Scheduling Specialist jobs at Texas Health Resources - 85 jobs

NOW OFFERING: CLINICAL LADDER AND COMPETITIVE HOURLY RATES COMPREHENSIVE ONBOARDING AND TRAINING PROGRAM SCRUB VOUCHER + 20% OFF FOR SCRUB PURCHASE * SCREENINGS & INTERVIEWS ONGOING - NEXT HIRE DATE 2.16.26* Maintains the efficient workflow of all front office functions including appointment scheduling, medical records, patient registration, insurance verification, and checkout. In addition, you will be responsible for contributing to the growth and success of HealthTexas while upholding our Mission, Vision and Values. Culture and Values Expectations At HealthTexas, we believe that our workplace culture is the cornerstone of our success. We are committed to fostering an inclusive, collaborative, and innovative environment where every Associate feels valued, empowered and motivated to reach their full potential. Our culture is the driving force behind our mission "to deliver quality and compassionate care with outstanding service, every patient, every time". As a (Job Title) at HealthTexas we expect you to embody and promote our Values and defined behavioral expectations. * Integrity: Do the right thing, the right way, every time. * Be honest and uphold commitments and responsibilities, earn the trust and respect of the team and those we serve, and maintain privacy and confidentiality. * Compassion: Treat everyone with respect and dignity. * Foster an environment of inclusivity and well-being, practice patience and empathy, and assume positive intent. * Synergy: Collaborate to improve outcomes. * Invite and explore new opportunities, promote effective communication and teamwork, take pride in yourself, your work and HealthTexas. * Stewardship: Use resources responsibly and efficiently. * Implement effective strategies to attain goals, achieve maximum productivity and results, and seek continuous knowledge and improvement. Job Responsibilities * Follows all HealthTexas Medical Group policies and procedures to include but not limited to human resources, clinic, administrative, HIPAA and compliance. * Greets patients and visitors. Checks in patients. Verifies and updates necessary information in the medical record and patient registration. Enters patient demographics and insurance information into the computer. Assists patients with physical difficulties. Notifies the medical assistant when a patient is ready. * Maintains appointment schedules. Confirms appointments and obtains referral information. * Verifies insurance coverage. * Answers telephone, screens calls and visitors, takes messages, and provides routine information. * Displays courtesy, professionalism, compassion and positive helpful attitude in interactions with providers, staff, patients and visitors. * Maintain appropriate levels of cash and balance cash drawer per company procedure. * Processes payments received in person and by mail. Records, totals and prepares monies for deposit according to company procedure. * Refers patients to billing/or supervisor for clarification or discussion of account and/or payment terms. * Operation and maintenance of credit and collection equipment * Maintains appropriate supply inventory. * Maintains patient charts, updates and other information according to policies and procedures. * Prepares new charts. Ensures new patient paperwork is filled out, received and scanned into EMR. Annually updates establish patient paperwork and scans into EMR. * Types work excuses as directed. Sorts and delivers mail, medical records, and other correspondence. * Maintains work area and lobby in neat and orderly manner. * Attends required meetings and participates in committees as requested. * Maintains patient confidentiality and complies with HIPAA regulations. * Uses oral and written communication skills to effectively convey ideas in a clear, positive manner. * Maintains established medical group policies, procedures, objectives, quality assurance, safety, environmental and infection control. * Implements job responsibilities in a manner that is consistent with the Code of Ethics. * Maintains regular and acceptable attendance at such level as is determined in the medical group's sole discretion. * Follow personal protective equipment (PPE) guidelines * Fulfills medical records requests as applicable * Assists patients with referral/authorization requests by printing referrals, providing referral contact and location information, obtain commercial authorizations and checking on status of authorizations. * Assists patients in accessing Healow, Patient Portal, completing Formstack paperwork and mobile check-in. * Assigned as Clinic Champion, rotating through Medical Records, Referrals, Healow, Formstack, Mobile Check-in and Resource Schedule * Knowledge of Managed Care plans and benefits * Associates who are bilingual may be expected to utilize their language skills to translate or interpret for patients, family members, or colleagues in the performance of their duties. * Performs other duties as assigned. Experience * One year of physician office experience, including ICD, CPT and HCPCS coding. * Knowledge of managed care preferred. Education * High school diploma or equivalent. Knowledge, Skills & Abilities * Ability to operate 10-key calculator by touch, telephone, computer, copier, and fax machine. * Excellent interpersonal, communication and customer service skills and good math knowledge essential. * Ability to work in a multi-tasking environment and under stressful conditions where constructive criticism from others is encouraged. * Demonstrate knowledge of basic medical terminology. * Able to effectively communicate with all others respectfully regardless of sexual, racial, ethnic or economic status. Work Hours, Travel Requirements * Clinic hours vary at each location; Associates rotate 8-hour shifts as assigned to meet its business needs and/or the needs of its patients. * Requires travel to other sites as requested for training, to meet its business needs, and/or the needs of its patients. Working Conditions/Physical Requirements Medical office/clinic environment; exposure to infectious diseases, bodily fluids, toxic substances, medicinal preparations, and other conditions common to a clinic environment. * While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. * Must be able to perform the essential functions of the position. * Must be able to meet the attendance requirements of the position and adhere to the HealthTexas Medical Group attendance policy. * Must be able to assist the patients in the event of an emergency. * Must not pose a direct threat to the health or safety of other individuals in the workplace. * Requires manual dexterity, sitting, standing (no less than 2 hours at a time), stooping, reaching, kneeling, crouching, bending, walking, lifting up to 50 lbs. * May assist in lifting patients. Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Job responsibilities, location, work hours, etc., may change at any time with or without notice.

Department: 09320 SE Medical Group Division Recruitment Administration - Physician Recruitment and Marketing Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Weekdays Pay Range $24.85 - $37.30 Job Profile Summary Coordinates credentials verification and analysis activities to support appointment, reappointment and other credentialing activities to the practitioners of the medical staff of all Aurora Health Care hospitals, surgical clinics and health network, and external customers. Major Responsibilities: Evaluates requests for applications and obtains authorization as needed. Determines appropriate action to accept or deny application requests. Initiates application process. Processes applications, reappointments and other credentialing events to the Medical Staff/Network, assessing practitioner information to determine the presence of potentially adverse information and determines further action required. Responsible for quality control on the content and completeness of finalized practitioner credentials files. Coordinates biennial review, ensuring each practitioner seeking reappointment is evaluated according to requirements by external accreditation and regulatory standards. Documents all work performed for credentialing events in database as part of the communication with internal customers. Communicates the progress, completion and findings of ongoing applications to leadership, and as appropriate to other customers. Identifies evolving issues of concern and takes appropriate action. Maintains credentialing database according to department policies and procedures and regulatory guidelines. Provides an electronic historical record of credentialing events within the organization. Responsible for investigation and documentation of practitioner credentials, utilizing specialized knowledge to obtain verification of all aspects of a practitioner's background, training and past practice. Understands credentialing requirements of both The Joint Commission and NCQA, CMS and other governmental requirements, and performs in accordance with these standards. Generates and maintains accurate documentation that may be reviewed and judged for acceptability by state and federal licensing agencies, external customers and may be called into a court of law to justify decision-making by Aurora entities. Manages external audits for delegated credentialing contracts, prepares and reviews files, transmits to delegate, demonstrates adherence to NCQA standards through individual credentialing records. Evaluates privilege requests to ensure that required supporting documentation named in privilege criteria is included. Deals with customer questions and complaints by Aurora Health Care caregivers, physicians, allied health practitioners and external agencies. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Graduate. Experience Required: Typically requires 3 years of experience in a related field such as physician credentialing, medical education, or medical staff office in a healthcare environment. Knowledge, Skills & Abilities Required: Strong customer and physician relations skills. Excellent organizational and communication skills. Proficient in the use of Microsoft Office (Excel, Access, PowerPoint and Word) or similar products. Ability to work effectively with minimal supervision and manage multiple priorities. Knowledge of basic medical terminology (department specific). Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb and reach above shoulders at various times in each workday. Must be able to file in a five-drawer filing cabinet. Must be able to use hands with fine manipulation when using computer keyboard. Must be able to occasionally lift up to 30 lbs. Must have functional vision, speech, and hearing. Exposed to a normal office environment. Operates all equipment necessary to perform the job. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Scheduling Specialist - Center for Diagnostics & Surgery _Bring your passion to Texas Health so we are Better + Together_ Work hours: Full-Time; Days; Monday- Friday, 8:30a-5p; 40 hrs/week THCDS Department highlights: * The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, and provides excellent customer service to patients and visitors. * If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you! * Join our team members who have strong work ethic, positive attitudes, and support each other through collaborative teamwork. Here's What You Need * High School Diploma or Equivalent required * One year of related experience required * CHAA - Certified Healthcare Access Associate upon hire preferred What You Will Do * Schedules testing and/or procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow. * Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors. * Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines. * Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership. * Participates in special projects or completes other duties as assigned. Additional perks of being a Texas Health Scheduling Specialist * Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits. * Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. * Strong Unit Based Council (UBC). * A supportive, team environment with outstanding opportunities for growth. Entity Highlights At Texas Health Center for Diagnostics & Surgery, we've proudly served residents of Collin, Dallas, and Denton counties with advanced surgical and diagnostic care. As an 18-bed physician-owned hospital, we offer a more personalized experience-delivering high-quality care in a setting designed with comfort and healing in mind. Our award-winning facility provides a wide range of services, including robotic surgery, spine surgery, joint replacement, orthopedic surgery, gynecological and urological surgery, ENT procedures, spinal injections, outpatient GI procedures, and advanced imaging. We're known for our boutique hotel atmosphere, with convenient parking and chef-prepared room service meals that support a more relaxing recovery. Accredited by The Joint Commission, the Texas Health Center for Diagnostics & Surgery is committed to patient-centered care that blends clinical excellence with comfort. Our team works closely with patients and their families to ensure a compassionate, collaborative approach to healing. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. _Do you still have questions or concerns?_ Feel free to email your questions to recruitment@texashealth.org \#LI-AM1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: 8AM - 5PM Monday-Friday Work Type: Part Time

Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: PRN Work Type: Per Diem As Needed

Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: PRN Work Type: Per Diem As Needed

Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: PRN Work Type: Per Diem As Needed

Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: 5 Days - 8 Hours Work Type: Full Time

CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: This position is responsible for coordinating the referral/authorization of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to: obtaining authorizations for all patient services, answering phones, making appointments, chart creation, and filing, assisting patients with payment arrangements and insurances related issues. Responsibilities: * Obtains authorizations for clinic visits, clinic procedures, and minor surgeries. Calls to obtain patient's diagnostic codes from other sites as needed. * Handles payment transactions to include balancing at the end of the day. Enters referral/authorization information appropriately and completely as needed. * Contacts patients to resolve appointments, authorizations and payment difficulties or arrange satisfactory payment plans. * Aids patients to improve customer service. * Coordinates resolution of problems with PCP offices and Imaging Facilities and ensures compliance with regulations and standards. * Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. * Assists Management in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. * Serves as a liaison between patients, Associates, staff, and providers. * Maintains effective and respectful communication with providers, patients, Associates, and staff. * Works with staff and providers to ensure quality patient care and services are provided. * Ensures patient safety at all times. * Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). * Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. * Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. * Performs other job responsibilities as assigned in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. * Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. Requirements: Education/Skills * High School diploma or GED required * Must have experience in medical financial reimbursement, billing and collections * Must have knowledge of CPT and ICD10 coding * Must have ability to work independently and exercise good judgment * Must have strong interpersonal and communication skills * Must have prior experience working with PCs, scanning, faxes and multi-line phone systems * Bilingual (Spanish/English) preferred Experience * Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. Licenses, Registrations, or Certifications * None Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Explore opportunities with Elite Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Scheduling Specialist you will managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs. Primary Responsibilities: * Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers * Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits * Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits * Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in Required Qualifications: * High school education or equivalent experience Preferred Qualifications: * 1+ years of scheduling experience in a health care setting using an online scheduling system * Exceptional organizational, customer service, communication, and decision-making skills * Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Elite Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of **Caring. Connecting. Growing together.** As the Scheduling Specialist you will managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs. **Primary Responsibilities:** + Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers + Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits + Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits + Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in **Required Qualifications:** + High school education or equivalent experience **Preferred Qualifications:** + 1+ years of scheduling experience in a health care setting using an online scheduling system + Exceptional organizational, customer service, communication, and decision-making skills + Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: 10AM - 7PM 8 HR Shift Work Type: Per Diem As Needed

The Patient Access Representative Lead position plays an important role in guiding the team members, motivating them to stay focused and achieving various goals. The job duties will include current Patient Access Representative duties and will also include being the point of contact for information distribution and common day-to-day operational issues (i.e.: schedule changes), resolving issues if supervisor is not available, admitting reporting (i.e.: pre with charges, connance, collections, unbilled report, etc.), and attending meetings as needed. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Performs Patient Access Representative duties, including but not limited to scheduling and registration, verification of insurance eligibility, calculating and collecting the estimated patient portion, and performing financial assessments for appropriate program assistance. * Encourages the team to meet collection, productivity, and patient satisfaction goals. * Encourages the team members to help each other; acts as a mentor to other team members. * Takes initiative in bringing team members closer. * Acts as the face of team as well as the organization. * Supports the department in achieving established performance targets. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs additional duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 4-6 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: 5 Days - 8 Hours Work Type: Full Time

CHRISTUS Santa Rosa Hospital - New Braunfels (CSRH-NB), nestled in the heart of downtown New Braunfels, is a full-service, 94-private bed facility that continues to expand to meet the needs of New Braunfels' strong population growth. Innovative equipment and procedures are utilized, including an Outpatient Imaging Center, orthopedic and surgical services, rehabilitation, a renovated birthing center, including 24/7 neonatal coverage, emergency care, wound care/hyperbaric center, 3D mammography, and comprehensive heart care, from diagnostics to open-heart surgery. Summary: Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: PRN Work Type: Per Diem As Needed

Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork. Responsibilities: * Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter. * Verifies insurance eligibility and obtains necessary authorizations for services rendered. * Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances. * Performs financial assessment for appropriate program assistance. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents. * Represents the Patient Access department in a professional, courteous manner at ALL times. * Required to assist the hospital in the event of an internal or external disaster. * Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. * Supports the department in achieving established performance targets. * Completes required training as needed and as mandated. * Maintains the team discipline of following all elements of established standard processes * Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit. * Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes. * Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities). * Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department. * Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served. * Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities. * Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties. * Performs other duties as assigned. Job Requirements: Education/Skills * High School Diploma or equivalent experience preferred Experience * 1 - 3 years of experience preferred Licenses, Registrations, or Certifications * None required Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

This position is responsible for coordinating the entire referral process (obtaining order from physician, obtaining insurance authorization from the insurance company/Payor, scheduling the appointment for the patient with a physician who accepts the particular insurance, notifying the patient of the appointment, completing renewal authorizations with the physician's office and Payor) for a 35-physician practice. Researches problem referral claims or requests for payment and corrects. Ensures physicians' coding and Dx are appropriate for proper referral and coverage by the insurance company. This position is also responsible for knowing various insurance plans and coverages for the patient to ensure proper payment. Responsible for teaching nursing associates and physicians all changes within insurance plans for referral and authorization process. Must be up to date with all CPT and ICD-9 coding to process proper referral. Must have clinical background knowledge to appropriately support referral when communicating with insurance companies. Responsibilities: * Meets the expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Requirements: Education/Skills * High School Diploma or equivalent required. Experience * 1 - 3 years of experience preferred. Licenses, Registrations, or Certifications * None required. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time