Texas Department of Transportation jobs in Austin, TX - 71 jobs
Systems Support Specialist IV - Board of Pardons and Paroles Information Technology - Austin (713872)
Texas Department of Criminal Justice 3.8
Texas Department of Criminal Justice job in Austin, TX
Performs advanced computer systems support work in a help desk setting. Work involves coordinating first-line assistance for operational problems of agency information technology systems and operating automated office equipment in a stand-alone, network, and mainframe environment. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.
ESSENTIAL FUNCTIONS
A. Assists in the coordination of the technical help desk; sets up equipment for employee use and performs and ensures proper installation of personal computer hardware, cables, operating systems, and other business software; establishes and ensures that necessary security controls over software and hardware are maintained; and coordinates the update of personal computer and mainframe applications programs according to agency policies and procedures.
B. Provides customer service and answers user inquiries regarding computer software, hardware operation, and the use and interface of systems and software applications; and maintains and reviews records and provides follow-up on technical problems, remedial actions taken, and installation activities.
C. Oversees the delivery of technical support for agency employees and other end users to ensure that problems and requests have been appropriately documented and resolved timely; and provides assistance in researching and resolving escalated problems, to include the most complex and critical technical problems.
D. Coordinates and maintains the inventory of information technology assets; and reviews and provides recommendations regarding the procurement of information technology equipment.
E. Analyzes performance of technical support activities and documents resolutions; identifies problem areas, and devises and delivers solutions to enhance quality of service and prevent future problems; and develops procedures and training manuals and conducts presentations and briefings. * Performs a variety of marginal duties not listed, to be determined and assigned as needed.
MINIMUM QUALIFICATIONS
Education, Experience, and Training
1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Business Administration, Computer Science, Management Information Systems, or a related field preferred. Each year of experience as described below in excess of the required three years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis.
2. Three years full-time, wage-earning experience in consultative and technical program activities in a computer services environment, including analysis, research, and evaluation.
Knowledge and Skills
1. Knowledge of the practices, principles, and techniques of computer operations and applications.
2. Knowledge of a variety of computer application programs and their applicability to computer systems operations.
3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
4. Skill in troubleshooting hardware and software problems.
5. Skill to implement data security controls.
6. Skill to communicate ideas and instructions clearly and concisely.
7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
8. Skill to interpret and apply rules, regulations, policies, and procedures.
9. Skill in administrative problem-solving techniques.
10. Skill in the use of computers and related equipment in a stand-alone or local area network environment.
11. Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
12. Skill to review technical data and prepare technical reports.
ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.
$38k-49k yearly est. 12d ago
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Web Administrator IV - Board of Pardons and Paroles (010801)
Texas Department of Criminal Justice 3.8
Texas Department of Criminal Justice job in Austin, TX
Performs advanced web design and development work. Work involves coordinating web environment design, deployment, development, and maintenance activities; and utilizing SharePoint and other collaborative tools to design and deploy process automation projects. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.
II. ESSENTIAL FUNCTIONS
A. Analyzes the layout of Internet and Intranet web pages for efficiency, effectiveness, and accessibility; prepares graphics, text, and tables; and determines the size and arrangements of illustrative material and copy.
B. Develops and maintains web websites, web pages, and web content; analyzes, evaluates, and makes recommendations concerning existing information technology systems and processes and develops new procedures, standards, tools, and techniques; and develops accessibility strategies and implementation plans for Internet and intranet pages.
C. Analyzes web content for accessibility; recommends changes to make content accessible and remediates accessibility issues; performs testing to ensure that websites are accessible and comply with state and federal laws; and compiles findings and prepares reports documenting results.
D. Develops, implements, and maintains software solutions and systems integration projects to enhance Internet, intranet, and external portal communities; and determines operational, technical, and support requirements for the operation and maintenance of databases, collaboration tools, text, and graphics.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
III. MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Computer Science, Management Information Systems, or Web Design preferred. Four years full-time, wage-earning experience in the design, development, and maintenance of web sites. or Eight years full-time, wage-earning experience in the design, development, and maintenance of web sites.
2. Experience with Hypertext Markup Language (HTML) preferred.
3. Experience with commercial web design applications such as Adobe, Figma, or Sketch preferred.
4. Experience in graphic design preferred.
B. Knowledge and Skills
1. Knowledge of content management systems.
2. Knowledge of web hosting environments.
3. Knowledge of state and national accessibility laws and standards for electronic and information resources to include Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG).
4. Knowledge of scripting and automation languages such as Python, Bash, or PowerShell preferred.
5. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
6. Skill to communicate ideas and instructions clearly and concisely.
7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
8. Skill to interpret and apply rules, regulations, policies, and procedures.
9. Skill to prioritize multiple projects and perform multiple tasks.
10. Skilled use of Hypertext Markup Language (HTML).
11. Skill to configure and administer a web server.
12. Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.
WHO WE ARE: The Texas Workforce Commission (TWC) administers the Unemployment Benefits and Tax programs in Texas. Employer-paid state unemployment taxes and reimbursements pay for state unemployment benefits and are an investment in the state workforce. The Employer Services Desk (ESD) is the front line in supporting employers as they navigate day to day decisions related to their TAX account and managing unemployment benefit claims. We strive to provide supportive education and guidance to our customers in these areas.
TWC is seeking to fill 4 Customer Service Representative (CSR) II positions responsible for handling Employer inquiries. This position will be reporting to the Tax Department and can reside near any Tele-Center (McAllen, San Antonio), or a Tax office location, Laredo, Corpus Christi.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE:
A Texas resident with professional communication skills who can provide exemplary customer service to employers reaching out for TAX and UI benefit program assistance. To be successful as a customer service representative, you will have a passion for serving people and be able to work both independently and collaboratively as part of a supportive team. You must also be an individual who enthusiastically shares our department's E.P.I.C. vision and values in a positive, high-paced, energetic team environment.
SUCCESSFUL CANDIDATES WILL:
* Be able to successfully complete Employer Services Desk training.
* Have great listening skills, interpersonal and communication skills.
* Be comfortable working in a fast-paced, constantly changing work environment.
* Have excellent data entry, typing and computer navigational skills.
* Have knowledge or experience in customer service principles.
* Adapt to call center telephone and technology requirements.
* Quickly learn and be proficient in Employer Services available for both Tax and UI programs.
* Have a proven track record of good judgment and decision making at work.
* Understand the importance of being at work when scheduled.
* Be open to feedback and have a professional approach to adjusting as needed.
WHAT YOU WILL DO:
The Customer Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
WHAT YOU WILL BE RESPONSIBLE FOR:
* Responding to and resolving routine Employer UI/Tax inquiries received both through inbound calls, and Online callback forms.
* Assisting employers in navigating and becoming self-sufficient in using all employer self-service options available on the TWC website.
* Ensuring a positive and exemplary experience.
* Providing accurate, valid, and complete information to employers using the right methods and tools.
* Maintaining a composed and professional demeanor while handling challenging calls.
* Identifying and escalating priority issues for resolution or coordinating with other departments to assist the employer.
* Documenting all employer contacts and accurately processing documents or pending issues.
* Researching information in Unemployment Tax System to address employer inquiries or issues, as applicable.
* Remaining flexible and assisting with additional tasks as needed for the success of the department and division.
YOU ARE A GREAT FIT WITH:
* Experience working in a call center environment or with other government agencies providing services to employers.
* Ability to deliver services using high level of customer service.
* Excellent computer skills.
* Knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer.
* Exceptional verbal and written communication skills.
* Bilingual (English and Spanish) skill set.
YOU QUALIFY WITH:
* Six months of experience in customer service, clerical, call center, or administrative support work.
* Relevant academic credits may be applied toward experience qualifications for this position.
YOU GAIN:
* A Family Friendly Certified Workplace
* Competitive Salary: $3,127.54
* Defined Retirement Benefit Plan
* Optional 401(k) and 457 accounts
* Medical Insurance
* Paid time off, including time for vacation, sick and family care leave
* Additional benefits for active employees can be found at **********************************************************
PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. Works 40 hours a week during hours of operations Monday through Friday 8:00 AM - 5:00 PM. TWC may use all available information, including past unemployment claims, to evaluate an applicant's suitability for the position. Incomplete applications may not be considered.
Duties require up to 5% travel (within the state of Texas) and the ability to lift 15 Lbs. Oral interview will be part of the selection process. Criminal background check conducted on final candidate.
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: ***************************************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$3.1k monthly 53d ago
Implementation and Operations Manager (Austin)
State of Texas 4.1
Austin, TX job
WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the RESEA department.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE:
The ideal candidate leverages exceptional leadership and management skills to ensure projects, training, and guidance are error-free and completed on time. This position plays a critical role in ensuring successful administration and implementation of the Reemployment Services and Eligibility Assessment (RESEA) program. If you are an experienced and innovative leader who is open to new ideas, and have excellent people skills, this opening could be the perfect match for you.
WHAT YOU WILL DO:
The Implementation and Operations Manager (Manager IV) performs advanced (senior-level) managerial work administering the daily operations and activities of an agency's business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO:
* Lead a team of RESEA coordinators located across the state who provide technical assistance, implementation, observations and customer compliance checks of offices providing RESEA services.
* Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews.
* Develop short and long-term strategies and goals for the administration of assigned projects.
* Manage and provide high-level technical assistance and guidance to 28 Local Workforce Development Area (LWDA) Boards to ensure workforce programs are operated according to TWC standards and rules.
* Brief TWC executive management, Commissioners, and their staff, and LWDA executives regarding programs, projects, and performance issues; coordinate with internal and external stakeholders.
* Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement.
* Oversee a high-performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards.
* Represent the department and TWC at meetings, conferences, and seminars, and serve on committees.
* Ensure assigned staff, LWDA Boards, and service providers comply with all RESEA federal, state, and agency laws, rules, policies, and procedures.
* Perform related work as assigned.
YOU QUALIFY WITH:
* Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity.
* Relevant academic credits may be applied toward experience qualifications for this position.
YOU ARE A GREAT FIT WITH:
* Experience in developing, implementing, and evaluating policies and procedures.
* Experience motivating and leading a team.
* Excellent communication skills, both written and verbal.
* Highly skilled in managing both people and projects.
* High attention to detail, while still seeing the big picture.
* Ability to balance competing and shifting priorities.
* Knowledge of workforce programs and grant administration.
* Collaboration to innovate and problem solve.
YOU GAIN:
* A Family Friendly Certified Workplace.
* Competitive starting salary: $7,790.31 - $8,179.83/month
* Defined Retirement Benefit Plan
* Optional 401(k) and 457 accounts
* Medical Insurance
* Paid time off, including time for vacation, sick and family care leave
* Additional benefits for active employees can be found at ***********************************************************
Duty involves up to 25% travel within the state of Texas.
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: **********************************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search).
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$7.8k-8.2k monthly 60d+ ago
UI Claims Examiner (Austin)
State of Texas 4.1
Austin, TX job
WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in downtown Austin, TX just north of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based in our main office in downtown Austin, Texas at 101 E. 15th Street.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE:
A person with an eye for details, who is able to calmly explain facts and laws to customers. You are a problem solver and good listener, who communicates effectively and who understands the need to empathize with people who may be in difficult situations. Someone who is eager to assist people and provide them with essential information relating to their unemployment benefit debts.
WHAT YOU WILL DO:
The Interstate Unemployment Insurance (UI) Claims Examiner II - III performs complex to advanced (senior level) unemployment insurance overpayment collection work. Work involves reviewing unemployment insurance benefit overpayments for accuracy and completeness, verifying balance due and getting claimants to agree to a payment plan, or explaining collection action affecting their claim. This position will have a focus on receiving and referring interstate overpayments. Works under general to limited supervision, with moderate to considerable latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO:
* Respond to external and internal communications via telephone, letter or e-mail and provide thorough, timely information.
* Review the TWC Unemployment Benefits automated system to relay to parties how overpayments were established, encourage payment, and to provide payment options.
* Provide claimants with information on collection actions taken on their benefit overpayments and the consequences of that action.
* Receive overpayment data from Unemployment Agencies in other states and logging into TWC system in order to collect overpayments from current Texas claimants.
* Keep reports and other production documentation up to date, based on time frames indicated by supervisor or other management.
* Perform other duties as assigned.
YOU QUALIFY WITH:
* UI Claims Examiner II: Three years of full-time experience in the gathering of information, interviewing, counseling, or in the instruction, demonstration, and interpretation of policies in a public or private enterprise; in unemployment insurance work; or in workforce development issues and programs.
* UI Claims Examiner III: Four years of full-time experience in the gathering of information, interviewing, counseling, or in the instruction, demonstration, and interpretation of policies in a public or private enterprise; in unemployment insurance work; or in workforce development issues or programs.
* Both Levels: Relevant academic credits may be applied toward experience qualifications for this position.
YOU ARE A GREAT FIT WITH:
* Basic billing or collections experience
* Basic experience with use of MS Excel, Word, Outlook, and SharePoint or their equivalents
* Experience in taking calls from a shared phone queue line
* Good conversational/listening skills and/or verbal "de-escalation" skills
* Familiarity with the TWC Unemployment Benefits system, ICON and or IRORA is a plus
YOU GAIN
* A Family Friendly Certified Workplace.
* Competitive starting salary: $3,100.00-$4,500.00/month
* Defined Retirement Benefit Plan
* Optional 401(k) and 457 accounts
* Medical Insurance
* Paid time off, including time for vacation, sick and family care leave
* Additional benefits for active employees can be found at ***********************************************************
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: ***************************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$3.1k-4.5k monthly 60d+ ago
Child Labor Investigator (Rio Grande Valley Region)
State of Texas 4.1
Austin, TX job
WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is in the Division of Fraud Deterrence and Compliance Monitoring (FDCM) and is located in the Rio Grande Valley region.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE:
The ideal candidate must have a secure, dedicated workspace with Internet service, ability to maintain a reliable consistent work schedule and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours. Will be required to travel up to 75% of the time. Reliable transportation is a must.
WHAT YOU WILL DO:
The Child Labor Investigator (Investigator III) performs complex (journey-level) investigative work. Work involves conducting investigations. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO:
* Conduct complex on-site investigations/inspections for compliance with the child labor laws involving employers, minors, parents, school administrators, and local law enforcement agencies.
* Define scope and objective of investigations.
* Determine appropriate use of interview, interrogation, and other investigative techniques and maintains investigative objectivity.
* Interview employers / children via telephone or in person, using appropriate techniques.
* Perform educational outreach with employers, schools and community groups.
* Work involves flexibility in work week and daily work schedule.
* May travel extensively (approximately 70-75% of time) of which approximately 25 - 30% is for overnight travel.
* May be called to serve as a witness and provide testimony in administrative and/or judicial proceedings.
* Other duties as assigned.
YOU ARE A GREAT FIT WITH:
* Recent Wage and Hour experience.
* Investigation experience.
* Bilingual; Spanish / English
* Prior experience working in a government office.
* Performs tasks independently; and organizes and prioritizes tasks.
* Demonstrates strong oral and written communication skills.
* Meet strict deadlines.
* Personal computer experience, including word processing and spreadsheet software.
* Experience interpreting complex agency policies and procedures, including analyzing information gathered and adjudicating determinations according to laws, rules and policies.
* Ability to perform tasks independently or as a cooperative work group.
* Ability to organize and prioritize tasks, good oral and written communications.
* Strong interviewing skills.
YOU QUALIFY WITH:
* One year and six months of full-time experience performing auditing or investigating work; or unemployment insurance claims examiner tasks; or gathering of information, interviewing, counseling or in the instruction, demonstration, and interpretation of policies in a public or private enterprise.
* Relevant academic credits may be applied toward experience qualifications for this position.
YOU GAIN:
* A Family Friendly Certified Workplace.
* Competitive salary: $4,800.00/month
* Defined Retirement Benefit Plan
* Optional 401(k) and 457 accounts
* Medical Insurance
* Paid time off, including time for vacation, sick and family care leave
* Additional benefits for active employees can be found at ***********************************************************
Veterans:
Use your military skills to qualify for this position or other jobs. Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: *****************************************************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search).
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$4.8k monthly 2d ago
Hearings Officer (Statewide)
State of Texas 4.1
Austin, TX job
The Texas Workforce Commission is looking for attorneys or law school graduates, to serve as Hearing Officers for unemployment hearings. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
This job requires a working knowledge of court proceedings which includes taking testimony, entering exhibits and writing decisions - based on law, policy and precedents. The ideal candidate must have the ability to maintain a reliable and consistent work schedule; and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours. While our office is located at 101 E. 15th Street, Austin, Texas, work can be performed from any city in Texas.
Who We Are:
The Appeals Department holds hearings for first level appeals - from an original determination - in disputed claims for unemployment insurance benefits. The Texas Unemployment Compensation Act is governing law for these hearings. Upon request the Appeals Department may also be called upon to hold other special hearings. The hearings are mandated by state law and are to be held in a fair and impartial manner.
What You'll Do:
The Hearing Officer I conducts formal hearings on appeals involving claims for unemployment insurance for the Appeals Department across the state. Hearing Officers perform routine (journey-level) work and work under moderate supervision, with limited latitude for the use of initiative and independent judgment.
You Will Be Trusted To:
* After gaining a working knowledge of the laws, regulations, policies, and precedent decisions to prepare for appeal hearings, a new hearing officer will conduct telephone hearings on entitlement to UI Benefits - in accordance with Federal and Texas Law and procedures.
* You'll regularly confer with agency personnel to obtain additional information bearing on appeals and to clarify future implications of decisions; question witnesses and rule on exceptions, motions, and admissibility of evidence; and adjudicate benefit eligibility issues raised in appeals filed by claimants or employers.
* You will also render decisions affirming, modifying, or reversing previous rulings based on testimony, claims records, applicable provisions of laws, and established precedents.
* Perform related duties as needed.
You are a great fit with:
* The ideal candidate will have good organizational skills, pay strong attention to details, and the ability to handle multiple priorities while meeting strict deadlines.
* Experience in holding Unemployment Insurance Appeal Hearings.
* Experience as a Licensed Attorney in any US Court.
* Experience operating Computers and Office Software.
You Qualify With:
* Graduation from an accredited law school approved by the American Bar Association.
When Should You Apply/Other Things to Know:
* Apply now. It's a great job for new law school graduates, attorneys licensed in other states, and experienced attorneys licensed in Texas. We expect a lot of applicants for this posting.
* Candidates chosen to interview should be familiar with Teams prior to their scheduled interview time.
What You'll Earn:
* TWC is a Family-Friendly Certified Workplace.
* The salary is $4,700.00-$4,982.00/month.
* Benefits include medical insurance, sick leave and vacation leave. State of Texas employees are eligible for a retirement benefit that also includes a 401K savings plan.
* Additional benefits for active employees can be found at ***********************************************************
Veterans:
Use your military skills to qualify for this position or other jobs. Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: ***********************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$4.7k-5k monthly 4d ago
Adaptive Skills Instructor (Austin)
State of Texas 4.1
Austin, TX job
For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment.
MAKE A DIFFERENCE AND HELP PEOPLE WITH VR
According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities.
PUBLIC SERVICE IN VR IS FOR YOU…
* If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals!
* If you are looking for career and advancement opportunities. 38% of employees in VR have 15 years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans.
* If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay.
* If you have direct VR Counseling work experience, receive higher starting salary.
* If you want to advance your education with our tuition assistance program.
* FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals.
To support our mission, we are looking for an Adaptive Skills Instructor II-IV to join the Adaptive Skills Department. This position is located at the Criss Cole Rehabilitation Center in Austin at 4800 N Lamar Blvd.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
Benefits to working for TWC include:
* Competitive starting salary: $3,581.333 - $6,571.16/month
* Defined Retirement Benefit Plan
* Optional 401(k) and 457 accounts
* Medical Insurance - Currently, the state pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. Eligible part-time employees get a 50% state contribution for themselves and 25% for their dependents. Employees pay the remainder of the premium by paycheck deduction before taxes are withheld.
* Optional Benefits such as dental, vision, and life insurance
* 8 hours' sick leave per month
* 8 hours' vacation leave per month with potential to earn more with longevity
* Employee Assistance Program (EAP) services
* Additional benefits for active employees: ***********************************************************
The Adaptive Skills Instructor II-IV performs routine (journey-level) up to highly complex (senior-level) training work at the Criss Cole Rehabilitation Center. Work involves planning, organizing and conducting educational and instructional teaching or may coordinate, develop and evaluate educational and instructional teaching for blind or visually impaired students' habilitative or rehabilitative needs. Provides the necessary instruction in teaching self-help or self-care and vocational skills to assist customers in attaining their optimum levels of independent living and vocational goals. Works under moderate to limited supervision, with limited to moderate latitude for the use of initiative and independent judgment.
GENERAL DUTIES:
* Teach and instruct students in skills necessary for achievement of independent living and work.
* Coordinate appropriate services for students from the results of assessments.
* Assist in planning or may plan and deliver training plans to students and providing community resources.
* Assist in administering or administer and scoring, evaluations for training potential and program development. As Adaptive Skills Instructor IV, may analyze evaluations for training potential and program development.
* Assist in reviewing or may review and assess documentation, providing and coordinating vocational rehabilitative services.
* Assist in developing and evaluating or develop and evaluate community resources and providing information and referrals.
* Assist in planning or may plan course lesson plans; identifying appropriate instructional strategies; and developing training aids, manuals, and other material.
* Provide or may facilitate presentations to community groups concerning available services.
* Notify staff of progress about the student and submitting reports.
* May coordinate the development and implementation of individual lesson plans.
* May assist in job coordinating functions.
* Performing related work as assigned.
PREFERRED QUALIFICATIONS:
* Experience in planning, teaching and evaluating in a training program environment individually and in group setting to adults with disabilities.
* Experience in assessing clients' functional levels and planning an individualize program of instruction with or on behalf of the customer.
* Knowledge of rehabilitative assessment techniques and tools of the rehabilitative process.
* Knowledge and experience working of kitchen actives such as cooking and cleaning safety techniques.
* Knowledge and experience using braille.
MINIMUM QUALIFCATIONS:
* TS II: Graduation from an accredited four-year college or university with major course work in human resources, organizational development, education, or a related field plus one year of full-time experience in positions that provided knowledge of training methods, techniques, and materials as related to individual development, education, and training programs; or in positions that provided knowledge of agency operations or programs which included giving group presentations.
* TS III: Graduation from an accredited four-year college or university with major course work in human resources, organizational development, education, or a related field plus two years of full-time experience.
* TS IV: Graduation from an accredited four-year college or university with major course work in human resources, organizational development, education, or a related field plus three years of full-time experience.
* All levels, twelve semester hours of graduate study from an accredited college or university may be substituted for each year of the required qualifying experience; A doctorate degree from an accredited college or university will satisfy the minimum qualifications; One additional year of qualifying experience may be substituted for each year (30 semester hours) of the required college.
Selected candidate must be willing and able to participate in an extended blindfold-immersion training program. Must be flexible as working hours may vary depending on students' training needs and may include evenings and weekends. Work involves travel up to 5% of time, and method of transportation is the responsibility of the employee.
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: **********************************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search).
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$3.6k-6.6k monthly 37d ago
Intern Engineering Support - Design Division - Austin, TX
Texas Department of Transportation 3.8
Texas Department of Transportation job in Austin, TX
The Texas Department of Transportation is an Equal Opportunity Employer.
If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.
Additional Applicant Information for applicants
Minimum Qualifications:Education\:
High School / Entry Summer in recommended high school plan
Other Conditions:
Must be enrolled in an engineering or related science degree program in an accredited college or university accepted by TX PELS.
Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school.
Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.
Experience\:
None Required
Experience can be satisfied by full-time or prorated part-time equivalent
Licenses and Certifications:
Safety Impact Certificate
Competencies:
Use computers and applicable programs, applications, and systems
Communicate effectively
Follow verbal and written instructions
Follow applicable safety standards, practices, and procedures
Protects sensitive and confidential information
Physical Requirements and Working Conditions:
Subject to inside and outside environmental conditions
Sedentary work\: lift up to 10 lbs at a time and occasionally carry files/small tools
Finger-pricking, pinching, typing; working primarily with finger rather than whole hand
Standing-prolonged periods of time
Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
Conditions of Employment:
Please read the Standard Conditions of Employment (TxDOT) for all positions
This job has been identified as physically demanding and will require a pre-employment physical.
Must pass a drug test prior to employment for safety impact positions. This is a Safety Impact position and will be subject to random drug testing.
Please note that the Department of Transportation's Drug and Alcohol Testing Regulation - 49 CFR Part 40, at 40.151(e) - does not authorize “medical marijuana” under a state law to be a valid medical explanation for a positive drug test result for an employee in this position.
Are you looking for practical work experiences to enhance your academic path and increase your potential future employment opportunities or help clarify your career interests? Are you available to contribute your skills and experiences to an organization that fosters a culture of creativity, innovation, and teamwork? If so, the Design Division is the place for you!
The Design Division is looking for interns who are currently enrolled in engineering, landscape architecture, survey, and related disciplines to join our team. Our work includes a variety of disciplines that provide statewide support in areas such as ADA/pedestrian elements, landscape architecture, photogrammetry and remote sensing, 3D roadway design, roundabouts and innovative intersections, roadway design, traffic operational modeling, and hydrology/hydraulics. We collect and analyze data, design and provide design support services, perform project oversight reviews, and collaborate with workgroups in a variety of disciplines and across the state.
**** Full-time employment may be available when school is not in session, based on business needs.
At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:
Retirement Plans
Alternative and/or Flexible Work Schedules
Paid Leave and Holidays
Health Premiums paid at 100% for Full-Time Employees
On-the-Job Training
Tuition Assistance Program
Holistic Wellness Program with Leave Incentives
Career Development and Advancement Opportunities
Family-Friendly Policies and Programs
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.
For a complete list of our total compensation package please visit our website at\: Total Compensation Package
To view benefits available to all State of Texas employees visit\: Benefits at a Glance | ERS (texas.gov)
Must be enrolled in an engineering or related science degree program in an accredited college or university accepted by TX PELS. Assists in transportation engineering support work such as construction or maintenance inspection, structural construction or maintenance, laboratory work, landscaping, surveying or engineering data collection, operating data collection equipment, and other entry-level engineering support work. Employees at this level perform assignments following specific instructions and are subject to frequent review by the immediate supervisor.
Essential Duties:
Develops spreadsheets, databases, and other electronic documents in support of engineering design for transportation projects.
Assists with 2D/3D design/drafting activities, including preparing and updating drawings for highway projects, 3D model reviews to verify geometric elements meet criteria, etc.
Assists with hydrology and hydraulics engineering design and plan review for highway projects.
Assists with reviews of engineering submittals, including preliminary bridge layouts, schematics, final design/construction drawings, and other associated engineering details and documents.
Assists with the development of roadway geometric design and project development guidance and related tools.
Assists with update of design manuals, engineering standards, specifications, etc.
Assists in traffic and safety analysis for highway and intersection projects.
Assists in surveying, remote sensing, and photogrammetry projects
Assists in landscape engineering and architectural design and plan review for highway projects.
Performs other job responsibilities as assigned.
TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.
Click on the appropriate occupational category to view the MOS codes.
$47k-66k yearly est. Auto-Apply 34d ago
Purchaser (Austin)
State of Texas 4.1
Austin, TX job
Who We Are: The Texas Workforce Commission (TWC), a Certified Best Place for Working Parents, is seeking a Purchaser III to join our Business Operations Division, in the Purchasing and HUB Services unit. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based out of 1117 Trinity St, Austin, Texas in the Procurement and HUB Services department.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
Who You Are:
The ideal candidate has strong verbal and written skills, excellent customer service, and must be a team player, and must live in or be willing to relocate to Texas to be considered for this position. The candidate will have a secure, dedicated workspace with Internet service, ability to maintain a reliable and consistent work schedule, and availability for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.
What you Will Do:
The Purchaser III performs complex (journey-level) purchasing and procurement work. Work involves purchasing and procuring commodities, equipment, and services using guidelines, rules, policies, and laws. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
You Will be Trusted To:
* Review requisitions for completeness and compliance with applicable requirements prior to processing, processes Purchase Orders (POs) and sends correspondence needed to procure selected goods and services.
* Determine appropriate Centralized Masters Bidders List vendors to solicit or select state term contract vendors.
* Enter all necessary information into agency PeopleSoft financial system.
* Communicate with requesters, accounting, and vendors to ensure timely delivery of goods and services.
* Work with requesters, subject matter experts, stakeholders, agency staff and purchasing staff to coordinate or resolve purchasing related issues.
* Initiate, approve, and process emergency purchases.
* May provide guidance to others.
* Perform related work as assigned.
You Qualify With:
* One year and six months of experience in the purchasing and procurement of goods and services.
* Relevant academic credits may be applied toward experience qualifications for this position.
You Are a Great Fit With:
* Certified Texas Contract Developer (CTCD).
* Experience in government purchasing, specifically in information technology, facility services/maintenance purchases.
* One or more years' experience in the purchasing and procurement of goods and services.
* Bachelor's degree from an accredited college or university with major coursework in business administration, public administration, or a related field.
* One year of government purchasing experience.
You Gain:
* Competitive salary: $4,197.00/month
* State of Texas ERS Retirement Plan and 401K options available
* Defined Retirement Benefit Plan
* Optional 401(k) and 457 accounts
* Medical Insurance
* Paid time off, including time for vacation, sick and family care leave
* Additional benefits for active employees can be found at ***********************************************************
Duty requires up to 10% travel (within the state of Texas) and the ability to lift 10 pounds.
Must obtain Certified Texas Contract Developer (CTCD) certification within six months of hire date, or as soon thereafter that available classes and testing will allow.
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: *****************************************************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$4.2k monthly 21d ago
Manager (Austin)
State of Texas 4.1
Austin, TX job
WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE:
An experienced and results-oriented manager seeking to lead a talented team responsible for administering the Work Opportunity Tax Credit (WOTC) program. You are committed to maximizing the program's effectiveness in assisting employers with receiving tax credits for hiring qualified job seekers from targeted groups facing employment barriers. You are adept at identifying opportunities to improve program outreach and efficiency, ensuring compliance with federal regulations, and providing expert guidance to stakeholders.
WHAT YOU WILL DO:
The Manager I performs routine (journey-level) managerial work administering the daily operations and activities of a business function, division, or department. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO:
* Establish goals and objectives to meet DOL and TWC performance measures.
* Develop guidelines, procedures, and policies to manage department activities and functions.
* Develop schedules, priorities, and standards for achieving established goals.
* Coordinate and evaluate business functions and department activities.
* Develop and evaluate budget requests and monitor budget expenditures.
* Monitor workflow to effectively assign work and detect bottlenecks ensuring the unit achieves performance metrics.
* Monitor unit compliance with US Department of Labor (DOL) procedures and policies; develop solutions/procedures to improve work efficiency to ensure compliance.
* Manage human resource functions, including supervision of all assigned staff. Prepare and deliver performance appraisals, work with staff to correct performance issues through coaching and performance improvement plans.
* Prepare communication to program staff regarding policies and procedures to be implemented based on DOL and/or Agency guidance. Will confer with DOL staff to determine, clarify, and obtain interpretation of regulations and procedures regarding the WOTC program.
* Develop and implements management and dashboard reports to interpret and analyze real-time performance data.
* Perform other duties as assigned
YOU QUALIFY WITH:
* Four years of experience in management analysis, organizational development, or methods and systems work.
* Relevant academic credits may be applied toward experience qualifications for this position.
YOU ARE A GREAT FIT WITH:
* Ability to manage business function, division, or department activities.
* Ability to establish goals and objectives.
* Ability to devise solutions to administrative problems.
* Ability to develop and evaluate administrative policies and procedures.
* Ability to prepare reports.
* Ability to communicate effectively.
* Ability to plan, assign, and supervise the work of others.
* Knowledge of local, state, and federal laws and regulations relevant to business function, division, or department areas and of the principles and practices of public administration and management.
* Skill in using logic and reasoning to identify the strengths weaknesses of alternative solutions, conclusions, or approaches to problems.
* Skill in operating computers and applicable computer software.
YOU GAIN:
* A Family Friendly Certified Workplace.
* Competitive starting salary: $5,761.87 - $6,049.96/month
* Defined Retirement Benefit Plan
* Optional 401(k) and 457 accounts
* Medical Insurance
* Paid time off, including time for vacation, sick and family care leave
* Additional benefits for active employees can be found at ***********************************************************
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: **********************************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$5.8k-6k monthly 60d+ ago
Counsel Substitute I - Travis County State Jail (042843)
Texas Department of Criminal Justice 3.8
Texas Department of Criminal Justice job in Austin, TX
Performs entry-level work as a representative and an advocate of inmates in a correctional facility. Work involves providing technical support to inmates in the disciplinary process. Works under close supervision with minimal latitude for the use of initiative and independent judgment.
II. ESSENTIAL FUNCTIONS
A. Notifies and interviews inmates charged with violations of agency, facility, or unit rules and
regulations; explains charges to inmates and agency and contract facility employees;
investigates allegations; conducts interviews and prepares a written summary of witness
statements; and obtains all available forms of evidence.
B. Prepares and maintains accurate records on activities, assignments, and dispositions; and
prepares related reports.
C. Assists in analyzing inmates' positions, developing strategies of defense, and advising inmates
of alternative plans of action; represents inmates at disciplinary hearings; negotiates the
mitigation of punishments; and advises and assists inmates with disciplinary appellate
procedures.
D. Assists in maintaining security of inmates.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
III. MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Graduation from an accredited senior high school or equivalent or GED.
2. Experience in customer service, clerical, administrative support, technical program support,
inmate discipline, or criminal justice preferred.
B. Knowledge and Skills
1. Knowledge of the agency inmate disciplinary process preferred.
2. Knowledge of agency and departmental organizational structure, policies, procedures,
rules, and regulations preferred.
3. Skill to communicate ideas and instructions clearly and concisely.
4. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the
public.
5. Skill to interpret and apply rules, regulations, policies, and procedures.
6. Skill to review technical data and prepare technical reports.
7. Skill in problem-solving techniques.
8. Skill in the use of computers and related equipment in a stand-alone or local area network
environment.
9. Skill to prepare and maintain accurate records, files, and reports.
IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend
repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze,
alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate
motor equipment.
B. Conditions include working inside and outside, working around machines with moving parts and
moving objects, radiant and electrical energy, working closely with others, working alone,
working protracted or irregular hours, excessive heat, cold, humidity, dampness and chill, dry
atmosphere, excessive or intermittent noise, constant noise, dust, fumes, smoke, gases,
slippery or uneven walking surfaces, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include
computer and related equipment, calculator, copier, fax machine, tape recorder, digital recorder,
telephone, dolly, and automobile.
$35k-46k yearly est. 4d ago
Ombudsman (Austin)
State of Texas 4.1
Austin, TX job
Who We Are: The Texas Workforce Commission connects people with careers across the state. We are a Family-Friendly Certified Workplace offering excellent work-life balance, competitive salaries, professional development opportunities, and outstanding benefits. This position is located at 101 E. 15th Street, Austin, TX, in the Customer Relations department.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
What You Will Do:
The Ombudsman I performs routine (journey-level) mediation and customer assistance work to help resolve concerns, disputes, and complaints related to TWC programs and services. Work is performed under moderate supervision with limited latitude for independent judgment. The ideal candidate is expected to report to the office daily.
You Will Be Trusted To:
* Conduct intake of issues and disputes, log cases, and track progress.
* Respond to inquiries and explain relevant rules, regulations, and procedures.
* Provide assistance to customers by phone, email, or in person.
* Facilitate communication between parties to promote resolution.
* Review and organize supporting documentation for case review.
* Document all case actions and maintain accurate records.
* Refer complex cases to higher-level staff as appropriate.
* Handle customer service calls for the agency part of the day.
* Perform related duties as assigned.
You Are a Great Fit With:
Knowledge of:
* State and federal laws, regulations, and policies related to agency programs.
* Customer service, conflict resolution, and mediation principles.
* Office procedures and records management practices.
Skill in:
* Communication, mediation, and problem-solving.
* Using computers and other office software.
* Managing multiple priorities and meeting deadlines.
Ability to:
* Explain rules and procedures clearly and accurately.
* Analyze information, prepare reports, and identify effective solutions.
* Exercise sound judgment, maintain confidentiality, and handle sensitive issues professionally.
* Learn and apply agency policies and program requirements.
You Qualify With:
* One year of full-time experience in resolving disputes, complaints and/or grievances, or performing investigations, or counseling, or in paralegal work, or experience in claims management, insurance, social work, workers' compensation, counseling, mediation, or dispute resolution work.
* Relevant academic credits may be applied toward experience qualifications for this position.
* Acceptance into a TWC Internship or TWC Apprenticeship will satisfy the minimum qualifications.
You Gain:
* Family-Friendly Certified Workplace
* Competitive salary: $4,359.79/month
* Defined Retirement Benefit Plan
* Optional 401(k) and 457 accounts
* Medical, vacation, sick, and family care leave benefits
* More information at: ***********************************************************
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: ***********************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$4.4k monthly 60d+ ago
Administrative Assistant IV - Intake Interviewer - Halbert Unit (028288)
Texas Department of Criminal Justice 3.8
Texas Department of Criminal Justice job in Burnet, TX
Performs highly complex administrative support work. Work involves providing and coordinating administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under limited supervision with moderate latitude for the use of initiative and independent judgment.
II. ESSENTIAL FUNCTIONS
A. Performs technical support work for an agency program; conducts interviews with newly received inmates to obtain criminal and social history background information; and prepares intake processing paperwork.
B. Prepares, edits, and distributes correspondence, reports, studies, forms, and documents; and compiles, enters, and edits data for charts, graphs, databases, summaries, and reports.
C. Prepares and disseminates information concerning agency programs and procedures; and responds to inquiries regarding technical program rules, regulations, policies, and procedures.
D. Assists in the development of administrative and technical assistance policies and procedures; and assists in reviewing and seeking solutions to problems.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
III. MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Graduation from an accredited senior high school or equivalent or GED.
2. Two years full-time, wage-earning customer service, clerical, secretarial, administrative support, technical program support, or criminal justice experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience for a maximum substitution of two years.
3. Computer operations experience preferred.
4. Criminal justice experience preferred.
5. Case processing, report writing, or interviewing experience preferred.
B. Knowledge and Skills
1. Knowledge of office practices and procedures. 2. Knowledge of business terminology, spelling, punctuation, and grammar.
3. Knowledge of applicable state and federal laws, rules, regulations, and statutes.
4. Knowledge of agency intake procedures preferred.
5. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
6. Skill to communicate ideas and instructions clearly and concisely.
7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
8. Skill to interpret and apply rules, regulations, policies, and procedures.
9. Skill to review technical data and prepare technical reports.
10. Skill in the use of computers and related equipment in a stand-alone or local area network environment.
11. Skill to type 45 words per minute (with no more than 10 errors) preferred.
12. Skill to interpret and translate Spanish to English and English to Spanish preferred.
IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dictation equipment, microfilm equipment, camera, dolly, and automobile.
$33k-42k yearly est. 4d ago
Information Technology Auditor (Austin)
State of Texas 4.1
Austin, TX job
WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity Street, Austin, Texas, in the Chief Info Security Officer department.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHAT YOU WILL DO:
In this role you will perform advanced (senior-level) audit analysis work, under the direction of the Governance, Risk, and Compliance Manager, essential for TWC to fulfill its mission of service to people who live in Texas. Work involves assessing agency assets and delivering cybersecurity control compliance monitoring, threat assessment, cyber intelligence, managing plan of actions and milestones (POAMs), and vulnerability assessment services. Work may involve occasional travel to other locations/work sites to perform TWC services. After hours support may be required to respond to security incidents. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO:
* Collaborate with cross-functional teams across the agency to ensure understanding and implementation of cybersecurity requirements.
* Manage Plan of Action and Milestones (POAM) tracking.
* Perform information technology security reviews and general information technology or application control reviews, as needed, to address audit objectives.
* Prepare and review audit reports dealing with complex and sensitive issues in a timely manner for internal and external audiences.
* Review and recommend information technology control elements to mitigate information technology risks regarding the confidentiality, integrity, and availability of business information.
* Participate in the response to cybersecurity incidents through forensic analysis of information systems and forensic recovery of data using assessment tools. Documents incident response actions and results during and post response. Participate in post-incident review and analysis to improve Agency protection, detection and response efforts.
* Perform other duties as assigned.
YOU QUALIFY WITH:
* Graduation from an accredited four-year college or university with major coursework in information systems, accounting, business administration, finance, economics, public affairs/administration, or a related field; plus four years of full-time experience in information systems, program or Information Technology auditing, control, or security work; or in management information systems analysis, business process analysis, contract monitoring, or in positions which provided extensive knowledge of agency budgetary controls or administrative procedures and related state and federal regulatory laws, one year of which must have been in a supervisory or administrative management capacity.
* A license to practice as a Certified Public Accountant (CPA) in Texas will satisfy the educational requirement and two years of the nonsupervisory or non-administrative management experience.
* A certificate to practice as a Certified Internal Auditor (CIA) or as a Certified Information Systems Auditor (CISA) will satisfy the educational requirement and two years of the non-supervisory or non-administrative management experience.
* One year of full-time qualifying experience may be substituted for each year (30 semester hours) of education.
YOU ARE A GREAT FIT WITH:
* Experience conducting audits and security assessments of policies, standards, procedures, and technical environments within state and federal regulatory frameworks.
* Strong understanding of cybersecurity program implementation, control effectiveness monitoring, and risk management.
* Experience evaluating IT controls and analyzing complex security issues in decentralized environments to identify areas for improvement.
* Proficiency in technical writing, data analysis, and communicating audit findings while providing excellent customer service.
* Up-to-date knowledge of cybersecurity regulations and active participation in awareness initiatives and training programs to promote best practices.
* Ability to interpret and apply cybersecurity regulations to agency systems.
* Ability to provide excellent customer service and communicate effectively.
* Participates in cybersecurity awareness initiatives and delivers training to promote best practices across the organization.
* Maintains up-to-date knowledge of cybersecurity statutes, regulations, and requirements issued by federal, state, and industry authorities (e.g., IRS, NIST, SSA, CJIS).
* Monitors IT security related websites, newsgroups, organizations and publications. Recommends best practices and improvements to agency IT security standards and procedures. Develops, prepares, and delivers reports and presentations on security related matters.
YOU GAIN:
* A Family Friendly Certified Workplace.
* Competitive salary: $7,508.60/month
* Defined Retirement Benefit Plan
* Optional 401(k) and 457 accounts
* Medical Insurance
* Paid time off, including time for vacation, sick and family care leave
* Additional benefits for active employees can be found at ***********************************************************
Work may involve occasional travel to other locations/work sites to perform TWC services. After hours support may be required to respond to security incidents.
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: ***************************************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$7.5k monthly 16d ago
Software Engineer (Austin)
State of Texas 4.1
Austin, TX job
WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based at 1411 Brazos St, Austin, Texas in the IT Infrastructure Services department.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE:
Seeking an IT professional who uses technology, development and design techniques to solve business problems, while adhering to the adopted System Development Life Cycle (SDLC). The ideal candidate will have strong program development, documentation and leadership skills. Document management system to know various levels and functionality of the system. Must have the ability to communicate in a professional, customer-focused manner.
WHAT YOU WILL DO:
The Software Engineer (Programmer IV) performs advanced (senior-level) computer programming work. Work involves overseeing programming projects; analyzing, designing and documenting logical, structured programs and systems appropriate to customer needs to automate processing, innovate modern IT solutions for evolving mission-critical business systems, or to improve the efficiency of existing systems. Activities will include plan and design, problem solving, coding, testing, implementation and production support. Work is performed under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Maintains a reliable predictable work schedule. May provide guidance or oversee the work of others. May be called upon to work outside of normal business hours to complete urgent assignments or troubleshoot critical issues.
YOU WILL BE TRUSTED TO:
* Perform advanced computer programming work on assigned projects.
* Provide leadership to all aspects of the projects to ensure timely completion through activity definition, sequencing, duration estimation, schedule development and schedule control.
* Assist with creation and maintenance of documentation for all projects.
* Assist in creation and monitoring purchases/contracts (statement of work) associated with projects assigned to the (Business Systems Integration) BSI team.
* Effectively communicates technical issues, project status, budgets, progress, and issues to management, project team, and project sponsors in both written and verbal form.
* Monitors compliance of staff in meeting established standards.
* Develops resource and cost estimates, manages budgets, and monitors expenditures.
* May include training, presentations, or system demonstrations.
* Responsible for ensuring that all procedures and specifications related to disaster recovery efforts are properly maintained.
* Ensure compliance with all Federal, State, and agency laws, rules, policies, and procedures including IT Handbook and Standard Operating Procedures (SOPs) that govern TWC IT.
* Cultivate a relationship with customers based on competency, trust, and delivering tangible results to business needs.
* Contribute to teamwork and communicate effectively.
* Promote an image of IT excellence.
* Performs other duties as assigned to maintain IT operations.
YOU ARE A GREAT FIT WITH:
* Experience with programming languages of C#, Java, Javascript.
* Experience with FileNet.
* Experience with scanning systems.
* Experience with Structured Query Language (SQL) Tools for DB2 or SQL Server.
* Experience in specification/technical writing.
* Experience with Agile methodologies.
* Experience with Microsoft Office, Visio, and Project.
* Experience with Captiva and/or ImageTrust.
* Two or more years' experience in writing code.
YOU QUALIFY WITH:
* Four years of full-time experience in data processing, computer science, computer programming, systems analysis, and/or related field.
* Relevant academic credits may be applied toward experience qualifications for this position.
YOU GAIN:
* A Family Friendly Certified Workplace.
* Competitive starting salary: $6,400.00 - $7,900.00/month
* Defined Retirement Benefit Plan
* Optional 401(k) and 457 accounts
* Medical Insurance
* Paid time off, including time for vacation, sick and family care leave
* Additional benefits for active employees can be found at ***********************************************************
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: ***************************************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$6.4k-7.9k monthly 21d ago
Manager II - Substance Use Treatment Programs - Rehabilitation and Reentry Division - Austin (010686) - EXTENDED
Texas Department of Criminal Justice 3.8
Texas Department of Criminal Justice job in Austin, TX
Performs moderately complex managerial work administering the daily operations and activities of the Substance Use Treatment Program. Work involves establishing goals and objectives; developing guidelines, policies, and procedures; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating program activities; developing and evaluating budget requests; monitoring budget expenditures; and supervising the work of others. Works under general supervision with limited latitude for the use of initiative and independent judgment.
II. ESSENTIAL FUNCTIONS
A. Manages the activities of staff within the Substance Use Treatment Programs; establishes program goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; plans, implements, coordinates, monitors, and evaluates program operations and services; and monitors compliance with agency policies and procedures, regulations, and program requirements.
B. Develops and implements techniques for evaluating program operations; oversees special investigations and research studies; develops program policy and procedure manuals; and manages education and training programs.
C. Conducts surveys, unit visits, and inspections; oversees the preparation of and monitors required performance report reviews; and prepares and oversees the preparation of reports of findings and recommendations.
D. Provides technical assistance, training, and interpretation of agency standards; and provides liaison with agency departments, management, and units and other agencies and organizations.
E. Supervises the work of others.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
III. MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Business Administration, Criminal Justice, Behavioral Science, or a related field preferred. Each year of experience as described below in excess of the required seven years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis.
2. Seven years full-time, wage-earning rehabilitative programming, program administration, or criminal justice experience.
3. Four years full-time, wage-earning experience in the supervision of employees.
4. Criminal justice rehabilitation experience preferred.
B. Knowledge and Skills
1. Knowledge of the principles and practices of public administration and management.
2. Knowledge of applicable state and federal laws, rules, regulations, and statutes.
3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
4. Skill to communicate ideas and instructions clearly and concisely.
5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
6. Skill to interpret and apply rules, regulations, policies, and procedures.
7. Skill in administrative problem-solving techniques.
8. Skill in the use of computers and related equipment in a stand-alone or local area network environment.
9. Skill to review technical data and prepare technical reports.
10. Skill to oversee program activities.
11. Skill to establish goals and objectives.
12. Skill to develop and evaluate administrative policies and procedures.
13. Skill to supervise the work of others.
IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs, perceive depth, operate a motor vehicle, and operate motor equipment.
B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.
$45k-65k yearly est. 4d ago
Rehabilitation Assistant (San Marcos)
State of Texas 4.1
San Marcos, TX job
For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment.
MAKE A DIFFERENCE AND HELP PEOPLE WITH VR
According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities.
PUBLIC SERVICE IN VR IS FOR YOU…
* If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals!
* If you are looking for career and advancement opportunities. 38% of employees in VR have 15 years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans.
* If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay.
* If you have direct VR Counseling work experience, receive higher starting salary.
* If you want to advance your education with our tuition assistance program.
* FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals.
The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is seeking a Rehabilitation Assistant (RA) I - Sr RA to join the Vocational Rehabilitation Department located at 4794 Transportation Way, San Marcos, Texas.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
Benefits to working for TWC include:
* Competitive starting salary: $3,333.33 - $4,251.92/month.
* Salary and position level will be based on experience and demonstrated skills.
* This is a career ladder position which means each level is required to meet the established career ladder requirements in order to be promoted to the next level.
* Additional benefits for active employees: ***********************************************************
The RA I - Sr RA assists the assigned VR Counselors in providing services to customers to achieve successful employment outcomes. The RA provides basic information regarding VR programs, services, and referral information to customers and vendors.
The ideal candidate will be detail oriented and have excellent planning/organizing/time management/communication skills with the ability to prioritize/coordinate work in an independent manner to achieve goals.
GENERAL DUTIES:
* Performs: Entry level human services/rehabilitation support work; Routine caseload support service such as creating/maintaining/reviewing technical case management forms/files for accuracy utilizing the electronic case management system.
* Collects information for intake/profile process.
* Maintains appropriate business relationships with providers/businesses/customers/staff.
* Prepares/reviews reports for accuracy on monitored services.
* Provides: Casework services/assistance to VR Counselors in certification of eligibility; Service delivery tasks and utilize the electronic case management system and other agency supported software programs; Initial screening for individuals applying for VRS service programs.
* Participates in Vocational Rehabilitation Services (VRS) training.
* Furnishes information regarding Texas Workforce Solutions (TWS)/VRS Program, services and requirements to applicants/customers/families/vendors/businesses/general public.
* Performs other related work as assigned.
PREFERRED QUALIFICATIONS:
* Eighteen (18) months experience in office practices and office support work utilizing a personal computer in a Windows' based environment
* Experience in: Applying purchasing procedures; Case guidelines, regulations and policies; Case management support functions
* Knowledge of: Community and government service delivery systems; Mental illness and emotional components of physical illness
* Ability to: Interpret highly complex policies/procedures; Maintain confidentiality; Analyze/interpret highly complex financial data
* Skill in interviewing and in conducting individual needs assessments
* Related work experience at all levels is defined as case management support, purchasing and general knowledge of disabilities
MINIMUM QUALIFICATIONS:
* RA I: One year of full time qualifying experience in human services, social science, business, or a related field and graduation from a standard senior high school or equivalent. Thirty (30) semester hours in human services, social science, business, or a related field may be substituted for experience.
* RA II: Graduation from an accredited four-year college or university with major coursework plus one year and six months of full time qualifying experience in human services, social science, business, or a related field. One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required education.
* RA III: Graduation from an accredited four-year college or university with major coursework plus two years of full time qualifying experience in human services, social science, business, or a related field. One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required education.
* Sr. RA: Graduation from an accredited four-year college or university with major coursework plus two years and six months of full- time qualifying experience in human services, social science, business or a related field. One year of full-time experience may be substituted for each year (30 semester hours) of education.
All levels:
Experience as a Rehabilitation Assistant cited above must be in accordance with the career ladder requirements of the agency.
Position may involve working hours other than 8:00AM-5:00PM, Monday-Friday and involves travel 10% of the time, including some overnight travel (Method of transportation is the responsibility of employee).
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: ***********************************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search).
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$3.3k-4.3k monthly 60d+ ago
Network Engineer (Austin)
State of Texas 4.1
Austin, TX job
WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based at 1411 Brazos St, Austin.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE:
Seeking an IT professional who uses analysis and design techniques to solve business problems using technology. The ideal candidate will have strong problem solving, critical thinking and analytical skills. Must have the ability to communicate in a professional, customer-focused manner.
WHAT YOU WILL DO:
The Network Engineer (Network Specialist V-VI) performs advanced to highly advanced and/or supervisory (senior-level) work overseeing activities associated with a Local Area Network (LAN) and/or Wide Area Network (WAN), Internet and intranet systems, and other data networks; planning, designing, and integrating data telecommunications networks; designing, installing, and monitoring networks; monitoring and analyzing existing hardware and software; developing policies and procedures; preparing budget recommendations; and evaluating potential network enhancements. Works under minimal supervision, with considerable to extensive latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO:
* Strategic planning, design, rollout, 24/7 operations, performance, and security of the internal network that provides services to TWC employees, contractors, and vendors. Maintain Blue Cat, DNS, DHCP, and IPAM solutions.
* Maintain, monitor and document the Local Area and Wide Area network infrastructure and provide Network Diagrams when needed.
* Monitor network infrastructure (including Cloud architecture) to ensure fault tolerance and redundancy of critical system.
* Review, analyze, troubleshoot, interpret, and implement and install firewall rules and the impact on network behavior.
* Perform and coordinate on-going maintenance and problem resolution to ensure Local and Wide Area network performance and integrity.
* Evaluate existing network and system procedures and make recommendations for improvements.
* Perform and coordinate installation and configuration of LAN/WAN equipment, wiring, connectors and all other hardware and software that relates to providing end user communication needs on the LAN/WAN.
* Work with Building and Facilities staff to ensure end user additions, moves and changes are completed on schedule.
* Maintain and provide added port availability.
* Research and evaluate various hardware and software resources.
* Perform risks assessments and disaster recovery responsibilities.
* Participate in research, planning, acquisition, testing and implementation phases of assigned LAN/WAN-related projects.
* Perform problem determination and resolution on hardware and software related to the LAN/WAN network equipment and end-user problem determination and resolution.
* Maintains up to date information on assigned problems within the helpdesk problem management system.
* There may be some travel involved (5%) for training and site visits and the position may have on-call responsibilities.
* Other duties and assigned data communications tasks, as needed.
YOU ARE A GREAT FIT WITH:
* Graduation from an accredited four-year college or university, plus six years of full-time related work experience.
* One year of utilizing project management in leading large-scale network projects.
* Open Source network management tools such as Wireshark and MRTG (Multi Router Traffic Grapher).
* Panduit Pan-Net cabling system.
* Python programming experience.
* Installing, configuring and maintaining Cisco Network's Enterprise hardware.
* IP Subnetting and IP Routing; Implements and configures routed and switched data networks. Performs configuration of routing protocols, e.g., OSPF, EIGRP, and BGP.
* Using OSI model as a troubleshooting process.
* Ability to communicate technical concerns and solutions to many different people with varying degrees of technical knowledge.
* Ability to put together project plans, work break down structures, and present following PMBOK methodologies.
* Industry related certifications are a plus but not required: Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network , Information Technology Infrastructure Library (ITIL) and Project Management Professional (PMP) or formal project management training and/or certification.
YOU QUALIFY WITH:
* Network Specialist V: Four years of full-time experience in networks, telecommunications, and/or utilizing personal computer hardware and software.
* Network Specialist VI: Five years of full-time experience in networks, telecommunications, and/or utilizing personal computer hardware and software.
* Both Levels: Relevant academic credits may be applied toward experience qualifications for this position.
YOU GAIN:
* A Family Friendly Certified Workplace.
* Competitive starting salary: $7,000.00 - $8,750.00/month
* Defined Retirement Benefit Plan
* Optional 401(k) and 457 accounts
* Medical Insurance
* Paid time off, including time for vacation, sick and family care leave
* Additional benefits for active employees can be found at ***********************************************************
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: **************************************************************************************
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
$7k-8.8k monthly 60d+ ago
Program Specialist II - Victim Notification - Victim Services Division (713412) - PART -TIME
Texas Department of Criminal Justice 3.8
Texas Department of Criminal Justice job in Austin, TX
Performs moderately complex consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program; providing consultative services and technical assistance to program staff, governmental agencies, community organizations, and the public; and providing guidance to others. Works under general supervision with limited latitude for the use of initiative and independent judgment.
ESSENTIAL FUNCTIONS
A. Assists in planning, developing, and implementing agency services provided to crime victims; assists in developing program policies and procedures; recommends and coordinates activities to produce a more effective program; and ensures compliance with agency policies, procedures, laws, regulations, and legislative mandates.
B. Assists program staff in determining trends and resolving technical problems; prepares and assists in the preparation of operational manuals and training and educational materials; and provides training in the program area.
C. Studies and analyzes operations and problems and prepares reports of findings and recommendations; initiates new services; and prepares and reviews administrative reports, correspondence, and other documents.
D. Provides information to victims regarding offender status and parole review eligibility and crime victims' rights; works with crime victims to identify and address special needs in relation to the criminal justice process; and serves as a liaison with victim services and other departments, divisions, victims, organizations, agencies, and the public.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Bachelor's degree from a college or university accredited by an organization recognized by
the Council for Higher Education Accreditation (CHEA) or by the United States Department
of Education (USDE). Major course work in Criminal Justice, Public Administration,
Business Administration, Behavioral Science, Social Services, or a related field preferred.
Each year of experience as described below in excess of the required three years may be
substituted for thirty semester hours from an accredited college or university on a year-foryear basis.
2. Three years full-time, wage-earning program administration, public administration, criminal
justice, or victim services experience.
3. Victim services experience preferred.
4. Technical writing experience preferred.
5. Experience in the use of Microsoft Office Suite or equivalent to include word processing,
spreadsheet, database, or presentation software programs preferred.
B. Knowledge and Skills
1. Knowledge of the principles and practices of public administration and management.
2. Knowledge of state and federal laws, rules, regulations, and statutes affecting victims'
rights.
3. Knowledge of parole, probation, and institutional procedures and practices preferred.
4. Knowledge of agency and departmental organizational structure, policies, procedures,
rules, and regulations preferred.
5. Skill to communicate ideas and instructions clearly and concisely.
6. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the
public.
7. Skill to interpret and apply rules, regulations, policies, and procedures.
8. Skill in administrative problem-solving techniques.
9. Skill in the use of computers and related equipment in a stand-alone or local area network
environment.
10. Skill to review technical data and prepare technical reports.
11. Skill to develop and evaluate administrative policies and procedures.
12. Skill in public address.
13. Skill to train others.
ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend
repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize,
lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor
equipment.
B. Conditions include working inside, working around machines with moving parts and moving
objects, radiant and electrical energy, working closely with others, working alone, working
protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include
computer and related equipment, calculator, copier, fax machine, telephone, dolly, and
automobile.
$37k-48k yearly est. 6d ago
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