Support Manager jobs at Texas - 114 jobs

General Responsibilities: Supervise or monitor all projects in progress in the department to ensure that work is executed on time and in accordance with the client's requirements and within company policies, procedures and standards. Supervise the preparation of proposals and cost estimates to clients to ensure proper scoping of services, availability of manpower and pricing to achieve desired profitability. Supervise the daily operations of a department including staff training, development, and performance review, utilization of equipment and facilities, safety oversight, quality of services and work product, timely delivery of services and deliverables, and adherence to policies and procedure. Plan for and participate in business development activities to identify, develop, win, and execute project opportunities and build and maintain client relationships. Essential Roles and Responsibilities: Responsible for preparation of proposals and cost estimates. With support from the Office Manager perform business and client development activities. With support from the Office Manager develop and manage employee staffing plans, recruitment, selection and on-boarding. With support from the Office Manager prepare and execute annual business plan for the department. With support from the Office Manager oversee and manage the success of the key department metrics of revenue growth, staff chargeability, project billing and collections, and project profitability. Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies. Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task planning for all projects. Responsible for continuous quality monitoring and improvement on projects. Monitor and promote quality standards and practices. Responsible for providing consistent quality standards on project and proposal delivery. Perform other duties as assigned. Requirements: Bachelor's degree from an ABET accredited institution in technical discipline practiced by the Firm including Engineering, Environmental Science or Geology and 5 years' practice experience. Or, in lieu of a degree, a minimum of 9 years' related experience. Valid driver's license with acceptable violation history. Preferred Certification: P.E. strongly preferred Certification or licensure in field of expertise. Terracon Authorized Project Reviewer status preferred. Master's degree or PhD. About Terracon Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon's vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status. Apply directly with Terracon https://careers.terracon.com/job/amarillo/geotechnical-department-manager/37184/**********0

Are you a records management expert who excels at bringing order to chaos? Do you feel passionate about turning outdated archives into efficient digital systems? LCRA is looking for an outstanding Supervisor of Records Management to guide our innovative team in modernizing how we maintain, safeguard, and enable access to vital information. Lead our team through digital transformation, ensuring accessible records and empowering excellence in document conversion and archival management. Lead our records support team, guiding them in document management and responding to requests, encouraging teamwork and growth. If you're skilled in leadership, enjoy solving complex organizational problems, and make records management engaging, we invite you to apply! Bring your 9+ years of experience to help us develop a premier records management department. You will be trusted to: - Direct and support the records management team to accomplish flawless execution of records management initiatives - Develop and implement world-class document conversion and archival strategies - Ensure compliance with all relevant regulations and standards - Coordinate the management and accessibility of digital and physical records - Collaborate with various departments to determine records management needs - Offer training and support to staff regarding guidelines for records management - Monitor and assess the efficiency of records management policies and procedures - Successfully implement new technologies and systems to improve records management processes You qualify with: - Nine or more years of experience in records management, archival administration, library/information science, records and archives classification, records center/file room operations, or other relevant experience. A degree(s) in information management, records management, library/information science, archival administration or relevant field may be substituted per LCRA guidelines for certain years of experience. You are a great fit with: - Proven experience leading and mentoring a team - Ambitious attitude towards continuous improvement and learning - Outstanding communication and organizational skills - Ability to compete and excel in a fast-paced environment - Strong focus on detail and dedication to accuracy - Familiarity with electronic document management systems and initiatives for digital transformation projects - Strong understanding of records retention policies and legal requirements You gain: - Competitive salary & medical, dental, vision and legal insurance - Paid time off, including time for vacation, sick and family care leave - 401(k) match up to 8% that includes a student loan 401(k) contribution program option - Life and disability insurance - Wellness program including wellness incentive - Extensive learning & development programs And more - all to create a compelling and rewarding work environment. Equal Opportunity Employer LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment. LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources ************** or email **********************. Reasonable accommodations will be determined on a case-by-case basis.

is located in Sells, AZ. Under limited supervision, coordinates, oversees, and/or performs a wide variety of administrative, fiscal, and executive support activities for the elected officials of the Executive Branch. Serves as primary point of operational and administrative contact for internal and external constituencies, often on complex and confidential issues. The work is normally reviewed upon completion to ensure compliance with general organization/department goals, policies and procedures. Major work activities are covered by procedures or guidelines permitting flexibility in selecting methods to utilize and procedures to follow, determination of work priorities, and the planning and coordination of projects. Essential Duties and Responsibilities: Organizes, facilitates, and follows up on issues related to meetings and other special events for the Executive Office and for the Chairperson, as required; prepares, distributes, and maintains the official minutes and notices of executive meetings. Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external institutions and agencies on a range of specified issues; organizes and facilitates meetings, conferences, and other special events, as required. Develops and manages all formal records and archives for the Executive Office. Oversees and/or participates in the coordination, supervision, and completion of special projects and events. Develops, maintains, and oversees disposition of all formal records and historical archives pertaining to the work of the executive office, serves as principal resource and point of contact for all inquiries pertaining to official executive office proceedings and records. Provides administrative support for the Chairperson to include managing the schedule/calendar, making travel arrangements, screening and handling telephone communications, greeting and directing visitors, and dealing with administrative problems and inquiries as appropriate. Improves staff effectiveness by coaching, counseling, training and recommending disciplinary action for employees; planning, delegating, monitoring, and appraising job tasks and results in a timely manner. Utilizes knowledge and understanding of underlying operational issues to assist in administrative problem solving, and plan, develop, and implement projects and programs. Researches information, compiles statistics, and gathers and computes various data; prepares special and/or one-time reports, summaries, or replies to inquiries, selecting relevant data from a variety of sources. Utilizes an automated information system for word processing, electronic mail production of graphics and spreadsheets, and database input and retrieval. Acts as an executive representative to gather and relay information and interacts with staff members, department directors, and elected officials. Creates, composes, and edits technical and/or administrative correspondence and documentation prior to publication and/or distribution; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate. Coordinates fiscal activities and maintains accounts for the Executive Office Assists in the coordination, supervision and completion of special projects appropriately. Coordinates, supervises, leads and guides the work of executive support staff as appropriately; participate in training evaluative sessions. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Contributes to a team effort and performs other job related duties as assigned. Knowledge, Skills, and Abilities: Knowledge of the Tohono O'odham culture, customs, and traditions. Knowledge of applicable federal, state, tribal laws, regulations and requirements. Knowledge of office management principles and procedures. Knowledge of current and emerging trends in technologies, techniques, issues, and approaches in area of expertise. Knowledge of archiving principles and processes. Knowledge of general accounting principles, procedures, systems, and documentation Skill in budget preparation and fiscal management. Skill in supervising, training, and evaluating assigned staff. Skill in operating various word-processing, spreadsheets, and database software programs. Skill in providing superior customer service for both internal and external customers. Skill in information research, project management, organizing, and coordinating. Ability to establish and maintain positive and effective working relationships with other employees and the general public. Ability to maintain privileged confidential information. Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues. Ability to gather data, compile information, and prepare reports. Ability to create, compose, and edit written materials. Ability to develop and maintain recordkeeping systems and procedures. Ability to supervise, lead, and train staff and/or others. Ability to communicate efficiently and effectively both verbally and in writing. Ability to establish and maintain effective working relationships with other employees, and the general public. Ability to work independently and meet strict time lines. Ability to work extended hours and various work schedules. Ability to travel within the interior/exterior boundaries of the Tohono O'odham Nation. Minimum Qualifications: Associate's Degree in Business, Public Administration or closely related field and four years' work experience in a secretarial and administrative field, or an equivalent combination of training, education, and work experience which demonstrates the ability to perform the duties of this position. One year of supervisory experience. Licenses, Certifications, Special Requirements: Must type 50 WPM. Must demonstrate seventy percent proficiency in grammar, spelling and math. Must obtain an Arizona Notary Public Commission certificate within six months of hire. Upon recommendation for hire, a criminal background check is required to determine suitability for hire, including a 39-month Motor Vehicle Record. May require possessing and maintaining a valid driver's license, (no DUIs or major traffic citations within the last three years). If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles. Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham Language and English as a condition of employment.

DEPT OF REVENUE Funding Arizona's future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results. Senior Manager, IT Customer Support Job Location: Address: 1600 W Monroe Street, Phoenix AZ 85007 Posting Details: Salary: $116,600 |Grade: 30 |Closing Date: Open until filled Job Summary: The Senior Manager, IT Customer Support leads and manages all aspects of customer-facing IT services for the Arizona Department of Revenue (ADOR). This includes overseeing the IT Service Desk, desktop support operations, and client device management across the agency. Responsible for driving continuous improvement, maturing IT service management (ITSM) processes, and ensuring IT customer support services are highly efficient, reliable, and directly integrated with the CISO's security initiatives to protect sensitive taxpayer data and agency assets. This position has one supervisory direct report who oversees a team size of 7 to 8 individual contributors in IT Service Desk and System Administration roles. This position may be available for remote work within Arizona (# days per week in the office/hoteling). The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Supervisory Carries out supervisory responsibilities in accordance with ADOR's core values, agency policies, applicable standard work, and applicable laws Talent Management In collaboration with the Assistant Director/Chief Information Officer and Talent, develops and executes a plan for retaining and developing talent to meet current and future business objective Strategic Alignment & Operational Management In collaboration with the Assistant Director/Chief Information Officer, sets and implements the ADOR IT Customer Service strategic direction ensuring alignment with the agency's overall IT and business strategies Serves as the escalation point and primary interface between executive business leadership and IT operations for major service interruptions or chronic issues Manages the annual budget for the IT Customer Support division, ensuring efficient allocation of resources and maximizing return on technology investments to including managing vendor relationships, and negotiating service contracts for technology and support tools Provides technical leadership for the desktop support team on complex issues Oversees desktop infrastructure like hardware, software, and security Ensures effective end-user communication for all scheduled IT changes, maintenance, and major service updates; and that resolution of end-user issues is timely, effective, and empathetic Establishes, monitors, and reports on key performance indicators (KPIs) and service level agreements (SLAs) for service desk, desktop support, and client services Drives the maturity of IT Service Management (ITSM) processes, particularly Incident Management, Request Fulfillment, Knowledge Management, Automation, and utilization of modern frameworks that adapt to the changes on the horizon as pertains to ADOR's tax accounting system modernization (STARS) program Oversees the life cycle management of all end-user devices (desktops, laptops, mobile devices) and software distribution, ensuring security and compliance with state standards Maintains an accurate inventory of hardware and software assets and ensure compliance with licensing agreements Drives process improvement & technology evolution to include: Security Focus and CISO Partnership Serves as the CISO's front-line partner for endpoint security, ensuring immediate communication and coordinated response to security incidents originating at the endpoint. Leads end-user security awareness and compliance by working with the CISO team to implement and enforce security policies (e.g., Multi-Factor Authentication (MFA), least-privilege access, acceptable use). Manages and optimizes security-critical tools utilized by the support team, including Endpoint Detection and Response (EDR) systems, identity and access management (IAM) platforms, and enterprise encryption software. Establishes and continually refines the Security Incident Triage Process within the Service Desk, ensuring all support staff are trained to recognize, prioritize, and escalate potential security threats immediately to the CISO's Security Operations Center (SOC). Ensures all desktop and client deployment images and processes adhere strictly to the agency's security baselines and configuration hardening standards Agency/Department Compliance & Continuous Improvement Projects Engagement Knowledge, Skills & Abilities (KSAs): Education & Experience Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as a Bachelor's Degree (e.g., B.A), training, coursework, and work experience relevant to the assignment. Minimum eight (8) years of related progressive experience in Information technology Minimum of three (3) years management and supervision experience overseeing IT service desk, help desk, or technical support operations for an organizational workforce size of 1,000 + Previous experience in developing and managing ITIL-based ITSM processes (Incident, Request, Knowledge Management); and implementing a Virtual Desktop Environment Knowledge/Understanding Broad and generally deep understanding of all facets of management and leadership, as well as a vision for the IT customer support function Thorough working knowledge of most infrastructure technologies and in-house developed applications utilized in the enterprise Thorough working knowledge of the organization's methodologies and tools, policies and procedures Thorough working knowledge of interrelationships among various internal and external organizational functions Strong understanding of client operating systems (Windows, mac OS), enterprise networking, security best practices, and remote support technologies; and the available technologies to implement a Virtual Desktop Environment Skills Excellent verbal, written, and listening communication skills Excellent interpersonal skills and demeanor Strong organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations Effective project management skills with the ability to lead, direct the work of teams without formal supervisory authority Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive; and in the use of enterprise level ticketing systems. (e.g. Service Now, Cherwell. Solarwinds Web Help Desk) Abilities Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety Ability to contribute to and execute strategic plans, manage budgets, and report performance metrics to executive leadership Ability to work with a high degree of autonomy and also participate collaboratively as part of a team Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner Ability to build, motivate, engage, develop/grow, and retain a high performing team Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed. Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another Selective Preference(s): Bachelor's Degree in Information Technology, Computer Science, or a related field Current ITIL Certification Previous experience leading leaders Prior experience working within a State or Local Government agency or other highly regulated environment Experience with a modern Enterprise Service Management (ESM) platform (e.g., ServiceNow, Cherwell) Experience with Continuous Improvement/Lean Pre-Employment Requirements: The final candidate will be required to abide by the the following pre-employment checks: -Employment Verification and Reference Checks -State and Federal Criminal Background Check, including fingerprinting -Arizona Tax Filing Records Check All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides a world class comprehensive benefits package including: -Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave -Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). -A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options. -Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education. -Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities. By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: *********************************************************** Contact Us: If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at *********************. *The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

DEPT OF REVENUE Funding Arizona's future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results. Senior Manager, IT Customer Support Job Location: Address: 1600 W Monroe Street, Phoenix AZ 85007 Posting Details: Salary: $116,600 Grade: 30 Closing Date: Open until filled Job Summary: The Senior Manager, IT Customer Support leads and manages all aspects of customer-facing The g IT services for the Arizona Department of Revenue (ADOR). This includes overseeing the IT Service Desk, desktop support operations, and client device management across the agency. Responsible for driving continuous improvement, maturing IT service management (ITSM) processes, and ensuring IT customer support services are highly efficient, reliable, and directly integrated with the CISO's security initiatives to protect sensitive taxpayer data and agency assets. This position has one supervisory direct report who oversees a team size of 7 to 8 individual contributors in IT Service Desk and System Administration roles. This position may be available for remote work within Arizona (# days per week in the office/hoteling). The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Supervisory Carries out supervisory responsibilities in accordance with ADOR's core values, agency policies, applicable standard work, and applicable laws Talent Management In collaboration with the Assistant Director/Chief Information Officer and Talent, develops and executes a plan for retaining and developing talent to meet current and future business objective Strategic Alignment & Operational Management In collaboration with the Assistant Director/Chief Information Officer, sets and implements the ADOR IT Customer Service strategic direction ensuring alignment with the agency's overall IT and business strategies Serves as the escalation point and primary interface between executive business leadership and IT operations for major service interruptions or chronic issues Manages the annual budget for the IT Customer Support division, ensuring efficient allocation of resources and maximizing return on technology investments to including managing vendor relationships, and negotiating service contracts for technology and support tools Provides technical leadership for the desktop support team on complex issues Oversees desktop infrastructure like hardware, software, and security Ensures effective end-user communication for all scheduled IT changes, maintenance, and major service updates; and that resolution of end-user issues is timely, effective, and empathetic Establishes, monitors, and reports on key performance indicators (KPIs) and service level agreements (SLAs) for service desk, desktop support, and client services Drives the maturity of IT Service Management (ITSM) processes, particularly Incident Management, Request Fulfillment, Knowledge Management, Automation, and utilization of modern frameworks that adapt to the changes on the horizon as pertains to ADOR's tax accounting system modernization (STARS) program Oversees the life cycle management of all end-user devices (desktops, laptops, mobile devices) and software distribution, ensuring security and compliance with state standards Maintains an accurate inventory of hardware and software assets and ensure compliance with licensing agreements Drives process improvement & technology evolution to include: Security Focus and CISO Partnership Serves as the CISO's front-line partner for endpoint security, ensuring immediate communication and coordinated response to security incidents originating at the endpoint. Leads end-user security awareness and compliance by working with the CISO team to implement and enforce security policies (e.g., Multi-Factor Authentication (MFA), least-privilege access, acceptable use). Manages and optimizes security-critical tools utilized by the support team, including Endpoint Detection and Response (EDR) systems, identity and access management (IAM) platforms, and enterprise encryption software. Establishes and continually refines the Security Incident Triage Process within the Service Desk, ensuring all support staff are trained to recognize, prioritize, and escalate potential security threats immediately to the CISO's Security Operations Center (SOC). Ensures all desktop and client deployment images and processes adhere strictly to the agency's security baselines and configuration hardening standards Agency/Department Compliance & Continuous Improvement Projects Engagement Knowledge, Skills & Abilities (KSAs): Education & Experience Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as a Bachelor's Degree (e.g., B.A), training, coursework, and work experience relevant to the assignment. Minimum eight (8) years of related progressive experience in Information technology Minimum of three (3) years management and supervision experience overseeing IT service desk, help desk, or technical support operations for an organizational workforce size of 1,000 + Previous experience in developing and managing ITIL-based ITSM processes (Incident, Request, Knowledge Management) Previous Experience implementing a Virtual Desktop Environment Knowledge/Understanding Broad and generally deep understanding of all facets of management and leadership, as well as a vision for the IT customer support function Thorough working knowledge of most infrastructure technologies and in-house developed applications utilized in the enterprise Thorough working knowledge of the organization's methodologies and tools, policies and procedures Thorough working knowledge of interrelationships among various internal and external organizational functions Strong understanding of client operating systems (Windows, mac OS), enterprise networking, security best practices, and remote support technologies & available technologies to implement a Virtual Desktop Environment Skills Excellent verbal, written, and listening communication skills Excellent interpersonal skills and demeanor Strong organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations Effective project management skills with the ability to lead, direct the work of teams without formal supervisory authority Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive; and in the use of enterprise level ticketing systems. (e.g. Service Now, Cherwell. Solarwinds Web Help Desk) Abilities Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety Ability to contribute to and execute strategic plans, manage budgets, and report performance metrics to executive leadership Ability to work with a high degree of autonomy and also participate collaboratively as part of a team Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner Ability to build, motivate, engage, develop/grow, and retain a high performing team Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed. Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another Selective Preference(s): Bachelor's Degree in Information Technology, Computer Science, or a related field Current ITIL Certification Previous experience leading leaders Prior experience working within a State or Local Government agency or other highly regulated environment Experience with a modern Enterprise Service Management (ESM) platform (e.g., ServiceNow, Cherwell), and with Continuous Improvement/Lean Pre-Employment Requirements: The final candidate will be required to abide by the the following pre-employment checks: -Employment Verification and Reference Checks -State and Federal Criminal Background Check, including fingerprinting -Arizona Tax Filing Records Check All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides a world class comprehensive benefits package including: -Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave -Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). -A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options. -Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education. -Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities. By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: *********************************************************** Contact Us: If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at *********************. *The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Job Responsibilities Are you passionate about making a real difference in people's lives? Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking Direct Support Managers who are motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. Under the direction of the Residential Director, this position: * Serves as the Direct Support Manager/Qualified Intellectual Disability Professional (QIDP) of an assigned residential area of an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) of BHDD-OIDD. * Ensures that each individual receives those services and interventions necessary to meet identified needs in accordance with active treatment standards on a daily basis. * Provides thorough, accurate, and timely documentation of services provided. Maintains documentation in compliance with Agency and Office written rules, regulations and policies. Ensures that programs/training are amended based on progress or newly identified needs/concerns. * Actively develops Direct Support Professional III leadership and supervisory skills to enable effective training, supervision, and retention of assigned personnel. Proactively engages employees to build relationships that create trust, open dialogue, and establish clear responsibilities. Responsible for overall management and oversight of one or more residential buildings and the direct supervision of the personnel as assigned in the residential unit/area. Monitors staff schedules to ensure appropriate coverage needs to support consumer needs. Completes monthly monitoring of Individual Support Plan training for staff, and provides training as needed. Oversees the Direct Support Professional staff's work performance and completes annual performance evaluations. In-house managers work on the schedules with assistance as needed. * Maintains continuous communication with guardians and advocates regarding significant events including injuries/incidents, training, and health of the individuals with disabilities to include but not limited to medical condition, hospitalizations, campus activities and other adverse events. * Monitors consistency among external/internal programs and disciplines to ensure that any discrepancies or inconsistencies between programmatic, medical, dietary, and vocational aspects of consumer's assessments and programs are resolved. * Promotes a safe, orderly, neat, clean environment for consumers. Reports significant events and suspected abuse immediately per Agency and Office policy and procedures. * Performs additional duties as necessary. This posting seeks to fill two (2) Direct Support Manager positions at Coastal Regional Center, an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) of BHDD-OIDD located in Summerville, SC serving residents with intellectual and developmental disabilities. Minimum and Additional Requirements Bachelor's degree in a human services field including, but not limited to: sociology, special education, rehabilitation counseling, psychology, Registered Nurse licensure, or Doctorate of Medicine Osteopathy. Two years of related experience providing professional or direct services, including at least one year of experience working with persons with intellectual disabilities or other developmental disabilities. Preferred Qualifications Knowledge of Federal and State regulations. Ability to perform basic administrative tasks. General knowledge of individuals with intellectual disabilities. Knowledge of basic safety practices. Ability to accurately communicate. Ability to utilize a computer. Ability to bend, stoop, lift, push, pull, reach, and walk. Ability to work in a group home, home-like setting or ICF. Physical ability to work with individuals who may be physically aggressive or medically fragile. Ability to supervise subordinates. Additional Comments Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening - to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services' Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General "List of Excluded Individuals/Entities" screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position. Immunization: If this position requires the applicant to work directly with consumers of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment. State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster. Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resources for further information. Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The South Carolina Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes: * Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information. * 15 days annual (vacation) leave per year * 15 days sick leave per year * 13 paid holidays * Paid Parental Leave * S.C. Deferred Compensation Program available (S.C. Deferred Compensation) * Retirement benefit choices* * State Retirement Plan (SCRS) * State Optional Retirement Program (State ORP)

Job Responsibilities Are you passionate about making a real difference in people's lives? Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking Direct Support Managers who are motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. Under the direction of the Residential Director, this position: * Serves as the Direct Support Manager/Qualified Intellectual Disability Professional (QIDP) of an assigned residential area of an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) of BHDD-OIDD. * Ensures that each individual receives those services and interventions necessary to meet identified needs in accordance with active treatment standards on a daily basis. * Provides thorough, accurate, and timely documentation of services provided. Maintains documentation in compliance with Agency and Office written rules, regulations and policies. Ensures that programs/training are amended based on progress or newly identified needs/concerns. * Actively develops Direct Support Professional III leadership and supervisory skills to enable effective training, supervision, and retention of assigned personnel. Proactively engages employees to build relationships that create trust, open dialogue, and establish clear responsibilities. Responsible for overall management and oversight of one or more residential buildings and the direct supervision of the personnel as assigned in the residential unit/area. Monitors staff schedules to ensure appropriate coverage needs to support consumer needs. Completes monthly monitoring of Individual Support Plan training for staff, and provides training as needed. Oversees the Direct Support Professional staff's work performance and completes annual performance evaluations. In-house managers work on the schedules with assistance as needed. * Maintains continuous communication with guardians and advocates regarding significant events including injuries/incidents, training, and health of the individuals with disabilities to include but not limited to: medical condition, hospitalizations, campus activities and other adverse events. * Monitors consistency among external/internal programs and disciplines to ensure that any discrepancies or inconsistencies between programmatic, medical, dietary, and vocational aspects of consumer's assessments and programs are resolved. * Promotes a safe, orderly, neat, clean environment for consumers. Reports significant events and suspected abuse immediately per Agency and Office policy and procedures. * Performs additional duties as necessary. These positions are located at Pee Dee Regional Center, an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) of BHDD-OIDD located in Florence, SC serving residents with intellectual and developmental disabilities Minimum and Additional Requirements Bachelor's degree in a human services field including, but not limited to: sociology, special education, rehabilitation counseling, psychology, Registered Nurse licensure, or Doctorate of Medicine Osteopathy. Two years of related experience providing professional or direct services, including at least one year of experience working with persons with intellectual disabilities or other developmental disabilities. Preferred Qualifications Knowledge of Federal and State regulations. Ability to perform basic administrative tasks. General knowledge of individuals with intellectual disabilities. Knowledge of basic safety practices. Ability to accurately communicate. Ability to utilize a computer. Ability to bend, stoop, lift, push, pull, reach, and walk. Ability to work in a group home, home-like setting or ICF. Physical ability to work with individuals who may be physically aggressive or medically fragile. Ability to supervise subordinates. Additional Comments Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening - to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services' Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General "List of Excluded Individuals/Entities" screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position. Immunization: If this position requires the applicant to work directly with consumers of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment. State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster. Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resources for further information. Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The South Carolina Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes: * Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information. * 15 days annual (vacation) leave per year * 15 days sick leave per year * 13 paid holidays * Paid Parental Leave * S.C. Deferred Compensation Program available (S.C. Deferred Compensation) * Retirement benefit choices* * State Retirement Plan (SCRS) * State Optional Retirement Program (State ORP)

Job Responsibilities * These positions are being readvertised. Previous applicants are still being considered and do not need to reapply.* Are you passionate about making a real difference in people's lives? Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking Direct Support Managers who are motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. Under the direction of the Residential Director, this position: * Serves as the Direct Support Manager/Qualified Intellectual Disability Professional (QIDP) of an assigned residential area of an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) of BHDD-OIDD. * Ensures that each individual receives those services and interventions necessary to meet identified needs in accordance with active treatment standards on a daily basis. * Provides thorough, accurate, and timely documentation of services provided. Maintains documentation in compliance with Agency and Office written rules, regulations and policies. Ensures that programs/training are amended based on progress or newly identified needs/concerns. * Actively develops Direct Support Professional III leadership and supervisory skills to enable effective training, supervision, and retention of assigned personnel. Proactively engages employees to build relationships that create trust, open dialogue, and establish clear responsibilities. Responsible for overall management and oversight of one or more residential buildings and the direct supervision of the personnel as assigned in the residential unit/area. Monitors staff schedules to ensure appropriate coverage needs to support consumer needs. Completes monthly monitoring of Individual Support Plan training for staff, and provides training as needed. Oversees the Direct Support Professional staff's work performance and completes annual performance evaluations. In-house managers work on the schedules with assistance as needed. * Maintains continuous communication with guardians and advocates regarding significant events including injuries/incidents, training, and health of the individuals with disabilities to include but not limited to: medical condition, hospitalizations, campus activities and other adverse events. * Monitors consistency among external/internal programs and disciplines to ensure that any discrepancies or inconsistencies between programmatic, medical, dietary, and vocational aspects of consumer's assessments and programs are resolved. * Promotes a safe, orderly, neat, clean environment for consumers. Reports significant events and suspected abuse immediately per Agency and Office policy and procedures. * Performs additional duties as necessary. These positions are located at Whitten Regional Center, an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) of BHDD-OIDD located in Clinton, SC serving residents with intellectual and developmental disabilities. Minimum and Additional Requirements Bachelor's degree in a human services field including, but not limited to: sociology, special education, rehabilitation counseling, psychology, Registered Nurse licensure, or Doctorate of Medicine Osteopathy. Two years of related experience providing professional or direct services, including at least one year of experience working with persons with intellectual disabilities or other developmental disabilities. Preferred Qualifications Knowledge of Federal and State regulations. Ability to perform basic administrative tasks. General knowledge of individuals with intellectual disabilities. Knowledge of basic safety practices. Ability to accurately communicate. Ability to utilize a computer. Ability to bend, stoop, lift, push, pull, reach, and walk. Ability to work in a group home, home-like setting or ICF. Physical ability to work with individuals who may be physically aggressive or medically fragile. Ability to supervise subordinates. Additional Comments Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening - to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services' Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General "List of Excluded Individuals/Entities" screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position. Immunization:If this position requires the applicant to work directly with consumers of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment. State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster. Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resources for further information. Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The South Carolina Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes: * Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information. * 15 days annual (vacation) leave per year * 15 days sick leave per year * 13 paid holidays * Paid Parental Leave * S.C. Deferred Compensation Program available (S.C. Deferred Compensation) * Retirement benefit choices* * State Retirement Plan (SCRS) * State Optional Retirement Program (State ORP)

Perform all job file coordinator tasks related to customer calls, job monitoring tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports. Responsibilities: • Monitor job file status and job file audit status • Maintain job file WIPs • Monitor and ensure client requirements are followed • Review and validate initial field documentation • Create preliminary estimate • Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process • Maintain internal and external communications • Complete and review job file documentation for final upload and the audit process • Perform job close-out Qualifications: • 2+ year(s) of administrative or office-related experience and business experience • Experience in the commercial cleaning and restoration or insurance/service industry is desired • Experience with writing estimates, job file processes, and quality assurance, a plus • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times • Ability to remain calm and professional during tense or stressful situations • Excellent organizational skills and strong attention to detail • Very self-motivated and goal-oriented • Capability to work in a fast-paced, team-oriented office environment • Proficiency in Microsoft Office (i.e. Outlook, Word, Excel) • Ability to learn new software, including Xactimate and proprietary software • Minimum of HSD/GED, Associates/bachelor's degree preferred • Ability to successfully complete a background check subject to applicable law Primary Responsibilities • Provide complete detailed scope and accurate estimate for the repairs, reconstruction and restoration per the plan of returning the property to preexisting conditions • Negotiate with the insurance company to provide the best possible solution for our customer without compromising yours or the company's integrity and reputation • Be attentive to customers desires for possible changes to the scope of work, Provide the “Dream Time” change order at the start of the project as needed • Prepare pre-construction document including contract documents, production file documents, selections information and allowances, Sub-Contractor and vendor purchase orders, Create first entries in Sub Vendor log. Work with Admin Assistant to get the job ready to start • Present job and answer question regarding project to Production supervisor, Dept. manager, Admin Assistant and assigned lead carpenter or sub. • Attend Pre Start meeting at job site as needed to make sure the hand off is smooth between sales, production and the customer • Monitor the project for progress, invoicing, collections and need for change orders or supplement • Participate in the Punch list process on larger jobs but make sure the process happens on all jobs to completely execute the job close out strategy • Comply with all insurance company requirements and processes for repairs and reconstruction portions of projects • Close out the project including: • Close out job activities once they are completed• Review the payments, invoicing to make sure all have been received• Review Job Cost and Margins reporting as jobs are closed Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a ‘One Team' mentality, manage production crews and job assignments as assigned while following PuroClean production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Managing Customer Satisfaction and representing the brand Effectively oversee all aspects of the production processes and customers' needs Identifying areas for improvement and managing relationships with centers of influence Managing production, pricing schedules, estimate details & coordinating with GM/Owner Leaving job sites with an orderly appearance and follow uniform and policy guidelines Communicating and managing customer concerns with GM/Owner effectively Maintaining cleanliness of products and equipment to the highest standard Ensure clear communication with office staff, immediate supervisor and fellow technicians Qualifications: Experience in equipment, asset and financial management Understanding of safety guidelines and ability to manage them on site and while traveling Aptitude with record keeping, recording information and communicating ‘ the message' Ability to identify areas of opportunity among teammates, coaching for growth Strength in team building and establishing lasting relationships with clients and teammates Benefits: Learn and develop new professional skills in a fast-paced environment Serve your community in their time of need. ‘Servant Based Leadership' Be a part of a winning team with the ‘One Team' mentality. We serve together Competitive pay, benefits and flexible hours Additional benefits and perks based on performance and employers' policies This is a remote position. Compensation: $40,000.00 - $50,000.00 per year “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Under administrative direction, is responsible for coordinating systems analysis, maintenance and development activities through direct and indirect staff. Lead teams in the areas of scheduling, technical direction, future planning and standard practices. Participate in budgeting and capital equipment processes and quality improvement activities for the organization. Working conditions are primarily inside an office environment. Exercises direct supervision over assigned staff. This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason. * Candidate must reside within a 100 mile radius of the City of San Antonio. * Work Location City Tower - 100 W. Houston Street, San Antonio, TX 78205 Work Hours 7:45 a.m. - 4:30 p.m., Monday - Friday Essential Job Functions * IT Business Management: Manages staff within assigned area, conducting hiring, training and performance review activities as required. Supports budget processes and conducts fiduciary activities as appropriate to ensure appropriate allocation of funds. Supports procurement processes related to services and/or products necessary for the organization. * Supports department-wide IT strategic and operational planning activities. * Customer Business Requirements: Works with business partners to understand business needs. * Customer Technology Planning: Provides input to business technology planning within their functional area. Identifies and researches alternative technologies, evaluates current staff and technical resources, and identifies alternatives for addressing business objectives. * IT Initiatives: Manages the implementation of IT initiatives to support business strategy. * Technical Solution Identification and Procurement: Participates with end users and management in the identification and evaluation of information systems requirements, and develops plans to insure the completion of these activities. Develops plans for the completion of major applications. Coordinates the acquisition of approved hardware and software including the planning for migration, installation, and training. * Service Quality: Provides high-quality services at optimal cost to customers. * Business Process Improvement: Develops and implements technologies to improve the performance of a business process and increase efficiency and effectiveness. * Vendor Management: Manages vendor relationships to maximize value to the business. * Technical Standards: Contributes to the development of standards and recommends changes to systems/applications. Provides technical and business expertise. * Staff Resource Optimization: Identifies the roles, skills and knowledge required. Ensures staff has the resources and skills needed to support all work initiatives. Participates in IT workforce deployment activities. * End User Training: Manages the development and delivery of training for internal IT users to ensure productive use of existing and new systems. * Performs related duties and fulfills responsibilities as required. Job Requirements * Bachelor's degree from an accredited college or university. * Three (3) years of relevant technical and business experience, to include one or more business and technical processes. * Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Preferred Qualifications * Three (3) years of experience in technical and managerial roles supporting enterprise applications within large, complex organizations. * Three (3) years of experience directly supervising development teams throughout the analysis, planning, development, implementation, and ongoing support of technical solutions. * Three (3) years of experience delivering high-quality support to IT customers. * Demonstrated proficiency in leading teams using Agile methodologies. * Strong proficiency in System Development Life Cycle (SDLC) processes and best practices. * Proven ability to manage multi-million-dollar budgets and oversee large-scale project implementations. * Valid Class "C" Texas Drivers License. Special Instructions * A current resume must be attached to your application. Applicant Information * Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. * Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. * Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. * If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Knowledge, Skills, and Abilities * Knowledge of system environments. * Knowledge of core managerial functions such as budgeting, procurement, personnel management, and finance. * Knowledge of current information technology management theories and practices. * Knowledge of management and supervisory principles and techniques. * Knowledge of current organizational hardware and software capabilities. * Knowledge of methods and techniques involved in the completion of information system planning including security administration, operational capacity planning, and cost benefit analysis of alternative technologies. * Knowledge of quality principles and tools, especially root cause analysis and problem solving. * Skill in effectively planning, organizing, controlling and supervising the work of subordinates. * Skill in establishing and communicating clear expectations regarding work performance for both the individual and/or team. * Skill in a variety of communication methods to present complex issues to diverse audiences. * Skill in creating an environment for improving customer satisfaction and promotes an atmosphere that establishes customer satisfaction as a key value in the organization. * Skill in utilizing a personal computer and utilizing associated software programs. * Ability to operate a computer keyboard and other basic office equipment. * Ability to learn and adapt to the ongoing changes of the City culture. * Ability to clearly communicate goals and priorities of the organization as they relates to technical issues. * Ability to demonstrate a solid understanding of the current knowledge exchange and technology interface issues (including e-business aspects) between own and closely related units of the organization. * Ability to demonstrate a solid understanding of project management tools; plan development, metrics, cost and effort estimation, schedule development, risk analysis, monitoring of production and compliance, project progress tracking. * Ability to demonstrate a solid understanding of business and technical problem solving skills. * Ability to influence other employees to work together to support the mission and goals of the City of San Antonio. * Ability to establish and maintain effective working relationships with City staff and the general public. * Ability to successfully launch and deliver a single IT project. * Ability to communicate clearly and effectively. Work Complexity and Examples * Manages small teams of individuals in IT.

Office Manager, Registrar, Attendance Type: Charter Job ID: 131739 County: East Maricopa Contact Information: CAFA Inc 4055 E Warner Rd Gilbert, AZ 85296 District Website Contact: Fidelis Velasquez Phone: ********** Fax: District Email Job Description: Learning Foundation and Performing Arts - Gilbert is hiring for a full-time Front Office Manager for the 2025-2026 School Year. We are looking for an Office manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. Office manager duties and responsibilities include scheduling appointments, making office supplies arrangements, greeting students and visitors, student registration, attendance and providing general administrative support to our employees. Previous experience as a Front office manager or Office administrator would be an advantage. A successful Office manager should have experience with a variety of office software (email tools, spreadsheets, and databases) and be able to accurately handle administrative duties. Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation. Responsibilities * Serve as the point person for office manager duties * Schedule appointments * Answer phones * Greeting students, parents, visitors and staff * Order supplies * Attendance * Student Registration to maintain student records, enrollment, transfers, withdrawals, records requests, and other registration duties under the direction of the principal and District Office. * Maintain the office condition and arrange necessary repairs * Partner with HR to update and maintain office policies as necessary * Organize office operations and procedures Skills * Proven experience as an Office manager, Front office manager, or Administrative assistant * Knowledge of office administrator responsibilities, systems, and procedures * Proficiency in MS Office (MS Excel and MS Outlook, in particular) * Hands-on experience with office machines (e.g. fax machines and printers) * Excellent time management skills and ability to multi-task and prioritize work * Attention to detail and problem-solving skills * Excellent written and verbal communication skills * Strong organizational and planning skills in a fast-paced environment * A creative mind with an ability to suggest improvements * High School degree; additional qualification as an Administrative assistant or Secretary will be a plus * Previous work in a Mental Healthcare related field is a plus but not required. * Must be able to obtain and hold a valid IVP Level One Fingerprint Clearance Card. * Preferred 1-3 Years Related Experience. Physical Demands: * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Duties are typically performed in school and/or office settings throughout the division. * May include frequent walking, standing, stooping, lifting up to approximately 25 pounds and occasional lifting of equipment and/or materials weighing up to approximately 40 pounds may be required. * Must have the ability to sit or stand for extended periods of time; to enter data into a computer keyboard; to research identified job-related duties using the Internet and other resources; see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; and the ability to understand and follow oral and written instructions. To Apply: * Email a copy of your current resume * Transcript or diploma * Teaching and/or Special Education Certificates (if applicable) * Current Arizona IVP Fingerprint Card * Three letters of professional reference. * (If applicable, please include any endorsements, training, education in progress, experience, and/or certifications). Job Type: Full-time. Salary based on experience and education. Benefits available for full-time employees. Job Types: Full-time, Contract Benefits: * Dental insurance * Health insurance * Life insurance * Vision insurance Ability to Commute: * Gilbert, AZ 85296 (Preferred) Ability to Relocate: * Gilbert, AZ 85296: Relocate before starting work (Preferred) Work Location: In person Other:

Manages the daily operational activities in one or more courts, sections or divisions to ensure that goals and objectives are accomplished in accordance with established priorities, time limitations and other specifications. Management Scope: Manages supervisory and exempt/non-exempt staff.1. Manages and monitors the daily activities of assigned courts, sections or a division by developing and implementing policies and procedures and short/long range goals and objectives, and evaluating program activities to ensure compliance and internal controls. 2. Trains and assists managers, supervisors and others in the resolution of procedural issues and communicates with elected officials, judges, attorneys and other professionals to resolve more complex issues. 3. Directs, reviews, approves and participates in personnel related activities of managers and supervisors to include: hiring, training and assigning staff, evaluating performance and conducting disciplinary actions. 4. Oversees the preparation of and evaluates budget requests; monitors revenues/ expenses, account balances and collections activities; authorizes disbursements and expenditures; and compiles data and generates related reports. 5. Represents the department at meetings, hearings, trials, conferences and/or other public events. May testify at hearings, trials and legislative meetings. 6. Researches new legislation, incorporates changes into the programs and informs staff of changes that affect the daily operation of the department. 7. Assists in the acquisition or development of computer systems, interfacing with other departments to ensure systems are operational. 8. Performs other duties as assigned.Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Business Administration, Management, Public Administration, Criminal Justice, Accounting, Finance or in a job related field of study. Three (3) years of professional work related experience, including 6 months supervisory experience. Special Requirements/Knowledge, Skills & Abilities: Knowledgeable of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Requires knowledge of local, state and federal laws, rules and regulations relevant to the areas of responsibility. Ability to manage program activities, establish goals and objectives, devise solutions to administrative problems, develop and evaluate administrative policies and procedures and prepare concise reports. Physical/Environmental Requirements: Standard office environment.

Manages the daily operational activities in one or more courts, sections or divisions to ensure that goals and objectives are accomplished in accordance with established priorities, time limitations and other specifications. Management Scope: Manages supervisory and exempt/non-exempt staff. Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Business Administration, Management, Public Administration, Criminal Justice, Accounting, Finance or in a job related field of study. Three (3) years of professional work related experience, including 6 months supervisory experience. Special Requirements/Knowledge, Skills & Abilities: Knowledgeable of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Requires knowledge of local, state and federal laws, rules and regulations relevant to the areas of responsibility. Ability to manage program activities, establish goals and objectives, devise solutions to administrative problems, develop and evaluate administrative policies and procedures and prepare concise reports. Physical/Environmental Requirements: Standard office environment. 1. Manages and monitors the daily activities of assigned courts, sections or a division by developing and implementing policies and procedures and short/long range goals and objectives, and evaluating program activities to ensure compliance and internal controls. 2. Trains and assists managers, supervisors and others in the resolution of procedural issues and communicates with elected officials, judges, attorneys and other professionals to resolve more complex issues. 3. Directs, reviews, approves and participates in personnel related activities of managers and supervisors to include: hiring, training and assigning staff, evaluating performance and conducting disciplinary actions. 4. Oversees the preparation of and evaluates budget requests; monitors revenues/ expenses, account balances and collections activities; authorizes disbursements and expenditures; and compiles data and generates related reports. 5. Represents the department at meetings, hearings, trials, conferences and/or other public events. May testify at hearings, trials and legislative meetings. 6. Researches new legislation, incorporates changes into the programs and informs staff of changes that affect the daily operation of the department. 7. Assists in the acquisition or development of computer systems, interfacing with other departments to ensure systems are operational. 8. Performs other duties as assigned.

Manages the daily operational activities in one or more courts, sections or divisions to ensure that goals and objectives are accomplished in accordance with established priorities, time limitations and other specifications. Management Scope: Manages supervisory and exempt/non-exempt staff. Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Business Administration, Management, Public Administration, Criminal Justice, Accounting, Finance or in a job related field of study. Three (3) years of professional work related experience, including 6 months supervisory experience. Special Requirements/Knowledge, Skills & Abilities: Knowledgeable of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Requires knowledge of local, state and federal laws, rules and regulations relevant to the areas of responsibility. Ability to manage program activities, establish goals and objectives, devise solutions to administrative problems, develop and evaluate administrative policies and procedures and prepare concise reports. Physical/Environmental Requirements: Standard office environment. 1. Manages and monitors the daily activities of assigned courts, sections or a division by developing and implementing policies and procedures and short/long range goals and objectives, and evaluating program activities to ensure compliance and internal controls. 2. Trains and assists managers, supervisors and others in the resolution of procedural issues and communicates with elected officials, judges, attorneys and other professionals to resolve more complex issues. 3. Directs, reviews, approves and participates in personnel related activities of managers and supervisors to include: hiring, training and assigning staff, evaluating performance and conducting disciplinary actions. 4. Oversees the preparation of and evaluates budget requests; monitors revenues/ expenses, account balances and collections activities; authorizes disbursements and expenditures; and compiles data and generates related reports. 5. Represents the department at meetings, hearings, trials, conferences and/or other public events. May testify at hearings, trials and legislative meetings. 6. Researches new legislation, incorporates changes into the programs and informs staff of changes that affect the daily operation of the department. 7. Assists in the acquisition or development of computer systems, interfacing with other departments to ensure systems are operational. 8. Performs other duties as assigned.

Summary: The Office Manager will support the Executive Director and other staff in planning and programming activities for the Permian Basin MPO's programs and transportation projects. This includes preparing the Metropolitan Transportation Plan (MTP), the Transportation Improvement Program, the Unified Planning Work Program, and periodic reports to state and federal agencies. Duties may vary based on organizational goals, timelines, or priorities set by the Executive Director or Policy Board. The role involves interacting with governmental officials, community stakeholders, and business leaders. Employees in this position are expected to work independently, follow standard practices with initiative and organization, and do not require frequent supervision on specific details. As the federally-mandated and state-designated cooperative decision-making body for transportation planning in the Midland - Odessa metropolitan area, the MPO's Office Manager is charged with various duties related to program administrative management. The MPO has an opening for an Office Manager to assist in an office team environment as the organization develops and implements the transportation needs of the Midland-Odessa region. This position involves professional management of an office environment with four employees. The role requires the applicant to work independently, take on significant responsibility, and provide crucial support and assistance to the Executive Director. Work includes assisting with preparing long-range plans, public participation and community outreach programs, sub-area studies, and working with the MPO's stakeholders. Candidates should have strong analytical, organizational, and oral and written communication skills. They must also demonstrate strong self-motivation and the ability to work independently within a multi-disciplinary team environment. Essential Functions: Essential duties and responsibilities may include, but are not limited to, the following : Reports to and takes direction from the Executive Director Works closely with local governmental officials and Technical Representatives of member entities of the Permian Basin MPO's Steering and Policy Advisory Committees. Works closely with business and community leaders and state and federal officials. Works in cooperation with other agency positions within the same peer group. Responds to inquiries by email or phone, providing general information or referring callers to the appropriate individual and resources as needed. Assists in the preparation of agendas, memorandums, and official correspondence of the MPO; prepares announcements of public notices for public meetings and policy board meetings. Takes Policy Board and Technical Advisory Committee meeting minutes. Assists in preparing the Unified Planning Work Program (UPWP), the Permian Basin MPO transportation planning budget. Manages multiple funding contract expenditure reports and billings to TxDOT and the City of Odessa. Assists in evaluating revisions to the UPWP and other documents and preparing amendments for consideration. Coordinates with the City of Odessa, TxDOT, and auditors to ensure appropriate accounting measures, policies, and procedures are in place and that there are conformances regarding the administration of the UPWP. Prepares payment authorization process and procedures of UPWP and monthly financial report preparation. Assists new employees with the City of Odessa policy and procedures and handles staff time sheets to the City of Odessa Payroll department. Assists with contract review and approval, procurement of services, and reporting. Monitors and ensures information regarding Permian Basin MPO programs (UPWP, MTP, TIP, and STIP) is accurate and maintained on the website and distributed externally and internally. Also ensures that all minutes, newsletters, and public announcements are uploaded to the website in a timely manner. Ensures all equipment is operating properly, updates phone system with time/employee changes, coordinates building maintenance, and maintains office supplies. Supports planning staff in carrying out the short - long-range plans and projects in the MPO Metropolitan Area Boundary. Works with consultants, vendors and other external entities. Performs other job-related duties as assigned by the Executive Director. Takes initiative to perform other duties to maintain MPO operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. Attends work regularly in accordance with the City of Odessa and MPO leave policies. Essential functions, as defined under the Americans with Disabilities Act, may include any of the representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Minimum Qualifications: Education, Training, and Experience Guidelines: A high school diploma is required, along with (5) years of experience in administrative support, general office, clerical, or secretarial roles. Alternatively, an Associate's in Business Administration or Business Management with at least 3 years of relevant experience is preferred. Knowledge, Skills, and Abilities: Working knowledge of Knowledge of current transportation planning principles, practices, and procedures for an MPO is preferred. Advertising public notices Applicable computer software applications and hardware Knowledge of office protocol and procedures Budgeting methods and procedures Proficient skill in Scheduling work assignments Planning methods, techniques and strategies Research capability Public relations for maintaining effective working relationships with individuals and groups The use of basic mathematical fundamentals Analyzing and organizing work related documents Prioritizing and organizing work assignments Preparing technical/statistical reports with visualization techniques Ability to Develop and give presentations to small and large groups Cultivate and establish close working relationships with transportation partners and stakeholders Effectively organize one's time Handle and prioritize multiple tasks Set, attain and meet deadlines Work in an office where re-prioritization or changing events drive the day-to-day activities. Support multiple staff members, committees and the public. Operate a personal computer using various computer software programs including Adobe Suite, Microsoft Office, Microsoft Outlook, Word, Excel and Internet Explorer Take initiative to problem solve by researching, suggesting implementations to Executive Director. To work under short timelines with limited supervision. Ability to use basic office equipment. Ability to interpret and effectively communicate written and verbal information including rules, regulations, policies and procedures to MPO staff, and providing critical analysis in a tactful manner. Ability to train others. Ability to promote a unified work environment. Ability to travel (10% local and out of town) License and certification requirements: A valid driver's license is required. Physical demands and working environments: The employee is required to perform sedentary work as well as work involving some physical effort. The employee must be physically able to perform those duties requiring the ability to walk, climb, stoop, and lift, must demonstrate adequate vision and dexterity, and must speak and hear to the degree necessary to communicate with others and to conduct training. This position will perform duties both in a standard office environment as well as in a variety of field locations and must be able to transition between sites frequently during the workday. Although the duties are generally performed on weekdays during business hours, occasional variations such as holiday, night, and weekend work may be required.

Permian Basin MPO - Office Manager Summary: The Office Manager will support the Executive Director and other staff in planning and programming activities for the Permian Basin MPO's programs and transportation projects. This includes preparing the Metropolitan Transportation Plan (MTP), the Transportation Improvement Program, the Unified Planning Work Program, and periodic reports to state and federal agencies. Duties may vary based on organizational goals, timelines, or priorities set by the Executive Director or Policy Board. The role involves interacting with governmental officials, community stakeholders, and business leaders. Employees in this position are expected to work independently, follow standard practices with initiative and organization, and do not require frequent supervision on specific details.As the federally-mandated and state-designated cooperative decision-making body for transportation planning in the Midland - Odessa metropolitan area, the MPO's Office Manager is charged with various duties related to program administrative management. The MPO has an opening for an Office Manager to assist in an office team environment as the organization develops and implements the transportation needs of the Midland-Odessa region. This position involves professional management of an office environment with four employees. The role requires the applicant to work independently, take on significant responsibility, and provide crucial support and assistance to the Executive Director. Work includes assisting with preparing long-range plans, public participation and community outreach programs, sub-area studies, and working with the MPO's stakeholders. Candidates should have strong analytical, organizational, and oral and written communication skills. They must also demonstrate strong self-motivation and the ability to work independently within a multi-disciplinary team environment.Essential Functions: Essential duties and responsibilities may include, but are not limited to, the following : Reports to and takes direction from the Executive Director Works closely with local governmental officials and Technical Representatives of member entities of the Permian Basin MPO's Steering and Policy Advisory Committees. Works closely with business and community leaders and state and federal officials. Works in cooperation with other agency positions within the same peer group. Responds to inquiries by email or phone, providing general information or referring callers to the appropriate individual and resources as needed. Assists in the preparation of agendas, memorandums, and official correspondence of the MPO; prepares announcements of public notices for public meetings and policy board meetings. Takes Policy Board and Technical Advisory Committee meeting minutes. Assists in preparing the Unified Planning Work Program (UPWP), the Permian Basin MPO transportation planning budget. Manages multiple funding contract expenditure reports and billings to TxDOT and the City of Odessa. Assists in evaluating revisions to the UPWP and other documents and preparing amendments for consideration. Coordinates with the City of Odessa, TxDOT, and auditors to ensure appropriate accounting measures, policies, and procedures are in place and that there are conformances regarding the administration of the UPWP. Prepares payment authorization process and procedures of UPWP and monthly financial report preparation. Assists new employees with the City of Odessa policy and procedures and handles staff time sheets to the City of Odessa Payroll department. Assists with contract review and approval, procurement of services, and reporting. Monitors and ensures information regarding Permian Basin MPO programs (UPWP, MTP, TIP, and STIP) is accurate and maintained on the website and distributed externally and internally. Also ensures that all minutes, newsletters, and public announcements are uploaded to the website in a timely manner. Ensures all equipment is operating properly, updates phone system with time/employee changes, coordinates building maintenance, and maintains office supplies. Supports planning staff in carrying out the short - long-range plans and projects in the MPO Metropolitan Area Boundary. Works with consultants, vendors and other external entities. Performs other job-related duties as assigned by the Executive Director. Takes initiative to perform other duties to maintain MPO operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. Attends work regularly in accordance with the City of Odessa and MPO leave policies. Essential functions, as defined under the Americans with Disabilities Act, may include any of the representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Minimum Qualifications: Education, Training, and Experience Guidelines: A high school diploma is required, along with (5) years of experience in administrative support, general office, clerical, or secretarial roles. Alternatively, an Associate's in Business Administration or Business Management with at least 3 years of relevant experience is preferred. Knowledge, Skills, and Abilities: Working knowledge of Knowledge of current transportation planning principles, practices, and procedures for an MPO is preferred. Advertising public notices Applicable computer software applications and hardware Knowledge of office protocol and procedures Budgeting methods and procedures Proficient skill in Scheduling work assignments Planning methods, techniques and strategies Research capability Public relations for maintaining effective working relationships with individuals and groups The use of basic mathematical fundamentals Analyzing and organizing work related documents Prioritizing and organizing work assignments Preparing technical/statistical reports with visualization techniques Ability to Develop and give presentations to small and large groups Cultivate and establish close working relationships with transportation partners and stakeholders Effectively organize one's time Handle and prioritize multiple tasks Set, attain and meet deadlines Work in an office where re-prioritization or changing events drive the day-to-day activities. Support multiple staff members, committees and the public. Operate a personal computer using various computer software programs including Adobe Suite, Microsoft Office, Microsoft Outlook, Word, Excel and Internet Explorer Take initiative to problem solve by researching, suggesting implementations to Executive Director. To work under short timelines with limited supervision. Ability to use basic office equipment. Ability to interpret and effectively communicate written and verbal information including rules, regulations, policies and procedures to MPO staff, and providing critical analysis in a tactful manner. Ability to train others. Ability to promote a unified work environment. Ability to travel (10% local and out of town) License and certification requirements: A valid driver's license is required. Physical demands and working environments: The employee is required to perform sedentary work as well as work involving some physical effort. The employee must be physically able to perform those duties requiring the ability to walk, climb, stoop, and lift, must demonstrate adequate vision and dexterity, and must speak and hear to the degree necessary to communicate with others and to conduct training. This position will perform duties both in a standard office environment as well as in a variety of field locations and must be able to transition between sites frequently during the workday. Although the duties are generally performed on weekdays during business hours, occasional variations such as holiday, night, and weekend work may be required. Job Posted by ApplicantPro

ESSENTIAL TASKS The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary. Coordinates, supervises and supports the administrative functions of the Emergency Services Department, including general office services, customer service, accounting and budget preparation and control. Assists the Director in administrative duties. Evaluates office operations and makes recommendations for changes in order to maintain office productivity and efficiency. Supervises subordinate clerical staff as assigned; supervisory duties include scheduling, instructing, planning and assigning work, reviewing work, maintaining standards, coordinating activities, allocating personnel, acting on employee problems, and recommending employee discipline as appropriate. Reviews the work of subordinates for completeness and accuracy; evaluates performance and makes recommendations for improvement; offers training, advice and assistance as needed. Provides general administrative and secretarial support to senior staff, performing such duties as scheduling and coordinating meetings and appointments; compiling data for reports and studies; composing and/or preparing routine and confidential reports and correspondence; making travel and accommodations arrangements, etc. Prepares and maintains confidential employee files; monitors and records time and attendance records; processes and reviews payroll for accuracy; coordinates personnel issues with Human Resources Department as necessary. Monitors the department's annual budgets and grant program budgets; processes accounts payable and receivable; prepares billing invoices; prepares bank deposits; reconciles accounts, and prepares related financial records and reports. Coordinates the procurement of equipment and supplies with Procurement and Finance department personnel; communicates with vendors to resolve billing discrepancies and to expedite orders. Monitors the department's hazardous materials program; plans and implements the mailing of invoices, collection of fees and preparation of permits; prepares related reports. Processes training requests for all volunteer fire fighters with the S.C. Fire Academy. Assists with emergency management training, exercises and implementation as required. Establishes and maintains effective and efficient record-keeping systems. Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed; greets and assists office visitors. Maintains contact with field personnel; transmits information regarding assignments and/or emergency situations. Performs other routine clerical work, including but not limited to preparing / typing reports and correspondence, copying and filing documents, sending and receiving faxes, entering and retrieving computer data, assembling materials, processing daily mail, etc. Receives and responds to inquiries, requests for assistance and concerns from other County departments, agencies, organizations, professionals and the public. Attends staff, committee and County meetings as required. Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills. INVOLVEMENT WITH DATA, PEOPLE, AND THINGS DATA INVOLVEMENT: Requires coordinating or determining time, place or sequence of operations or activities based on analysis of data or information and may implement and report on operations and activities. PEOPLE INVOLVEMENT: Requires supervising or leading others by determining work procedures, assigning duties, maintaining harmonious relations and promoting efficiency. INVOLVEMENT WITH THINGS: Requires handling or using machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner. COGNITIVE REQUIREMENTS REASONING REQUIREMENTS: Requires performing supervisory work involving policy and guidelines, solving both people- and work-related problems. MATHEMATICAL REQUIREMENTS: Requires performing addition and subtraction, multiplication and division and/or calculating ratios, rates and percents. Requires reading journals, manuals and professional publications; speaking informally to groups of co-workers, staff in other organizational agencies, the general public, people in other organizations; presenting training; composing original reports, training and other written materials using proper language, punctuation, grammar and style. MENTAL REQUIREMENTS: Requires doing clerical, manual or technical tasks requiring a wide range of procedures and requiring intensive understanding of a restricted field or complete familiarity with the functions of a unit or small division of an operating agency; requires normal attention with short periods of concentration for accurate results or occasional exposure to unusual pressure. VOCATIONAL/EDUCATIONAL AND EXPERIENCE PREPARATION VOCATIONAL/EDUCATIONAL PREPARATION: Requires Associate's degree or specialized training that is equivalent to satisfactory completion of two years of college education with emphasis in office management, secretarial science, business or a closely related field. SPECIAL CERTIFICATIONS AND LICENSES: Must possess or be able to obtain Notary Public certification; may be required to obtain additional certifications as deemed necessary by supervisor. Must possess a valid state driver's license. EXPERIENCE REQUIREMENTS: Requires over two years and up to and including four years. AMERICANS WITH DISABILITIES ACT REQUIREMENTS PHYSICAL AND DEXTERITY REQUIREMENTS: Requires sedentary work that involves walking or standing some of the time, exerting up to 10 pounds of force on a regular and recurring basis, and routine keyboard operations. ENVIRONMENTAL HAZARDS: The job risks exposure to no known environmental hazards. SENSORY REQUIREMENTS: The job requires normal visual acuity and field of vision, hearing and speaking abilities, color perception. JUDGEMENTS AND DECISIONS: Responsible for guiding others, requiring frequent decisions affecting co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine. ADA COMPLIANCE Richland County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. Title correction and added class code, 2/2012, BPD Compensation Range: $23.92 - $38.24

Summary: The Office Manager will support the Executive Director and other staff in planning and programming activities for the Permian Basin MPO's programs and transportation projects. This includes preparing the Metropolitan Transportation Plan (MTP), the Transportation Improvement Program, the Unified Planning Work Program, and periodic reports to state and federal agencies. Duties may vary based on organizational goals, timelines, or priorities set by the Executive Director or Policy Board. The role involves interacting with governmental officials, community stakeholders, and business leaders. Employees in this position are expected to work independently, follow standard practices with initiative and organization, and do not require frequent supervision on specific details. As the federally-mandated and state-designated cooperative decision-making body for transportation planning in the Midland - Odessa metropolitan area, the MPO's Office Manager is charged with various duties related to program administrative management. The MPO has an opening for an Office Manager to assist in an office team environment as the organization develops and implements the transportation needs of the Midland-Odessa region. This position involves professional management of an office environment with four employees. The role requires the applicant to work independently, take on significant responsibility, and provide crucial support and assistance to the Executive Director. Work includes assisting with preparing long-range plans, public participation and community outreach programs, sub-area studies, and working with the MPO's stakeholders. Candidates should have strong analytical, organizational, and oral and written communication skills. They must also demonstrate strong self-motivation and the ability to work independently within a multi-disciplinary team environment. Essential Functions: Essential duties and responsibilities may include, but are not limited to, the following: * Reports to and takes direction from the Executive Director * Works closely with local governmental officials and Technical Representatives of member entities of the Permian Basin MPO's Steering and Policy Advisory Committees. * Works closely with business and community leaders and state and federal officials. * Works in cooperation with other agency positions within the same peer group. * Responds to inquiries by email or phone, providing general information or referring callers to the appropriate individual and resources as needed. * Assists in the preparation of agendas, memorandums, and official correspondence of the MPO; prepares announcements of public notices for public meetings and policy board meetings. * Takes Policy Board and Technical Advisory Committee meeting minutes. * Assists in preparing the Unified Planning Work Program (UPWP), the Permian Basin MPO transportation planning budget. * Manages multiple funding contract expenditure reports and billings to TxDOT and the City of Odessa. Assists in evaluating revisions to the UPWP and other documents and preparing amendments for consideration. * Coordinates with the City of Odessa, TxDOT, and auditors to ensure appropriate accounting measures, policies, and procedures are in place and that there are conformances regarding the administration of the UPWP. * Prepares payment authorization process and procedures of UPWP and monthly financial report preparation. * Assists new employees with the City of Odessa policy and procedures and handles staff time sheets to the City of Odessa Payroll department. * Assists with contract review and approval, procurement of services, and reporting. * Monitors and ensures information regarding Permian Basin MPO programs (UPWP, MTP, TIP, and STIP) is accurate and maintained on the website and distributed externally and internally. Also ensures that all minutes, newsletters, and public announcements are uploaded to the website in a timely manner. * Ensures all equipment is operating properly, updates phone system with time/employee changes, coordinates building maintenance, and maintains office supplies. * Supports planning staff in carrying out the short - long-range plans and projects in the MPO Metropolitan Area Boundary. * Works with consultants, vendors and other external entities. * Performs other job-related duties as assigned by the Executive Director. * Takes initiative to perform other duties to maintain MPO operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. * Attends work regularly in accordance with the City of Odessa and MPO leave policies. Essential functions, as defined under the Americans with Disabilities Act, may include any of the representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Minimum Qualifications: Education, Training, and Experience Guidelines: A high school diploma is required, along with (5) years of experience in administrative support, general office, clerical, or secretarial roles. Alternatively, an Associate's in Business Administration or Business Management with at least 3 years of relevant experience is preferred. Knowledge, Skills, and Abilities: Working knowledge of * Knowledge of current transportation planning principles, practices, and procedures for an MPO is preferred. * Advertising public notices * Applicable computer software applications and hardware * Knowledge of office protocol and procedures * Budgeting methods and procedures Proficient skill in * Scheduling work assignments * Planning methods, techniques and strategies * Research capability * Public relations for maintaining effective working relationships with individuals and groups * The use of basic mathematical fundamentals * Analyzing and organizing work related documents * Prioritizing and organizing work assignments * Preparing technical/statistical reports with visualization techniques Ability to * Develop and give presentations to small and large groups * Cultivate and establish close working relationships with transportation partners and stakeholders * Effectively organize one's time * Handle and prioritize multiple tasks * Set, attain and meet deadlines * Work in an office where re-prioritization or changing events drive the day-to-day activities. * Support multiple staff members, committees and the public. * Operate a personal computer using various computer software programs including Adobe Suite, Microsoft Office, Microsoft Outlook, Word, Excel and Internet Explorer * Take initiative to problem solve by researching, suggesting implementations to Executive Director. * To work under short timelines with limited supervision. * Ability to use basic office equipment. * Ability to interpret and effectively communicate written and verbal information including rules, regulations, policies and procedures to MPO staff, and providing critical analysis in a tactful manner. * Ability to train others. * Ability to promote a unified work environment. * Ability to travel (10% local and out of town) License and certification requirements: A valid driver's license is required. Physical demands and working environments: The employee is required to perform sedentary work as well as work involving some physical effort. The employee must be physically able to perform those duties requiring the ability to walk, climb, stoop, and lift, must demonstrate adequate vision and dexterity, and must speak and hear to the degree necessary to communicate with others and to conduct training. This position will perform duties both in a standard office environment as well as in a variety of field locations and must be able to transition between sites frequently during the workday. Although the duties are generally performed on weekdays during business hours, occasional variations such as holiday, night, and weekend work may be required.

Office Manager Company and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description:With a ‘One Team' mentality, manage the office team to perform all accounting and administrative activities. Manage all aspects of accounting and reporting. Implement and adhere to accounting guidelines and reporting requirements. Ensure all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget to improve productivity. Train and coach all office personal to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing QuickBooks Pro , and Microsoft Office. Manage and improve customer satisfaction, including the resolution of customer complaints. Manage the efficient operation and appropriate support of all business functions. Ensure proper accounting procedures are followed. All reporting is accurate and timely. Ensure customer files contain proper documentation, and office team is competent and effective in all administrative tasks. All customer complaints are resolved quickly to the satisfaction of the customer. A PuroClean Office Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Managing Customer and client satisfaction and representing and improving brand operations Being proactive in resolution of customer issues, concerns and complaints Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration Continue professional development of PuroClean specific skills and expertise: office procedures and processes Safety and risk management, following and maintaining guidelines for all field staff and office personnel Qualifications: Focus on personal development, team building, and leadership skills is essential Attention to detail, aptitude for multitasking and calm under pressure Ensure clear communication with entire staff, ability to manage relationships. Aptitude with record keeping, easily accessing information, and communicating ‘ the message' Awareness and respect for safety, using care are caution with teammates and customers Strength with multitasking and handling deadlines, organizational and leadership skills Ability to learn quickly and flexible with change and professional challenges Benefits: Learn and develop new professional skills in a fast-paced environment Serve your community in their time of need. ‘Servant Based Leadership' Be a part of a winning team with the ‘One Team' mentality. We serve together Competitive pay, benefits and flexible hours Additional benefits and perks based on performance and employers' policies Compensation: $40,000.00 per year “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.