Specialist - Commercial Documentation Center
Urban Honolulu, HI job
Specialist I, II, III: This position prepares business purpose loan documents within LaserPro in accordance with established bank guidelines while ensuring the highest level of accuracy & quality in a timely manner. These internally prepared loan documents involve collateral and commercial loans for the branches, business banking and commercial lending units which involve perfecting the bank's lien position, utilizing established bank systems, and capturing all pertinent information into the loan documents.
Senior Specialist:
Under the direction of the Department Manager and/or Documentation Administrator, this position prepares documents for complex commercial and commercial real estate loans for commercial lending units of the bank in accordance with established bank guidelines while ensuring the highest level of accuracy is achieved in a timely manner. Complex commercial and commercial real estate loans are defined as loans which contain a large number of complex loan documents.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Specialist I, II, III:
* Prepare and/or facilitate preparation of documents in a timely and accurate manner for Consumer Personal and Collateral and simple Commercial Loans. Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively involves the Senior Specialist and/or Documentation Administrator as well as the lending unit leader, relationship officer and/or credit administrator, or others as appropriate to resolve any documentation issues. Demonstrates good knowledge of the bank's credit policies and documentation standards.
* Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items.
* Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the completion of transactions with Community Banking Branches as well as Community Banking Sales Support.
Senior Specialist:
* Prepare and/or facilitate preparation of documents in a timely and accurate manner as set forth in the Credit Approval Document (CAM, Modification Agreement, Consumer Credit, etc.). Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively Involves the Documentation Administrator and/or Department Manager, as well as the lending unit leader, in-house counsel, relationship officer and/or credit administrator or others as appropriate to resolve any documentation issues. Demonstrates exceptional knowledge of the bank's credit policies and documentation standards.
* Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. Demonstrates a positive attitude, a team player and provides exceptional service to both internal and external customers.
* Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the ordering and completion of transactions with outside vendors (attorneys, title and escrow companies, etc.). In addition, ensure all necessary loan documents are scanned into Info/Access for booking in a timely manner.
* Develop and prepares training for Documentation Specialists I, II and III, and other areas of the Bank on the process and procedures of the Documentation Center.
Minimum Qualifications:
Education:
* H.S. Diploma or GED equivalency required.
Experience:
Specialist I:
* 1+ years of experience in commercial real estate documentation and reading legal documents required.
Specialist II:
* 2+ years of experience in commercial real estate documentation and reading legal documents required.
Specialist III:
* 3+ years of experience in commercial real estate documentation and reading legal documents required.
Senior Specialist:
* 4+ years of work experience using automated documentation preparation systems required.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Part-Time Customer Service Teller (International Market Place)
Urban Honolulu, HI job
Job Description
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a Part-Time Teller to join their team at the International Market Place Branch located in Honolulu, HI.
Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service.
Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services.
Qualifications and Skills:
Ability to work independently
Basic computer knowledge
Problem solving capabilities
Strong customer service skills
Detail-oriented and organized
Strong listening and verbal communication skills
Cash handling skills with high degree of accuracy
Our Competencies:
Action Oriented
Effective Communication
Nimble Learning
Optimizing Work Processes
Situational Adaptability
Functional Skills
Schedule:
Approximately 16-24 hours per week
Availability needed: Weekday evenings, Weekends, Holidays
Benefits:
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
401K Plan - After 1 year of employment, CXI will match up to 4%
Tuition Assistance - After completing 90 days of employment, CXI offers tuition assistance for part-time employees *conditions apply*
Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays
Sick Time - After completing 90 days of employment, CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours)
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
Commercial Real Estate Officer II
Urban Honolulu, HI job
Manage and grow a portfolio of high valued client relationships of loans and deposits accounts that meet established lending and operational policies and provides maximum profitability with minimum risk to the Bank. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Voyaging Spirit and Positively Ohana; Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.
Primary Accountabilities:
Production Activities:
Actively support the CRELD Team Leader's marketing efforts to generate new loan production, deposits, fee income and referrals to other business units.
Generate new commercial mortgages and construction loans to meet annual production goals and objectives.
Originate new commercial mortgage loans and construction loans, deposits, and fee income from new and existing sources of business.
Conduct face to face meetings with high quality loan and deposit customers and prepare detailed call reports for customer contacts.
Preliminary Review: Evaluate the borrowers and guarantors, prepare market research, discuss loan with Credit Administrator, prepare term sheets, review appraisal and environmental reports, review guarantor credit reports, review EDR screens and prepare environmental assessment questionnaires.
Credit Approval Memorandum Preparation: Prepare CAM write-ups / review CAM write-ups by underwriters with clear, concise and timely loan request presentations that meet the Bank's quality targets, lending policies, and guidelines and assess the credit strengths, weaknesses, and potential risks.
Loan Documentation: Review commitments letters, review title searches, review borrower documents, order and review loan documents, and review and sign-off on documentation checklist.
Loan Draws: Review construction loan draws and inspection reports, review line draws, obtain disbursement approvals, and approve collateral releases.
Participate in commercial real estate business organizations and attend meetings and functions.
Actively participate in Bank-sponsored community events.
Portfolio Management:
Actively assist the Team Leader to manage the Lending Team's existing portfolio of commercial mortgage loans, construction loans, and business deposits.
Proactively manage customer relationships to meet commercial mortgage and construction loan runoff projections and CRELD deposit goals and objectives.
Ensure assigned portfolio of loans is in compliance with the Bank's credit policies and procedures.
Keep abreast of trends and developments that may impact the quality of the assigned loan portfolio.
Manage loan delinquents and maturing loans to ensure no administrative delinquencies of matured loans.
Diligently monitore assigned loan portfolio to ensure risk-rating assessments are accurate with timely re-grades as appropriate.
Prepare and review Term Loan Reviews/Compliance and Risk Rating Validations to insure completeness and all issues addressed.
Prepare and review Asset Quality Reviews to insure completeness and all issues addressed.
Prepare and review Modification Memorandums to insure completeness and all issues addressed.
Review annual property inspections and conduct follow-up actions as required.
Review annual EDR collateral screens and conduct follow up actions as required.
Monitor daily overdrafts for assigned customers.
Complete checklist folders for loan downgrades to 7 or worse.
Prepare portfolio management reports as assigned and provide updates for credits managed.
Contribute to managing the Lending Team ticklers to CRELD standards.
Contribute to CRELD achieving satisfactory annual audit rating and FDIC examination reviews.
People Management:
Assist the Team Leader to provide management guidance and mentoring to the Lending Team staff members.
Assist in the management of work assignments and workflows.
Assist in mentoring team staff development and advancement and insure alignment with personal development goals.
Assist in raising skill levels and core competencies of staff members.
In the absence of the team leader, manage the team leader's responsibilities.
Minimum Qualifications:
Education:
H.S. Diploma required
Bachelor's degree in business administration or related field preferred
Experience:
6+ years in commercial real estate lending / commercial lending and relationship management, or equivalent work experience required
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Lead Portfolio Manager
Urban Honolulu, HI job
Manages and grows the team's portfolio of Loan Syndications, Purchased Credits (SNC's & CLO's), and direct lending opportunities that are aligned with established lending and operational policies, that optimize capital utilization, and that provide strong risk adjusted profitability to the Bank with acceptable risk. Provides specialized expertise in credit underwriting and risk management in our core strategies and markets, including Interest Rate Hedging and Structured Credit. Possess a deep understanding of trends in capital markets, as well as the local, national, and global economy.
Executes in the role of Team Lead with a strong focus on leadership while creating an environment where all team members can thrive.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Portfolio Management:
* Makes timely, well-informed, and balanced credit recommendations, by evaluating financial and other information, resolving issues of concern, and by accessing other internal and external sources.
* Interacts directly with Agent Bank personnel, Sponsors, and Borrowers as a primary bank portfolio administration contact.
* Coordinates the review of loan documentation and loan booking packages.
* Coordinates the preparation of quarterly financial reporting and covenant compliance.
* Coordinates portfolio reports and reviews (quarterly and semi-annually) and preparation of portfolio review presentations including review of risk grades with the assigned Credit Administrator for the entire portfolio.
* Prepare annual review for all assigned credits and presents summary of the annual portfolio review to the Management Loan Committee.
* Interfaces with Credit Administration, Risk Management, Treasury, Controllers, and other departments to address loan portfolio management, loan policy, and any related issues.
* Monitors publicly traded companies for press releases and for other public announcements and news which may impact the portfolio.
* Monitors secondary market activity as available.
Credit Management & Administration:
* Appropriately manages and maintains credit quality aspects of assigned portfolio. This includes:
* Effective engagement with Credit Administration and Bank's internal credit approval authorities for all credit presentations and any necessary modifications.
* Proactive monitoring of financial trends of portfolio borrowers and related markets.
* Conducting timely renewals and/or extensions of loans and minimizes all delinquencies (payment and tickler delinquencies).
* Recommends appropriate waivers/amendments.
* Maintains credit files incompliance with Bank Credit Policies & Procedures.
* Prepares, reviews, and audits documentation to ensure documentation is accurate according to policy.
* Prepares documentation and verifies recordings to secure assets as needed for direct lending credits.
* Assembles and reviews documentation files for completeness for submission to Loan Processing.
Team Leadership:
* Communicates actively and effectively with Portfolio Managers and Credit Underwriters.
* Provides well-grounded assessments and development plans with clear accountability.
* Consistently demonstrates strong collaboration with other areas of the Bank and stakeholders.
Financial Results and Efficiencies:
* Leads Team to reach or exceed financial goals.
* Constantly seeks and creates opportunities for the CSS Division.
* Constantly seeks and implements efficiencies for the CSS Division.
Minimum Qualifications:
Education:
* Bachelor's Degree in Finance or related field required.
Experience:
* 8+ years track record of successful business development and syndication experience within Corporate Banking/Capital Markets 'mid-large corporate' segments ($500Mn-5Bn revenues) required.
* 5+ years of experience in sales management in financial services or related industries, preferably involving customer relationship management required.
* 5+ years of management to include staff required.
* Successful Completion of Bank-sponsored Credit Training Program preferred.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Revenue and Debit Card Manager
Urban Honolulu, HI job
Job Description
The Revenue and Debit Card Manager is responsible for all matters pertaining to the end-to-end process for consumer and small business deposit products and related fees. Develops strategies to increase fee revenue by conducting market assessments (external and internal) to improve profitability, procedural/ operational efficiencies or risk mitigation. Establishes and maintains relationships with various departments and outside vendors in an effort to develop/implement new fees and improve fee revenue from existing fee income sources. Fees managed include but are not limited to fee revenue associated with small business deposits, consumer deposits, investments, Trust and miscellaneous fees and services (ex: Safe Deposit Box and wires).
Manages the strategic development and operational functionality of the Bank's Debit and ATM card portfolio in alignment with the Bank's corporate objectives. Manages the systems and operational vendors involved in the card driver platform, card delivery, and the integrity of data transmission and security. Maintains industry intelligence in card technology and consumer trends, and identifies applications to enhance the Bank's corporate objectives. Promotes customer usage of and migration to debit card channels. Responsible for increasing the penetration, activation, and utilization of cards under management.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Fee Revenue
Manage the overall fee and product portfolios to ensure that our fee strategy, new account growth, attrition, net growth, cross sales, and profitability support the bank's overall balance sheet and income statement goals.
Responsible for setting and managing goals for fee revenue, product promotions and sales campaigns.
Monitor the competitive environment for fee and product profitability/positioning and be aware of changes in the internal and external environment (customer behavior, competition, technological advances, economic conditions, regulatory changes etc.) that can impact profitability.
Be able to quantify opportunity/financial impact after data gathering, research, or other analysis and provide recommendation via a Business Case.
Obtain approval and implement fee revenue initiatives, product promotion and sales campaigns.
Manage projects to develop and implement new fees and products, enhance or streamline existing fees and products etc. This includes defining business requirements, defining customer communication requirements, and tracking of results.
Develop planning sheets for new fees/packages, products, promotions, and campaigns to include budget, cost/benefit analysis and project schedules.
Track/report on performance of fee initiatives and campaigns.
Report and research budget variances.
Debit/ATM Card Management:
Manage the overall Consumer and Business Debit/ATM portfolio to identify, model and implement new debit-related fee revenue opportunities to support the bank's overall income statement goals.
Responsible for increasing the Bank's key performance metrics for Penetration, Activation, and Utilization by creating strategies and tactics on the debit card platform for consumer and business cards.
Design and lead campaigns to migrate customers to debit channels and reduce cash/check reliance.
Ensure product tools are effective in supporting the sales team's objectives.
Manage contracts and relationships with network, processor and delivery channel vendors.
Assist Compliance, Risk and Audit teams on regulatory alignment and remediation.
Streamline process and improve efficiency across the card lifecycle.
Responsible for reporting and communicating performance against goals.
Relationship Management:
Maintain relationships with sales teams, the front line, and support areas to achieve fee revenue and debit card goals.
Negotiate, execute and manage customer, vendor, and third-party vendor agreements.
Work with Training to disseminate Product Knowledge & Sales Tools well in advance of fee/debit card strategy launch/changes.
Strategic Initiatives:
Assist Department Manager in developing, plans, and implements various strategic initiatives identified by Executive Committee as priority initiatives for the year. Utilize various project management skills as he/she will be working many business units across the bank as these initiatives are implemented.
Minimum Qualifications:
Education:
Bachelor's Degree from an accredited 4-year university, preferably in Finance/Accounting, Business, or Management required.
Experience:
6+ years of experience in Finance or Accounting required.
3+ years of experience in banking required.
3+ years of management experience, or 5+ years supervisory experience required.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Specialist - Loan Booking (On-Site)
Urban Honolulu, HI job
Job Description
Book consumer, collateral, dealer, HELOC, small business, commercial and residential mortgage loans. Maintain accounts, reconciling the G/L, etc. Booking complexity increases by Specialist level.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Book all consumer, collateral, dealer, HELOC, small business, commercial and residential mortgage loans, modifications, renewals and draw request onto the FISERV system. This includes an ability to interpret loan information from various forms, including loan recommendations, consumer loan approval form, and residential mortgage documents.
Monitors, updates and maintains tickler reports on FISERV.
Process HELC teaser rates and CD rate changes.
Enter on-line file maintenance (i.e. grade changes, officer changes, rate changes, memos and ticklers) on FISERV.
Reconcile various GL accounts used for clearing booking entries.
Updates and maintains UCC filings. Prepare UCC continuations.
Re-amortize, send letters and update payment schedules for MCM/BBR rates and SBA loans.
Minimum Qualifications:
Education:
Specialist I/II:
H.S. Diploma or GED equivalency required.
Experience:
Specialist I:
1+ years of experience in loan booking/processing experience required.
Specialist II:
2+ years of experience in loan booking/processing experience required.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Turf Operations Support - Kahului, HI
Kahului, HI job
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
Under general direction of Location Supervisor, performs a variety of job responsibilities related to the fulfillment of customer orders which includes unloading and proper storage of turf care products from commercial trucks, and then the delivery of same products to customers utilizing company provided (Class A) delivery vehicles. Maintenance of material handling equipment and warehouse facility is required to help ensure facility is operating in a safe, efficient, and clean manner.
This is a Seasonal position.
**Key Responsibilities**
+ Unload chemicals, seed, and fertilizer products from commercial delivery trucks by use of forklift and properly store throughout the warehouse.
+ Load company delivery vehicles with same product by use of forklift (or by hand) and deliver to customers in a timely and courteous manner.
+ Monitoring and maintenance (by outside parties) of both company vehicles and material handling equipment as well as adherence to all safety protocols while operating either.
+ Ensure cleanliness and orderliness of facility inside and out daily.
+ May assist with recordkeeping related to warehouse/inventory responsibilities.
+ Additional Key Activities: Seasonally, long hours may be required.
+ Miscellaneous duties such as assisting with special projects, attending training sessions, providing back-up when needed, etc.
**Disclaimer** ** ** - These statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
**Typical Education**
High school diploma or general education degree (GED). Combination of education, training and/or experience will be considered for this position.
**Skills & Relevant Experience**
+ Forklift experience is preferred
+ Computer skills (including Excel) preferred
+ Knowledge of the local geography is preferred to assist in locating golf courses
+ Ability to maintain maintenance records for equipment and vehicles
+ Ability to take on dispatching and administrative duties when necessary
+ Ability to lift 50lbs multiple times throughout the day
+ Ability to follow written and oral instructions
**Required Certifications**
Valid Driver's License required
**Other Information**
This position is not eligible for relocation
Job Requisition ID: 23465
Travel Required: Less than 10%
Location(s): T&H Retail - Kahului HI
Country: United States
Wage range or rate of pay: $21.00 - $25.00/HR
The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.
Attractive total rewards package that includes:
+ Medical, dental, vision coverage
+ 401(k) savings plan
+ 10 Paid Holidays (where applicable)
+ Paid Time Off (where applicable)
+ Relocation Assistance Program (where applicable)
+ Education Assistance (where applicable)
+ Benefits details available at simplotbenefits.com
**The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.**
Universal Banker (Personal Banker) - Kahala Branch
Urban Honolulu, HI job
Multiple levels available based on experience.
Universal Bankers are able to perform sales, servicing and operational functions in a branch. Assist in managing an assigned portfolio of High Value Clients (HVC) to build and retain customer relationships. Identifies potential customer banking needs and cross-sells other bank products and services; refers customers to specialist as appropriate. Responsible for meeting assigned operational, cross-sale and referral goals. Participates and supports the branch management team with ongoing coaching and development activities. Opens all types of consumer and business deposit and loan products; accepts and closes secured and unsecured consumer loan and personal lines of credit applications. Certified to accept and close home equity lines of credit and loans.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Sales/Servicing
Accepts secured and unsecured consumer loan and personal lines of credit applications and able to open all types of consumer and business deposit products and related services
Profiles customers while opening or servicing deposit accounts to determine needs.
Actively participates in customer retention programs to build and retain customer relationships and find opportunities to acquire new relationships.
Manages a portfolio of HVC customers to build and retain customer relationships.
Analyzes tax returns and financial statements.
Participates in branch or bank wide campaigns.
Actively cross-sells and refers customers to the appropriate business partners
Achieves all individual/branch goals as assigned which may include deposit, loan and portfolio growth goals; revenue & risk management targets.
Operational Effectiveness and Service Delivery
Manages risk and takes prompt action in event of discovery of any loss or irregularities in the handling of transaction documents, accounts, or company assets.
Process various transactions including but not limited to deposits, withdrawals, various payments, cash advances, U.S. Savings Bonds applications/redemptions, check cashing placing stops, cautions & holds, foreign currency exchange with minimal errors; balance teller cash on a daily basis.
Purchase and sell cash to/from vault, assist in the replenishment of cash dispensers.
Minimum Qualifications:
Education:
UB I: High School Diploma or equivalent required.
UB II: Bachelor's Degree from an accredited university. Relevant work experience may substitute for the degree requirement.
UB I Experience Requirements:
1+ year(s) of demonstrated success in sales and customer service.
1+ year(s) of branch operations experience or successful completion of teller and new account certification within 6 months of hire.
UB II Experience Requirements:
2+ years of branch/bank operations experience and sales of retail financial products.
1+ year(s) of experience explaining credit products, accepting/closing consumer and business loan applications.
Licenses and Certifications:
Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO), if applicable.
Notary Public commission preferred.
Physical Requirements & Working Conditions:
Must be able to move and lift items up to 20lbs and perform other light physical work.
Must be able to operate standard office equipment, including phone, personal computer, copier, etc.
Must be able to clearly communicate verbally and in writing with all internal and external customers.
Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time.
Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Auto-ApplySpecialist - Commercial Documentation Center
Urban Honolulu, HI job
Job Description
Specialist I, II, III:
This position prepares business purpose loan documents within LaserPro in accordance with established bank guidelines while ensuring the highest level of accuracy & quality in a timely manner. These internally prepared loan documents involve collateral and commercial loans for the branches, business banking and commercial lending units which involve perfecting the bank's lien position, utilizing established bank systems, and capturing all pertinent information into the loan documents.
Senior Specialist:
Under the direction of the Department Manager and/or Documentation Administrator, this position prepares documents for complex commercial and commercial real estate loans for commercial lending units of the bank in accordance with established bank guidelines while ensuring the highest level of accuracy is achieved in a timely manner. Complex commercial and commercial real estate loans are defined as loans which contain a large number of complex loan documents.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Specialist I, II, III:
Prepare and/or facilitate preparation of documents in a timely and accurate manner for Consumer Personal and Collateral and simple Commercial Loans. Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively involves the Senior Specialist and/or Documentation Administrator as well as the lending unit leader, relationship officer and/or credit administrator, or others as appropriate to resolve any documentation issues. Demonstrates good knowledge of the bank's credit policies and documentation standards.
Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items.
Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the completion of transactions with Community Banking Branches as well as Community Banking Sales Support.
Senior Specialist:
Prepare and/or facilitate preparation of documents in a timely and accurate manner as set forth in the Credit Approval Document (CAM, Modification Agreement, Consumer Credit, etc.). Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively Involves the Documentation Administrator and/or Department Manager, as well as the lending unit leader, in-house counsel, relationship officer and/or credit administrator or others as appropriate to resolve any documentation issues. Demonstrates exceptional knowledge of the bank's credit policies and documentation standards.
Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. Demonstrates a positive attitude, a team player and provides exceptional service to both internal and external customers.
Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the ordering and completion of transactions with outside vendors (attorneys, title and escrow companies, etc.). In addition, ensure all necessary loan documents are scanned into Info/Access for booking in a timely manner.
Develop and prepares training for Documentation Specialists I, II and III, and other areas of the Bank on the process and procedures of the Documentation Center.
Minimum Qualifications:
Education:
H.S. Diploma or GED equivalency required.
Experience:
Specialist I:
1+ years of experience in commercial real estate documentation and reading legal documents required.
Specialist II:
2+ years of experience in commercial real estate documentation and reading legal documents required.
Specialist III:
3+ years of experience in commercial real estate documentation and reading legal documents required.
Senior Specialist:
4+ years of work experience using automated documentation preparation systems required.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Lead Portfolio Manager
Urban Honolulu, HI job
Job Description
Manages and grows the team's portfolio of Loan Syndications, Purchased Credits (SNC's & CLO's), and direct lending opportunities that are aligned with established lending and operational policies, that optimize capital utilization, and that provide strong risk adjusted profitability to the Bank with acceptable risk. Provides specialized expertise in credit underwriting and risk management in our core strategies and markets, including Interest Rate Hedging and Structured Credit. Possess a deep understanding of trends in capital markets, as well as the local, national, and global economy.
Executes in the role of Team Lead with a strong focus on leadership while creating an environment where all team members can thrive.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Portfolio Management:
Makes timely, well-informed, and balanced credit recommendations, by evaluating financial and other information, resolving issues of concern, and by accessing other internal and external sources.
Interacts directly with Agent Bank personnel, Sponsors, and Borrowers as a primary bank portfolio administration contact.
Coordinates the review of loan documentation and loan booking packages.
Coordinates the preparation of quarterly financial reporting and covenant compliance.
Coordinates portfolio reports and reviews (quarterly and semi-annually) and preparation of portfolio review presentations including review of risk grades with the assigned Credit Administrator for the entire portfolio.
Prepare annual review for all assigned credits and presents summary of the annual portfolio review to the Management Loan Committee.
Interfaces with Credit Administration, Risk Management, Treasury, Controllers, and other departments to address loan portfolio management, loan policy, and any related issues.
Monitors publicly traded companies for press releases and for other public announcements and news which may impact the portfolio.
Monitors secondary market activity as available.
Credit Management & Administration:
Appropriately manages and maintains credit quality aspects of assigned portfolio. This includes:
Effective engagement with Credit Administration and Bank's internal credit approval authorities for all credit presentations and any necessary modifications.
Proactive monitoring of financial trends of portfolio borrowers and related markets.
Conducting timely renewals and/or extensions of loans and minimizes all delinquencies (payment and tickler delinquencies).
Recommends appropriate waivers/amendments.
Maintains credit files incompliance with Bank Credit Policies & Procedures.
Prepares, reviews, and audits documentation to ensure documentation is accurate according to policy.
Prepares documentation and verifies recordings to secure assets as needed for direct lending credits.
Assembles and reviews documentation files for completeness for submission to Loan Processing.
Team Leadership:
Communicates actively and effectively with Portfolio Managers and Credit Underwriters.
Provides well-grounded assessments and development plans with clear accountability.
Consistently demonstrates strong collaboration with other areas of the Bank and stakeholders.
Financial Results and Efficiencies:
Leads Team to reach or exceed financial goals.
Constantly seeks and creates opportunities for the CSS Division.
Constantly seeks and implements efficiencies for the CSS Division.
Minimum Qualifications:
Education:
Bachelor's Degree in Finance or related field required.
Experience:
8+ years track record of successful business development and syndication experience within Corporate Banking/Capital Markets ‘mid-large corporate' segments ($500Mn-5Bn revenues) required.
5+ years of experience in sales management in financial services or related industries, preferably involving customer relationship management required.
5+ years of management to include staff required.
Successful Completion of Bank-sponsored Credit Training Program preferred.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Revenue and Debit Card Manager
Urban Honolulu, HI job
The Revenue and Debit Card Manager is responsible for all matters pertaining to the end-to-end process for consumer and small business deposit products and related fees. Develops strategies to increase fee revenue by conducting market assessments (external and internal) to improve profitability, procedural/ operational efficiencies or risk mitigation. Establishes and maintains relationships with various departments and outside vendors in an effort to develop/implement new fees and improve fee revenue from existing fee income sources. Fees managed include but are not limited to fee revenue associated with small business deposits, consumer deposits, investments, Trust and miscellaneous fees and services (ex: Safe Deposit Box and wires).
Manages the strategic development and operational functionality of the Bank's Debit and ATM card portfolio in alignment with the Bank's corporate objectives. Manages the systems and operational vendors involved in the card driver platform, card delivery, and the integrity of data transmission and security. Maintains industry intelligence in card technology and consumer trends, and identifies applications to enhance the Bank's corporate objectives. Promotes customer usage of and migration to debit card channels. Responsible for increasing the penetration, activation, and utilization of cards under management.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Fee Revenue
* Manage the overall fee and product portfolios to ensure that our fee strategy, new account growth, attrition, net growth, cross sales, and profitability support the bank's overall balance sheet and income statement goals.
* Responsible for setting and managing goals for fee revenue, product promotions and sales campaigns.
* Monitor the competitive environment for fee and product profitability/positioning and be aware of changes in the internal and external environment (customer behavior, competition, technological advances, economic conditions, regulatory changes etc.) that can impact profitability.
* Be able to quantify opportunity/financial impact after data gathering, research, or other analysis and provide recommendation via a Business Case.
* Obtain approval and implement fee revenue initiatives, product promotion and sales campaigns.
* Manage projects to develop and implement new fees and products, enhance or streamline existing fees and products etc. This includes defining business requirements, defining customer communication requirements, and tracking of results.
* Develop planning sheets for new fees/packages, products, promotions, and campaigns to include budget, cost/benefit analysis and project schedules.
* Track/report on performance of fee initiatives and campaigns.
* Report and research budget variances.
Debit/ATM Card Management:
* Manage the overall Consumer and Business Debit/ATM portfolio to identify, model and implement new debit-related fee revenue opportunities to support the bank's overall income statement goals.
* Responsible for increasing the Bank's key performance metrics for Penetration, Activation, and Utilization by creating strategies and tactics on the debit card platform for consumer and business cards.
* Design and lead campaigns to migrate customers to debit channels and reduce cash/check reliance.
* Ensure product tools are effective in supporting the sales team's objectives.
* Manage contracts and relationships with network, processor and delivery channel vendors.
* Assist Compliance, Risk and Audit teams on regulatory alignment and remediation.
* Streamline process and improve efficiency across the card lifecycle.
* Responsible for reporting and communicating performance against goals.
Relationship Management:
* Maintain relationships with sales teams, the front line, and support areas to achieve fee revenue and debit card goals.
* Negotiate, execute and manage customer, vendor, and third-party vendor agreements.
* Work with Training to disseminate Product Knowledge & Sales Tools well in advance of fee/debit card strategy launch/changes.
Strategic Initiatives:
* Assist Department Manager in developing, plans, and implements various strategic initiatives identified by Executive Committee as priority initiatives for the year. Utilize various project management skills as he/she will be working many business units across the bank as these initiatives are implemented.
Minimum Qualifications:
Education:
* Bachelor's Degree from an accredited 4-year university, preferably in Finance/Accounting, Business, or Management required.
Experience:
* 6+ years of experience in Finance or Accounting required.
* 3+ years of experience in banking required.
* 3+ years of management experience, or 5+ years supervisory experience required.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Specialist - Loan Booking (On-Site)
Urban Honolulu, HI job
Book consumer, collateral, dealer, HELOC, small business, commercial and residential mortgage loans. Maintain accounts, reconciling the G/L, etc. Booking complexity increases by Specialist level. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
* Book all consumer, collateral, dealer, HELOC, small business, commercial and residential mortgage loans, modifications, renewals and draw request onto the FISERV system. This includes an ability to interpret loan information from various forms, including loan recommendations, consumer loan approval form, and residential mortgage documents.
* Monitors, updates and maintains tickler reports on FISERV.
* Process HELC teaser rates and CD rate changes.
* Enter on-line file maintenance (i.e. grade changes, officer changes, rate changes, memos and ticklers) on FISERV.
* Reconcile various GL accounts used for clearing booking entries.
* Updates and maintains UCC filings. Prepare UCC continuations.
* Re-amortize, send letters and update payment schedules for MCM/BBR rates and SBA loans.
Minimum Qualifications:
Education:
Specialist I/II:
* H.S. Diploma or GED equivalency required.
Experience:
Specialist I:
* 1+ years of experience in loan booking/processing experience required.
Specialist II:
* 2+ years of experience in loan booking/processing experience required.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Turf Operations Support 3 - Kahului, HI
Kahului, HI job
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
Under general direction, performs a variety of job responsibilities which may include delivery of fertilizer and chemical products to customers from the Unit office, equipment and plant maintenance work, and fertilizer blending, responsible for unloading and proper storage of turf products from commercial trucks and loading of company, Class A, delivery trucks with customer orders. Maintenance of warehouse facility, inside and out, to help ensure facility is operating in a clean manner. Respond to customer questions on turf equipment.
**Key Responsibilities**
+ May assist with recordkeeping related to warehouse/inventory responsibilities.
+ Unload turf, seed, and fertilizer product from commercial delivery trucks. Ensure proper storage and handling of products. Load company delivery trucks with customer products. Pulls parts from inventory by use of forklift, or other company equipment.
+ Additional Key Activities: Seasonally, long hours may be required.
+ Maintenance of warehouse facility to include any repairs needed on operational equipment and troubleshooting. Ensure cleanliness of facility inside and out. Maintain clean and orderly warehouse.
+ Maintain product equipment and assist customers with equipment installation and use of turf equipment, i.e.. sprayers etc. Assist in misc. warehouse duties, i.e. inventories etc. Analyze returned equipment and recommend corrective procedures.
+ Miscellaneous duties such as assisting with special projects, attending training sessions, providing back-up when needed, etc.
Disclaimer - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
**Typical Education**
High school diploma or general education degree (GED). Combination of education, training and/or experience will be considered for this position.
**Skills & Relevant Experience**
+ Two plus years related experience and/or training
+ Knowledge of the local geography is preferred to assist in locating farms and fields
**Requirements**
+ Valid Driver's License
+ Forklift experience is required
+ Ability to maintain maintenance records for equipment
+ Ability to take on dispatching duties when necessary
+ Ability to lift 50lbs multiple times throughout the day
+ Ability to follow written and oral instructions
**Job Requisition ID** : 23551
**Travel Required** : Less than 10%
**Location(s)** : T&H Retail - Kahului HI
**Country:** United States
****The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. ****
Part-Time Customer Service Teller (International Market Place)
Urban Honolulu, HI job
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a Part-Time Teller to join their team at the International Market Place Branch located in Honolulu, HI.
Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service.
Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services.
Qualifications and Skills:
Ability to work independently
Basic computer knowledge
Problem solving capabilities
Strong customer service skills
Detail-oriented and organized
Strong listening and verbal communication skills
Cash handling skills with high degree of accuracy
Our Competencies:
Action Oriented
Effective Communication
Nimble Learning
Optimizing Work Processes
Situational Adaptability
Functional Skills
Schedule:
Approximately 16-24 hours per week
Availability needed: Weekday evenings, Weekends, Holidays
Benefits:
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
401K Plan - After 1 year of employment, CXI will match up to 4%
Tuition Assistance - After completing 90 days of employment, CXI offers tuition assistance for part-time employees *conditions apply*
Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays
Sick Time - After completing 90 days of employment, CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours)
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
Auto-ApplyUniversal Banker (Personal Banker) - Kahala Branch
Urban Honolulu, HI job
Multiple levels available based on experience. Universal Bankers are able to perform sales, servicing and operational functions in a branch. Assist in managing an assigned portfolio of High Value Clients (HVC) to build and retain customer relationships. Identifies potential customer banking needs and cross-sells other bank products and services; refers customers to specialist as appropriate. Responsible for meeting assigned operational, cross-sale and referral goals. Participates and supports the branch management team with ongoing coaching and development activities. Opens all types of consumer and business deposit and loan products; accepts and closes secured and unsecured consumer loan and personal lines of credit applications. Certified to accept and close home equity lines of credit and loans.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Sales/Servicing
* Accepts secured and unsecured consumer loan and personal lines of credit applications and able to open all types of consumer and business deposit products and related services
* Profiles customers while opening or servicing deposit accounts to determine needs.
* Actively participates in customer retention programs to build and retain customer relationships and find opportunities to acquire new relationships.
* Manages a portfolio of HVC customers to build and retain customer relationships.
* Analyzes tax returns and financial statements.
* Participates in branch or bank wide campaigns.
* Actively cross-sells and refers customers to the appropriate business partners
* Achieves all individual/branch goals as assigned which may include deposit, loan and portfolio growth goals; revenue & risk management targets.
Operational Effectiveness and Service Delivery
* Manages risk and takes prompt action in event of discovery of any loss or irregularities in the handling of transaction documents, accounts, or company assets.
* Process various transactions including but not limited to deposits, withdrawals, various payments, cash advances, U.S. Savings Bonds applications/redemptions, check cashing placing stops, cautions & holds, foreign currency exchange with minimal errors; balance teller cash on a daily basis.
* Purchase and sell cash to/from vault, assist in the replenishment of cash dispensers.
Minimum Qualifications:
Education:
* UB I: High School Diploma or equivalent required.
* UB II: Bachelor's Degree from an accredited university. Relevant work experience may substitute for the degree requirement.
UB I Experience Requirements:
* 1+ year(s) of demonstrated success in sales and customer service.
* 1+ year(s) of branch operations experience or successful completion of teller and new account certification within 6 months of hire.
UB II Experience Requirements:
* 2+ years of branch/bank operations experience and sales of retail financial products.
* 1+ year(s) of experience explaining credit products, accepting/closing consumer and business loan applications.
Licenses and Certifications:
* Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO), if applicable.
* Notary Public commission preferred.
Physical Requirements & Working Conditions:
* Must be able to move and lift items up to 20lbs and perform other light physical work.
* Must be able to operate standard office equipment, including phone, personal computer, copier, etc.
* Must be able to clearly communicate verbally and in writing with all internal and external customers.
* Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time.
* Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Teller - Manoa Branch (Part-Time 20 hours/week)
Urban Honolulu, HI job
Engaged. Energetic. Enthusiastic.
These are just a few words that describe Central Pacific Bank's Tellers.
Tellers at Central Pacific Bank believe customer service begins with exceeding (not simply meeting) customer expectations. You are the face of our company to many customers and non-customers alike. Processing routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.) and giving a warm welcome to everyone who comes into the branch are key performances of your position. Helping customers meet their financial goals by information them of products and services to meet their individual needs is your passion.
We're looking for people, like you, who want more than just a job - people who want to make a difference in the communities where we live and work.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Cash Handling & Customer Service
Provides an Exceptional Customer Experience
Delivers personalized customer service and consistently look for ways to “WOW” customers
Tackles a variety of financial transactions ranging from check cashing & cash deposits to loan payments to counting currency and coin accurately.
Maintains accurate records of each customer in accordance with the bank's policies and procedures
Answers customer questions with a can-do attitude, no matter how complex or technical
Complies with all security procedures and bank regulations that apply to your position
Maintains working knowledge of our policies and procedures that apply to your position.
Safeguards assigned, branch and customer cash according to Security Procedures
Deposit Product Referrals
Holds financial conversations to determine needs and refer appropriate solutions
Identifies referral opportunities to maintain relationships and adds value for all customers
Actively cross sells bank products and services
Participates in branch or bank wide campaigns
Maintains and submits customer referrals and reports as required
Works as a team to meet and exceed individual and team goals
Minimum Qualifications:
Education:
High School Diploma or equivalent required.
Teller I Requirements:
6 months or more of experience in cash handling and customer service.
Teller II Requirements:
1+ year(s) of experience in cash handling and customer service.
1+ year(s) of experience in a Financial Institution and/or Teller experience.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Auto-ApplyUniversal Banker (Personal Banker) - Pearl Highlands Branch
Pearl City, HI job
Multiple levels available based on experience. Universal Bankers are able to perform sales, servicing and operational functions in a branch. Assist in managing an assigned portfolio of High Value Clients (HVC) to build and retain customer relationships. Identifies potential customer banking needs and cross-sells other bank products and services; refers customers to specialist as appropriate. Responsible for meeting assigned operational, cross-sale and referral goals. Participates and supports the branch management team with ongoing coaching and development activities. Opens all types of consumer and business deposit and loan products; accepts and closes secured and unsecured consumer loan and personal lines of credit applications. Certified to accept and close home equity lines of credit and loans.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Sales/Servicing
* Accepts secured and unsecured consumer loan and personal lines of credit applications and able to open all types of consumer and business deposit products and related services
* Profiles customers while opening or servicing deposit accounts to determine needs.
* Actively participates in customer retention programs to build and retain customer relationships and find opportunities to acquire new relationships.
* Manages a portfolio of HVC customers to build and retain customer relationships.
* Analyzes tax returns and financial statements.
* Participates in branch or bank wide campaigns.
* Actively cross-sells and refers customers to the appropriate business partners
* Achieves all individual/branch goals as assigned which may include deposit, loan and portfolio growth goals; revenue & risk management targets.
Operational Effectiveness and Service Delivery
* Manages risk and takes prompt action in event of discovery of any loss or irregularities in the handling of transaction documents, accounts, or company assets.
* Process various transactions including but not limited to deposits, withdrawals, various payments, cash advances, U.S. Savings Bonds applications/redemptions, check cashing placing stops, cautions & holds, foreign currency exchange with minimal errors; balance teller cash on a daily basis.
* Purchase and sell cash to/from vault, assist in the replenishment of cash dispensers.
Minimum Qualifications:
Education:
* UB I: High School Diploma or equivalent required.
* UB II: Bachelor's Degree from an accredited university. Relevant work experience may substitute for the degree requirement.
UB I Experience Requirements:
* 1+ year(s) of demonstrated success in sales and customer service.
* 1+ year(s) of branch operations experience or successful completion of teller and new account certification within 6 months of hire.
UB II Experience Requirements:
* 2+ years of branch/bank operations experience and sales of retail financial products.
* 1+ year(s) of experience explaining credit products, accepting/closing consumer and business loan applications.
Licenses and Certifications:
* Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO), if applicable.
* Notary Public commission preferred.
Physical Requirements & Working Conditions:
* Must be able to move and lift items up to 20lbs and perform other light physical work.
* Must be able to operate standard office equipment, including phone, personal computer, copier, etc.
* Must be able to clearly communicate verbally and in writing with all internal and external customers.
* Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time.
* Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Teller - Hawaii Kai Branch
Urban Honolulu, HI job
Engaged. Energetic. Enthusiastic. These are just a few words that describe Central Pacific Bank's Tellers. Tellers at Central Pacific Bank believe customer service begins with exceeding (not simply meeting) customer expectations. You are the face of our company to many customers and non-customers alike. Processing routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.) and giving a warm welcome to everyone who comes into the branch are key performances of your position. Helping customers meet their financial goals by information them of products and services to meet their individual needs is your passion.
We're looking for people, like you, who want more than just a job - people who want to make a difference in the communities where we live and work.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Cash Handling & Customer Service
* Provides an Exceptional Customer Experience
* Delivers personalized customer service and consistently look for ways to "WOW" customers
* Tackles a variety of financial transactions ranging from check cashing & cash deposits to loan payments to counting currency and coin accurately.
* Maintains accurate records of each customer in accordance with the bank's policies and procedures
* Answers customer questions with a can-do attitude, no matter how complex or technical
* Complies with all security procedures and bank regulations that apply to your position
* Maintains working knowledge of our policies and procedures that apply to your position.
* Safeguards assigned, branch and customer cash according to Security Procedures
Deposit Product Referrals
* Holds financial conversations to determine needs and refer appropriate solutions
* Identifies referral opportunities to maintain relationships and adds value for all customers
* Actively cross sells bank products and services
* Participates in branch or bank wide campaigns
* Maintains and submits customer referrals and reports as required
* Works as a team to meet and exceed individual and team goals
Minimum Qualifications:
Education:
* High School Diploma or equivalent required.
Teller I Requirements:
* 6 months or more of experience in cash handling and customer service.
Teller II Requirements:
* 1+ year(s) of experience in cash handling and customer service.
* 1+ year(s) of experience in a Financial Institution and/or Teller experience.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Universal Banker I (Main Banking Center)
Urban Honolulu, HI job
Under the supervision of the Manager, creates and delivers exceptional customer experiences by engaging clients with exceptional customer service while ensuring that engaged clients understand how digital and mobile alternatives can complete their banking transactions quickly and efficiently.
Introduces and sells customers financial services to meet their short-and-long term needs, as identified by profiling and through knowledge of products and services.
Processes all types of financial transactions for clients, balances own cash and assists with vault, ATM cash recycler and armored car duties.
Auto-ApplyTeller - Main Branch
Urban Honolulu, HI job
Engaged. Energetic. Enthusiastic. These are just a few words that describe Central Pacific Bank's Tellers. Tellers at Central Pacific Bank believe customer service begins with exceeding (not simply meeting) customer expectations. You are the face of our company to many customers and non-customers alike. Processing routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.) and giving a warm welcome to everyone who comes into the branch are key performances of your position. Helping customers meet their financial goals by information them of products and services to meet their individual needs is your passion.
We're looking for people, like you, who want more than just a job - people who want to make a difference in the communities where we live and work.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Cash Handling & Customer Service
* Provides an Exceptional Customer Experience
* Delivers personalized customer service and consistently look for ways to "WOW" customers
* Tackles a variety of financial transactions ranging from check cashing & cash deposits to loan payments to counting currency and coin accurately.
* Maintains accurate records of each customer in accordance with the bank's policies and procedures
* Answers customer questions with a can-do attitude, no matter how complex or technical
* Complies with all security procedures and bank regulations that apply to your position
* Maintains working knowledge of our policies and procedures that apply to your position.
* Safeguards assigned, branch and customer cash according to Security Procedures
Deposit Product Referrals
* Holds financial conversations to determine needs and refer appropriate solutions
* Identifies referral opportunities to maintain relationships and adds value for all customers
* Actively cross sells bank products and services
* Participates in branch or bank wide campaigns
* Maintains and submits customer referrals and reports as required
* Works as a team to meet and exceed individual and team goals
Minimum Qualifications:
Education:
* High School Diploma or equivalent required.
Teller I Requirements:
* 6 months or more of experience in cash handling and customer service.
Teller II Requirements:
* 1+ year(s) of experience in cash handling and customer service.
* 1+ year(s) of experience in a Financial Institution and/or Teller experience.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.