Account Operations Outside Specialist II (Manheim)
Cox Enterprises 4.4
Manheim, PA jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Perform various clerical and administrative duties relating to vehicle recon fulfillment.
* Receive in bound vehicle and registration information from customers requesting reconditioning services for their units.
* Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order.
* Evaluate reconditioning needs and provide timely and accurate quotes.
* Perform walk around of the units and evaluate cosmetic reconditioning needed.
* Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools.
* Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner.
* Create and maintain charges associated with reconditioning fees related to these accounts.
* Perform a check for recalls on all units and note the results in the appropriate tool.
* Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required.
* Build deep service relationships with customers.
* Manage customer's expectations of recon fulfillment activities through proactive communications.
* Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
* Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information.
* Enter all pertinent information into AS400 and other tools for approved work requested by customer.
* Utilize the AS400/VCF systems to monitor and track vehicle repairs.
* Communicate and schedule repairs/enhancements with Recon Shop management.
* Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met.
* Review completed work ensuring customer quality standards are achieved and/or exceeded.
* Soft sell additional services to dealers upon delivery of existing work.
* Follow up with customer to confirm completion and satisfaction.
* Work with finance/local management to ensure customers are charged and A/R is timely collected.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management
Minimum Qualifications:
* High School Diploma or equivalent
* 1 - 3 years of auction and/or vehicle registration experience preferred.
* Ability to drive vehicles with standard and automatic transmission.
* Basic computer skills required.
* Regularly required to stand, walk, reach, talk and hear.
* Frequently required to stoop, kneel, crouch, bend, squat and climb.
* Ability to lift 1-15 pounds.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
* Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat, and climb.
Work Schedule:
* 8:00 am - 5:00 pm
Work Environment:
* Frequent exposure to outdoor weather conditions. Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20.1-30.1 hourly Auto-Apply 46d ago
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Zone Administrator - Lot Operations Specialist II (Manheim)
Cox Enterprises 4.4
Manheim, PA jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
What You'll Do:
* Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees.
* Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location.
* Communicate schedules and assignments to the crew members.
* Serve as lane leader on sale days
* Coordinate move requirements with lot manager and quadrant coordinator.
* Assist supervisor in making sure that lease lanes and pre-sales are properly staged and parked.
* Manage vans and transporting drivers to locations.
* Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations.
* Shuttle employees to and from auxiliary parking lots on sale days; provide transportation to employees parking inventoried vehicles at remote sites.
* Pick-up and drop-off employees and other Auction personnel to/from the Auction, parking lots, dealerships, customer locations/businesses, and other locations.
* Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
* Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
* Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
* Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Enforce all company policies and procedures related to employee and customer conduct.
* Perform other duties as assigned by management. May be required to work overtime as business needs dictate.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience.
* Safe Drivers needed; Valid driver's license required.
Schedule:
* Monday - Friday 7:30 am - 4:30pm
Preferred Qualifications:
* Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump starting vehicles).
* Knowledge of lot operations/lot layout preferred.
* Knowledge of LDM preferred.
* Required to stand, walk, reach, talk and hear, vision abilities required to include close, distance and color vision, depth perception and ability to adjust focus.
* Ability to stand for prolonged periods of time.
* Ability to lift 1-15 pounds.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$14.7-22.1 hourly Auto-Apply 21d ago
Account Operations Outside Specialist II (Manheim)
Cox Enterprises 4.4
Elkridge, MD jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Perform various clerical and administrative duties relating to vehicle recon fulfillment.
* Receive in bound vehicle and registration information from customers requesting reconditioning services for their units.
* Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order.
* Evaluate reconditioning needs and provide timely and accurate quotes.
* Perform walk around of the units and evaluate cosmetic reconditioning needed.
* Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools.
* Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner.
* Create and maintain charges associated with reconditioning fees related to these accounts.
* Perform a check for recalls on all units and note the results in the appropriate tool.
* Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required.
* Build deep service relationships with customers.
* Manage customer's expectations of recon fulfillment activities through proactive communications.
* Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
* Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information.
* Enter all pertinent information into AS400 and other tools for approved work requested by customer.
* Utilize the AS400/VCF systems to monitor and track vehicle repairs.
* Communicate and schedule repairs/enhancements with Recon Shop management.
* Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met.
* Review completed work ensuring customer quality standards are achieved and/or exceeded.
* Soft sell additional services to dealers upon delivery of existing work.
* Follow up with customer to confirm completion and satisfaction.
* Work with finance/local management to ensure customers are charged and A/R is timely collected.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Prior experience vehicle reconditioning and or general auto body knowledge required.
* Self-starter with ability to work with minimal supervision.
* Ability to handle multiple tasks simultaneously.
* Team-based interpersonal skills.
* Excellent verbal and written skills.
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
* Exposure to outdoor elements, including extreme heat and cold.
* Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$21.5-32.3 hourly Auto-Apply 38d ago
Account Operations Specialist II (Manheim)
Cox Enterprises 4.4
Riverside, CA jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $23.51 - $35.24/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications and other internal business platforms.
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
* Perform any other duties assigned.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
* OR 5 years' experience in a related field
* Safe drivers needed; valid driver's license required
Preferred Qualifications:
* Self-starter with ability to work with minimal supervision preferred.
* Ability to handle multiple tasks simultaneously.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Excellent verbal and written skills preferred.
* Ability to operate vehicles with standard and automatic transmission is preferred
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$23.5-35.2 hourly Auto-Apply 22d ago
Account Operations Specialist II (Manheim)
Cox Enterprises 4.4
Hamilton, OH jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficiency with computer software including Microsoft Office applications and other internal business platforms.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform any other duties assigned.
Qualifications:
Minimum:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
* OR 5 years' experience in a related field
* Safe drivers needed; valid driver's license required.
Preferred:
* Prior experience vehicle reconditioning and or general auto body knowledge
* Self-starter with ability to work with minimal supervision
* Ability to handle multiple tasks simultaneously
* Excellent verbal and written skills preferred.
* Ability to operate vehicles with standard and automatic transmission is preferred.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$19.6-29.4 hourly Auto-Apply 34d ago
Account Operations Specialist II (Manheim)
Cox Enterprises 4.4
Fontana, CA jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $24.09 - $36.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications and other internal business platforms.
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
* Perform any other duties assigned.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
* OR 5 years' experience in a related field
* Safe drivers needed; valid driver's license required
Preferred Qualifications:
* Self-starter with ability to work with minimal supervision preferred.
* Ability to handle multiple tasks simultaneously.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Excellent verbal and written skills preferred.
* Ability to operate vehicles with standard and automatic transmission is preferred.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$24.1-36.1 hourly Auto-Apply 7d ago
Account Operations Specialist II (Manheim)
Cox Enterprises 4.4
Bordentown, NJ jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, sign off vehicles and ensure effective operational flow. The role consists of 70% outside work and 30% in office administrative.
Job Responsibilities:
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications and other internal business platforms.
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
* Perform any other duties assigned.
Qualifications:
* The role consists of 70% outside work and 30% in office administrative.
* High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Prior experience vehicle reconditioning and or general auto body knowledge required.
* Self-starter with ability to work with minimal supervision.
* Ability to handle multiple tasks simultaneously.
* Team-based interpersonal skills.
* Excellent verbal and written skills.
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
* Exposure to outdoor elements, including extreme heat and cold.
* Moderate noise level.
* Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$21.5-32.3 hourly Auto-Apply 28d ago
Account Operations Specialist II (Manhiem)
Cox Enterprises 4.4
Ocoee, FL jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Serves as account liaison coordinating and executing account SLA's. Serves as a point of contact for auction clients. Engages with clients to understand requirements, upsell CAI products and services, and ensure the work agreed upon is completed to client expectations. Offer solutions and ensure the sales proceed in a manner that is mutually beneficial, for the client and for Cox. Coordinates with auction personnel and other stakeholders across all aspects of customer engagement.
PRIMARY DUTIES/KEY RESPONSIBILITES:
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Ensuring vehicles are set for sale and moved in a timely manner while being safe and efficient
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client client guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements
* Proficiency with computer software including Microsoft Office applications including Outlook, Excel, and other internal business platforms
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform any other duties as assigned
Qualifications:
Minimum-
* High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field
* Safe drivers needed; valid driver's license required
* Ability to work outdoors in multiple climate situations as well as indoors
* Self-starter with ability to work with minimal supervision
* Ability to handle multiple tasks simultaneously
* Team-based interpersonal skills
* Excellent verbal and written skills
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Preferred-
* Ability to operate vehicles with standard and automatic transmission is preferred
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20.1-30.1 hourly Auto-Apply 5d ago
Lot Operations Specialist II (Manheim)
Cox Enterprises 4.4
Hayward, CA jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $17.69 - $26.54/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees.
* Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location.
* Communicate schedules and assignments to the crew members.
* Manage vans and transport drivers to locations. Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations.
* Shuttle employees to and from auxiliary parking lots on sale days; provide transportation to employees parking inventoried vehicles at remote sites.
* Pick-up and drop-off employees and other Auction personnel to/from the Auction, parking lots, dealerships, customer locations/businesses, and other locations.
* Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
* Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
* Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Enforce all company policies and procedures related to employee and customer conduct.
* Perform other duties as assigned by management.
* May be required to work overtime as business needs dictate.
Qualifications:
Minimum:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
* OR 5 years' experience in a related discipline.
* Safe driver's needed; valid driver's license required.
Work Environment:
* Frequent exposure to outdoor weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$17.7-26.5 hourly Auto-Apply 34d ago
Account Operations Specialist II (Manheim)
Cox Enterprises 4.4
Ocoee, FL jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications and other internal business platforms.
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
* Perform any other duties assigned.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
* OR 5 years' experience in a related field
* Safe drivers needed; valid driver's license required
Preferred Qualifications:
* Self-starter with ability to work with minimal supervision preferred.
* Ability to handle multiple tasks simultaneously.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Excellent verbal and written skills preferred.
* Ability to operate vehicles with standard and automatic transmission is preferred.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$19.6-29.4 hourly Auto-Apply 48d ago
Account Operations Specialist II (Manheim)
Cox Enterprises 4.4
Hattiesburg, MS jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications and other internal business platforms.
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
* Perform any other duties assigned.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
* OR 5 years' experience in a related field
* Safe drivers needed; valid driver's license required
Preferred Qualifications:
* Self-starter with ability to work with minimal supervision preferred.
* Ability to handle multiple tasks simultaneously.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Excellent verbal and written skills preferred.
* Ability to operate vehicles with standard and automatic transmission is preferred
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$19.6-29.4 hourly Auto-Apply 22d ago
Lot Operations Specialist II
Cox Enterprises 4.4
Orlando, FL jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees.
* Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location.
* Communicate schedules and assignments to the crew members.
* Manage vans and transport drivers to locations. Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations.
* Shuttle employees to and from auxiliary parking lots on sale days; provide transportation to employees parking inventoried vehicles at remote sites.
* Pick-up and drop-off employees and other Auction personnel to/from the Auction, parking lots, dealerships, customer locations/businesses, and other locations.
* Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
* Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
* Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Enforce all company policies and procedures related to employee and customer conduct.
* Perform other duties as assigned by management.
* May be required to work overtime as business needs dictate.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related discipline.
* Safe driver's needed; valid driver's license required.
Work Environment:
* Frequent exposure to outdoor weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$15.1-22.7 hourly Auto-Apply 3d ago
Lot Operations Specialist II
Cox Enterprises 4.4
Orlando, FL jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* Troubleshoot GPS technology issues.
* Maintain inventory of GPS units and real-time vehicle inventory.
* Replace low battery trackers and re-associate unlinked trackers.
* Maintain geofenced lot maps and verify accuracy in AS400.
* Review GPS tracker location updates for accuracy.
* Act as subject matter expert for clients on GPS technology.
* Collect and return defective trackers to Cox 2M team.
* Serve as central contact for auction departments on inventory matters.
* Advise management on tracker ordering needs.
* Maintain discrepancy list for inventory trackers.
* Perform other duties as assigned.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related discipline.
* Safe driver's needed; valid driver's license required.
* Prior clerical or administrative experience
* Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
* Ability to sit or stand for prolonged periods of time.
* Excellent oral and written communications skills, particularly in a phone, email, SMS or chat context.
* Effective time management.
* Attention to detail and follow-through.
* Demonstrated ability to adapt in a changing environment.
* Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment.
* Demonstrated experience being a customer-focused, service-oriented professional.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$14.7-22.1 hourly Auto-Apply 60d ago
Account Operations Specialist II (Manheim)
Cox Enterprises 4.4
Dighton, MA jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, sign off vehicles and ensure effective operational flow. The role consists of 95% outside work.
Job Responsibilities:
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications and other internal business platforms.
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
* Perform any other duties assigned.
Qualifications:
* High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Prior experience vehicle reconditioning and or general auto body knowledge required.
* Self-starter with ability to work with minimal supervision.
* Ability to handle multiple tasks simultaneously.
* Team-based interpersonal skills.
* Excellent verbal and written skills.
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
* Exposure to outdoor elements, including extreme heat and cold.
* Moderate noise level.
* Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$21.5-32.3 hourly Auto-Apply 60d+ ago
Lot Operations Specialist II
Cox Enterprises 4.4
Bridgeton, MO jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot OperationsSpecialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees.
* Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location.
* Communicate schedules and assignments to the crew members.
* Manage vans and transport drivers to locations. Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations.
* Shuttle employees to and from auxiliary parking lots on sale days; provide transportation to employees parking inventoried vehicles at remote sites.
* Pick-up and drop-off employees and other Auction personnel to/from the Auction, parking lots, dealerships, customer locations/businesses, and other locations.
* Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
* Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
* Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Enforce all company policies and procedures related to employee and customer conduct.
* Perform other duties as assigned by management.
* May be required to work overtime as business needs dictate.
* Jump-started multiple vehicles to verify tracker functionality.
* Spent most of the day driving and moving between vehicles, locating units with missing trackers or trackers not plugged in properly.
* The role primarily involves being on the lot (approximately 85-90% of the time) to change and plug in trackers.
* Must be able to lift 25 lbs. or more.
* Must be able to work in extreme weather conditions
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related discipline.
* Safe driver's needed; valid driver's license required.
Work Environment:
* Frequent exposure to outdoor weather conditions.
*
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$15.1-22.7 hourly Auto-Apply 3d ago
Business Transformation Advanced Specialist
Autoliv United States 4.4
Auburn Hills, MI jobs
Job Description
Business Transformation Advanced Specialist
Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as an Business Transformation Advanced Specialist.
In this role you will collaborate cross-functionally to drive strategic projects, including supporting Project Sponsors, providing financial insights and analysis, and creating content for ELT and EMT SteerCo meetings, to monitor progress to targets and connect project accomplishments with AAM EBIT.
What you'll do:
Strategic Analysis & Planning
Conduct comprehensive business analysis to identify transformation opportunities and areas for operational improvement
Perform detailed financial analysis including cost-benefit analysis, ROI modeling, and financial impact assessments for transformation initiatives
Analyze market trends, competitive landscape, and industry benchmarks to inform strategic decision-making
Support the development and execution of transformation roadmaps and strategic plans
Executive Communication & Reporting
Prepare and present high-quality executive presentation materials for C-suite and board-level audiences
Develop compelling business cases and recommendations supported by data-driven insights
Facilitate executive meetings and workshops to drive alignment on transformation priorities
Project Support & Implementation
Collaborate with cross-functional teams to design and implement transformation initiatives
Lead coordination and financial reporting of transformation projects, serving as a key business partner to project sponsors and DRIs (Directly Responsible Individuals)
Support change management activities and stakeholder engagement throughout transformation projects
Monitor and evaluate the effectiveness of implemented changes, recommending adjustments as needed
Work across functions, reporting the right level of information in a timely manner and delivering the right uplift strategy analysis to stakeholders
What is required:
4+ years of experience in business analysis, corporate strategy, strategic finance, FP&A, or 2+ years of experience in transformation consulting or private equity
Bachelor's degree in business, finance, economics, or related field (advanced degree a plus - MBA or equivalent)
Strong business acumen and proven project management skills are required
Proficiency in PowerPoint and Excel
Ability to create and deliver executive-level presentations
4 days per week in office located in Auburn Hills, MI
Experience working for or with manufacturing companies strongly preferred, automotive industry experience a plus
Spanish proficiency a plus
What's in it for you:
•Attractive compensation package
•Recognition awards, company events, family events, university discount options and many more perks.
•Gender Pay Equality
Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.
$75k-102k yearly est. 24d ago
Business Transformation Advanced Specialist
Autoliv 4.4
Auburn Hills, MI jobs
Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as an Business Transformation Advanced Specialist.
In this role you will collaborate cross-functionally to drive strategic projects, including supporting Project Sponsors, providing financial insights and analysis, and creating content for ELT and EMT SteerCo meetings, to monitor progress to targets and connect project accomplishments with AAM EBIT.
What you'll do:
Strategic Analysis & Planning
* Conduct comprehensive business analysis to identify transformation opportunities and areas for operational improvement
* Perform detailed financial analysis including cost-benefit analysis, ROI modeling, and financial impact assessments for transformation initiatives
* Analyze market trends, competitive landscape, and industry benchmarks to inform strategic decision-making
* Support the development and execution of transformation roadmaps and strategic plans
Executive Communication & Reporting
* Prepare and present high-quality executive presentation materials for C-suite and board-level audiences
* Develop compelling business cases and recommendations supported by data-driven insights
* Facilitate executive meetings and workshops to drive alignment on transformation priorities
Project Support & Implementation
* Collaborate with cross-functional teams to design and implement transformation initiatives
* Lead coordination and financial reporting of transformation projects, serving as a key business partner to project sponsors and DRIs (Directly Responsible Individuals)
* Support change management activities and stakeholder engagement throughout transformation projects
* Monitor and evaluate the effectiveness of implemented changes, recommending adjustments as needed
* Work across functions, reporting the right level of information in a timely manner and delivering the right uplift strategy analysis to stakeholders
What is required:
* 4+ years of experience in business analysis, corporate strategy, strategic finance, FP&A, or 2+ years of experience in transformation consulting or private equity
* Bachelor's degree in business, finance, economics, or related field (advanced degree a plus - MBA or equivalent)
* Strong business acumen and proven project management skills are required
* Proficiency in PowerPoint and Excel
* Ability to create and deliver executive-level presentations
* 4 days per week in office located in Auburn Hills, MI
* Experience working for or with manufacturing companies strongly preferred, automotive industry experience a plus
* Spanish proficiency a plus
What's in it for you:
* Attractive compensation package
* Recognition awards, company events, family events, university discount options and many more perks.
* Gender Pay Equality
Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.
$75k-102k yearly est. 7d ago
Senior Sales and Operations Specialist Mobile
Cox Enterprises 4.4
Hutchinson, KS jobs
Company Cox Communications, Inc. Job Family Group Sales Job Profile Sr Sales & OperationsSpecialist - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $21.15 - $31.73/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $11,376.00.
Job Description
Not everyone can be a specialist. It takes someone…well, special. Maybe that's you. At Cox Communications, we're searching for a Senior Sales and OperationsSpecialist to work at our retail stores. Someone who is jazzed by the notion of focusing on areas like inventory management, loss prevention, merchandising, and operational success. Perhaps keeping your eyes on supply chain management and merchandising initiatives so Cox can stay in-stock and efficient is something that's in your wheelhouse. You might be that someone special we're looking for.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager. We'll look to you to serve as our Manager on Duty from time to time, opening/closing the store and offering up potent product knowledge and coaching to other sales reps. Our stores will need you to shine as our product knowledge and inventory expert.
What You'll Do:
As a Senior Sales & OperationsSpecialist, we'll look to you bring your A-game to the following responsibilities:
* You'll make sure our inventory is accurate by performing activities such as inventory cycle counts, stock replenishment, and store audits
* You'll merchandise the store in accordance to planogram and corporate guidelines
* You're also responsible for inventory management which includes but is not limited to store-to-store transfers, returns and receiving
* You get to assist with special event execution including marketing support and inventory planning
* You will assess escalated wireless issues and provide solutions for technical problems and questions
* You get to support post-purchase onboarding, device activation, and content transfers for wireless sales
* We'll look to you to reach out to customers for in store pick up of online orders and return and exchange related issues
* You get to work directly with Supply Chain Management for order fulfillment and variance requests
* You should remain current with new products and technologies by attending necessary trainings for job functions
* You'll assist with guiding accessory performance and sales
* You'll make sure our store sales and retention targets are met
* You'll provide ongoing coaching on to Solutions Specialists to ensure timely and actionable feedback; serves as product knowledge expert and is a resource to all store employees
* You'll also Open and Close the store as needed to serve as manager on duty when the Store Manager, Sr Sales Rep, and/or ASM is not on duty
It's a specialist role, fit for someone with some very special skills. In return, we'll load you up with some special benefits and opportunities. Read on to find out What's In It For You.
What's In It For You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
* A competitive wage and top-notch bonus/incentive plans.
* A pro-sales culture that honors what salespeople (like you!) contribute to our success.
* Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
* Comprehensive healthcare benefits, with multiple options for individuals and families.
* Generous 401(k) retirement plans with company match.
* Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
* Professional development and continuing education opportunities.
* Access to financial wellness/planning resources
Who You Are:
Minimum:
* High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
Preferred:
* Previous experience with store operational duties
* Experience selling Wireless/Mobile products highly preferred
* Fluency in Spanish, both written and spoken
* Leadership experience is ideal
* Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
* Ability to be mobile within the store to assist with troubleshooting and device activation
* Computer literacy with an aptitude for learning communication products, services, and accessories
* Ability to lift 25-50 pounds to help manage stock room inventory
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$21.2-31.7 hourly Auto-Apply 7d ago
Senior Sales and Operations Specialist Mobile
Cox Enterprises 4.4
Wichita, KS jobs
Company Cox Communications, Inc. Job Family Group Sales Job Profile Sr Sales & OperationsSpecialist - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $21.15 - $31.73/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $11,376.00.
Job Description
Not everyone can be a specialist. It takes someone…well, special. Maybe that's you. At Cox Communications, we're searching for a Senior Sales and OperationsSpecialist to work at our retail stores. Someone who is jazzed by the notion of focusing on areas like inventory management, loss prevention, merchandising, and operational success. Perhaps keeping your eyes on supply chain management and merchandising initiatives so Cox can stay in-stock and efficient is something that's in your wheelhouse. You might be that someone special we're looking for.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager. We'll look to you to serve as our Manager on Duty from time to time, opening/closing the store and offering up potent product knowledge and coaching to other sales reps. Our stores will need you to shine as our product knowledge and inventory expert.
What You'll Do:
As a Senior Sales & OperationsSpecialist, we'll look to you bring your A-game to the following responsibilities:
* You'll make sure our inventory is accurate by performing activities such as inventory cycle counts, stock replenishment, and store audits
* You'll merchandise the store in accordance to planogram and corporate guidelines
* You're also responsible for inventory management which includes but is not limited to store-to-store transfers, returns and receiving
* You get to assist with special event execution including marketing support and inventory planning
* You will assess escalated wireless issues and provide solutions for technical problems and questions
* You get to support post-purchase onboarding, device activation, and content transfers for wireless sales
* We'll look to you to reach out to customers for in store pick up of online orders and return and exchange related issues
* You get to work directly with Supply Chain Management for order fulfillment and variance requests
* You should remain current with new products and technologies by attending necessary trainings for job functions
* You'll assist with guiding accessory performance and sales
* You'll make sure our store sales and retention targets are met
* You'll provide ongoing coaching on to Solutions Specialists to ensure timely and actionable feedback; serves as product knowledge expert and is a resource to all store employees
* You'll also Open and Close the store as needed to serve as manager on duty when the Store Manager, Sr Sales Rep, and/or ASM is not on duty
It's a specialist role, fit for someone with some very special skills. In return, we'll load you up with some special benefits and opportunities. Read on to find out What's In It For You.
What's In It For You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
* A competitive wage and top-notch bonus/incentive plans.
* A pro-sales culture that honors what salespeople (like you!) contribute to our success.
* Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
* Comprehensive healthcare benefits, with multiple options for individuals and families.
* Generous 401(k) retirement plans with company match.
* Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
* Professional development and continuing education opportunities.
* Access to financial wellness/planning resources
Who You Are:
Minimum:
* High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
Preferred:
* Previous experience with store operational duties
* Experience selling Wireless/Mobile products highly preferred
* Fluency in Spanish, both written and spoken
* Leadership experience is ideal
* Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
* Ability to be mobile within the store to assist with troubleshooting and device activation
* Computer literacy with an aptitude for learning communication products, services, and accessories
* Ability to lift 25-50 pounds to help manage stock room inventory
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$21.2-31.7 hourly Auto-Apply 5d ago
Senior Sales and Operations Specialist Mobile
Cox Enterprises 4.4
Midwest City, OK jobs
Company Cox Communications, Inc. Job Family Group Sales Job Profile Sr Sales & OperationsSpecialist - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $21.15 - $31.73/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $11,376.00.
Job Description
Not everyone can be a specialist. It takes someone…well, special. Maybe that's you. At Cox Communications, we're searching for a Senior Sales and OperationsSpecialist to work at our retail stores. Someone who is jazzed by the notion of focusing on areas like inventory management, loss prevention, merchandising, and operational success. Perhaps keeping your eyes on supply chain management and merchandising initiatives so Cox can stay in-stock and efficient is something that's in your wheelhouse. You might be that someone special we're looking for.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager. We'll look to you to serve as our Manager on Duty from time to time, opening/closing the store and offering up potent product knowledge and coaching to other sales reps. Our stores will need you to shine as our product knowledge and inventory expert.
What You'll Do:
As a Senior Sales & OperationsSpecialist, we'll look to you bring your A-game to the following responsibilities:
* You'll make sure our inventory is accurate by performing activities such as inventory cycle counts, stock replenishment, and store audits
* You'll merchandise the store in accordance to planogram and corporate guidelines
* You're also responsible for inventory management which includes but is not limited to store-to-store transfers, returns and receiving
* You get to assist with special event execution including marketing support and inventory planning
* You will assess escalated wireless issues and provide solutions for technical problems and questions
* You get to support post-purchase onboarding, device activation, and content transfers for wireless sales
* We'll look to you to reach out to customers for in store pick up of online orders and return and exchange related issues
* You get to work directly with Supply Chain Management for order fulfillment and variance requests
* You should remain current with new products and technologies by attending necessary trainings for job functions
* You'll assist with guiding accessory performance and sales
* You'll make sure our store sales and retention targets are met
* You'll provide ongoing coaching on to Solutions Specialists to ensure timely and actionable feedback; serves as product knowledge expert and is a resource to all store employees
* You'll also Open and Close the store as needed to serve as manager on duty when the Store Manager, Sr Sales Rep, and/or ASM is not on duty
It's a specialist role, fit for someone with some very special skills. In return, we'll load you up with some special benefits and opportunities. Read on to find out What's In It For You.
What's In It For You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
* A competitive wage and top-notch bonus/incentive plans.
* A pro-sales culture that honors what salespeople (like you!) contribute to our success.
* Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
* Comprehensive healthcare benefits, with multiple options for individuals and families.
* Generous 401(k) retirement plans with company match.
* Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
* Professional development and continuing education opportunities.
* Access to financial wellness/planning resources
Who You Are:
Minimum:
* High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
Preferred:
* Previous experience with store operational duties
* Experience selling Wireless/Mobile products highly preferred
* Fluency in Spanish, both written and spoken
* Leadership experience is ideal
* Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
* Ability to be mobile within the store to assist with troubleshooting and device activation
* Computer literacy with an aptitude for learning communication products, services, and accessories
* Ability to lift 25-50 pounds to help manage stock room inventory
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.