What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our Galleries and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey. We've created one of the most innovative products on the planet, and your role is to ensure their Tesla experience is just as groundbreaking.
What You'll Do
* Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
* Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile
* Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests
* Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle
* Support pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers
* Provide the highest level of customer service to all current and future owners
* Perform additional tasks as assigned to meet business needs
What You'll Bring
* 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
* Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives
* Ability to understand and convey business issues and technical concepts
* Strong sense of team mentality and reliability. Strong communication skills and attention to detail
* Strong communication skills and attention to detail. Highly organized, attention to detail, excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools
* Ability to work evening hours, weekends, and holidays in a retail environment
* Valid driver's license required
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
* Medical plans > plan options with $0 payroll deduction
* Family-building, fertility, adoption and surrogacy benefits
* Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
* Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
* Healthcare and Dependent Care Flexible Spending Accounts (FSA)
* 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
* Company paid Basic Life, AD&D
* Short-term and long-term disability insurance (90 day waiting period)
* Employee Assistance Program
* Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
* Back-up childcare and parenting support resources
* Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
* Weight Loss and Tobacco Cessation Programs
* Tesla Babies program
* Commuter benefits
* Employee discounts and perks program
Expected Compensation
$17.28 - $25.92/hour + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ************* for ADA related questions or to request ADA accommodations.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice .
Customer Experience Specialist, Gallery
Tesla participates in the E-Verify Program
$17.3-25.9 hourly 4d ago
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Customer Experience Specialist
Tesla 4.6
Specialist job at Tesla
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life.
In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking.
What You'll Do
* Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
* Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile
* Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests
* Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle
* Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers
* Provide the highest level of customer service to all current and future owners
* Perform additional tasks as assigned to meet business needs
What You'll Bring
* 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
* Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives
* Ability to understand and convey business issues and technical concepts
* Strong sense of team mentality and reliability
* Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools
* Ability to work evening hours, weekends, and holidays in a retail environment
* Valid driver's license required
* For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
* For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license
Compensation and Benefits
Benefits
As a part-time Tesla employee, you will be eligible for:
* 401(k) with employer match
* Employee Assistance Program
* Sick and Vacation time
* Tesla Babies program
* Back-up childcare and parenting support resources
* Pet Insurance
Expected Compensation
$17.28 - $25.92/hour + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ************* for ADA related questions or to request ADA accommodations.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice .
Customer Experience Specialist
Tesla participates in the E-Verify Program
$17.3-25.9 hourly 4d ago
Inbound Logistics Specialist
Pirelli Tires 4.6
Rome, GA jobs
Inbound Logistic Specialist DISCOVER PIRELLI We are a global leader in the tire industry, specialized in designing, developing, manufacturing, and marketing high-performance tires for cars, motorcycles, and bicycles. With a presence in over 160 countries and around 18 production facilities, we pride ourselves on our cutting-edge technology and commitment to sustainability. Innovation is at the heart of everything we do, and it is fueled by our commitment to the inclusion of unique perspectives and different experiences.
Because power is nothing without our people!
The ideal candidate is based near Rome, Georgia and willing to dedicate work time onsite with the team.
WHY JOIN US
We are offering a rewarding role with scope for career progression along with:
International, engaging, and supportive working environment.
Global onboarding process.
Bespoke training and development programs accessible to all.
Competitive salary and benefits package.
DRIVE YOUR FUTURE
Join our amazing Logistics Team and manage the process of brining materials and goods into the company!
YOUR CORE ACTIVITIES
Track and trace direct shipments from producers to the customers
Report and update ETAs for direct containers on tracking spreadsheet, inform sales team and credit department of new containers
Meet the management Plan $ sales, unite sales and profit objectives
Manually delete and recreate PO's and shipping notifications for diverted containers
Pursue inquiries from the warehouses when containers do not appear to be in the system
WHAT WE ARE LOOKING FOR
College degree, preferred
Working knowledge of SAP
Knowledge of North American Transportation Industry
Effective communication with carriers and internal teams
Negotiation Skills
WHAT PUTS YOU IN POLE POSITION
Intermediate Microsoft application skills including Excel, PowerPoint, etc.
Strong verbal and written communication skills
The ability to work collaboratively and seamlessly with a diverse range of team members
Strong organizational and problem-solving skills
APPLY NOW, DRIVE YOUR FUTURE!
#WePirelli
$35k-55k yearly est. 5d ago
Commercial Specialist, CRM
Ford Motor 4.7
Dearborn, MI jobs
We are seeking a Commercial CRM Specialist who is ready to wear multiple hats: Strategist, Technologist, and Marketer.
In this role, you will own the full lifecycle of customer relationship management for our B2B clients. You won't just be launching campaigns; you will be architecting the data and journeys that connect our commercial fleet customers to our suite of services (Telematics, Charging, Software). You will work at the intersection of sales, marketing, and data to deliver world-class experiences that drive retention and growth.
You'll have...
Bachelor's degree in Marketing, Business, Information Systems, or equivalent experience.
3- 5 years of experience in customer-centric digital marketing and marketing automation, with a specific focus on B2B CRM.
Hands-on proficiency with Salesforce Marketing Cloud (Journey Builder, Automation Studio), Sales Cloud, and Data Cloud.
Technical proficiency in HTML, CSS, AMPScript, and SQL for campaign customization and data segmentation.
Previous experience in Automotive or B2B marketing.
Even better, you may have...
Salesforce Certified Marketing Cloud Consultant, Email Specialist, or Administrator.
Experience working with (or at) marketing agencies to deliver data-driven, journey-based campaigns.
A strong understanding of data privacy regulations (GDPR/CCPA) and consent management.
Proven ability to translate business goals (e.g., "increase software subscriptions") into technical requirements.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
This position is a salary grade SG7 - SG8
For more information on salary and benefits, click here: *****************************
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
#LI-Onsite
#LI-DH1
What You'll Do…
Architect B2B Customer Journeys: Design and implement audience-centric journeys across the full lifecycle-from lead acquisition and nurturing to onboarding, cross-sell/upsell, and win-back. You will ensure the right message reaches the right stakeholder (Fleet Manager vs. Driver) at the right time.
Technical Campaign Execution: Build and execute complex automated campaigns using Salesforce Marketing Cloud, Sales Cloud, and Data Cloud. You will utilize HTML, CSS, AMPScript, and SQL to develop dynamic, templated messaging and troubleshoot campaign assets.
Drive Account-Based Marketing (ABM): Collaborate with Sales teams to develop ABM strategies within Salesforce, targeting high-value accounts with tailored messaging that supports sales conversions.
Master the Data Architecture: You will manage the complexities of B2B data relationships (one-to-many, company-to-employees, company-to-vehicles) and define data triggers for always-on campaigns.
Optimize & Iterate: Embrace a "test-and-learn" mindset. You will analyze customer signals with our analytics teams (GDIA) to optimize open rates, clicks, and conversions, continuously refining our segmentation and creative approach.
$75k-96k yearly est. Auto-Apply 12d ago
Commercial Specialist, CRM
Ford Motor Company 4.7
Dearborn, MI jobs
We are seeking a Commercial CRM Specialist who is ready to wear multiple hats: Strategist, Technologist, and Marketer. In this role, you will own the full lifecycle of customer relationship management for our B2B clients. You won't just be launching campaigns; you will be architecting the data and journeys that connect our commercial fleet customers to our suite of services (Telematics, Charging, Software). You will work at the intersection of sales, marketing, and data to deliver world-class experiences that drive retention and growth.
Commercial Specialist, CRM
What You'll Do…
* Architect B2B Customer Journeys: Design and implement audience-centric journeys across the full lifecycle-from lead acquisition and nurturing to onboarding, cross-sell/upsell, and win-back. You will ensure the right message reaches the right stakeholder (Fleet Manager vs. Driver) at the right time.
* Technical Campaign Execution: Build and execute complex automated campaigns using Salesforce Marketing Cloud, Sales Cloud, and Data Cloud. You will utilize HTML, CSS, AMPScript, and SQL to develop dynamic, templated messaging and troubleshoot campaign assets.
* Drive Account-Based Marketing (ABM): Collaborate with Sales teams to develop ABM strategies within Salesforce, targeting high-value accounts with tailored messaging that supports sales conversions.
* Master the Data Architecture: You will manage the complexities of B2B data relationships (one-to-many, company-to-employees, company-to-vehicles) and define data triggers for always-on campaigns.
* Optimize & Iterate: Embrace a "test-and-learn" mindset. You will analyze customer signals with our analytics teams (GDIA) to optimize open rates, clicks, and conversions, continuously refining our segmentation and creative approach.
What You'll Do…
* Architect B2B Customer Journeys: Design and implement audience-centric journeys across the full lifecycle-from lead acquisition and nurturing to onboarding, cross-sell/upsell, and win-back. You will ensure the right message reaches the right stakeholder (Fleet Manager vs. Driver) at the right time.
* Technical Campaign Execution: Build and execute complex automated campaigns using Salesforce Marketing Cloud, Sales Cloud, and Data Cloud. You will utilize HTML, CSS, AMPScript, and SQL to develop dynamic, templated messaging and troubleshoot campaign assets.
* Drive Account-Based Marketing (ABM): Collaborate with Sales teams to develop ABM strategies within Salesforce, targeting high-value accounts with tailored messaging that supports sales conversions.
* Master the Data Architecture: You will manage the complexities of B2B data relationships (one-to-many, company-to-employees, company-to-vehicles) and define data triggers for always-on campaigns.
* Optimize & Iterate: Embrace a "test-and-learn" mindset. You will analyze customer signals with our analytics teams (GDIA) to optimize open rates, clicks, and conversions, continuously refining our segmentation and creative approach.
$75k-96k yearly est. Auto-Apply 12d ago
Business Workflow Specialist - Pega
Daimler Truck North America 4.5
Charlotte, NC jobs
Inside the Role
The Business Workflow Specialist will be responsible for managing and optimizing workflow systems built on a platform solution such as Pega across multiple areas like Credit, Funding, Customer Service, Collections, Remarketing. This role bridges business needs and IT capabilities, ensuring that workflow automation, case management, and agent performance monitoring drive efficiency, compliance, and customer satisfaction.
Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team
Pay offered dependent on knowledge, skills, and experience
Benefits include annual bonus program; 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
What You Drive at DTFS
Requirements Gathering & Analysis
Engage with stakeholders across operations areas to capture business needs.
Translate complex processes into structured requirements, user stories, and acceptance criteria.
Conduct gap analysis between current workflows and target-state automation.
Workflow & Platform Management
Design and refine workflows, case lifecycles, and business rules within the Pega platform.
Ensure workflows align with regulatory requirements, risk controls, and operational KPIs.
Collaborate with architects and developers to configure and test platform solutions.
Cross-Functional Collaboration
Act as liaison between business units, IT teams, and platform vendors.
Facilitate workshops, demos, and sprint reviews to ensure alignment and transparency.
Support change management and training for end-users adopting new workflows.
Data & Compliance Integration
Partner with data teams to integrate workflow systems with portfolio analytics, and reporting dashboards.
Monitor audit trails and system controls for adherence to governance policies.
Continuous Improvement
Analyze workflow performance metrics to identify bottlenecks and opportunities for automation.
Recommend enhancements to improve customer experience, reduce manual effort, and strengthen risk controls.
Stay current with Pega platform updates and industry trends, especially in deployments of GenAI and Agentic AI capabilities.
Knowledge You Should Bring
BS/BA and prefer 2-4 years of relevant experience or 6 years of relevant experience in lieu of degree
3+ years of experience as a Business Analyst in financial services or workflow automation.
Proficiency in requirements documentation, user story writing, and business rules definition
Strong analytical skills with ability to interpret operational data and KPIs.
Excellent communication skills to bridge business and IT stakeholders.
Exceptional Candidates Might Have
Hands-on experience with Pega BPM/CRM modules (case management, decisioning, customer service).
Certifications in Pega Business Architect (CBA) or equivalent.
Ability to create process models, ontologies, and semantic frameworks for complex workflows.
Bachelor's degree in Business, Finance, Information Systems, or related field.
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
Charlotte - DTFS, Fort Mill Office - DTFS. Relocation assistance is not available for this position.
Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.
To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.
Additional Information
Applicants must be legally authorized to work permanently in the country of posting
Final candidate must successfully complete a criminal background check
Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
EEO - Disabled/Veterans
Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at ************ or toll free ************. For TTY/TDD enabled call ************ or toll free ************
$64k-95k yearly est. Auto-Apply 6d ago
AdTech Client Specialist
Urban Science 4.6
Franklin, TN jobs
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
* AdTech team operational and client account support.
* Process and analyze usage reports from platform, agency and OEM contracts.
* Support the development of a reporting repository for Media Performance projects.
* Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
* Coordinate with internal teams to ensure services are activated and running smoothly.
* Act as main point of contact for questions or concerns from active clients and users.
* Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
* Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
* Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
* Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
* MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
* Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
* Experience being a process creator/innovator
* Ability to ask relevant, thoughtful questions, take initiative, critical thinker
* Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
* Presentation skills: Ability to conduct professional presentations with various levels of leadership
* Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
* Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
* Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
* Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
* Campaign analytics background
* Account management background
* Digital automotive marketing experience
* Accounting, billing and reporting knowledge
* Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
* Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
* Minimum of 3 years related work experience required
* Digital marketing/agency experience required
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
$45k-63k yearly est. Auto-Apply 37d ago
AdTech Client Specialist
Urban Science 4.6
Atlanta, GA jobs
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
* AdTech team operational and client account support.
* Process and analyze usage reports from platform, agency and OEM contracts.
* Support the development of a reporting repository for Media Performance projects.
* Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
* Coordinate with internal teams to ensure services are activated and running smoothly.
* Act as main point of contact for questions or concerns from active clients and users.
* Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
* Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
* Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
* Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
* MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
* Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
* Experience being a process creator/innovator
* Ability to ask relevant, thoughtful questions, take initiative, critical thinker
* Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
* Presentation skills: Ability to conduct professional presentations with various levels of leadership
* Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
* Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
* Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
* Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
* Campaign analytics background
* Account management background
* Digital automotive marketing experience
* Accounting, billing and reporting knowledge
* Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
* Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
* Minimum of 3 years related work experience required
* Digital marketing/agency experience required
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
$57k-79k yearly est. Auto-Apply 37d ago
AdTech Client Specialist
Urban Science 4.6
Plano, TX jobs
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
* AdTech team operational and client account support.
* Process and analyze usage reports from platform, agency and OEM contracts.
* Support the development of a reporting repository for Media Performance projects.
* Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
* Coordinate with internal teams to ensure services are activated and running smoothly.
* Act as main point of contact for questions or concerns from active clients and users.
* Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
* Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
* Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
* Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
* MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
* Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
* Experience being a process creator/innovator
* Ability to ask relevant, thoughtful questions, take initiative, critical thinker
* Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
* Presentation skills: Ability to conduct professional presentations with various levels of leadership
* Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
* Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
* Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
* Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
* Campaign analytics background
* Account management background
* Digital automotive marketing experience
* Accounting, billing and reporting knowledge
* Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
* Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
* Minimum of 3 years related work experience required
* Digital marketing/agency experience required
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
$53k-73k yearly est. Auto-Apply 37d ago
AdTech Client Specialist
Urban Science 4.6
Detroit, MI jobs
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
* AdTech team operational and client account support.
* Process and analyze usage reports from platform, agency and OEM contracts.
* Support the development of a reporting repository for Media Performance projects.
* Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
* Coordinate with internal teams to ensure services are activated and running smoothly.
* Act as main point of contact for questions or concerns from active clients and users.
* Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
* Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
* Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
* Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
* MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
* Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
* Experience being a process creator/innovator
* Ability to ask relevant, thoughtful questions, take initiative, critical thinker
* Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
* Presentation skills: Ability to conduct professional presentations with various levels of leadership
* Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
* Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
* Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
* Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
* Campaign analytics background
* Account management background
* Digital automotive marketing experience
* Accounting, billing and reporting knowledge
* Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
* Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
* Minimum of 3 years related work experience required
* Digital marketing/agency experience required
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
$43k-61k yearly est. Auto-Apply 37d ago
E-Commerce Marketing Specialist
Bradshaw Supply 3.9
North Carolina jobs
Bradshaw Supply is a family owned and operated small business that specializes in hydraulic hose assembly, hardware and parts. We offer our farmers and locals access to fuel and piping as well. We are searching for a candidate who has experience in website sale, website management, E-Commerce, retail sales, hardware parts and farming as this will be beneficial for assisting our customers. We are an essential business who cater to farmers, loggers, local and non-local customers and are trusted to have the knowledge and efficiency needed to assist them correctly.
We sell and ship our products worldwide with our most frequent customer in the US and Canada.
Main Responsibilities
Managing our website, third party e-commerce platforms and occasionally filling in as a sales cashier if needed.
Top Position Duties
Website Management: Maintain, edit and manage our E-Commerce website. Send and modify invoices, email notifications and respond to website messaging system inquiries in a timely manner. This may include light website coding, integrate new site apps and ensuring product details are correct for all categories.
E-Commerce Inventory Management: Adding products to the website, editing composition and quality of product images, and capability of adding correct item details from manufacturer packets or sites.
Shipping: Fulfill online orders from the website and third-party platforms which include, picking items off shelf; ordering products from vendor; shipping products; navigating the shipping interface on Shopify; being mindful of items that are getting low on in-store stock; and reordering shipping supplies when needed.
Computer Apps: Utilizing Excel, Word, OneNote, Outlook, Microsoft360, Shopify, Point of Sale systems and other computer programs on desktop, laptop, tablet, phone or other devices. You will be expected to assist in any software or hardware issues, updates and set up tasks for in-store or online equipment.
Phone Calls: Occasionally, you may need to make phone calls to our shipping carriers such as UPS, USPS and Fedex for damaged packages, missing packages or errors in shipping. This position requires frequent calls to customers, vendors and manufacturers as well.
Cashiering: Additionally, you may need to fill in cashiering to complete sales on the point-of-sale register and process cash, card and charge account payment methods. This includes, assisting in store customers; ringing up items at the register; making on-account payments; and completing any tasks necessary for daily workflow.
Tracking: Track out of stock product online. If managing any departments in store, must note out of stock items, restock and price if needed.
Assisting Customers
Answer customer phone calls regarding the website or our vendors.
Make sales by asking the right questions, resolving customer inquiries and learning the aspects of farm machinery and the products we sell.
Be ready and willing to answer any questions a customer has and help them find a solution for what they are needing.
Occasionally, assist customers in finding products throughout the store if needed.
Work efficiently and timely with customers and during tasks or projects.
Other Daily Responsibilities
Efficiently multitask.
Keep your work area organized and tidy.
Work efficiently, diligently and focused in a very fast paced, self-start environment.
Potentially price and stock items on specific displays.
Any tasks, projects or other work that is expected, requested and required.
Qualifications/Requirements
Tech-savvy: Must be comfortable, experienced and technically proficient using computers, windows desktop, tablets, phones and computer programs.
Previous Experience: E-commerce sales, in-store sales, website management, customer service.
Familiarity: Sales, e-commerce, third party selling platforms, agriculture and industrial parts. Familiarity with hydraulic parts, irrigation systems, fasteners and general hardware is a big plus as that is our best sellers.
Proficiency: Computers, windows desktop, Office360 apps and using point of sale systems.
Ability: To be sitting or on your feet frequently and lifting up to 60Ibs during your shift to fulfill orders.
Skills: Strong communication skills and ability to problem solve.
Knowledge: Knowledge of farm related parts highly preferred and encouraged.
Willingness: Learn all aspects of each store department and its contents.
Ability: Be a self-starter employee that can adapt to fast paced clientele and time sensitive tasks.
Willingness: to adhere to all policies set forth by Bradshaw Supply and to make this a career that you want to exceed in.
Highly Preferred Qualifications:
1-2 years working in sales with the same company.
1-2 years managing e-commerce business.
1-2 years experience with agricultural/industrial parts such as bolts, fittings, general hardware, tools, plumbing with the same company or farm.
Upon hire, you will be required to learn technical aspects of the products we sell. Current knowledge and experience with these parts is a big PLUS and preferred, but we will train someone eager to learn. Commission will be based on website sales. You will be expected to meet certain quotas after 30-90 days.
Submit your application and resume' today. Screenings, interviews and follow ups will be done through this application's messaging system. Please avoid calling our store line to inquire about our job listings. Communcation will be sent and received via email only.
Bradshaw Supply offers various competitive benefits in addition to a competitive salary and commissionable sales.
$59k-99k yearly est. Auto-Apply 60d+ ago
Parts E-Commerce Specialist
Toyota of Hollywood 4.3
Miami, FL jobs
Toyota of North Miami has been recognized as a professional leader in automotive sales and service in South Florida. If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. We are looking for people who are professional; customer oriented, and want to be part of a winning team!
There has never been a better opportunity to become part of our leadership team.
Enjoy our truly unique benefits!
WE OFFER:
Privately-owned
Toyota is the #1 selling brand in the world
Toyota and Mazda of North Miami have won numerous awards and is ranked among the Top 150 Dealership groups in the Country
Career opportunity
Gym for employees with treadmills, stationary bikes, elliptical machines, rowers, and free weights to promote a healthy lifestyle.
Pizza restaurant located in the dealership
Best in class benefits package
PTO & Holidays
Health Insurance (UMR)- 100% Employer Paid for United Medical Resources Base Plan for our employees!
401K Plan (Profit Sharing) - 25% UNLIMITED MATCH!
RESPONSIBILITIES:
6 months eCommerce experience (minimum)
Excellent customer service skills (phone and email communications)
Ability to work 40 hours per week at the dealership.
Must possess basic typing and computer skills.
Strong organizational skills and attention to detail are a must!
Ability to communicate in English & Spanish with excellent spelling and grammar skills
Ability to work independently, be self-motivated and work in a process-driven environment
Great attitude with high-energy personality
Professional appearance and work ethic
High School Diploma or equivalent
Valid U.S. Driver's License
For your background check, you must list your LEGAL first and last name. This must match what is on your U.S. Passport or documents. Please ensure your employment application is displaying your correct and legal first & last name.
$41k-64k yearly est. Auto-Apply 5d ago
Business Workflow Specialist - Pega
Demand Detroit 4.8
Charlotte, NC jobs
Inside the Role
The Business Workflow Specialist will be responsible for managing and optimizing workflow systems built on a platform solution such as Pega across multiple areas like Credit, Funding, Customer Service, Collections, Remarketing. This role bridges business needs and IT capabilities, ensuring that workflow automation, case management, and agent performance monitoring drive efficiency, compliance, and customer satisfaction.
Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team
Pay offered dependent on knowledge, skills, and experience
Benefits include annual bonus program; 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
What You Drive at DTFS
Requirements Gathering & Analysis
Engage with stakeholders across operations areas to capture business needs.
Translate complex processes into structured requirements, user stories, and acceptance criteria.
Conduct gap analysis between current workflows and target-state automation.
Workflow & Platform Management
Design and refine workflows, case lifecycles, and business rules within the Pega platform.
Ensure workflows align with regulatory requirements, risk controls, and operational KPIs.
Collaborate with architects and developers to configure and test platform solutions.
Cross-Functional Collaboration
Act as liaison between business units, IT teams, and platform vendors.
Facilitate workshops, demos, and sprint reviews to ensure alignment and transparency.
Support change management and training for end-users adopting new workflows.
Data & Compliance Integration
Partner with data teams to integrate workflow systems with portfolio analytics, and reporting dashboards.
Monitor audit trails and system controls for adherence to governance policies.
Continuous Improvement
Analyze workflow performance metrics to identify bottlenecks and opportunities for automation.
Recommend enhancements to improve customer experience, reduce manual effort, and strengthen risk controls.
Stay current with Pega platform updates and industry trends, especially in deployments of GenAI and Agentic AI capabilities.
Knowledge You Should Bring
BS/BA and prefer 2-4 years of relevant experience or 6 years of relevant experience in lieu of degree
3+ years of experience as a Business Analyst in financial services or workflow automation.
Proficiency in requirements documentation, user story writing, and business rules definition
Strong analytical skills with ability to interpret operational data and KPIs.
Excellent communication skills to bridge business and IT stakeholders.
Exceptional Candidates Might Have
Hands-on experience with Pega BPM/CRM modules (case management, decisioning, customer service).
Certifications in Pega Business Architect (CBA) or equivalent.
Ability to create process models, ontologies, and semantic frameworks for complex workflows.
Bachelor's degree in Business, Finance, Information Systems, or related field.
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
Charlotte - DTFS, Fort Mill Office - DTFS. Relocation assistance is not available for this position.
Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.
To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.
Additional Information
Applicants must be legally authorized to work permanently in the country of posting
Final candidate must successfully complete a criminal background check
Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
EEO - Disabled/Veterans
Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at ************ or toll free ************. For TTY/TDD enabled call ************ or toll free ************
$60k-106k yearly est. Auto-Apply 6d ago
BDC Call Center
Open Road Auto Group 4.3
Edison, NJ jobs
Business Development Representative
Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”
Responsibilities:
Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote.
Answer all incoming calls and chat/call requests promptly.
Convert sales opportunities into a confirmed appointment or turn them to a Sales Brand Specialist.
Set confirmed appointments.
Record every contact you have with customers, regardless of source or type, in tracking system.
Complete your daily scheduled contact tasks.
Qualifications:
Ability to communicate effectively with others
Time management skills
Ability to type efficiently to enter accurate information into tracking system
Basic Computer skills
*This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the reasonable request of a supervisor. This job description is subject to revision at the discretion of the company.
Company Profile:
Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five-Star customer service experience”.
With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs.
At Open Road we know our employees, and their achievements, drive our culture and success.
Our Total Compensation Rewards Program includes:
BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance
BONUSES - Rewards achievement of specific business goals, in eligible positions
BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), and purchase programs, such as:
Medical, Dental and Vision Plans
Vacation Time / Personal Time
Short and Long Term Disability
Life Insurance
401(k) Retirement Plan with employer match
Manufacturer Certifications
Leadership Training Programs
Vehicle Purchase Discounts
Wellness Initiatives
Volunteer Time
$30k-35k yearly est. Auto-Apply 21d ago
Business Transformation Advanced Specialist
Autoliv United States 4.4
Auburn Hills, MI jobs
Job Description
Business Transformation Advanced Specialist
Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as an Business Transformation Advanced Specialist.
In this role you will collaborate cross-functionally to drive strategic projects, including supporting Project Sponsors, providing financial insights and analysis, and creating content for ELT and EMT SteerCo meetings, to monitor progress to targets and connect project accomplishments with AAM EBIT.
What you'll do:
Strategic Analysis & Planning
Conduct comprehensive business analysis to identify transformation opportunities and areas for operational improvement
Perform detailed financial analysis including cost-benefit analysis, ROI modeling, and financial impact assessments for transformation initiatives
Analyze market trends, competitive landscape, and industry benchmarks to inform strategic decision-making
Support the development and execution of transformation roadmaps and strategic plans
Executive Communication & Reporting
Prepare and present high-quality executive presentation materials for C-suite and board-level audiences
Develop compelling business cases and recommendations supported by data-driven insights
Facilitate executive meetings and workshops to drive alignment on transformation priorities
Project Support & Implementation
Collaborate with cross-functional teams to design and implement transformation initiatives
Lead coordination and financial reporting of transformation projects, serving as a key business partner to project sponsors and DRIs (Directly Responsible Individuals)
Support change management activities and stakeholder engagement throughout transformation projects
Monitor and evaluate the effectiveness of implemented changes, recommending adjustments as needed
Work across functions, reporting the right level of information in a timely manner and delivering the right uplift strategy analysis to stakeholders
What is required:
4+ years of experience in business analysis, corporate strategy, strategic finance, FP&A, or 2+ years of experience in transformation consulting or private equity
Bachelor's degree in business, finance, economics, or related field (advanced degree a plus - MBA or equivalent)
Strong business acumen and proven project management skills are required
Proficiency in PowerPoint and Excel
Ability to create and deliver executive-level presentations
4 days per week in office located in Auburn Hills, MI
Experience working for or with manufacturing companies strongly preferred, automotive industry experience a plus
Spanish proficiency a plus
What's in it for you:
•Attractive compensation package
•Recognition awards, company events, family events, university discount options and many more perks.
•Gender Pay Equality
Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.
$75k-102k yearly est. 9d ago
Business Transformation Advanced Specialist
Autoliv 4.4
Auburn Hills, MI jobs
Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as an Business Transformation Advanced Specialist.
In this role you will collaborate cross-functionally to drive strategic projects, including supporting Project Sponsors, providing financial insights and analysis, and creating content for ELT and EMT SteerCo meetings, to monitor progress to targets and connect project accomplishments with AAM EBIT.
What you'll do:
Strategic Analysis & Planning
* Conduct comprehensive business analysis to identify transformation opportunities and areas for operational improvement
* Perform detailed financial analysis including cost-benefit analysis, ROI modeling, and financial impact assessments for transformation initiatives
* Analyze market trends, competitive landscape, and industry benchmarks to inform strategic decision-making
* Support the development and execution of transformation roadmaps and strategic plans
Executive Communication & Reporting
* Prepare and present high-quality executive presentation materials for C-suite and board-level audiences
* Develop compelling business cases and recommendations supported by data-driven insights
* Facilitate executive meetings and workshops to drive alignment on transformation priorities
Project Support & Implementation
* Collaborate with cross-functional teams to design and implement transformation initiatives
* Lead coordination and financial reporting of transformation projects, serving as a key business partner to project sponsors and DRIs (Directly Responsible Individuals)
* Support change management activities and stakeholder engagement throughout transformation projects
* Monitor and evaluate the effectiveness of implemented changes, recommending adjustments as needed
* Work across functions, reporting the right level of information in a timely manner and delivering the right uplift strategy analysis to stakeholders
What is required:
* 4+ years of experience in business analysis, corporate strategy, strategic finance, FP&A, or 2+ years of experience in transformation consulting or private equity
* Bachelor's degree in business, finance, economics, or related field (advanced degree a plus - MBA or equivalent)
* Strong business acumen and proven project management skills are required
* Proficiency in PowerPoint and Excel
* Ability to create and deliver executive-level presentations
* 4 days per week in office located in Auburn Hills, MI
* Experience working for or with manufacturing companies strongly preferred, automotive industry experience a plus
* Spanish proficiency a plus
What's in it for you:
* Attractive compensation package
* Recognition awards, company events, family events, university discount options and many more perks.
* Gender Pay Equality
Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.
$75k-102k yearly est. 22d ago
Commercial Truck Specialist
Ray Auto Group 3.7
Fox Lake, IL jobs
Job Description
Job Title: Commercial Truck Specialist Department: Sales Reports To: Sales Manager / General Manager
The Commercial Truck Specialist is responsible for building and maintaining relationships with local businesses, contractors, municipalities, and fleet customers to promote and sell the dealership's commercial truck and van inventory. This role focuses on understanding the unique needs of commercial clients, providing tailored vehicle solutions, and delivering exceptional customer service to maximize sales and long-term partnerships.
Key Responsibilities
Prospect, develop, and manage business-to-business (B2B) relationships with commercial clients, small businesses, and fleet accounts.
Understand client needs and recommend appropriate trucks, vans, upfits, and accessories.
Maintain expert knowledge of commercial vehicle inventory, specifications, manufacturer programs, and upfit options.
Conduct product demonstrations and presentations for clients, both on-site at the dealership and at client locations.
Coordinate with the service department, finance team, and upfit partners to ensure smooth and timely vehicle delivery.
Maintain a strong pipeline of leads through networking, cold calling, referrals, community events, and digital outreach.
Achieve monthly and annual sales targets while providing an exceptional customer experience.
Keep up to date with industry trends, incentives, and manufacturer fleet programs.
Represent the dealership professionally at trade shows, local events, and business expos.
Qualifications
Previous sales experience in automotive, commercial trucks, or B2B sales strongly preferred.
Knowledge of commercial vehicle applications, towing, payload, and upfitting solutions is a plus.
Strong communication, negotiation, and relationship-building skills.
Self-motivated, goal-oriented, and able to manage time effectively.
Proficiency with CRM systems and Microsoft Office/Google Workspace tools.
Valid driver's license with a clean driving record.
Compensation & Benefits
Competitive base salary plus commission/bonus opportunities.
Health, dental, and vision insurance options.
401(k) retirement plan with company match.
$49k-65k yearly est. 7d ago
Bilingual Business Specialist II - Spanish (Manheim)
Cox Holdings, Inc. 4.4
Davie, FL jobs
Company
Cox Automotive - USA
Job Family Group
Business Operations
Job Profile
Business Services Specialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position provides customer service, clerical assistance to office staff, compiles and maintains records of business transactions and office activities, and handles basic data entry. As a Business Services Specialist II, you will be the first point of contact for our organization, responsible for providing exceptional customer service and efficiently managing incoming inquiries and requests. Your role will be critical in ensuring that visitors, clients, and employees experience a positive and professional interaction when they engage with our company. You will be tasked with quickly assessing the nature of each inquiry and efficiently routing it to the appropriate department or individual, while also handling various administrative tasks to keep the front desk running smoothly.
Job Responsibilities:
Perform sale day administration functions, including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.
Provide quality customer service through fact to face and phone support. Answer questions and provide support.
Perform basic data entry into the AS 400 computer system, and download digital image of vehicles into the system if instructed.
Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.
Copy data and compile records and reports. Sort and file documents.
Operate office equipment, such as copier, fax machine, scanner, postage machine, etc.
Answer phones, convey messages, and run errands. Greet and assist customers.
Stamp, sort and route incoming mail and Airborne/FedEx packages and letters. Drop off and pick up mail at the U.S. Post office on a daily basis as needed.
Prepare outgoing mail with sufficient postage and ensure daily mail is posted. Prepare Airborne/FedEx labels via computer and printer. Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
Actively participate in support of all safety activities aligned with Safety Excellence.
Perform other duties as assigned by management.
Qualifications:
High School Diploma or equivalent required.
Fluent in Spanish (reading, writing, and comprehension)
Prior clerical or administrative experience required.
Valid Driver's License and safe driving record required.
Good communication and organizational skills required with strong attention to detail.
Basic computer software skills required.
Perform other duties as assigned by management.
Commitment to providing excellent customer service required.
Ability to sit or stand for prolonged periods of time.
Ability to perform repetitive data entry tasks; manual dexterity.
Vision abilities required include close, distance, and depth perception.
YDGCOX
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$18.2-27.3 hourly Auto-Apply 7d ago
Bilingual Business Specialist II - Spanish (Manheim)
Cox Enterprises 4.4
Davie, FL jobs
Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position provides customer service, clerical assistance to office staff, compiles and maintains records of business transactions and office activities, and handles basic data entry. As a Business Services Specialist II, you will be the first point of contact for our organization, responsible for providing exceptional customer service and efficiently managing incoming inquiries and requests. Your role will be critical in ensuring that visitors, clients, and employees experience a positive and professional interaction when they engage with our company. You will be tasked with quickly assessing the nature of each inquiry and efficiently routing it to the appropriate department or individual, while also handling various administrative tasks to keep the front desk running smoothly.
Job Responsibilities:
* Perform sale day administration functions, including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.
* Provide quality customer service through fact to face and phone support. Answer questions and provide support.
* Perform basic data entry into the AS 400 computer system, and download digital image of vehicles into the system if instructed.
* Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.
* Copy data and compile records and reports. Sort and file documents.
* Operate office equipment, such as copier, fax machine, scanner, postage machine, etc.
* Answer phones, convey messages, and run errands. Greet and assist customers.
* Stamp, sort and route incoming mail and Airborne/FedEx packages and letters. Drop off and pick up mail at the U.S. Post office on a daily basis as needed.
* Prepare outgoing mail with sufficient postage and ensure daily mail is posted. Prepare Airborne/FedEx labels via computer and printer. Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
* Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
Qualifications:
* High School Diploma or equivalent required.
* Fluent in Spanish (reading, writing, and comprehension)
* Prior clerical or administrative experience required.
* Valid Driver's License and safe driving record required.
* Good communication and organizational skills required with strong attention to detail.
* Basic computer software skills required.
* Perform other duties as assigned by management.
* Commitment to providing excellent customer service required.
* Ability to sit or stand for prolonged periods of time.
* Ability to perform repetitive data entry tasks; manual dexterity.
* Vision abilities required include close, distance, and depth perception.
YDGCOX
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$18.2-27.3 hourly Auto-Apply 6d ago
Collections Specialist
Crown Auto Sales & Finance 3.6
Charlotte, NC jobs
Job DescriptionBenefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
*PREVIOUS COLLECTIONS EXPERIENCE REQUIRED*
AMS Financial DBA Crown Auto Sales is in search of experienced collection representatives who have extensive knowledge of the collections and repo process. Must be detail oriented, focused and able to work in a fast-paced environment. Used car dealership experience preferred but not required. Punctual and reliable is a MUST, we are an ever-growing company and look for quality candidates who can grow with us. Call Center experience and bilingual a plus. *PREVIOUS COLLECTIONS EXPERIENCE REQUIRED*
Contacts customers with delinquent accounts to negotiate payment plans, collect past-due payments, and resolve issues, all while maintaining compliance with collection laws and company policy. Key duties include initiating outbound and inbound calls, documenting activities, performing skip tracing, and potentially coordinating with internal departments or external services for loss prevention. Strong communication, problem-solving, and empathy are essential, along with knowledge of FDCPA and state collection laws
Prior experience in collections, customer service, or finance is preferred.
Strong written and verbal communication skills, with a calm and clear approach.
Detail-oriented mindset and strong organizational skillsaccuracy matters here.
Ability to remain composed and solutions-focused in difficult customer interactions.
Comfort working within a structured environment using tools, software, and process flows.
Familiarity with auto finance, lease-here-pay-here programs, or consumer lending is a plus.
High school diploma or equivalent required.
Benefits: PTO (paid time off), Paid Holidays, 401k, Health Insurance Plan, NO Weekends
Pay: hourly rate plus monthly commission
Job Type: Full-time
Salary: $16.00 - $18.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Physical setting:
Office
Schedule:
8 hour shift
Monday to Friday
No weekends
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Charlotte, NC 28213: Reliably commute or planning to relocate before starting work (Required)
Experience:
Microsoft Excel: 1 year (Preferred)
Customer service: 1 year (Preferred)