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Become A Terminal Clerk

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Working As A Terminal Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,779

    Average Salary

What Does A Terminal Clerk Do At Reddaway

* Copy data and compile records and reports.
* Tabulate and post data into computer system.
* Record orders for service.
* Answer phones and provide customer assistance in response to inquiries.
* Refer to appropriate personnel as needed.
* May investigate customer complaints.
* May adjust complaints.
* Receive, count and pay out petty cash.
* Prepare, issue, and send out receipts, bills, invoices, statements, and checks.
* Maintain office supply inventory.
* Order and stock supplies as needed.
* Operate office machines, such as adding, calculating, and scanning machines.
* Use mainframe computer terminal or personal computer for access to and entry of data.
* Open and route incoming mail, answer correspondence, and prepare outgoing mail.
* Maintain office files.
* Perform other duties as assigned.
* III

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How To Become A Terminal Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Terminal Clerk jobs

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Top Skills for A Terminal Clerk

PayrollInformationCustomerServiceDataEntryAs400DeliveryManifestDataHeavyCallVolumeOfficeSuppliesDirectCallsFreightBillsDriverPaperworkComputerSystemGeneralOfficeDriversDeliveryReceiptsTelephoneCallsAppointmentsProcessPaperworkCustomerInquiriesTruckDriversPhoneCallsHumanResourcesCustomerComplaints

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Top Terminal Clerk Skills

  1. Payroll Information
  2. Customer Service
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Provided customer service, which consisted of calling lease customers and dealers to discuss lease end options.
  • Scan Bills Data entry Filing Dispatch Keep a clean work area Accounting Problem solving Billing Answering phones and emails
  • Operate AS400 Handheld Computer for Information such as Booking Number, Hazardous Material, etc and Create Interchange Receipt.
  • Maintain office supplies and replenish as required.
  • Answer telephones with a heavy call volume and direct calls with accuracy.

Top Terminal Clerk Employers