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Become A Terminal Clerk

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Working As A Terminal Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $26,000

    Average Salary

What Does A Terminal Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Terminal Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Terminal Clerk Typical Career Paths

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Terminal Clerk Demographics

Gender

Female

69.2%

Unknown

17.4%

Male

13.4%
Ethnicity

White

59.7%

Hispanic or Latino

17.4%

Black or African American

12.7%

Asian

6.9%

Unknown

3.2%
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Foreign Languages Spoken

Spanish

66.7%

German

33.3%

Terminal Clerk Education

Schools

University of Phoenix

14.3%

Argosy University-Phoenix

8.6%

The Academy

8.6%

Texas Southern University

5.7%

Kilgore College

5.7%

Morton College

5.7%

Southwestern Illinois College

5.7%

Laredo Community College

5.7%

Texas A&M University - Corpus Christi

5.7%

American InterContinental University

5.7%

Saint Louis Community College

2.9%

Southern Crescent Technical College

2.9%

Chippewa Valley Technical College

2.9%

University of Maryland - University College

2.9%

Moraine Valley Community College

2.9%

Des Moines Area Community College

2.9%

Central New Mexico Community College

2.9%

University of North Georgia

2.9%

Remington College - Baton Rouge

2.9%

Robert Morris University - Illinois

2.9%
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Majors

Business

21.2%

Accounting

18.2%

Psychology

10.1%

Medical Assisting Services

5.1%

Health Care Administration

5.1%

Human Services

4.0%

General Studies

4.0%

Criminal Justice

4.0%

Computer Information Systems

3.0%

Secretarial And Administrative Science

3.0%

Nursing

3.0%

Education

3.0%

Liberal Arts

3.0%

Management

2.0%

Project Management

2.0%

Biology

2.0%

Legal Support Services

2.0%

Law Enforcement

2.0%

Automotive Technology

2.0%

Linguistics

1.0%
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Degrees

Other

29.1%

Associate

26.8%

Bachelors

23.6%

Certificate

9.4%

Diploma

7.1%

Masters

3.9%
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Top Skills for A Terminal Clerk

  1. Dispatch Drivers
  2. Customer Service
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Process daily dispatch drivers for outbound/inbound runs, Create freight manifest list using applicable coding.
  • Provided customer service, which consisted of calling lease customers and dealers to discuss lease end options.
  • Prepared various spreadsheets such as month end salary accruals and payroll allocations for facilities within the company.
  • Assisted other departments in the office with data entry.
  • Compile data and enter information in computer system for processing of orders.

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Top Terminal Clerk Employers

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