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  • Part-Time PM Customer Retention Representative (Remote)

    Globe Life Family of Companies 4.6company rating

    McKinney, TX jobs

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team! As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage. This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone. What You Will Do: Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options. Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions. Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments. Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language. Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems. Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information. Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions. Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards. What You Can Bring: High school diploma or equivalent. Basic Microsoft Office Skills, including Word, Excel, and Outlook. Minimum Typing speed of 30 wpm. Experience in a call center environment preferred. Some experience in insurance and/or sales is preferred. Excellent verbal and written communication skills. Ability to solve complex policyholder issues with a positive attitude. Ability to work in a fast-paced environment and work well under pressure. Knowledge of life and/or health insurance terminology preferred.
    $62k-109k yearly est. 60d+ ago
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  • Work From Home Representative | Entry Level | Flexible Schedule | Hiring Immediately

    Globe Life 4.6company rating

    Houston, TX jobs

    START YOUR NEW CAREER FROM HOME - APPLY TODAY, START THIS WEEK! We're looking for motivated individuals ready to take control of their future. At Globe Life AO, you'll enjoy: Flexible schedules Full training provided High income potential All without leaving your home. No experience? No problem. We'll give you everything you need to succeed. ✅ WHAT WE OFFER: High earning potential - No cap on income Full training provided - No experience required Flexible schedules (Full-time or Part-time) 100% remote work from home Rapid career growth opportunities Hiring immediately - Start this week YOUR ROLE: Making outgoing calls, emails, texts and chats from clients Provide clear answers and process requests. Maintain professionalism and positivity. REQUIREMENTS: Computer/laptop with internet access. Positive, coachable, and reliable. Ability to work independently and with a team. No prior experience required - we train you! Must be willing to get Licensed in Life and Health Insurance Must be a US Resident AVERAGE EARNINGS: $800-$1,200 weekly (Weekly Commission based Salary + performance bonuses). APPLY NOW - INTERVIEWS ARE FILLING FAST! Your future is one click away. Hit Apply Now and start your new career from home this week. Spots are limited - don't wait!
    $800-1.2k weekly Auto-Apply 60d+ ago
  • Associate Project Manager

    Rockefeller Center North 4.5company rating

    Dallas, TX jobs

    Our people make all the difference in our success. We value innovation, teamwork and collaboration, and welcome passionate, results-oriented professionals to apply for our open positions. Participates in managing small-scale projects and specific project tasks throughout the real estate development lifecycle. The Associate Project Manager must understand the design and construction process in order to manage cost, schedule, risk, and quality. Works collaboratively with the Rockefeller Group team, consultants, contractors, tenants, clients, etc. to deliver projects on time and within budget. The Associate Project Manager must have the ability to travel as needed within the continental United States as projects may occur over a wide geographical region. In the construction phase of development, this position may be based full-time or part-time at the jobsite. Manages and resolves daily construction issues. Responds to project issues and emergencies as they occur, including nights and weekends, if necessary. Emergency after-hour site visits are required, as necessary. Communicates status, progress, and critical issues to Design and Construction Senior Management and other Rockefeller Group team members. Summary of Key Duties and Responsibilities: General Sets up and administers communication procedures for the project. Sets up and maintains project files onsite and online. Prepares agendas, takes and distributes meeting minutes, follows-up to resolve issues. Prepares monthly reports for distribution incorporating information from contractor. Creates and updates the project schedule, budget, risk matrix and cash flow throughout the development lifecycle. Coordinates project milestones with members of Rockefeller Group project team and third parties such as consultants, contractors, and vendors. Works with the Cost Management team to administer the PMWeb cost management system. Assists the Cost Management team with tasks including data entry in PMWeb and maintenance of logs and spreadsheets. Obtains approvals for budget transfers and distributions, change orders, consultant invoices and contractor requisitions. Creates and maintains the Potential Change Order log in PMWeb. Manages the procurement process for all phases of the development lifecycle. Creates and maintains consultant and general contractor bid lists. Creates Requests For Proposal and incorporates feedback from the project team Supports the Cost Management team in leveling bids. Prepares contracts and coordinates with legal team. Supports the Design & Construction Management team as needed. Ensures compliance with Rockefeller Group policies and procedures. Develops and maintains working relationships with key consultants, vendors and jurisdictional authorities. Performs other duties as assigned. Predevelopment and Design Phase Collects existing property documentation of potential acquisitions including zoning restrictions. Prepares order-of-magnitude budgets, milestone schedules and logistic plans for potential capital improvements. Identifies and documents the authorities having jurisdiction for the site. Creates and maintains the Owner's Program based on the goals of the proforma including feedback from internal stakeholders. Manages the design process: Reviews design documents to determine if they are complete, clear, and coordinated to minimize revisions. Manages required design decisions with appropriate stakeholders: Coordinates and manages the project team to ensure that designs are compliant with all agreements such as leases, partnerships, joint ventures, developer's agreements, planning board resolutions, and tenant expectations where defined. Coordinates the base building design criteria, including tenant requirements where applicable, to ensure proper tracking of future scope and costs. Tracks design decisions or approvals for variations in scope. Works with property management and operating partners to incorporate design elements for efficient building management. Construction Tracks project construction documentation: Coordinates permitting and special inspection requirements. Manages and tracks permit approvals. Tracks insurance and bonding requirements throughout construction. Oversees the Construction Manager (CM)/General Contractor's (GC) process for the shop drawings, submittals and requests for information. Enforces contract-required response times for consultants. Reviews and monitors CM/GC project documentation: Reviews contractor schedules for completeness and accuracy. Reviews the Construction Manager's subcontractor bid packages, contractor bid tallies, and subcontractor awards. Monitors implementation of MBE / DBE / WME / SBE requirements where applicable. Coordinates punch list activities, critical inspections, tests and commissioning. Inspects work for progress, quality, and safety. Manages architects, consultants, and CM/GC punch list activities. Monitors completion of work and punch list sign-offs. Manages existing tenant relationships and coordinates with property management team or operator. Reviews Daily Reports from contractor and reviews with superintendents for completeness and accuracy. Takes progress photos on a regular basis. Establishes site utility accounts. Coordinates work of utility providers with on-site contractor activities. Reviews and approves utility bills for payment. Maintains jobsite office and order services and supplies. Coordinates project closeout. Education Requirements: Bachelor's degree is required. A degree in architecture, engineering, or construction management is preferred. Experience / Knowledge / Skills Requirements: 1-5 years relevant experience in building design, general construction, or project management; experience working on industrial projects strongly preferred Working knowledge of construction terminology with the ability to read and interpret construction documents On-site construction experience LEED experience desirable Excellent oral and written communication skills Driven, motivate, and cooperative work ethic Ability to work in a fast-paced environment while maintaining attention-to-detail Capable of working independently and collaboratively Excellent time management skills are needed Excellent computer skills are required. An advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook is required. Knowledge of cost management and scheduling applications is preferred. Licenses / Certifications Requirements: LEED certification and OSHA certification are desirable Annual Salary Range: $100,000 - $105,000 Annual Discretionary Bonus Rockefeller Group offers a competitive benefits package. Please click here to view a comprehensive list of benefits. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised periodically to meet the changing needs of the Company at the sole discretion of management. Position responsibilities are subject to change, consistent with business needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the Company. Rockefeller Group International, Inc. and its subsidiaries are equal opportunity employers and comply with all federal, state and local equal employment opportunity laws. Our aim is to continue to recruit and retain a diverse workforce that promotes inclusiveness and emphasizes individual initiative, continuous improvement and teamwork to deliver the highest quality real estate and services throughout the United States.
    $100k-105k yearly Auto-Apply 6d ago
  • Member Solutions Advisor

    Credit Union of Texas 4.4company rating

    Allen, TX jobs

    and Objectives: The Member Solutions Advisor (MSA) is responsible for guiding marketing-generated leads through the application stage for key CUTX products, including auto loans, mortgages, HELOCs, and deposit accounts. Fully integrated within the Marketing team, MSAs serve as the primary point of contact for prospects responding to campaigns. Their role is to quickly engage, qualify, and assist members in completing applications, then seamlessly hand off underwriting and ongoing service to the appropriate internal teams. This role is consultative and outcomes-driven, focused on conversion, responsiveness, and delivering a strong first experience with CUTX. Major Duties and Essential Functions Engage and respond to marketing-generated leads across auto, mortgage, HELOC, and deposit products using phone, email, and text Own the lead-to-application process, guiding prospects through needs discovery and application completion Ensure applications are accurate, complete, and ready for underwriting or fulfillment prior to handoff Manage a daily pipeline of active leads and in-progress applications, maintaining clear priorities and timely follow-up Execute outbound outreach tied to specific marketing campaigns, journeys, and re-engagement efforts Represent CUTX's brand, value proposition, and campaign messaging consistently across all member interactions Provide clean, well-documented handoffs of completed applications to lending, deposit, and servicing teams Maintain accurate records, notes, and status updates within CRM and marketing systems Identify and refer additional opportunities to internal partners when appropriate, without owning underwriting or post-application servicing Share feedback with Marketing on lead quality, campaign effectiveness, and member insights to support continuous improvement Adhere to CUTX policies, procedures, quality standards, and all applicable regulatory and compliance requirements Deliver a strong, professional first experience that builds trust and sets the foundation for long-term member relationships Education and Experience: High School diploma or equivalency and at least two (2) years Credit Union experience, automotive industry, home lending, F&I and/or sales experience. Stable career with previous employers. Must be customer oriented, self-motivated team player with effective communication skills. Must be computer literate and able to type a minimum of 30 wpm. Ability to speak Spanish is a plus. Experience in a consumer lending role, or other sales-related experience. Must have a proven track-record of setting and meeting/exceeding personal and departmental sales goals. Salesforce experience a plus. Physical Activities and Requirements of this Position CATEGORY DESCRIPTION Finger Dexterity Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. Grasping Using fingers and palm on an object. Talking Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Repetitive Motions Movements frequently and regularly required using the wrists, hands, and/or fingers. Average Hearing Able to hear average or normal conversations and receive ordinary information. Average Visual Abilities Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. Sedentary Work Sitting part of the time. Exerts up to 10 lbs. of force occasionally. Working Conditions of this Position DESCRIPTION Few. No hazardous or significantly unpleasant conditions except during construction wearing a hard hat is required. Mental Activities and Requirements of this Position Reasoning Ability: The ability to use common sense or logic. CATEGORY DESCRIPTION Detailed Ability to apply common sense understanding to carry out detailed instructions and to deal with problems involving many variables. Mathematical Ability: Basic Ability to perform basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; operations with units such as inch, foot, yard; ounce, pound (or their metric counterparts), and square footage; ability to understand appraisals, compute rent rates and lease expiration times. Language Ability: The level of ability required to communicate and understand written and oral language. Typical Ability to use passive vocabulary of 5,000-6,000 words; read at a moderate rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. Ability to read, analyze and interpret general business periodicals, professional journals, correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, guests, vendors and the general public. Compliance requirement The responsibilities contained within this remain compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position Disclaimer The information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary on the department or the assignment. The actual essential duties, responsibilities and qualifications may vary by department, reporting structure and other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.
    $33k-40k yearly est. 9d ago
  • Software Engineering Intern

    SWBC 3.0company rating

    San Antonio, TX jobs

    SWIVEL, an SWBC software technology company is seeking talented Computer Science students to join our College Intern Program. This is an exciting opportunity for college students who are motivated and eager to learn within their educational field of study. Interns will gain practical hands-on experience and training that will provide an opportunity for growth, learning and development within the financial services industry. Full-time and part-time paid internship opportunities will be available in numerous software engineering teams. Interns will be placed within a specific team based on interest, experience, academic coursework, SWIVEL's business need, and flexibility with college/university schedule. Why you'll love this role: As a SWIVEL Intern, you will be learning on the job in real-time from talented software engineers within the financial services industry. We will develop, teach, mentor, and support your efforts throughout the internship. Our interns are given projects that are impactful and meaningful to SWIVEL, so interns will feel they are a valued team member of our SWIVEL family. Essential duties include the following: This internship is ideal for students looking to gain experience in software engineering such as building full-stack applications, working with microservices, and building features on a web based user interface. Assists with building systems to interface with SWIVEL clientele and tools to eliminate repetitive tasks. Work alongside a software engineering teams as part of their team Builds awareness and gain exposure to the Financial Services Industry while growing your talents. Learns key technical skills to apply acquired knowledge and assist in problem solving. Gains practical, hands-on experience that will provide an opportunity for growth. Works alongside and shadow team members while expanding your knowledge base with the ability to further develop your skills. Assist with ad hoc projects. Serious candidates will possess the minimum qualifications: Currently pursuing a Bachelor's or Master's degree in Computer Science, Computer Engineering, or related program at an accredited university/college. Experience with C and/or C# or JavaScript preferred. Excellent written and verbal communication skills. Strong analytical and interpersonal skills required. Detail oriented and possess excellent follow up skills. Organized and adapt well to change. Ability to multi-task and work in a fast-paced, deadline driven environment. Passion and desire for learning and proactive energy for getting things done. Display maturity and a high level of professionalism. SWBC offers*: Competitive overall compensation package Work/Life balance Employee engagement activities and recognition awards Years of Service awards Career enhancement and growth opportunities Leadership Academy and Mentor Program Continuing education and career certifications Variety of healthcare coverage options Traditional and Roth 401(k) retirement plans Lucrative Wellness Program *Based upon employee eligibility Additional Information: SWBC is a Substance-Free Workplace and requires pre-employment drug testing. Please note, SWBC does not hire tobacco users as allowed by law. To learn more about SWBC, visit our website at ************* If interested, please click the appropriate apply button.
    $33k-48k yearly est. Auto-Apply 60d+ ago
  • Financial Analyst - Corporate Forecast (Hybrid)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Financial Analyst - Corporate Forecast? Globe Life is looking for a Financial Analyst - Corporate Forecast to join the team! In this role, you will be responsible for developing and maintaining complex financial models based on an assessment and understanding of key drivers and assumptions. You will generate financial reports, presentations, monthly and quarterly reviews, and related analysis for executive management, Globe Life's Board of Directors, and other stakeholders. Additionally, you will evaluate the financial impact of key strategic initiatives and serve as the finance lead for projects. This includes developing financial business cases, maintaining financial oversight, advising operations, and supporting the development of appropriate KPIs, baseline projections, progress tracking, and reporting to drive accountability. This is a hybrid position located in McKinney, Texas. What You Will Do: * Work closely with Accounting, Actuarial, Tax, and Investments to model and consolidate the Annual Operating Summary and quarterly revisions for earnings guidance. * Develop and maintain complex financial models that support the annual operating plan, forecast, reporting, and analysis for corporate earnings guidance. * Coordinate variance analysis, financial assessment, and trend analysis of the business in support of long-term forecast. * Identify, design, and implement enhancements to existing forecasting and reporting processes and systems. * Support the development of corporate strategic business analysis and insights for executive talking points. * Develop capital planning models, reports, and templates. * Partner with business operations to develop the financial business case supporting capital investments and allocation of resources, and measure the impact using IRR, NPV, and ROI. * Support the development and implementation of the processes, templates, and governance around financial business case development, KPIs, executive reporting, and progress tracking. * Build out and maintain financial models to assess the financial impact of investments/initiatives under various scenarios, and assist business units in analyzing and quantifying the risks and opportunities. * Maintain financial oversight and provide recommendations on financial issues to the relevant business unit(s). * Develop and maintain a comprehensive understanding of the corporate strategic initiatives, priorities, and key business issues. * Serve as an active member of project/initiative teams - capturing financial assumptions and offering a financial perspective to project issues/challenges to drive outcomes. * Collaborates with other finance team members to ensure the annual operating plan and strategic projections accurately reflect the status of large-scale enterprise initiatives. * Identify and recommend process improvements that significantly reduce workloads and reporting redundancies. * Develop the financial business cases for presentation to senior leadership. * Maintain reporting/tracking of key metrics for strategic initiatives to drive accountability for expected outcomes/results. * Mentor and train other members of the Corporate Financial Planning & Analysis team. * Ad hoc analysis and special projects involving systemic improvements, expense deep dives, and implementation of corporate policies and other projects to support key strategic initiatives. What You Can Bring: * Bachelor's degree in Finance, Accounting, or Economics with progressive technical and operational business experience. * 2+ years of relevant work experience in a public company, working in corporate finance, preferably within the insurance or financial services industry. * Holding or actively working towards a CPA, CFA, or MBA is a plus. * Demonstrated knowledge of corporate financial planning, reporting, and analysis. * Proven analytical skills and financial modeling experience with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy. * Proven experience in building complex financial models that forecast a company's income statement, balance sheet, and cash flow. * Proven ability to manage multiple tasks and projects simultaneously, to prioritize and meet deadlines. * Balances data and information, making decisions based on both a sense of what is correct and logical. * Ability to clearly communicate compelling messages to senior leaders and partners. * Strong interpersonal skills and the ability to easily build effective relationships with senior management to become a trusted advisor/partner of the business. * Demonstrates strong initiative with the ability to work independently, identify issues, and succinctly present solutions. * Balances a high sense of urgency with presenting detailed and accurate financial information. * Takes initiative and is not satisfied with the status quo. * Leads and actively participates in team meetings and is involved in developing individual and team project plans. * Demonstrates a willingness to persist when faced with obstacles or adversity. * Willingness to accommodate the rigor of the annual and quarterly reporting cycle. * Expert-level Microsoft Excel with an aptitude in financial modeling, planning systems, and reporting for analysis. * Experience with corporate performance management software solutions Anaplan is a plus. * Experience with data visualization software (Power BI or Tableau) is a plus. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $76k-96k yearly est. 5d ago
  • Member Service Representative (Part-Time) - Spring

    Navy Federal Credit Union 4.7company rating

    Spring, TX jobs

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 6725 N Grand Parkway West, Spring, Texas 77389 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $30k-38k yearly est. 4d ago
  • Leasing Consultant (Part time), San Antonio

    Vesta Corporation 4.8company rating

    San Antonio, TX jobs

    Be a part of the best team in Property Management! Vesta Management, TX is seeking to hire a part-time CUSTOMER SERVICE SUPERSTAR to assist with our leasing efforts in San Antonio, TX. If you have a knack for sales, a competitive drive, leasing experience and love working with people we want to speak with you. Join Vesta as a Leasing Consultant and be a part of our success story! The Leasing Consultant is responsible for all activities related to achieving maximum occupancy at the property, to include generating and handling telephone and on-site traffic, showing “ready” apartments, closing the lease, qualifying prospects, completing all related paperwork and activities to ensure a timely move-in as well as conducting the move-in. Leasing Consultants provide high quality prospect and resident service. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Fosters a positive, active and collaborative relationship with residents, communities, and associated agencies. Responsible for keeping reception area clean with professional surroundings. Assist management with administrative detail with all projects, phones, faxes, filing, typing, mailings, and rental payment processing. Maintain accurate record of all resident transactions issuing resident receipts as necessary. Answer and direct incoming calls to the appropriate team member. When the appropriate team member is unavailable, ensure proper follow up. Listen and address resident concerns/requests timely, to ensure resident satisfaction or if their requests are unreasonable, ensure they receive a response regarding our action/inaction. Greet, introduce, welcome and convey benefits of the property to prospective residents and visitors. Interview prospective residents and assess their needs and qualifications. This should include securing a completed welcome card and/or application from the prospective resident. Enter prospective resident information into the property data system. Schedule application intakes, interviews, processing and preparation of applications, and their distribution. Accompany prospective residents to apartments, discuss size and layout, terms of lease, and available facilities, i.e., swimming pool, laundry, shopping centers, services available. Qualify prospective residents, based on property program requirements and the tenant selection plan. May be expected to calculate rent, based on property program/procedures or rent schedule. Complete appropriate lease forms/documents and collect reservation deposit (if applicable), security deposit, and initial or prorated rent. Handle marketing outreach to include interacting with neighborhood groups, local employers, community organizations and any other sources of prospecting and lead generation with a focus on converting leads into rentals. Conduct marketing surveys and regularly review traffic reports, share trends with Property Manager. Assist with and attend resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.). Assist with property-issued communications/notices (i.e., bad weather, emergency, etc.). Gather, prepare, and execute lease renewals, and intake and prepare for processing interim recertification, annual recertification and other documentation as required by local, state and federal agencies. Secure all required applicant and resident signatures, for administrative processes. Maintain documentation and filing procedures and systems in accordance with Vesta's SOP. Process information in property management software regularly, i.e.., work orders, certifications, deposits and all pertinent resident documentation. Prior to showing an apartment, a model, or any aspect or amenity of the community, ensure that it meets Vesta quality standards and expectations. Report any maintenance or physical property needs to the Property Manager and/or Maintenance personnel. Input work order and service requests, in property data system, and communicate to maintenance. Assist in the achievement of property financial goals. Consistently maintain property rules and regulations in accordance with property-based programs, Vesta's SOP as well as all state, federal and/or local laws. Preserves and respects resident, applicant, employee and company confidentiality. Develop and maintain linkages with area resources regarding information and services available to address residents' needs. Promote a positive social climate that fosters residents' well-being. Develop relationships with area third party providers available to address the social and recreational needs of the community. Organize events and on-site programming, provided by third-party providers, for residents. Maintain information on relevant referral resources i.e. accessing rent/utility assistance, housekeeping, and local supportive service providers in assisting residents to obtain income through employment, SSI or SSD, etc. Coordinate quarterly special events at all properties. Identify leaders among residents to volunteer and/or lead social and recreational functions in the community. Encourage volunteerism and resident participation in events. Document contact with residents, providers, and families. Keep resident files current. Prepare and circulate statistics from a variety of sources for financial, legal and administrative requirements. Other duties as assigned by management. Knowledge, Skills and Abilities: Excellent interpersonal skills; strong verbal communication skills. Able to work independently; self-motivated, takes initiative. Able to multitask and prioritize efficiently. Ability to determine varying nature of calls/issues and identify the priority level. Accepts responsibility and accountability. Honest and trustworthy; displays integrity. Professional, in appearance and action. Shows adaptability. Organized and detailed. Basic math proficiency required. Interested? APPLY NOW!!! Requirements Required Education and Experience: HS diploma or equivalent, plus 2 years of related experience. Experience in a property management or apartment community and/or with affordable housing programs strongly preferred. Additional Eligibility Qualifications: Multilingual skills strongly preferred Ability to use and communicate through email required. Previous customer service experience Strong computer skills; including MS Office suite, Outlook, and property management software. Successful completion of a background check and drug screening required. Valid Driver's License and clean driving record required. Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace. Salary Description $18.00-$20.00/hr.
    $18-20 hourly 55d ago
  • Teller - Part Time - East Texas

    Credit Union of Texas 4.4company rating

    Sulphur Springs, TX jobs

    and Objectives We are team CUTX, and we exist to deliver an unexpected experience. We were chartered in 1931 to serve our communities better than the banks. Our focus is on teaching our members to take control of their finances. To join team CUTX, you must value Caring, Understanding, Teaching and eXceeding expectations at every interaction. We empower our employees to succeed. Most of all, you must be ready to have FUN! Currently, we are seeking a Teller who is responsible for accurately and efficiently processing teller transactions. A Teller must be able to identify member financial need(s) and recommend an appropriate credit union product/service solution to fit that need. Major Duties and Essential Functions 1. Demonstrate enthusiastic support of Credit Union of Texas's vision, core values, employee creed, and long term objectives. A key component of this is to “deliver an unexpected experience” by consistently providing outstanding service to internal and external members with every interaction. 2. Process share account and checking account deposits and withdrawals, loan/lease payments, and credit card payments. 3. Negotiate check cashing transactions, process negotiable instruments (cashier's checks, money orders), and process credit card cash advances. 4. Identify member financial need(s) and recommend an appropriate/progressive credit union product/service solution. 5. Responsible to meet or exceed sales and service goals established by leadership. 6. Exercise due diligence by placing appropriate holds on checks deposited in accordance with Regulation CC and CUTX Funds Availability Policy. 7. Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures. This includes compliance with Bank Secrecy Act/Anti-Money Laundering, Office of Foreign Assets Control and USA Patriot Act as they apply to the duties of the position. 8. Protect member information and other sensitive information by maintaining confidentiality while adhering to the credit union's privacy policy. 9. Accept responsibility for store security by securing keys, combinations, documents, records, and negotiable items. Comply with robbery and hold-up procedures. We offer an excellent compensation and benefits package including: medical, dental, and vision insurance; life insurance and AD&D; 401(K); flexible spending account; Health Savings Account, and free and discounted credit union services. If interested in applying please visit our website at: ************ . Please note that all prospective candidates are subject to a credit check. Credit, if established, must be in good standing to be eligible for hire. Requirements EDUCATION AND EXPERIENCE Must be 18 years of age or older with a high school diploma or equivalency. Minimum 6 months or more of similar or related experience. Physical Activities and Requirements of this Position CATEGORY DESCRIPTION Finger Dexterity Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. Grasping Using fingers and palm on an object. Talking Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Repetitive Motions Movements frequently and regularly required using the wrists, hands, and/or fingers. Average Hearing Able to hear average or normal conversations and receive ordinary information. Average Visual Abilities Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. Sedentary Work Sitting part of the time. Exerts up to 20 lbs. of force occasionally. Working Conditions of this Position DESCRIPTION Few. No hazardous or significantly unpleasant conditions except during construction wearing a hard hat is required. Mental Activities and Requirements of this Position Reasoning Ability: The ability to use common sense or logic. CATEGORY DESCRIPTION Detailed Ability to apply common sense understanding to carry out detailed instructions and to deal with problems involving many variables. Mathematical Ability: Basic Ability to perform basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; operations with units such as inch, foot, yard; ounce, pound (or their metric counterparts), and square footage; ability to understand appraisals, compute rent rates and lease expiration times. Language Ability: The level of ability required to communicate and understand written and oral language. Typical Ability to use passive vocabulary of 5,000-6,000 words; read at a moderate rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. Ability to read, analyze and interpret general business periodicals, professional journals, correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, guests, vendors and the general public. Compliance requirement The responsibilities contained within this remains compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position Disclaimer The information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary on the department or the assignment. The actual essential duties, responsibilities and qualifications may vary by department, reporting structure and other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.
    $26k-31k yearly est. 9d ago
  • Sr. Life Insurance Underwriter (Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Sr. Life Insurance Underwriter? Globe Life is actively networking with experienced Sr. Life Insurance Underwriters who are open to new opportunities! In this role, you will be responsible for evaluating life insurance applications, making critical decisions on risk selection, and determining whether to issue standard rates or decline applications. Guided by underwriting standards and written guidelines, you'll implement underwriting policies and procedures to efficiently process new business while also collaborating with other departments. This is a remote / work-from-home position. What You Will Do: * Screen life insurance applications, including trial applications, to select risks and determine standard, rate, or reject disposition. * Implement underwriting policies and procedures for new business processing and other department processes. * Utilize Swiss Re Underwriting manual and internal company notes to implement medical guidelines. * Report and interpret MIB codes, as well as evaluate results of oral saliva tests and agent verification calls. * Review and assess motor vehicle records (MVRs), prescription histories (Rx), medical records (APSs), and paramedical exams/lab results. * Respond to customer inquiries regarding dispositions and evaluate health information received with add-ons, modifications, and reinstatements. * Act as the underwriting contact for top-level Agents for information and escalated issues, handling sensitive cases and positive drug screens. * Manage aging cases and referrals from other underwriters and screeners. * Assist in training underwriters and screeners and support other necessary underwriting areas as directed by department management. What You Can Bring: * Some college coursework; Bachelor's degree preferred; will consider 5+ years of life insurance experience in place of a degree. * Required certifications: LOMA 280/281, LOMA 290/291; pursuit of FLMI preferred; consideration given to other industry courses. * Mandatory certification in LOMA Underwriting (UND) and knowledge of medical terminology. * Minimum of 3 years' experience in an Underwriter role or above. * Daily application of critical thinking and complex problem-solving skills. * Strong verbal and written communication skills. * Proficiency in PC skills, including Excel, MS Word, and MS Outlook; familiarity with MS Access is a plus. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $32k-53k yearly est. 5d ago
  • Collector Specialist

    San Antonio Retail Merchants Assoc 3.9company rating

    San Antonio, TX jobs

    Part-time Description Basic Function: Call-center environment handling inbound and outbound calls to verify debtor employment and locate individuals related to delinquent accounts. This position is fully onsite in San Antonio, TX. Principal Accountabilities (Essential Functions) Determine the most effective recovery method by skip tracing and locating debtors, including identifying employment, earnings, liabilities, assets, and ability to pay. Review delinquent accounts deemed uncollectable and ensure all reasonable recovery efforts have been exhausted before escalation. Skip tracing tools: TLOxp, LexisNexis, People Finder, etc. Use dialers (ACD systems) and CRM/collections platform (GUI/Quantrax), Payment negotiation training, Customer service & compliance knowledge. Work closely with agents and internal teams to coordinate skip tracing and recovery strategies. Update contact information for the rest of the collections team, once contact info is found, either turn over to a Full-Cycle Collector and continue engagement. Requirements Experience, Knowledge and Skills Required (Know How) This position requires experience in interacting with consumers/members/debtors via phone and dialer. Professional appearance and conduct at all times. Reliable, punctual, and consistent attendance is required. Must pass a criminal background check and drug test. Must have good oral communication skills, bilingual skills is a plus. 1-2 years of computer experience and organizational skills required. Problem Solving/Decision Making Decisions are made regarding priorities of work to be done daily, weekly, and monthly in attempt to collect the accounts. Contacts and Relationships Internally reports collected to supervisor. Externally works with debtors to ensure proper payment arrangement. Physical Environment This position exists in an office environment. Heavy computer usage as well as heavy telephone contact with debtors. Salary Description $16.00
    $30k-39k yearly est. 3d ago
  • Financial Services Consultant- Teller / Personal Banker

    A+ Federal Credit Union 4.3company rating

    Austin, TX jobs

    Job Type: Full Time Exemption Type: Non-Exempt Wage Amount: $19.50 hourly minimum The primary purpose of the Financial Services Consultant I is to create an enjoyable, memorable, and impactful experience through the delivery of exceptional member service while building strong, long-term financial relationships and striving to positively impact members with each interaction. In accordance with established policies and procedures, the Financial Services Consultant I will engage in consultative conversations with members, identify their financial needs, and recommend valuable solutions to improve their financial well-being and quality of life. This entry level position is a great way to start your financial services career! Member Consultation Engage in meaningful consultative conversations, uncovering members needs and recommend products and services to improve their financial lives. Embody sincere empathy and display a deep passion for helping members achieve their financial goals. Assist members and prospective members with opening/closing deposit products and services. Recommend lending products/services and assist members with loan applications through video lending or refer to a branch lender. Identify and refer investment opportunities to A+ Wealth Management. Financial Transactions Process financial transactions and service requests. Operate, maintain, and balance a cash drawer. Assist members with disputes and fraudulent transactions. Perform updates to members accounts (including but not limited to ownership changes, adding/removing beneficiaries, changes of address, etc.). Assist members with Safe Deposit Box entry (where applicable). Branch Support Meet or exceed goals to support branch growth and the overall member experience. Perform or assist with vault teller responsibilities (balancing, buy/sells, and cash recycler management). Assist with the loading of ATMs (where applicable). Perform or assist with daily branch tasks (including but not limited to opening/closing duties, prepare outgoing currency shipment, etc.). Participate in branch meetings and trainings. Assist other branch locations as needed. Maintain knowledge of credit union products/services and policies/procedures. All other duties as assigned. Community and Business Development Volunteer to participate in business development and community events. Represent the A+FCU brand and mission within the communities we serve; observe the highest standards of professionalism at all times. Deepen relationships at community/business development events by recommending A+FCU products and services. Compliance Adhere to all A+FCU policies and procedures. Maintain adherence and compliance to all laws, rules, regulations, and internal controls. Complete required regulatory training as assigned. Education and Experience High school diploma or G.E.D. equivalent required. Six months work experience required (personal banker, sales, and/or teller experience preferred). Knowledge, Skills & Abilities Strong interpersonal skills, including the ability to demonstrate empathy, compassion, and understanding of others. Demonstrate and utilize professional communication skills, both written and verbal. Strong attention to detail and ability to follow-through on assigned tasks. Ability to work independently and as part of a team, with the flexibility to adapt to change. Strong time management and organizational skills. Basic knowledge of math/computer skills. Microsoft Office Suite product knowledge preferred. Must have the ability to travel between branch locations (as assigned). Floater branch at least 25% of the time. Non-Floater branch at least 5% of the time. Physical Requirements Must be able to stand for long periods of time. Part-time team members must have the ability/stamina to work at least 28 hours per week. Full-time team members must have the ability/stamina to work at least 40 hours per week. Will frequently reach, bend, stoop, carry, finely manipulate and key in data. Must be able to engage in problem-solving skills to help identify and resolve member issues. Must be able to communicate extensively through in-person, e-mail, written, and telephone communications. Decision-Making Capabilities Types of Decisions requiring supervisory approval: Exceptions outside of role limits, legal questions, and situations outside A+FCU policies and procedures.
    $19.5 hourly 40d ago
  • Part Time Associate Banker Southeast (30 hours)

    Jpmorgan Chase & Co 4.8company rating

    Friendswood, TX jobs

    JobID: 210628823 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.
    $21k-46k yearly est. Auto-Apply 4d ago
  • Customer Retention Representative (Part-time AM Shift Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Part-time AM Customer Retention Representative? Globe Life is looking for a Part-time AM Customer Retention Representative to join the team! In this role, you will be responsible for conserving business on behalf of the Company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of canceling are aided in understanding the importance of keeping their coverage, as well as providing policy maintenance. This is a remote/work-from-home position. What You Will Do: * Answer questions regarding coverage, premium, and other policy information. * Compose business letters, communicating effectively through written and verbal communication. * Work independently and making judgment decisions is required. * Make outbound calls to existing policyholders to collect delinquent premium payments. * Resell the benefits of our policies and provide excellent customer service. * Record policyholder information for reporting and transactional purposes. * Extensive telephone contact and appropriate telephone skills are required. * Maintain discretion and tact when providing service to customers. * Additional production incentive pays after the training period. * Bilingual (Spanish) hourly pay differential. What You Can Bring: * High school diploma or equivalent is required. * Basic Microsoft Office Skills, including Word, Excel, and Outlook, are required. * A minimum typing speed of 30 wpm is required. * Experience in a call center environment is preferred. * Some insurance and/or sales experience is preferred. * Excellent verbal and written communication skills. * Ability to solve complex policyholder issues with a positive attitude. * Ability to work in a fast-paced environment and work well under pressure. * Knowledge of life and/or health insurance terminology preferred. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $62k-109k yearly est. 5d ago
  • Financial Services Consultant- Teller / Personal Banker

    A+ Federal Credit Union 4.3company rating

    Pflugerville, TX jobs

    Job Type: Full Time Exemption Type: Non-Exempt Wage Amount: $19.50 hourly minimum The primary purpose of the Financial Services Consultant I is to create an enjoyable, memorable, and impactful experience through the delivery of exceptional member service while building strong, long-term financial relationships and striving to positively impact members with each interaction. In accordance with established policies and procedures, the Financial Services Consultant I will engage in consultative conversations with members, identify their financial needs, and recommend valuable solutions to improve their financial well-being and quality of life. This entry level position is a great way to start your financial services career! Member Consultation * Engage in meaningful consultative conversations, uncovering members needs and recommend products and services to improve their financial lives. * Embody sincere empathy and display a deep passion for helping members achieve their financial goals. * Assist members and prospective members with opening/closing deposit products and services. * Recommend lending products/services and assist members with loan applications through video lending or refer to a branch lender. * Identify and refer investment opportunities to A+ Wealth Management. Financial Transactions * Process financial transactions and service requests. * Operate, maintain, and balance a cash drawer. * Assist members with disputes and fraudulent transactions. * Perform updates to members accounts (including but not limited to ownership changes, adding/removing beneficiaries, changes of address, etc.). * Assist members with Safe Deposit Box entry (where applicable). Branch Support * Meet or exceed goals to support branch growth and the overall member experience. * Perform or assist with vault teller responsibilities (balancing, buy/sells, and cash recycler management). * Assist with the loading of ATMs (where applicable). * Perform or assist with daily branch tasks (including but not limited to opening/closing duties, prepare outgoing currency shipment, etc.). * Participate in branch meetings and trainings. * Assist other branch locations as needed. * Maintain knowledge of credit union products/services and policies/procedures. * All other duties as assigned. Community and Business Development * Volunteer to participate in business development and community events. * Represent the A+FCU brand and mission within the communities we serve; observe the highest standards of professionalism at all times. * Deepen relationships at community/business development events by recommending A+FCU products and services. Compliance * Adhere to all A+FCU policies and procedures. * Maintain adherence and compliance to all laws, rules, regulations, and internal controls. * Complete required regulatory training as assigned. Education and Experience * High school diploma or G.E.D. equivalent required. * Six months work experience required (personal banker, sales, and/or teller experience preferred). Knowledge, Skills & Abilities * Strong interpersonal skills, including the ability to demonstrate empathy, compassion, and understanding of others. * Demonstrate and utilize professional communication skills, both written and verbal. * Strong attention to detail and ability to follow-through on assigned tasks. * Ability to work independently and as part of a team, with the flexibility to adapt to change. * Strong time management and organizational skills. * Basic knowledge of math/computer skills. * Microsoft Office Suite product knowledge preferred. * Must have the ability to travel between branch locations (as assigned). * Floater branch at least 25% of the time. * Non-Floater branch at least 5% of the time. Physical Requirements * Must be able to stand for long periods of time. * Part-time team members must have the ability/stamina to work at least 28 hours per week. * Full-time team members must have the ability/stamina to work at least 40 hours per week. * Will frequently reach, bend, stoop, carry, finely manipulate and key in data. * Must be able to engage in problem-solving skills to help identify and resolve member issues. * Must be able to communicate extensively through in-person, e-mail, written, and telephone communications. Decision-Making Capabilities * Types of Decisions requiring supervisory approval: Exceptions outside of role limits, legal questions, and situations outside A+FCU policies and procedures.
    $19.5 hourly 18d ago
  • Part-Time Teller, Spanish Speaking Preferred

    Alliance Bank Central Texas 4.7company rating

    Temple, TX jobs

    Join Alliance Bank Central Texas as a Part-Time Teller in Temple, Texas, and embark on a rewarding career with an energetic, customer-focused team. This onsite position offers you the chance to engage with our community, assisting customers with their banking needs while honing your problem-solving skills. As a key part of our high-performance culture, you'll thrive in an environment that values excellence and forward-thinking. Starting pay is set at $16.00 per hour, making this role both a valuable career choice and a step towards financial growth. You will gain hands-on experience in the banking industry, fostering lasting relationships with customers and teammates alike. You will receive great benefits such as 401(k), paid bank holidays, and advancement opportunities in a growing company. Take this opportunity to make a difference in people's lives while advancing your career in a dynamic setting. While Spanish Speaking is preferred, it is not mandatory. Your role as a Teller As a new Part-Time Teller at Alliance Bank Central Texas, you will engage in a variety of daily tasks that support our customer-centric mission. Your day will start by welcoming customers warmly as they enter the bank, providing an inviting atmosphere. You will accurately process transactions, including deposits, withdrawals, and payments, ensuring each interaction reflects our commitment to excellence. Additionally, you'll assist customers by answering account inquiries and resolving any issues they may have, showcasing your problem-solving skills. Daily responsibilities also include maintaining accurate records and balancing cash drawers to uphold our high performance and professional standards. You will collaborate with team members in a dynamic environment, contributing to a forward-thinking culture that prioritizes customer satisfaction and continuous improvement. Are you the Teller we're looking for? To excel as a Part-Time Teller at Alliance Bank Central Texas, several key skills are essential. Strong communication abilities are vital, as you will be interacting with customers and colleagues daily, conveying information clearly and effectively. A customer-centric attitude is crucial, allowing you to genuinely understand and address customer needs and concerns. Attention to detail is necessary for accurately processing transactions and maintaining financial records, as even minor errors can have significant impacts. Strong organizational skills will help you manage multiple tasks efficiently while ensuring every customer receives the attention they deserve. Additionally, problem-solving skills are important to identify and resolve customer issues quickly and effectively. A collaborative spirit will enhance your ability to work harmoniously within a high-performance team environment, driving the bank's mission forward. Get started with our team! While Spanish Speaking is preferred, it is not mandatory. If you think this job aligns with your requirements, then submitting an application is simple. Good luck! About Alliance Bank Central Texas: Recognized as the #1 In-State Bank in Texas by Forbes, Alliance Bank Central Texas was established in 2007 after purchasing a bank with a century-long tradition of providing personalized banking service, is committed to helping businesses and families meet their financial goals. Beginning with approximately $35 million in assets, the bank is currently over $1 billion in size. Alliance Bank Central Texas is independently owned by more than 250 shareholders and locally operated by a board and management teams. Our team of experienced banking professionals value building relationships with their customers, actively partnering together to support and improve the communities where they live, work and serve. Offering a variety of mobile and internet products and services, we take pride in making banking easy, complete with locally approved solutions and personalized service that customers deserve and trust. Alliance Bank Central Texas is headquartered in Woodway, Texas, with six additional locations in Waco, Jewett, Donie and Temple/Belton and Georgetown. All applicants must be able to prove work authorization for the United States, be able to pass a pre-employment criminal background check and are subject to periodic drug testing. Alliance Bank Central Texas is an Affirmative Action and Equal Opportunity Employer; all individuals have an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran class. In order to provide the best customer service possible for our customers, employment related phone calls will not be accepted.
    $16 hourly 8d ago
  • Customer Retention Representative (Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Customer Retention Representative? Globe Life is looking for a Customer Retention Representative to join the team! As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who are considering cancellation or have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage. This remote position offers a schedule Monday through Friday, with a 10:00 a.m. to 6:30 p.m. Central Time Zone workday. What You Will Do: * Inbound Cancellation Support: Handle incoming calls from policyholders requesting policy cancellations, working to understand their concerns and explore retention options. * Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions. * Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments. * Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policy holder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language. * Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems. * Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information. * Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions. * Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs) including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound cancellation calls and outbound lapse recovery contacts while maintaining quality standards. What You Can Bring: * High school diploma or equivalent. * Basic Microsoft Office Skills, including Word, Excel, and Outlook. * Minimum Typing speed of 30 wpm. * Experience in a call center environment preferred. * Some insurance and/or sales experience preferred. * Excellent verbal and written communication skills. * Ability to solve complex policyholder issues with a positive attitude. * Ability to work in a fast-paced environment and work well under pressure. * Knowledge of life and/or health insurance terminology preferred. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: McKinney, TX
    $62k-109k yearly est. 5d ago
  • Part Time Associate Banker Plano Community (30 hours)

    Jpmorgan Chase & Co 4.8company rating

    Plano, TX jobs

    JobID: 210628809 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.
    $20k-41k yearly est. Auto-Apply 1d ago
  • Financial Services Consultant- Teller / Personal Banker (Part Time)

    A+ Federal Credit Union 4.3company rating

    Austin, TX jobs

    Financial Services Consultant- Teller / Personal Banker Job Type: Part-Time Exemption Type: Non-Exempt Wage Amount: $19.25 hourly minimum The primary purpose of the Financial Services Consultant I is to create an enjoyable, memorable, and impactful experience through the delivery of exceptional member service while building strong, long-term financial relationships and striving to positively impact members with each interaction. In accordance with established policies and procedures, the Financial Services Consultant I will engage in consultative conversations with members, identify their financial needs, and recommend valuable solutions to improve their financial well-being and quality of life. This entry level position is a great way to start your financial services career! Member Consultation Engage in meaningful consultative conversations, uncovering members needs and recommend products and services to improve their financial lives. Embody sincere empathy and display a deep passion for helping members achieve their financial goals. Assist members and prospective members with opening/closing deposit products and services. Recommend lending products/services and assist members with loan applications through video lending or refer to a branch lender. Identify and refer investment opportunities to A+ Wealth Management. Financial Transactions Process financial transactions and service requests. Operate, maintain, and balance a cash drawer. Assist members with disputes and fraudulent transactions. Perform updates to members accounts (including but not limited to ownership changes, adding/removing beneficiaries, changes of address, etc.). Assist members with Safe Deposit Box entry (where applicable). Branch Support Meet or exceed goals to support branch growth and the overall member experience. Perform or assist with vault teller responsibilities (balancing, buy/sells, and cash recycler management). Assist with the loading of ATMs (where applicable). Perform or assist with daily branch tasks (including but not limited to opening/closing duties, prepare outgoing currency shipment, etc.). Participate in branch meetings and trainings. Assist other branch locations as needed. Maintain knowledge of credit union products/services and policies/procedures. All other duties as assigned. Community and Business Development Volunteer to participate in business development and community events. Represent the A+FCU brand and mission within the communities we serve; observe the highest standards of professionalism at all times. Deepen relationships at community/business development events by recommending A+FCU products and services. Compliance Adhere to all A+FCU policies and procedures. Maintain adherence and compliance to all laws, rules, regulations, and internal controls. Complete required regulatory training as assigned. Education and Experience High school diploma or G.E.D. equivalent required. Six months work experience required (personal banker, sales, and/or teller experience preferred). Knowledge, Skills & Abilities Strong interpersonal skills, including the ability to demonstrate empathy, compassion, and understanding of others. Demonstrate and utilize professional communication skills, both written and verbal. Strong attention to detail and ability to follow-through on assigned tasks. Ability to work independently and as part of a team, with the flexibility to adapt to change. Strong time management and organizational skills. Basic knowledge of math/computer skills. Microsoft Office Suite product knowledge preferred. Must have the ability to travel between branch locations (as assigned). Floater branch at least 25% of the time. Non-Floater branch at least 5% of the time. Physical Requirements Must be able to stand for long periods of time. Part-time team members must have the ability/stamina to work at least 28 hours per week. Full-time team members must have the ability/stamina to work at least 40 hours per week. Will frequently reach, bend, stoop, carry, finely manipulate and key in data. Must be able to engage in problem-solving skills to help identify and resolve member issues. Must be able to communicate extensively through in-person, e-mail, written, and telephone communications. Decision-Making Capabilities Types of Decisions requiring supervisory approval: Exceptions outside of role limits, legal questions, and situations outside A+FCU policies and procedures.
    $19.3 hourly 59d ago
  • Part-Time Teller, Spanish Speaking Preferred

    Alliance Bank Central Texas 4.7company rating

    Temple, TX jobs

    Job Description Join Alliance Bank Central Texas as a Part-Time Teller in Temple, Texas, and embark on a rewarding career with an energetic, customer-focused team. This onsite position offers you the chance to engage with our community, assisting customers with their banking needs while honing your problem-solving skills. As a key part of our high-performance culture, you'll thrive in an environment that values excellence and forward-thinking. Starting pay is set at $16.00 per hour, making this role both a valuable career choice and a step towards financial growth. You will gain hands-on experience in the banking industry, fostering lasting relationships with customers and teammates alike. You will receive great benefits such as 401(k), paid bank holidays, and advancement opportunities in a growing company. Take this opportunity to make a difference in people's lives while advancing your career in a dynamic setting. While Spanish Speaking is preferred, it is not mandatory. Your role as a Teller As a new Part-Time Teller at Alliance Bank Central Texas, you will engage in a variety of daily tasks that support our customer-centric mission. Your day will start by welcoming customers warmly as they enter the bank, providing an inviting atmosphere. You will accurately process transactions, including deposits, withdrawals, and payments, ensuring each interaction reflects our commitment to excellence. Additionally, you'll assist customers by answering account inquiries and resolving any issues they may have, showcasing your problem-solving skills. Daily responsibilities also include maintaining accurate records and balancing cash drawers to uphold our high performance and professional standards. You will collaborate with team members in a dynamic environment, contributing to a forward-thinking culture that prioritizes customer satisfaction and continuous improvement. Are you the Teller we're looking for? To excel as a Part-Time Teller at Alliance Bank Central Texas, several key skills are essential. Strong communication abilities are vital, as you will be interacting with customers and colleagues daily, conveying information clearly and effectively. A customer-centric attitude is crucial, allowing you to genuinely understand and address customer needs and concerns. Attention to detail is necessary for accurately processing transactions and maintaining financial records, as even minor errors can have significant impacts. Strong organizational skills will help you manage multiple tasks efficiently while ensuring every customer receives the attention they deserve. Additionally, problem-solving skills are important to identify and resolve customer issues quickly and effectively. A collaborative spirit will enhance your ability to work harmoniously within a high-performance team environment, driving the bank's mission forward. Get started with our team! While Spanish Speaking is preferred, it is not mandatory. If you think this job aligns with your requirements, then submitting an application is simple. Good luck! About Alliance Bank Central Texas: Recognized as the #1 In-State Bank in Texas by Forbes, Alliance Bank Central Texas was established in 2007 after purchasing a bank with a century-long tradition of providing personalized banking service, is committed to helping businesses and families meet their financial goals. Beginning with approximately $35 million in assets, the bank is currently over $1 billion in size. Alliance Bank Central Texas is independently owned by more than 250 shareholders and locally operated by a board and management teams. Our team of experienced banking professionals value building relationships with their customers, actively partnering together to support and improve the communities where they live, work and serve. Offering a variety of mobile and internet products and services, we take pride in making banking easy, complete with locally approved solutions and personalized service that customers deserve and trust. Alliance Bank Central Texas is headquartered in Woodway, Texas, with six additional locations in Waco, Jewett, Donie and Temple/Belton and Georgetown. All applicants must be able to prove work authorization for the United States, be able to pass a pre-employment criminal background check and are subject to periodic drug testing. Alliance Bank Central Texas is an Affirmative Action and Equal Opportunity Employer; all individuals have an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran class. In order to provide the best customer service possible for our customers, employment related phone calls will not be accepted. Job Posted by ApplicantPro
    $16 hourly 8d ago

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