Investigator jobs at Texas - 34 jobs

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: LTCR Nursing Facilities Investigator V Job Title: Investigator V Agency: Health & Human Services Comm Department: Reg Svc/Survey Operations Posting Number: 12561 Closing Date: 03/14/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-22 Salary Range: $6,318.95 - $7,761.50 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 80% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: SAN ANTONIO Job Location Address: 1067 BANDERA RD Other Locations: MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 Brief : If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Nursing Facilities Investigator V - Starting Market Rate Salary $ 75,827.44 As part of a collaborative team of public servants, an investigator protects residents' health and safety by conducting on-site inspections and investigations in Texas long-term care facilities (nursing homes, assisted living facilities, and day activities and health services sites) to assess their compliance with state and federal laws and rules. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state - Please see the Additional Information section below for more detail on travel. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. See below for details. The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas. Essential Job Functions (EJFs): Under the direction of a program manager, an investigator V conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys in facilities to determine compliance with federal and state health and safety regulations. Completes inspection or survey reports detailing deficiencies. Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints in Texas long-term care facilities. Conducts exit conferences with facility staff regarding findings. Visits long-term care facilities to verify correction of previously cited regulatory violations. Performs quality assurance reviews of documents prepared by others, for example, publications, assessments, reports. Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. In the event of emergency licensure action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care. Be available for on-call duties for emergencies such as weather events or high-priority situations in facilities or at providers. Knowledge, Skills, and Abilities (KSAs): Knowledge of acceptable professional standards of patient care. Skilled in conducting investigations to verify compliance. Ability to interpret policies, procedures, and regulations. Ability to multi-task and track multiple activities with competing priorities. Ability to work independently. Ability to use the computer for writing reports. Ability to exercise professional judgment and reach sound decisions. Ability to integrate complex regulatory concepts, procedures, and processes. Ability to operate personal computers and software. Registrations, Licensure Requirements or Certifications: Must have Surveyor Minimum Qualifications Test (SMQT) Certification or obtain within 12 months of hire. Current license or registration as a nurse, social worker, respiratory therapist or dietician preferred. Initial Screening Criteria: Graduation from an accredited four-year college or university. Experience may be substituted for the required education on a year-for-year basis up to four years. Experience in regulatory services preferred. Experience in writing detailed reports. Experience operating personal computers and software. Experience conducting investigations preferred. Additional Information: Flexibility in work hours is required for this position. The job requires 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required. Must have reliable transportation. All applicants must pass a fingerprint criminal background check. If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers. If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: LTCR Nursing Facilities Investigator V Job Title: Investigator V Agency: Health & Human Services Comm Department: Rgn 07-Regulatory Services Posting Number: 12394 Closing Date: 01/30/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-22 Salary Range: $6,318.95 - $7,761.50 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 80% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: TEMPLE Job Location Address: 4501 S GENERAL BRUCE DR Other Locations: Austin; Bastrop; Brenham; Bryan; Burnet; Caldwell; Cameron; Hearne; Hempstead; Hillsboro; Johnson City; Killeen; La Grange; Llano; Lockhart; Madisonville; Marble Falls; Marlin; Meridian; Mexia; Navasota; Round Rock; San Marcos; San Saba; Taylor; Waco; Washington; Waxahachie MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Nursing Facilities Investigator V - Starting Market Rate Salary $ 75,827.44 As part of a collaborative team of public servants, an investigator protects residents' health and safety by conducting on-site inspections and investigations in Texas long-term care facilities (nursing homes, assisted living facilities, and day activities and health services sites) to assess their compliance with state and federal laws and rules. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state - Please see the Additional Information section below for more detail on travel. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. See below for details. The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas. Essential Job Functions (EJFs): Under the direction of a program manager, an investigator V conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys in facilities to determine compliance with federal and state health and safety regulations. Completes inspection or survey reports detailing deficiencies. Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints in Texas long-term care facilities. Conducts exit conferences with facility staff regarding findings. Visits long-term care facilities to verify correction of previously cited regulatory violations. Performs quality assurance reviews of documents prepared by others, for example, publications, assessments, reports. Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. In the event of emergency licensure action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care. Be available for on-call duties for emergencies such as weather events or high-priority situations in facilities or at providers. Knowledge, Skills, and Abilities (KSAs): Knowledge of acceptable professional standards of patient care. Skilled in conducting investigations to verify compliance. Ability to interpret policies, procedures, and regulations. Ability to multi-task and track multiple activities with competing priorities. Ability to work independently. Ability to use the computer for writing reports. Ability to exercise professional judgment and reach sound decisions. Ability to integrate complex regulatory concepts, procedures, and processes. Ability to operate personal computers and software. Registrations, Licensure Requirements or Certifications: Must have Surveyor Minimum Qualifications Test (SMQT) Certification or obtain within 12 months of hire. Current license or registration as a nurse, social worker, respiratory therapist or dietician preferred. Initial Screening Criteria: Graduation from an accredited four-year college or university. Investigative experience or long term care experience may be substituted for the required education on a year-for-year basis up to four years. Experience in regulatory services preferred. Experience in writing detailed reports. Experience operating personal computers and software. Experience conducting investigations preferred. Additional Information: Flexibility in work hours is required for this position. The job requires 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required. Must have reliable transportation. All applicants must pass a fingerprint criminal background check. If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers. If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Investigator III - Facility Investigator Job Title: Investigator III Agency: Health & Human Services Comm Department: Incident Management Posting Number: 12669 Closing Date: 01/26/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-18 Salary Range: $3,793.41 - $5,921.25 Pay Frequency: Monthly Shift: Evening Additional Shift: Evenings (Second) Telework: Not Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Lubbock State Supported Living Center Job Location City: LUBBOCK Job Location Address: 3401 N UNIVERSITY AVE Other Locations: MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 Brief : Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! The Facility Investigator, Investigator III, performs moderately complex (journey-level) investigative work at the Lubbock State Supported Living Center (SSLC). Performs field investigations of Abuse, Neglect, and Exploitation (ANE) and injuries involving residents of the facility. Performs comprehensive preliminary investigations to identify protection from harm and ensure reporting guidelines are followed. Follows-up on outstanding external cases such as those through Health and Human Services Commission Provider Investigations (HHSCPI) HHSCPI and the Office of Inspector General (OIG) to ensure documentation guideline dates are adhered to. Works in concert with Campus Administrators to ensure incidents that occur on non-business hours continue to move through the investigative process to remain in compliance with ICF and Settlement Agreement requirements. Verifies information, collects and properly maintains evidence, data and documents for use in investigations. Reviews evidence and data gathered for sufficiency and to draw conclusions. Evaluates and summarizes investigative findings and writes reports. Reviews reports prepared by others for compliance with adherence to standard protocols and rules. Prepares cases for presentation and presents testimony and evidence at administrative hearings, such as disciplinary hearings, or in court proceedings. Serves as a member of the Incident Management Team, conducts Root Cause Analysis meetings and participates on other assigned committees as needed. Completes data entry for unusual incidents and follows-up with unusual incident recommendations. Assists with tracking injury reports. Consults with State Office Incident Management on a regular basis. Provides technical assistance and administrative support to accomplish the State Operated Facilities missions, including being a part of the critical incident team for unusual incidents after normal business hours. Works under the general supervision of the Incident Management Coordinator, or other appropriate supervisor depending on SSLC structure, with moderate latitude for the use of initiative and independent judgement. Flexibility in work schedule is necessary to ensure facility maintains coverage at all hours. Required to be "on call", on a rotating basis, for emergency investigation work Essential Job Functions (EJFs): Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Conducts investigations of Reportable Incidents and Serious Injury and the preliminary investigation of unusual incidents to ensure prompt intervention in the care, safety and well-being of persons served. Collects and reviews evidence and data through field investigations and data collection, including direct observations and review of video surveillance. Contacts and interviews witnesses and complainants. Evaluates, analyzes, summarizes, and documents investigative findings. Prepares reports and communicates findings to designated supervisory staff. Works effectively with external agencies including HHSC, State-Office, law enforcement, HHSC-PI and other entities, to complete collaborative investigations as assigned by the supervisor. Reviews and summarizes information received and other evidence collected to produce investigative findings. Effectively utilizes the assistance of other staff to complete investigations successfully. Coaches new investigators through this collaborative process and serves as a resource for them. Tracks and coordinates actions following unusual incidents, serious client injuries, and abuse/neglect allegations, and ensures incidents are reported to HHSC Regulatory, HHSC State Office, and other agencies within required timeframes. Complies with the requirements and protocols of the essential elements of incident management. Reports incidents to the HHSC-PI per incident management requirements. Assists with training new Investigators, reviewing their techniques and providing coaching for improvement. Reviews reports prepared by others for compliance with adherence to standard protocols and rules, including full and complete reporting and accurate data analysis. Provides feedback to supervisor for follow up. Actively participates in daily meeting related to Abuse Neglect and Exploitation (ANE) Unusual Incidents, peer-to-peer aggression and falls. Follows up on identified issues. Participates on work groups and committees related to incident management and root cause analysis to analyzes the general SSLC operations to ensure compliance with statutory standards and regulations. Makes recommendations for improvements to the designated supervisor. Participates in individualized root cause analysis related to specific investigations and makes recommendations for proactive measures to prevent future injury occurrences and/or policy violations. Chair the root causes analysis group as assigned. Reviews policies, procedures and regulations; and recommends improvements, changes, or modifications. Reviews and researches legal aspects of investigations and recommends action as appropriate. Maintains, tracks and analyzes data for management reports such as trend analysis. Participates in audits and inspections as assigned by the supervisor. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and Intermediate Care Facility for individuals with intellectual disabilities (ICF-IID) rules, regulations, policy and procedures related to State Supported Living Center, or ability to gain that knowledge. Knowledgeable of existing laws and legislative actions that relate to protection from harm and residential rights, or ability to gain that knowledge. Knowledge of investigative principles, techniques and procedures. Skill in the use of a computer and applicable software including Word, Excel, and MS Outlook. Skill in interviewing and negotiation techniques. Skill in searching records to identify and retrieve information. Skill in the formulation of comprehensive investigative report. Skill in critical thinking, problem solving and research. Ability to convey thoughts, actions, and reasons, to explain events leading up to the incidents. Ability to effectively communicate and interview witnesses. Ability to effectively manage and control emotions. Ability to conduct investigations; Ability to interpret and apply laws and regulations Ability to work collaboratively with other investigators or investigative entities such as HHSC state-office, law enforcement, HHSC-PI. Ability to conduct interviews and gather facts; Ability to evaluate findings and to prepare concise executive-level investigative reports. Ability to communicate effectively both orally and in writing. Ability to testify in hearings and court proceedings. Ability to effectively direct and utilize the assistance of other staff to complete investigations successfully. Ability to train others. Registrations, Licensure Requirements or Certifications: None Initial Screening Criteria: Graduation from an accredited high school or GED. Graduation from an accredited four-year college or university with major coursework in criminal justice or a related field is generally preferred. Experience in investigative work such as planning, coordinating, leading or conducting investigations, or experience in quality assurance reviews Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE). Males between the ages of 18 - 25 must be registered with the Selective Service. All State Supported Living Center Employees are subject to Random Drug Testing. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Unregulated Operations Investigator V Job Title: Investigator IV Agency: Health & Human Services Comm Department: Central Region CCL Unreg Ops Posting Number: 12774 Closing Date: 04/13/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-20 Salary Range: $5,368.08 - $6,779.25 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: SAN ANTONIO Job Location Address: 3635 SE MILITARY DR Other Locations: MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 Brief : Why choose to become a Child Care Regulation Investigator? * Reduce risk to children in child care settings * Educate the public and families on the benefits of choosing regulated child care * Flexibility * Challenging and rewarding career This position performs highly complex (senior-level) investigative work of unregulated child care facilities in accordance with the Human Resources Code, Chapter 42, the Texas Administrative Code and Child Care Regulation Policy and Procedures Handbook. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Work includes: * Proactively searching for unregulated operations and identifying the appropriate level of risk at the time of intake based on due diligence searches. * Conducting complex unregulated operation investigations. This includes interviewing caregivers, parents, children and anyone with knowledge of the care being provided, conducting surveillance to determine if child care is occurring or to verify information received as part of the investigation and thoroughly documenting findings. * Evaluating, assessing and making determinations on exemption requests. * Acting as lead community engagement and outreach specialist for Child Care Regulation with a focus on educating communities and families on rules of regulation and the benefits of choosing regulated child care, empowering families to choose regulated child care and expanding the child care community. This may includes participation in community engagement events, conducting presentations, and seeking out community partners. * Taking appropriate enforcement actions on high risk and/or non-compliant operations and educating potential providers on the benefits of becoming a regulated child care provider. This may include preparing legal documents to help support actions in coordination with the Office of the Attorney General. * Representing Child Care Regulation while performing informational and educational presentations to the public, at conferences and when collaborating with child health and safety advocates. This position routinely interacts with other state agency staff, local and regional stakeholders, representatives from various private and public organizations, and the general public. This is a full-time telework position, but extensive field travel and occasional work in the office is required. Essential Job Functions (EJFs): Investigations: Initiates investigations of unregulated operations based on priority and level of risk identified in the intake report. Conducts thorough walk-through of child care facilities to evaluate risk and determine whether child care is provided, determine if the operation is subject to child care regulation, and identify next steps to ensure risk is mitigated. Conducts interviews with the child care facility staff, children, parents, neighbors and anyone else who might have knowledge regarding the allegations. The investigator will address any conflicting information and may be required to deescalate situations where the alleged provider is being uncooperative. Surveillance will be conducted to establish whether child care is occurring or to verify information provided as part of the investigation. Extensive documentation is required to support the investigation findings and notification to those being investigated. Investigations may involve high-risk environments and interactions with uncooperative individuals. 35% Searching: Conducts proactive searches to identify unregulated operations. Enters unregulated operation intakes based off of proactive searches and reports received though the intake process. Utilizes specialized applications to determine locations and person details to appropriately determine the priority of unregulated operation intakes according to Child Care Regulation policy and procedures. Investigators are responsible to plan and develop investigative procedures and conduct investigations in order to determine appropriate actions. Investigators review statute, TAC, and policy to determine the aspects associated with an investigation and recommend appropriate legal or regulatory actions resulting from the investigation. 20% Exemptions: Evaluates and assesses exemption requests according to Child Care Regulation policy and procedure. Reviews requests to determine if the operation will be exempt from obtaining a permit according to the Human Resources Code, Chapter 42 and Texas Administrative Code by meeting specified exemption criteria. consults with Child Care Regulation leadership and legal. Conduct inspections to observe operations requesting exemption to support determination decisions. Provide written correspondence to operations requesting exemptions when determinations are made. 15% Community Engagement and Outreach: Acts as lead community engagement and outreach specialist for Child Care Regulation educating families and communities on the rules related to child care and benefits of choosing regulated child care, empowering families to choose regulated child care, and expanding the child care care community to support capacity building. Plan, prepare and present in-person and virtual presentations and trainings targeting communities, families, child and health advocates and other key stakeholders. Build collaborative relationships with internal and external partners to support outreach efforts. 15% Enforcement Actions: Identifies and initiates enforcement action recommendations for high risk operations and operations failing to cooperate or meet compliance. Gathers evidence and documentation to support enforcement recommendations. Consults with the legal team and provides supporting legal documentation when necessary to prepare for hearings and legal actions. Testifies in court proceedings related to enforcement recommendations. 5% Continuing Education: Maintains continuing education and current knowledge of child development, investigation and regulatory practices, health and safety, applicable laws and rules, and regulated fields to support the mission of Child Care Regulation. 5% Other Duties as Assigned: Conducts other duties as assigned to maintain unit and UOU operations. Make recommendations for policy updates to support investigative and exemption tasks. 5% Knowledge, Skills and Abilities (KSAs): Knowledge of Texas laws and regulation. Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in applying emotional intelligence to all situations. Skill in establishing and building rapport. Skill in presenting, both in-person and virtually. Ability to critically think and identify risk and mitigation measures. Ability to work with diverse groups of people while promoting respect for cultural diversity in all working relationships. Ability to de-escalate situations with tact and diplomacy. Ability to self-start, organize, and manage priorities. Ability to operate basic office equipment including camera/AV equipment. Ability to travel. Registrations, Licensure Requirements or Certifications: Valid driver's license. Initial Screening Criteria: Graduation from an accredited four-year college or university with a degree in Human Development, Early Childhood Development, Social Services, Education, Criminal Justice, Psychology, Public Health, Family Studies or other closely related field or experience that is equivalent to a four-year degree. Experience and education may be substituted for one another on a year-to-year basis. Experience in evaluating and analyzing risk to children, preferred. Experience in participating in, leading or coordinating community engagement activities, preferred. Additional Information: Attends work regularly in accordance with agency leave policy. Work hours must be flexible and are not considered 8:00-5:00. Occasional work during the evening and weekends may be required. This position will be in a mobile unit which means most of the work will be conducted using mobile technology, such as a tablet and cell phone. Travel may be required outside of headquartered geographical area. Applicants for positions must have transportation and a valid Texas driver's license with insurance as required by the State of Texas. Applicants for this position who are considered for employment must pass a Background Check, which includes a criminal history check and a review of the Texas Child Abuse and Neglect Registry. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: RCI Investigator I Job Title: RCI Investigator I Agency: Dept of Family & Protectve Svc Department: Residential Investigations Posting Number: 12426 Closing Date: 02/04/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-20 Salary Range: $4,263.16 - $6,779.25 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: BRYAN Job Location Address: 2400 OSBORN Other Locations: Killeen; Burnet; Copperas Cove; Hamilton; Hillsboro; Lampasas; Llano; Marlin; Mexia; San Saba; Waco MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 * Candidates must be current or former Child Protective Investigations (CPI) Worker IVs to be eligible for the Residential Child Care Investigator I position.* Additionally, candidates must meet one of the following base requirements: an accredited bachelor's degree; an accredited associate degree plus two (2) years of relevant work experience; 60 accredited college credit hours plus two (2) years of relevant work experience; or 90 accredited college credit hours plus one (1) year of relevant work experience. Relevant work experience includes paid or volunteer work in social, human, or protective services within social service agencies or communities providing services to families or other at-risk populations. This position serves as a Residential Child Care Investigator and performs entry-level child protective services work within Child Care Investigations. Work involves obtaining information, investigating reports of alleged abuse, neglect, or exploitation of children in licensed and unlicensed foster homes, Child Placing Agencies, Residential Treatment Centers, and Group Homes. Participating in taking corrective action, working under close supervision, with minimal latitude for the use of initiative and independent judgment. HELP US MAKE A DIFFERENCE: To explore more of what Residential Child Care Investigators do, click here. For a realistic job preview of this position and to learn more about DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): Obtains information and investigates reports of alleged abuse or neglect and emergency situations, and coordinates with other divisions and/or outside agencies to take corrective actions. * Investigates, with supervisory support, referrals that allege abuse/neglect of children placed in licensed or unlicensed facilities and foster homes initiating cases within 24 to 72 hours depending on emergency criteria. * Discusses and coordinates with the supervisor to document findings of investigations regarding abuse/neglect. * Maintains investigative documentation so that information is readily available for coordination with other divisions regarding taking corrective actions, as requested by CCI Leadership. Assesses child's needs for degree and priority of services and develops service plans. * Gathers draft or completed versions of service plans from Conservatorship and/or the facility/agency with placement of the child, and review for comparison to what degree and priority of services are being provided based on the needs of the child. Discuss findings and seek guidance from Supervisor regarding investigative task or any coordination that may be required based on the reviews. * Coordinates with other divisions to make recommendations on modifications to service plans based upon the needs of the child after review of service plans and ability of placements to meet those needs. This task will be completed jointly with a Supervisor and/or Mentor. * Coordinates with HHSC to make notifications when a provider is unable or unwilling to meet the parameters of service plans for children. Advises, counsels, and interviews children, parents, caregivers, family members, and others to gather social, functional, and physical and mental health information for evaluation. * Advises, counsels, and interviews children, caregivers, household members, and others to gather information and evidence for assessment in determining a disposition in regard to abuse/neglect allegations. * Advises, counsels, and interviews alleged perpetrators regarding alleged abuse and/or neglect of victim children. * Advises, counsels, and interviews alleged victims regarding allegations of abuse and/or neglect. * Interviews collateral children as witnesses or for information regarding allegations of abuse and/or neglect. * Interviews home members as possible witnesses or for information regarding allegations of abuse and/or neglect. * Interviews collateral staff to include medical/mental health professionals, school staff, law enforcement, facility staff, facility administration, CPA administration, case managers, etc. to determine patterns of behaviors, as possible witnesses to abuse/neglect, to provide background information or evidence that can support a disposition. * Observes forensic Interviews and corroborates information provided to assist in determining allegations of abuse and/or neglect. * Interacts with FACN (Forensic Assessment Center Network), as needed for medical child abuse expert opinion on abuse/neglect. Visits child to assess the child's safety, to plan for recommendations of placement changes as needed, implement safety plans and relay concerns to Conservatorship regarding the wellbeing of the child. * Interviews children about their well-being, conditions of their placement, safety concerns and allegations of abuse and/or neglect. * Obtains progress notes for children. * Assesses safety of children in care. * Execute safety plans by collaborating with caregivers * Shares placement concerns with CVS/SSCC so they may decide if placement change is needed Removes children in dangerous situations from homes and admits children to emergency shelters until foster homes are found. * Coordinates with necessary parties to remove children in dangerous situations from placements and implements safety plans as needed. * Assesses Danger Indicators and implements safety plans as needed to include coordinating removal of children from a placement and restricting placement of additional children in foster homes dependent upon the emergent nature of the situation. * Coordinates and provides concerns to Conservatorship/Placement and makes recommendations on removing children from residential care setting to ensure safety. Arranges for educational, medical, and psychiatric examinations or treatments. * Makes suggestions for necessary examinations/evaluations based upon evidence or statements gathered during an investigation to clarify or make a determination of abuse and/or neglect. * Obtains/documents results of examinations/evaluations to corroborate statements or medical opinions regarding allegations of abuse and/or neglect. Studies, recruits, and recommends foster families to provide care for abused or neglected children. * Obtains and Reviews Home Assessments on foster families that provide care for abused or neglected children. * Conducts investigations on foster families to evaluate any concerns. * Reviews home assessment for concerning or conflicting information and notify HHSC if necessary. * Reviews training documents and certifications for compliance and current status of foster families. * Makes recommendations to HHSC, contracts, CVS, and other partner agencies based on concerns raised from the home history and home assessment. * Participates in joint staffing with partner agencies. Monitors foster homes and children to ensure that the children's needs are met. * Conducts abuse/neglect investigations to ensure children are safe. * Assesses placements to ensure children are provided with food, clothing, shelter. * Assesses placements and medication logs to ensure proper administration of medications to children. * Notifies partner agencies/divisions of concerns. Prepares documentation and seeks court orders for emergency protective services actions. * Prepares Legal documentation for emergency protective services actions. * Prepares affidavits to present to legal if required by Conservatorship or other agency/division to support case planning. * Provides information to partner agencies/divisions as needed to assist in their legal filings. Prepares and maintains case documentation. * Documents findings of investigations regarding abuse/neglect * Follows policy requirements for timely documentation. * Ensures external files are documented and uploaded. May investigate reports alleging illegal child-care and/or standards violations in licensed and registered child care facilities. * Investigates referrals that allege abuse/neglect and exploitation of children in operations that are licensed by HHSC. * Conducts observations/inspections of facilities and foster homes for any plain sight minimum standards deficiencies, documenting by note/photograph/video any concerns and relaying those to HHSC. * Communicate with Health and Human Services (HHSC) to assist them in addressing minimum standards related concerns observed during RCCI Investigations. * Coordinates with HHSC during an investigation to share findings and concerns and to learn about any compliance issues HHSC has. May prepare routine reports May participate in community awareness activities. * Attends various conferences to engage in continuing education and improvement of Investigative skills. * Attends community awareness events that support the mission and values of DFPS and RCCI in particular. May testify in court. * Prepares for and testifies in criminal and civil courts, including State Office of Administrative Hearings regarding evidenced gathered during an investigation and actions taken by Investigator during an investigation to support the findings. Performs related work as assigned. Knowledge, Skills and Abilities (KSAs): * Knowledge of the laws and regulations related to child care, abuse, and neglect; child development principles and theories and of family dynamics; community social services resources; the laws and regulations related to child protective services; and crisis intervention techniques and skills. * Knowledge of the Family Code and other laws and regulations relating to children and their care such as the Texas Child Care Licensing Act. * Knowledge of intellectual disabilities, emotional disturbance, physical handicaps, development disabilities, and treatment measures as applied to children. * Skill in assessing immediacy of harmful situations, which might result in injury or death to a child and ability to take appropriate action. * Skill in establishing and maintaining effective working relationships. * Skill in effective verbal and written communication. * Ability to manage hostility and resistance to regulation in a professional, non-defensive manner. * Ability to travel. * Skill in interviewing. * Ability to obtain information and conduct investigations, to evaluate living conditions, to prepare reports, to testify in court, and to communicate effectively. Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record and license. Initial Screening Criteria: Residential Child Care Investigator I: *Candidates must be current or former Child Protective Investigations (CPI) Worker IVs to be eligible for the Residential Child Care Investigator I position.* An accredited bachelor's degree OR accredited associate degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Residential Child Care Investigator II: An accredited bachelor's degree OR accredited associate degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Residential Child Care Investigator for two years AND Child Care Investigation Specialist Certification OR currently employed as a Residential Child Care Investigator II OR previous experience as a Residential Child Care Investigator II in Texas Department of Family and Protective Services. Additional Information: This position may be filled at any level from a RCI Investigator I to an RCI Investigator II. Factors such as education and experience may be considered when establishing the starting salary; however, the starting salary for this position may not exceed the maximum of the pay group. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly-hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Facility Investigator Job Title: Investigator II Agency: Health & Human Services Comm Department: Client Svs Admin Posting Number: 12649 Closing Date: 04/09/2026 Posting Audience: Internal and External Occupational Category: Healthcare Support Salary Group: TEXAS-B-16 Salary Range: $3,409.83 - $5,094.16 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Rio Grande State Supported Living Center Job Location City: HARLINGEN Job Location Address: 1401 S RANGERVILLE RD Other Locations: MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 Brief : Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! The Facility Investigator, Investigator II, performs moderately complex (journey-level) investigative work and administrative tasks at the State Supported Living Center (SSLC). Performs field investigations of Abuse, Neglect, and Exploitation (ANE) and injuries involving residents of the facility. Performs comprehensive preliminary investigations to identify protection from harm and ensure reporting guidelines are followed. Follows-up on outstanding external cases such as those through Health and Human Services Commission Provider Investigations (HHSCPI) and the Office of Inspector General (OIG) to ensure documentation guideline dates are adhered to. Works in concert with Campus Administrators to ensure incidents that occur on non-business hours continue to move through the investigative process to remain in compliance with ICF and Settlement Agreement requirements. Verifies information, collects and properly maintains evidence, data and documents for use in investigations. Evaluates and summarizes investigative findings and writes reports. Prepares cases for presentation and presents testimony and evidence at administrative hearings, such as disciplinary hearings, or in court proceedings. Serves as a member of the Incident Management Team, conducts Root Cause Analysis meetings and participates on other assigned committees as needed. Completes data entry for unusual incidents and follows-up with unusual incident recommendations. Assists with tracking injury reports. Consults with State Office Incident Management on a regular basis. Provides technical assistance and administrative support to accomplish the State Operated Facilities missions, including being a part of the critical incident team for unusual incidents after normal business hours. Performs office functions as needed to support the department. Performs other related duties as be assigned. Works under the general supervision of the Incident Management Coordinator, or other appropriate supervisor depending on SSLC structure, with moderate latitude for the use of initiative and independent judgement. Flexibility in work schedule is necessary to ensure facility maintains coverage at all hours. Required to be "on call", on a rotating basis, for emergency investigation work. Essential Job Functions (EJFs): Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Conducts investigations of Reportable Incidents and Serious Injury and the preliminary investigation of unusual incidents to ensure prompt intervention in the care, safety and well-being of persons served. Works collaboratively with campus administrators to ensure incidents that occur after normal business hours are investigated promptly and move through the investigative life-cycle as required by applicable policy and procedures. Collects and reviews evidence and data through field investigations and data collection, including direct observations and review of video surveillance. Contacts and interviews witnesses and complainants. Evaluates, summarizes and documents investigative findings. Prepares reports and communicates findings to designated supervisory staff. Prepares cases for presentation at administrative hearings such as those involving staff terminations and presents testimony when required. Attends daily meeting related to Abuse Neglect and Exploitation (ANE) Unusual Incidents, peer-to-peer aggression and falls. Prepares detailed meeting minutes and follows up on identified issues. Serves as member of the Incident Management Team Serves as part of the critical incident team for unusual incidents after hours, providing technical assistance and support. Serves on other teams as appointed by the supervisor. Works effectively with external agencies including HHSC, State-Office, law enforcement (including OIG), HHSC-PI and other entities, to complete collaborative investigations as assigned by the supervisor. Reviews and summarizes information received and other evidence collected to produce investigative findings. Effectively utilizes the assistance of other staff to complete investigations successfully. Follows up with HHSC-PI and OIG when necessary to ensure documentation guidelines are adhered to, supplying them with information necessary for timely resolution of their cases. Completes data entry and coordinates actions following unusual incidents, serious client injuries, and abuse/neglect allegations, and ensures incidents are reported to HHSC Regulatory, HHSC State Office, and other agencies within required timeframes. Assists with tracking of these reports. Complies with the requirements and protocols of the essential elements of incident management. Reports incidents to the HHSC-PI per incident management requirements. Participates in, and facilitates, individualized root cause analysis related to specific investigations and makes recommendations for proactive measures to prevent future injury occurrences and/or policy violations. Participates on work groups and committees related to incident management and root cause analysis to analyzes the general SSLC operations to ensure compliance with statutory standards and regulations. Makes recommendations for improvements to the designated supervisor. Maintains and tracks data for management reports such as trend analysis. Participates in audits and inspections as assigned by the supervisor. In the absence of clerical/administrative staff, assists with administrative duties, within the incident management department including completing orders for and distributing office supplies, scheduling interviews and appointments for the incident management coordinator, making travel arrangements and Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and Intermediate Care Facility for individuals with intellectual disabilities (ICF-IID) rules, regulations, policy and procedures related to State Supported Living Center, or ability to gain that knowledge. Knowledgeable of existing laws and legislative actions that relate to protection from harm and residential rights, or ability to gain that knowledge. Knowledge of investigative principles, techniques and procedures. Skill in the use of a computer and applicable software including Word, Excel, and MS Outlook. Skill in interviewing and negotiation techniques. Skill in searching records to identify and retrieve information. Skill in the formulation of comprehensive investigative report. Skill in critical thinking, problem solving and research. Ability to convey thoughts, actions, and reasons, to explain events leading up to the incidents. Ability to effectively communicate and interview witnesses with varying emotional, educational, cultural, and social classes. Ability to effectively manage and control emotions. Ability to conduct investigations. Ability to interpret and apply laws and regulations Ability to work collaboratively with other investigators or investigative entities such as HHSC state-office, law enforcement, HHSC-PI. Ability to conduct interviews and gather facts. Ability to evaluate findings and to prepare concise executive-level investigative reports. Ability to communicate effectively both orally and in writing. Ability to testify in hearings and court proceedings. Registrations, Licensure Requirements or Certifications: None Initial Screening Criteria: Graduation from an accredited four-year college or university with major coursework in criminal justice or a related field is generally preferred, but not required. Graduation from an accredited high school or GED. Experience in investigative or incident management work. Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE). Males between the ages of 18 - 25 must be registered with the Selective Service. All State Supported Living Center Employees are subject to Random Drug Testing. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

WHY WORK FOR DFPS? The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected - children, elderly, and people with disabilities - from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. Functional Title: CPI Investigative Supervisr I Job Title: CPI Investigative Supervisr I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 6A Posting Number: 8806 Closing Date: 03/05/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-22 Salary Range: $4,801.16 - $7,761.50 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 20% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: HOUSTON Job Location Address: 3 NORTHPOINT DR Other Locations: Houston MOS Codes: 31D, 35L, 35M, 68X, 73A, 311A, 351L, 351M, HM, IS, NC, 183X, 230X, 683X, 783X, IV, MST, INV, ISS OAP12, 0149, 5821, 5822, 5832, 1N0X1, 4C0X1, 4E0X1, 14NX, 42SX, 43HX, 71SX, 0868, 66C, 47L, 66R 67D, L24A, 001387 Brief : The CPI Supervisor performs highly complex (senior-level) consultative services, technical assistance and supervisor work. This position manages administrative staff and a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division. The Supervisor provides case consultations and monitors the status of cases within the unit by utilizing data warehouse reports to identify trends and patterns related to risk and child safety issues. The Supervisor selects, hires, manages, and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements. Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues to ensure the best outcome for the families we serve. The Supervisor provides subject matter expertise, guidance and consultation to unit staff, internal and external stakeholders to shape effective service delivery. The Supervisor is accountable for critical decisions that are crucial to the protection of children. Consults with the area Program Director, regional and state office management, regional caseworkers, and external public and private stakeholders to provide details of complex, high profile and sensitive CPI cases and prioritizes time sensitive reports. The role of an investigative supervisor is a fast-paced, high energy position, requiring daily assessment and decision-making of child safety issues. This position requires regular on-call duties, frequency and timeframes determined by the regional area, to include holidays and weekends. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, child advocacy centers, medical and school personnel and all parties involved in an investigation assigned to their unit. Works under limited supervision. Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Oversees, directs, and staffs case actions related to safety, risk, and permanency daily. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm. Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%) Implements program guidelines, performs administrative functions for staff, and conducts unit meetings. The Supervisor reviews abuse/neglect intakes routed to the unit on a daily basis, by evaluating case readings and providing case consultation in order to assess and mitigate child safety and risk related issues and works with staff to ensure timely contact with the family is established. The Supervisor ensures all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS) and provide oversight, regulation, and manage all overtime accumulated by staff. The Supervisor provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness. (25%) Interviews, selects, hires, manages, and develops staff. Conducts field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. The Supervisor works to educate and develop competent staff that can engage, support, and empower families to ensure the safety, permanency, and well-being of the children and families we serve. The Supervisor provides guidance and direction on policy, procedures, best practices, and on-going support through professional development. (20%) Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public. Develops and maintains effective working relationships with internal and external stakeholders to ensure coordination, quality, efficiency, and effectiveness of the unit's performance. Represents the program at meetings, conferences, workgroups, hearings and other events. (10%) Performs other duties as assigned and required to maintain unit operations. (5%) Total Time Spent: 100% Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and regulations related to the INV/AR program. Specialized knowledge of INV/AR program and child welfare practice Strong verbal and written communication skills Skill at establishing and maintaining productive working relationships both internally and externally. Ability to operate a personal computer and use various software packages Ability to prepare clear and concise reports. Ability to gather, assemble, correlate and analyze facts Ability to prioritize and manage multiple responsibilities. Ability to understand new information effectively and quickly. Ability to plan, direct and assign responsibilities and supervise the work of others. Ability to work with people from a variety of backgrounds and professions. Ability to represent Child Protective Investigations effectively with key stakeholders Registrations, Licensure Requirements or Certifications: N/A Initial Screening Criteria: Child Protective Services Supervisor I: A bachelor's degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services* or child placement services in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services. Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II. *Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes. A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations Additional Information: This position may be filled at any level from a Child Protective Services Supervisor I to a Child Protective Services Supervisor II. Factors such as education and experience may be considered when establishing the starting salary. This posting will be used to fill positions at several offices around Harris County. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Investigator V Job Title: Investigator V Agency: Health & Human Services Comm Department: Medicaid Provider Integrity 50 Posting Number: 12262 Closing Date: 01/21/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Group: TEXAS-B-22 Salary Range: $4,801.16 - $7,761.50 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 25% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: EDINBURG Job Location Address: 2520 S VETERANS BLVD Other Locations: Houston; Austin; Edinburg; Fort Worth; Grand Prairie; San Antonio MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 Job Title: Investigator V : This position is housed within the Provider Field Investigations (PFI), Medicaid Program Integrity unit of the Investigations & Utilization Reviews (I&UR) division of the Office of Inspector General (OIG) and reports directly to a PFI Manager. Performs highly complex administrative investigations of Medicaid providers and non-providers involving allegations of fraud, waste and/or abuse in the provision and delivery of all health and human services in the state. This role requires interviewing skills, extensive research & data analysis, and the development of complex investigative reports. Work involves up to 25% statewide travel, which includes some overnight travel. The Investigator works under limited supervision of the PFI Manager with considerable latitude for the use of initiative and independent judgment. Essential Job Functions: 1. Core Investigative Responsibilities and Fieldwork * Conducts full-scale investigations of alleged Medicaid provider fraud, waste, and/or abuse of each case assigned in accordance with all applicable statutes, administrative rules, and OIG policies and procedures. * Performs necessary investigative fieldwork tailored to the needs of each case, including, but not limited to: provider, staff, and client interviews (including required interview documentation); witness statements; and/or surveillance. * Collects business, financial, and medical records in accordance with OIG policies; and ensures the proper use of agency records-collection forms. * Preserves evidentiary integrity by following chain-of-custody standards for all collected documents, digital or electronic media, and physical evidence. * Conducts background research, data review, and case-specific analysis to identify investigative leads, corroborate evidence, and ensure a complete investigative record. * Researches, interprets and applies applicable laws, rules, statutes, policies and procedures according to the facts of the case. 2. Investigative Execution and Timeliness * Manages all phases of assigned investigations in accordance with OIG policies and procedures, job aids, investigative timelines, and applicable statutes and rules. * Ensures timely completion of investigative milestones, tasks, and deliverables, as assigned. * Prioritizes workload and adjusts strategies to maintain consistent progress toward established deadlines. 3. Evidence-Based Findings and Analytical Integrity * Conducts thorough, objective investigations that rely solely on verifiable evidence. * Applies advanced investigative techniques to evaluate claims data, provider records, interviews, and collateral information. * Reaches conclusions that are fact-driven, defensible, and aligned with program integrity standards. 4. Professional Communication and OIG Core Values * Maintains professionalism and a composed demeanor in all communications and interactions with providers, internal OIG staff, external agencies, and all other stakeholders. * Demonstrates respectful, clear, and appropriate communication in person, virtually, and via email. * Fosters trust, cooperation, and mutual respect throughout the investigative process. * Exhibits the core values of the OIG: Accountability, Integrity, Collaboration and Excellence. * Exhibits a "team player" attitude and actively shares institutional knowledge and lessons learned amongst other OIG units. 5. Reporting and Presentation of Investigative Findings * Summarizes investigative findings into concise, accurate, grammatically correct and well-structured investigative reports and memoranda which are tailored to the intended audience. * Presents investigative outcomes verbally, virtually or in writing to internal leadership, external agency partners, legal staff, and other stakeholders as required. * Clearly explains investigative rationale, evidentiary foundations, and recommended actions. * Develops comprehensive exhibits, including but not limited to, a schedule of incorrect claims, to ensure effective case presentations in administrative hearing and court cases, when required. * Testifies and presents evidence in informal reviews and judicial proceedings, as needed. 6. External Liaison and Collaborative Work * Conducts consultative meetings and maintains cooperative working relationships with external stakeholders such as the Managed Care Organizations, Dental Maintenance Organizations, OAG's Medicaid Fraud Control Unit and the OAG's Healthcare Program Enforcement Division, federal partners, licensure boards, other OIG divisions, and HHSC program areas. * Coordinates investigative activities, shares relevant information, and supports joint initiatives in accordance with confidentiality and statutory requirements. 7. Additional Duties * Performs other duties as assigned or required to maintain division operation. Keeps manager informed as required or as necessary. Knowledge, Skills & Abilities: * Advanced knowledge of investigative principles, techniques, and procedures; of the laws governing the activities regulated by the agency; and of court procedures, practices, and rules of evidence. * Advanced knowledge of Medicaid program policies and procedures and knowledge of fraud and abuse rules and regulations. * Ability to understand, interpret, and appropriately apply policies, procedures, rules and regulations. * Ability to plan, organize, and conduct investigations; to conduct interviews and gather facts; to evaluate findings and prepare complex, concise reports; and to testify in hearings and court proceedings. * Ability to communicate effectively both orally and in writing. * Ability to establish and maintain effective, professional working relationships with supervisory personnel, co-workers, providers, attorneys and individuals from other state and federal agencies and boards. * Ability to use personal computers and related software, to include the ability to analyze complex queries using advanced functions and formulas in Microsoft Excel to develop reports, pivot tables, and graphs; and ability to prepare correspondence using Microsoft Word to respond to requests and document investigative findings. * Ability to prioritize tasks; work under time constraints and under limited supervision. * Ability to work in a virtual environment with tools such as MS Teams, Zoom, WebEx and/or other similar platforms. * Ability to travel up to 25% of the time, to include statewide and/or overnight travel. Initial Screening Criteria: HHSC internal applicants only. Requirement #1: Graduation from a four-year college or university, which culminated in a bachelor's degree; OR Requirement #1: Four years of specialized experience, as defined below, may be substituted for the required education on a year-for-year basis. (NOTE: Any year of specialized experience counted towards Requirement #1 must be in addition to the two years of specialized experience qualified for Requirement #2, below.) OR Requirement #1: Any combination of years of education and specialized experience, as defined below, that total six. (NOTE: Any year of specialized experience counted towards Requirement #1 must be in addition to the two years of specialized experience qualified for Requirement #2, below.) AND Requirement #2: Two years of specialized experience in any of the following areas: investigations, audits, accounting, public policy, healthcare administration, contract monitoring, legal work, Texas Medicaid program experience and/or healthcare compliance monitoring in Medicaid or Medicare, Managed Care Organizations (MCO), Dental Maintenance Organizations (DMO), and/or Dental Service Organizations (DSO). * Graduate Degree in Public Administration, Public Health or Public Policy (or similar) (Preferred) * Bilingual in English/Spanish (Preferred) Registrations, Licensure Requirements or Certifications: Preferred: * Certified Fraud Examiner (CFE) * Accredited Healthcare Fraud Investigator (AHFI) * Certified Inspector General Investigator (CIGI) * Juris Doctorate (JD) * Registered Nurse (RN) * Licensed Professional Counselor (LPC) * Certified Internal Auditor (CIA) * Registered Dental Hygienist (RDH) * Certified Pharmacy Technician (CPhT) * Licensed Clinical Social Worker (LCSW) Additional Information: The OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must complete a national fingerprint-based criminal background check through the Texas Department of Public Safety (TDPS) and Federal Bureau of Investigations (FBI) to determine if they have criminal history record information that constitutes a bar to employment. The posted salary range reflects the minimum and maximum allowable by state law. Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual. State budget limits typically result in this position being filled in the lower end of the listed salary range. HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigative Supervisr I Job Title: CPI Investigative Supervisr I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 6A Posting Number: 11232 Closing Date: 05/18/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-22 Salary Range: $4,801.16 - $6,281.33 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Travel: Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: HOUSTON Job Location Address: 13838 BUFFALO SPEEDWAY Other Locations: MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 Brief : The CPI Supervisor performs highly complex (senior-level) consultative services, technical assistance and supervisor work. This position manages administrative staff and a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division. The Supervisor provides case consultations and monitors the status of cases within the unit by utilizing data warehouse reports to identify trends and patterns related to risk and child safety issues. The Supervisor selects, hires, manages, and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements. Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues to ensure the best outcome for the families we serve. The Supervisor provides subject matter expertise, guidance and consultation to unit staff, internal and external stakeholders to shape effective service delivery. The Supervisor is accountable for critical decisions that are crucial to the protection of children. Consults with the area Program Director, regional and state office management, regional caseworkers, and external public and private stakeholders to provide details of complex, high profile and sensitive CPI cases and prioritizes time sensitive reports. The role of an investigative supervisor is a fast-paced, high energy position, requiring daily assessment and decision-making of child safety issues. This position requires regular on-call duties, frequency and timeframes determined by the regional area, to include holidays and weekends. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, child advocacy centers, medical and school personnel and all parties involved in an investigation assigned to their unit. Works under limited supervision. Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Oversees, directs, and staffs case actions related to safety, risk, and permanency daily. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm. Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%) Implements program guidelines, performs administrative functions for staff, and conducts unit meetings. The Supervisor reviews abuse/neglect intakes routed to the unit on a daily basis, by evaluating case readings and providing case consultation in order to assess and mitigate child safety and risk related issues and works with staff to ensure timely contact with the family is established. The Supervisor ensures all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS) and provide oversight, regulation, and manage all overtime accumulated by staff. The Supervisor provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness. (25%) Interviews, selects, hires, manages, and develops staff. Conducts field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. The Supervisor works to educate and develop competent staff that can engage, support, and empower families to ensure the safety, permanency, and well-being of the children and families we serve. The Supervisor provides guidance and direction on policy, procedures, best practices, and on-going support through professional development. (20%) Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public. Develops and maintains effective working relationships with internal and external stakeholders to ensure coordination, quality, efficiency, and effectiveness of the unit's performance. Represents the program at meetings, conferences, workgroups, hearings and other events. (10%) Performs other duties as assigned and required to maintain unit operations. (5%) Total Time Spent: 100% Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and regulations related to the INV/AR program. Specialized knowledge of INV/AR program and child welfare practice Strong verbal and written communication skills Skill at establishing and maintaining productive working relationships both internally and externally. Ability to operate a personal computer and use various software packages Ability to prepare clear and concise reports.Ability to gather, assemble, correlate and analyze facts Ability to prioritize and manage multiple responsibilities. Ability to understand new information effectively and quickly. Ability to plan, direct and assign responsibilities and supervise the work of others. Ability to work with people from a variety of backgrounds and professions. Ability to represent Child Protective Investigations effectively with key stakeholders Registrations, Licensure Requirements or Certifications: N/A Initial Screening Criteria: Child Protective Services Supervisor I: A bachelor's degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services* or child placement services in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services. Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II. *Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes.A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations Additional Information: This position may be filled at any level from a Child Protective Services Supervisor I to a Child Protective Services Supervisor II. Factors such as education and experience may be considered when establishing the starting salary. This posting will be used to fill positions at several offices around Harris County. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: RCI Investigator I Trainee Job Title: RCI Investigator I Trainee Agency: Dept of Family & Protectve Svc Department: Residential Investigations Posting Number: 12779 Closing Date: 02/13/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,581.33 - $5,372.41 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 4900 N LAMAR BLVD Other Locations: MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 This position serves as a Residential Child Care Investigator and performs entry-level child protective services work within Child Care Investigations. Work involves obtaining information, investigating reports of alleged abuse, neglect, or exploitation of children in licensed and unlicensed foster homes, Child Placing Agencies, Residential Treatment Centers, and Group Homes. Participating in taking corrective action, working under close supervision, with minimal latitude for the use of initiative and independent judgment. HELP US MAKE A DIFFERENCE: To explore more of what Residential Child Care Investigators do, click here. For a realistic job preview of this position and to learn more about DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): Obtains information and investigates reports of alleged abuse or neglect and emergency situations, and coordinates with other divisions and/or outside agencies to take corrective actions. * Investigates, with supervisory support, referrals that allege abuse/neglect of children placed in licensed or unlicensed facilities and foster homes initiating cases within 24 to 72 hours depending on emergency criteria. * Discusses and coordinates with the supervisor to document findings of investigations regarding abuse/neglect. * Maintains investigative documentation so that information is readily available for coordination with other divisions regarding taking corrective actions, as requested by CCI Leadership. Assesses child's needs for degree and priority of services and develops service plans. * Gathers draft or completed versions of service plans from Conservatorship and/or the facility/agency with placement of the child, and review for comparison to what degree and priority of services are being provided based on the needs of the child. Discuss findings and seek guidance from Supervisor regarding investigative task or any coordination that may be required based on the reviews. * Coordinates with other divisions to make recommendations on modifications to service plans based upon the needs of the child after review of service plans and ability of placements to meet those needs. This task will be completed jointly with a Supervisor and/or Mentor. * Coordinates with HHSC to make notifications when a provider is unable or unwilling to meet the parameters of service plans for children. Advises, counsels, and interviews children, parents, caregivers, family members, and others to gather social, functional, and physical and mental health information for evaluation. * Advises, counsels, and interviews children, caregivers, household members, and others to gather information and evidence for assessment in determining a disposition in regard to abuse/neglect allegations. * Advises, counsels, and interviews alleged perpetrators regarding alleged abuse and/or neglect of victim children. * Advises, counsels, and interviews alleged victims regarding allegations of abuse and/or neglect. * Interviews collateral children as witnesses or for information regarding allegations of abuse and/or neglect. * Interviews home members as possible witnesses or for information regarding allegations of abuse and/or neglect. * Interviews collateral staff to include medical/mental health professionals, school staff, law enforcement, facility staff, facility administration, CPA administration, case managers, etc. to determine patterns of behaviors, as possible witnesses to abuse/neglect, to provide background information or evidence that can support a disposition. * Observes forensic Interviews and corroborates information provided to assist in determining allegations of abuse and/or neglect. * Interacts with FACN (Forensic Assessment Center Network), as needed for medical child abuse expert opinion on abuse/neglect. Visits child to assess the child's safety, to plan for recommendations of placement changes as needed, implement safety plans and relay concerns to Conservatorship regarding the wellbeing of the child. * Interviews children about their well-being, conditions of their placement, safety concerns and allegations of abuse and/or neglect. * Obtains progress notes for children. * Assesses safety of children in care. * Execute safety plans by collaborating with caregivers * Shares placement concerns with CVS/SSCC so they may decide if placement change is needed Removes children in dangerous situations from homes and admits children to emergency shelters until foster homes are found. * Coordinates with necessary parties to remove children in dangerous situations from placements and implements safety plans as needed. * Assesses Danger Indicators and implements safety plans as needed to include coordinating removal of children from a placement and restricting placement of additional children in foster homes dependent upon the emergent nature of the situation. * Coordinates and provides concerns to Conservatorship/Placement and makes recommendations on removing children from residential care setting to ensure safety. Arranges for educational, medical, and psychiatric examinations or treatments. * Makes suggestions for necessary examinations/evaluations based upon evidence or statements gathered during an investigation to clarify or make a determination of abuse and/or neglect. * Obtains/documents results of examinations/evaluations to corroborate statements or medical opinions regarding allegations of abuse and/or neglect. Studies, recruits, and recommends foster families to provide care for abused or neglected children. * Obtains and Reviews Home Assessments on foster families that provide care for abused or neglected children. * Conducts investigations on foster families to evaluate any concerns. * Reviews home assessment for concerning or conflicting information and notify HHSC if necessary. * Reviews training documents and certifications for compliance and current status of foster families. * Makes recommendations to HHSC, contracts, CVS, and other partner agencies based on concerns raised from the home history and home assessment. * Participates in joint staffing with partner agencies. Monitors foster homes and children to ensure that the children's needs are met. * Conducts abuse/neglect investigations to ensure children are safe. * Assesses placements to ensure children are provided with food, clothing, shelter. * Assesses placements and medication logs to ensure proper administration of medications to children. * Notifies partner agencies/divisions of concerns. Prepares documentation and seeks court orders for emergency protective services actions. * Prepares Legal documentation for emergency protective services actions. * Prepares affidavits to present to legal if required by Conservatorship or other agency/division to support case planning. * Provides information to partner agencies/divisions as needed to assist in their legal filings. Prepares and maintains case documentation. * Documents findings of investigations regarding abuse/neglect * Follows policy requirements for timely documentation. * Ensures external files are documented and uploaded. May investigate reports alleging illegal child-care and/or standards violations in licensed and registered child care facilities. * Investigates referrals that allege abuse/neglect and exploitation of children in operations that are licensed by HHSC. * Conducts observations/inspections of facilities and foster homes for any plain sight minimum standards deficiencies, documenting by note/photograph/video any concerns and relaying those to HHSC. * Communicate with Health and Human Services (HHSC) to assist them in addressing minimum standards related concerns observed during RCCI Investigations. * Coordinates with HHSC during an investigation to share findings and concerns and to learn about any compliance issues HHSC has. May prepare routine reports May participate in community awareness activities. * Attends various conferences to engage in continuing education and improvement of Investigative skills. * Attends community awareness events that support the mission and values of DFPS and RCCI in particular. May testify in court. * Prepares for and testifies in criminal and civil courts, including State Office of Administrative Hearings regarding evidenced gathered during an investigation and actions taken by Investigator during an investigation to support the findings. Performs related work as assigned. Knowledge, Skills and Abilities (KSAs): * Knowledge of the laws and regulations related to child care, abuse, and neglect; child development principles and theories and of family dynamics; community social services resources; the laws and regulations related to child protective services; and crisis intervention techniques and skills. * Knowledge of the Family Code and other laws and regulations relating to children and their care such as the Texas Child Care Licensing Act. * Knowledge of intellectual disabilities, emotional disturbance, physical handicaps, development disabilities, and treatment measures as applied to children. * Skill in assessing immediacy of harmful situations, which might result in injury or death to a child and ability to take appropriate action. * Skill in establishing and maintaining effective working relationships. * Skill in effective verbal and written communication. * Ability to manage hostility and resistance to regulation in a professional, non-defensive manner. * Ability to travel. * Skill in interviewing. * Ability to obtain information and conduct investigations, to evaluate living conditions, to prepare reports, to testify in court, and to communicate effectively. Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record and license. Initial Screening Criteria: Residential Child Care Investigator Specialist I Trainee: An accredited bachelor's degree OR accredited associate degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Experience in social work is preferred. Graduation from an accredited four-year college or university with major coursework in social work, counseling, early childhood education, psychology, criminal justice, elementary or secondary education, or a related field is generally preferred. Additional Information: This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly-hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigative Supervisor I/II Job Title: CPI Investigative Supervisr II Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 3W Posting Number: 12273 Closing Date: 01/21/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-24 Salary Range: $5,425.33 - $8,886.16 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Travel: Up to 85% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: LEWISVILLE Job Location Address: 190 CIVIC CIR STE 220 Other Locations: MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 Brief : The CPI Supervisor performs highly complex (senior-level) consultative services, technical assistance and supervisor work. This position manages administrative staff and a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division. The Supervisor provides case consultations and monitors the status of cases within the unit by utilizing data warehouse reports to identify trends and patterns related to risk and child safety issues. The Supervisor selects, hires, manages, and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements. Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues to ensure the best outcome for the families we serve. The Supervisor provides subject matter expertise, guidance and consultation to unit staff, internal and external stakeholders to shape effective service delivery. The Supervisor is accountable for critical decisions that are crucial to the protection of children. Consults with the area Program Director, regional and state office management, regional caseworkers, and external public and private stakeholders to provide details of complex, high profile and sensitive CPI cases and prioritizes time sensitive reports. The role of an investigative supervisor is a fast-paced, high energy position, requiring daily assessment and decision-making of child safety issues. This position requires regular on-call duties, frequency and timeframes determined by the regional area, to include holidays and weekends. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, child advocacy centers, medical and school personnel and all parties involved in an investigation assigned to their unit. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Oversees, directs, and staffs case actions related to safety, risk, and permanency daily. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm. Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%) Implements program guidelines, performs administrative functions for staff, and conducts unit meetings. The Supervisor reviews abuse/neglect intakes routed to the unit on a daily basis, by evaluating case readings and providing case consultation in order to assess and mitigate child safety and risk related issues and works with staff to ensure timely contact with the family is established. The Supervisor ensures all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS) and provide oversight, regulation, and manage all overtime accumulated by staff. The Supervisor provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness. (25%) Interviews, selects, hires, manages, and develops staff. Conducts field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. The Supervisor works to educate and develop competent staff that can engage, support, and empower families to ensure the safety, permanency, and well-being of the children and families we serve. The Supervisor provides guidance and direction on policy, procedures, best practices, and on-going support through professional development. (20%) Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public. Develops and maintains effective working relationships with internal and external stakeholders to ensure coordination, quality, efficiency, and effectiveness of the unit's performance. Represents the program at meetings, conferences, workgroups, hearings and other events. (10%) Performs other duties as assigned and required to maintain unit operations. (5%) Total Time Spent: 100% Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and regulations related to the INV/AR program. Specialized knowledge of INV/AR program and child welfare practice Strong verbal and written communication skills Skill at establishing and maintaining productive working relationships both internally and externally. Ability to operate a personal computer and use various software packages Ability to prepare clear and concise reports. Ability to gather, assemble, correlate and analyze facts Ability to prioritize and manage multiple responsibilities. Ability to understand new information effectively and quickly. Ability to plan, direct and assign responsibilities and supervise the work of others. Ability to work with people from a variety of backgrounds and professions. Ability to represent Child Protective Investigations effectively with key stakeholders Registrations, Licensure Requirements or Certifications: N/A Initial Screening Criteria: Child Protective Services Supervisor I: A bachelor's degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services* or child placement services in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services. Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II. * Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes. A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations. Preferred Criteria: * Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. * Two years' experience investigating child abuse or neglect (including out of state investigative agencies). * Favorable casework data/performance history as an investigator. * Proven success in developing people (teaching, training or being a CPI Mentor). * Prior leadership experience in any performance-based field. Additional Information: This position can be filled as either a Supervisor I or II. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS? The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected - children, elderly, and people with disabilities - from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. Functional Title: CAC Investigator Job Title: CPI Investigator II Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 6A Posting Number: 11072 Closing Date: 02/06/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-18 Salary Range: $3,816.65 - $5,071.87 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: HOUSTON Job Location Address: 2500 BOLSOVER ST Other Locations: MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 The Child Assessment Center (CAC) investigations team handles a wide range of cases such as serious child injuries, near fatalities, medically fragile and sexual abuse. Due to the nature of these cases, collaboration with law enforcement is common. Investigators may also participate in forensic interviews at children's advocacy centers. This role provides extensive on-the-job experience and exposure to critical cases, offering a learning opportunity that many investigators may not encounter. Brief : Child Protective Investigations (CPI) Investigators investigate claims of child abuse and neglect. They have the difficult task of figuring out what happened and predicting what will happen in the future. CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year. A CPI investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary. The investigator considers both risk and safety issues and may recommend services for the child and family to reduce the risk of further abuse or neglect. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here. For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): * Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous. * Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. * Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. This could involve children with serious injuries and child fatalities. * Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. * Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family. * Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. * Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. * Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner. * Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody. * Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. * Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. * Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. * Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. * Attends and participates in training/meetings/staffings. * Performs other duties as assigned and required to maintain unit operations. * Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. * Attends work regularly in accordance with agency leave policy. Knowledge, Skills and Abilities (KSAs): * Knowledge of child development * Knowledge of family dynamics * Skill in effective verbal and written communication * Skill in establishing and maintaining effective working relationships * Skill in problem solving techniques * Ability to operate a personal computer * Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm * Ability to be on call on a rotating basis and work irregular hours * Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Investigations Specialist III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services. Child Investigations Specialist IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria * Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. * Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. * Bilingual (English/Spanish) preferred. * Typing and writing proficiency or writing-related experience/education. Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary. Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Learn about the essential COMPETENCIES required/acquired during the first few months of employment here: DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Facility investigator Job Title: Investigator III Agency: Health & Human Services Comm Department: Incident Management Posting Number: 11499 Closing Date: 01/19/2026 Posting Audience: Internal and External Occupational Category: Healthcare Practitioners and Technical Salary Group: TEXAS-B-18 Salary Range: $3,793.41 - $5,921.25 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Corpus Christi State Supported Living Center Job Location City: CORPUS CHRISTI Job Location Address: 902 AIRPORT RD Other Locations: MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 Brief : Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! The Facility Investigator, Investigator III, performs moderately complex (journey-level) investigative work at the State Supported Living Center (SSLC). Performs field investigations of Abuse, Neglect, and Exploitation (ANE) and injuries involving residents of the facility. Performs comprehensive preliminary investigations to identify protection from harm and ensure reporting guidelines are followed. Follows-up on outstanding external cases such as those through Health and Human Services Commission Provider Investigations (HHSCPI) HHSCPI and the Office of Inspector General (OIG) to ensure documentation guideline dates are adhered to. Works in concert with Campus Administrators to ensure incidents that occur on non-business hours continue to move through the investigative process to remain in compliance with ICF and Settlement Agreement requirements. Verifies information, collects and properly maintains evidence, data and documents for use in investigations. Reviews evidence and data gathered for sufficiency and to draw conclusions. Evaluates and summarizes investigative findings and writes reports. Reviews reports prepared by others for compliance with adherence to standard protocols and rules. Prepares cases for presentation and presents testimony and evidence at administrative hearings, such as disciplinary hearings, or in court proceedings. Serves as a member of the Incident Management Team, conducts Root Cause Analysis meetings and participates on other assigned committees as needed. Completes data entry for unusual incidents and follows-up with unusual incident recommendations. Assists with tracking injury reports. Consults with State Office Incident Management on a regular basis. Provides technical assistance and administrative support to accomplish the State Operated Facilities missions, including being a part of the critical incident team for unusual incidents after normal business hours. Works under the general supervision of the Incident Management Coordinator, or other appropriate supervisor depending on SSLC structure, with moderate latitude for the use of initiative and independent judgement. Flexibility in work schedule is necessary to ensure facility maintains coverage at all hours. Required to be "on call", on a rotating basis, for emergency investigation work Essential Job Functions (EJFs): Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Conducts investigations of Reportable Incidents and Serious Injury and the preliminary investigation of unusual incidents to ensure prompt intervention in the care, safety and well-being of persons served. Collects and reviews evidence and data through field investigations and data collection, including direct observations and review of video surveillance. Contacts and interviews witnesses and complainants. Evaluates, analyzes, summarizes, and documents investigative findings. Prepares reports and communicates findings to designated supervisory staff. Works effectively with external agencies including HHSC, State-Office, law enforcement, HHSC-PI and other entities, to complete collaborative investigations as assigned by the supervisor. Reviews and summarizes information received and other evidence collected to produce investigative findings. Effectively utilizes the assistance of other staff to complete investigations successfully. Coaches new investigators through this collaborative process and serves as a resource for them. Tracks and coordinates actions following unusual incidents, serious client injuries, and abuse/neglect allegations, and ensures incidents are reported to HHSC Regulatory, HHSC State Office, and other agencies within required timeframes. Complies with the requirements and protocols of the essential elements of incident management. Reports incidents to the HHSC-PI per incident management requirements. Assists with training new Investigators, reviewing their techniques and providing coaching for improvement. Reviews reports prepared by others for compliance with adherence to standard protocols and rules, including full and complete reporting and accurate data analysis. Provides feedback to supervisor for follow up. Actively participates in daily meeting related to Abuse Neglect and Exploitation (ANE) Unusual Incidents, peer-to-peer aggression and falls. Follows up on identified issues. Participates on work groups and committees related to incident management and root cause analysis to analyzes the general SSLC operations to ensure compliance with statutory standards and regulations. Makes recommendations for improvements to the designated supervisor. Participates in individualized root cause analysis related to specific investigations and makes recommendations for proactive measures to prevent future injury occurrences and/or policy violations. Chair the root causes analysis group as assigned. Reviews policies, procedures and regulations; and recommends improvements, changes, or modifications. Reviews and researches legal aspects of investigations and recommends action as appropriate. Maintains, tracks and analyzes data for management reports such as trend analysis. Participates in audits and inspections as assigned by the supervisor. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and Intermediate Care Facility for individuals with intellectual disabilities (ICF-IID) rules, regulations, policy and procedures related to State Supported Living Center, or ability to gain that knowledge. Knowledgeable of existing laws and legislative actions that relate to protection from harm and residential rights, or ability to gain that knowledge. Knowledge of investigative principles, techniques and procedures. Skill in the use of a computer and applicable software including Word, Excel, and MS Outlook. Skill in interviewing and negotiation techniques. Skill in searching records to identify and retrieve information. Skill in the formulation of comprehensive investigative report. Skill in critical thinking, problem solving and research. Ability to convey thoughts, actions, and reasons, to explain events leading up to the incidents. Ability to effectively communicate and interview witnesses. Ability to effectively manage and control emotions. Ability to conduct investigations; Ability to interpret and apply laws and regulations Ability to work collaboratively with other investigators or investigative entities such as HHSC state-office, law enforcement, HHSC-PI. Ability to conduct interviews and gather facts; Ability to evaluate findings and to prepare concise executive-level investigative reports. Ability to communicate effectively both orally and in writing. Ability to testify in hearings and court proceedings. Ability to effectively direct and utilize the assistance of other staff to complete investigations successfully. Ability to train others. Registrations, Licensure Requirements or Certifications: None Initial Screening Criteria: Graduation from an accredited high school or GED. Graduation from an accredited four-year college or university with major coursework in criminal justice or a related field is generally preferred. Experience in investigative work such as planning, coordinating, leading or conducting investigations, or experience in quality assurance reviews Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE). Males between the ages of 18 - 25 must be registered with the Selective Service. All State Supported Living Center Employees are subject to Random Drug Testing. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Unregulated Operations Investigator IV Job Title: Investigator IV Agency: Health & Human Services Comm Department: North Region CCL Unreg Ops Posting Number: 11015 Closing Date: 03/04/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-20 Salary Range: $5,368.08 - $6,779.25 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: WATAUGA Job Location Address: 5117 WATAUGA RD Other Locations: Dallas; Denton; Fort Worth; Plano MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 Brief : Why choose to become a Child Care Regulation Investigator? * Reduce risk to children in child care settings * Educate the public and families on the benefits of choosing regulated child care * Flexibility * Challenging and rewarding career This position performs highly complex (senior-level) investigative work of unregulated child care facilities in accordance with the Human Resources Code, Chapter 42, the Texas Administrative Code and Child Care Regulation Policy and Procedures Handbook. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Work includes: * Proactively searching for unregulated operations and identifying the appropriate level of risk at the time of intake based on due diligence searches. * Conducting complex unregulated operation investigations. This includes interviewing caregivers, parents, children and anyone with knowledge of the care being provided, conducting surveillance to determine if child care is occurring or to verify information received as part of the investigation and thoroughly documenting findings. * Evaluating, assessing and making determinations on exemption requests. * Acting as lead community engagement and outreach specialist for Child Care Regulation with a focus on educating communities and families on rules of regulation and the benefits of choosing regulated child care, empowering families to choose regulated child care and expanding the child care community. This may includes participation in community engagement events, conducting presentations, and seeking out community partners. * Taking appropriate enforcement actions on high risk and/or non-compliant operations and educating potential providers on the benefits of becoming a regulated child care provider. This may include preparing legal documents to help support actions in coordination with the Office of the Attorney General. * Representing Child Care Regulation while performing informational and educational presentations to the public, at conferences and when collaborating with child health and safety advocates. This position routinely interacts with other state agency staff, local and regional stakeholders, representatives from various private and public organizations, and the general public. This is a full-time telework position, but extensive field travel and occasional work in the office is required. Essential Job Functions (EJFs): Investigations: Initiates investigations of unregulated operations based on priority and level of risk identified in the intake report. Conducts thorough walk-through of child care facilities to evaluate risk and determine whether child care is provided, determine if the operation is subject to child care regulation, and identify next steps to ensure risk is mitigated. Conducts interviews with the child care facility staff, children, parents, neighbors and anyone else who might have knowledge regarding the allegations. The investigator will address any conflicting information and may be required to deescalate situations where the alleged provider is being uncooperative. Surveillance will be conducted to establish whether child care is occurring or to verify information provided as part of the investigation. Extensive documentation is required to support the investigation findings and notification to those being investigated. Investigations may involve high-risk environments and interactions with uncooperative individuals. 35% Searching: Conducts proactive searches to identify unregulated operations. Enters unregulated operation intakes based off of proactive searches and reports received though the intake process. Utilizes specialized applications to determine locations and person details to appropriately determine the priority of unregulated operation intakes according to Child Care Regulation policy and procedures. Investigators are responsible to plan and develop investigative procedures and conduct investigations in order to determine appropriate actions. Investigators review statute, TAC, and policy to determine the aspects associated with an investigation and recommend appropriate legal or regulatory actions resulting from the investigation. 20% Exemptions: Evaluates and assesses exemption requests according to Child Care Regulation policy and procedure. Reviews requests to determine if the operation will be exempt from obtaining a permit according to the Human Resources Code, Chapter 42 and Texas Administrative Code by meeting specified exemption criteria. consults with Child Care Regulation leadership and legal. Conduct inspections to observe operations requesting exemption to support determination decisions. Provide written correspondence to operations requesting exemptions when determinations are made. 15% Community Engagement and Outreach: Acts as lead community engagement and outreach specialist for Child Care Regulation educating families and communities on the rules related to child care and benefits of choosing regulated child care, empowering families to choose regulated child care, and expanding the child care care community to support capacity building. Plan, prepare and present in-person and virtual presentations and trainings targeting communities, families, child and health advocates and other key stakeholders. Build collaborative relationships with internal and external partners to support outreach efforts. 15% Enforcement Actions: Identifies and initiates enforcement action recommendations for high risk operations and operations failing to cooperate or meet compliance. Gathers evidence and documentation to support enforcement recommendations. Consults with the legal team and provides supporting legal documentation when necessary to prepare for hearings and legal actions. Testifies in court proceedings related to enforcement recommendations. 5% Continuing Education: Maintains continuing education and current knowledge of child development, investigation and regulatory practices, health and safety, applicable laws and rules, and regulated fields to support the mission of Child Care Regulation. 5% Other Duties as Assigned: Conducts other duties as assigned to maintain unit and UOU operations. Make recommendations for policy updates to support investigative and exemption tasks. 5% Knowledge, Skills and Abilities (KSAs): Knowledge of Texas laws and regulation. Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in applying emotional intelligence to all situations. Skill in establishing and building rapport. Skill in presenting, both in-person and virtually. Ability to critically think and identify risk and mitigation measures. Ability to work with diverse groups of people while promoting respect for cultural diversity in all working relationships. Ability to de-escalate situations with tact and diplomacy. Ability to self-start, organize, and manage priorities. Ability to operate basic office equipment including camera/AV equipment. Ability to travel. Registrations, Licensure Requirements or Certifications: Valid driver's license. Initial Screening Criteria: Graduation from an accredited four-year college or university with a degree in Human Development, Early Childhood Development, Social Services, Education, Criminal Justice, Psychology, Public Health, Family Studies or other closely related field or experience that is equivalent to a four-year degree. Experience and education may be substituted for one another on a year-to-year basis. Experience in evaluating and analyzing risk to children, preferred. Experience in participating in, leading or coordinating community engagement activities, preferred. Additional Information: Attends work regularly in accordance with agency leave policy. Work hours must be flexible and are not considered 8:00-5:00. Occasional work during the evening and weekends may be required. This position will be in a mobile unit which means most of the work will be conducted using mobile technology, such as a tablet and cell phone. Travel may be required outside of headquartered geographical area. Applicants for positions must have transportation and a valid Texas driver's license with insurance as required by the State of Texas. Applicants for this position who are considered for employment must pass a Background Check, which includes a criminal history check and a review of the Texas Child Abuse and Neglect Registry. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: CPI Special Investigator Trainee Job Title: CPI SI Investigator III Agency: Dept of Family & Protectve Svc Department: Special Investigations Posting Number: 11599 Closing Date: 01/24/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-18 Salary Range: $4,748.95 - $5,921.25 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: GIDDINGS Job Location Address: 2020 N MAIN Other Locations: Giddings; Brenham; Bryan; Cameron; Centerville; Madisonville; Marlin; Mexia MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 IMPORTANT NOTICE: This is a specialized position requiring previous experience as a police officer. This is not an entry-level opportunity. Brief : IMPORTANT NOTICE: This is a specialized position requiring previous experience as a police officer. This is not an entry-level opportunity. Professional Background: Only candidates with a solid background in investigative roles within law enforcement will be considered for this position. OVERVIEW Work involves investigating cases that are of a high profile or high-risk and may require a joint investigation with local law enforcement due to alleged criminal acts. Assists the Department of Family and Protective Services (DFPS) Investigation Supervisors by providing consultation and assistance to the investigation of complex cases. Provide forensic investigation techniques and investigation skills. Accompanies DFPS staff on investigations and provides information on criminal statutes, law enforcement procedures, and legal issues when circumstances warrant. Provides feedback to DFPS staff on effective investigation techniques from a law enforcement perspective, may carry a small caseload within the unit, provides training to and serves as a consultant to DFPS staff. Interacts routinely with DFPS staff, supervisors, clients, law enforcement professionals, medical professionals, legal professionals and others involved in the investigative process. Attends civil and criminal court proceedings as required. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here. For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. Essential Job Functions (EJFs): * Conducts specialized investigations of child abuse and neglect, as required by management. * Serves as a resource and trainer to DFPS Staff on forensic interview skills and techniques. * Identifies and provides for staff development and training needs in the area of forensic child abuse and neglect investigation to achieve and enhance quality performance of unit staff. * Provides expert consultation to DFPS staff and the community on complex issues associated with forensic child abuse and neglect investigations. * Conducts in-depth interviews to accurately obtain information to determine immediate or long-term risk of abuse or neglect; models advanced interviewing techniques for other workers. * Assesses family dynamics and functioning to determine degree and type of agency intervention needed. * Prepares and provides sufficient case documentation (including forms and narratives) to provide a complete and accurate record on cases, including legal documentation or testifying in court for all necessary court cases. * Reviews cases identified by Child Safety Specialists for specific risk factors or assistance with forensic investigation techniques, in order to ensure staff develop and implement appropriate casework actions and case plans. * Attends training and participates in professional development as required by agency and/or supervisor. * Performs other duties as assigned and required to maintain unit operations. * Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. * Attends work regularly in accordance with agency leave policy. * Develops and maintains communication and working relationships within and outside the agency, particularly with professionals associated with law enforcement investigations. Knowledge, Skills and Abilities (KSAs): Supervisor will determine appropriate knowledge, skills and abilities. * Knowledge of Texas criminal and civil law relating to abuse and neglect of children. * Knowledge of forensic interviewing techniques. * Knowledge of normal child development and family dynamics, including problem areas of domestic violence, substance abuse, criminal activity. * Knowledge of community resources, particularly within the law enforcement community, and their use for addressing child abuse and neglect problems. * Skill in forensic interviewing of children and adults. * Skill in determining risk of harm to children. * Skill in applying crisis intervention techniques. * Skill in investigating and resolving difficult child abuse or neglect cases. Skill in verbal and written communication. * Ability to establish and maintain effective working relationships with employees, agency staff, law enforcement personnel and community stakeholders. * Ability to evaluate investigation records in relation to the department standards for quality. * Ability to analyze reports and produce comprehensive documents regarding findings. * Ability to train staff in forensic interview techniques. Registrations, Licensure Requirements or Certifications: Valid Texas Driver's License TCOLE Intermediate License, out of state Peace Officer license, Federal Law Enforcement Officer Certification or Military experience comparable to Texas Peace Officer. Preferred: A current, Licensed Texas Peace Officer or have been a licensed Peace Officer in the State of Texas in the past two years. TCOLE Advance or Master Peace Officer License or equivalent from an out of state law enforcement agency or the United States Military. Out of state law enforcement agency, Federal Law Enforcement Agency or United State Military licenses and certifications comparable to a Texas Peace Officer are acceptable. Initial Screening Criteria: * Graduation from an accredited high school or equivalent. * Experience using forensic investigation skills. Desired skills include interviewing and locating suspects, victims, and witnesses; collecting evidence; obtaining credible and reliable statements from victims, witnesses, and suspects; and report writing. * At least five (5) years as a TCOLE Intermediate-level Peace Officer with primary investigative duties related to crimes against persons, OR * TCOLE Basic-level Peace Officer certification (or a comparable out-of-state, military, or federal law enforcement agency certification) AND two (2) additional years of full-time investigative experience in law enforcement, child welfare, or a related field involving the investigation of crimes against persons. * This position may be filled at a CPI Senior Investigator Trainee or a CPI Senior Investigator III. Factors such as education and experience may be considered when determining the classification to be used for hire. Preferred: * Sixty (60) hours college credit from an accredited college or university. * Two (2) years' experience as a Detective/Investigator investigating and working with multidisciplinary teams on the investigation of child abuse and neglect or other crimes against persons. This position may be filled at a CPI Senior Investigator Trainee or a CPI Senior Investigator III. Factors such as education and experience may be considered when determining the classification to be used for hire. Additional Information: Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: LTCR Nursing Facilities Senior Investigator Job Title: Investigator VI Agency: Health & Human Services Comm Department: Rgn 03-Regulatory Services Posting Number: 12657 Closing Date: 01/23/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-24 Salary Range: $5,425.33 - $7,155.75 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 80% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: ARLINGTON Job Location Address: 2561 MATLOCK RD Other Locations: MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Nursing Facilities Senior Investigator - Starting Market Rate Salary $83,371.89 As part of a collaborative team of public servants, an investigator protects residents' health and safety by conducting on-site inspections and investigations in Texas long-term care facilities (nursing homes, assisted living facilities, and day activities and health services sites) to assess their compliance with state and federal laws and rules. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state - Please see the Additional Information section below for more detail on travel. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. See below for details. The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas. Essential Job Functions (EJFs): Under the direction of a program manager, an investigator VI conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys in facilities to determine compliance with federal and state health and safety regulations. Completes inspection or survey reports detailing deficiencies. Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints in Texas long-term care facilities. Conducts exit conferences with facility staff regarding findings. Visits long-term care facilities to verify correction of previously cited regulatory violations. Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, reports. Develops and implements training for field investigators. Participates as a member of other teams within HHSC Long-term Care Regulation, including enforcement and quality assurance. Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. In the event of emergency licensure action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care. Be available for on-call duties for emergencies such as weather events or high-priority situations in facilities or at providers. Knowledge, Skills and Abilities (KSAs): Knowledge of acceptable professional standards of resident care. Knowledge, ability, and skill in conducting high-level investigations. Skilled in conducting investigations to verify regulatory compliance. Ability to interpret and apply policies, procedures, and regulations. Ability to work independently and make appropriate decisions and regulation-based recommendations. Ability to operate personal computer-based programs and complete data entry and technically correct, error-free reports. Ability to multi-task and track multiple activities with competing priorities. Ability to complete a high-volume, deadline-driven workload. Ability to exercise professional judgment and reach sound decisions. Ability to use the computer for writing reports. Ability to integrate complex regulatory concepts, procedures, and processes. Ability to communicate effectively both orally and in writing. Ability to effectively present information to executive-level management. Registrations, Licensure Requirements or Certifications: Must have Surveyor Minimum Qualifications Test (SMQT) Certification or obtain within 12 months of hire. If the applicant has a license and/or certification in a professional area that is eligible for federal qualification as a health facilities surveyor the license must be current and valid in the State of Texas (e.g., registered or licensed nurse, dietitian, social worker, sanitarian, respiratory therapist, etc.), as applicable. Initial Screening Criteria: Bachelor's degree from an accredited college or university with a major in public administration, health care administration, hospital administration, business administration, education, psychology, social work, sociology, nursing, medicine or a discipline related to developmental disabilities and/or gerontology, or a related field. Experience in a Texas state agency regulatory program, or experience working as a Registered Nurse, may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years. Experience in writing deficiencies/violations and investigation reports. Experience conducting health care provider or related investigations and in citing deficiencies preferred. Experience with state and federal regulations specific to long term care preferred. Additional Information: Flexibility in work hours is required for this position. The job requires 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required. Must have reliable transportation. All applicants must pass a fingerprint criminal background check. If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers. If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigator- Recovery Unit Job Title: CPI Investigator IV Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 3E Posting Number: 12589 Closing Date: 02/06/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-20 Salary Range: $4,263.16 - $6,779.25 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: SHERMAN Job Location Address: 2607 N LOY LAKE RD Other Locations: Bonham; Corsicana; Dallas; Ennis; Garland; Grand Prairie; Greenville; Irving; Kaufman; Lewisville; Mckinney; Plano; Rockwall; Rowlett; Sherman; Waxahachie MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 Brief : The position will conduct investigations primarily in Region 3 East counties experiencing a high number of delinquent investigations. Work will include investigations of new and/or delinquent investigations, courtesy requests, and after-hours routing and case assignments. The position will also provide consultation and assistance to staff, law enforcement, and stakeholders regarding complex protective services cases and issues. The position could serve as a mentor and provide training to investigation staff. Essential Job Functions (EJFs): * Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous. * Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. * Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. This could involve children with serious injuries and child fatalities. * Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. * Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family. * Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. * Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. * Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner. * Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody. * Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. * Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. * Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. * Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. * Attends and participates in training/meetings/staffings. * Performs other duties as assigned and required to maintain unit operations. * Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. * Attends work regularly in accordance with agency leave policy. Knowledge Skills Abilities (KSAs): * Knowledge of child development * Knowledge of family dynamics * Skill in effective verbal and written communication. * Skill in establishing and maintaining effective working relationships. * Skill in problem solving techniques * Ability to operate a personal computer. * Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm. * Ability to be on call on a rotating basis and work irregular hours. * Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions. Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Services Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Services Specialist II: Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Protective Services Specialist III: Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III in Texas Department of Family and Protective Services. Child Protective Services Specialist IV: Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Qualifications: Current INV II or IV Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary. Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Learn about the essential COMPETENCIES required/acquired during the first few months of employment here: DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: CPI Special Investigator Trainee Job Title: CPI SI Investigator III Agency: Dept of Family & Protectve Svc Department: Special Investigations Posting Number: 12560 Closing Date: 03/08/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-18 Salary Range: $4,748.95 - $5,921.25 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: HOUSTON Job Location Address: 2500 BOLSOVER ST Other Locations: MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 IMPORTANT NOTICE: This is a specialized position requiring previous experience as a police officer. This is not an entry-level opportunity. This is not a sworn peace officer position. Professional Background: Only candidates with a solid background in investigative roles within law enforcement will be considered for this position. OVERVIEW Work involves investigating cases that are of a high profile or high-risk and may require a joint investigation with local law enforcement due to alleged criminal acts. Assists the Department of Family and Protective Services (DFPS) Investigation Supervisors by providing consultation and assistance to the investigation of complex cases. Provide forensic investigation techniques and investigation skills. Accompanies DFPS staff on investigations and provides information on criminal statutes, law enforcement procedures, and legal issues when circumstances warrant. Provides feedback to DFPS staff on effective investigation techniques from a law enforcement perspective, may carry a small caseload within the unit, provides training to and serves as a consultant to DFPS staff. Interacts routinely with DFPS staff, supervisors, clients, law enforcement professionals, medical professionals, legal professionals and others involved in the investigative process. Attends civil and criminal court proceedings as required. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here. For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. Essential Job Functions (EJFs): * Conducts specialized investigations of child abuse and neglect, as required by management. * Serves as a resource and trainer to DFPS Staff on forensic interview skills and techniques. * Identifies and provides for staff development and training needs in the area of forensic child abuse and neglect investigation to achieve and enhance quality performance of unit staff. * Provides expert consultation to DFPS staff and the community on complex issues associated with forensic child abuse and neglect investigations. * Conducts in-depth interviews to accurately obtain information to determine immediate or long-term risk of abuse or neglect; models advanced interviewing techniques for other workers. * Assesses family dynamics and functioning to determine degree and type of agency intervention needed. * Prepares and provides sufficient case documentation (including forms and narratives) to provide a complete and accurate record on cases, including legal documentation or testifying in court for all necessary court cases. * Reviews cases identified by Child Safety Specialists for specific risk factors or assistance with forensic investigation techniques, in order to ensure staff develop and implement appropriate casework actions and case plans. * Attends training and participates in professional development as required by agency and/or supervisor. * Performs other duties as assigned and required to maintain unit operations. * Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. * Attends work regularly in accordance with agency leave policy. * Develops and maintains communication and working relationships within and outside the agency, particularly with professionals associated with law enforcement investigations. Knowledge, Skills and Abilities (KSAs): Supervisor will determine appropriate knowledge, skills and abilities. * Knowledge of Texas criminal and civil law relating to abuse and neglect of children. * Knowledge of forensic interviewing techniques. * Knowledge of normal child development and family dynamics, including problem areas of domestic violence, substance abuse, criminal activity. * Knowledge of community resources, particularly within the law enforcement community, and their use for addressing child abuse and neglect problems. * Skill in forensic interviewing of children and adults. * Skill in determining risk of harm to children. * Skill in applying crisis intervention techniques. * Skill in investigating and resolving difficult child abuse or neglect cases. Skill in verbal and written communication. * Ability to establish and maintain effective working relationships with employees, agency staff, law enforcement personnel and community stakeholders. * Ability to evaluate investigation records in relation to the department standards for quality. * Ability to analyze reports and produce comprehensive documents regarding findings. * Ability to train staff in forensic interview techniques. Registrations, Licensure Requirements or Certifications: Valid Texas Driver's License TCOLE Intermediate License, out of state Peace Officer license, Federal Law Enforcement Officer Certification or Military experience comparable to Texas Peace Officer. Preferred: A current, Licensed Texas Peace Officer or have been a licensed Peace Officer in the State of Texas in the past two years. TCOLE Advance or Master Peace Officer License or equivalent from an out of state law enforcement agency or the United States Military. Out of state law enforcement agency, Federal Law Enforcement Agency or United State Military licenses and certifications comparable to a Texas Peace Officer are acceptable. Initial Screening Criteria: * Graduation from an accredited high school or equivalent. * Experience using forensic investigation skills. Desired skills include interviewing and locating suspects, victims, and witnesses; collecting evidence; obtaining credible and reliable statements from victims, witnesses, and suspects; and report writing. * At least five (5) years as a TCOLE Intermediate-level Peace Officer with primary investigative duties related to crimes against persons, OR * TCOLE Basic-level Peace Officer certification (or a comparable out-of-state, military, or federal law enforcement agency certification) AND two (2) additional years of full-time investigative experience in law enforcement, child welfare, or a related field involving the investigation of crimes against persons. * This position may be filled at a CPI Senior Investigator Trainee or a CPI Senior Investigator III. Factors such as education and experience may be considered when determining the classification to be used for hire. Preferred: * Sixty (60) hours college credit from an accredited college or university. * Two (2) years' experience as a Detective/Investigator investigating and working with multidisciplinary teams on the investigation of child abuse and neglect or other crimes against persons This position may be filled at a CPI Special Investigator Trainee or a CPI Special Investigator III. Factors such as education and experience may be considered when determining the classification to be used for hire. Additional Information: Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: CPI Special Investigator Trainee Job Title: CPI SI Investigator III Agency: Dept of Family & Protectve Svc Department: Special Investigations Posting Number: 12484 Closing Date: 03/07/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-18 Salary Range: $4,748.95 - $5,921.25 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: WATAUGA Job Location Address: 5117 WATAUGA RD Other Locations: Denton; Lewisville MOS Codes: 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14 IMPORTANT NOTICE: This is a specialized position requiring previous experience as a police officer. This is not an entry-level opportunity. This is not a sworn peace officer position. Professional Background: Only candidates with a solid background in investigative roles within law enforcement will be considered for this position. OVERVIEW Work involves investigating cases that are of a high profile or high-risk and may require a joint investigation with local law enforcement due to alleged criminal acts. Assists the Department of Family and Protective Services (DFPS) Investigation Supervisors by providing consultation and assistance to the investigation of complex cases. Provide forensic investigation techniques and investigation skills. Accompanies DFPS staff on investigations and provides information on criminal statutes, law enforcement procedures, and legal issues when circumstances warrant. Provides feedback to DFPS staff on effective investigation techniques from a law enforcement perspective, may carry a small caseload within the unit, provides training to and serves as a consultant to DFPS staff. Interacts routinely with DFPS staff, supervisors, clients, law enforcement professionals, medical professionals, legal professionals and others involved in the investigative process. Attends civil and criminal court proceedings as required. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here. For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. Essential Job Functions (EJFs): * Conducts specialized investigations of child abuse and neglect, as required by management. * Serves as a resource and trainer to DFPS Staff on forensic interview skills and techniques. * Identifies and provides for staff development and training needs in the area of forensic child abuse and neglect investigation to achieve and enhance quality performance of unit staff. * Provides expert consultation to DFPS staff and the community on complex issues associated with forensic child abuse and neglect investigations. * Conducts in-depth interviews to accurately obtain information to determine immediate or long-term risk of abuse or neglect; models advanced interviewing techniques for other workers. * Assesses family dynamics and functioning to determine degree and type of agency intervention needed. * Prepares and provides sufficient case documentation (including forms and narratives) to provide a complete and accurate record on cases, including legal documentation or testifying in court for all necessary court cases. * Reviews cases identified by Child Safety Specialists for specific risk factors or assistance with forensic investigation techniques, in order to ensure staff develop and implement appropriate casework actions and case plans. * Attends training and participates in professional development as required by agency and/or supervisor. * Performs other duties as assigned and required to maintain unit operations. * Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. * Attends work regularly in accordance with agency leave policy. * Develops and maintains communication and working relationships within and outside the agency, particularly with professionals associated with law enforcement investigations. Knowledge, Skills and Abilities (KSAs): Supervisor will determine appropriate knowledge, skills and abilities. * Knowledge of Texas criminal and civil law relating to abuse and neglect of children. * Knowledge of forensic interviewing techniques. * Knowledge of normal child development and family dynamics, including problem areas of domestic violence, substance abuse, criminal activity. * Knowledge of community resources, particularly within the law enforcement community, and their use for addressing child abuse and neglect problems. * Skill in forensic interviewing of children and adults. * Skill in determining risk of harm to children. * Skill in applying crisis intervention techniques. * Skill in investigating and resolving difficult child abuse or neglect cases. Skill in verbal and written communication. * Ability to establish and maintain effective working relationships with employees, agency staff, law enforcement personnel and community stakeholders. * Ability to evaluate investigation records in relation to the department standards for quality. * Ability to analyze reports and produce comprehensive documents regarding findings. * Ability to train staff in forensic interview techniques. Registrations, Licensure Requirements or Certifications: Valid Texas Driver's License TCOLE Intermediate License, out of state Peace Officer license, Federal Law Enforcement Officer Certification or Military experience comparable to Texas Peace Officer. Preferred: A current, Licensed Texas Peace Officer or have been a licensed Peace Officer in the State of Texas in the past two years. TCOLE Advance or Master Peace Officer License or equivalent from an out of state law enforcement agency or the United States Military. Out of state law enforcement agency, Federal Law Enforcement Agency or United State Military licenses and certifications comparable to a Texas Peace Officer are acceptable. Initial Screening Criteria: * Graduation from an accredited high school or equivalent. * Experience using forensic investigation skills. Desired skills include interviewing and locating suspects, victims, and witnesses; collecting evidence; obtaining credible and reliable statements from victims, witnesses, and suspects; and report writing. * At least five (5) years as a TCOLE Intermediate-level Peace Officer with primary investigative duties related to crimes against persons, OR * TCOLE Basic-level Peace Officer certification (or a comparable out-of-state, military, or federal law enforcement agency certification) AND two (2) additional years of full-time investigative experience in law enforcement, child welfare, or a related field involving the investigation of crimes against persons. * This position may be filled at a CPI Senior Investigator Trainee or a CPI Senior Investigator III. Factors such as education and experience may be considered when determining the classification to be used for hire. Preferred: * Sixty (60) hours college credit from an accredited college or university. * Two (2) years' experience as a Detective/Investigator investigating and working with multidisciplinary teams on the investigation of child abuse and neglect or other crimes against persons This position may be filled at a CPI Special Investigator Trainee or a CPI Special Investigator III. Factors such as education and experience may be considered when determining the classification to be used for hire. Additional Information: Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.