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Become A Terminal Clerk

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Working As A Terminal Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,779

    Average Salary

What Does A Terminal Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Terminal Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Terminal Clerk jobs

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Terminal Clerk Typical Career Paths

Average Length of Employment
Head Clerk 4.4 years
Clerk Specialist 3.4 years
Clerk Secretary 3.3 years
Control Clerk 3.0 years
Operations Clerk 2.9 years
Maintenance Clerk 2.9 years
Health Unit Clerk 2.8 years
Delivery Clerk 2.8 years
Support Clerk 2.6 years
Contract Clerk 2.5 years
Data Clerk 2.4 years
Vault Clerk 2.4 years
Services Clerk 2.3 years
Clerk 2.3 years
Junior Clerk 2.2 years
Front Office Clerk 2.2 years
Office Clerk 2.2 years
Program Clerk 2.1 years
General Clerk 2.1 years
Scale Clerk 2.0 years
Terminal Clerk 2.0 years
Clerk/Assistant 1.9 years
Employment Clerk 1.7 years
Top Employers Before
Cashier 8.5%
Clerk 5.3%
Dispatcher 5.3%
Secretary 4.3%
Server 3.2%
Top Employers After
Cashier 6.5%
Supervisor 4.8%
Bookkeeper 3.2%
Clerk 3.2%

Terminal Clerk Demographics

Gender

Female

80.6%

Male

17.6%

Unknown

1.9%
Ethnicity

White

79.3%

Hispanic or Latino

12.4%

Asian

5.3%

Unknown

2.1%

Black or African American

0.9%
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Languages Spoken

German

50.0%

Spanish

50.0%

Terminal Clerk Education

Schools

Texas Southern University

8.3%

University of Phoenix

8.3%

Kilgore College

8.3%

American InterContinental University

8.3%

Saint Louis Community College

4.2%

El Paso Community College

4.2%

University of Houston

4.2%

Community College of the Air Force

4.2%

Arapahoe Community College

4.2%

Kansas State University

4.2%

Athens State University

4.2%

Laredo Community College

4.2%

College of the Mainland

4.2%

Ashford University

4.2%

Des Moines Area Community College

4.2%

Argosy University-Phoenix

4.2%

Minnesota State University - Mankato

4.2%

Temple College

4.2%

Chippewa Valley Technical College

4.2%

Blackhawk Technical College

4.2%
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Majors

Business

22.7%

Psychology

15.9%

Accounting

11.4%

Legal Support Services

4.5%

Health Care Administration

4.5%

Secretarial And Administrative Science

4.5%

Project Management

4.5%

Computer Information Systems

4.5%

Linguistics

2.3%

Engineering Technology

2.3%

Drafting And Design

2.3%

Animation

2.3%

Culinary Arts

2.3%

Information Technology

2.3%

Graphic Communications

2.3%

Biology

2.3%

Agricultural Public Services

2.3%

Finance

2.3%

Marketing

2.3%

Cosmetology

2.3%
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Degrees

Bachelors

31.0%

Associate

24.1%

Other

22.4%

Masters

8.6%

Certificate

6.9%

Diploma

6.9%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Terminal Clerk

PayrollInformationCustomerServiceDataEntryAs400DeliveryManifestDataHeavyCallVolumeOfficeSuppliesDirectCallsFreightBillsDriverPaperworkComputerSystemGeneralOfficeDriversDeliveryReceiptsTelephoneCallsAppointmentsProcessPaperworkCustomerInquiriesTruckDriversPhoneCallsHumanResourcesCustomerComplaints

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Top Terminal Clerk Skills

  1. Payroll Information
  2. Customer Service
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Provided customer service, which consisted of calling lease customers and dealers to discuss lease end options.
  • Scan Bills Data entry Filing Dispatch Keep a clean work area Accounting Problem solving Billing Answering phones and emails
  • Operate AS400 Handheld Computer for Information such as Booking Number, Hazardous Material, etc and Create Interchange Receipt.
  • Maintain office supplies and replenish as required.
  • Answer telephones with a heavy call volume and direct calls with accuracy.

Top Terminal Clerk Employers