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Territory sales representative skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Jonathan Byers,
Kaustav Misra Ph.D.
Territory sales representative example skills
Below we've compiled a list of the most critical territory sales representative skills. We ranked the top skills for territory sales representatives based on the percentage of resumes they appeared on. For example, 18.1% of territory sales representative resumes contained customer service as a skill. Continue reading to find out what skills a territory sales representative needs to be successful in the workplace.

15 territory sales representative skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how territory sales representatives use customer service:
  • Enhanced images for companies across Iowa by consistently providing superior customer service for high-quality work apparel, facility products and services.
  • Established networking relationships with customers, architects, builders and suppliers within territory building brand recognition and superior customer service.

2. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how territory sales representatives use crm:
  • Recorded all customer contact utilizing company CRM (customer relationship management system).
  • Introduced CRM to corporate management to enhance customer relationships.

3. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how territory sales representatives use product knowledge:
  • Utilized comprehensive product knowledge, and enthusiastic personality to quickly map out customer needs and recommend appropriate solutions.
  • Contributed to corporate revenue and profitability by developing client product knowledge, awareness and sales.

4. Excellent Time Management

Here's how territory sales representatives use excellent time management:
  • Demonstrate excellent communication skills and excellent time management skills.
  • Developed excellent time Management skills.

5. Sales Growth

Here's how territory sales representatives use sales growth:
  • Established an environment and foundation for future sales growth, prioritizing effectively and in accordance with corporate objectives.
  • Managed sales growth by implementing customer-retention and new business development systems within the territory.

6. Business Relationships

Here's how territory sales representatives use business relationships:
  • Develop business relationships at assigned accounts and provide these accounts with information about selling, profitability and placement of our products.
  • Developed strong account business relationships as well as strong and constructive personal relationships with account delivery partners.

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7. Sales Strategies

Here's how territory sales representatives use sales strategies:
  • Developed unique and individualized sales strategies and closing tactics for specific areas to accommodate the eclectic demographic region.
  • Marketed plan and executed professional sales strategies to increase customer productivity in the alcohol distribution industry.

8. Wine

Here's how territory sales representatives use wine:
  • Provided personal wine educational account staff training and extensive customer wine tastings.
  • Supplied these establishments with refreshments, liquor, wine, and beer for Parties, and events at their establishments.

9. Trade Shows

Here's how territory sales representatives use trade shows:
  • Attended and promoted regional and national conventions and trade shows *Orchestrated professional uniform programs based on customers image and requirements
  • Coordinated and actively participated in area, regional and national trade shows and organizations to promote the company.

10. Patients

Here's how territory sales representatives use patients:
  • Educated providers and patients on innovations in the respiratory industry along with enhanced services.
  • Served as a liaison promoting communication between patients and caregivers.

11. Business Sales

Here's how territory sales representatives use business sales:
  • Developed and managed protected territory in business to business sales.
  • Engaged clients in direct sales and business to business sales to create contracts and long term equipment loans.

12. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how territory sales representatives use account management:
  • Created and executed sales/business plan and goals for the territory, balancing new business development with account management and customer support.
  • Managed all day-to-day operations, including sales, marketing, product representation, positioning and overall account management.

13. Work Ethic

Here's how territory sales representatives use work ethic:
  • Awarded by management for great work ethic, loyalty, and dependability.
  • Awarded the Bill Agovino award in 2006 and 2013 for increased sales and strong work ethic.

14. Product Demonstrations

Product demonstrations mean displaying products or services offered by an organization to potential customers. It assists in capturing prospective clients or investors interested in the product. It also helps in addressing more comprehensively the concerns of a specific product.

Here's how territory sales representatives use product demonstrations:
  • Conducted innovative new product demonstrations and performed in-service training seminars for hospital staff.
  • Performed equipment & product demonstrations; coordinated customer training with manufacturer agents.

15. Territory Management

Here's how territory sales representatives use territory management:
  • Demonstrated excellent time and territory management skills in large geography; consistently exceeded call and sales expectations.
  • Completed all facets of territory management in a timely and accurate manner.
top-skills

What skills help Territory Sales Representatives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on territory sales representative resumes?

Jonathan ByersJonathan Byers LinkedIn profile

Assistant Director, Virginia Polytechnic Institute and State University


- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What territory sales representative skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.Kaustav Misra Ph.D. LinkedIn profile

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young territory sales representatives need?

Michael MikitkaMichael Mikitka LinkedIn profile

Executive Vice President, MHI – Material Handling Industry

Courses and internships are essential. While the required depth of knowledge may vary from one position to another, employers are generally looking for candidates with strong "people-related" skills, those who are willing to continue to learn, and those with the ability to be flexible and adapt.

By "people-related" skills, I mean the abilities associated with effective communication (listen and express ideas and direction) and the skills related to working independently and a team.

As for the interest to continually learn... from a technology, data, and equipment perspective, today's supply chain looks very different than it did 10-years ago. The willingness and ability to continually learn are essential for anyone in a leadership role.

As for flexibility and adapting...supply chain/logistics is as much about responding to disruption and demand as it is planning for it. There is a predictable demand (i.e., seasonal...everyone knows when back-to-school shopping begins). Then there is the unpredictable demand (i.e., power-outages, wildfires, pandemic) that impact market and the ability to operate. Candidates that express flexibility and problem-solving skills will be much sought-after.

What technical skills for a territory sales representative stand out to employers?

Dr. Matteo Cantarello Ph.D.

Visiting Assistant Professor of Hispanic Studies, William & Mary

Programming has become an asset within the humanities, too. Even though hires of digital humanists are still limited in number (at least within my discipline), they are probably destined to increase in the near future. Also, flexibility and versatility with respect to teaching are also highly marketable. Any candidate who has experience with in-person, hybrid, and online courses and who has degrees, titles, and certificates that demonstrate that is extremely appreciated on the academic job market.

What soft skills should all territory sales representatives possess?

John Cicala Ph.D.John Cicala Ph.D. LinkedIn profile

Associate Professor of Digital Marketing, University of North Alabama

The ability to write for reading and not to write as if they are simply transcribing an internal conversation with the paper or whatever media is being used to communicate. They should also possess the ability to interact and to converse with others in person and to actively listen.

List of territory sales representative skills to add to your resume

Territory sales representative skills

The most important skills for a territory sales representative resume and required skills for a territory sales representative to have include:

  • Customer Service
  • CRM
  • Product Knowledge
  • Excellent Time Management
  • Sales Growth
  • Business Relationships
  • Sales Strategies
  • Wine
  • Trade Shows
  • Patients
  • Business Sales
  • Account Management
  • Work Ethic
  • Product Demonstrations
  • Territory Management
  • Sales Training
  • Sales Process
  • Customer Satisfaction
  • Business Development
  • Sales Targets
  • Sales Presentations
  • Broadband
  • POS
  • Customer Accounts
  • TSR
  • Sales Quota
  • Product Line
  • Store Management
  • Sales Objectives
  • Increase Sales
  • Indirect Sales
  • Sales Volume
  • Cold Calls
  • Building Relationships
  • Product Sales
  • Customer Relations
  • OEM
  • MRO
  • Pharmaceutical Products
  • Cardiology
  • Retail Store
  • Branch Management
  • Depot
  • Store Training
  • Professional Selling
  • Develop Leads
  • Internal Medicine

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.