How To Become A Tenant Services Coordinator: What It Is and Career Path

What is a tenant services coordinator and how to become one

Updated January 8, 2025

3 min read

Tenant services coordinators are the face of building management to people that rent their units.

They often work for real estate agencies or nonprofits that operate apartment buildings and act as a liaison between property owners and tenants, assisting tenants with many of their needs. Their day-to-day duties can include organizing activities for tenants, passing on concerns to building management, and performing any other administrative tasks.

Tenant services coordinators that work for nonprofits that provide housing to people in need often have additional duties beyond just answering tenant questions. They help connect tenants to other services, such as social workers, and manage their cases so that they can continue living in affordable housing.

While some employers want their tenant services coordinators to have bachelor's degrees, a diploma isn't always necessary to do this job. Practical skills, such as the ability to stay organized and to provide excellent customer service, are often just as important.

ScoreTenant Services CoordinatorUS Average

Salary

3.7

Avg. Salary $47,351

Avg. Salary $59,228

Stability level

8.4

Growth rate 3%

Growth rate 0.3%

Diversity

4.3

Race

American Indian and Alaska Native 0.59%

Asian 5.27%

Black or African American 8.61%

Hispanic or Latino 17.75%

Unknown 4.13%

White 63.65%

Gender

female 77.72%

male 22.28%

Age - 49

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 49

Stress level

8.4

Stress level is high

7.1 - high

Complexity level

8.6

Complexity level is advanced

7 - challenging

Work life balance

4.8

Work life balance is fair

6.4 - fair

Key steps to become a tenant services coordinator

Explore tenant services coordinator education requirements

Most common tenant services coordinator degrees

Bachelor's

66.2 %

Associate

14.8 %

High School Diploma

9.0 %

Start to develop specific tenant services coordinator skills

Skills	Percentages
Real Estate	16.83%
Portfolio	10.73%
Yardi	8.71%
HVAC	6.37%
Tenant Relations	6.02%

Complete relevant tenant services coordinator training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New tenant services coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a tenant services coordinator based on U.S. Bureau of Labor Statistics data and data from real tenant services coordinator resumes.

Research tenant services coordinator duties and responsibilities

Manage and update MRI computer tracking system for automate tenant work order requests and billing.
Manage internal information communication process on both an informal and formal basis within retail property portfolio and with corporate divisions.
Process all accounts payable, in YARDI & MRI base data entry programs.
Assist with preparation of annual budget and triple net expense reconciliations.

Prepare your tenant services coordinator resume

When your background is strong enough, you can start writing your tenant services coordinator resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a tenant services coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable tenant services coordinator resume templates

Build a professional tenant services coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your tenant services coordinator resume.