Test engineer jobs in Richmond, VA

Immediate hiring!! Job Title: Software Development Engineer in Test (SDET) with Java Long Term Contract Note: Must have automated testing using UFT, Playwright, and Selenium. Testing Java applications exp is needed. Job Summary Concentrix is looking for a seasoned Software Quality Assurance Engineer with over 5 years of experience, particularly in testing Java applications. You'll be responsible for developing and executing test plans and scenarios, ensuring the delivery of high-quality software. Your role involves collaborating with Business/Product SMEs and development teams, utilizing your expertise in technologies like HTML, XML, Java, and TypeScript, as well as tools like Azure DevOps and GIT. You will actively engage in Agile Scrum processes, refine requirements, and conduct test scenario evaluations. Proficiency in automated testing using UFT, Playwright, and Selenium is essential, as is the ability to develop automation frameworks and integrate them into CI/CD pipelines. Your attention to detail and problem-solving skills will be key in delivering reliable software solutions. Qualifications Adaptable and quick to learn complex software systems. Extensive experience in software testing, particularly with Java applications, including functional, non-functional, integration, regression, and user acceptance testing. Strong communication skills, both written and verbal. Well-versed in test planning, creation, and execution. Skilled in technologies like HTML, XML, Java, TypeScript, and frameworks such as React or Next.js. Proficient with MS SQL databases, and version control systems like GIT. Experienced with Azure DevOps tools. Comfortable working independently or within a team. Experienced with Agile Scrum methodologies. Capable of reviewing requirements and test scenarios with developers and stakeholders. Detail-oriented with a knack for identifying defect root causes. Experienced in automated testing using UFT and tools like Playwright and Selenium. Responsibilities Collaborate with Business/Product Subject Matter Experts to understand requirements. Review requirements with developers and QA teams to ensure consistency and accuracy. Develop, maintain, and execute test plans, scenarios, and cases based on requirement documents and logic extracts. Record test scenarios, cases, and expected outcomes in the test management tool. Create and execute test sets within the test management tool; analyze and report the test results. Run complex SQL queries to verify correct data persistence in databases. Document and track defects using the specified tool. Participate actively in daily SCRUM meetings. Deliver test scenarios and cases within the project timeline. Identify test data requirements for execution and address data gaps in the test environment. Recognize test cases suitable for automation. Develop and review automation code according to BHE standards. Develop and maintain automation frameworks (UFT, Playwright, Typescript, Java, Selenium) and integrate them into CI/CD pipelines. Please share resume at ************************

Senior Microsoft Power Platform Developer Hybrid (Richmond, VA - 2-3 days/week onsite) - additional flexibility could be given depending on the candidate 12-month Contract-to-Hire We are seeking an experienced and hands-on Lead Power Platform Developer with expertise in SharePoint Online, Microsoft 365 services, and the full suite of Microsoft Power Platform tools. The successful candidate will be responsible for designing, implementing, and migrating solutions using Power Platform, including Power Apps, Power BI, and Power Automate, following best practices and methodologies. This position requires deep technical expertise, a proactive approach to problem-solving, and the ability to mentor junior team members. Key Responsibilities Power Platform Development: Create and configure Power Apps (Canvas and Model-driven Apps) and Power Automate flows to meet business needs, utilizing Dataverse and other Microsoft 365 services. Business Process Automation: Configure and implement business process automation solutions tailored to organizational requirements. Requirements Gathering: Lead functionality discovery workshops and requirements gathering sessions with business stakeholders. Programming and Development: Develop custom solutions using .NET, SQL, Azure, and C#, and ensure seamless integration with multiple data sources using APIs or REST services. Solution Design: Functionally map business needs to Power Platform solutions, developing applications that address identified use cases. Standards and Best Practices: Participate in code reviews, enforce standards, and ensure best practices are followed in all development activities. Troubleshooting and Support: Troubleshoot Power Platform issues, document solutions, and collaborate with system administrators and other IT resources to implement fixes. Documentation and Mockups: Create comprehensive design solutions, technical documentation, and mockups/prototypes to support common use cases. Governance and Platform Usage: Define and refine governance approaches for Power Platform's use, adhering to best practices in business solution implementations. DevOps in Power Platform (Preferred): Experience with DevOps in Power Platform, including Power Pipelines and ALM Accelerator, is preferred. Agile Participation: Actively participate in the Agile SDLC to deliver iterative, high-quality solutions. Required Qualifications 8+ years of experience as a Senior Developer / Technical Lead. 5+ years of experience with SharePoint Online and Microsoft 365 services. 3+ years of experience designing, implementing, and migrating solutions utilizing Power Platform (Power Apps, Power BI, Power Automate). 4+ years of experience with PowerShell scripting. 5+ years of custom development experience using .NET, JavaScript, and C#. 3+ years of experience using standard and premium connectors with PowerApps and Power Automate. 3+ years of experience with MS Access and VBA for redesigning solutions in Power Apps. Experience developing Azure Logic Apps and Functions to support Power Automate. Experience with DevOps in Power Platform environments (desired). Experience mentoring/coaching junior level individuals (desired). Additional Requirements Certification: PowerApps Professional or PowerApps Developer certification is preferred. Communication Skills: Excellent verbal and written communication skills to facilitate effective discussions with both technical and non-technical stakeholders. Problem-Solving: Strong problem-solving abilities, with a proactive approach to technical challenges.

*******OFFERS RELOCATION ASSISTANCE******* Validation Engineer II-Prince George County, Virginia Essential Duties and Responsibilities:Lead the development and execution of commissioning, qualification, and validation protocols for various equipment and systems. Responsible for all phases of the CQV activity, including requirements gathering, validation planning, protocol generation, test execution, configuration documentation, and system release. Executes validation activity in a timely manner, planning and proactively pursuing details to ensure project completion without avoidable delays. Evaluate System Change Controls for Validation Impact. Support Change Qualification through the creation of relevant Change Actions. Support the development of Standard Operating Procedures for new processes and equipment. Interpersonal skills to manage interactions and achieve results across a range of functions within the site. It may also extend to external communication with system vendors. Serve as Principal Investigator for validation-related excursions. Contribute to the continuous improvement of validation processes and procedures. Basic Qualifications and Capabilities:Bachelor's degree in engineering or relevant sciences and 8+ years of CQV experience. 8 years' experience with sterile injectables, combo-devices, or biologics. Advanced degrees or certifications relevant to the role is a plus. Knowledge of regulatory requirements (cGMP, FDA, etc.). Experience authoring, approving, and executing validation protocols for major pharmaceutical manufacturing facilities, utilities, and equipment. Self-directed with problem-solving, analytical, and technical skills. Ability to think strategically and tactically (detail-oriented). Strong collaborative and influencing skills and ability to work well in a cross-functional, matrixed environment. Ability to lead, take ownership, and follow through on assigned projects. Demonstrated ability to work in a fast-paced team environment, meet deadlines, and prioritize work. Experience in a process improvement environment, including change management and participating in Lean/Six Sigma project teams. Ability to work autonomously within established guidelines, procedures, and practices. Preferred Qualifications:Experience in a sterile fill-finish facility. Experience with single-use components in drug product formulation, sterile filtration, and aseptic filling applications. Start-up experience preferred. Experience with validation tools and processes, including temperature mapping and use of Kaye Validator

CarMax, the way your career should be! About this job As a BI Platform Engineer, you will be responsible for the administration, optimization, and support of enterprise business intelligence platforms including Power BI and Tableau. You will work closely with multiple analyst and Technology Infrastructure teams to ensure high availability, performance, and scalability of BI environments. Your expertise in Data & Analytics platform engineering, automation, cloud technologies, and user enablement will help drive data democratization and empower business users with reliable, secure, and performant analytics tools. In addition, you will leverage Artificial Intelligence (AI) capabilities to enhance platform operations, automate routine tasks, and improve user experience. Your ability to integrate intelligent automation and predictive analytics into BI workflows will help drive innovation and efficiency across the organization. What you will do - Essential Responsibilities Administer, monitor, and optimize Power BI and Tableau platforms across cloud and on-prem environments. Implement and manage user access, security roles, and governance policies to ensure data protection and compliance. Manage PowerBI Fabric capacities, gateway, workspaces and licensing Collaborate with cross-functional teams to support dashboard development, data source integration, and performance tuning. Automate platform maintenance tasks including upgrades, patching, backups, access provisioning and license management. Develop and maintain CI/CD pipelines for BI content deployment and version control. Integrate AI tools to automate platform monitoring, anomaly detection, and performance optimization. Provide technical support and troubleshooting for BI platform issues and user inquiries. Drive adoption of BI tools through training, documentation, and enablement initiatives. Monitor platform usage and performance metrics to identify opportunities for optimization and cost savings. Stay current with BI platform updates, features, and industry best practices. Partner with data governance and security teams to ensure compliance with enterprise standards. Participate in major incident response and root cause analysis for BI-related outages or performance issues. Mentor junior team members and promote best practices in BI platform administration and engineering. Purpose of the role The BI Admin/Platform Engineer plays a critical role in ensuring the reliability, scalability, and usability of enterprise BI platforms, enabling data-driven decision-making across the organization. By integrating AI capabilities, this role also contributes to smarter, more efficient platform operations and user experiences. Basic Qualifications 5+ years of experience administering Power BI and Tableau platforms. Strong understanding of BI architecture, data modeling, and dashboard performance optimization. Experience in PowerBI Fabric and migration from PBIRS to Fabric Experience in Tableau and migration to Tableau cloud Experience with Azure services including Azure SQL, Azure Data Factory, and Azure Active Directory. Proficiency in scripting languages such as PowerShell, Python, or Bash for automation. Experience with CI/CD tools such as Azure DevOps or GitHub Actions. Familiarity with enterprise data lake/warehouse environments (EDL/EDW). Strong troubleshooting skills and experience with platform monitoring tools. Strong documentation, communication, and presentation skills. Experience working in Agile/Scrum environments Experience in cloud cost-savings plans, reviews, and reserved instances. Ability to positively influence team norms, culture, and technical vision Excellent communication skills with the ability to adapt to the audience Experience in a fast-paced, highly collaborative agile team within a Product-oriented organization. Effective problem-solving, analytical thinking, and a cloud-native and DevOps mindset. Preferred Qualifications Bachelor's/Master's degree in Computer Science, Information Systems, or related field Power BI and Tableau certifications Snowflake SnowPro, Azure, Databricks certifications Experience with cloud services such as Snowflake, Databricks, Azure Data Factory, Event Hub, Functions, Batch, Key Vault, and Log Analytics Strong experience with popular database programming languages such as SQL, PL/SQL, Stored Procedures Experience with Snowflake, Databricks, and other modern data platforms. Knowledge of REST APIs and scripting for platform automation. Familiarity with data governance, metadata management, and self-service BI enablement. Work Location and Arrangement: This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement. Associates based in Richmond work onsite 5 days per week. Associates based in Plano work onsite 2 days per week. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will NOT be considered for this specific role.

We are seeking a highly skilled CSV (Computer System Validation) Engineer to lead the validation activities for PLC-based control systems and enterprise IT systems. The ideal candidate will have extensive experience in ensuring compliance with industry standards and regulations, and possess deep expertise in system validation, quality assurance, and regulatory requirements. Key Responsibilities: Lead the validation efforts for PLC-based control systems and enterprise IT systems. Develop, review, and approve validation documentation, including Validation Plans, IQ/OQ/PQ Protocols, and Validation Summary Reports. Validate Data Historian and SCADA systems to ensure reliable data capture, storage, and retrieval. Develop protocols for testing the accuracy and precision of historical data logging. Ensure Historian and SCADA systems comply with regulatory and operational standards during the validation lifecycle. Ensure data integrity practices are robust across all validated systems to prevent unauthorized alterations. Ensure compliance with FDA, EU, and other relevant regulatory standards (e.g., 21 CFR Part 11, GAMP 5). Collaborate with cross-functional teams, including Engineering, IT, Quality Assurance, and Regulatory Affairs, to support validation projects. Perform risk assessments and develop mitigation strategies for computer systems. Manage and coordinate validation projects, ensuring timely delivery and adherence to project timelines. Conduct and participate in internal and external audits as well as inspections of systems and processes to ensure ongoing compliance. Provide training and guidance to other team members on validation best practices. Stay updated with industry trends and emerging technologies to ensure continuous improvement in validation processes. Qualifications: Bachelor's degree in Engineering, Computer Science, or a related field; Master's degree preferred. Minimum of 5-7 years of experience in computer system validation within the pharmaceutical, biotechnology, or related industries. Bachelor's degree in Engineering, Computer Science, or a related field. Proven experience in Computer System Validation in a regulated environment. Strong understanding of PLC-based control systems, SCADA and Historian, as well as enterprise IT systems. In-depth knowledge of regulatory requirements, including 21 CFR Part 11, GAMP 5, and other applicable standards. Proven track record of successful project management and leadership in validation projects. Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills, with the ability to work effectively in a team environment. Certification in validation or quality systems (e.g., ASQ, ISPE) is a plus.

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrows health today, we want to hear from you. The Senior IAM Engineer will provide subject matter expertise and support the analysis, design, and implementation for hybrid on-prem and cloud Active Directory environments and Azure Active Directory/Entra ID tenants. This role includes engaging and collaborating with business and technical partners to integrate systems and applications with centralized authentication such as Active Directory or Azure Active Directory/Entra ID. Responsibilities: Provide deep subject matter expertise and support the analysis, design, and implementation for hybrid on-prem and cloud Active Directory environments and Azure Active Directory/Entra ID tenants. Engage and collaborate with business and technical partners to integrate systems and applications with centralized authentication such as Active Directory or Azure Active Directory/Entra ID. Provide deep subject matter knowledge and expertise on Active Directory, Azure Active Directory/Entra ID, and Okta Active Directory synchronization. Support new product comparison, vetting, and selection process to ensure technology is relevant and meets business requirements. Drive Active Directory and Entra ID disaster recovery drills, process improvements, and documentation efforts. Continually enhance authentication platforms, ensuring systems are protected from new and evolving Cyber threats and systems are operationally stable. Collaborate closely with global cross-functional teams to ensure the stability, scalability, and security of the Active Directory and Azure Active Directory/Entra ID environments and Okta. Participate in discussions on all aspects of identity and access management. Respond to and resolve complex, high-severity incidents. Lead regular reviews of deployed infrastructure, develop detailed architecture, and create and update new technical documentation and Standard Operating Procedures (SOP). Analyze the current authentication services platforms to identify both technical and operational opportunities for enhancements and develop continuous improvement action plans. Lead regular assessment of systems and process hygiene and identify and implement automation. Actively research and implement new innovations in IT security as well as IAM technologies and services, striving to ensure McKesson continues to deliver best practices and standards. Provide on-call support as needed for operational continuity of Identity platforms. (1 week rotation for ON-call) Minimum Requirements: Degree or equivalent and typically requires 7+ years of relevant experience. Critical Experience/Skills: Proven experience as an Active Directory/Entra ID Engineer or similar role with a minimum of 7 years of experience. Proven ability to effectively prioritize and execute tasks with competing priorities; strong influencing skills to work with various service owners. Demonstrated experience effectively leading and managing collaborative, service management solutions across disparate functional teams. Preferred Experience/Skills: Advanced understanding of Active Directory, Azure Active Directory/Entra ID, Lightweight Directory Access Protocol, Active Directory Federation Services, and other centralized identity stores. Advanced understanding of Microsoft Azure and familiarity with IAM permissions on Management Groups, subscriptions, and resources. Advanced knowledge of Azure Active Directory/Entra ID capabilities such as Conditional Access Policies, Privileged Identity Manager, and Application Registrations. Advanced understanding of Active Directory attributes, LDAP Queries, PowerShell Scripting, Active Directory Federation Services (ADFS), Group Policy Object (GPO) analysis, configuration, and item-level targeting, active directory replication, Active Directory backup and restore, as well as certificate installation. Advanced understanding of implementing security on Active Directory and Entra ID and hardening those platforms. Advanced understanding of Active Directory and Entra ID backup and restore processes and experience of performing Disaster Recovery exercises. Advanced understanding of Windows Server operating systems and Active Directory/Azure Active Directory/Entra ID services. Advanced understanding of PowerShell scripting with proven experience implementing automation, including experience utilizing APIs such as Microsoft Graph. Advanced understanding of Single-Sign On and authentication protocols such as SAML & OIDC. Excellent problem-solving skills and ability to work well under pressure. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here. Our Base Pay Range for this position $121,300 - $202,100 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKessons full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Do you want to work for a tech company that writes its own code, develops its own software, and builds its own products? We experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to banking. We make a difference for 65 million customers. At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We want you to be curious and ask "what if?" Capital One started as an information strategy company that specialized in credit cards, and we have become one of the most impactful and disruptive players in the industry. We have grown to see ourselves as a technology company in consumer finance, with great opportunities for engineers who want to build innovative applications to give users smarter ways to save, transact, borrow and invest their money, as we seek to disrupt the industry again. As a Capital One SailPoint Engineer, you'll work on a SailPoint identity platform to support Identity Access Management needs. Responsibilities: Identify opportunities for automation, evaluate new tools, and drive implementation of technology that creates value for the organization. Build strong relationships with customers, stakeholders, and team members Provide regular updates to the management team on project progress Support the rollout and onboarding of new applications Responsible for overall delivery of software components which meet functional specifications & product requirements Automate component & integration tests Collaborating with tech leads to ensure integrated end-to-end design and delivery Good knowledge of secure coding practices Be fearless and try out new open source technologies/frameworks to solve business problems Be fungible in a full stack team and own all aspects of delivering business applications Assist in monitoring, troubleshooting, and providing problem resolutions to related incidents Operational support with change and incident management processes Basic Qualifications: High school diploma, GED or equivalent certification At least 4 years of Hands On Experience in Java or Python At least 4 years of experience SailPoint IdentityIQ At least 4 years of experience troubleshooting IGA Rules, workflows and customizations At least 4 years of experience in any Databases in writing SQL Queries to extract data. At least 4 years of experience troubleshooting end user issues Preferred Qualifications: Bachelor's Degree 5+ years of experience supporting Java and SailPoint applications 4+ years of experience with Role Based Access Controls (RBAC) 4+ years of experience troubleshooting end user issues in Access Certifications 3+ years of experience with NetIQ 3+ years of experience with Cyber Security Domain specifically IAM 2+ years of experience with Amazon Web Services (AWS) Experience with various APIs including SCIM, REST, and SOAP Familiarity with programming and web technologies such as Java or Bean Shell, JavaScript, SPML or SOAP, JSF. ITIL Certification AWS Certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $175,800 - $200,700 for Manager, Cyber Technical McLean, VA: $193,400 - $220,700 for Manager, Cyber Technical Plano, TX: $175,800 - $200,700 for Manager, Cyber Technical Richmond, VA: $175,800 - $200,700 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further. Role: Test Analyst - Mortgage Duration: Full TIme Location: Richmond, VA Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 2 years of experience with Information Technology Preferred • Good knowledge in Empower A software system used by SunTrust Mortgage to manage loan servicing from point-of-sale through post-closing that includes Appraisals, Taxes, Titles and compliance services • Good Knowledge in Windows based workflow, product and Pricing engine, client presentations, web based functionality, reporting and industry standard interfaces. • Good knowledge of Entire Web based Empower Application, Workflows and all the interfaces. • Good knowledge of Agile Process and successful delivery of Sprint release and TFS experience. • Good knowledge of writing System Requirements for configuration and testing processes • Good Knowledge of Testing Methodologies from Test Planning, Test Preparation, Test Data setup and Test Execution processes. • Good Knowledge of Defect Management Process and that includes HP ALM, writing test case, creating test plan, defect logging process and reporting. • Good knowledge of interacting with the Vendors and understanding the Code requirements and Systems analysis as per the new code. • Analytical and Communication skills • Experience and desire to work in a Global delivery environment About Client: A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment. About Us: Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Software Tester/QA Analyst Type: Contract, Hybrid (2-3 days/week) On behalf of our client, we are seeking a qualified Sr. Software Tester/QA Analyst who works well with teams and have excellent communicator with the ability to deal effectively with the functional and non-functional teams within IT Services as well as business users. The Senior Test Analyst will also co-ordinate UAT users and assist in the preparation of UAT test scripts. The ability to work within and contribute to a team environment and build and maintain effective working relationships with customers, users and colleagues. Responsibilities: ISEB / ISTQB qualification in Software Testing to practitioner level or equivalent qualifications or experience. Gather requirements from the Business Analyst to understand the project, analyze requirements, identify gaps in the requirements, skill sets required and provide LOE Test the defect and update the status, conduct root cause analysis of the defects logged and assist developers in recreating bugs Provide Test Scenarios/ Cases walkthrough and seek customer sign off inclusive of Prioritization of Test cases, Optimization options Proficiency in implementing and executing testing strategies, plans, methodologies and frameworks in support of Agile development Qualifications: Experience of using test management/ Version Control tools (Azure DevOps/ TFS/ Git) and extensive experience writing test cases in Gherkin. Proficiency in Oracle SQL, PL/SQL, XML, Experience working in Window and Linux environment A thorough understanding of risk-based testing Strong analytical, interpersonal and verbal communication skills are necessary due to the dynamic nature of collaborations with engineering teams and solving complex system problems together The ability to communicate effectively with both technical and non-technical colleagues at all levels in both verbal and written communications Experience in reviewing metrics to identify areas for process optimization, Conduct dry run/smoke testing to ensure scripts readiness and Execute automation scripts Knowledge of programming language e.g. Ruby, Java OR Python Experience in writing Complex SQL queries for Creating and Maintenance of test data to support automation testing and Business users The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_

**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Christian Brothers Automotive Our mission is simple: To create an uncommonly great experience for customers in need of auto service and repair. Christian Brothers Automotive was founded in 1982 on the principles of honesty and integrity. These principles have taken our organization to over 300+ locations all across the country. We strive for excellence in service as the #1 Automotive Repair Franchise in the country. We have a great culture, a great mission, and a great time. We hope you'll consider joining us! The job description will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Qualifications The qualifications will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Additional Information All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer.

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description Preferred • At least 4 years of experience in IBM FileNet Testing and exposure to test automation. • At least 4 years of experience in Functional Testing in IBM FileNet and Case Manager. • At least 4 years of experience in test case creation and test execution. • At least 2 years of Combined experience in automation tools viz. Selenium, Cucumber and UFT • Working Experience with Health Insurance domain. • Ability to work in team environment and client interfacing skills. • Experience and desire to work in a Global delivery environment. • Excellent analytical and client interfacing skills. • Has worked in test lead roles requiring taking care of lead activities in all phases of projects, building and mentoring teams. • Have proven ability of being an independent and team player in all aspects of project life cycle. Qualifications Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 4 years of experience with IT Additional Information Note:- This is a Full-Time & Permanent job opportunity for you. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply. No OPT-EAD, H1B & TN candidates please. Please mention your Visa Status in your email or resume.

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Performance Quality Analyst II is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. How you will make an impact: * Assists higher level auditor/lead on field work as assigned and acts as auditor in charge on small and less complex audits. * Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process. * Demonstrates ability to audit multiple lines of business, multiple functions, and multiple systems. * Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks. * Works closely with the business to provide consultation and advice to management related to policy and procedure identified as out of date or incomplete and investigates, develops and recommends process improvements and solutions. * Functions as a subject matter expert for discrepancy review, questions from team and business partners, and interpretation of guidelines and audit process. * Acts as a mentor to peer auditors, providing training and managing work and projects as necessary. Minimum Requirements: Requires a BS/BA; a minimum of 3 years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector), including a minimum of 1 year related experience in a quality audit capacity; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * WGS Claims processing experience strongly preferred. * Experience/knowledge with local claim processing. * Understanding of individual member benefits and cost shares preferred. * Understanding of small, large and national group benefits and cost shares preferred. * Prefer contract language. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Required Qualifications Bachelor's degree (Computer Science, IT, Software Engineering, Web Development, Human‑Computer Interaction, or related field preferred). 3+ years of hands‑on accessibility testing experience, including assistive technologies. 2+ years of experience working on digital product teams. Proficiency with assistive technologies such as JAWS, NVDA, VoiceOver, ZoomText, and tools like Deque, WAVE, and Axe. Strong knowledge of HTML, ARIA, semantic markup, responsive design, and user‑centered design principles. Excellent communication and documentation skills, with the ability to explain technical issues to non‑technical stakeholders. Additional Information Why Join Us? InstantServe offers a dynamic work environment where you can make a significant impact on the healthcare industry. We provide competitive compensation, opportunities for professional growth, and a supportive team culture. All your information will be kept confidential according to EEO guidelines.

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Performance Quality Analyst II is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. How you will make an impact: * Assists higher level auditor/lead on field work as assigned and acts as auditor in charge on small and less complex audits. * Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process. * Demonstrates ability to audit multiple lines of business, multiple functions, and multiple systems. * Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks. * Works closely with the business to provide consultation and advice to management related to policy and procedure identified as out of date or incomplete and investigates, develops and recommends process improvements and solutions. * Functions as a subject matter expert for discrepancy review, questions from team and business partners, and interpretation of guidelines and audit process. * Acts as a mentor to peer auditors, providing training and managing work and projects as necessary. Minimum Requirements: Requires a BS/BA; a minimum of 3 years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector), including a minimum of 1 year related experience in a quality audit capacity; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * WGS Commercial Claims processing experience strongly preferred. * Experience/knowledge with local claim processing. * Understanding of individual member benefits and cost shares preferred. * Understanding of small, large and national group benefits and cost shares preferred. * Understanding of provider contract language. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: QLT > Analysis Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. If interested, Kindly call me on 408-766-00 - 00 Ext 431 Local candidates strongly preferred Job Description Required Skills: • Ability to write SQL and analyze results • Ability to self direct the analysis and development of test plans, test scripts, execution, and management of resolution • Knowledge and use of Team Foundation Server for testing. The selected candidate will: • Serve as a hands-on technical test analyst with development staff and business groups; • Provide high level of functionality, usability and testability expertise during requirements phase; • Trace requirements through Test Scripts and results; • Coordinate and communicate with project managers and staff to coordinate testing work tasks and resourcing; • Communicate timelines and expectations to project manager, technical, and business staff; • Collaborate with vendors, consultants, and contractors in the testing of projects; • Define test objectives, design test plans and test cases for assigned projects; • Define and measure testing progress with metrics; • Conduct Triage Meetings across various parties from ITD staff to vendors and business partners. Report progress to Project Manager; • Provide regression test suites for on-going quality assurance; • Continuously improve speed, quality and ease of testing; • Provide an auditable record of test activities; • Support system and application troubleshooting; Qualifications Qualifications: The candidate must have a minimum of 4 years' experience as enterprise application tester and a bachelor's degree. • Ability to prioritize test cases based on risk analysis and adequate coverage • Strong Communication, Presentation & Analytical skills • In-depth experience and demonstrated proficiency with QA methodology, process and deliverables as a tester. • Experience testing complex multi-tiered web based systems and complex data-driven applications • Ability to work hands-on and also provide leadership in the implementation of complex testing solutions. Display a high-level of initiative and troubleshooting skills • Working in Agile environment and work closely with developers, QA engineers, business stakeholders in a fast paced sprints. • Ability to effectively communicate with business clients; ability to effectively work with any coworker within the team or division; ability to transfer knowledge and translate technical concepts to non-technical resources and coworkers; excellent verbal and written communication skills • Able to work independently to juggle multiple simultaneous priorities with minimal supervision and keep project manager informed of progress toward goals • Must have the flexibility to work a regular schedule with additional off hours at critical rollout periods required • Data Migration testing experience • Proficiency with SQL database technologies and technique • Perform testing of web services, web UI, mobile apps, GIS • Systems integration and back-end (data base) testing experience • Train and assist the business users with UAT testing Knowledge of and experience of testing applications utilizing the following technologies is preferred: • Bachelor's degree preferred but will consider 8+ years of experience • .NET Framework, Web Based Applications, and object-oriented architectures • Oracle, SQL • ESRI ArcGIS Desktop & Web-based Applications (ArcMap, ArcGIS Server ArcGIS Online) • Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint) • Team Foundation Server Special Instructions to Applicants: • This position requires a fingerprint-based background check. Additional Information Thanks & Regards Priya Sharma ************ Ext 431 priya.sharma@)usitsol.com

QA analyst to design test cases and test complex JAVA based system. The successful candidate will have actually been a developer at some point in their career. An EXPERIENCED QA Analyst is needed to design test scenarios, identify test data, create test cases, execute test cases, identify/report defects, verify defects and participate in the overall testing of the highly complex JAVA based system. The QA Analyst will develop test cases that will be spawned across multiple applications/systems . They will perform testing of web services, Web UI and batch jobs. QA Analyst will participate in validation of data migration and must have good hands on experience with SQL queries. QA analyst will also help in automation, load, performance and stress testing. The QA analyst will write both manual and automated test cases. They will monitor active issues and verify bug fixes. They will be responsible for the overall quality of the product. They will also participate in testing the integration between more than two applications / systems. They will also participate in User Acceptance Testing as needed. This position requires a MINIMUM of 2 years QA Analyst experience on a Large Development Project and software development experience. It is expected that this resource will have the experience and knowledge to write SQL queries to support backend testing and be able to support the installation and use of automated testing tools. Additional Information All your information will be kept confidential according to EEO guidelines.

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.