IT Professional II
Information technology professional job at Texas A&M University-Corpus Christi
Job Title IT Professional II Agency Texas A&M University Department Technology Services - Academic Operations Proposed Minimum Salary Commensurate Job Type Staff Job Description Glimpse of the Job The IT Professional II, focusing on Clinical Support and stationed in the Beutel, Student Services (SSB) and Health Hub buildings, serves as the direct IT support liaison for University Health Services (UHS) clinical systems and users. This position ensures quality patient care by addressing emergent technology issues in a fast-paced clinical environment. Embedded within the clinical setting, the role acts as a partner to UHS medical teams, Informatics staff, and the broader campus technology community.
Qualifications
* Bachelor's degree in a related field or an equivalent combination of education and experience
* Three years of related experience in IT
* Two years of IT experience in an academic and clinical setting preferred
What you need to know
Salary: $47,500
Location: In-person role in College Station (Beutel, Student Services, Health Hub)
Schedule: This role may require working on-call or outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems.
Key Responsibilities
Service and Support
* Provides technical oversight and training for conducting research of problems and formulating recommended solutions for customers.
* Resolves hardware and software issues, including coordination with vendor technical support.
* Repairs hardware problems and performs installations, configurations, and maintenance of both critical and non-critical software and hardware.
* Provides primary administrative responsibility for software products or systems.
* Prepares specifications for hardware and software purchases and upgrades.
* Assists with production control, disaster recovery, networking, computer operations, and other system administration tasks.
Clinical IT Engagement
* Investigates and determines the scope of problems when technical issues impact clinical services while minimizing disruption to patient care.
* Troubleshoots and resolves issues related to data security, accessibility, and operational efficiency.
* Acts as liaison between UHS Informatics staff, university IT staff, and vendors.
* Coordinates testing and participates in implementing solutions collaboratively with clinical and technical stakeholders.
Leadership and Collaboration
* Serves as a resource for internal and external customers.
* Prepares specifications for purchases of hardware and software upgrades.
Provides direction and guidance to one or more team members as needed.
Documentation
* Documents problems, troubleshooting procedures, and solutions for future reference and process improvement.
Professional Development
* Participates in training and professional development sessions to maintain and expand technical and professional skills
What to do
Apply ! A cover letter and resume will assist in the review of your application materials. You can upload them during the application process at CV/Resume.
Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as: sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. In addition, you have access to many benefits and perks, such as:
* Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
* 12-15 days of annual paid holidays
* Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
* Automatically enrollment in the Teacher Retirement System of Texas
* Health and Wellness: Free exercise programs and release time
* Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
* Educational release time and tuition assistance for completing a degree while a Texas A&M employee
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Auto-ApplyCMP Technical Services Specialist III
Information technology professional job at Texas A&M University-Corpus Christi
Job Title
CMP Technical Services Specialist III
Agency
Texas A&M University
Department
Comparative Medicine Program
Proposed Minimum Salary
$24.53 hourly
Job Type
Staff
Job Description
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Who We Are
The Comparative Medicine Program (CMP) enhances excellence in research and teaching at Texas A&M through high quality animal care. We provide a variety of services to researchers at the university through standard and specialized facilities. These services include the procurement of animals and animal husbandry supplies, provision of veterinary care, use of CMP surgical facilities, a polyclonal antibody production service, technical support services, and animal use training services. To learn more, visit *****************************************
What We Want
We are seeking a dedicated and experienced professional with a strong background in animal health and biomedical research across multiple species to join our team as a CMP Technical Services Specialist III. The ideal candidate will demonstrate advanced technical skills in animal care and clinical support, possess excellent communication and organizational abilities, show commitment to training and mentoring others, and demonstrate an ability to work independently with minor direct supervision. They should be proactive in managing breeding colonies, supporting veterinary procedures, and maintaining high standards of cleanliness and record-keeping. A collaborative spirit, attention to detail, a drive to learn new skills, and a passion for improving animal welfare and research outcomes are essential for success in this role.
What You Need to Know
Salary: $24.53-$26.98
A cover letter and resume are strongly recommended.
Qualifications
Required Education and Experience
Associates degree or equivalent combination of education and experience.
Five years of progressively responsible experience in a biomedical research environment with a strong emphasis on animal health.
Required Licenses and Certifications
Must be able to obtain American Association of Laboratory Animal Science (AALAS) Laboratory Animal Technician (LAT) certification within one year of employment.
Must be able to obtain State of Texas class "C" vehicle driver license within 30 days of employment.
Successful completion of a minimum of 3 CMP Laboratory Animal Science Courses within the first year in this position.
Successful completion of Barrier Colony Management, Good Laboratory Practices and SBAT training within first year in this position.
Required Special Knowledge, Skills, and Abilities
Demonstrate competent oral and written communication skills and organizational skills.
Ability to multi-task and work cooperatively with others.
Preferred Qualifications
Bachelor's degree in veterinary technology, biomedical science, animal science or a related area.
Evidence of increasing levels of responsibility in previous jobs either programmatic or supervisory.
Six years of experience performing technical procedures (ex: blood collection, injection, anesthesia, handling, and restraint).on a variety of animal species including but not limited to rodents, companion, or agricultural species.
Responsibilities
Breeding Colony Management- Manages the daily care of breeding colonies, selection of new breeders based on expressed goals of the investigators, and maintaining breeding records. Performs technical services related to breeding colony management such as tail snips for genotyping, ear tagging, ear notching, and ear punching. Tracks time and resources used and updates the billing log monthly. Submits transfer request documents to husbandry and clearly marks the cages. Meets with investigators and their staff to discuss experimental needs and how to meet production goals, answer specific questions research staff may have, and coordinate who is responsible for tasks between CMP and the research lab. Maintains communication weekly or biweekly with each research lab on the current state of their colonies.
Animal Health- Performs activities as directed by clinical veterinarians or division coordinator related to paraveterinary health care procedures. Drives to various CMP facilities to assist with preventative medicine programs including but not limited to submissions of live/dead animals, tissue samples and cell culture specimens. Oversees and provides clinical support to faculty veterinarians in the delivery and instruction of emergency and intensive care, diagnostic services, and zoonotic disease control, including administration of medications, maintenance of complete and accurate medical records, and collection, preparation and submission of clinical pathology samples. Performs or assists in patient medical evaluation. Performs critical and intensive nursing care or life sustaining emergency care as needed. May be required to assist in induction of general anesthesia preparatory to surgery, fluids administration, and replacement therapy. Assists with carrying out quarterly sentinel program under the direction of the primary sentinel technician. Assists with animal health treatments ensuring clinical health records are complete and current. Coordinates health and overcrowded notice follow-ups. Establishes working relationships and communicates effectively with Texas A&M University research staff and CMP staff.
Supervisory- Supervises and trains CMP Technical Services Specialist I and II staff assigned within the animal health division. Supervises student workers activities including: recruiting, hiring, daily assignments, and completing annual performance reviews. Designs and organizes work schedules tailored to meet programmed needs within a service area. Fills in for CMP Division Coordinator when needed.
Technical Services- Provides technical services involving CMP core procedures including but not limited to injections, blood collection, anesthesia, and tissue collections. Assists with surgical and post-surgical monitoring and care assistance procedures. Supervises and performs diagnostic testing such as fecal analysis, urinalyses, pack cell volume, and cytology. Performs activities related to research animal breeding colony management: assists with the daily care of breeding colonies, selection of new breeders based on expressed goals of the investigators, and maintaining breeding records. Records technical service work in a log to be turned in and billed out monthly.
Record and Area Maintenance - Creates and maintains animal health records and training records. Updates and inputs data into logs or databases. Maintains an acceptable level of cleanliness and organization in areas the Health Division oversees such as surgery, pharmacy, or the health lab. Ensures equipment is in working order and inventory levels are adequate. Review and create standard operation procedures as assigned. Maintains accountability for inventory control of equipment and supplies within the service area and assumes responsibility for performing regularly scheduled preventative maintenance checks on equipment. Supervises and provides infectious disease control and sanitation activities to insure a consistently clean working environment.
Training and Staff Assistance- Instructs group animal handling workshops and one on one technical training sessions. Assists with instruction during surgical short course and Blinn vet tech course sessions. Prepares and distributes certificates as needed for completed trainings. Trains Investigators and their technicians in the use of the inhalant anesthesia machine and approved euthanasia techniques. May be required to assist in the instruction of general anesthesia preparatory to surgery, fluids administration, and replacement therapy. Assures adequate number of animals for the training program. Assists training supervisor by teaching new CMP hires animal handling procedures when needed. Assists in clinical research trials to include comprehensive literature searches and data collation.
Other Requirements Factors:
Persons in this position are considered essential when the University declares an emergency, campus closure, class cancellations, etc. and are therefore required to report to work and remain on duty unless/until relieved by the direct supervisor.
Availability to work outside of normal business hours; such as a Tuesday thru Saturday shift or a Sunday thru Thursday shift. Work weekends and Holidays as required.
Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
12-15 days of annual paid holidays
Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatically enrollment in the Teacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee
Instructions to Applicants:
Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Auto-ApplyIT Helpdesk, Security & Network Technician Instructor
Dallas, TX jobs
Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus
Ready to lead in tech education?
Software Systems Specialist II (Blackboard - Panopto, ExamSoft, and/or Evaluate) - ITS-Academic Computing
Galveston, TX jobs
Minimum Qualifications: Bachelor's degree or equivalent in a related field and two years of related experience. Preferred Qualifications: * Proficiency with Blackboard and at least one of the following: Panopto, ExamSoft, and/or Evaluate. * Experience with LTI integrations, SSO, and data exchange between academic systems.
* Knowledge of higher education assessment, accreditation, and instructional technology practices.
Job Summary:
To provide technical skills required to generate, modify, and maintain computer operating system software and application system software of moderate complexity.
Job Duties:
* System Administration
o Configure, maintain, and monitor Blackboard, Panopto, ExamSoft, and Evaluate systems.
o Ensure compliance with institutional policies, accessibility standards, and security requirements.
* User Support & Training
o Provide Tier II support for faculty, staff, and students, escalating issues to vendors or IT leadership as needed.
o Develop and deliver user training, documentation, and knowledge resources.
o Assist faculty and staff in implementing best practices for instructional and assessment technologies.
* Integration & Development
o Collaborate with IT teams and vendors on configuration, testing, and deployment of new features.
o Recommend enhancements to improve system performance and user experience.
* Reporting & Data Management
o Generate and analyze reports from Blackboard, ExamSoft, and Evaluate to support accreditation, assessment, and decision-making. o Maintain data accuracy and integrity across all platforms. o Provide analytics and usage metrics to faculty and administrators.
* Collaboration & Communication
o Participate in cross-functional teams for academic technology projects and initiatives.
* Performs programming, testing, and documentation.
* Recommends development of system routines needed for the efficient use of computer
system resources.
* Designs the approved routines and oversees their implementation.
* Adheres to internal controls established for the department.
* Performs related duties as required.
Knowledge/Skills/Abilities:
* Excellent communication and customer service skills, with the ability to work effectively with diverse stakeholders.
* Strong troubleshooting skills with the ability to diagnose technical and user-related issues
Salary Range:
Actual salary commensurate with experience.
Work Schedule:
Remote position. 8:00 a.m. to 5:00 p.m., and as needed on occasion.
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Compensation
Senior Epic Information Services Manager - ITS-Clin Inpatient/Specialties
Galveston, TX jobs
Minimum Qualifications: Bachelor's degree or equivalent in a related field and seven years of experience. Preferred Qualifications: * A minimum of 3 years of personnel management experience is preferred. * Experience with support of: Epic Clin Doc, Orders, ASAP, Stork, HOD, Rover, Bugsy, OpTime, Anesthesia, HIM modules is preferred but not required.
Job Summary:
Responsible for the development, management, and security of information systems, daily operations of departmental personnel, process improvement, change management for growth and enhancements, and project management for new system implementations. Works in collaboration with leaders in Information Technology Services (ITS) and other divisions across the enterprise to support the departmental and institutional strategic plans.
Job Duties:
Manages multiple Epic Application teams responsible for supporting: Epic Clin Doc, Orders, ASAP, Stork, HOD, Rover, Bugsy, OpTime, Anesthesia, HIM across UTMB. Responsible for the development, management, and security of information systems, daily operations of departmental personnel, process improvement, change management for growth and enhancements, and project management for new system implementations. Works in collaboration with leaders in Information Technology Services (ITS) and other divisions across the enterprise to support the departmental and institutional strategic plans.
* Assists ITS leadership in the development, review, and maintenance of strategic and operational plans for information technology tools and usage, including a long-term vision of information systems.
* Coordinates with ITS leadership on the planning, design, development, and implementation of new application systems, and the maintenance of existing systems.
* Assists with annual budgeting for operational and capital expenses and ensures cost effectiveness.
* Leads large strategic projects and manages project budgets and resources to ensure timely completion.
* Manages multi-faceted efforts and resources interdependently.
* Provides effective project management for all assigned initiatives.
* Meets with customers to define scope of projects and user needs.
* Prepares reports to inform leadership of project status and any deviation from project goals.
* Manages ITS staff by recruiting, training, mentoring, promoting, disciplining, and coaching employees, communicating job expectations, and evaluating their performance.
* Identifies problematic processes and implements process improvement initiatives.
* Works and interacts closely with cross-functional teams to build collaborative working relationships with internal and external customers to support the institution's vision.
* Demonstrates the ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups.
* Identifies functional and technical aspects of issues and integrates appropriate resources to meet business requirements.
* Recognizes and clears obstacles in the path of success for respective team(s).
* Coordinates and participates in resource procurement activities such as search committees, interviews, RFIs, RFPs, and contracts for various technical resources, applications, and staff as required
* Audits systems and assesses their outcomes.
* Serves as an Audit and Compliance liaison for Information Services as needed.
* Identifies appropriate internal controls for department; provides mechanisms to monitor and enforce compliance.
Knowledge/Skills/Abilities:
* Ability to manage remote teams as equally and effectively as onsite teams, while maintaining the cohesiveness of functioning as one team.
* Ability to mentor staff and constructively influence staff and team morale.
* Strong knowledge of clinical, business, and/or financial applications and processes.
* Assists ITS leadership with recommendations on organizational structure planning and decisions.
* Proven managerial and leadership abilities with a solid record of accomplishment in
* healthcare information technology.
* Must be able to effectively communicate at all organizational levels, understand the institution's vision, mission, and goals, and translate them into information technology initiatives.
* Exhibits the highest values of excellence, respect, integrity, and innovation.
* Adept and comfortable working with executives, physicians, other clinicians, academic leaders, and research faculty.
* Energetic, assertive, self-confident, and creative.
* Excellent presentation skills, verbal and written.
* Ability to thrive in a changing environment.
* Effective problem-solving skills.
* Ability to analyze and evaluate data and make appropriate decisions/recommendations.
* Ability to foster a strong, collaborative working environment.
Salary Range:
Actual salary commensurate with experience.
Work Schedule:
Partial Remote, onsite as needed. Monday through Friday, 8am to 5pm, and on-call support for staff as needed. Occasional weekend work to support system upgrades or special projects. Primary remote, onsite to support implementations and to meeting with customers/team, as needed.
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Compensation
IT Support Specialist III
Odessa, TX jobs
The University of Texas Permian Basin's Information Technology Services welcomes applications for the position of IT Support Specialist III Salary Range $45.000.00 depending on qualifications Essential Functions The Specialist will need to integrate into the college they are supporting, as well as the Information Technology Services Department. The Specialist must provide technical support and troubleshoot any IT related issues. This will include tasks such as installing software, maintaining audio/video equipment, designing local area networks for various instruments, system diagnostics, and assisting colleges with instrumentation, simulation equipment, biomechanics, or other types of lab deployments and maintenance.
The Specialist helps in resolving technical issues within different components of equipment, computer systems, such as software, hardware, and other network-related IT related problems. The Specialist should be highly skilled in fixing any technical problems, including network configuration, and take responsibility for all technical issues. The Specialist should have experience working with different operating systems (Windows, Linux or Mac OS), an extensive understanding of computer systems, networks, mobile devices, and other technological equipment, along with expertise in LAN/WAN, and knowledge of scripting languages (i.e. PHP, PowerShell, VBS, Perl, Python or BASH), among others.
1. Install and configure computer applications.
2. Monitor and maintain computer networks.
3. Configure operating systems.
4. Assist with identifying and purchasing software and IT products
5. Manages software life cycles of specialty applications
6. Possess the ability to learn and work on changing and emerging technologies.
7. Install new hardware and software on specialty equipment and perform upgrades as necessary.
8. Perform operational checks on equipment, interface with equipment manufacturers, consult with technical support, and oversee maintenance.
9. Interact with clients through phone calls, emails, or chats and provide unambiguously written instructions or technical manuals.
10. Maintain procedural documents and reports.
11. Document technical knowledge in the knowledge database.
12. Maintain client confidence and protect operations by keeping information confidential
Required Qualifications
1. Bachelor's degree.
2. Two years of relevant experience.
3. Relevant education that is a proper substitute for the Two years' experience may be considered.
4. Relevant experience that is a proper substitute for the bachelor's degree may be considered.
5. Must have a car and valid driver's license. Travel between campuses is required.
Preferred Qualifications
1. High technical skill is highly preferred and important for applicants to have.
Additional Information
Required Application Materials
1. Cover Letter
2. Résumé
3. List of References
4. Transcripts (Preferred)
5. Letters of Recommendation (Preferred)
Conditions of Employment
1. The job description is not a complete list of all responsibilities and duties performed by employees. Employees may perform other related duties as assigned by their immediate supervisor.
2. Employment is subject to an introductory period to monitor employee performance.
3. Once hired, the prospective employee must present documentation within three (3) days of the hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE). Applicants must be able to show proof of eligibility to work in the United States by time of hire. UTPB participates in e-Verify.
4. Employees must be able and willing to travel and perform duties away from campus as necessary and must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, and possess a valid state driver's license. Must have and maintain a satisfactory driver's record.
5. Employment is contingent upon a successful background check.
6. UT Permian Basin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Schedule
Generally, the normal work hours for the university are Monday through Thursday, 7:30 - 5:30 pm; Friday, 8:00 am - 12:00 pm with a one-hour lunch. The individual holding this position may need to be available early morning, evening, and on weekends to meet the needs of the department. Hours worked may differ with some departments.
Standard Working Conditions
1. Able to lift various materials up to 25 pounds on an occasional basis.
2. Able to bend, crouch, and reach continuously.
3. Physically able remain seated, frequently to continuously.
4. Able to remain standing up to 15% of the time.
5. Possesses dexterity abilities required to perform job duties including extensive keyboard work, operating office equipment, performing filing, and other job-related responsibilities that include extensive wrist and hand movement.
6. Standard working conditions may differ depending on department and occupation
University Benefits
1. UT Permian Basin offers an excellent compensation package including heath, retirement, & fringe benefits for eligible employees.
2. Coverage includes medical, prescriptions, life insurance, AD&D, and matching retirement provided by UTPB.
3. You may also be eligible to add dental, vision, family coverage, & flex-spending accounts, additional retirement, and a few other coverages as options too.
4. Fringe benefits include tuition reimbursement (after one year of service), wellness breaks, employee assistant program (EAP), and meal deals, among other perks and discounts!
5. Our benefits package, along with an ample leave policy, make for a great total compensation package.
About the University
The University of Texas Permian Basin is located in Odessa, Texas. It was authorized by the Texas Legislature in 1969 and founded in 1973. The Permian Basin is one of the fastest-growing, culturally vibrant, economically invigorated regions of the country - full of industry, culture, and wide-open spaces. At the academic heart of this area sits The University of Texas Permian Basin - which every year, delivers smart, savvy leaders across the U.S.
As a regional, comprehensive institution, The University of Texas Permian Basin serves a diverse community of students from the region, the state, and beyond. Through excellence in student-centered teaching, learning, research, and public service, the University cultivates engaged citizens and impacts lives while advancing the technology and public interests of West Texas.
Our vision is that the University of Texas Permian Basin will be an innovative, responsive university that thinks large and lives local. We will lead in advancing education, research, economic competitiveness, and cultural enrichment.
Visit our social media sites below for more information.
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Thank you for your consideration in today's job market. We look forward to connecting with you more in the future.
Senior IT Professional II
Austin, TX jobs
Job Title Senior IT Professional II Agency Texas A&M University System Offices Department IT Operations and Support Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, nine state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond.
The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP venter: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance.
Salary:
$7,000.00 - $7,500.00 per month commensurate with experience.
Job Description Summary:
The Senior IT Professional II, as a member of the IT Operations & Support department, under general direction, provides technical leadership for administering multiple complex SaaS applications and other services and ensuring compliance with the unit's technical standards on behalf of the Texas A&M University System.
Responsibilities:
* Configure and maintain the LERMS and other SaaS applications (e.g., document management, workflow automation, collaboration tools).
* Monitor system performance, troubleshoot issues, and coordinate with vendors for resolution.
* Manage user access, roles, and permissions in accordance with security policies.
* Support the implementation of SaaS applications and upgrades to existing systems.
* Collaborate with IT and business units to interface SaaS applications with other enterprise systems (e.g., ERP, Identity management, CRM).
* Ensure data accuracy, retention, and compliance with records management policies and regulatory requirements for LERMS and other applications.
* Assist in audits and reporting related to data access, retention, and system usage.
* Maintain system documentation, including configuration guides, standard operating procedures (SOPs) and change logs.
* Develop and deliver training materials and sessions for end-users.
* Evaluate system usage and user feedback to recommend enhancements. Stay current with industry trends and best practices in SaaS administration and records management.
* Coordinate and collaborate across workstreams, departments and with external vendors as needed. Resolve and/or escalate issues in a timely manner.
* Manage data exports, imports, and transformations to support business processes and integrations for LERMS and other applications.
* Participate in training and professional development sessions.
* Other duties as assigned.
Education and Experience:
* Bachelor's degree in applicable field or equivalent combination of education and experience.
* Eight years of related technology experience.
Knowledge, Skills and Abilities:
* Excellent written communication, analytical, interpersonal, and organizational skills.
* Knowledge of Information Technology Service Management and Infrastructure Library (ITSM/ITIL) concepts and practices.
* Knowledge and experience with IT architecture, project management, change management, and quality assurance methodologies.
* Knowledge and experience in managing enterprise SaaS solutions and enterprise-level operations.
* Occasional travel and work outside scheduled hours.
* Ability to multi-task and work cooperatively with others.
Registration, Certifications, and Licenses:
* Ability to pass the state and national fingerprint-based background check to obtain the Criminal Justice Information System (CJIS) Certification.
Preferred Qualifications:
* Experience with administration of law enforcement records management systems (LERMS).
* Experience with records retention schedules and compliance frameworks.
* Knowledge of scripting or automation tools (e.g., PowerShell, Python).
* ITIL or other relevant certifications.
* Criminal Justice Information System (CJIS) Certified.
Other Requirements:
Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Auto-ApplySenior EHR Clin Apps Analyst (Epic Cadence, Prelude, and Referrals), Remote - ITS-Enterprise Access
Galveston, TX jobs
Minimum Qualifications: Bachelor's degree in a related field and three years of related experience. An equivalent combination of education and experience relevant to the role may be considered for this position. Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of intermediate to complex systems, analysis of clinical workflows, and system adoption strategies.
Preferred Qualifications:
* Cadence, Prelude, and Referrals certification or accreditation,
* Community Connect experience.
Job Summary:
This position is responsible for the design, configuration, implementation, optimization, maintenance, and support of intermediate to highly complex clinical systems in compliance with all applicable regulations and organizational policies. Clinical applications include any software application used in support of the clinical enterprise including patient registration, patient billing, clinical documentation utilized in the ambulatory and inpatient settings, as well as applications for specific medical specialties such as, but not limited to, Radiology, Pathology, Oncology, Transplant, and Cardiology. Other responsibilities include providing intermediate analysis and documentation, formulating logical statements of business and management problems to develop requirements for configuration of clinical applications, and providing solutions to intermediate to complex problems utilizing more efficient operational procedures, workflows, and information technology solutions. This role also requires an understanding of the assigned system applications, functions, and features end-users would experience.
Job Duties:
* Solves intermediate to complex technical issues in complex clinical applications.
* Applies intermediate to advanced analysis skills to create and maintain clinical application documentation.
* Identifies, designs, and verifies solutions with other clinical applications.
* Manages multiple activities within the scope of the project; may function as project lead.
* Designs and/or modifies clinical plans and procedures, as appropriate, and follows project plans to ensure project success.
* Prepares detailed specifications from which intermediate to complex clinical programs will be configured.
* Assists in coordinating the implementation of intermediate to complex clinical systems.
* Assists in the cost justification of clinical system changes and information technology resources.
* Proactively partners with customers to understand and meet their needs.
* Researches new technological solutions, verifies, and applies solutions of others and self.
* Serves as a role model to EHR Clinical Applications Analysts.
* Applies analysis and documentation to support and understand problems.
* Understands components within a complex clinical system, as well as interactions with other intermediate to complex clinical applications.
* Demonstrates awareness and understanding of the institution, department, and customer mission and goals.
* Provides status updates to project leadership.
Salary Range:
Actual salary commensurate with experience.
Work Schedule:
Remote position. 8:00 a.m. to 5:00 p.m., and as needed on occasion.
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Compensation
Senior EHR Clin Apps Analyst (Resolute Hospital and Professional Claims), Remote - ITS-Clin Revenue Cycle
Galveston, TX jobs
Minimum Qualifications: Bachelor's degree in related field and three years related experience. Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of intermediate to complex systems, analysis of clinical workflows, and system adoption strategies.
An equivalent combination of education and experience relevant to the role may be considered for this position.
Preferred Qualifications:
Certified or Accredited in Epic Resolute Hospital Billing Claims and Remittance Administration and Epic Resolute Professional Billing Claims and Remittance Administration.
Job Summary:
This position is responsible for the design, configuration, implementation, optimization, maintenance, and support of intermediate to highly complex clinical systems in compliance with all applicable regulations and organizational policies. Clinical applications include any software application used in support of the clinical enterprise including patient registration, patient billing, clinical documentation utilized in the ambulatory and inpatient settings, as well as applications for specific medical specialties such as, but not limited to, Radiology, Pathology, Oncology, Transplant, and Cardiology. Other responsibilities include providing intermediate analysis and documentation, formulating logical statements of business and management problems to develop requirements for configuration of clinical applications, and providing solutions to intermediate to complex problems utilizing more efficient operational procedures, workflows, and information technology solutions. This role also requires an understanding of the assigned system applications, functions, and features end-users would experience.
Job Duties:
* Responsible for Epic Resolute Hospital and Professional Claims and Remittance build, testing, maintenance, and support. Contribute to charge testing, integrated testing, system upgrades, and special projects.
* Assist in developing training materials to support end-user education.
* Demonstrate strong collaboration skills by effectively partnering with both operational and technical teams to ensure seamless implementation and support.
It's important to understand the job titles in the UTMB ITS career family. They are listed in order from least experienced to most experienced:
EHR Clinical Application Analyst
EHR Clinical Application Analyst, Senior * This position
EHR Clinical Application Analyst, Lead
EHR Solution Analyst
EHR Solution Specialist
Knowledge/Skills/Abilities:
Experienced in maintaining and supporting Epic Resolute Hospital and Professional Billing Claims and Remittance workflows.
Salary Range:
Actual salary commensurate with experience.
Work Schedule:
Remote position. 8 am to 5 pm, and as needed on occasion.
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Compensation
Technical Services Specialist IV (Internal Posting)
Houston, TX jobs
The University of Houston is only accepting applicants that are internal. Provides complete support for database management, operating system interfaces, development languages and software packages and departmental computing equipment. Provides consultation for junior technical specialists and development staff. Advises management in technical solutions and problem solving. Pursuant to the State of Texas Executive Order No. GA-48, this position researches, works on, or has access to critical infrastructure and requires the ability to maintain the security or integrity of the University infrastructure. This position requires personnel be routinely reviewed to determine whether or not criminal history or continuous connections for the government or political apparatus of a foreign adversary might prevent the employee from being able to maintain the security or integrity of the infrastructure.
1. Establishes and maintains databases, related structures, and the environmental infrastructure to support growth, improve performance, and implement enhancements.
2. Provides technical support, consultation, and formal training to developers for database usage, database file design, data dictionary usage, application design and tuning, usage of in-house and vendor supplied utilities, and other technical assistance.
3. Suggests, designs, codes, and supports in-house software to provide the interface between the database, applications, and layered products; to provide the environmental infrastructure; to implement security; and, to automate internal tasks.
4. Assists in the development and enforcement of application-development and data-management standards.
5. Evaluates, installs, upgrades, and maintains database and related software products.
6. Establishes procedures and performs database backups and recovery, as well as offsite disaster recovery.
7. Monitors databases, applications, and system usage; collects statistics to support database and application tuning, and capacity planning.
8. Serves as a liaison with software vendors to trouble shoot and resolve database and related software problems.
9. Trains, guides, and makes assignments to lower-level technical specialists.
10. Provides workstation and PC support for internal staff.
11. Assists in the identification and evaluation of new technologies.
12. Performs other job-related duties as required.
MQ: "
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of five (5) years of directly job-related experience. "
Additional Job Posting Information:
* Department is willing to accept education in lieu of experience.
* Department is willing to accept experience in lieu of education.
Preferred qualifications: Applicant will need to have the following. Education: Masters of science in statistics and data science
Certifications:
CompTIA Network+ ce - CompTIA
CompTIA Security+ ce - CompTIA
CompTIA CySA+ ce - CompTIA
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
Non-College Work-Study| IT Enterprise Systems
Houston, TX jobs
Department: Enterprise Systems Salary: $12.00 per hour About the IT ES Group The IT Enterprise Systems (ES) office is responsible for the development, maintenance, and support of the University's key administrative applications, such as the PeopleSoft Student Records application. The Enterprise Systems group conducts computer programming, troubleshooting, and database administration, as well as application training and user support.
Description
The IT Enterprise Systems group is seeking a UHD student to provide project assistance support.
Duties and Responsibilities
* Work closely with the IT ES project managers and ES technical managers
* Assists with project-related tasks (update project status reports and project plans with guidance from Project Manager)
* Tracks project action items and completion of essential deliverables; Follows up where needed
* Performs administrative duties such as answering phones, scanning, copying documents, meeting scheduling, and note-taking
* Performs other job-related duties as assigned
Knowledge, Skills, and Abilities
* Must have excellent oral and written communication skills; excellent note-taking skills
* Must be available 20 hours per week
* Must have the ability to multi-task and interact professionally with students, faculty, and staff
* Must Possess good organizational skills
* Must be a self-starter
* Must have good interpersonal skills and the ability to work collaboratively with others
* Must have computer experience, including Microsoft Office Suites (Word, Excel, & PowerPoint)
* Must be dependable and willing to learn new skills
Qualifications
* Must be a current UHD undergraduate/graduate student
* Must be in good standing with the university
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
Event Technology Coordinator
Waco, TX jobs
What We're Looking For This position helps to support the mission of Baylor University by providing technical services and logistical assistance and for events hosted by Baylor University. Events include but not limited to Board of Regent Meetings, summer programs, lectures, tailgates, and special events.
An associate's degree and two years of relevant experience are required. A bachelor's degree and three years of relevant experience is preferred.
A combination of education and experience will be considered in lieu of the degree requirement.
A valid Driver License with a clear driving record of at least two years is required.
Must be available to work nights and weekends as needed.
Applicants must currently be authorized to work in the United States on a Full-Time basis.
What You Will Do
* Provide technical and logistical consultation for event planning and event execution
* Coordinate equipment needs for events with clients and provide on-site expertise during events
* Provides an in-depth knowledge of various audio and video equipment including microphones, sound reinforcement, video projection, screens, rigging, recording equipment, cameras, mixing boards, cabling, etc.
* Must have a strong background with information technology including computers, event software such as PowerPoint, Pro Presenter, image mag, Windows, IOS, etc.
* Provides overflow technical support in classrooms and non-event spaces across campus, requiring an in-depth knowledge of campus facilities and the supporting technology for programming outside of classes
* Responsible for inventory and maintenance on Institutional Events technical and logistical equipment
* Assist with maintenance of Institutional Events vehicle fleet
* Hire, train, and supervise student workers to support programming needs of events
* Performing all other duties as assigned to support Baylor's mission
* Ability to comply with University policies
* Maintaining regular and punctual attendance
What You Can Expect
As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.
Explore & Engage
Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!
IT Support Representative
Abilene, TX jobs
About ACU
ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.
Title of Position
IT Support Representative
Department
Information Technology
Hours per Week
10-25
Job Qualifications
Qualified applicants will have proficiency in the use of personal computers and software applications, knowledge of technology systems and functions such as networks and printing, and be skilled in customer service.
Position Description/ Job Duties
Employees support the operation of Information Technology services through incident resolution and request fulfillment in the Support Center, Audio/Visual, Client Support, Hardware Support, and Network Services.
Preferred Availability
Monday through Friday, 8 am to 7 pm.
Additional Information
ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.
ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.
Student Employee-IT Engagement-IT Service Desk
Huntsville, TX jobs
Posting Information Requisition 202500420ST Title Student Employee-IT Engagement-IT Service Desk Employee Class Student Employee College Work Study Position No Department IT Engagement Division Information Technology Hours per week 15-26 Hiring Rate $10.00
Preferred Student Classification
Freshman, Sophomores, and Juniors
Nature & Purpose of Position
NATURE & PURPOSE OF POSITION: Provide front line, Tier 1 support via telephone, e-mail, in person, remote, and chat support to internal and external clients.
SUPERVISION GIVEN & RECEIVED: Receives general supervision and mentoring from Service Desk Manager and full-time technicians. Serve as a mentor and source of support for other student workers.
PRIMARY RESPONSIBILITIES.
* Provide timely, consistent, and quality technical support for SHSU constituents experiencing technology issues and maintain accurate and thorough records of all interactions.
* Maintain confidentiality and security of data observed in carrying out job duties.
* Participate in, and provide recommendations for on, Service Desk continuous improvement efforts to better meet client or university needs.
* Write/Maintain Review documentation and/or flag for correction of knowledge articles using the IT Knowledge Base.
* Resolve incidents or fulfill service requests following the established policies and procedures while meeting the established Service Level Agreements or Operation Level Agreements.
* Actively participate in a collaborative team environment where ideas, resources, knowledge and mutual respect are shared.
* Other duties as assigned.
OTHER SPECIFICATIONS: Must be able to work 15 to 26 hours per week. The Service Desk is often an environment in which the employee will be exposed to fast-paced working conditions. The employee must be willing to accommodate these varying situations in addition to possessing the following essential skills:
* Good customer service, communication, and problem-solving skills.
* Dependability.
* Team-oriented.
Other Requirements for the Position
EDUCATION & EXPERIENCE REQUIREMENTS: Must be a current SHSU student enrolled in a minimum of six (6) semester hours with a SHSU GPA of 2.5 or greater. Must be able to demonstrate basic computer competencies and knowledge. IT, Service Desk or customer service job experience preferred. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
International Students - please visit the following website for more information on employment requirements and eligibility: ************************************************************************************************
Open Date 11/07/2025 Position Number
Contact Information
Contact Name & Title Norma Vazquez Contact Phone ************** Contact Email *************** Contact Building & Room # AB1 145 Contact Fax Contact Instructions Summary
Easy ApplyNon-College Work-Study |Technical Support, User Support Services
Houston, TX jobs
Department: User Support Services Salary: $12.00 per hour Job Duties and Responsibilities * Answers IT Service Desk phone * Provides data entry for User Support Services using an online help desk ticketing system * Greets UHD students, faculty, staff, and guests in assigned areas
* Provides first-tier technical support to UHD students, faculty, and staff
* Performs opening and/or closing procedures as defined for assigned areas
* Other duties as assigned
Knowledge, Skills, and Abilities
* Knowledge of Windows Operating Systems, Internet Browsers, the latest two versions of Microsoft Office
* Knowledge of and experience working with a variety of wireless devices
* Have basic software and hardware troubleshooting experience, End-user support
Qualifications:
* Must be a current UHD student
* Must have prior customer service experience
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
Non-College Workstudy|User Support Services
Houston, TX jobs
Department: User Support Services Salary: $12.00 per hour Job Duties and Responsibilities * Provides first-tier technical support to students, faculty, and staff * Performs lab opening and closing procedures * Troubleshoots hardware/software problems * Provides basic Canvas support
* Check-out lab equipment to students, such as laptops, books, or webcams
* Monitors the operation of the general computer lab, electronic classrooms, and open areas
* Assists with Software installations and PC imaging
* Greets students as they come into the general computer area
* Provides data entry for the Help Desk Ticketing System
* Answers Help Desk phone line as needed
* Performs other duties as assigned
Knowledge, Skills, and Abilities
* Knowledge of Windows Operating Systems, Internet Browsers, the latest MS Office Professional, and other applications
* Knowledge of and experience working with a variety of wireless devices
* Should have basic software and hardware troubleshooting skills
* Must have a positive and professional attitude, be a team player, and be an effective communicator
Qualifications
* Must be a current student at UHD
* Must be able to work a flexible working schedule, including weekends
* Must have prior customer service-related experience
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
Student Technology Hardware Support
Abilene, TX jobs
About ACU
ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.
Title of Position
Student Technology Hardware Support
Department
Information Technology
Hours per Week
20
Job Qualifications
IT Technology Support is looking for someone with strong technical expertise in diagnosing and repairing desktops, laptops, and peripheral devices. They should have hands-on experience with hardware components, excellent problem-solving skills, and a solid understanding of ESD precautions. Reliability, attention to detail, and the ability to communicate technical issues clearly are essential. Certifications like CompTIA A+ are a plus, along with a customer-focused mindset and the ability to work efficiently under pressure.
Position Description/ Job Duties
Computer hardware repair involves diagnosing, troubleshooting, and fixing physical components of computers and related devices. Key activities include:
Diagnosing Issues - Identifying hardware problems using testing tools, visual inspection, and user reports (e.g., no power, overheating, strange noises).
Replacing or Repairing Components - Repairing or swapping out faulty parts such as hard drives, motherboards, RAM, power supplies, CPUs, cooling fans, and graphics cards.
Cleaning and Maintenance - Removing dust, cleaning internal components, and ensuring proper airflow to prevent overheating and extend hardware life.
Upgrading Hardware - Installing new components to improve system performance, such as adding memory, replacing a hard drive with an SSD, or upgrading the GPU.
Reassembling and Testing - After repairs, reassembling the computer and running diagnostic tests to ensure the system is functioning properly.
Data Handling - Safely handling data during repairs, backing up files if necessary, and ensuring storage devices are working correctly.
Installing Drivers and Firmware - Ensuring all repaired or replaced components are recognized by the system and running with the correct software support.
Customer Communication - Explaining issues and solutions in understandable terms, providing estimates, and offering maintenance advice.
Teamwork - Assisting other Technology Support activities as needed.
Preferred Availability
Hours for this position may be filled Monday through Friday, 8:00AM to 5:00PM. As a student position, this position assumes the need for flexibility around class schedules. A final schedule can be set with the Associate Director of Technology Support.
Additional Information
ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.
ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.
IT Enterprise Architect AI
Information technology professional job at Texas A&M University-Corpus Christi
Job Title
IT Enterprise Architect AI
Agency
Texas A&M University
Department
Technology Services - Architecture and Engineering
Proposed Minimum Salary
Commensurate
Job Type
Staff
Job Description
Glimpse of the Job and Opportunity to Contribute
Texas A&M University is hiring an Enterprise IT Architect for Artificial Intelligence. We are making a bold leap into the future with a $45 million investment in an NVIDIA DGX SuperPOD. This investment underscores our commitment to all Texas A&M Systems faculty, researchers, and graduate assistants. As an IT Enterprise Architect, you will provide technical expertise and consultation to faculty and researchers on how to leverage the Nvidia SuperPod to accomplish their research goals. You will be involved with design and program development, including planning, directing, and evaluating AI technology infrastructure and solutions. Just imagine the impact your contributions will have for your clients and beyond!
This position is security sensitive requiring U.S. Citizenship.
While technical skills are necessary, your consultative skills and curiosity for solving complex problems are what will set you apart. Ideally, you will have worked with faculty and/or researchers as part of your career. Looking for someone who is adaptable, works well with ambiguity and whose motivation is derived from helping others be successful!
What you need to know
Salary: $170,000 commensurate with education and experience
Location: In-person role in College Station, Texas
Schedule: This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems.
Citizenship: Must be a United States citizen, permanent resident, or a person granted asylum or refugee status in accordance with 15 CFR, Part 762; 22 CFR §§122.5, 123.22 and 123.26; and 31 CFR § 501.601
Qualifications
Bachelor's degree in related field
10 years of related experience in information technology
A well-qualified candidate should possess one or more of the following:
Masters and Doctorate degree in the STEM field
15 years of related experience in information technology
At least 2 years of experience in AI systems
Experience developing, writing, being awarded, implementing, and administering NSF and NIH grants
Experience with managing teams that operate High Performance Computing and Storage systems and services
Experience with core IT security activities such as risk management, security architecture, communication and network security, identity and access management, and software development security
Knowledge, Skills, and Abilities
Effective verbal and written communication skills
Strong public speaking, organizational, leadership, and supervisory skills
Maintains attention to detail and utilizes sound judgment
Must be able to work in a collaborative team environment
Ability to multi-task and work cooperatively with people
Demonstrated ability using change and configuration management strategies
Demonstrated ability to build consensus amongst stakeholders
Ability to perform analysis of complex systems, including financial projections and cost modeling for computational systems
Knowledge of programming methods and techniques for parallel, GPU, and FPGA computation
What to do
Apply ! A cover letter and resume will assist in the review of your application materials. You can upload them during the application process at CV/Resume.
Why Texas A&M University?
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
· Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
· 12-15 days of annual paid holidays
· Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
· Automatically enrollment in the Teacher Retirement System of Texas
· Health and Wellness: Free exercise programs and release time
· Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
· Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee
For additional information on benefits Click here
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Auto-ApplySystems Engineer III - Research Technology Support
Austin, TX jobs
Job Title Systems Engineer III - Research Technology Support Agency Texas A&M University System Offices Department Director, RELLIS Campus Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, eight state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond.
The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor; additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance.
Salary:
Commensurate with experience.
Job Description Summary:
The Systems Engineer Ill - Research Technology Support, under general supervision, collaborates with other Systems Engineers and IT personnel to assist with defining technology problems and solutions. Works on projects or business issues requiring state-of-the-art technical or industry knowledge. Is responsible for providing advanced technical support to research personnel, aiding in the design, deployment, integration, and management of research computing environments (compute, data, network, etc.) while ensuring compliance with institutional policies and federal regulations.
This position will help bridge the gap between central IT operations and research computing needs at the Texas A&M RELLIS Campus, being expected to deliver high quality and cost-effective solutions in alignment with strategic goals and objectives associated with the George H.W. Bush Combat Development Complex (BCDC), primarily for the ALIAS-Texas Project (Al-enabled autonomous helicopters working as teams to support wildland firefighting). The role supports infrastructure and platforms used in secure and innovative research settings and at times will be expected to engage with partners internal to the Texas A&M University System and external partners (e.g., government organizations, industry, labs).
Responsibilities:
Advanced Research IT Support
* Provide consultative and hands-on support for research computing infrastructure, including configuration and troubleshooting of networks, workstations, servers, lab equipment, and embedded systems.
* Assist with Linux/Windows platforms, scientific software installation, and edge device integration.
Research Infrastructure Planning & Deployment
* Collaborate with research groups to assess computing needs for to meet project objectives.
* Recommend infrastructure solutions, support proposal development efforts (e.g., budget justification, compliance), and coordinate provisioning of VMs, storage, and access to shared research facilities.
Cybersecurity & Compliance Support
* Assist with technical controls for export-controlled research (e.g., ITAR/EAR), data management plans, and regulatory frameworks including CMMC, NIST SP 800-171, and institutional policies.
* Document system security plans and coordinate with security officers as needed.
Liaison Role with Central IT
* Serve as the technical point of contact between researchers and the central IT organization.
* Help translate research requirements into service requests.
* Coordinate implementation of specialized services and network configurations.
Training and Documentation
* Develop training materials and conduct one-on-one or group training for research users on secure computing, data workflows, software usage, and new IT offerings.
* Maintain clear documentation for system configurations and research-specific deployments.
Operational IT Support
* Provide targeted operational IT support within research spaces.
* Troubleshoot hardware/software/network issues.
* Perform basic AV setup for research demos and meetings.
* Participate in on-call support rotation.
* Other duties as assigned
Education and Experience:
* Bachelor's degree in engineering, computer science or a related field, or an equivalent combination of education and experience.
* Six years of related experience.
Registration, Certifications, and Licenses:
* Must be able to gain and maintain a DoD (Department of Defense) security clearance.
Knowledge, Skills and Abilities:
* Experience with complex compute, data, and network environments, preferably within a research or technical environment.
* Experience collaborating between technology partners, both internal and external.
* Experience with Linux and Windows server/workstation administration.
* Experience with federal research compliance frameworks (e.g., NIST SP 800-171, ITAR/EAR).
* Scripting and automation experience (e.g., Python, Bash, PowerShell).
* Ability to diagnose and resolve hardware, software, and networking issues across heterogeneous environments.
* Excellent organizational, verbal, and written communication skills
* Advanced skill in word processing, spreadsheets, databases, audio/video tools, collaboration and other software
* Ability to handle confidential and time sensitive issues
* Strong understanding of security policies, controlled environments, and data lifecycle management.
* Ability to lift medium (20-40 lbs.) size boxes or equipment.
* Ability to work outdoors in all-weather conditions.
* Ability to climb stairs (equipment on elevated structures, etc.)
* This is a security-sensitive position and is restricted to U.S. citizens only.
* While infrequent, this position may require work outside of normal office hours.
* Ability to multi-task and work cooperatively with others.
Preferred Qualifications:
* Experience designing complex compute, data, and network environments, preferably within a research or technical environment.
* Experience with virtualization, research computing infrastructure, scientific software, and custom lab instrumentation.
* Ability to prioritize in a dynamic research environment and balance multiple concurrent tasks.
* Experience in Research Development Test & Evaluation (RDT&E) technical subject areas of: Networks, Cybersecurity, Instrumentation & Data Analytics, Modeling & Simulation, Test Support & Operations, and Avionics.
* Professional Industry certifications.
* Active security clearance (SECRET or higher).
* Bachelor's degree in engineering, computer science, or a related field.
Other Requirements:
This is a security-sensitive position and is restricted to U.S. citizens only. Only complete applications will be considered for employment at The Texas A&M System Offices. 11/04/2025 3 Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Auto-ApplyVideo Network Specialist II
Information technology professional job at Texas A&M University-Corpus Christi
Job Title Video Network Specialist II Agency Texas A&M University Department Technology Services - IT Enterprise Operations - UAVS Proposed Minimum Salary Commensurate Job Type Staff Job Description Glimpse of the Job and Your Opportunity to Contribute
Texas A&M University's Technology Services is actively seeking a mid-level Video Network Specialist to join our team to support our School of Pharmacy and the School of Public Health here in College Station, Texas.
As a Video Network Specialist II, you'll be behind the scenes, ensuring classrooms teleconferencing systems are running smoothly for our faculty. You'll also oversee the training and mentoring of our student technicians, empowering them to provide tier I AV technical support. When more complex issues arise, that's when you'll step in, to utilize your problem solving and technical skills to provide the tier II support.
We are looking for someone with standout customer service skills. You'll be the friendly face our faculty will turn to, providing a high level of care that directly impacts the growth and development of our students. If you're ready to use your skills to make a real difference, apply today and help shape the future of education!
Here is a glimpse of what you'll do:
* Install, modify, and repair video teleconference systems
* Perform video conferencing technical support and troubleshooting
* Verify satellite downlinks and transmissions between conference sites
* Maintain documentation
* Train student technicians to provide tier I support
* Participate in AV training and professional development activities as approved by IT Leadership
What you need to know
Salary: $45,000 - $49,500 annually
Location: This position is expected to be onsite in College Station, Texas
Physical Requirements:
* Must be able to lift and/or move heavy weighted objects.
* Must be able to remain stationary for long periods of time performing AV (Audio Visual) installations and other essential duties.
Schedule: This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems
Qualifications
* A bachelor's or equivalent combination of education
* Two years of related experience in video teleconferencing systems.
A well-qualified candidate would also possess one or more of the following:
* Experience in AV system design, higher education, or medical facility AV support.
* Experience with video and audio conferencing, project management, CODECs, Cisco TMS, AV camera operation and deployment.
* Site survey design, experience with CAT5/6 cabling terminations.
* Knowledge of AV deployment design, room design, AV configuration tools, Crestron, Biamp, AMX, Vaddio products.
* Ability to add documents to share points.
* Ability to setup zoom meetings and share content.
* Ability to manage vendors and projects.
* Audio Visual (AV) test procedures for conferencing, camera, and audio testing.
* Ability to access back-office management products.
What to do
Apply now! A cover letter and resume will assist in the review of your application materials. You can upload them during the application process at CV/Resume.
Why Texas A&M University?
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.
Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and
Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
* Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
* 12-15 days of annual paid holidays
* Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
* Automatically enrollment in the Teacher Retirement System of Texas
* Health and Wellness: Free exercise programs and release time
* Professional Development: All employees have access to free LinkedIn
Learning training, webinars, and limited financial support to attend conferences, workshops, and more
* Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
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