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Tesla jobs

- 94 jobs
  • Seasonal Customer Experience Specialist

    Tesla 4.6company rating

    Tesla job in Vienna, VA

    What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking. This is for a part-time temporary position. What You'll Do * Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome * Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile * Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests * Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle * Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers * Provide the highest level of customer service to all current and future owners * Perform additional tasks as assigned to meet business needs What You'll Bring * 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals * Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives * Ability to understand and convey business issues and technical concepts * Strong sense of team mentality and reliability * Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools * Ability to work evening hours, weekends, and holidays in a retail environment * Valid driver's license required * For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment * For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license Compensation and Benefits Benefits As a full-time Tesla seasonal employee, you will be eligible for: * Aetna medical plan with an HSA (Health Savings Account) with a $0 employee cost * Employee contribution into an HSA * Dental and vision plans with a $0 employee cost * Family-building, fertility, adoption and surrogacy benefits * 401(k) and other financial benefits * Dependent Care Flexible Spending Account * Employee Assistance Program * Sick and Vacation time (Flex time for salary positions), and Paid Holidays * Back-up childcare and parenting support resources * Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance * Commuter benefits * Employee discounts and perks program Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ************* for additional information or to request accommodations. Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice . Seasonal Customer Experience Specialist Tesla participates in the E-Verify Program
    $46k-78k yearly est. 1d ago
  • Tesla Advisor, Sales

    Tesla 4.6company rating

    Tesla job in Roanoke, VA

    What to Expect As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience. Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences. What You'll Do * Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations * Excite and educate prospective customers through various channels about Tesla's product offerings * Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers * Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion * Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets * Demonstrate expertise in Tesla's products and services and stay updated on EV trends and local incentives * Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes What You'll Bring * 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals * Passionate about the Tesla Mission and our innovations in the personal transportation industry * Highly organized and excellent written and verbal communication skills * Proficient with Microsoft Office Suite and CRM tools * Ability to work evening hours, weekends, and holidays in a retail environment * Valid driver's license required * For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment * For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ************* for additional information or to request accommodations. Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice . Tesla Advisor, Sales Tesla participates in the E-Verify Program
    $64k-87k yearly est. 1d ago
  • Automation Engineer

    Tenneco 4.8company rating

    Harrisonburg, VA job

    We are seeking a skilled Automation Engineer to join our manufacturing team focused on producing aftermarket exhaust systems. The ideal candidate will play a key role in designing, implementing, and maintaining automated systems and processes to enhance manufacturing efficiency, quality, and safety. You will work closely with cross-functional teams in engineering, production, and quality assurance to drive continuous improvement in a high-performance, fast-paced environment. Key Responsibilities: Design, develop, and implement automation solutions for manufacturing and assembly processes specific to aftermarket exhaust systems. Program, troubleshoot, and optimize PLC, HMI, and robotic systems used in production (e.g., welding robots, CNC machines, automated material handling). Collaborate with product engineering and production teams to automate new product introductions and improve existing processes. Lead projects to upgrade or integrate new automation equipment, including writing specifications, coordinating vendors, and overseeing installation and commissioning. Ensure compliance with safety standards and operational procedures in automated processes. Analyze process data and production metrics to identify and implement automation improvements. Provide technical support and training to maintenance and operations staff on automated equipment. Develop and maintain documentation including SOPs, maintenance procedures, and technical manuals. Qualifications: Education: Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, Automation Engineering, or related field. Experience: 7-10 years of experience in an automation engineering role, preferably in the automotive or exhaust system manufacturing industry. Experience with industrial automation systems including PLCs (Allen-Bradley, Siemens), robotics (Fanuc, ABB, KUKA), and HMIs. Familiarity with metal forming, welding, bending, and tube processing equipment is a strong plus. Proven project management skills and experience working in cross-functional teams. Skills: Strong troubleshooting and analytical skills. Proficiency in CAD tools (SolidWorks, AutoCAD) and electrical schematics. Ability to read and interpret mechanical and electrical drawings. Knowledge of industrial communication protocols (Ethernet/IP, Modbus, Profibus, etc.). Excellent written and verbal communication skills. Preferred Qualifications: Experience in lean manufacturing and Six Sigma methodologies. Familiarity with ERP systems and manufacturing execution systems (MES). Understanding of ISO/TS 16949 or IATF 16949 quality standards. Work Environment: Manufacturing facility with a mix of office and shop floor environments. May require occasional travel to vendors or other company locations. Must be comfortable working around machinery, loud noises, and in high-temperature conditions typical of exhaust system manufacturing. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities
    $75k-89k yearly est. 2d ago
  • Industrial Engineer

    Tenneco 4.8company rating

    Harrisonburg, VA job

    We are seeking a results-driven Industrial Engineer to support and improve manufacturing operations through the application of lean principles, data-driven analysis, and strategic planning. The ideal candidate will play a vital role in analyzing process flows, implementing pull systems (Kanban), developing optimized layouts, and leading continuous improvement (CI) initiatives to increase efficiency, reduce waste, and enhance productivity. Key Responsibilities: Process & Layout Improvement: Conduct process flow analysis to identify bottlenecks, waste, and improvement opportunities. Design and implement pull systems (Kanban) to optimize inventory and production scheduling. Develop and maintain current and future state plant layouts using tools such as Value Stream Mapping (VSM) and Kaizen events. Design cellular layouts to support one-piece flow and minimize unnecessary movement and transportation. Lead labor reduction initiatives through layout optimization and process reengineering. Work Study & Analysis: Perform time studies and motion analysis to determine standard work times and identify inefficiencies. Analyze ergonomics, workstation design, and operator movements to improve safety and performance. Support development and maintenance of standardized work documentation. Continuous Improvement (CI): Champion and lead CI initiatives, including: SMED (Single-Minute Exchange of Dies) processes to reduce changeover time. Changeover analysis and reduction projects to support quick response manufacturing. Automation assessments for repetitive or non-value-added tasks. Motion reduction initiatives to streamline operator tasks and improve throughput. Collaborate cross-functionally with production, quality, and engineering teams to implement sustainable improvements. Qualifications: Education: Bachelor's degree in Industrial Engineering, Manufacturing Engineering, or related field. Experience: 3+ years of experience in an industrial or manufacturing engineering role. Proven experience with lean manufacturing, Kanban, VSM, and Kaizen methodologies. Hands-on experience with plant layout design, time/motion studies, and CI project leadership. Skills: Strong analytical and problem-solving skills. Proficient in CAD tools (AutoCAD, SolidWorks) for layout planning. Familiarity with ERP/MRP systems and manufacturing metrics. Excellent communication and leadership abilities to facilitate cross-functional teamwork. Skilled in Microsoft Excel, PowerPoint, and project management tools. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities
    $74k-89k yearly est. 2d ago
  • Embedded Camera Lead

    Ford Motor Company 4.7company rating

    Richmond, VA job

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Ford's Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company's vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You'll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams. What you'll do... + Evaluate and provide feedback on embedded cameraelectronics stack + Integration of HDR capable image sensor + Bring up camera feed stack on ST micro controller + Bring up camera streaming over RTSP in zephyr or other RTOS + Calibrate ISP to ensure clear images in all lighting conditions + Create and implement an end of line camera calibration plan + Work with vendors and contract manufacturers to resolve issues You'll have... + Embedded RTOS MCU Camera Experience + STM or NXP MCUs Experience Prefer + Camera sensors, drivers, algorithm development, Lens Distortion & Correction, Latency optimization, Performance & Stability + Electronic Image Stabilization + Computer Vision - Depth estimation, Visual Feature Extraction, ROS + Latency and performance optimization for Visual Perception + Secure Video, DRM, secure boot, Multimedia Even better, you may have... + Prior Experience at places such as Wyze, Ring, Logitech You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: - Immediate medical, dental, vision and prescription drug coverage - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more - Vehicle discount program for employees and family members and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year's Day - Paid time off and the option to purchase additional vacation time. This position is a leadership level 6. For more information on salary and benefits, click here: ***************************** Visa sponsorship is available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-MZ1 **Requisition ID** : 53137
    $102k-133k yearly est. 54d ago
  • Product Group Manager, Integrated Services Data, AI and Analytics

    Ford Motor Company 4.7company rating

    Richmond, VA job

    Ford Motor Company is a global automotive and mobility company with a rich heritage of innovation. As we transition to a future defined by connected vehicles and digital experiences, our Integrated Services business is at the forefront, developing and delivering cutting-edge software subscriptions and services that enhance the customer journey and unlock new revenue streams. The Global Data, Insights & Analytics (GDIA) organization is Ford's central hub for data strategy, insights, advanced analytics and AI, driving data-driven decision-making across the enterprise. We are building a future where mobility is intelligent, sustainable, and seamlessly integrated into our customers' lives. Ford is seeking a highly strategic and experienced Senior Director, Data, Analytics & AI, Integrated Services to lead the foundational and advanced data, analytics and AI capabilities for our rapidly expanding Integrated Services business. You will define and execute the data strategy specific to Integrated Services, build and lead a world-class team, and establish the data infrastructure, governance, and capabilities necessary to support the growth of Ford's software subscription offerings. This role requires a visionary leader with deep expertise in data science, analytics, machine learning, and a proven track record of delivering measurable business impact in a dynamic, high-growth environment, preferably within a subscription or SaaS business model. **You Will...** Strategic Leadership: + Define and articulate the comprehensive data, analytics, and AI strategy and roadmap for Ford's Integrated Services, aligning with overall business objectives, customer experience goals, and GDIA's enterprise data strategy. + Identify and prioritize key business questions that can be answered through data, driving significant improvements in product development, customer acquisition and retention. + Champion a data-driven culture across the Integrated Services organization, influencing product, engineering, marketing, and business development teams, while leveraging GDIA's best practices and resources. Team Building & Leadership: + Recruit, mentor, and develop a high-performing team of data scientists, data analysts, data engineers, and ML engineers dedicated to Integrated Services. + Foster a culture of innovation, collaboration, continuous learning, and accountability within the team. + Provide strong technical and strategic guidance, ensuring best practices in data quality, and ethical AI development. Data & Analytics Platform Development: + Oversee the design, development, and maintenance of robust, scalable, and secure data infrastructure and platforms that support real-time and batch processing of subscription data, leveraging and contributing to GDIA's enterprise data platforms and tools. + Establish and enforce data quality standards specific to customer subscription data, in adherence to GDIA's global standards. + Drive the adoption of advanced analytics tools and techniques to generate deep insights into customer behavior, service usage, revenue optimization and business performance. + AI Innovation & Implementation: + Identify opportunities to leverage artificial intelligence to enhance Integrated Services products, personalize customer experiences, optimize pricing, predict churn, and drive operational efficiencies. + Lead the end-to-end lifecycle of AI/ML models, from ideation and prototyping to deployment, monitoring, and continuous improvement. + Ensure responsible AI practices, including fairness, transparency, and privacy, are embedded in all AI initiatives. Cross-Functional Collaboration: + Partner closely with Product Management to embed data and AI into the product lifecycle, informing feature development and roadmap decisions. + Collaborate with General Management to ensure data pipelines, analytics and AI initiatives meet their operational needs. + Work with Marketing and Sales to optimize campaigns, personalize customer communications, and drive subscription growth. + Engage with Finance and Business Development to provide data-backed insights for strategic planning and new business model evaluation. + Act as the primary interface between Integrated Services and the broader GDIA organization, ensuring alignment, sharing best practices, and leveraging enterprise-wide data assets and capabilities. Performance & Impact: + Establish key performance indicators (KPIs) and metrics to measure the effectiveness and business impact of data, analytics, and AI initiatives for Integrated Services. + Present complex data findings and strategic recommendations to executive leadership within Integrated Services in a clear and compelling manner. **You'll have...** + Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, Engineering, or a related quantitative field. + 12+ years of progressive experience in data science, analytics, business intelligence, or machine learning roles. + 7+ years of experience in a leadership role, building and managing high-performing data, analytics, and AI teams. + Experience in the automotive, software-as-a-service (SaaS), subscription, or consumer technology industries. + Strong understanding of customer lifecycle management in a subscription business context (acquisition, activation, retention, churn, monetization). ● Proven experience in defining and executing data strategies that have driven significant business outcomes. + Extensive experience with cloud-based data platforms (e.g., GCP, AWS, Azure). + Demonstrated expertise in statistical modeling, machine learning algorithms, generative AI and their practical application to business problems. + Proven ability to design / execute tests using data and analytics that deliver insights used to improve business outcomes **You may also have...** + Master's degree or Ph.D. in a quantitative field. + Proficiency in programming languages commonly used in data science (e.g., Python, R, SQL). + Experience with MLOps practices and tools for deploying and managing ML models at scale. + Exceptional communication and storytelling skills, with the ability to translate complex technical concepts into business terms for diverse audiences. + Demonstrated ability to influence and collaborate effectively with senior leadership and cross-functional teams, particularly within a matrixed organization like GDIA. + A passion for the automotive industry and the future of connected services. **What you'll receive in return...** As part of the Ford family, you'll enjoy excellent compensation, and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You'll also experience exciting opportunities for professional and personal growth and recognition. Our benefits summary can be found here: ***************************************************************************************************************** You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: - Immediate medical, dental, vision and prescription drug coverage - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more - Vehicle discount program for employees and family members and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year's Day - Paid time off and the option to purchase additional vacation time. This position is a leadership level 4. Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Onsite #LI-MB3 **Requisition ID** : 51631
    $133k-175k yearly est. 60d+ ago
  • Mobile Tire Technician

    Tesla 4.6company rating

    Tesla job in Arlington, VA

    What to Expect Tesla is currently seeking an experienced Mobile Tire Technician to contribute to work on one of the most progressive vehicles in the world. This role involves substantial customer and employee interaction, necessitating not only technical expertise but also a strong focus on delivering exceptional customer service. The position entails daily travel within the region, as directed by the Mobile Tire Dispatch Team. Membership of our world-class service team requires a dedication to supporting cutting-edge EV technology and accelerating the world's transition to sustainable energy. What You'll Do * Performs apprentice-level inspection, repair, and service of Tesla electric vehicles * Operate a variety of hand, power, and shop tools * Perform equipment inspections, adjustments, and certifications * Maintain records of time, expenses, materials, and cleanliness of vehicles * Effectively handle multiple priorities, organize workload, and meet deadlines * Support other Mobile Service Technicians and Tesla Service Centers as needed * Daily regional travel What You'll Bring * Knowledge of methods and techniques in the maintenance and repair of vehicles; trade school training/ ASEs preferred * Hands-on experience mounting and balancing tires and tire repair * Excellent verbal and written communication skills and the ability to follow instructions * Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders * Ability to quickly adapt to new systems, processes, and a dynamic work environment * Must be comfortable with daily regional travel and operating a large service vehicle (including but not limited to tow trucks and trailers) * Valid driver's license required; must be willing to become DOT certified Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: * Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction * Family-building, fertility, adoption and surrogacy benefits * Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution * Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA * Healthcare and Dependent Care Flexible Spending Accounts (FSA) * 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits * Company paid Basic Life, AD&D, short-term and long-term disability insurance * Employee Assistance Program * Sick and Vacation time (Flex time for salary positions), and Paid Holidays * Back-up childcare and parenting support resources * Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies program * Commuter benefits * Employee discounts and perks program Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ************* for additional information or to request accommodations. Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice . Mobile Tire Technician Tesla participates in the E-Verify Program
    $37k-44k yearly est. 1d ago
  • FinSimple BDM - Seattle Region

    Ford Motor Company 4.7company rating

    Richmond, VA job

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world. **In this position...** + The Ford Credit Business Development Manager will be responsible for managing a portfolio of Dealers for their assigned Region. This will include working collaboratively with Commercial Fleet Manager (CFM) to achieve budgeted metrics through the development and execution of dealer level sales plans for maintaining and acquiring FinSimple and Ford Pro product business. + Make joint sales calls with Commercial Account Managers to prospective commercial customers to support and grow Ford Pro FinSimple products and services. + Work with dealership management teams and develop specific plans to leverage our commercial marketing plans and programs to generate sales opportunities. Effectively utilize sales incentive and promotion budgets to support achievement of objectives with assigned dealers. **What you'll do...** + Work collaboratively with Commercial Fleet Manager (CFM) to achieve budgeted metrics through the development and execution of dealer level sales plans for maintaining and acquiring FinSimple and Ford Pro product business. + Make joint sales calls with Commercial Account Managers to prospective commercial customers to support and grow Ford Pro FinSimple products and services. + Work with dealership management teams and develop specific plans to leverage our commercial marketing plans and programs to generate sales opportunities. Effectively utilize sales incentive and promotion budgets to support achievement of objectives with assigned dealers. + Leverage performance consulting and utilize all available tools to monitor/review commercial sales, and commercial related dealership processes to identify opportunities, deliver meaningful recommendations and obtain commitment from dealership management to implement. + Provide in-dealership training to support dealership process improvement for the sale of commercial products. + Conduct presentations as required leveraging the Sales Resource SharePoint Site and other resources to support the achievement of profit, volume, and satisfaction goals. + Review of key performance metrics and Time Sales Analysis data with dealer principals and dealership management to review commercial volume, share, portfolio performance + Maintain regular communication (as required) with the appropriate Commercial Business Center originations teams. Address any dealer or business center concerns with the CFM and Commercial Business Center management in a timely manner. + Keep informed of and understand plans and policies of the Commercial dealers and competitive finance and fleet service companies operating within assigned territory. Be proactive in protecting existing business against a competitive take-over and/or loss of Ford Pro FinSimple income business. + Coordinate with Commercial Business Managers (CBMs) on commercial sales opportunities. + Develop, monitor, and implement action plans to achieve Commercial Dealer and Commercial Customer Net Promoter Score (NPS) targets. + Complete all assigned training courses. Work towards applicable certifications. + Demonstrate corporate citizenship by participating in community events. **You'll have...** + College degree preferred or 2+years of Business Operations and/or Sales Operations experience. + Must be located in Seattle or Portland, Oregon **Even better, you may have...** + Prior Commercial Credit or Commercial Originations experience. + Financial analysis, marketing, risk management, communication, negotiation, and relationship management. + Strong organizational skills necessary. + Excellent communication and presentation skills - oral and written. + Must be self-motivated and able to multi-task. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: + Immediate medical, dental, vision and prescription drug coverage + Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more + Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more + Vehicle discount program for employees and family members and management leases + Tuition assistance + Established and active employee resource groups + Paid time off for individual and team community service + A generous schedule of paid holidays, including the week between Christmas and New Year's Day + Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: ***************************** This position is a range of salary grades SG6-SG8 . Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. \#LI-Remote #LI-FordCredit #LI-AW2 **Requisition ID** : 55022
    $78k-100k yearly est. 9d ago
  • IT Service Desk Specialist - TOP SECRET clearance required

    Tesla Laboratories 4.6company rating

    Tesla Laboratories job in Vienna, VA

    Active Top Secret Clearance Required is on site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure and operational needs of the customer including hardware and software issues, desktops, peripherals, and end user issues. Responsibilities : Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for Windows desktops Troubleshoot problems and provide support for Microsoft applications such Outlook and Microsoft Office Assist with installing, moving, adding and/or changing (IMAC) desktops, laptops, printers, and other approved peripheral devices Standard computer images including Desktop Image Assist with centrally managing desktops, laptops, printers, and other network peripheral devices Provide quality customer service and support for designated equipment Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation Ensure all time reporting and other required reports are accurate and submitted on time Ensure on-going maintenance and development of positive customer relationships with end-users Develop and create documentation on training materials, FAQs and Knowledge Base Articles Requirements Bachelor's degree or certification in IT related field 5+ years of relevant work experience Prior IT Operations support experience with a blend of application, hardware, and networking support, including providing support via phone (call center) Relevant certifications such as CompTIA A+, Network+, or Security+; HDI; Microsoft certifications including MCSA, MCP, MCSE or similar certifications desired Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus Azure VDI, Citrix experience preferred Excellent organizational and communications skills US Citizenship necessary Active Top Secret Clearance REQUIRED Benefits Paid vacation 11 paid federal holidays Company paid STD, LTD, and group life insurance Medical, dental, and vision insurance 401K with company match Optional insurance policies (hospital indemnity, accident, dependent care, FSA, HSA)
    $35k-43k yearly est. Auto-Apply 60d+ ago
  • Desktop Image Management - Azure VDI or Citrix DOD Top Secret

    Tesla Laboratories 4.6company rating

    Tesla Laboratories job in Vienna, VA

    We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual Desktop environments or Citrix. This role is essential in supporting and enhancing our IT services within a high-security government context, necessitating all candidates to be U.S. citizens with an active Department of Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1-Tier 3 support, managing complex customer issues with a focus on imaging solutions, and addressing Azure Virtual Desktop challenges within our secure IT infrastructure. Image Management Proficiency: Assist with the maintenance and optimization of system images, ensuring they meet organizational standards and are effectively deployed across diverse hardware platforms. Azure Virtual Desktop Troubleshooting: Provide troubleshooting expertise for Azure Virtual Desktop environments, ensuring high availability, performance, and security compliance. Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 support, diagnosing and resolving complex issues related to desktop imaging, virtual desktops, and associated hardware or software. Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained at the highest levels. Documentation & Knowledge Sharing: Develop and maintain comprehensive documentation on imaging standards, procedures, and troubleshooting guides for Azure Virtual Desktop environments. Contribute to the IT knowledge base to assist in the swift resolution of common issues. Collaboration & Integration: Work closely with IT teams, including systems administrators, network engineers, and security specialists, to ensure a cohesive and secure IT environment. Provide input and support for IT projects, particularly those involving desktop and application virtualization technologies. Requirements Active Top-Secret Clearance with SCI Eligibility: Mandatory requirement for all applicants. Experience in Image Management: Minimum of 2 years' experience in managing and deploying system images in a complex IT environment. Azure Virtual Desktop Expertise or Citrix: At least 1 years of hands-on experience in troubleshooting, supporting, and optimizing Azure Virtual Desktop environments. Advanced Problem-Solving Skills: Proven ability to diagnose and resolve complex technical issues related to desktop imaging and virtual desktop infrastructure. Documentation Skills: Strong capability in creating and maintaining clear, concise, and comprehensive documentation and knowledge base articles. Interpersonal and Communication Skills: Exceptional ability to communicate technical information to non-technical stakeholders and work collaboratively across various IT disciplines. Educational Background: Relevant Bachelor's degree or certification in Information Technology, Computer Science, or related field. Equivalent professional experience may also be considered. Preferred: Desirable Skills: Experience with PIV login systems, familiarity with GovCloud environments, and proficiency in implementing security technical implementation guides (STIGs) for Azure. Benefits Medical, dental, vision insurance Life insurance Short-term and long-term disability insurance 11 paid federal holidays Paid vacation 401K with company match
    $95k-114k yearly est. Auto-Apply 60d+ ago
  • Service Supervisor

    Tesla 4.6company rating

    Tesla job in Arlington, VA

    What to Expect Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers. What You'll Do * Lead, coach, and develop a highly engaged team of Technicians to achieve service output goals * Maintain appropriate shop records and inventories and manage smooth workflow in the service center * Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team * Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs * Monitor to ensure that all employees comply with safety regulations and the service center's safety program * Work with employees to manage schedules and resolve technical and personnel problems * Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements What You'll Bring * Bachelor's degree or equivalent experience * Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required * Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards * Excellent interpersonal and communication skills * Able to work a flexible schedule, including weekday and weekend overtime * Proficient with Microsoft Office Suite * Valid driver's license required Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: * Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction * Family-building, fertility, adoption and surrogacy benefits * Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution * Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA * Healthcare and Dependent Care Flexible Spending Accounts (FSA) * 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits * Company paid Basic Life, AD&D, short-term and long-term disability insurance * Employee Assistance Program * Sick and Vacation time (Flex time for salary positions), and Paid Holidays * Back-up childcare and parenting support resources * Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies program * Commuter benefits * Employee discounts and perks program Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ************* for additional information or to request accommodations. Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice . Service Supervisor Tesla participates in the E-Verify Program
    $83k-106k yearly est. 1d ago
  • Associate Sales Manager

    Tesla 4.6company rating

    Tesla job in Glen Allen, VA

    What to Expect Our Associate Sales Managers are seasoned retail leaders with natural charisma. In this role, you will collaborate with the Sales Manager to recruit, train, develop, and manage a dynamic store team, contributing to Tesla's mission of accelerating the world's transition to sustainable energy. Your responsibilities include guiding your team through training, coaching, and motivating, while also analyzing sales performance. Identifying local market events to enhance Tesla's brand exposure and foster new owners is a key aspect of the role. Success is measured by achieving cumulative store sales targets, driving optimal team performance, and maintaining smooth store operations. To excel at Tesla, you must be energetic, highly organized, and deeply committed to sustainable energy. While individual contributions are valued, teamwork is crucial for achieving the highest level of success. Recognition is reserved for those who empower their team, contributing to collective success What You'll Do * Collaborate with the Sales Manager to align on business needs and strategies, while demonstrating sales leadership through active floor presence and role modeling (70% of the time) * Ensure all employees deliver a top-tier customer experience, proactively addressing and resolving any concerns related to vehicle quality and preparation * Recruit, train, and develop management and staff, maintaining prompt position fulfillment, providing ongoing performance evaluation, and ensuring adherence to Tesla's policies and procedures * Uphold brand standards through facility maintenance, showroom presentation, and cost control, while ensuring compliance with Tesla's dress code and grooming guidelines What You'll Bring * Bachelor's Degree, 2+ years applicable experience, proven track record to meet or exceed goals, or equivalent experience * Self-starting entrepreneur with exceptional management skills, great attention to detail, and ability to prioritize multiple projects while adhering to business-critical deadlines * Excellent written and verbal communication skills with a dedicated and ethical approach to sales and sales operations * Ability to develop collaborative relationships and act as a well-respected, trusted partner * Ability to work evenings and weekends in a retail environment, ability to relocate as needed * Valid driver's license required * For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment * For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: * Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction * Family-building, fertility, adoption and surrogacy benefits * Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution * Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA * Healthcare and Dependent Care Flexible Spending Accounts (FSA) * 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits * Company paid Basic Life, AD&D, short-term and long-term disability insurance * Employee Assistance Program * Sick and Vacation time (Flex time for salary positions), and Paid Holidays * Back-up childcare and parenting support resources * Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies program * Commuter benefits * Employee discounts and perks program Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ************* for additional information or to request accommodations. Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice . Associate Sales Manager Tesla participates in the E-Verify Program
    $57k-66k yearly est. 1d ago
  • Staff Full Stack Engineer

    General Motors 4.6company rating

    Richmond, VA job

    _Remote: This role is based remotely but if you live within a 50-mile radius of Mountain View, you are expected to report to that location three times a week, at minimum._ **The Role: ** We are seeking an experienced Staff full stack engineer with a strong ability to execute hands-on technical work. The AI Lifecycle Team provides the UX backbone and visualization products that Machine Learning Engineers use to shepherd their ideas from data collection to model deployment in the AV. We enable MLEs at Cruise to Run and debug ML pipelines, Initiate data collection, Manage model training, Evaluate model performance, Deploy models to the AV. As a Staff Full Stack Engineer, you will collaborate closely with machine learning engineers, research scientists, and other partners to develop state-of-the-art AI solutions that enable the future of intelligent driving technologies across General Motors vehicles. **What** **You'll** **Do:** + Build UX experiences and agentic workflows to improve MLE workflows and productivity + Build backend integrations to provide unified experience across ML lifecycle + Raise the bar on system observability, debuggability, and operational excellence, and user experience. + Own and drive the design and architecture across the ecosystem that meets security and compliance standards + Establish consistent metrics to measure platform performance & health and create the roadmap for scale, reliability, low latency and speed of development and deployment + Partner with cross functional teams to understand requirements to design, architect and build framework of UX and backend integrations. Partner with engineering teams to ensure seamless end-to-end flow and data quality + Work across the project lifecycle: requirements, design, prototype, implementation, review, release, monitoring + Review and approve technical design documents and pull requests. Improve and enhance engineering systems documentation and development processes + Identify and pursue new paths of inquiry, innovation and challenge status quo + Develop and nurture technical talent within the team and recruiting **Your Skills & Abilities (Required Qualifications)** + At least 7+ years of experience building production-level frontend applications using React, Angular, WebGL or similar frameworks + Strong understanding of JavaScript/TypeScript and dynamic frontend fundamentals + Experience building, deploying, and operating high-availability services + Led large technical initiatives from idea to operationalization and continuous evolution of technical solution to enable new business capabilities and improve efficiencies + Ability to identify broad challenges (technical, functional, business challenges) worth tackling, and parse them into initiatives within and across engineering teams + Experience creating ground up enterprise architecture, systems architecture, integration architecture standards, frameworks, and practices + Programming experience in Python, Java, Go + Experience working with cloud infrastructure, automations, configuration management, artifact management and building advanced CI/CD solutions **Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + The salary range for this role is $180,500 to $241,500. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. + Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. **Benefits:** + Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. **Relocation:** This job may be eligible for relocation benefits. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $180.5k-241.5k yearly 60d+ ago
  • Onboarding Success Manager, Ford Pro Solutions

    Ford Motor Company 4.7company rating

    Richmond, VA job

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford. **What you'll do...** As an Onboarding Success Manager, you will provide a best-in-class experience as you work with a diverse set of companies across the North American market to ensure they have the foundations needed to maximize the value of Ford Pro Telematics, Charging and Fleet Management Software to optimize their fleet operation's needs. A successful Onboarding Success Manager has exceptional communications skills, a fierce drive to succeed, and a genuine passion for helping people. This is an integral role within the company where you act as a conduit between customers and key decision makers internally. This requires strong project management and strong leadership skills, as you will coordinate the strategic and technical-operational aspects simultaneously. You'll serve as the customer's primary point of contact during their onboarding journey and serve as an onboarding resource for our customers. You will partner with the customer to advise and guide them in the set-up and adoption of Ford Pro Solutions, which will include telematics, charging and fleet management. You'll interface with various customer stakeholders and be accountable to secure a successful onboarding journey and to increase customer loyalty. + Act as the key contact for the client post-sale in order to implement the solution(s) into their operational environment effectively. This may be done via emails, phone calls, web meetings, etc. + Manage the onboarding experience and interact with the client and key internal resources to ensure all key milestones are met (including assisting customer with initial product set-up and training on how to use them). + Leverage analytics to proactively reach out to the onboarding customer base, to improve product adoption and ensure their success with the application throughout the onboarding life cycle + Continuously improve the process by ensuring customer feedback is received and used to help the team generate and execute ideas to enhance overall customer onboarding success + Build customer relationships to understand their business needs and be able to increase their ROI of the solution(s) + Cross-functional internal collaboration to advocate for the voice of the customer to all relevant stakeholders internally and with our channel partners + Demonstrate an ability to create partnerships and manage relationships to investigate and resolve customer issues + Focus on increasing product adoption and revenue, as well as proactively managing churn results and customer satisfaction + Provide updates on new features or functionality for contracted services; identify opportunities to educate customers on existing and new Ford Pro Intelligence products + Demonstrate exceptional customer service by providing consistent, timely and accurate customer support + Attain established objectives regarding quality targets, productivity, and customer file maintenance within our CRM Responsible to ensure customer health is maintained through product utilization, invoicing/payment, and overall satisfaction **You'll have...** + Bachelor's degree or equivalent combination of relevant education and experience. + 4+ years of work experience in a customer-facing role, going above and beyond to ensure the customers' needs are met + 1+ years of experience utilizing a CRM tool (i.e. Salesforce) **Even better, you may have...** + Experience in software implementations with a focus on fleet telematics or fleet management software is preferred + Experience working with Dealers or Commercial Fleet customers in a sales or service capacity preferred but not required + Analytical - ability to synthesize information to understand issues and solutions + Critical Thinker - Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems + Highly Organized - Ability to multi-task and handle multiple ongoing projects at one time. + Detail Oriented - Understands that the details matter and that these details can build client trust, appreciation and respect + Flexible - Comfortable working in a fast-paced environment. Willingness to absorb team members' input and change direction when needed + Clear Communicator - ability to write and present effectively in a remote environment, + Adaptable - ability to respond to changing circumstances and to manage, solve problems, and provide solutions in a climate of ambiguity You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: + Immediate medical, dental, vision and prescription drug coverage + Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more + Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more + Vehicle discount program for employees and family members and management leases + Tuition assistance + Established and active employee resource groups + Paid time off for individual and team community service + A generous schedule of paid holidays, including the week between Christmas and New Year's Day + Paid time off and the option to purchase additional vacation time. This position is a salary grade 7. For more information on salary and benefits, click here: ***************************** Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. \#LI-Remote \#LI-MK1 **Requisition ID** : 55430
    $103k-137k yearly est. 1d ago
  • Senior Embedded Controls Engineer, Vehicle Motion

    Ford Motor Company 4.7company rating

    Richmond, VA job

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Ford's Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company's vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You'll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams. What you'll do... - Create and implement the control strategy for various vehicle motion attributes and functions, including lateral and longitudinal vehicle dynamics. - Work with suppliers to define functions and interfaces into 3rd party components, driving further consolidation and integration of vehicle functions into our centralized vehicle motion control system. - Collaborate with software integration teams to bring up core functions and broadcast software level requirements to electrical hardware and systems teams. - Understand functional safety principles and participate in functional safety analyses of complex vehicle subsystems. - Develop comprehensive test plans and perform thorough testing to validate firmware functionality, stability, and performance under various conditions. - Author subsystem block diagrams and lead subsystem reviews through all vehicle program development phases - Collaborate with other system integration leads to capture component level requirements, provide subject matter expertise in sourcing discussions, and collect and approve Device Transmittals. - Early phases of firmware development will focus on hardware validation, labcar testing, and setting up the automation framework for unit, SIL and HIL testing. You'll have... - Master's degree in electrical engineering, Mechanical Engineering, or Computer Science, with evidence of exceptional ability, or equivalent. - 10+ years of experience on embedded controls systems such as chassis systems, VCM, or similar dynamic functions. - 10+ years of experience on electrical hardware applications, prototype bring-up, and systems development. - 10+ years of experience with Vehicle Network Protocols such as CAN, LIN & Automotive Ethernet - Strong EE fundamentals and hands-on experience with electrical test equipment (oscilloscopes, DMMs, signal generators, power supplies, etc.) - 10+ years of experience using embedded networking interface tools for automotive, aerospace, or similar field. - Experience and working knowledge of systems development, vehicle architecture, battery technologies, software/hardware tool development, motor calibration technologies, OBD calibration, functional safety, network, and diagnostics process. - Experience with creating and executing component-level test procedures and owning all test results. Even better, you may have... + Highly collaborative mindset and strong communication skills + Experience developing features such as hill hold, stability controls, anti-lock braking, park assist, cruise or adaptive cruise control, or other similar vehicle dynamic features. + Experience with software build tools like Bazel, Scons, Cmake etc. + Experience with fundamental hardware components on PCB and their analysis tools. + Ability to write testing scripts for using scripting languages (Python) + Fluent in software fundamentals including software design and maintainability. + Hands-on experience in hardware bring-up, system debugging, and code optimization. + Knowledge of electrical engineering fundamentals including circuit analysis and design You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: - Immediate medical, dental, vision and prescription drug coverage - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more - Vehicle discount program for employees and family members and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year's Day - Paid time off and the option to purchase additional vacation time. This position is a salary grade 8. For more information on salary and benefits, click here: ***************************** Visa sponsorship is available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-MZ1 **Requisition ID** : 51041
    $114k-140k yearly est. 60d+ ago
  • Material Control Supervisor

    Ford Motor 4.7company rating

    Virginia job

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? In this position... As a Material Control Supervisor, you will lead a warehouse team, ensuring safety protocols are followed, inventory is accurately tracked, and orders are fulfilled in a timely manner. This is an onsite position that will require flexibility including the ability to work any shift, including nights, weekends and most holidays. Eligible for overtime pay when working holidays. There is no hybrid option for this position. Responsibilities What you'll do... The primary role of a Material Control Supervisor is to oversee the day-to-day operation of a Parts Distribution Center. Responsibilities include but not limited to: Lead a represented team responsible for Receiving, Packaging, Replenishment, Picking, and Shipping. Deliver objectives related to Cost, Quality, Safety, Efficiency, Absenteeism. Engage with key stakeholders including suppliers to deliver key objectives. Maintain a positive working relationship with all stakeholders, including fair and consistent administration of the Collective Bargaining Agreement. Qualifications You'll have... Minimum Requirements: High School Diploma or GED. Minimum 3 year leadership experience. Minimum 3 year work experience in similar positions. Willing and able to work weekends, holidays, and afternoon shifts with varying hours. Must be flexible with shift times, and willing and able to work overtime. Must be willing and able to work onsite full-time, 5-days a week in the Winchester, VA (Washington, D.C.) High Velocity Center. Demonstrated ability to actively listen, collaborate and problem solve with stakeholders. Ability to maintain a high level of professionalism in difficult and stressful situations. Demonstrated exceptional oral and written communication skills. Working Knowledge of Microsoft: Word, Excel, PowerPoint, and Outlook. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time. This position is a salary grade 7. For more information on salary and benefits, click here: ********************************** Visa sponsorship is NOT available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. #LI-Hybrid #LI-JT1
    $91k-116k yearly est. Auto-Apply 49d ago
  • Service Technician

    Tesla 4.6company rating

    Tesla job in Glen Allen, VA

    What to Expect As a Tesla Service Technician, you become a vital part of our global team, working towards our mission of accelerating the world's transition to sustainable energy. At Tesla, you'll collaborate with some of the most brilliant technicians and engineers globally, engaging in cutting-edge automotive technology and working on the most advanced cars currently in production. Our technicians are the cornerstone of every service location, and we rely on their expertise to continually enhance processes, delivering the best service and products to our customers. We are committed to supporting your professional growth through a combination of training programs and on the job experience. We are seeking candidates who are committed to delivering top-quality work, offering exceptional customer service, and actively contributing to our mission. What You'll Do * Execute both basic and advanced diagnostic and repair work on all Tesla products * Collaborate with team members to maximize repair efficiency and ensure exceptional product delivery, including vehicle cleaning and detailing * Operate a variety of high-quality hand, power, and shop tools * Utilize a company supplied laptop for diagnostics and online training * Accurately document repairs and inspect and maintain shop equipment, requesting replacements as necessary * Provide direct feedback to Tesla's design and engineering teams to continuously enhance repair procedures and products * Maintain a collaborative, inclusive, and respectful attitude in a dynamic environment What You'll Bring * Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities to meet deadlines * Section 609 Refrigerant handling certification, preferred * Evidence of a "safety first" attitude * Basic command of the English language * Proficiency in fundamental computer skills, including web browsing and standard applications such as Excel and Word * Valid driver's license required Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: * Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction * Family-building, fertility, adoption and surrogacy benefits * Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution * Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA * Healthcare and Dependent Care Flexible Spending Accounts (FSA) * 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits * Company paid Basic Life, AD&D, short-term and long-term disability insurance * Employee Assistance Program * Sick and Vacation time (Flex time for salary positions), and Paid Holidays * Back-up childcare and parenting support resources * Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies program * Commuter benefits * Employee discounts and perks program Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ************* for additional information or to request accommodations. Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice . Service Technician Tesla participates in the E-Verify Program
    $36k-54k yearly est. 1d ago
  • Principal AV Behavior and AI Safety Engineer: Technical Lead

    General Motors 4.6company rating

    Richmond, VA job

    **Company Vehicle:** Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies The Safety Assurance for Effective Autonomous Driving Software (SAFE-ADS) department is part of the Global Product Safety, System, and Certification (GPSSC) organization at GM. This department serves as the central body for automated driving system (ADS) safety and brings together expertise from across the company to establish a comprehensive safety case. GM's vision is zero crashes, zero emissions, and zero congestion - AV safety is at the heart of driving forward this vision. **The Role** The AV Safety Strategy and Assessment team is seeking a technical leader with extensive experience in the full end to end development lifecycle for autonomous vehicle behaviors driven by artificial intelligence & machine learning models. As the AV Behavior and AI Safety Principal Engineer, you will need to stay current on industry best practices and standards and guide the development of GM's AV Behavior Validation and AI safety strategy. This technical leader role requires extensive experience leading the development and implementation of AV Behavior Validation methodologies across a broad range of L4 autonomous features. A successful candidate will also have extensive experience setting the AI safety strategy for engineering development teams that are focused on AI/ML and following through on implementation and validation of safe AI development and deployment practices. If you're passionate about safety, driving innovation through AI/ML and are a proven technical leader, this role offers an exciting opportunity to contribute to impactful projects in a dynamic team environment. As the AV Behavior and AI Safety Technical Lead, you will be responsible for working with our partners and customers to define safety strategies and targets for AI/ML based autonomous driving systems. You will connect deeply to understand their challenges and needs, collaborate on new machine learning solutions, assess the safety of existing production models and cloud environments, collaborate on proof of concepts for new generative AI solutions and provide safety guidance to a team of AI/ML developers. You will apply your experience with ISO 8800 and ISO 21448 to ensure we develop, deploy and maintain safe AI/ML systems in simulation, on closed course and on public roads. **What You'll Do (Responsibilities)** + Referencing ISO 8800, ISO 21448 and AV industry best practices, develop the strategy for ensuring safe AI/ML and autonomous system development, deployment and maintenance. + Work with software, data science and systems engineering teams to ensure GM safely trains new machine learning models to enable autonomous systems. + Ensure continuity of safety as we enhance existing machine learning models to increase performance. + Set the safety standard for how we prototype, test and deploy new AI solutions, including Generative AI + Set the strategy for testing and validation of data sets and develop an assurance plan. + Set the strategy for how we systematically break down operational design domain components and driving behavior components and how these are validated in aggregate and on a per behavior level. + Work with data science, systems engineering and software teams to set the strategy for how we establish safety launch targets across vehicle behaviors and in aggregate + Setup an assurance process to validate launch targets have been achieved **Your Skills & Abilities (Required Qualifications)** + Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field + 7+ years of experience in machine learning, engineering, data science, or a related field + 7+ years in autonomous vehicle or robotics development or related field + Looking for Extensive Experience in the following: + **Machine Learning & AI Safety:** ISO 8800, ISO 21448 and other applicable industry standards and best practices for autonomous vehicles, aerospace and/or robotics. + **Validation of AI Driven Autonomous Systems:** Setting the strategy for E2E validation using techniques appropriate to validate AI models + **Programming & Frameworks** : **Python** , R, Java, PySpark, PyTorch, TensorFlow, Scikit-learn, LangChain, SQL + - **Machine Learning & AI** : Large Language Models (LLMs), Generative AI, RAG, Deep learning, Reinforcement Learning, Natural Language Processing (NLP), SVM, XGBoost, Random Forest, Decision Trees, Clustering + **Cloud & Big Data Platforms: (Preferred** Microsoft Azure (Data Lake, Machine Learning, Databricks)), **Nice to Have** (AWS (S3, SageMaker, Bedrock) or Google Cloud Platform (BigQuery, Dataflow, AI Platform) ) + **Deployment & MLOps:** **MLflow** , Model Monitoring & Versioning, Docker & Kubernetes, **GitHub** , Jira + **Data Analysis & Visualization** : Tableau, PowerBI, Pandas, NumPy + Proven track record providing technical safety leadership in AI/ML and AV development + Excellent communication and collaboration skills, with the ability to work effectively in a team environment + Strong problem-solving mindset and a proactive attitude towards learning and self-improvement **What Will Give You A Competitive Edge (Preferred Qualifications)** + Masters Degree in Computer Science, Engineering, Mathematics or related field + Extensive NLP solutions from business problem statement to deployment and ongoing optimization + Expertise with Large Language Models solutions from business problem statement to cloud deployment that have provided significant incremental business value + Experience with generative AI solutions that you have developed and deployed into a production environment that have provided significant incremental business value + Experience leading a team of data scientists to exceed customer expectations **Compensation:** + The expected base compensation for this role is $227,800- $349,600 USD Annually + Actual base compensation within the identified range will vary based on factors relevant to the position + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance **Benefits:** GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. This role is categorized as remote. This means the selected candidate may be based anywhere in the country of work and is not expected to report to a GM worksite unless directed by their manager. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $106k-129k yearly est. 54d ago
  • Service Advisor

    Tesla 4.6company rating

    Tesla job in Sterling, VA

    What to Expect Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal teams. The ideal candidate will excel in delivering exceptional customer service and demonstrate an aptitude for developing technical expertise in servicing vehicles. Members of our service team must be passionate about supporting cutting-edge EV technology and accelerating the world's transition to sustainable energy. What You'll Do * Provide exceptional customer service by promptly addressing inquiries and concerns, taking ownership of service visits, and fostering a welcoming environment for our customers * Assess technical issues, explain service needs to customers in understandable terms, and offer solutions over the phone when possible * Actively listen to customer concerns, ask clarifying questions to identify issues accurately, and escalate to Service Manager as needed * Effectively communicate with Technicians and accurately document service details into the Dealer Management System with meticulous attention to detail * Conduct transactions, guide customers through corrections, and summarize repair work performed * Efficiently manage multiple appointments and priorities while maintaining organized records, providing prompt status updates, and ensuring thorough follow-up * Build trust with customers by providing empathetic service, handling complex issues with patience, and creating positive experiences that drive loyalty and repeat business What You'll Bring * Knowledge of vehicle maintenance and repair methods, including familiarity with tools, materials, and techniques * Strong communication skills to provide precise estimates, status updates, and technical information to customers in an understandable manner * Excellent problem-solving abilities to troubleshoot issues effectively and develop timely solutions in collaboration with the service team * Demonstrated patience and empathy when handling complex vehicle issues or challenging customer situations * Superior time management and organizational skills to maintain accurate service records and prevent errors while meeting business-critical deadlines * Proficiency in Dealer Management System(s), Outlook, and MS Office with a proactive willingness to learn emerging automotive technologies * Valid driver's license required Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: * Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction * Family-building, fertility, adoption and surrogacy benefits * Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution * Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA * Healthcare and Dependent Care Flexible Spending Accounts (FSA) * 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits * Company paid Basic Life, AD&D, short-term and long-term disability insurance * Employee Assistance Program * Sick and Vacation time (Flex time for salary positions), and Paid Holidays * Back-up childcare and parenting support resources * Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies program * Commuter benefits * Employee discounts and perks program Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ************* for additional information or to request accommodations. Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice . Service Advisor Tesla participates in the E-Verify Program
    $89k-121k yearly est. 1d ago
  • Engineering Manager, Observability

    General Motors 4.6company rating

    Richmond, VA job

    _This role is based remotely but if you live within a 50-mile radius of [Austin, Detroit, Warren,_ _Milford,_ _Mountain View or Sunnyvale], you are expected to report to that location three times a week, at minimum._ **About Us** The AI Cloud and Developer Infrastructure organization is responsible for delivering and maintaining the tools and services engineers here at GM use every day to do their best work and drive our cars forward. Tools and services we work on enhancing the entire development process of engineers at GM - how/where code is checked out, modified, compiled, tested, merged, and eventually deployed. Our goal is to ensure our AV engineers and others here have world class tools and a seamless development experience so that they can focus on the problems that matter most in their domain. **The Role** We are looking for an Engineering Manager with a deep technical background, experience building and running engineering teams, and who is passionate about developer productivity. As a leader on this team, we are looking for someone who cares deeply about the technical development of engineers on and off the team and can effectively balance the needs and priorities of the business, our users, and the growth of our engineers. This leader will start delivering impact through observability frameworks and will evolve depending on business needs, but they will be expected to identify high ROI investments with minimal guidance. **What** **You'll** **Do (Responsibilities)** + Team leadership: Manage and grow a team of engineers, conducting performance reviews, providing coaching, and supporting career development. + Technical strategy: Define and execute the technical vision and roadmap for the observability platform, ensuring it provides actionable insights into complex systems. + Architectural oversight: Provide technical guidance on instrumentation, logging, metrics, and tracing to ensure comprehensive visibility across GM's AV software stack. + Incident response: Ensure the team's tools enable rapid detection, debugging, and resolution of unknown or unforeseen system failures to minimize downtime. + Cross-functional collaboration: Work with other engineering teams-such as those developing AI/ML, firmware, and infrastructure-to implement observability practices and improve system reliability. + Platform development: Lead the development of internal tools and data pipelines to collect, analyze, and visualize telemetry data at a massive scale. + Vendor management: Manage relationships and costs associated with third-party observability software and platforms. **Minimum Qualifications (Must-Have)** + Leadership experience: 5+ years of experience leading software or site reliability engineering (SRE) teams and balancing the tradeoff between velocity and reliability + Bachelors Degree in Computer Science or related field or equivalent work experience + Observability expertise: Deep understanding of core observability pillars: logs, metrics, and traces. Experience with technologies like Prometheus, Grafana, OpenTelemetry, and log management systems is crucial + Software architecture: Strong background in designing, developing, and architecting distributed systems, cloud-native applications, and microservices + Programming proficiency: Familiarity with Go, Python, Typescript or similar along with software development practices to inform code reviews and architectural decisions + Cloud infrastructure: Experience with modern cloud offerings like GCP, AWS, or Azure and technologies like CI/CD pipelines, Kubernetes, and Docker + Communication skills: Excellent interpersonal and communication skills to collaborate effectively with diverse teams and stakeholders **Preferred Qualifications (Nice-to-Have)** + Management experience: 3+ years of experience managing software engineering or site reliability engineering (SRE) teams. + Experience working with GCP, AWS, or Azure + Familiarity with Kubernetes, Docker, Istio, Terraform, Prometheus, Grafana, TSDBs and observability pipelines (e.g. either for logging or metrics or tracing) + Skilled in defining and instrumenting SLIs and SLOs + Own or contribute to Open Source projects + Passion for self-driving technology and its potential impact on the world **Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + **The salary range for this role:** is $200,000 to $285,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + **Bonus Potential:** An incentive pay program offers payouts based on company performance, job level, and individual performance. + **Benefits:** GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $200k-285k yearly 34d ago

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Tesla may also be known as or be related to Tesla, Tesla Energy LLC, Tesla Inc, Tesla Inc., Tesla Motors, Inc. (2003–February 2017) and Tesla, Inc.