Center Specialist jobs at Terros Health

Job Details Position Type: Full Time Education Level: High School Diploma/GED Salary Range: Undisclosed Travel Percentage: In-Office Job Shift: Day Shift Job Category: Medical Front Office Description Terros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our 27th Ave Health Center in Phoenix, AZ. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one- year relevant front office customer facing and focused service experience in healthcare, hospitality or banking and we will train you! The position performs a variety of duties which include, but are not limited to, greeting individuals , appointment scheduling, intake interviews, gathering information and paperwork. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking. We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years. We help people live their lives in recovery and we save lives every day. HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media. Terros Health is hiring a Health Center Relations Specialist for our 27th Ave location (3864 N 27th Ave, Phoenix, AZ. 2 Different Schedules - Monday - Thursday 11:30 am - 8 pm & Friday 7:30 am - 5 pm Tuesday-Saturday 8 am-5 pm Minimum One- Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required. Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred Health Center Relations Specialist Duties Include: * Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values. * Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check. * Review and update the daily schedules; ensuring all necessary data is accurately collected. * Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines. * Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types. Apply with your resume at ******************** Benefits & Wellness * Multiple medical plans - including a no premium plan for employees and their families * Multiple dental plans - including orthodontia * Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support * 4 Weeks of paid time off in the first year * Wellness program * Child Care Support Program * Pet Insurance * Group life and disability insurance * Employee Assistance Program for the Whole Family * Personal and family mental and physical health access * Professional growth & development - including scholarships, clinical supervision, and CEUs * Employee perks and discounts * Gym memberships * Tuition at GCU and University of Phoenix * Car rentals * Bilingual pay differential Qualifications * High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred. * At least one year relevant front office customer-facing service experience in healthcare, behavioral health, dental or a medical office preferred. Experience in hospitality (i.e., meeting or conventions, hotel), or banking will also be considered. * Familiarity with health insurance eligibility and electronic health record management systems. Experience with NextGen preferred. * Intermediate level of competency in Microsoft Suite and web-based programs. * Experience in managing a wide range of administrative, support related tasks. Must be well organized, flexible, able to multi-task, possess strong time management skills, attention to detail and enjoy working in a fast-paced, ever changing environment. * Excellent written and verbal communication skills. * Proven track record of delivering a high level of customer service in a healthcare setting. * Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role. * This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years' driving experience or no driving experience. * Must pass background check, TB test and other pre-employment screening Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hologic is seeking a Clinical Services Specialist (Level 2) to provide applications for the entirety of BSH Imaging portfolio and leverage customer relationships to drive adoption and implementation of existing and new technologies. This role will also stay current with any required certifications by respective accrediting body (i.e. ARRT) and support various corporate initiatives as required. A successful CSS will stay informed of competitive intel and provide updates to Sales and Marketing. Description Duties & Responsibilities: Provide product knowledge to customers in conjunction internal teams to exceed territory, Regional and Area sales goals Provide post-sales application support of Hologic imaging/interventional products (new hire year 1) Provides pre & post application support of Hologic imaging/interventional products after year 1 Provide competitive information/new product information to appropriate internal teams Provide competitive market information to corporate marketing Maintain full understanding and knowledge of all Hologic breast health products and all other adjunct technologies as developed or introduced into the market including configurations, new features, software enhancements, market use and pricing Customize clinical and technical presentations for the audience, utilizing appropriate resources in a professional manner Training Customer on new product or product updates including system and functionality Provide continued customer service through post-applications support Always maintain a high standard of medical ethics and is self-motivated to increase knowledge of the field, disease state and new procedures as they evolve Support various corporate initiatives as required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required: Effective communication skills, including ability to interact with medical staff, sales, marketing and global franchise leaders Adept at connecting to a wide range of individuals and networking with the intent of growing business Must be able to operate in a fast-paced, dynamic environment Ability to be highly adaptable to complexity and change with accuracy and attention to detail Excellent verbal and written skills Ability to build stable working relationships both internally and externally with customers Maintain required ARRT qualifications as applicable Ability to lift and/or move up to 50lbs Education: Bachelor's degree preferred Graduate of an accredited Radiologic Sciences Program Licenses/Certifications (RT)(R)(M) for Mammography Current compliance with Continuing Education Unit (CEU) requirements for specialties as appropriate. Experience: Qualified candidates require 2-3 years clinical experience in breast imaging and /or DXA as a registered technologist. Experience of biopsy suite preferred. Additional Details: 100% travel required - Domestic travel to customer locations by automobile and/or airplane (may include occasional evening/weekend travel and extended periods of time). A valid driving license and driving record satisfactory to the company, as well as a serviceable vehicle available for work use is mandatory. The annualized base salary range for this role is $77,600 to $121,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. International travel may also be required. #LI-KM3 Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer & VEVRAA Federal Contractor

Job Details MBH Claudia Black Center - Wickenburg, AZ Full Time High School Diploma Health CareDescription At Meadows Behavioral Health we understand that new directions to career advancing and improvement can be scary, but we are excited to offer you a possible new rewarding chapter with us! Come join us in transforming lives! Who are we? Meadows Behavioral Health is a leader in the behavioral health industry. We offer a range of specialized programs, including residential, outpatient, and virtual treatment. We provide care for drug and alcohol addiction, trauma, sexual addiction, behavioral health conditions, and co-occurring disorders. We offer state-of-the-art care including neurofeedback and other services. Our evidence-based approach is rooted in decades of clinical experience, with more than 45 years in the field. Our approach is different and success stories from our patients are the proof . Who are you? Are you compassionate, innovative and have a passion to make an impact? Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 75% of our current top-level executive staff are organic internal promotions from within. We might be a perfect fit for you! Position Summary: The Behavioral Health Associate serves as an integral part of the multidisciplinary treatment team and is responsible for monitoring and reporting of patient behaviors; providing continuous patient care, supervision, interaction, and role modeling; assisting in patient data collection, recording, and maintenance; and responding in crisis situations and emergencies as needed. Essential Job Functions: Ensures the well-being of patients and provides a safe, positive, supportive, and structured environment. Maintains a constant awareness and supervision of patients Interacts routinely with patients, observes behaviors, and communicates significant observations to group therapist and supervisor. Intervene appropriately with patients experiencing a behavioral crisis situation, i.e., suicidal, threatening behavior, elopement and/or other situations, using approved interventions. Provide education in accordance with patient weekly schedule under supervision of Clinical Director. Participate with the treatment team in implementation of the individualized plan of care. Report factors that may impede successful accomplishment of the treatment plan to group therapist and supervisor. Assists in the admission and discharge of patient. Engages with patient in activities and interactions designed to encourage achievement of treatment goals (e.g. peer support check-ins, virtual meetings, ancillary services, skill practice and exposure-oriented exercises, environment of care patient engagement activities, alumni visits, open art, gym, recreation, and Brain Center. Documents in patient records timely, accurately, and appropriately Serves as a resource for new patients introducing them to other patients and staff, explaining programs and encouraging participation. Orients patients to the activities program, explaining the benefits of activities. Initiate and maintain ongoing communication with referent, other health care providers as well as family members for care coordination. Supports outcome and satisfaction survey data collection. Assists with monthly chart audit process. Qualifications Education and Experience: Bachelor's degree in behavioral science or related field preferred. High School Diploma/GED required One years' experience working in a behavioral health care facility preferred

Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. We're looking for someone who can thrive in a high-volume support environment while keeping quality and care at the center of every interaction. As the first point of contact for both patients and pharmacy partners, you'll play a key role in shaping how people experience Nimble. It's not just about answering questions- it's about building trust and making sure every issue is handled with clarity, urgency, and empathy. The right person for this role is a strong critical thinker who can troubleshoot quickly, collaborate across teams, and take full ownership of the issues they handle. You know how to ask the right questions, communicate clearly, and follow through without dropping the ball. You're also comfortable multitasking across multiple chats and tasks at once, while maintaining accuracy and empathy. If you take pride in delivering exceptional service and making things right, we want to hear from you. Hourly Pay: $21.75Schedule: Current hours of operation are Monday - Friday, 7:00am to 6:00pm, and the schedule will fall within that window.Hybrid: On-site 3 days per week (Tuesday-Thursday) in our Tempe office You will: Deliver high-quality support via chat, email, and phone Manage multiple chats at once while maintaining accuracy and care Triage and troubleshoot a wide range of support inquiries- averaging 50-70 tickets per day Communicate clearly and empathetically with patients, pharmacy partners, and internal teams Use tools like Gladly, Salesforce, and Slack to investigate and resolve questions Document cases thoroughly and follow up in a timely manner Flag trends and share insights to help improve processes What you bring: Bachelor's degree or extensive experience in Customer Support Background in customer service, healthcare, pharmacy, retail, or a similar field Strong problem-solving and multitasking skills, especially in chat-heavy environments Excellent written and verbal communication Comfort working in a structured, high-volume environment Familiarity with Gladly and Salesforce is a plus What's in it for you: Compassionate and driven colleagues in a collaborative, high-impact environment Accelerated career growth in a fast-growing company Direct access to executives and a transparent company culture Rare opportunity to shape the future of healthcare and improve the lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year 11 Paid Holidays Work with a collaborative team at the Signature Tempe Hayden Ferry Regus building, just steps from Tempe Town Lake At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.

Department Name: Banner Staffing Services-AZ Work Shift: Day Job Category: Administrative Services Estimated Pay Range: $20.01 - $30.01 / hour, based on location, education, & experience. In accordance with State Pay Transparency Rules. "Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. Learn more at **************************** As a Senior Service Center Representative for Banner Plans & Networks you will take inbound calls answering member and provider questions regarding coverage, benefits, claims, and other plan inquiries. You will be working in a fast paced and multitasking environment. You will provide excellent customer service and satisfaction with a goal of first call resolution. As a Senior Service Center Representative, you will be working in a remote setting. Your shifts will be Monday-Friday between 8am-8pm, Arizona Time Zone. (Some after-hours or weekends may be required for certain types of training. Advanced notification will be provided when this is necessary.) Please note Banner Staffing Services roles do not offer medical benefits or paid time off accrual. These roles are assignment based with no guarantee of hours and assignments can conclude at any time. If this role sounds like the one for you, Apply Today! As a valued and respected Banner Health team member, you will enjoy: * Competitive wages * Paid orientation * Flexible Schedules (select positions) * Fewer Shifts Cancelled * Weekly pay * 403(b) Pre-tax retirement * Resources for living (Employee Assistance Program) * MyWell-Being (Wellness program) * Discount Entertainment tickets * Restaurant/Shopping discounts Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required. POSITION SUMMARY This position provides leadership and expertise to the representatives providing customer service to providers and members of benefit plans; supports the development of the company health plans as well as the staff by coordinating the training, documentation, client communication techniques, and other resources necessary to ensure an excellent quality of service. This position serves as a primary resource in complex and/or sensitive cases and takes escalated calls. May be assigned to work in a variety of team leadership, work flow management and/or quality assurance functions. CORE FUNCTIONS 1. Provides customer service, researches and solves problems for escalated calls and member or provider issues requiring investigation and problem solving. 2. Provides training and informational/reference resources for the service center. 3. Maintains records, tracks cases, issues correspondence and log events for assigned area of benefits services. 4. Provides direction and leadership in daily work and workflow of a service center team. 5. Works on special projects as assigned. 7. Works under limited supervision to provide for diverse customer service needs for multiple benefit plans. Interprets company and contracted managed care organization policy and procedure. Makes decisions within structured definitions and defined policy. This position manages diverse customer needs while positioning services and programs as the preferred choice for meeting the stated needs. This position independently interprets benefits and managed care policies and procedures and communicates accordingly to customer base, following general guidelines and standards, this position will determine appropriate action to meet customer needs. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Must have substantial previous related work experience in managed care benefits member/provider services work are required, with three to fours years of experience in a high volume service center or managed care environment, preferably with self-insured plans. Must possess excellent communication skills to handle moderately complex inquiries, while maintaining a positive and helpful attitude. Requires the ability to handle a high volume of incoming calls, search the database or resources tools for correct and timely information, and maintain a professional demeanor all times. Must have the ability to learn and effectively use the company's customer information systems, as well as developing and maintaining a fundamental knowledge of the organization's benefit plans. PREFERRED QUALIFICATIONS Experience working with self insured plans is highly preferred. Bilingual Spanish/English skills are a plus. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Unlock your potential for professional development! We are hiring a Recovery Resolution Specialist to join our Finance team! Located in northwest Arizona, Kingman has a mild climate with stunning Arizona sunsets! In the shadows of beautiful mountain ranges and nearby lakes, Kingman is an outdoor enthusiasts' paradise with abundant sunshine and is a great community to live, work and play! Benefits (Full Time Employees) We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities: Exceptional Colleagues Join us and you'll be a part of a culture where we support each other and celebrate what makes each of us a special person as we work together with integrity, compassion, teamwork, respect, and accountability. Our leaders demonstrate their commitment by gathering feedback, supporting, and empowering team members to do their best work through regular leadership rounding. Health and Well-Being Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability Generous Paid Leave Accruals 403b Pension Plan with Employer Contributions Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program Employee Identity Theft Protection On-site daycare exclusive to our employees' children of all ages Career Growth and Development Tuition Reimbursement/Scholarships for full-time employees As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program So much more! Key Responsibilities: The Recovery Specialist reviews Health Insurance claim reimbursement to insure that the hospital is maximizing recoveries. This position applies claims processing knowledge in conjunction with the current contracts and processes to identify inappropriate claims payments. This includes interpreting and entry of facility/provider contracts into the hospitals expected reimbursement software and auditing the claims against the contracts to ensure accurate audit results. Minimum Requirements: Education: High school graduate or equivalent Experience: Experience in a Hospital or Physician's office related to billing and/or reimbursement. Skills/Knowledge: Must have a passion for solving complex medical claim reimbursement problems. Must be an independent thinker with a great attention to detail. Ability to communicate effectively with others and must be a self-disciplined team member that enjoys working in a collaborative environment. Ability to multitask, set priorities and meet deadlines. Knowledge of CPT /ICD coding, reimbursement analysis, good verbal and written skills. Knowledge of health insurance plan provisions to include commercial and governmental plans, hospital charging methodology, revenue codes, billing rules and regulations. Facility Profile: Kingman Regional Medical Center is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. Kingman Regional Medical Center is recognized as an innovator in rural healthcare, and a teaching hospital. We provide a full-continuum of highly-technical and specialized medical services to meet the healthcare needs of our community.

Job Description Customer Care Specialist - No Healthcare Experience Needed Make a Meaningful Impact - Bring Compassion, We'll Provide the Training At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step.

🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care. We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don't Have Healthcare Experience? We'll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩 ⚕️ Your Role as a TMS Technician As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient's care journey 💡 About Serenity Healthcare We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today - Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. Requirements 🌱 What We're Looking For You don't need a medical degree - just a genuine love for helping people. We're seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job Benefits 💼 Why You'll Love Working at Serenity ✔ Fulfillment - Help people take back their lives ✔ Career growth - We promote from within as we expand nationwide ✔ Supportive culture - You'll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities

Job Description Customer Care Specialist - No Healthcare Experience Needed Make a Meaningful Impact - Bring Compassion, We'll Provide the Training At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step.

Customer Care Specialist - No Healthcare Experience Needed Make a Meaningful Impact - Bring Compassion, We'll Provide the Training At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step. 💡 No medical experience required. We provide full paid training and national certification. About the Role As a Customer Care Specialist, you'll work closely with patients undergoing Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a calming, consistent presence throughout their care experience. Key Responsibilities: Deliver one-on-one support during patient treatment sessions Operate and monitor TMS equipment (training provided) Encourage patients using positive tools like journaling, goal-setting, and mindfulness Maintain accurate session records and communicate with medical staff Create a warm, supportive environment for every patient About Serenity Healthcare Serenity Healthcare is a national mental health provider offering personalized, evidence-based treatment for people who haven't found relief through traditional therapies. Our team uses FDA-cleared TMS technology and a whole-person approach to help patients heal from anxiety, depression, PTSD, and more. Ready to Make a Difference? Apply now and be the reason someone finds hope again. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply. Requirements Who We're Looking For We hire people for character and heart, not just experience. We're especially interested in individuals with backgrounds in: Customer service, hospitality, education, retail, or similar people-facing roles A passion for supporting others through tough times Strong emotional intelligence and a calm, kind demeanor Minimum Requirements: 2+ years of full-time professional experience (any industry) Clear, professional verbal and written communication skills High level of empathy, patience, and emotional resilience Punctual, dependable, and open to feedback Must be authorized to work in the U.S. Background check and drug screening required Benefits Why Join Serenity Healthcare? At Serenity, you'll do more than work - you'll help people take back their lives. Benefits Include: 90% employer-paid medical, dental & vision 10 PTO days (15 after 1 year) + 10 paid holidays 401(k) Rapid promotion opportunities as we grow Positive, mission-driven culture where your contribution matters

🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care. We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don't Have Healthcare Experience? We'll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩 ⚕️ Your Role as a TMS Technician As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient's care journey 🌱 What We're Looking For You don't need a medical degree - just a genuine love for helping people. We're seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job 💼 Why You'll Love Working at Serenity ✔ Fulfillment - Help people take back their lives ✔ Career growth - We promote from within as we expand nationwide ✔ Supportive culture - You'll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities 💡 About Serenity Healthcare We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today - Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

Job Title: Call Center Representative Reports To: Supervisor, Call Center Job Summary: Confirms patient appointments and verifies patient insurance and demographic information. Qualifications and Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required. Job duties may be modified at any time based on business needs. Essential Job Duties: Answers phone calls expediently and refers inquiries to the appropriate parties as needed. Schedules and confirms patient appointments over the phone. Explains health center procedures to patients. Verifies medical insurance coverage and eligibility and expires any insurances that are not active. Verifies dental insurance coverage and eligibility, deductible, and maximum coverage. Informs patients of account balances and correct billing amounts. Notifies patients of insurance co-pays. Verifies patient demographic information. Ensures accuracy of information in telephone messages and deciphers the correct amount to charge self-pay or sliding fee schedule patients. Takes payments over the phone. Provides referral status information to patients. Working assigned weekends as required. Other duties as assigned. Required Minimum Qualifications - Education, Experience, Certificates & Licenses: High School Diploma or GED. Three to six months customer service experience. Preferred Qualifications - Education, Experience Certificates & Licenses: One year of experience in a medical setting providing office support preferred. Required Language Skills: Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format. Bilingual in English and Spanish may be required based on current staffing patterns, patient population, and/or duty assignment. Physical Requirements: Ability to occasionally exert enough force to move objects weighing up to 10 pounds. Ability to continuously remain in a stationary position. Ability to occasionally move about inside the workplace to access files, office machinery, etc. Possesses hand-eye coordination and manual dexterity necessary to constantly operate computers, telephone, and other office machinery. Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents. Ability to discern the nature of sounds at a normal spoken volume. Other Required Knowledge, Skills, and Abilities: Ability to add, subtract, multiply, and divide in all measure, using whole numbers, common fractions, and decimals. Ability to gather data in an organized fashion from varied sources. Ability to take direction and perform assignments accordingly. Knowledge of prepaid health plans preferred. Knowledge of HIPAA and Corporate Compliance rules and regulations. Computer literacy required. Knowledge of Electronic Health Records preferred. Ability to provide excellent customer service by mail, telephone, and in-person. Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans. Ability to display a positive attitude towards patients, providers, supervisors, and other staff. Work Environment & Conditions: Work environment is typical of an administrative office setting with no substantial exposure to adverse environmental conditions.

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

AVECCC is a 24-hour veterinary emergency and critical care hospital in Gilbert, AZ. We have the most skilled doctors in the state and provide significantly complex treatments in the western US. AVECCC is an organization that prides itself on its core values to drive a dynamic culture. We offer a unique training program that offers many opportunities to learn and grow from Technician Assistant to our Senior Veterinary Technicians, shift leads, supervisors, and managers. AVECCC has a commitment to health and wellness, not only for our patients, but also for our staff. To help manage burnout and compassion fatigue, employees have access to an onsite social worker dedicated to their personal wellness. AVECCC offers a competitive compensation package to include but not limited to: CE allowance, full health benefit packages, 401K with a company match, employee pet discounts, and Paid Time Off. AVECCC is partnered with NVA Compassion First (NVA-CF), the largest private owner of freestanding veterinary hospitals in North America with over 1300 locations worldwide. NVA Compassion First is rapidly growing and competes in a $25 billion industry. VETERINARY RECEPTIONIST JOB REQUIREMENTS: Demonstrate excellent customer service and communication skills. Display compassion and patience toward clients. Interact positively in a team environment with members of medical treatment team. Answer incoming phone calls from clients, veterinarians, and employees. Greet clients and pets upon arrival. Handle emergency situations efficiently and calmly. Present billing estimates to clients and collect money for bills. Admit and discharge animal patients. Provide regular updates to clients regarding the status of their pet and/or wait time. Document phone conversations in electronic system. Maintain and file patient records and complete all necessary paperwork. Enter patient information into company electronic system. Maintain cleanliness of facility including sweeping, mopping, and wiping down surfaces. Other tasks assigned by supervisor. Other Veterinary Receptionist Requirements: High School Diploma or GED. Computer proficiency required. One year of experience as Client Administrator, Receptionist or customer service related job. Ability to multitask. Veterinary Receptionist Preferred Skills: Familiarity with popular breeds of dogs and cats. Knowledge of veterinary medical terms. Education or experience in veterinary field. Ability to work various shifts including all major holidays. Equal Employment Opportunity AVECCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen

Job Details 27th Avenue - Phoenix, AZ Full Time High School Diploma/GED In-Office Day Shift Medical Front Office Description Terros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our 27th Ave Health Center in Phoenix, AZ. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one- year relevant front office customer facing and focused service experience in healthcare, hospitality or banking and we will train you! The position performs a variety of duties which include, but are not limited to, greeting individuals , appointment scheduling, intake interviews, gathering information and paperwork. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking. We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years. We help people live their lives in recovery and we save lives every day. HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media. Terros Health is hiring a Health Center Relations Specialist for our 27th Ave location (3864 N 27th Ave, Phoenix, AZ. 2 Different Schedules - Monday - Thursday 11:30 am - 8 pm & Friday 7:30 am - 5 pm Tuesday-Saturday 8 am-5 pm Minimum One- Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required. Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred Health Center Relations Specialist Duties Include: Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values. Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check. Review and update the daily schedules; ensuring all necessary data is accurately collected. Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines. Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types. Apply with your resume at ******************** Benefits & Wellness Multiple medical plans - including a no premium plan for employees and their families Multiple dental plans - including orthodontia Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support 4 Weeks of paid time off in the first year Wellness program Child Care Support Program Pet Insurance Group life and disability insurance Employee Assistance Program for the Whole Family Personal and family mental and physical health access Professional growth & development - including scholarships, clinical supervision, and CEUs Employee perks and discounts Gym memberships Tuition at GCU and University of Phoenix Car rentals Bilingual pay differential Qualifications High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred. At least one year relevant front office customer-facing service experience in healthcare, behavioral health, dental or a medical office preferred. Experience in hospitality (i.e., meeting or conventions, hotel), or banking will also be considered. Familiarity with health insurance eligibility and electronic health record management systems. Experience with NextGen preferred. Intermediate level of competency in Microsoft Suite and web-based programs. Experience in managing a wide range of administrative, support related tasks. Must be well organized, flexible, able to multi-task, possess strong time management skills, attention to detail and enjoy working in a fast-paced, ever changing environment. Excellent written and verbal communication skills. Proven track record of delivering a high level of customer service in a healthcare setting. Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role. This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years' driving experience or no driving experience. Must pass background check, TB test and other pre-employment screening Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Details Oak - Phoenix, AZ Full Time High School Diploma/GED In-Office Day Shift Medical Front Office Description Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes. In the position as a Health Center Relations Specialist, you will have the opportunity to greet our clients and visitors, helping direct them to the appropriate staff members. As a medical front desk person, you will schedule appointments, collect new client information, and receive client payments or co-payments and issue receipts as a variety of administrative tasks on the daily, making this career always interesting while performing in a fast-pace environment. Maintaining confidentiality is of the utmost importance! Not to mention, maintaining office needs like supplies inventory, participating in clinical and/or administrative staff meetings, trainings and other activities. If you enjoy and are seeking a hands-on administrative environment with a lot of opportunity to learn and grow with a personable and friendly outlook, this is the job for you. Terros Health is hiring a Health Center Relations Specialist for our 4451 E. Oak St. location in Phoenix, AZ. Full Time, Employment WE WILL TRAIN YOU! Flexibility to work - Monday - Friday 7:30 am - 5:30 pm Minimum One- Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required. Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred Health Center Relations Specialist Duties Include: Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values. Process the check-in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing a four-point check. Review and update the daily schedules; ensuring all necessary data is accurately collected. Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines. Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types. Apply with your resume at ******************** Benefits & Wellness: Multiple medical plans - including a no premium plan for employees and their families Multiple dental plans - including orthodontia Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support 4 Weeks of paid time off in the first year Wellness program Child Care Support Program Pet Insurance Group life and disability insurance Employee Assistance Program for the Whole Family Personal and family mental and physical health access Professional growth & development - including scholarships, clinical supervision, and CEUs Employee perks and discounts Gym memberships Tuition at GCU and University of Phoenix Car rentals Bilingual pay differential Qualifications High School Diploma, GED within six (6) months of assuming this position or associate's degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred. Minimum typing speed of 30 wpm At least one year's relevant front office customer-facing service experience in healthcare, behavioral health, dental or a medical office preferred. Experience in hospitality (i.e., meeting or conventions, hotel), or banking will also be considered. Familiarity with health insurance eligibility and electronic health record management systems. Experience with NextGen preferred. Intermediate level of competency in Microsoft Suite and web-based programs. Experience in managing a wide range of administrative and support related tasks. Must be well organized, flexible, able to multi-task, possess strong time management skills, attention to detail and enjoy working in a fast-paced, ever-changing environment. Excellent written and verbal communication skills. Proven track record of delivering a high level of customer service in a healthcare setting. This role is a non-driving position. This position is held at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years' driving experience or no driving experience. Must pass background check, TB test and other pre-employment screening Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Details Position Type: Full Time Education Level: High School Diploma/GED Salary Range: Undisclosed Travel Percentage: In-Office Job Shift: Day Shift Job Category: Medical Front Office Description Terros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our Olive Ave Health Center in Phoenix, AZ. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one- year relevant front office customer facing and focused service experience in healthcare, hospitality or banking and we will train you! The position performs a variety of duties which include, but are not limited to, greeting individuals, appointment scheduling, intake interviews, gathering information and paperwork. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking. We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 55 years. We help people live their lives in recovery and we save lives every day. HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media. Terros Health is hiring a Health Center Relations Specialist for our Olive Ave Health Center in Phoenix, AZ. Full Time, Employment Spanish Speaking Preferred! Minimum One- Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required. Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred Schedule: Work a closing shift once a week Monday to Thursday 11am to 8pm, and on Saturday rotation schedule is 7:30am to 5pm Health Center Relations Specialist Duties Include: * Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values. * Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check. * Review and update the daily schedules; ensuring all necessary data is accurately collected. * Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines. * Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types. Benefits & Wellness * Multiple medical plans - including a no premium plan for employees and their families * Multiple dental plans - including orthodontia * Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support * 4 Weeks of paid time off in the first year * Wellness program * Pet Insurance * Group life and disability insurance * Employee Assistance Program for the Whole Family * Personal and family mental and physical health access * Professional growth & development - including scholarships, clinical supervision, and CEUs * Tuition discounts with GCU and The University of Phoenix * Working Advantage - Employee perks and discounts * Gym memberships * Car rentals * Flights, hotels, movies and more * Bilingual pay differential Qualifications * High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred. * At least one year relevant front office customer-facing service experience in healthcare, behavioral health, dental or a medical office preferred. Experience in hospitality (i.e., meeting or conventions, hotel), or banking will also be considered. * Familiarity with health insurance eligibility and electronic health record management systems. Experience with NextGen preferred. * Intermediate level of competency in Microsoft Suite and web-based programs. * Experience in managing a wide range of administrative, support related tasks. Must be well organized, flexible, able to multi-task, possess strong time management skills, attention to detail and enjoy working in a fast-paced, ever changing environment. * Excellent written and verbal communication skills. * Proven track record of delivering a high level of customer service in a healthcare setting. * This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years' driving experience or no driving experience. * Must pass a TB Test, a criminal background check and drug test Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Join Our Life-Saving Team in Tempe, AZ and take advantage of a sign on bonus up to $7,500! Apply Now! Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe. With PHI Health you'll collaborate with the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way. Who We Are: PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period. Job Summary: Research credit balance accounts to determine proper balance and credit notification to payers. Research and review of proper contractual and allowable adjustments. Follow up with payers and patients for proper address and payee addresses. Prepare refund packets to payers and patients. Call insurance companies regarding refund requests with the ability to obtain additional information. Review accounts for proper posting of payments. Prepare approved refund spreadsheet for executive review and approval. Call patients and/or estates to determine proper refund address and verification. Schedule/Location: 5 & 2 Phoenix, AZ The Successful Candidate Will Have: Must have completed high school diploma (or GED equivalent) and have a minimum of 1 year of previous experience in medical billing/collections with a progressive increase in complexity and responsibilities Must have knowledge of general office procedures using office equipment Must have PC skills and demonstrated proficiency in Microsoft Office Word, Excel and medical billing software Must have prior experience with email and using the internet Knowledge in (experienced preferred) data analysis and or payment processing. Detail oriented with the ability to multi-task. Proficient in understanding accounts receivable and or have an extensive background in payment posting. Some college preferred Must be able to pass a pre-placement drug test and background screen This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act. Our Core Competencies: Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome. Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes. Service. We are dedicated to the service of our customers, our communities and each other. Behavioral Competencies: Team Player - Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization and support larger legitimate organizational agendas as more important than local or personal goals. Positive Impact - Effective performers make positive impressions on those around them. They are personable, self-confident and generally likable. They are optimistic and enthusiastic about what they do, and their excitement is contagious. They energize those around them. Mission Focus - Effective performers understand and support the organization's mission - its core purpose for being. They believe in the mission, value it and are committed to it. They communicate it to staff, stand behind it and interpret its applications for others. They frequently refer to the mission and incorporate it into daily activities. Conflict Management - Effective performers recognize that conflict can be a valuable part of the decision-making process. They are comfortable with healthy conflict, and they support and manage differences of opinion. They thwart destructive competition or friction and use consensus to debate and resolve issues. Problem Solving & Decision Making - Effective performers are able to identify problems, solve them, act decisively and show good judgment. They isolate causes from symptoms, and compile information and alternatives to illuminate problems or issues. They involve others as appropriate and gather information from a variety of sources. They find a balance between studying the problem and solving it. They readily commit to action and make decisions that reflect sound judgment. The PHI Health Advantage For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country. Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry. Sign on bonus up to $7,500 DISCLAIMER The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws