What youll bring Required * 6+ years in in-building wireless with significant time as a DAS Systems Performance Engineer or equivalent systems/optimization role. * Proficiency across one or more DAS OEMs (ADRF, Corning, CommScope, JMA, SOLiD) and operator-grade small cells (Ericsson, Nokia, Samsung, Airspan/SpiderCloud). * Strong iBwave skills (L2+ or equivalent) for design review, compliance redlines, and mark-ups. * Past experience with commissioning/optimization tooling to ensure field teams are performing the work correctly: spectrum analyzers, PIM analyzers, scanner platforms (PCTEL/R&S/Keysight), and walk/drive-test tools (TEMS, XCAL, SeeHawk Touch, etc.). * Solid Layer-3/IP fundamentals: VLANs, routing, IPSec, certificates, and firewall policy for carrier integrations. * Demonstrated project execution in multi-site programs with remote field teams; excellent documentation and stakeholder communication. Preferred * OEM certifications (any of ADRF/Corning/CommScope/JMA/SOLiD) and operator integration experience with AT&T, Verizon, and T-Mobile processes. * Experience with DAS-alternative neutral-host architectures (Ericsson Radio Dot, Nokia AirScale). * Familiarity with element management system platforms and KPI dashboards; scripting/automation for data reduction/reporting is a plus. * BS/BA in Engineering (or equivalent experience in RF/DAS systems). Work Setup 100% remote within the contiguous U.S., with periodic travel for key deployments and escalations. Salary commensurate with experience in 120k- 140K range This position is full time and includes Company Benefits (Medical, Dental, FSA, 401(k), LTD/ STD, Life Insurance, Paid Time Off and Paid Holidays).

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $22.00/Hour

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $22.00/Hour