Administrative Assistant jobs at Texas Department of Transportation

Performs complex administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under general supervision with moderate latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Prepares, edits, and distributes correspondence, reports, forms, and other documents; and verifies accurate sorting and logging of inmate special, legal, and media mail. B. Issues postage and writing materials to indigent inmates; reviews and processes denials and handling of contraband; and responds to inmate inquiries regarding rules, regulations, policies, and procedures. C. Coordinates work with other departments, units, and staff; performs data entry, retrieval, and data searches; assists in preparing reports; and maintains files and records for unit mail room operations. D. Provides technical assistance to staff; and reviews and assigns work to clerical staff. * Performs a variety of marginal duties not listed, to be determined and assigned as needed MINIMUM QUALIFICATIONS A. Education, Experience, and Training * Graduation from an accredited senior high school or equivalent or GED. * Two years full-time, wage-earning customer service, clerical, administrative support, technical program support, mail room, or correctional unit operations experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. B. Knowledge and Skills * Knowledge of office practices and procedures. 2. * Knowledge of mail room operations and agency rules, regulations, policies, and procedures regarding inmate mail preferred. 3. * Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. * Skill to communicate ideas and instructions clearly and concisely. 5. * Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. * Skill to interpret and apply rules, regulations, policies, and procedures. 7. * Skill in the use of computers and related equipment in a stand-alone or local area network environment. 8. * Skill to prepare and maintain accurate records, files, and reports. IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, cart, dolly, and automobile.

WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin, on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is working in the Commission Appeals department. The Administrative Assistant III is located at our main downtown location at 101 E. 15th Street, Austin, Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: You have the Administrative Assistant experience to perform complex (journey-level) administrative support work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment, meets deadlines and has an attention for detail. YOU WILL BE TRUSTED TO: * Prepare and disseminate information concerning agency programs and services. * Review forms for accuracy with an acute attention to detail * Prepare, edit, and distribute correspondence, reports, studies, forms, and documents. * Answer phones and professionally respond to email inquiries * Interpret rules, regulations, policies and procedures. * Enter data in data bases and Excel spreadsheets. * Proof, review, and prepare various documents for processing or mailing * Perform other related work as assigned. YOU ARE A GREAT FIT WITH: * Experience as an Administrative Assistant experience for minimum of two years. * Experience with Windows-based PC programs, including Word, Outlook, and Excel. * Experience with writing, emailing, and sending correspondence. * Experience with data entry. * Detail oriented to quality check documents. * Ability to work with a large amount of data and numbers. * Ability to interact effectively, cooperate and collaborate with others in a team environment, multi-task and meet deadlines. YOU QUALIFY WITH: * Two years of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance, and control of forms, records and reports. * Relevant academic credits may be applied toward experience qualifications for this position. YOU GAIN: * A Family Friendly Certified Workplace. * Competitive salary: $3,450.92/month * Defined Retirement Benefit Plan * Optional 401(k) and 457 accounts * Medical Insurance * Paid time off, including time for vacation, sick and family care leave * Additional benefits for active employees can be found at *********************************************************** VETERANS: Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: ************************************************************************************** HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Performs routine administrative support work. Work involves compiling and tabulating data; checking documents for accuracy; transporting documents; and maintaining files. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. II. ESSENTIAL FUNCTIONS A. Prepares and proofs correspondence, inventory documents, manuals, purchase orders, records, reports, requisitions, summaries, and related forms; posts information to agency records; and modifies forms and records. B. Assists in conducting inventory; picks up, delivers, and unloads supplies, equipment, and materials; receives, stores, and issues stock items; inspects merchandise for quality and compliance with specifications; and reconciles inventory reports to physical balances. C. Compiles, organizes, and tabulates data; performs calculations and data entry and retrieval; and makes adjusting entries. D. Opens, sorts, logs, and distributes mail; files and maintains supplies, forms, records, and reports; and makes copies. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS Education, Experience, and Training * Graduation from an accredited senior high school or equivalent or GED. 2. * One year full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. * Computer operations experience preferred. Knowledge and Skills * Knowledge of office practices and procedures. * Knowledge of business terminology, spelling, punctuation, and grammar. * Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. * Skill to communicate ideas and instructions clearly and concisely. * Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. * Skill to interpret and apply rules, regulations, policies, and procedures. * Skill to prepare and maintain complex records and files in an automated system. * Skill to make arithmetic computations. * Skill in the use of computers and related equipment in a stand-alone or local area network environment. * 10. Skill to operate a 10-key calculator by touch preferred. * 11. Skill to type 45 words per minute (with no more than 10 errors) preferred. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs and ladders, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 45 lbs. and over, perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, working at heights, working on ladders or scaffolding, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, hand truck, pallet jack, platform truck, drum cradle, telephone, dolly, and automobile

Performs routine administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Prepares, edits, and distributes correspondence, reports, forms, and other documents; and coordinates work with other departments, units, and staff. B. Reviews inmate correspondence and processes denials content received in violation of the correspondence rules; and responds to inmate inquiries regarding rules, regulations, policies, and procedures. C. Performs data entry, retrieval, and data searches; assists in preparing reports; and maintains files and records for the unit mail room operations. D. Maintains log of inmate special, legal, and media mail; and processes electronic communications, certified mail, and packages received. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Customer service, clerical, administrative support, technical program support, mail room, or correctional unit operations experience preferred. Knowledge and Skills 1. Knowledge of office practices and procedures. 2. Knowledge of mail room operations and agency rules, regulations, policies, and procedures regarding inmate mail preferred. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 8. Skill to prepare and maintain accurate records, files, and reports. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, cart, dolly, and automobile.

Performs complex administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under general supervision with moderate latitude for the use of initiative and independent judgment. II. ESSENTIAL FUNCTIONS A. Participates in the planning and execution of an agency program; coordinates work with departments of the agency; assists in the development of administrative and technical assistance policies and procedures; and assists in reviewing and seeking solutions to problems. B. Prepares and disseminates information concerning the Parole Division activities and procedures; prepares and distributes correspondence, reports, studies, forms, and documents; and responds to inquiries regarding rules, regulations, policies, and procedures. C. Compiles and enters data for charts, graphs, databases, and summaries, makes calculations, and prepares reports; and maintains filing, record keeping, and records management systems. D. Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. III. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Two years full-time, wage-earning customer service, clerical, secretarial, administrative support, technical program support, or criminal justice experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. Computer operations experience preferred. * Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date. Must meet and maintain TLETS access eligibility for continued employment in position. For details see: ******************************************************************** B. Knowledge and Skills 1. Knowledge of office practices and procedures. 2. Knowledge of business terminology, spelling, punctuation, and grammar. 3. Knowledge of applicable state and federal laws, rules, regulations, and statutes. 4. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 5. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 6. Skill to communicate ideas and instructions clearly and concisely. 7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 8. Skill in problem-solving techniques. 9. Skill to interpret and apply rules, regulations, policies, and procedures. 10. Skill in the electronic transmission of communications. 11. Skill to review technical data and prepare technical reports. 12. Skill to prepare and maintain accurate records, files, and reports. 13. Skill to type 45 words per minute (with no more than 10 errors) preferred. IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, copier, fax machine, bar code scanner, telephone, dolly, and automobile

Performs routine administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Prepares, edits, and distributes correspondence, reports, forms, and other documents; and coordinates work with other departments, units, and staff. B. Reviews inmate correspondence and processes denials content received in violation of the correspondence rules; and responds to inmate inquiries regarding rules, regulations, policies, and procedures. C. Performs data entry, retrieval, and data searches; assists in preparing reports; and maintains files and records for the unit mail room operations. D. Maintains log of inmate special, legal, and media mail; and processes electronic communications, certified mail, and packages received. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Customer service, clerical, administrative support, technical program support, mail room, or correctional unit operations experience preferred. Knowledge and Skills 1. Knowledge of office practices and procedures. 2. Knowledge of mail room operations and agency rules, regulations, policies, and procedures regarding inmate mail preferred. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 8. Skill to prepare and maintain accurate records, files, and reports. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, cart, dolly, and automobile.

Performs routine administrative support work. Work involves compiling and tabulating data; checking documents for accuracy; transporting documents; and maintaining files. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. II. ESSENTIAL FUNCTIONS A. Prepares and proofs correspondence, inventory documents, manuals, purchase orders, records, reports, requisitions, summaries, and related forms; posts information to agency records; and modifies forms and records. B. Assists in conducting inventory; picks up, delivers, and unloads supplies, equipment, and materials; receives, stores, and issues stock items; inspects merchandise for quality and compliance with specifications; and reconciles inventory reports to physical balances. C. Compiles, organizes, and tabulates data; performs calculations and data entry and retrieval; and makes adjusting entries. D. Opens, sorts, logs, and distributes mail; files and maintains supplies, forms, records, and reports; and makes copies. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS Education, Experience, and Training * Graduation from an accredited senior high school or equivalent or GED. 2. * One year full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. * Computer operations experience preferred. Knowledge and Skills * Knowledge of office practices and procedures. * Knowledge of business terminology, spelling, punctuation, and grammar. * Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. * Skill to communicate ideas and instructions clearly and concisely. * Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. * Skill to interpret and apply rules, regulations, policies, and procedures. * Skill to prepare and maintain complex records and files in an automated system. * Skill to make arithmetic computations. * Skill in the use of computers and related equipment in a stand-alone or local area network environment. * 10. Skill to operate a 10-key calculator by touch preferred. * 11. Skill to type 45 words per minute (with no more than 10 errors) preferred. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs and ladders, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 45 lbs. and over, perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, working at heights, working on ladders or scaffolding, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, hand truck, pallet jack, platform truck, drum cradle, telephone, dolly, and automobile

Performs routine administrative support work. Work involves compiling and tabulating data; checking documents for accuracy; transporting documents; and maintaining files. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. II. ESSENTIAL FUNCTIONS A. Prepares and proofs correspondence, inventory documents, manuals, purchase orders, records, reports, requisitions, summaries, and related forms; posts information to agency records; and modifies forms and records. B. Assists in conducting inventory; picks up, delivers, and unloads supplies, equipment, and materials; receives, stores, and issues stock items; inspects merchandise for quality and compliance with specifications; and reconciles inventory reports to physical balances. C. Compiles, organizes, and tabulates data; performs calculations and data entry and retrieval; and makes adjusting entries. D. Opens, sorts, logs, and distributes mail; files and maintains supplies, forms, records, and reports; and makes copies. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS Education, Experience, and Training * Graduation from an accredited senior high school or equivalent or GED. 2. * One year full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. * Computer operations experience preferred. Knowledge and Skills * Knowledge of office practices and procedures. * Knowledge of business terminology, spelling, punctuation, and grammar. * Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. * Skill to communicate ideas and instructions clearly and concisely. * Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. * Skill to interpret and apply rules, regulations, policies, and procedures. * Skill to prepare and maintain complex records and files in an automated system. * Skill to make arithmetic computations. * Skill in the use of computers and related equipment in a stand-alone or local area network environment. * 10. Skill to operate a 10-key calculator by touch preferred. * 11. Skill to type 45 words per minute (with no more than 10 errors) preferred. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs and ladders, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 45 lbs. and over, perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, working at heights, working on ladders or scaffolding, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, hand truck, pallet jack, platform truck, drum cradle, telephone, dolly, and automobile

Performs routine administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Prepares, edits, and distributes correspondence, reports, forms, and other documents; and coordinates work with other departments, units, and staff. B. Reviews inmate correspondence and processes denials content received in violation of the correspondence rules; and responds to inmate inquiries regarding rules, regulations, policies, and procedures. C. Performs data entry, retrieval, and data searches; assists in preparing reports; and maintains files and records for the unit mail room operations. D. Maintains log of inmate special, legal, and media mail; and processes electronic communications, certified mail, and packages received. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Customer service, clerical, administrative support, technical program support, mail room, or correctional unit operations experience preferred. Knowledge and Skills 1. Knowledge of office practices and procedures. 2. Knowledge of mail room operations and agency rules, regulations, policies, and procedures regarding inmate mail preferred. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 8. Skill to prepare and maintain accurate records, files, and reports. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, cart, dolly, and automobile.

Performs routine administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Receives, compiles, and processes inmate time management documentation; and prepares and assembles information for administrative review and action; and researches and assists in reviewing legal sources to include statutes, administrative records, mandates, and opinions. B. Processes documents for inmate time calculations and reviews inmate dispute resolutions for calculation accuracy and conformance to agency policy and laws; and develops, coordinates, reviews, updates, and maintains inmate records, files, logs, and databases. C. Conducts quality control reviews performing routine to intermediate inmate time calculations; cross-checks inmate information and recalculates time; and identifies and resolves discrepancies and returns documents and records for corrections and to obtain missing documents. D. Responds to inquiries regarding rules, regulations, policies, and procedures; and provides information to staff, supervisors, inmates and their families, attorneys, judges, and other agencies. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Customer service, clerical, secretarial, administrative support, or technical program support experience preferred. 3. Inmate classification experience preferred. 4. Computer operations experience preferred. Knowledge and Skills 1. Knowledge of office practices and administrative procedures. 2. Knowledge of business terminology, spelling, punctuation, and grammar. 3. Knowledge of court cases and how they impact inmate time calculations. 4. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 5. Skill to communicate ideas and instructions clearly and concisely. 6. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 7. Skill to interpret and apply rules, regulations, policies, and procedures. 8. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 9. Skill to prepare and maintain accurate records, files, and reports. 10. Skill to review technical data and prepare technical reports. 11. Skill to type 45 words per minute (with no more than 10 errors) preferred. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Performs highly complex administrative support work. Work involves providing and coordinating administrative support including disseminating information; developing filing systems; preparing and editing reports and documents; and providing guidance to others. Works under limited supervision with moderate latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Prepares, interprets, and disseminates information concerning agency programs and procedures; and assists in the implementation of program planning. B. Coordinates the preparation, editing, and distribution of correspondence, reports, studies, forms, and other documents; and responds to inquiries regarding technical program and administrative rules, regulations, policies, and procedures. C. Develops and maintains filing, record keeping, and records management systems to include automated information systems; compiles and edits data, makes calculations, and prepares related reports; participates in budget preparation, monitoring, and justifications; and assists in researching technical and policy issues. D. Researches, composes, designs, and edits agency publications, forms, manuals, and reports. E. Provides technical assistance in the program area. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Three years full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred. Knowledge and Skills 1. Knowledge of office practices and procedures. 2. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 3. Skill to communicate ideas and instructions clearly and concisely. 4. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 5. Skill to interpret and apply rules, regulations, policies, and procedures. 6. Skill in problem-solving techniques. 7. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 8. Skill to prepare and maintain complex records and files in an automated system. 9. Skill in the electronic transmission of communications. 10. Skill to type 45 words per minute (with no more than 10 errors) preferred. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Performs complex administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under general supervision with moderate latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Organizes, assigns, and reviews unit count room activities to include unit absentee tracking procedures; assigns inmate housing in compliance with legal, medical, and custody requirements; reviews housing and job assignment records to determine compliance with Lamar and Health Summary for Classification (HSM-18) restrictions; makes approved adjustments to comply with mandates; and maintains classification committee records. B. Coordinates with security staff to ensure accuracy of the count process and appropriate inmate housing assignments; assists in resolving errors or conflicts; and ensures accurate maintenance of the count room board display. C. Compiles and enters data for the preparation and maintenance of accurate count room records and the verification of information related to the unit strength and count to include additions, deletions, housing assignments, custody status, job assignments, medical status, absences, and lay-ins. D. Responds to routine inquiries regarding count room rules, regulations, policies, procedures, records, and reports; assists in the development of unit count room policies and procedures; and makes recommendations for improvements. E. Organizes, assigns, and reviews the work of others; and assists in training and providing technical assistance to others. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. One year full-time, wage-earning customer service, clerical, secretarial, administrative support, technical program support, or criminal justice experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. Correctional unit operations experience preferred. 4. Computer operations experience preferred. 5. Inmate classification experience preferred. B. Knowledge and Skills 1. Knowledge of office practices and procedures. 2. Knowledge of unit count room procedures preferred. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in problem-solving techniques. 8. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 9. Skill to prepare and maintain accurate records, files, and reports. 10. Skill to plan work in order to meet established guidelines. 11. Skill to plan, organize, and assign the work of others. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Performs routine administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Organizes, assigns, and reviews unit count room activities to include unit absentee tracking procedures; assigns inmate housing in compliance with legal, medical, and custody requirements; reviews housing and job assignment records to determine compliance with Lamar and Health Summary for Classification (HSM-18) restrictions; makes approved adjustments to comply with mandates; and maintains classification committee records. B. Coordinates with security staff to ensure accuracy of the count process and appropriate inmate housing assignments; assists in resolving errors or conflicts; and ensures accurate maintenance of the count room board display. C. Assists in performing data entry for the preparation and maintenance of accurate count room records and the verification of information related to the unit strength and count to include additions, deletions, housing assignments, custody status, job assignments, medical status, absences, and lay-ins. D. Responds to routine inquiries regarding count room rules, regulations, policies, procedures, records, and reports; assists in the development of unit count room policies and procedures; and makes recommendations for improvements. E. Organizes, assigns, and reviews the work of others; and assists in training and providing technical assistance to others. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Customer service, clerical, secretarial, administrative support, technical program support, or criminal justice experience preferred. 3. Correctional unit operations experience preferred. 4. Computer operations experience preferred. 5. Inmate classification experience preferred. Knowledge and Skills 1. Knowledge of office practices and procedures. 2. Knowledge of unit count room procedures preferred. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in problem-solving techniques. 8. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 9. Skill to prepare and maintain accurate records, files, and reports. 10. Skill to plan work in order to meet established guidelines. 11. Skill to plan, organize, and assign the work of others. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Performs routine administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Types and performs word processing; and prepares, edits, and distributes correspondence, reports, records, and other documents ensuring conformance to rules, regulations, policies, and procedures. B. Performs data entry and retrieval and prepares related reports; compiles, organizes, and tabulates data; makes copies; and maintains files and records to include automated information systems. C. Maintains logs of work progress, document processing, and other records; and assists in the maintenance of complex records. D. Answers telephones; responds to requests for information; and answers inquiries regarding rules, regulations, policies, and procedures. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. One year full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. Computer operations experience preferred. Knowledge and Skills 1. Knowledge of office practices and procedures. 2. Knowledge of business terminology, spelling, punctuation, and grammar. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in problem-solving techniques. 8. Skill to prepare and maintain accurate records, files, and reports. 9. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 10. Skill to type 45 words per minute (with no more than 10 errors) preferred. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Performs routine administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Prepares and disseminates information concerning agency programs and services; responds to inquiries regarding rules, regulations, policies, and procedures; and assists in the development of administrative and technical assistance policies and procedures. B. Prepares, edits, and distributes correspondence, reports, studies, forms, and other documents; performs complex typing; assists in researching, composing, designing, and editing agency documents; and maintains filing and record keeping systems. C. Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access. D. Organizes, assigns, and reviews the work of others; and assists in training and providing technical assistance to others. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Six months full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. Computer operations experience preferred. * Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date. Must meet and maintain TLETS access eligibility for continued employment in position. For details see: ******************************************************************** B. Knowledge and Skills 1. Knowledge of office practices and procedures. 2. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 3. Skill to communicate ideas and instructions clearly and concisely. 4. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 5. Skill to interpret and apply rules, regulations, policies, and procedures. 6. Skill in problem-solving techniques. 7. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 8. Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs. 9. Skill to prepare and maintain accurate records, files, and reports. 10. Skill to plan work in order to meet established guidelines. 11. Skill in the electronic transmission of communications. 12. Skill to organize, assign, and review the work of others. 13. Skill to type 45 words per minute (with no more than 10 errors) preferred. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Performs routine administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Types and performs word processing; and prepares, edits, and distributes correspondence, reports, records, and other documents ensuring conformance to rules, regulations, policies, and procedures. B. Performs data entry and retrieval and prepares related reports; compiles, organizes, and tabulates data; makes copies; and maintains files and records to include automated information systems. C. Maintains logs of work progress, document processing, and other records; and assists in the maintenance of complex records. D. Answers telephones; responds to requests for information; and answers inquiries regarding rules, regulations, policies, and procedures. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. One year full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. Computer operations experience preferred. Knowledge and Skills 1. Knowledge of office practices and procedures. 2. Knowledge of business terminology, spelling, punctuation, and grammar. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in problem-solving techniques. 8. Skill to prepare and maintain accurate records, files, and reports. 9. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 10. Skill to type 45 words per minute (with no more than 10 errors) preferred. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Performs complex administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under general supervision with moderate latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Prepares, edits, and distributes correspondence, reports, forms, and other documents; and verifies accurate sorting and logging of inmate special, legal, and media mail. B. Issues postage and writing materials to indigent inmates; reviews and processes denials and handling of contraband; and responds to inmate inquiries regarding rules, regulations, policies, and procedures. C. Coordinates work with other departments, units, and staff; performs data entry, retrieval, and data searches; assists in preparing reports; and maintains files and records for unit mail room operations. D. Provides technical assistance to staff; and reviews and assigns work to clerical staff. * Performs a variety of marginal duties not listed, to be determined and assigned as needed MINIMUM QUALIFICATIONS A. Education, Experience, and Training * Graduation from an accredited senior high school or equivalent or GED. * Two years full-time, wage-earning customer service, clerical, administrative support, technical program support, mail room, or correctional unit operations experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. B. Knowledge and Skills * Knowledge of office practices and procedures. 2. * Knowledge of mail room operations and agency rules, regulations, policies, and procedures regarding inmate mail preferred. 3. * Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. * Skill to communicate ideas and instructions clearly and concisely. 5. * Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. * Skill to interpret and apply rules, regulations, policies, and procedures. 7. * Skill in the use of computers and related equipment in a stand-alone or local area network environment. 8. * Skill to prepare and maintain accurate records, files, and reports. IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, cart, dolly, and automobile.

Performs highly complex administrative support work. Work involves coordinating the dissemination of information; developing filing systems; and coordinating administrative support work. Works under limited supervision with moderate latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Performs advanced technical assistance work for an agency program; prepares, interprets, and disseminates information concerning agency programs and procedures; and participates in the planning and execution of an agency program. B. Coordinates the preparation, editing, and distribution of correspondence, reports, studies, forms, and documents; and develops and maintains filing, record keeping, and records management systems to include automated information systems. C. Coordinates work with local, state, and federal agencies and private organizations; provides liaison with the supervisor, board members, executives, officials, and the public; and responds to inquiries regarding technical program and administrative rules, regulations, policies, and procedures. D. Develops administrative and technical assistance policies and procedures; assists in researching technical and policy issues; researches, composes, designs, and edits agency publications to include forms, manuals, and reports; and compiles and edits data for charts, graphs, and databases, makes calculations, and prepares summaries and reports. E. Prepares requisitions, agendas, and itineraries; schedules and coordinates meetings, interviews, and conferences; makes travel arrangements and prepares related documentation; and provides technical assistance to others. F. Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or GED equivalent. 2. Two years full-time, wage-earning clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. Parole processing experience preferred. * Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date. Must meet and maintain TLETS access eligibility for continued employment in position. For details see: ******************************************************************** Knowledge and Skills 1. Knowledge of office practices and procedures. 2. Knowledge of business terminology, spelling, punctuation, and grammar. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in administrative problem-solving techniques. 8. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 9. Skill to prepare and maintain accurate records, files and reports. 10. Skill to provide liaison with other staff, officials, executives, and the public. 11. Skill to plan, organize, and coordinate meetings, hearings, and interviews. 12. Skill in the electronic transmission of communications. 13. Skill to type 45 words per minute (with no more than 10 errors) preferred. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Performs complex administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under general supervision with moderate latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Coordinates inmate records work activities and priorities; ensures compliance with agency policies, procedures, rules, and regulations; and coordinates and maintains office work schedules. B. Reviews, edits, and posts information to agency records; maintains and coordinates the maintenance of inmate records requests to include processing, verifying, and routing documentation; and compiles, tabulates, and enters statistical data. C. Reviews correspondence, reports, records, and other related documents to ensure completion and accuracy; edits and reconciles discrepancies; answers inquiries regarding policies and procedures; and responds to requests for information. D. Supervises the work of others; and provides training in the program area. * Performs a variety of marginal duties not listed, to be determined and assigned as needed MINIMUM QUALIFICATIONS A. Education, Experience, and Training * Graduation from an accredited senior high school or equivalent or GED. * Two years full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. * Computer operations experience preferred. B. Knowledge and Skills * Knowledge of office practices and procedures. * Knowledge of records administration and records maintenance techniques and procedures. * Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. * Skill to communicate ideas and instructions clearly and concisely. * Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. * Skill to interpret and apply rules, regulations, policies, and procedures. * Skill in problem-solving techniques. * Skill in the use of computers and related equipment in a stand-alone or local area network environment. * Skill to prepare and maintain accurate records, files, and reports. * Skill to train and supervise others. * Skill to type 45 words per minute (with no more than 10 errors) preferred. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile