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Terros Health Remote jobs

- 347 jobs
  • Director of Contracting Position in Phoenix- Healthcare Experience Required- Hybrid - Central/Thomas (6072)

    Terros, Inc. 3.7company rating

    Phoenix, AZ jobs

    We are pleased to share an exciting opportunity at Terros Health for a Director of Contracting. Terros Health is a health care company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 50 years. We help people live their lives in recovery and we save lives every day. Our vision is to provide extraordinary care by empowered people, achieving exceptional outcomes. We are guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. Together, we are Inspiring Change for Life! If you are interested in working for one of the State's Leading Integrated Healthcare Organizations that promotes Hope, Health and Healing, we encourage you to apply! HOPE ~ HEALTH ~ HEALING DIRECTOR OF CONTRACTING - HYBRID At Terros Health, every contract supports access to compassionate, whole-person care. Behind every clinic, provider, and patient visit - there is strategy that makes it possible. We are hiring a Director of Contracting to lead negotiations, manage the contract lifecycle, and build systems that strengthen sustainability, compliance, and growth. * Full-time * Salary Range (depending on years of experience): $110K-$117K * Comprehensive Benefits Package * Generous PTO/PST (4+ weeks/year) * 10 Holidays plus 1 Floating Holiday You'll be responsible for: * Negotiating payer, vendor, construction, and insurance contracts * Leading renewals, rate strategies, amendments, and issue resolution * Creating and managing an enterprise-wide contract repository * Tracking performance, reporting risk, and anticipating impact Must have: ️ 5+ years Arizona healthcare contracting required ️ Strong negotiation and analytical skills ️ Experience with reimbursement, AHCCCS/commercial plans, compliance ️ Collaborative leadership style and ability to manage priorities This role is ideal for a strategic, thoughtful leader who understands that contracting is not just transactions - it's stewardship, advocacy, and mission. If you want your expertise to help shape access to care and support work that changes lives, we'd love to talk. Apply today at **************************** The Director of Contracting provides enterprise-wide leadership and oversight for all contractual agreements across Terros Health. This role ensures a consistent, strategic, and compliant approach to contracting by leading negotiations, maintaining comprehensive contract records, overseeing renewal and amendment cycles, and ensuring all agreements meet legal, regulatory, financial, and operational requirements. This leader will apply advanced contracting and negotiation expertise, particularly within the Arizona healthcare landscape, to create and manage a disciplined contract lifecycle management structure that strengthens operational performance, ensures compliance, and supports enterprise-wide success. Leadership & Oversight * Leads the contracting function, setting direction, priorities, and clear expectations. * Selects, trains, and develops staff to maintain high performance and low turnover. * Provides regular coaching, accountability, and performance feedback to ensure quality and compliance. * Models Terros Health values and fosters a collaborative, service-oriented culture. Contract Strategy & Negotiation Serves as the primary organizational lead for all contract negotiations, including: * Arizona healthcare payor contracts * Vendor/service contracts * Construction and facilities agreements * Insurance, broker, and operational support contracts * Analyzes contract terms, reimbursement structures, fees, and operational requirements; proposes negotiation strategies that optimize financial and operational outcomes. * Partners with Finance on cost modeling, rate analysis, and contract impact forecasting. * Leads renegotiations and renewal cycles to strengthen organizational position and maintain compliance. Contract Administration & Lifecycle Management * Establishes and manages an enterprise-wide contract repository, ensuring standardized storage, version control, and easy retrieval. * Develops and maintains a centralized tracking system for expirations, renewals, notice periods, and obligations. * Ensures timely execution of contracts, amendments, addenda, and renewals. * Collaborates with Legal to review, refine, and approve contract language. * Ensures all contracts meet applicable regulatory requirements (AHCCCS, CMS, licensing, etc.). Operational & Organizational Support * Partners with Facilities, IT, Clinical, Finance, HR, and Executive Leadership on contract needs for new services, expansions, construction projects, or operational changes. * Resolves contract-related issues with payors, vendors, and partners-escalating as appropriate. * Provides clear communication to stakeholders on contract terms, changes, deliverables, and timelines. * Develops internal processes and templates to streamline contract development and reduce organizational risk. Quality, Compliance & Reporting * Monitors compliance with contract obligations and performance metrics. * Tracks industry changes, regulatory shifts, and market trends in healthcare reimbursement and contracting. * Prepares regular reports for Executive Leadership on contract status, trends, risk exposure, and negotiation outcomes.
    $110k-117k yearly 1d ago
  • Senior Business Analyst (Local Hybrid)

    Hospice of The Valley 4.6company rating

    Phoenix, AZ jobs

    Please apply online at: ************************************************** Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977. Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work. Benefits: Supportive work environment with a culture of caring for patients and one another. Competitive wages and excellent benefit program. Generous Paid Time Off. Flexible schedules for work/life balance. Position Profile The Senior Business Analyst (BA) works as a liaison between key business stakeholders and the Information Systems (IS) department. BAs are responsible for working with stakeholders to understand their business needs and working with IS partners to implement solutions that meet the business needs, goals and objectives. Full Time 40 hrs/week Day Shift 8a - 5p Responsibilities Works on multiple projects as an analyst, sometimes as a business subject matter expert (SME) in multiple functions. Works with enterprise-wide business customers and IT senior management to understand business issues and their environment in order to manage enterprise-wide reporting information support systems. Provides functional and technical expertise and direction for the development of complex enterprise-wide information system solutions. Establishes relationships with customers, IT colleagues, contractors, vendors and consultants to influence strategic IT initiatives while managing their expectations. Works with team members on problem definition and understanding stakeholder needs. Works with the development teams to ensure projects remain focused on the solution scope. Transforms business needs into clearly defined requirements that can feasibly be tested and implemented in a solution. Works with IS leadership to assist with the proper Business Analysis Planning and Monitoring phase activities including: 1) identification of stakeholders, 2) selection of business analysis techniques and the process that will be used to manage requirements and 3) identification of how to assess the progress of the work across all levels. Works with stakeholders and teams to ensure as-is and to-be business processes are documented. Responsible for the development, writing and communication of business requirements documentation and ensures appropriate stakeholder sign-off. Assists with the solution selection process and helps identify which solution best fits the business need. Activities can include: vendor product research, RFP development, vendor demonstrations and scenario scripting, vendor selection criteria/scoring methodology. Facilitates requirements reviews with all impacted stakeholders including business functions, IT security, IT infrastructure, application support, compliance, legal, and contracting. Works with IS leadership in the initial budget estimates and resource requirements for solution implementation. Oversees and consults on system and integration testing activities to ensure system is developed according to defined requirements. Oversees user acceptance testing and obtains sign-off from business customers. Stays abreast of significant change management initiatives, assesses organizational impacts and presents to appropriate leadership. Minimum Qualifications Bachelor's degree from an accredited college or university in Information Systems MIS or equivalent experience. Minimum of 6 years of experience as a business/systems analyst on business solutions analysis projects. Preferred Qualifications 5+ years' experience working in the healthcare/medical environment required. 5+ years' experience in SDLC; solid understanding in multiple methodologies (Waterfall, Agile, etc.) Experience with the AthenaOne EMR. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V
    $72k-81k yearly est. 1d ago
  • Remote Partnership | Radiology | Arizona Metro | 12 Weeks PTO

    Jackson Physician Search 4.4company rating

    Tucson, AZ jobs

    The largest sub-specialty radiology group in Southern Arizona is seeking a board-certified Diagnostic Radiologist to join their growing team due to increased patient demand. Situated in a vibrant city set against a backdrop of stunning desert landscapes and mountains, this 91-year-old practice offers both remote and in-person options. Opportunity: • 100% remote, hybrid, or in-person options available based on candidate preference. • Option for block (7 on/7 off) or Monday - Friday Schedule. • Option for no nights, weekends, or call. • Partnership or employed positions offered. • Comprehensive IT and administrative support to maximize workday efficiency and job satisfaction. • Highest level physician-engagement scores amongst practices surveyed by Gallup. • Competitive base salary and full benefits provided. Community: • In this affordable city with steady growth, you will enjoy a cost of living that is 8% below the national average and a housing market that is 25% below the national average, according to extraspace.com. • Besides its rich desert landscape, scenic mountain backdrop, and jaw-dropping sunsets, Tucson is home to 300 days of sunshine, some of the cleanest air in the nation, and mild winters that allow for outdoor recreation all year round. • Home to the University of Arizona, downtown Tucson is a hub for art, business, sports, and entertainment and boasts everything from local breweries and restaurants to a 20,000-acre, county owned, mountain recreation park. • Centrally located in the Southwest, Tucson is only a two-hour drive from Phoenix and a short day-trip away from the Grand Canyon, Flagstaff and the White Mountains, and the beaches of California and Mexico. For More Information, Please Contact: Olivia Georgia Office: ************ Text: ************ Email: ***********************************
    $27k-43k yearly est. 1d ago
  • Hybrid Day General Radiologist - Synergy Radiology Associates

    Radiology Partners 4.3company rating

    Phoenix, AZ jobs

    * General Radiology with occasional light procedures * Fellowship trained preferred, but not required * One week on/One week off schedule * Competitive compensation * Full benefits * 401k options * 24/7 Internal Secretarial support from operations team * local practice and community OVERVIEW Synergy Radiology Associates is seeking a Full Time Radiologist interested in an amazing lifestyle opportunity in Phoenix, AZ! Nearly fully remote daytime opportunity with occasional onsite light procedures (thoracentesis, paracentesis, fluoro, etc.) scheduled during daytime hours. Backup IR support available for more advanced cases or consultation. Approximately 5 cases per week, with the rest of diagnostic commitments to be performed remotely from the comfort of your home! Synergy is a large sub-specialized radiology practice with 90+ radiologists on the team, and services multiple states, with largest presence in Texas and Arizona. Great internal moonlighting opportunities with scheduling flexibility. We have a vast IT infrastructure and offer full 24/7 technical and secretarial support, as well as a team of general and sub-specialized radiologists. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE * Arizona license or the ability to obtain an AZ license * Fellowship training is preferred, but not required * Board eligible or certified by the American Board or American Osteopathic Board of Radiology * Fellows welcome to apply COMPENSATION: The salary range for this position is $425,000-$1,000,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). FOR MORE INFORMATION OR TO APPLY: For inquiries about this position, please contact Anna Longoria at ************************** or ************. RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. Radiology Partners participates in E-verify. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
    $31k-36k yearly est. 60d+ ago
  • MEDICAL REGISTRATION SPECIALIST

    Southwest Medical Imaging 4.3company rating

    Paradise Valley, AZ jobs

    Job DescriptionDescription: Job Title Medical Registration Specialist Department Medical Registration Reports to Site Manager Status Full Time/Non Exempt The Medical Registration Specialist is responsible for greeting and assisting patients and visitors while delivering world-class customer service in a positive work environment. Key duties include verifying appointments and updating patient records, coordinating with billing and scheduling departments for insurance verification, and collecting co-pays, deductibles, and outstanding balances. The role also involves handling scheduling, phone inquiries, payments, and medical record requests, as well as operating computer systems to maintain accurate patient files. Candidates must meet productivity, accuracy, and collection benchmarks, be flexible to work various shifts and locations, and perform other assigned duties. Strong telephone etiquette, multitasking ability, attention to detail, and knowledge of insurance plans are essential. The specialist must consistently demonstrate professionalism, reliability, and adherence to core values of respect, integrity, compassion, and excellence, while maintaining confidentiality and effective communication across departments. Medical Registration Specialist Availability Requirements Part time opportunity, candidates must be available to work Saturdays only and be willing to travel to assigned locations within a reasonable commuting distance. Medical Registration Specialist Detailed Responsibilities Greets and directs patients and visitors. Demonstrates a commitment to “World Class Customer Service” and promotes a positive work environment. Verifies patient's appointments and time upon registration. Verifies patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's records. Works closely with billing and scheduling departments for patient insurance verification. Collect co-pays, deductibles and inquire on previous balances. Assists with other medical office needs, including scheduling, telephone inquiries and taking payments. Operates a personal computer and appropriate software packages or its equivalent. Assist in requests for medical records. Meet productivity, quality/accuracy and collections benchmarks. Flexible to work at multiple locations and different shifts. Performs other related duties as assigned or requested. Medical Registration Specialist Specific Job Knowledge, Skill, and Ability Excellent telephone skills and etiquette. Ability to answer phone calls from patients, referring physicians and staff. Use computer system to verify and update patient demographics. Scan materials or copy records to maintain patient files. Ability to comply strictly with our core values (respect, integrity, compassion and excellence) with patients, fellow employees, physicians and vendors. Communicate effectively with all departments about patient needs Assist coworkers with all registration tasks and patient needs/requests. Maintain a working knowledge of all insurance plans. Which includes collection of co-pay and allowable from patient. Demonstrates a pleasant disposition, positive attitude, and possess the ability to maintain a cordial and professional approach during periods of stress. Must be able to multitask in a very busy environment while maintaining attention to detail. Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. Maintains confidentiality Among the many benefits of a career with Southwest Medical Imaging, are the following: Medical, Dental & Vision Coverage Potential for remote work after training Health Savings Accounts (HSA-available if enrolled in a high deductible plan) Flexible Spending Accounts (FSA) Dependent Care Reimbursement Accounts (DCRA) Employee Assistance Program (EAP available if enrolled in Health plan) 401(k) retirement plan Paid Time Off (PTO) Company Paid Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short Disability Company Paid Long-Term Disability Pet Discount Program 6 paid Company Holidays Floating Holiday, Jury Duty & Bereavement Leave Tuition Reimbursement Competitive Salary Leadership Mentoring Opportunities Requirements: Qualifications High School Diploma or Equivalent Strong customer service and interpersonal skills 1+ year of experience working in healthcare (i.e. patient admitting,/registration, patient accounting, medical records, physician's office) or completion of a medical billing or medical assistant trade school certificate or 2+ years experience working in customer service within a non-healthcare industry Basic computer Skills Physical Requirements While performing the duties of this job, the employee is frequently required to sit and regularly required to stand and walk. Use hands to finger, handle, or feel; reach, push, pull with hands and arms, talk and hear. The employee may occasionally lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
    $24k-29k yearly est. 10d ago
  • BCBA- Hybrid- Work from home, $10,000 Sign On

    MeBe 3.9company rating

    Mesa, AZ jobs

    Job Description MeBe is a provider of evidence-based therapies for children with autism and other special needs. Our mission is to empower families, professionals, and communities by educating and training them on evidence-based approaches. Our secret sauce? Play-filled, research-based care across multi-disciplines including OT, Speech and ABA. At MeBe, you'll be offered more than a job. You'll receive training and support to help you develop your career in Behavior Therapy and grow as an individual. You'll work with extraordinary team members in ABA, OT and Speech who share a common goal, to help children with autism be their best selves. Your days will be filled with meaning and purpose. As a Board Certified Behavior Analyst (BCBA) specializing in early intervention, your role is pivotal in applying evidence-based strategies to comprehend and shape behavior in young children. Your responsibilities encompass the thorough assessment, strategic planning, and skillful implementation of interventions to foster the development of essential skills, ultimately guiding our youngest learners toward realizing their full potential! BCBA Mesa, AZ About You: You take pride in your work, pay attention to the small details and have a reputation for doing high quality work. You value transparency and operate with candor and compassion. You inspire others to be their best selves. You love to weave fun and laughter into whatever you do. Making a positive impact is what drives you You value individuality and find yourself gravitating towards people with other interests who think outside the box, and push the status quo. About What You'll Work On: Conducting Individualized Skill and Behavior Assessments: You will be responsible for conducting thorough assessments using tools such as VB-MAPP, Vineland, EFL, AFLS, and BRIEF to gain insights into each individual's unique abilities and behavioral traits. Developing and Overseeing Customized Treatment Plans: Your role will involve meticulously crafting and closely monitoring the implementation of fully tailored, comprehensive treatment plans to meet the specific needs and goals of each kiddo. Providing Parent Coaching: You will offer expert guidance and coaching to parents, equipping them with the knowledge and strategies necessary to effectively support their child's development and progress. Delivering Ongoing Professional Development to CBTs: Your responsibilities will include providing continuous, high-quality training to our team of Certified Behavior Technicians (CBTs) to enhance their skills and expertise, ensuring they offer the best possible care to our kiddos. Assessing Kiddo Progress through Data Analysis: You will employ rigorous data analysis techniques to assess and track kiddo progress systematically, ensuring that interventions are evidence-based and continually adjusted to achieve optimal outcomes. Other duties as assigned Qualifications: BCBA certification (Required) Prior Payor credentialing preferred Ability to pass a background check (Required) Experience working with kids with autism or other developmental delays using ABA Communication skills Positive attitude with a willingness to collaborate Professional demeanor Perks and Benefits: Industry benchmarked, competitive pay $90,000 - $107,000 depending on experience Clinical Supervisor Performance Bonus Twenty nine paid days off Medical, Vision, Dental Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance Invest in your mental health with access to free mental health sessions Protect your pet with discounted pet insurance Secure your future with our 401k program Monthly CEU Trainings and CEU reimbursement Tuition discounts available to all employees through our University Partnerships Expansive treatment spaces based on location Scheduling department handles reschedules, cancellations and permanent changes to schedules Computer and work tools provided Company sponsored, fun events for everyone For more information, please visit our website at ****************** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation Range: $90K - $107K
    $34k-44k yearly est. 14d ago
  • Remote Behavioral Health Specialist

    Monogram Health 3.7company rating

    Arizona jobs

    Behavioral Health Specialist *Candidates must currently be licensed as an LCSW in either AZ or TX to qualify* Monogram is seeking a Behavioral Health Specialist to complete assessments and provide evidence-based psychotherapy services to its patients. The Behavioral Health Clinician will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. The Behavioral Health Clinician will employ a variety of strategies, approaches and techniques to manage a patient's physical, environmental, and psychosocial health issues. Roles and Responsibilities Conduct assessments and completes appropriate screening tools to early identify behavioral health condition. Provide accurate clinical assessment of mental and behavioral health conditions. Provide consultation and support to care team concerning patient's treatment goals and plans. Assist in the detection of at risk: patients and in the development of plans to prevent worsening of complex medical conditions. Manage psychosocial aspects of chronic and acute diseases and make appropriate referrals to internal providers and community-based organizations as appropriate. Be able to address lifestyle and health risk concerns and apply thoughtful interventions. Provide brief, focused interventions for patients and applies evidenced based treatment techniques. Gives medical providers timely feedback about care and treatment recommendations. Advise care team about which patients are better served through virtual care or needs to be managed in person and determine which patients should be referred to specialty mental health programs. Help patients understand their behaviors, teach patients how to change their responses to unfavorable situations, and assist patients in developing healthier coping mechanisms. Maintain detailed counseling and observation notes on each patient. Collaborate with patients' families to obtain feedback on implemented treatment plans and patients' progress. Conduct assessments to determine patients' improvement over time. Participate in multidisciplinary treatment team meetings and contribute to treatment plan development Position Requirements Must have an active LCSW and be able to practice independently (may require LCSW license to be obtained in additional states) Has excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions. In-depth knowledge of behavior therapy models and intervention techniques (Motivational interviewing and Cognitive Behavioral Therapy, etc.) Excellent problem-solving skills Effective communication skills Compassionate and patient Telehealth role with in-home visits across the state on an occasional basis Benefits Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of kidney care Competitive salary and opportunity to participate in the company's bonus program. Comprehensive medical, dental, vision and life insurance Flexible paid leave and vacation policy 401(k) plan with matching contributions About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
    $32k-51k yearly est. 60d+ ago
  • Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)

    Maximus 4.3company rating

    Phoenix, AZ jobs

    Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00
    $55k-68k yearly est. Easy Apply 6d ago
  • Client Support Center Analyst

    Athena Health 4.4company rating

    Arizona jobs

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. As a CSC Analyst, you will provide high-level support to end users via phone and email in a dynamic, fast-paced environment. You will become an expert in the athena One application and resolve client inquiries quickly, accurately, and effectively. Collaborating with cross-functional teams, you contribute to continuous service improvement while managing multiple communication channels simultaneously. Key Responsibilities: Qualified candidates must possess effective communication skills which includes strong written and verbal communication. The ability to think analytically and process complex information into comprehensive terms is a must. Apply organizational skills and attention to detail in all actions to ensure accurate and timely results. Utilize multiple tools provided via telephone with clients to diagnose issues and provide solutions, must be an expert at troubleshooting and split-second analysis. Working cross-functionally (this may include multiple departments, divisions, states and countries) to continuously improve our services. Develop deep product knowledge of athena One to troubleshoot and guide clients via phone and cases. Diagnose complex software issues and deliver clear, actionable solutions. Manage case and communication queues to meet quality and production targets. Use Salesforce CRM to track and respond to client inquiries promptly. Communicate efficiently with internal teams and external clients to manage expectations and status updates. Embrace continuous learning and share knowledge to enhance team expertise. Own special project assignments and actively participate in departmental goals. Required Qualifications: High school diploma or GED. 3-4 years of professional business experience. Exceptional customer service skills with the ability to manage client expectations. Strong multitasking ability in a fast-paced, technology-driven environment. Hardware and Software troubleshooting experience is a preferred background as strong technical acumen is necessary to be successful in this role Proven Teaching ability. It's not enough to give our clients the right answer, you have to ensure they understand the answer and teach them the context and/or business process for achieving a successful outcome on their own in the future Ability to multitask in a demanding, fast-paced environment. Extreme comfort level with having multiple windows open, systems up and running, quickly navigating between screens, all while providing excellent service to our customers, responding to emails and resolving client cases, often simultaneously Preferred Qualifications: 2+ years in a call center or customer service role. Experience in hardware/software troubleshooting. Proficiency with MS Office, Salesforce, and common web browsers. Ability to explain solutions effectively and teach clients for future success. Why athenahealth? Opportunity to grow and advance through skill development. Collaborative and innovative team culture. Work-from-home flexibility with structured schedules. Be part of a company dedicated to simplifying healthcare for providers and patients. Expected Compensation $31,000 - $53,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************
    $31k-53k yearly Auto-Apply 40d ago
  • Associate Behavioral Health Counselor Hybrid

    Neighborhood Outreach Access To Health 3.1company rating

    Phoenix, AZ jobs

    Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs. At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career. Job Summary: The Associate Behavioral Health Counselor is responsible for providing outpatient counseling services to clients and their families in accordance with state and federal laws, and NOAH policies and procedures, under the direction of clinical supervision. Duties/Responsibilities: Performs client, intakes, and assessments. Conducts individual, couple, family, or group counseling. Maintains confidentiality of records relating to client treatment. Guides clients in the development of skills and strategies to manage their presenting issue. Collects information about clients through interviews, clinical review, observations, and tests. Prepares and maintains treatment records and reports. Acts as a client advocate to coordinate required services or to resolve emergency problems in crisis situations. Develops, implements, and tracks progress through treatment plans based on clinical experience and knowledge. Initiates discharge planning as necessary. Utilizes professional resources as appropriate (e.g., case conferences, consultants, ongoing supervision, and relevant literature). Maintains appropriate clinical documentation in a timely manner. Maintains quality care through participation in audit review, policy development and quality improvement programs. Attends, participates, and/or assists in meetings, trainings, community outreach activities, continuing education opportunities, and other activities as required. Participates in weekly group and/or individual clinical supervision and oversight. Consistently meets position productivity expectations. Performs other related duties as assigned. Benefits are available for both full-time and part-time employees! Benefits include: Medical Coverage Prescription Drug Coverage Dental Coverage Vision Plans Tuition Reimbursement Program Paid Time Off (PTO) Paid Holidays Retirement 403(b) plus company match Pet Insurance Required Skills/Knowledge/Abilities: * Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. * Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. * Knowledge of principles and processes for providing personalized customer service. * Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds. * Excellent analytical and organizational skills. * Proficient with Microsoft Office Suite or related software. * Ability to exercise confidentiality, discretion, and good judgment. * Ability to speak English and Spanish preferred. Education and Experience: Required: * Master's degree in Social Work (MSW), Counseling (MC), or another behavior health related field. * Licensed Associate Counselor (LAC), Licensed Master Social Worker (LMSW) or Licensed Associate Marriage and Family Therapist (LAMFT) in good standing with the Arizona Board of Behavioral Health Examiners. Preferred: * 1+ years in Behavioral Health Counseling or related work experience. Other Requirements: * New Hires are required to pass pre-employment background check and drug testing (effective 11/1/2022). * Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.
    $105k-153k yearly est. 7d ago
  • Hybrid Release of Information Specialist I

    Verisma Systems Inc. 3.9company rating

    Phoenix, AZ jobs

    Release of Information Specialist I (ROIS I) The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: Process medical ROI requests in a timely and efficient manner Process requests utilizing Verisma software applications Support the resolution of HIPAA-related release issues Organize records and documents to complete the ROI process Read and interpret medical records, forms, and authorizations Provide exemplary customer service in person, on the phone and via email, depending on location requirements Interact with customers and co-workers in a professional and friendly manner Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained Attend training sessions, as required Live by and promote Verisma company values Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: HS Diploma or equivalent, some college preferred RHIT certification, preferred 2+ years of medical record experience 2+ years of experience completing clerical or office work Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks Experience in a healthcare setting, preferred Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred Must be able to work independently Must be detail oriented Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $31k-46k yearly est. 60d+ ago
  • Project Coordinator

    Cornerstone Advisors of Arizona 4.1company rating

    Arizona jobs

    Job Details REMOTE - United States - AZ Full Time High School Up to 10% Admin - Clerical JOB SUMMARY The Project Coordinator supports the execution of client-facing and internal projects across Cornerstone's core practice areas. Working under the guidance of Enterprise Program Management leadership, the role ensures project activities run smoothly, schedules are maintained, documentation is accurate, and client expectations are met. This position plays a critical role in facilitating communication, tracking progress, and supporting successful project outcomes for Cornerstone's banking and FI clients. ESSENTIAL FUNCTIONS Key Responsibilities Coordinate and monitor project tasks to ensure timely and efficient execution. Provide administrative and logistical support to project teams. Maintain accurate project documentation, including schedules, meeting notes, and status reports. Track milestones and project deliverables; communicate deviations and collaborate on resolutions. Support development of client-facing presentations and internal project updates. Facilitate meetings by preparing agendas, capturing decisions, and following up on action items. Assist in managing project budgets and timelines. Collaborate with cross-functional teams across Cornerstone to ensure project alignment. Knowledge and Skills Proficiency in Microsoft Office Suite and collaboration platforms such as SharePoint and Teams. Familiarity with project management tools like Smartsheet and Microsoft Project. Understanding of project management frameworks (Agile, Waterfall). General awareness of banking and financial services environments. Problem Solving/Analysis Identifies project issues through close monitoring and analysis of timelines and performance. Works with project lead(s) to troubleshoot delays, resourcing issues, or process inefficiencies. Proposes and implements timely solutions while keeping stakeholders informed. Evaluates outcomes and adjusts approaches to support continuous project improvement. Business Impact and Scope Directly contributes to on-time, on-budget project delivery. Ensures stakeholder alignment and team coordination to reduce risk and increase client satisfaction. Plays a key support role in the delivery of services to clients. Communication and Collaboration Engages effectively with internal teams, clients, and vendors. Communicates status, updates, and concerns clearly and professionally. Builds rapport across diverse teams and client roles to facilitate project success. Influence Responsibility/Level of Interaction Fosters a positive team environment and professional external relationships with clients. Influences collaboration and consensus through information sharing and reliability. Manages expectations and timelines across internal and external stakeholders. Supervisory Responsibility and Autonomy Supervisory Responsibility: None Autonomy: Operates with moderate independence under the guidance of the Project Coordinator Team Manager or Project Manager. Responsible for managing assigned tasks, escalating issues appropriately, and making routine project decisions within defined parameters. REQUIRED SKILLS & ESSENTIAL QUALITIES Technical Skills Intermediate-to-advanced Microsoft Office proficiency Experience with project coordination tools (Smartsheet, MS Project) Basic knowledge of project management practices Familiarity with financial services industry (preferred) Soft Skills Excellent communication (verbal and written) Strong organizational and time management abilities Adaptability and flexibility in a fast-paced consulting environment Team-oriented with a client-service mindset Attention to detail and follow-through Analytical thinking and proactive problem solving EDUCATION & EXPERIENCE Minimum Qualifications High school diploma or equivalent 2-5 years of experience in project coordination or other similar project administrative support Proficiency with Microsoft Office, Teams, and SharePoint Preferred Qualifications Experience in financial services or consulting Exposure to project methodologies (Agile, Waterfall) WORK ENVIRONMENT / TRAVEL REQUIREMENTS Physical Requirements Primarily sedentary work, performed at a computer workstation) Travel Requirements 0-10% Work Location Remote Remote Fully Remote OTHER DUTIES This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO STATEMENT Cornerstone Advisors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, our firm complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $45k-67k yearly est. 19d ago
  • Licensed Crisis Counselor - Fully Remote in Tucson, AZ

    Protocall Services 3.9company rating

    Tucson, AZ jobs

    Education (one of the following required): MSW, PsyD, or PhD in a behavioral health field, OR M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program Licensure (must reside in AZ and hold one of the following): LMSP LAC LMFT LCSW LPC Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Arizona residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. You are a compassionate and empathetic professional with exceptional communication skills and the ability to actively listen and connect with others. You are comfortable communicating with individuals in various states of crisis, whether over the phone, via text, or through other methods of interaction, providing support with empathy and professionalism. You thrive in high-pressure, high-stakes environments, remaining calm and focused while employing effective crisis intervention techniques. Your solution-focused mindset, problem-solving abilities, and resilience enable you to navigate complex situations with patience and clarity. You excel at multitasking, seamlessly managing intense calls while handling multiple tasks and navigating computer systems efficiently. A strong background in psychology, social work, counseling, or a related behavioral healthcare field is essential, and experience in crisis support or similar roles is highly valued. Integrity and confidentiality are at the core of your work. You maintain the highest ethical standards and uphold privacy in every interaction. You have a secure, HIPAA-compliant workspace with a locking door which is a non-negotiable to ensure caller confidentiality and privacy. Additionally, you embrace Protocall's fully remote work model, ensuring you have a stable, wired internet connection that directly connects to the work computer provided by Protocall. This setup must meet company standards to maintain the safety and trust of callers. Primary Responsibilities: * Maintain a secure, HIPAA-compliant private workspace at home to ensure focus and confidentiality. * Engage with individuals over the phone, providing support to those experiencing emotional distress or mental health challenges. * Build rapport and foster client engagement during calls. * Assess and mitigate risk while maintaining accurate, thorough documentation. * Provide resources, information, and referrals as needed. * Assist callers in identifying positive coping strategies and developing safety plans. * Intervene during emergencies when necessary. * Stay calm, professional, and focused while multitasking in a fast-paced environment. * This role is ideal for someone who is dedicated to making a positive impact, capable of navigating high-pressure situations, and committed to providing unwavering support to individuals in need. What You Can Expect as a New Employee: As part of Protocall's 24/7/365 crisis call center, you must demonstrate flexibility in your availability, including a regular willingness to work holidays and weekends. This role begins with an intensive, paid six-week virtual cohort training program designed to refine your skills and ensure readiness for the role. During this time, you will develop your skills through various learning modalities, including book learning, group sessions, roleplay, and live call-taking. This training is an opportunity to enhance your abilities, fill knowledge gaps, and fully prepare you for your role as a telephonic first responder, delivering professional and compassionate support to individuals in crisis. In order to successfully complete this cohort training program, you are expected to develop fluency and demonstrate proficiency in key crisis care skills. Successful completion of this training is necessary for continued employment beyond this 6 week cohort training program. Six Week Cohort Training Schedule: You will attend a regular Monday through Friday, 8:00 AM to 4:30 PM PST cohort training program for six weeks. Post Cohort Training: After successfully completing Cohort Training you will begin your regular schedule. This schedule is developed in partnership with Protocall's Scheduling Department, during your Pre-Hire/Onboarding process. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
    $51k-65k yearly est. 11d ago
  • QA Test Manager

    Maximus 4.3company rating

    Phoenix, AZ jobs

    Description & Requirements We are looking for a skilled QA Test Manager to lead our software quality assurance efforts and ensure the delivery of high-performing, reliable solutions. In this role, you will manage a team of QA engineers and testers, define and implement test strategies, and oversee both manual and automated testing processes. You will collaborate closely with development, product, and operations teams to integrate testing into the software development lifecycle and maintain the highest standards of quality. ***This is a fully remote position with 10% travel. *** Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Accountable to ensure that the test team has full understanding of the business requirements and have the required information to begin initial test preparations. - Participate in the business requirements reviews and anomaly reporting and tracking through closure. - Accountable for thorough review and understanding of the business requirements by the test team and the test scenario definition begins. - Provide guidance and training on the requirements elicitation process to the test team. - Accountable to ensure that the test team is actively engaged in the analysis phase and fully understands the existing and future solution(s). - Accountable for the creation of test scenarios that support the solution(s) and that those test scenarios provide adequate product coverage. Accountable for active test team participation in project peer reviews and /or test artifact peer reviews to ensure that test methodologies are followed and the test scenario content supports the scoped changes. - Work with the PM to plan and prioritize release scope. - Provide guidance and training on the requirements management and test preparation process to the test team. - Accountable for thorough test team reviews of requirement changes and accurate updates to the supporting test scenarios based on requirement changes. - Accountable for the adherence to change management procedures for the test scenarios. - Accountable for active test team collaboration with the project team to ensure that the design specifications and the test scenarios support each other. - Accountable for accurate test cases that support the solution(s) and maintain a high level of product coverage. - Accountable to ensure that the test team is using MMS practices and tools. - Accountable for a thorough initial review of test cases prior to project stakeholder review. - Work with the project team to clarify use cases and/or requirements and acceptance criteria. - Accountable for the active test team participation of test artifact peer reviews and processing anomalies to closure. - Accountable for thorough test readiness reviews. - Provide guidance and training on the technical design, test scenario, and test case methodology to the test team(s) - Accountable for active test team participation in project peer reviews to ensure that test artifacts support the scoped changes. - Accountable for the completion of test artifact peer reviews and finalized test cases for the software defects and enhancements. - Accountable for completed anomalies. - Work with the project team to prepare data sets and pre- requisites for the test cases. Accountable for on time data prep and complete pre-requisites. - Accountable for completed test readiness reviews and completed action items. - Assign test tasks and execute assigned test cases and log issues and defects. - Provide test status and escalate issues to management. - Accountable for complete, detailed, and accurate JIRAs. - Provide guidance and training on the processes of development practices as related to the test environment, test execution, issue management and status reporting to the test team(s). - Accountable for effective issue triage sessions to evaluate against existing functionality and determine outcome and priority. - Accountable for test Team participation with Production Support. - Provide guidance and training on effective issue management, severity and priority criteria, and test execution to the test team(s). - Accountable for appropriate level of test resource participation with back end configuration changes or data preparation and any production support activities. - Provide resource management, environment configuration requests and production support guidelines to the test teams and project teams. - Accountable for proactive risk and issue identification, communication and tracking. - Provide guidance and training for risk management, communication and issue tracking to the test team(s). - Accountable for accurate reporting of test Team capacity, allocation and status to the PM and take action where appropriate. - Accountable for accurate estimates and actual hours based on the project procedures. - Accountable for team updates to JIRAs. - Responsible for accurate requirements traceability throughout the release cycle. - Provide guidance and training to the test teams on status reporting, total time accounting, estimation model, JIRA maintenance and traceability. - Accountable for team compliance to the MAXIMUS standards and procedures. - Responsible for adhering to established safety standards. - Must be able to remain in a stationary position for an extended period of time. - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. - Work is constantly performed in an office environment. - Perform other duties as necessary and assigned. - Lead, mentor, and grow a team of software testers and QA engineers. - Allocate resources effectively across projects and manage workload distribution. - Foster a culture of continuous improvement and collaboration. - Define and implement comprehensive test plans, test cases, and automation frameworks. - Oversee manual and automated testing processes to ensure coverage and efficiency. - Develop and enforce QA standards, best practices, documentation and metrics. - Collaborate with development, product, and operations teams to integrate testing into the software development lifecycle Minimum Requirements - Bachelor's degree and 7-10 years of relevant experience or equivalent combination of education and experience required. - Manages activities of two or more sections or departments. - Exercises supervision in terms of costs, methods, and staffing. - In some instances this manager may have subordinate supervisors and/or managers. - Works on issues where analysis of situations or data requires an in- depth knowledge of organizational objectives. - Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. - Establishes and assures adherence to budgets, schedules, work plans, and performance requirements. - Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. - Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship. - Establishes operational objectives and work plans and delegates assignments to subordinates. - Senior management reviews objectives to determine success of operation. - Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect. Program Specific Requirements: - 5+ years of experience in software testing/QA, with at least 3 years in a leadership role - Required - Strong knowledge of testing methodologies (unit, integration, system, regression, performance) - Required - Hands-on experience with automation tools (JMeter and others) - Required - Familiarity with CI/CD pipelines and DevOps practices - Required - Expertise in Jira, Xray and Jama - Required - Experience with cloud-based applications and microservices architecture. - Required - Knowledge of Agile/Scrum methodologies. - Required - Ability to manage multiple projects simultaneously in a fast-paced environment - Required #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 160,000.00
    $63k-103k yearly est. Easy Apply 4d ago
  • Non-Acute Pharmaceutical Sales Specialist

    Cardinal Health 4.4company rating

    Phoenix, AZ jobs

    **This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more. **_Responsibilities:_** + Wins and retains new business in assigned sales region. + Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts. + Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. + Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **_Qualifications:_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of account management or sales experience, preferred + Strong communication and organizational skills + Strong working knowledge of Microsoft Excel and Outlook + Experience using Salesforce or other CRM systems, preferred **Anticipated pay range:** $57,000 - $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan & employer match + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-JC1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 15d ago
  • HIM Coding Educator - Outpatient

    Maricopa Integrated Health System 4.4company rating

    Phoenix, AZ jobs

    Under the direction of the Health Information Management (HIM) Supervisor of Coding Education, the HIM Coding Educator - Outpatient provides training, education, and mentoring to the outpatient coding team and outpatient CDI team for coding education. You will work with business owners to define, plan, implement, and evaluate the training required to ensure smooth change management for coding operations, revenue cycle, and affected areas. This role is responsible for evaluating and delivering comprehensive training and education programs related to the end-user#s needs. # The HIM Coding Educator # Outpatient provides onsite and/or virtual support for trainees and is a knowledge resource for all staff. You will collect and coordinate data collection by performing coding quality chart reviews, ensuring the reviews meet government, regulatory, and coding guidelines/standards. You are responsible for delivering the results of these chart reviews with reports that can be used to make informed business decisions that are accurate, relevant, and error-free. # Annual Salary Range: $63,169.60 - $93,184.00 This position is a remote position.# # Qualifications Education: Requires an associate degree in health information management or a related field or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work.# A bachelor#s degree in health information management or related field is preferred. Experience: â€'â€'â€'â€'Must have a minimum of five (5) years of progressively responsible healthcare acute care coding involving outpatient facility coding experience, demonstrating a strong understanding of the required knowledge, skills, and abilities.# Must have Level 1 Trauma coding experience, coding experience in a teaching hospital, and Electronic Health Record experience. Prefer Burn coding experience and/or experience providing classroom, on-site, and/or virtual training. Specialized Training: ICD-10, ICD-10 PCS, and CPT Coding and auditing experience are required. Prefer formal training in 3M products/ Epic/Auditing/CDI/Revenue Cycle. Certification/Licensure: Requires certification as a CCS, CCS-P, CPC, CPC-H, CPC-P, CIC, or COC. Preferred dual certification as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT). Knowledge, Skills, and Abilities: Requires extensive knowledge and experience in outpatient facility coding and auditing and the subject area for which they evaluate, report, and provide training. Must demonstrate knowledge of HIPAA privacy and security regulations as evidenced by appropriate handling of Protected Health Information (PHI), promoting confidentiality, and using discretion when handling patient and various hospital departments# information. Must be able to follow all Federal and State regulations, as well as all Valleywise Health policies and procedures. Requires a basic understanding of all functions performed by the Coding and Revenue Cycle Teams. Requires strong computer skills in all areas of healthcare applications, technology, education, and automated systems, as well as Microsoft Products, Epic, PwC SMART, and 3M software.#This includes the ability to adapt to multiple client systems simultaneously. Requires a basic understanding of the standard tools, workflow processes, and/or procedures and concepts used in implementing, designing, and delivering training programs and materials. Prefer an understanding of healthcare business and software and a strong ability to translate administrative and operating requirements into clear, specific, and actionable curricula and then implement and teach those curriculums. Must demonstrate effective listening, facilitation, and presentation skills. Must possess excellent interpersonal and communication skills, both verbally and in writing, including knowledge of basic grammar, spelling, and punctuation. Must be flexible, detail-oriented, highly collaborative, and positively influence others. The ability to work in a team environment, as well as independently, while being willing to take ownership of responsibilities, being quality conscious, and being able to manage time effectively and adapt to change. Must be able to continuously listen, react, and suggest ways to complement or assist the work of others. Requires the ability to read, write, and speak effectively in English. Under the direction of the Health Information Management (HIM) Supervisor of Coding Education, the HIM Coding Educator - Outpatient provides training, education, and mentoring to the outpatient coding team and outpatient CDI team for coding education. You will work with business owners to define, plan, implement, and evaluate the training required to ensure smooth change management for coding operations, revenue cycle, and affected areas. This role is responsible for evaluating and delivering comprehensive training and education programs related to the end-user's needs. The HIM Coding Educator - Outpatient provides onsite and/or virtual support for trainees and is a knowledge resource for all staff. You will collect and coordinate data collection by performing coding quality chart reviews, ensuring the reviews meet government, regulatory, and coding guidelines/standards. You are responsible for delivering the results of these chart reviews with reports that can be used to make informed business decisions that are accurate, relevant, and error-free. Annual Salary Range: $63,169.60 - $93,184.00 This position is a remote position. Qualifications Education: * Requires an associate degree in health information management or a related field or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work. * A bachelor's degree in health information management or related field is preferred. Experience: * â€'â€'â€'â€'Must have a minimum of five (5) years of progressively responsible healthcare acute care coding involving outpatient facility coding experience, demonstrating a strong understanding of the required knowledge, skills, and abilities. * Must have Level 1 Trauma coding experience, coding experience in a teaching hospital, and Electronic Health Record experience. * Prefer Burn coding experience and/or experience providing classroom, on-site, and/or virtual training. Specialized Training: * ICD-10, ICD-10 PCS, and CPT Coding and auditing experience are required. * Prefer formal training in 3M products/ Epic/Auditing/CDI/Revenue Cycle. Certification/Licensure: * Requires certification as a CCS, CCS-P, CPC, CPC-H, CPC-P, CIC, or COC. * Preferred dual certification as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT). Knowledge, Skills, and Abilities: * Requires extensive knowledge and experience in outpatient facility coding and auditing and the subject area for which they evaluate, report, and provide training. * Must demonstrate knowledge of HIPAA privacy and security regulations as evidenced by appropriate handling of Protected Health Information (PHI), promoting confidentiality, and using discretion when handling patient and various hospital departments' information. * Must be able to follow all Federal and State regulations, as well as all Valleywise Health policies and procedures. * Requires a basic understanding of all functions performed by the Coding and Revenue Cycle Teams. * Requires strong computer skills in all areas of healthcare applications, technology, education, and automated systems, as well as Microsoft Products, Epic, PwC SMART, and 3M software. This includes the ability to adapt to multiple client systems simultaneously. * Requires a basic understanding of the standard tools, workflow processes, and/or procedures and concepts used in implementing, designing, and delivering training programs and materials. * Prefer an understanding of healthcare business and software and a strong ability to translate administrative and operating requirements into clear, specific, and actionable curricula and then implement and teach those curriculums. * Must demonstrate effective listening, facilitation, and presentation skills. * Must possess excellent interpersonal and communication skills, both verbally and in writing, including knowledge of basic grammar, spelling, and punctuation. * Must be flexible, detail-oriented, highly collaborative, and positively influence others. * The ability to work in a team environment, as well as independently, while being willing to take ownership of responsibilities, being quality conscious, and being able to manage time effectively and adapt to change. * Must be able to continuously listen, react, and suggest ways to complement or assist the work of others. * Requires the ability to read, write, and speak effectively in English.
    $63.2k-93.2k yearly 44d ago
  • Director, Regional HR

    U.S. Renal Care, Inc. 4.7company rating

    Phoenix, AZ jobs

    The Regional Human Resources Director provides strategic guidance and support to leadership in designated geographic regions regarding best practices on key HR functions including employee relations, affirmative action, employment law compliance, performance management, policy implementation, compensation, succession planning, change management, retention, talent development and conflict resolution. Leads and delivers high quality HR services to all levels of employees. This is a remote position with travel to clinics. Candidates should reside in the Salt Lake City, UT, Denver, CO or Phoenix, AZ area. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Objectively and effectively manage and investigate highly sensitive and complex employee relations issues and provide recommendations for resolution to Leadership. Align HR strategy with business goals; perform as internal consultant to leaders on organizational effectiveness and emerging HR initiatives. Serve as a seasoned change agent with proven ability to drive and influence strong and seasoned business leaders and implement improvements. Build strong working relationships with leadership, management and employees through proactive, thorough and timely response and resolution to all employee relations concerns. Collaborate with and engage with HR subject matter experts including Compensation, Training, Recruiting to execute on strategic plans for assigned business areas. Facilitate meetings, develop and present training programs on HR Related topics as needed. Oversee the performance management process and provide managers with appropriate guidance on documentation, coaching, and performance improvement plans. Provide policy guidance and interpretation of state specific and Federal labor law. Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. May recruit, train, develop, and supervise personnel.
    $73k-112k yearly est. 1d ago
  • Intern I - Automation System Engineering

    Dexcom 4.7company rating

    Mesa, AZ jobs

    The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. About Dexcom's Summer Intern Program: Are you passionate about innovative technology and improving lives? Dexcom's 12-week U.S. internship program offers a unique opportunity to work on impactful projects that support people living with diabetes. Designed to develop future leaders, our program provides hands-on experience, professional development, and exposure to real-world challenges in a dynamic, mission-driven environment. With flexible onsite, hybrid, and remote work options, we welcome talented students from across the country. Interns at Dexcom don't just participate-they lead. Join us in summer 2026 and help shape the future of healthcare technology! Internship Department Details: Department Name: Automation Engineering Business Function: Global Operations Team Highlights: Key technical leaders of new manufacturing equipment and process development across all of Dexcom's functional areas Where you come in: You will bring robotics, software and data analytics together to build new, high speed automated manufacturing lines in a cutting-edge industry You will work with cross-functional teams to rapidly investigate issues and collaboratively solve problems You will design, build and test new ideas and deliver high reliability systems for a 24x7 environment What makes you successful: Your systematic problem solving and ability to work in a team environment You are hands-on and have experience with hardware and software debugging You are always looking for ways to improve machines and processes What you'll get from your Intern Program: A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community. Meaningful work and assignments that impact your early career development. Participation in a targeted Learning Series that encourages professional development topics and provides insight into Dexcom's culture and career opportunities. Engagement in Social Events, Intern Recognition Awards, Paid Holidays, and more! Travel Required: 0-5% Experience and Education Requirements: Intern I Requires a high school diploma/certificate or equivalent. Must be a currently enrolled student at an accredited college or university in a STEM discipline with an expected graduation date of December 2026 or later. Non-Exempt Salary Details: The annualized base salary range for this role is $27.00 to $29.00. Annualized values for non-exempt (hourly) positions are estimates, final annualized salary will depend on total hours worked. Final compensation package will ultimately depend on factors including relevant experience, skillset, knowledge, business needs and market demand. Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at ****************************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at ****************************. Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: ***************************************************** Code=MERITAIN_I&brand Code=MERITAINOVER/machine-readable-transparency-in-coverage?reporting EntityType=TPA_19874&lock=true To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
    $27-29 hourly Auto-Apply 12d ago
  • Product Documentation Specialist, (Remote)

    Maximus 4.3company rating

    Phoenix, AZ jobs

    Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation. NOTE: This position focuses on operational and process documentation, not technical or engineering documentation. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation. - Perform strategic and ad-hoc data work in support of Product Managers and Product Owners - Analyze and manage moderately complex business process flows and updates to system process flows and requirements. - Create and maintain technical documentation / product development & customer education materials - Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials. - Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained. - Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence. - Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments. - Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials. - Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures. - Review and improve existing documentation to enhance clarity, usability, and compliance with standards. - Support process improvement initiatives by documenting changes, workflows, and system updates. - Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively. Minimum Requirements - Bachelor's Degree or equivalent experience and 3+ Years. - Preferred SAFe Agile Certification(s). - Preferred Jira/Confluence experience. - Preferred learning development / documentation experience. - Preferred technical writing experience. - Bachelor's degree in a related field, or an equivalent combination of education and experience. - 3 years' relevant experience with documentation and supporting process improvement initiatives. - Strong attention to detail and organizational skills. - Excellent written communication skills with the ability to create clear, concise, and accurate documentation. - Experience working collaboratively with internal stakeholders to gather information and develop documentation. - Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint). - Ability to manage multiple documentation projects simultaneously and meet deadlines. Preferred Requirements - Previous experience in product documentation, writing, or business support role. - Knowledge of process improvement methodologies Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 68,000.00 Maximum Salary $ 75,000.00
    $31k-41k yearly est. Easy Apply 7d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Phoenix, AZ jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $85k-152k yearly est. Easy Apply 6d ago

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