Location: Montgomeryville, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Montgomeryville, PA,, Austin, TX., North Kingstown, R.I. (US), Hybrid
Position Summary
The main mission for Customer Experience Specialist is to be responsible for Customer Satisfaction and B2B Account Relationship Excellence in terms of order treatment & follow up, to be responsible to follow documented procedures and processes, and to provide support on a day-to-day basis to their team and coworkers.
Key Areas of Responsibility
• Working with the Customer Experience Lead, gets accurate details forecast/per product and follow up with the customer for any new or existing project and share the relevant information with internal teams.
• Contributes doing checks on card manufacturing features, freights & personalization - added services, to secure billing of all services included in the contract.
• Contributes to new projects costing and commercial proposals in line with the card manufacturing and Added Services Catalogue set up by the marketing team. Liaise with internal stakeholders (Marketing, NPI, TC, Sales). Participates to production meetings and customer meetings and assist customers when visiting Thales's facilities.
• Working with the Customer Experience Lead, executes, monitor and achieve the revenue committed in monthly basis by their customers which will contribute to the regional commitment to the Business Line.
• Highlight and escalate any risk to achieve it to the Customer Experience Lead.
• Exceed Customer expectations in terms of service, order treatment & follow up, developing close and confident relationship with internal and B2B customers.
• With the guidance of the Customer Experience Lead, acts as Main interface for Tier 1 Customers. Acts as liaison with internal sales, marketing, technical team, card manufacturing and personalization centers stakeholders during order treatment process.
• Builds, grows and maintains a good relationship with Regional Tier 1 Customers, by coordinating (with the guidance of the Customer Experience Lead) day to day activities on customer orders such as:
• Receive purchase orders & control order features according to contract or quote (prices…).
• Request completion from relevant process owners, create the technical data for the configured item in the local ERP system. Enter customer/interco order in to the system and/or local ERP system. Track approval process with “owners” such as…Order Engineer Leader (OEL) for Printing, Coding, and Personalization approvals.
• Contribute and execute to final homologation of card samples by appropriate banking scheme when needed (Amex, Visa, Master Card, etc.). Work with credit management for letter of credit, credit limit.
• Ensure planning department proposes a delivery date fitting with customer requirements through an optimized supply, production and delivery plan.
• Manage and/or control the invoicing and credit note process (depending on systems/order flows type) and organize Return of Material (RMA) if needed by respecting corporate O2I rules (order to invoice).
• To monitor customer semi-finished cards inventory against Service Level Agreement and require preventive/corrective actions on planning if needed. To contribute to the SLA fulfillment, change request & pull process according to personalization sites organization.
• To contribute or manage stock for the various types of contracts. Liaise supply of collaterals with/for customers depending on contract requirements, make sure customer orders in time and ensure the needed stationery is available on time.
• To manage any post sale service and customer complaints, not only tracking them but engaging the relevant teams on quick and strong corrective actions.
Minimum Qualifications
• Must have a Bachelor's Degree in Business Administration, English certification, or any related discipline.
• 3-5 years' experience in B2B customer service
• Proficient with Microsoft Excel and other Microsoft tools.
• To succeed at this job, must be Independent with excellent written and verbal communication skills especially in English.
• Project Management, Sales administration and logistics.
Preferred Qualifications
• Experience in Marketing and Finance a plus.
What We Offer
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period.
•Company paid holidays and Paid Time Off.
•Company provided Life Insurance.
Why Join Us?
Say HI and learn more about working at Thales
click here
#LI-Hybrid
#LI-PD1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 54,060.40 - 107,086.50 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$61k-92k yearly est. Auto-Apply 10d ago
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Paid Media Manager
Thales USA 4.5
Thales USA job in Austin, TX
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Austin, TX Hybrid
Thales is hiring an proven Paid Media Manager who can leverage digital acquisition channels to accelerate and sustain business growth. This is a player-coach role where you'll set the pace, implement best practices, and drive measurable results across Paid Search, Paid Social, Display, and Content Syndication.
You will be directly accountable for architecting, executing, and optimizing multi-million-dollar paid media programs that build pipeline, acquire new customers, and retain existing ones. This is not a generalist position - you will be hands-on in platforms daily, applying advanced targeting, automation, experimentation, and attribution models to deliver revenue impact.
The ideal candidate has a strategic mindset and uses data and insights to guide channel strategy, creative testing, and campaign planning. You will analyze competitive and customer trends, incorporate macroeconomic factors, and integrate these insights into long-term growth strategies and business models.
You will collaborate closely with regional, field, demand generation, and product teams, ensuring alignment across stakeholders and effectively communicating complex performance data and marketing strategies to leadership. You will collaborate on strategy building across all channels and own execution, overseeing channel performance while also building and optimizing campaigns for maximum pipeline and ROI. This includes developing and implementing creative testing roadmaps, refining targeting strategies, and managing budget allocation across channels in real time. Your track record should demonstrate not only technical expertise in paid media platforms and analytics but also the ability to foster strong cross-functional relationships that drive coordinated, high-performing paid media programs.
Key Areas of Responsibility
Campaign Strategy & Execution
Identify and recommend strategic updates to campaigns, including new campaign types, channels, and other opportunities to expand and optimize the paid media stack.
Assist and deploy complex, full funnel paid media campaigns across Google Ads (Search, Display, YouTube), Bing Ads, LinkedIn Ads, Amazon, Reddit, G2, and emerging platforms.
Strong understanding of advanced bidding strategies (Max Conversions, Max Conversion Value, Salesforce Opportunity based bid strategy).
Implement advanced audience segmentation using 1st-, 2nd-, and 3rd-party data sources, including CRM integrations (Salesforce), 6Sense, and platform-native audience builders.
Design and execute multi-variant A/B and multivariate tests across creative, landing pages, and bidding models to systematically improve conversion rates across multiple paid media platforms.
Manage bulk campaign builds and edits using Google Ads Editor, LinkedIn Campaign Manager bulk imports, and API-based solutions.
Data, Analytics & Attribution
Assist with end-to-end tracking deployment: UTM governance, offline conversion tracking, enhanced conversions, and API-based integrations with CRM.
Build and maintain custom attribution models to find where the section of the funnel leads drops off by working with Marketing Operations and the Sales team. Strategize and execute the strategy for a resolution.
Leverage Power BI to drive actionable insights for marketing, sales, and leadership stakeholders.
Analyze and present campaign performance not only in terms of clicks and leads but also pipeline contribution, deal velocity, and revenue impact.
Landing Page Development & Conversion Optimization
Independently build high-performing landing pages for paid media campaigns using platform best practices for speed, SEO, mobile optimization, and CRO.
Collaborate with the web development team to design and implement new landing page templates that support A/B and multivariate testing.
Create tailored landing page variations for different products, services, offers, and audience segments to maximize relevance and conversion rate.
Partner with stakeholders to ensure brand consistency while optimizing for measurable business results.
Potentially implement heatmapping, form optimization, and behavioral analytics tools (e.g., Hotjar, Crazy Egg, Google Optimize alternatives) to drive data-backed improvements.
Develop Salesforce campaigns for landing pages along with the attached Marketo lead form for each landing page.
Ad Creative Strategy & Production
Assist in the development of high-performing ad creatives across paid search, paid social, display, and video channels, ensuring alignment with brand guidelines and campaign objectives.
Understanding of creative building platforms like Creatopy.
Partner with internal design teams and/or external agencies to produce compelling creative assets, including static images, animated graphics, and short-form videos optimized for each platform.
Develop creative briefs that clearly outline objectives, audience insights, messaging, and technical specifications.
Oversee creative testing roadmaps, running structured A/B and multivariate tests to identify winning messaging, visuals, and calls-to-action.
Continuously analyze creative performance data to refine design and messaging strategies.
Conversion Rate Optimization & Sales Alignment
Align closely with sales to ensure lead quality feedback loops are implemented, enabling real-time bid and targeting adjustments.
Integrate paid media with account-based marketing (ABM) tactics for high-value account targeting and expansion.
Communication
Outstanding interpersonal skills, relationship builder, across multiple stakeholders, teams, and leadership.
Ability to influence and partner with key internal stakeholder teams: product marketers, marketing channel leaders, analysts, leadership, sourcing, and finance to ensure shared vision and drive initiatives forward.
Ability to communicate complex performance data and marketing strategies effectively to stakeholders at all levels, including senior leadership.
Skilled at analyzing campaign performance data to identify meaningful insights and trends, making data-driven decisions, and presenting actionable recommendations to cross-functional teams and leadership.
Ability to work with the SEO team to align regularly on keyword trends, analyze data, and build a strategy around findings.
Compliance, Privacy & Governance
Ensure all campaigns comply with GDPR, CCPA, and platform-specific privacy requirements.
Manage consent-based audience collection and suppression rules to maintain compliance and improve audience health.
Minimum Qualifications
Bachelor's degree in Marketing or a relevant topic
5+ years in hands-on paid media management with proven results in driving pipeline and revenue at scale, with at least 2 years' experience in-house at a cybersecurity company.
Proven track record managing campaigns across Google Ads (Search, Display, YouTube, Performance Max, Demand Gen), Microsoft Ads, LinkedIn Ads, Amazon Ads, Reddit, and at least two other major ad platforms with a focus on lead generation and customer acquisition for both Enterprise and Mid-market.
Exceptional communicator with the ability to influence and collaborate across SEO, product marketing, field, regional, sourcing, finance, and leadership.
Skilled at translating complex performance data into clear, actionable insights and presenting recommendations to stakeholders at all levels, including executive leadership, to drive alignment and informed decision-making.
Advanced Excel/Google Sheets skills, including pivot tables, query functions, and data modeling.
Skilled at analyzing campaign data, identifying trends, and making data-driven decisions to optimize performance and drive business results.
Advanced Salesforce skills to build & analyze reports, dive into lead and opportunity details, and develop a strategy for the implementation of your learning.
Proven ability to design, execute, and interpret controlled experiments across all paid media platforms.
Strong understanding of tag management systems (GTM) and pixel implementation.
Strong experience developing operational workflows and reports.
Google Ads Certification, Microsoft Ads Certification.
Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.
If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! ************************************************************** You can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you.
Why Join Us?
Say HI and learn more about working at Thales
click here
.
#LI-Hybrid
#LI-MM1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 89,914.50 - 158,100.00 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$103k-136k yearly est. Auto-Apply 9d ago
PROLITH Applications Intern
KLA Corporation 4.4
Austin, TX job
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
Enabling the movement toward advanced chip design, KLA's Measurement, Analytics and Control group (MACH) is looking for the best and brightest research scientists, software engineers, application development engineers and senior product technology process engineers to join our team. The MACH team's mission is to collaborate with our customers to innovate technologies and solutions that detect and control highly complex process variations-at their source-rather than compensate for them at later stages of the manufacturing process. With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Our MACH team develops leading-edge solutions for patterning process analytics and control technologies, thereby providing customers with critical insight at the feature level, field level and cross-wafer analysis. Our teams also develop advanced modeling simulation, data analytics and process control modeling technologies. As a member of the MACH team, you'll be joining the most sophisticated and successful process-control company in the semiconductor industry--working across functions to solve the most complex technical problems in the digital age.
Job Description/Preferred Qualifications
Key Responsibilities
* Product Development: Characterization of next generation state-of-the art semiconductor productsprocesses. This includes designing test plans, performing data analysis, publishing results and recommendations in the form of applications notes and best known methods.
* Understanding in-house SW Data Analysis tool and perform analysis of customer data.
* Perform problem diagnosis and problem resolution for characterization, demos, or field projects.
* Makes presentations on all aspects of products/results
* Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
* Collate training materials, and assist with documentation of different data into standardized format
Desired Qualifications
* Ability to perform complex data analysis using combination of Excel, Matlab, Python, JMP or other data-analysis tools.
* Understanding of Semiconductor Manufacturing Processes, particularly photolithography
* Must have excellent communication, organizational, analytical, and interpersonal skills.
* Candidate must be self-driven, and a strong team player.
* Understands and relates standard engineering principles, concepts and techniques to immediate work assignments.
* Proficient in the English language.
* Proficient in computer applications for data presentation and analysis.
* Ability to effectively convey ideas through oral and written communications.
* Ability to multitask in a constantly changing work environment.
* Understanding of complex optical systems and/or materials science is a plus
Minimum Qualifications
* Currently pursuing a BS, MS or PhD Degree in one of the following fields; Microelectronics, Electrical Engineering, Chemical Engineering, Physics, Imaging Science, Material Science(or close equivalent) with an expected graduation in December 2026 - June 2027.
* Requires less than 1 year of related experience
Base Pay Range: $28.00 - $46.00 per hour based on pursuit of a Bachelor's, Master's, or Ph.D.
Primary Location: USA-TX-Austin-KLA
KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at ************************** or at *************** to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ************************** to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
$28-46 hourly Auto-Apply 6d ago
Customer Support Engineer Samsung - TX
KLA 4.4
Taylor, TX job
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
Onsite Job in Taylor, TX. No Remote option.
Responsibilities Include
Represents the company to the customer and assumes accountability for customer satisfaction with service.
Responsible for customer service activities associated with maintenance, troubleshooting, and diagnosing with quality on-site repairs of KLA's complex capital equipment at customer sites.
Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. Provides assistance to Installation engineers in resolving problems. Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site.
Ensures equipment enhances customer production. Repairs and updates equipment at customer facility.
Prepares fields service reports on customer support activity and provides documentation on re-occurring problems. Contribute to the Capturing, Re-use,
Collaboration, and Improvement of knowledge using available systems. Cross train and assist other field service engineers. Utilize engineering knowledge background.
Must be able to troubleshoot and repair complicated electronics and electro-optical systems using standard methods.
Preferred Qualifications
Basic semiconductor industry process knowledge.
Must be proficient in use of DMM's Oscilloscopes and advanced electronic test equipment.
Proficiency in basic computer skills and Microsoft Office Suite.
Proficiency in software, electronics, optics, mechanical, electro-mechanical, and electro-optical systems, schematics, diagrams, and operation manuals.
Strong written and verbal communications skills.
Solid analytical, problem solving, and decision-making skills.
Good interpersonal/communication skills in understanding customer needs.
Ability to work under pressure and with stringent timelines to minimize customer impact and system downtime.
Maintain excellent working relationship with customers, customer support engineers, applications engineers, technical support, and sales team.
Minimum Qualifications
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
Base Pay Range: $28.23 - $47.55 Per HourPrimary Location: USA-TX-Taylor-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at ************************** or at *************** to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ************************** to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
$28.2-47.6 hourly Auto-Apply 60d+ ago
Solutions Consultant, Technical Pre-Sales
Thales 4.5
Thales job in Austin, TX
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Position Summary
Austin, Hybrid
Thales is looking for a Technical Pre-Sales Solutions Consultant who will be the technical interface of the solutions area team within the Identity & Biometric Solutions business line and will address customer's needs in order to offer the most appropriate technical solutions, in coordination with the Sales team for the IBS business unit portfolio of solutions.
Regulatory Compliance Requirements
Must have U.S. Citizenship in order to obtain the post-hire Criminal Justice Information Services (CJIS) Clearance from the Federal Bureau of Investigation and must be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Justice.
Key Areas of Responsibility
Drive the definition of solutions for prospects and customers:
Understand the technical requirements of the project, RFP/RFQ (Request for Proposal/Quotation), and/or design the solution components
Become an expert with Thales's off-the-shelf solutions, standardized modules/components and use this know-how to determine the most suited architecture corresponding to the customers' needs
Define the solutions and analyze system architecture during the pre-bid phase, taking into account the Thales product line components as well as the customers' needs
Be the customer's technical interface in cooperation with the local sales teams
Lead Proof-Of-Concept solutions and demos within different areas, in accordance with the Business Line and areas strategy
Contribute to the development of technical business for new solutions or services (based on the field feedback).
During the bid process, lead the technical answer for the proposed solutions.
During the pre-bid phase, lead technical consulting and support to define the solution:
Provide technical solutions presentations to partners and/or customers
Ensure the technical training and/or the organization of workshops
Contribute to architecture proposals
Write specifications and proposals
Coordinate the demos
Answer the customers' technical questions
Coordinate the Proof Of Concept
Organize the customer/partners technical meetings
Coordinate the technical partners and define their technical scope of work
Define the Project Cost as an input to the global P&L
During the bid process phase, coordinate the technical requirements for bid answering, set up the POC when needed and ensure the following activities:
Provide technical answers to customers
Coordinate the implementation of the Proof Of Concept as per customer requests
Lead and write the bid technical answers
Organize technical meetings for customers/partners
Support Procurement during negotiation with suppliers
Minimum Qualifications
Bachelor's degree in Computer Science, Engineering or similar technical field
5+ years of relevant experience (e.g. Pre-Sales in hardware/software/computing/cloud solutions, or as a software developer/architect)
At least 3 years of prior experience with functional technical requirements (for example: high level software architecture, databases, hardware, cloud technologies) and sharing those requirements/technical solutions in presentations to partners and/or internal and external customers.
Previous Biometric industry/Digital Identity solutions experience
Excellent Team player with proven ability to accomplish goals through collaboration within a global cross-functional matrix environment.
Ability to operate effectively and autonomously across multiple teams in situations of ambiguity leveraging problem solving skills and a willingness to learn with only high-level direction.
Special Position Requirements
Travel: 30% both domestic and international.
Why Join Us?
Say HI and learn more about working at Thales
click here
#LI-Hybrid
#LI-TI1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 82,025.63 - 141,361.98 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$79k-109k yearly est. Auto-Apply 14d ago
Site Reliability Engineer
Thales 4.5
Thales job in Austin, TX
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Austin, TX., (U.S.), Hybrid
Position Summary
Thales is seeking a Site Reliability Engineer to ensure the high level of service and operation excellence for the development of the innovative and ambitious Telecommunication solution (high availability, strong performance constraints) deployed in the public cloud.
This position is eligible for the NORAM referral program for external candidates. The level is Tier 1 - $2500.00
Key Areas of Responsibility
As Site Reliability Engineer team member, you will contribute to the following topics:
Define and implement solution deployment architecture
Define, implement, execute, and improve CI/CD and automation processes
Application support activity (troubleshooting, implement and deploy fixes)
Master the product as a whole, with the aim of proposing improvements, concerning the core of the product and the associated deployment and observability processes.
Make regular monitor and reporting of the service availability like Service Level Agreements (SLA) Service Level Indicator (SLI) and Service Level Objectives (SLO)
Manage support tickets and customer relationship
Interface with other stakeholders/ teams to define solution improvement plan
Minimum Qualifications
Bachelors degree in Engineering, Computer Science or similar Technical field, or in lieu of a degree, 4 years of relevant, exempt experience as equivalency.
A least 3 years of experience in monitoring of solutions deployed in a cloud infrastructure
At least 2 years' experience of application support activity (troubleshooting, implement and deploy fixes)
At least 1 year of Java development experience
Demonstrated experience with Public Cloud deployment (GCP or AWS or Azure…), containers and microservices (Docker, Kubernetes, Java)
Demonstrated experience on CI/CD and automation (Jenkins, Gitlab, Helm)
Prior experience developing or maintaining CI/CD pipelines
you are familiar with SLA/SLI and SLO concepts
If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!
Special Position Requirements
Schedule: Core Business Hours Monday-Friday 9-5 and on call as needed (approximately one week a month
).
Travel: infrequently, possibly a few times a year.
What We Offer
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period.
•Company paid holidays and Paid Time Off.
•Company provided Life Insurance,
Why Join Us?
Say HI and learn more about working at Thales
click here
#LI-Hybrid
#LI-PD1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 106,194.75 - 173,921.00 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$80k-103k yearly est. Auto-Apply 60d+ ago
AVP Sales Americas Identity & Access Management
Thales 4.5
Thales job in Austin, TX
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Austin, TX - Hybrid
The AVP AMERICAS Identity and Access Management Sales (“AVP IAM AMERICAS Sales”) will provide leadership and development to the IAM sales effort and growth in AMERICAS (NORAM and LATAM) region for all CPL IAM product lines (CIAM, Workforce and Devices) as well as cross sell of complementary products from other Thales DIS Business lines. The AVP IAM AMERICAS Sales will stimulate its teams in cross selling within the IAM domain, between the product lines of CPL and leverages the Thales in- and external ecosystems.
The AVP IAM AMERICAS Sales is responsible for the sales number and revenue growth in the commercial segments (directly) and the federal segment (delivered by Thales TCT) and will seek to grow business by new logo acquisition (Land) and expanding existing customer via cross- and upsell (Expand). The IAM business represents an emerging business in a high growth segment of the global cyber security market. This has a true hybrid footprint between on premise, private, and public cloud delivery.
This position will operate both direct and indirect routes to market, along with social and digital activities to increase brand awareness and pipeline. The Sales activities will be supported by a dem-gen and field marketing organization as well as various IAM domain specific ((pre-) Sales & Product) teams and subject matter experts. The AVP IAM AMERICAS Sales will interact with all these teams and in order to mobilize and channel the right resources to the various GTM's
Key Areas of Responsibility
Responsible for growing and developing the Identity and Access management business in AMERICAS region - measured in Bookings and Billings, with a strong priority and incentive to drive recurring revenue, CIAM and Devices revenue and the acquisition of new logos.
Aligns the IAM sales objectives with the overall CSP strategic planning.
Meets or exceeds assigned revenue targets for the AMERICAS
Establishes the IAM sales performance for the team and ensures that key sales managers and reps are supported and accountable for delivering assigned results.
Leads by example and implements on a daily basis team development initiatives impacting IAM sales in the region.
Works with marketing (Dem-Gen and Field), product teams, subject matter expert teams, to improve go to market success and aligns with Sales Operations to smoothly transact won-business.
Minimum Requirements
Bachelor's degree in Business, Computer Science or any other relevant field of study.
Demonstrateable track-record in AMERICAS sales management in a role with similar or higher bookings responsibility, team size or complexity.
Strong understanding of the IAM and cybersecurity markets. Inclusive the CIAM domains,
Experienced in C-level and IT business sales (CIO, Heads of Digital, Heads of Online, enterprise architects). as well as the compliancy and security side of DMU's (CISO, DPO, Compliance officers)
Experienced in various GTM models (direct, 1 tier, 2 tier, GSI co-sell) and understanding of fit for purpose for different sales motions.
Experience in consultative and / or value-based sales of products and solutions.
Experience with modern GTM's inclusive Account Based Marketing and campaign based Dem-gen.
Willingness to engage in lasting relationships with key partners and key customers, experienced negotiator.
Technical acumen and proficiency with various business productivity sales tools, such as Microsoft O365 and Salesforce.com.
Ability to lead and proven leadership of growing sales teams Exceptional leadership and communication skills and Strong sales mentoring and coaching skills, specific to growing cloud revenues.
Ability to articulate the goals for the business and must be clear and concise in her/his communication to the team and to external stakeholders. Ability to make strategic decisions on where to invest resources, and at the same time possess the ability to be operational and get involved in closing business transactions.
Creative leader that brings new ideas and concepts to the business for consideration.
Motivational leader who operates with integrity and at the highest ethical standards.
Comfortable coaching teams and individuals on optimal interaction with customers and partners, and is directly involved with strategic accounts on an ongoing basis.
Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.
If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! ************************************************************** You can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you.
Why Join Us?
Say HI and learn more about working at Thales
click here
#LI-MM1
#LI-Remote
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 244,487.25 - 494,000.00 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$109k-141k yearly est. Auto-Apply 13d ago
Security Technical Consultant
Thales 4.5
Thales job in Austin, TX
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
This position can be hybrid or remote in the US
Position Summary
Decisive technology for decisive moments: The people you rely on to safeguard your privacy rely on Thales to protect the cloud, data, and software. When it comes to data security, organizations are faced with an increasing amount of decisive moments. Whether the moment is building an encryption strategy, licensing software, trusted access to the cloud, or meeting compliance mandates - you can rely on Thales to secure your digital transformation.
At Thales Cybersecurity and Digital Identity (CDI), we provide security for a world powered by the cloud, data, and software.
The Senior Consultant - HSM is an SME and technical resource within the professional services team for general purpose HSM and PKI solutions.
The Senior Consultant is responsible for upholding our solutions delivery and consultancy model. In this position, the consultant has a central role in the organization, generating revenue in coordination with sales, interfacing with the customer, and providing feedback through the Tech Lead to R&D and product management to enhance and optimize the solution to meet market demands.
This is a highly hands-on and technical role with extensive customer facing and consulting responsibilities. The individual will work with cross-functional teams focusing mainly on IT security, encryption, DevOps, PKI, and HSMs to design, install, and configure our hardware security module solutions and integrations.
The ideal candidate must be self-motivated and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base and new products. Service oriented. Business driven. Candidate must be organized and analytical, adept at working in a team environment and able to handle multiple priorities.
Essential Functions
Pre-sales phase:
Support the Pre-Sale Specialists to accurately gather customers technical and business requirement to determine and position the most appropriate services engagements. Review complex SOWs to ensure customer needs are met and proper efforts estimation.
Support the retirement of some prepackaged services, validation of the need to create new ones, and recommend required updates based on products new features, roadmap, and identified dependencies.
Lead technical solution design for new PS offers and customers' use cases, particularly with automation, DevOps integrations, and PKI solution design and architecture. Provide support in answering technical aspects of customers RFP.
Delivery Phase:
The Senior Consultant will execute, lead, and support the delivery of projects within their scope, following the industry best practices & standards as well as the company internal policies. They will work closely with other PS consultants to share knowledge, train, and practice with new product releases.
Primary responsibilities include:
An SME and technical resource within the PS team with Thales HSM products.
Demonstrate and utilize DevOps skills in areas such as CI/CD, monitoring, and automation to assist customers in integrating our solutions within their environments and to meet their organizational needs.
Deliver engagements for products within his/her scope as assigned by the Delivery Manager.
Technically drives complex projects involving large diversities of technologies across products, teams, and regions.
Provide advice, design creation and review, planning, and rollout of PKI infrastructure on Thales's products, as well as the integration with third party products.
Keep current with delivery best practices, PS processes, and products roadmap & updates.
Work with Tech Lead to report identified product issues, product improvement requests, and new market demands identified during deliveries.
Participate in planning and kick-off calls with customers.
Share knowledge with other PS team members on both products and PS processes.
Attend supported product release meetings to keep up to date with product evolutions.
Educates customers on related products, discover new use cases, and positions potentials professional services upsell opportunities.
Willing to implement the organizational vision in a continually evolving environment.
Able to drive Customer to implement a plan, minimize escalations and secure PS Invoicing in line with sales target for projects.
Minimum Requirements
B.A./B.S. degree required (preferably Computer Science, Information Services or a related field).
8+ years of relevant experience in professional services with a customer facing role within the IT digital security industry.
Practical experience in managing technical solutions and services engagements.
Proven experience of systems integration and/or implementation.
Proven solutions consulting experience in large enterprises.
Strong background in cryptography and experience in networking and network security protocols.
Strong knowledge of information security principles and practices.
Strong DevOps background across various domains, such as CI/CD processes and tools, automation, and monitoring.
Strong knowledge of Thales Hardware Security Module design, deployment, and documentation.
Strong knowledge in Public Key Infrastructure (PKI), including designing solutions to fit customer needs.
Experience with Linux/Unix system administration.
Experience with virtualization - VMWare, VirtualBox, HyperVisor, and Docker.
Strong presentation skills with ability to deliver security consulting workshops.
Strong knowledge in all aspects of Active Directory (AD) configuration and best practices as they pertain to Thales's offerings.
Expert knowledge in certificates and related activities, such as installation and renewal of certificates, certification revocation, and familiarity with Microsoft Enterprise Certificate Authorities as well as other industry standard solutions.
Excellent interpersonal skills.
Conflict management skills.
Ability to conduct training and knowledge transfer sessions for customers.
Proven track records in high quality and on-time delivery
Can conform to shifting priorities, demands and timelines - and reacts to project adjustments and alterations promptly and efficiently.
Preferred Qualifications
Relevant security or professional certifications: CISM, CISA, CISSP, ITIL, CySA+, CASP+, Security+.
Strong ability to document requirements and to write technical response papers.
Experience with cloud environments (AWS, Azure, and Google Cloud). Certification is a plus.
Software development life cycle management experience.
Knowledge of Key Management products and functionality.
Comfortable with Linux file systems.
Experience with Windows server administration: Active Directory, power shell, NTFS administration and group policy administration.
Strong presentation skills.
Negotiation and advanced stakeholders' management skills.
#LI-MG1
#LI-Remote
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 130,620.25 - 226,100.95 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$78k-99k yearly est. Auto-Apply 60d+ ago
Technical Project Manager
Thales Group 4.5
Thales Group job in Austin, TX
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Position Summary
Austin, Hybrid
As a Technical Project Manager for the Identity and Biometrics Solutions team, you will deliver solutions that meet customer requirements and Thales' commitments.
Your role will directly contribute to internal and external customer satisfaction, which is key for business growth.
The Technical Project Manager, manages and coordinates internal (Control Account Managers, Work Package Managers, developers, engineers, etc.) and external (customers, suppliers, sub-contractors, partners, etc.) dedicated teams by involving the following associated teams: Sales, finance, contract management, etc.
In this role, you will direct the project activities (including those relating to risks & opportunities) to ensure projects are delivered on-time, within budget, satisfy technical requirements, and meet customer expectations. This responsibility is exercised from signature of the contract through to the project completion period in terms of organization, time frame, workload, budget, etc.
The Identity and Biometrics Solutions team is responsible for the design and development of highly innovative components and products, from desktop applications integrating various hardware (biometric devices integration) to high performance server applications, including issuance of official documents in a very secure environment (PKI, encryption, cryptography), and leading the transformation to Digital Driver's Licenses.
Regulatory Compliance Requirements
Must have U.S. Citizenship in order to obtain the post-hire Criminal Justice Information Services (CJIS) Clearance from the Federal Bureau of Investigation and must be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Justice.
Key Areas of Responsibility
* Establish and update project requirements baseline in a collaborative work with the Bid Manager and the Capture Leader
* Establish and update project execution baseline (project structure, work package description, partners and supplier contractual data, management plans, costs, budgets and financial structure, resourced schedule, risks and mitigations)
* • Lead the project launch review and involves all stakeholders: project team, Management Plan and associated documents (WBS, OBS, schedule, budget allocations…), industrial scenario, project charter, team charter…
* Manage legal and contractual requirements including handling disputes • Conduct regular progress review meetings, reporting the project progress to the company senior management
* Close the project (archiving of documents, closing of the expenditure authorizations) by capitalizing and sharing onenterprise experience (lessons learnt)
* Must coordinate across teams for prioritization, resource allocation, risk identification and mitigation, and issue resolution.
* Responsible for monitoring project variances; preparing EAC (Estimate at Completion) review slides and presenting to management.
* Present monthly project dash board with project financials, project KPIs like variance and contingencies
* Drive the project to ensure customer satisfaction by meeting deadlines, quality specifications, and project profitability
* Lead customer interactions for the project
* Build project schedule and cost baseline and update project forecast regularly (at-least every month)
* Work closely with the PM Team Manager, Engineering, IT, Security and Operations ensuring clear communication, business based prioritization, and definition of precise scope and planning
* Cultivate and maintain strong partnerships with decision-makers across operations groups (PMO, Procurement, Supply Chain, Data Center, Quality, Software Development and Validation, Manufacturing, Logistics and Ops Finance) to build and continuously improve process to ensure high quality and on-time delivery
* Must ensure compliance of Thales, Customer, Security and all applicable regulations individually and for the project(s)
Minimum Qualifications
* Bachelor's Degree in Computer Science or similar field and PMP certification with 5 years of experience in technical/ engineering project management
* Prior experience communicating pertinent and technical information to external customers and other stakeholders on a regular basis
* Prior experience managing scope and requirements autonomously
* Proven experience with PM tools - Confluence, JIRA or equivalent, building project schedules with Microsoft Project, and performing risk management activities such as project cost forecasting, measurement of project cost variance, developing and monitoring project risk contingencies and adherence to KPI's
* Proven track record with change management- planning for the various stages of transformational, transitional change, recognizing how people react to it and how it affects the organization, and strong technical understanding of multi-tier enterprise solution in a complex environment- within Thales that translates to: front end, back end, data centers, deployment across locations, hardware deployment, software issues, network to and from locations, and disaster recovery -which are all part of the project
* Proficiency in written and oral communication
Special Position Requirements
Travel: Up to 25% of the time domestically during the specification and integration phases and for workshops
Why Join Us?
Say HI and learn more about working at Thales click here.
#LI-Hybrid
#LI-TI1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 88,358.00 - 151,108.00 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
* Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
* Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
* Company paid holidays and Paid Time Off
* Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$77k-102k yearly est. Auto-Apply 36d ago
Project Manager
Thales Group 4.5
Thales Group job in Austin, TX
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Position Summary
Austin, Hybrid
As a Project Manager for the Identity and Biometrics Solutions team, you will deliver solutions that meet customer requirements and Thales' commitments. Your role will directly contribute to internal and external customer satisfaction, which is key for business growth.
The Project Manager, manages and coordinates internal (Control Account Managers, Work Package Managers, developers, engineers, etc.) and external (customers, suppliers, sub-contractors, partners, etc.) dedicated teams by involving the following associated teams: Sales, finance, contract management, etc.
In this role, you will directs the project activities (including those relating to risks & opportunities) to ensure projects are delivered on-time, within budget, satisfy technical requirements, and meet customer expectations. This responsibility is exercised from signature of the contract through to the project completion period in terms of organization, time frame, workload, budget, etc.
Regulatory Compliance Requirements
Must have U.S. Citizenship in order to obtain the post-hire Criminal Justice Information Services (CJIS) Clearance from the Federal Bureau of Investigation and must be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Justice.
Key Areas of Responsibility
* Establish and update project requirements baseline in a collaborative work with the Bid Manager and the Capture Leader
* Establish and update project execution baseline (project structure, work package description, partners and supplier contractual data, management plans, costs, budgets and financial structure, resourced schedule, risks and mitigations)
* Lead the project launch review and involves all stakeholders: project team, Management Plan and associated documents (WBS, OBS, schedule, budget allocations…), industrial scenario, project charter, team charter
* Manage legal and contractual requirements including handling disputes
* Conduct regular progress review meetings, reporting the project progress to the company senior management
* Close the project (archiving of documents, closing of the expenditure authorizations) by capitalizing and sharing onenterprise experience (lessons learnt)
* Must coordinate across teams for prioritization, resource allocation, risk identification and mitigation, and issue resolution
* Responsible for monitoring project variances; preparing EAC (Estimate at Completion) review slides and presenting to management.
* Present monthly project dash board with project financials, project KPIs like variance and contingencies
* Drive the project to ensure customer satisfaction by meeting deadlines, quality specifications, and project profitability
* Lead customer interactions for the project
* Build project schedule and cost baseline and update project forecast regularly (at-least every month)
* Work closely with the PM Team Manager, Engineering, IT, Security and Operations ensuring clear communication, business based prioritization, and definition of precise scope and planning
* Cultivate and maintain strong partnerships with decision-makers across operations groups (PMO, Procurement, Supply Chain, Data Center, Quality, Software Development and Validation, Manufacturing, Logistics and Ops Finance) to build and continuously improve process to ensure high quality and on-time delivery
* Must ensure compliance of Thales, Customer, Security and all applicable regulations individually and for the project(s)
Minimum Qualifications
* Bachelor's Degree in Computer Science or similar field and PMP certification with 5 years of experience in technical/ engineering project management
* Prior experience communicating pertinent and technical information to external customers and other stakeholders on a regular basis
* Prior experience managing scope and requirements autonomously
* Proven experience with PM tools - Confluence, JIRA or equivalent, building project schedules with Microsoft Project, and performing risk management activities such as project cost forecasting, measurement of project cost variance, developing and monitoring project risk contingencies and adherence to KPI's
* Proven track record with change management- planning for the various stages of transformational, transitional change, recognizing how people react to it and how it affects the organization, and strong technical understanding of multi-tier enterprise solution in a complex environment- within Thales that translates to: front end, back end, data centers, deployment across locations, hardware deployment, software issues, network to and from locations, and disaster recovery -which are all part of the project
* Proficiency in written and oral communication
Special Position Requirements
Travel: Up to 25% of the time domestically during the specification and integration phases and for workshops
Why Join Us?
Say HI and learn more about working at Thales click here.
#LI-Hybrid
#LI-TI1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 88,358.00 - 151,108.00 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
* Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
* Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
* Company paid holidays and Paid Time Off
* Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$77k-103k yearly est. Auto-Apply 36d ago
Database Engineering Specialist
Thales 4.5
Thales job in Austin, TX
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
This position is hybrid out of Austin, TX
Position Summary
The Cassandra database engineer is an expert across NOSQL database technologies but specifically a specialist on Cassandra database administration.
For this position, NOSQL database expertise is mandatory with a primary focus on Cassandra databases, as well as expertise in Public Cloud technology (AWS and/or GCP).
The Cassandra database engineer will be a member of Engineering team responsible for delivery of Thales customer solutions and will manage all responsibilities related to database installation, database deployment strategy, database architecture design, new product software release application, technical project planning, technical platform analysis and troubleshooting, project estimate provision, drive technical decision making, and provide overall database consultant services to the delivery and operation team.
The Database Engineering Specialist will work in close coordination with product teams, delivery teams, support & operations teams, and management teams to satisfy requirements across areas of solution support, operations and technical project delivery.
Essential Functions
The Database Engineer primary responsibility footprint:
Database performance analysis and operations review for production database platforms
Manage database operations activities including incident response, database alert resolution, and managing third party support engagement
Deploy and maintain database monitoring solutions.
Develop, design, deploy, and test backup and recovery architectures for customer database platform solutions
Design, strategize, plan, and participate in database migration activities
Build, test, and review technical documentation, utilize documentation set as a playbook to manage and apply production change
Responsible for participating in maintenance window activities for hosted, on premise, and public cloud platform changes.
Responsible for database platform deployment, installation, patching, change management, and third-party software upgrades on internal and external customer platforms.
Responsible for database hardening procedure identification and deployment on public cloud, hosted, and on-premises platforms.
Responsible for providing database expertise and operations support to the technical support teams and project delivery teams.
Responsible for participating in database platform review, bench and tuning exercises, security evaluation, provide technical analysis and proactive recommendations for improvements and/or design changes for both production platforms and new software product delivery releases.
Minimum Requirements
College degree in Computer Science
NOSQL Database: 8-10 years Cassandra administration, other experience in other NOSQL database like MongoDB a plus
Extensive background with public cloud database deployment, management and migration.
Expertise in database concepts, defining standards, processes, and procedures in database deployment methodologies
Expert in operations of high-profile production database platforms with high SLA and high-performance expectation
High level of experience in managing change on production database platform on hosted, on premise, and cloud database platforms
Expert in deploying high availability database architectures
Very good knowledge of all phases of software development lifecycle: requirements analysis, specification, design, implementation, code review, testing, and release
Relational Database: Oracle database administration (Data Guard, Goldengate, active/passive, active/active) is a plus
Relational Database: MySQL administration experience is a plus
Proactive, team player, and leadership qualities with strong technical background
Excellent verbal and written communication skills
Preferred Qualifications
Highly skilled in Cassandra database administration
Skilled in Public Cloud deployment (Cloud Formation, Terraform…), operations and monitoring (Datadog)
Skilled in Oracle database and related tools a plus
MySQL, MongoDB, SQL Server experience a plus
Knowledge of Kubernetes and Docker.
Database performance evaluation, platform bench participation
#LI-Hybrid
#LI-MG1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 114,831.00 - 191,385.00 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$95k-122k yearly est. Auto-Apply 60d+ ago
Territory Sales Manager
Thales 4.5
Thales job in Austin, TX
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Hybrid- Austin, TX
Thales is hiring an Territory Sales Manager (TSM) is responsible for managing a list of existing customers in a specific geographic region as well as developing net new business within that same region. The TSM will manage an existing book of business, serving existing hardware key accounts and finding growth opportunities with this set of customers to move to software offerings. The TSM will typically focus on selling into a variety of different size organizations and be tasked with creating, developing and executing sales strategies for new as well as assigned accounts. The TSM will also be expected to deliver accurate and realistic sales forecasts. The TSM is expected to deliver consistent revenue performance and growth - revenue responsibility usually ranges in the $2m - $5m range.
Key Areas of Responsibility
Provide accurate and timely forecasting information to sales management
Be able to act as a ‘trusted advisor' and develop knowledge beyond just Thales products and services
Deliver on revenue based sales quota objectives to achieve revenue and growth targets for all named accounts
Schedule regular Customer Business Reviews with all accounts engaging at multiple levels within the account
Map Thales SM BU Product Management to their counterparts in named accounts
Manage all aspects of the sales cycle including prospecting, development of the customer relationship at all levels and the implementation of the account plans
Works with the pre-sales team and engage them deeply within all named accounts
Minimum Requirements
Bachelor's degree or equivalent work experience may be substituted for degree
7+ years of sales experience in IT industries
Experience in managing all aspects of the sales cycle including prospecting, development of the customer relationship at all levels and the implementation/execution of the account plans
Used to closing deals valued at 6 figures and above and comfortable dealing at a high senior/executive level
Used to high activity levels and managing a busy schedule of meetings
Capable of navigating large/complex sales opportunities and engaging at multiple levels within an organization
Proficient in the use of salesforce.com and the Microsoft suite of collaboration tools
Excellent negotiation and closing skills
Strong marketing sense and vision
Ability to thrive under pressure
Capable of closing complicated deals and multi-year deals from discovering sales opportunities to contract completion
Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.
If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! ************************************************************** You can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you.
Why Join Us?
Say HI and learn more about working at Thales
click here
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#LI-Remote
Able to up-sell strategic / custom solution to a strategic account as well as penetrating and closing strategic targets
Comfortable being an active participant (not necessarily leader) in highly technical discussions, and able to collaboratively work with Sales Engineer to ensure that commercial goals are achieved
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 148,173.00 - 290,000.00 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$68k-90k yearly est. Auto-Apply 14d ago
DevOps Engineer - Applications Deployments
Thales 4.5
Thales job in Austin, TX
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Position Summary
Austin, Texas, Hybrid
As an DevOps Engineer, Applications Deployments for the Identity and Biometric Solutions team, you will be part of the team delivering tailor made solutions to state and local government agencies to issue official documents such as Driver's Licenses and Identification Cards.
The role will require strong technical skills and the successful candidate will be responsible for deploying and integrating applications and systems utilizing technologies including AWS, application servers, containers, Kubernetes, Databases and securing the communication.
The role will require the ability to troubleshoot integration issues, analyze problems on your own, and work collaboratively in a group environment.
The successful candidate will have a strong understanding of AWS environment, and be comfortable with automation, writing Infrastructure as Code (IaC) using tools such as Terraform, GitLab, PowerShell, and Python.
Regulatory Compliance Requirements
Must have U.S. Citizenship in order to obtain the post-hire Criminal Justice Information Services (CJIS) Clearance from the Federal Bureau of Investigation and must be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Justice.
Key Areas of Responsibility
Manage multiple projects and work closely with the technical leader and the project team to meet the strict deadlines and expected level of quality.
Document and analyze current processes for improvement; as well as recommend and create automated processes to drive consistency.
Responsible for creating and maintaining scripts and automation for configuration and deployment. This will be a highly important aspect of the position.
Setup, configure and integrate different environments - Test, User Acceptance Testing (UAT) and Production by working alongside a team of architects and software engineers.
Collaborate with software developers to perform product customization and configure the systems to satisfy customer's needs, and coordinate with IT, DBA, and other teams during system deployment.
Document the design specifications, installation procedures, and other system related information.
Set up and configure the systems in Windows and/or Linux environment.
Report progress against deadlines as requested by management.
Provide system knowledge transfer and training to technical support team.
Participate in Level 3 support for our deployed solutions.
Minimum Qualifications
5 years working in Cloud Architecture and implementation including Infrastructure as Code using Terraform
Building and developing scalable CICD strategies using tools like Gitlab
3 years of hands on experience with Kubernetes administration (EKS)
Ability to analyze and troubleshoot complex software and infrastructure issues
Capable of multi-tasking and addressing several topics concurrently
Proven willingness to adapt to new technologies
Excellent Team player with proven ability to accomplish goals through collaboration
Ability to operate effectively and autonomously across multiple teams in situations of ambiguity leveraging problem solving skills and a willingness to learn with only high-level direction
Prior experience of clearly communicating technical information and concepts to different audiences in a variety of formats
Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.
Preferred Qualifications
Experience in Software validation, integration, and data migrations
Hands on experience with scripting languages such as Python or Linux Shell
Ability and expertise in writing and executing SQL statements
Application and infrastructure monitoring using Datadog
Project management skills
Special Position Requirements
Travel: Travel to the customer site and interact with our customers during project implementation when needed. We anticipate up to 25% of the time domestically during the specification and integration phases and for workshops.
#LI-Hybrid
#LI-TI1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 95,813.69 - 154,181.50 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$80k-104k yearly est. Auto-Apply 43d ago
PROLITH Applications Intern
KLA 4.4
Austin, TX job
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
Enabling the movement toward advanced chip design, KLA's Measurement, Analytics and Control group (MACH) is looking for the best and brightest research scientists, software engineers, application development engineers and senior product technology process engineers to join our team. The MACH team's mission is to collaborate with our customers to innovate technologies and solutions that detect and control highly complex process variations-at their source-rather than compensate for them at later stages of the manufacturing process. With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Our MACH team develops leading-edge solutions for patterning process analytics and control technologies, thereby providing customers with critical insight at the feature level, field level and cross-wafer analysis. Our teams also develop advanced modeling simulation, data analytics and process control modeling technologies. As a member of the MACH team, you'll be joining the most sophisticated and successful process-control company in the semiconductor industry--working across functions to solve the most complex technical problems in the digital age.
Job Description/Preferred Qualifications
Key Responsibilities
Product Development: Characterization of next generation state-of-the art semiconductor productsprocesses. This includes designing test plans, performing data analysis, publishing results and recommendations in the form of applications notes and best known methods.
Understanding in-house SW Data Analysis tool and perform analysis of customer data.
Perform problem diagnosis and problem resolution for characterization, demos, or field projects.
Makes presentations on all aspects of products/results
Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
Collate training materials, and assist with documentation of different data into standardized format
Desired Qualifications
Ability to perform complex data analysis using combination of Excel, Matlab, Python, JMP or other data-analysis tools.
Understanding of Semiconductor Manufacturing Processes, particularly photolithography
Must have excellent communication, organizational, analytical, and interpersonal skills.
Candidate must be self-driven, and a strong team player.
Understands and relates standard engineering principles, concepts and techniques to immediate work assignments.
Proficient in the English language.
Proficient in computer applications for data presentation and analysis.
Ability to effectively convey ideas through oral and written communications.
Ability to multitask in a constantly changing work environment.
Understanding of complex optical systems and/or materials science is a plus
Minimum Qualifications
Currently pursuing a BS, MS or PhD Degree in one of the following fields; Microelectronics, Electrical Engineering, Chemical Engineering, Physics, Imaging Science, Material Science(or close equivalent) with an expected graduation in December 2026 - June 2027.
Requires less than 1 year of related experience
Base Pay Range: $28.00 - $46.00 per hour based on pursuit of a Bachelor's, Master's, or Ph.D.Primary Location: USA-TX-Austin-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at ************************** or at *************** to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ************************** to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Position Summary
Austin
We are looking for a strategic, results-driven and market-facing Product Manager with a strong background in the software industry who is comfortable working across multiple time zones to lead the global strategy and go-to-market efforts for our Software Licensing & Protection solutions.
This role is critical to support a wide array of our market-leading on-premises deployments, while actively driving the evolution towards cloud and SaaS solutions. Addressing AI customers and use cases, as well as innovatively leveraging AI in the product and in the role, is equally important.
Key Areas of Responsibilities
Market-Facing Product Leadership
Act as the voice of the market, gathering insights from customers, prospects, analysts, and partners.
Identify unmet needs, pain points, and new demand signals across target markets.
Analyze competitive offerings and market trends to inform product strategy.
Prioritize opportunities based on business value, strategic fit, and customer impact.
Go-To-Market Strategy
Define the go-to-market plan for our Sentinel software licensing and protection solution, including positioning, messaging, and launch strategies.
Collaborate with marketing, sales, and others to drive awareness, adoption, and competitive differentiation as well as product positioning, messaging, and launch strategies.
Enable Sales and Customer Success teams with the tools, training, and materials needed for market success.
Own product-level KPIs such as market penetration, adoption, and customer satisfaction.
Product Planning & Handoff
Synthesize market feedback and business goals into a clear product direction.
Define and own the product vision, strategy, and roadmap aligned with business goals.
Provide high-level input to the Product Owner team for execution-feature concepts, business cases, market priorities.
Ensure alignment between strategic product vision and sprint-level work handled by Product Owners and Engineering.
Identify market trends and customer needs to drive AI-powered innovations and ensure product-market fit.
Pricing & Commercial Strategy
Work with leadership and finance to define and optimize pricing models, packaging strategies, and monetization plans.
Evaluate pricing performance and adjust strategies based on market feedback and financial goals.
Minimum Qualifications
8+ years of experience in product management, with a strong emphasis on go-to-market, customer engagement, or market strategy.
Strong understanding of product lifecycle management, release planning, and go-to-market strategies.
Excellent communication, stakeholder alignment, management and presentation skills.
Strong analytical skills; able to evaluate demand and size market opportunities.
Familiarity with Agile methodologies and tools such as Jira, Confluence, or similar.
Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.
Special Position Requirements
Schedule: working across multiple time zones to lead the global strategy and go-to-market efforts for our Software Licensing & Protection solutions.
Travel: 20%
#LI-Remote
#LI-Hybrid
#LI-TI1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 148,332.00 - 247,098.13 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$95k-123k yearly est. Auto-Apply 60d+ ago
Senior Business System Analyst - Salesforce CPQ/Billing
Thales 4.5
Thales job in Austin, TX
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Senior Business System Analyst - Salesforce CPQ/ Billing
Austin- Hybrid
Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.
Position Summary
Thales is looking for a highly skilled and motivated Senior Business System Analyst with Salesforce expertise to join our Cyber Security Products (CSP), Program Management Office team. This is a true Business Analyst role and not a technical developer.
In this role, you will collaborate with business stakeholders and IT teams to deliver technology solutions that drive the success of Sales, Marketing, and Channel business teams.
Key Areas of Responsibility
Your primary responsibilities will include analyzing, designing, and optimizing business processes within Salesforce and other tools. The ideal candidate will have a strong background in Salesforce design, consulting, best practices, process mapping, and facilitation. You will work closely with commercial Sales, Marketing, and Order Management teams to identify opportunities for improvement, implement changes, and measure the impact of process optimizations. This role focuses on enhancing and supporting the Unified Salesforce Instance and supporting approximately 1000+ users.
Deep understanding of Business functions and shows interest in learning business processes and strategies
Elicit and document business requirements from stakeholders through various methods (e.g., interviews, workshops, observation).
Translate business needs into functional and technical requirements for Salesforce development teams.
Business process analysis and process flow documentation.
Create user stories, acceptance criteria, and documentation to guide development teams.
Collaborate with developers, testers, and other stakeholders to ensure the successful implementation of Salesforce solutions.
Coordinate user acceptance testing (UAT) to validate system enhancements.
Track project progress and identify potential risks and issues. Communicate project status to stakeholders.
Strong analytical and problem-solving skills, excellent communication, interpersonal skills, and the ability to work independently and as part of a team
Minimum Qualifications
Bachelor's degree in Computer Science/Information Technology or similar professional degree
At least 5 years of experience analyzing, designing, and optimizing business processes
At least 5 years of experience using Salesforce CRM and CPQ
Should have exposure to at least one of the following: Marketo or similar tools, Oracle (ERP)
Prior experience translating business needs into functional and technical requirements
Demonstrated experience creating user stories, acceptance criteria, and documentation to guide development teams
Prior experience working in a cross functional team for a large, multinational technology company
The ideal candidate should have at least 2 years of experience using Salesforce Billing Module functional experience.
If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!
Why Join Us?
Say HI and learn more about working at Thales
click here
#LI-Hybrid
#LI-RG1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 82,957.00 - 162,270.00 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$80k-101k yearly est. Auto-Apply 56d ago
PAY CS - Customer Experience Specialist
Thales Group 4.5
Thales Group job in Austin, TX
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Montgomeryville, PA,, Austin, TX., North Kingstown, R.I. (US), Hybrid
Position Summary
The main mission for Customer Experience Specialist is to be responsible for Customer Satisfaction and B2B Account Relationship Excellence in terms of order treatment & follow up, to be responsible to follow documented procedures and processes, and to provide support on a day-to-day basis to their team and coworkers.
Key Areas of Responsibility
* Working with the Customer Experience Lead, gets accurate details forecast/per product and follow up with the customer for any new or existing project and share the relevant information with internal teams.
* Contributes doing checks on card manufacturing features, freights & personalization - added services, to secure billing of all services included in the contract.
* Contributes to new projects costing and commercial proposals in line with the card manufacturing and Added Services Catalogue set up by the marketing team. Liaise with internal stakeholders (Marketing, NPI, TC, Sales). Participates to production meetings and customer meetings and assist customers when visiting Thales's facilities.
* Working with the Customer Experience Lead, executes, monitor and achieve the revenue committed in monthly basis by their customers which will contribute to the regional commitment to the Business Line.
* Highlight and escalate any risk to achieve it to the Customer Experience Lead.
* Exceed Customer expectations in terms of service, order treatment & follow up, developing close and confident relationship with internal and B2B customers.
* With the guidance of the Customer Experience Lead, acts as Main interface for Tier 1 Customers. Acts as liaison with internal sales, marketing, technical team, card manufacturing and personalization centers stakeholders during order treatment process.
* Builds, grows and maintains a good relationship with Regional Tier 1 Customers, by coordinating (with the guidance of the Customer Experience Lead) day to day activities on customer orders such as:
* Receive purchase orders & control order features according to contract or quote (prices…).
* Request completion from relevant process owners, create the technical data for the configured item in the local ERP system. Enter customer/interco order in to the system and/or local ERP system. Track approval process with "owners" such as…Order Engineer Leader (OEL) for Printing, Coding, and Personalization approvals.
* Contribute and execute to final homologation of card samples by appropriate banking scheme when needed (Amex, Visa, Master Card, etc.). Work with credit management for letter of credit, credit limit.
* Ensure planning department proposes a delivery date fitting with customer requirements through an optimized supply, production and delivery plan.
* Manage and/or control the invoicing and credit note process (depending on systems/order flows type) and organize Return of Material (RMA) if needed by respecting corporate O2I rules (order to invoice).
* To monitor customer semi-finished cards inventory against Service Level Agreement and require preventive/corrective actions on planning if needed. To contribute to the SLA fulfillment, change request & pull process according to personalization sites organization.
* To contribute or manage stock for the various types of contracts. Liaise supply of collaterals with/for customers depending on contract requirements, make sure customer orders in time and ensure the needed stationery is available on time.
* To manage any post sale service and customer complaints, not only tracking them but engaging the relevant teams on quick and strong corrective actions.
Minimum Qualifications
* Must have a Bachelor's Degree in Business Administration, English certification, or any related discipline.
* 3-5 years' experience in B2B customer service
* Proficient with Microsoft Excel and other Microsoft tools.
* To succeed at this job, must be Independent with excellent written and verbal communication skills especially in English.
* Project Management, Sales administration and logistics.
Preferred Qualifications
* Experience in Marketing and Finance a plus.
What We Offer
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
* Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
* Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period.
* Company paid holidays and Paid Time Off.
* Company provided Life Insurance.
Why Join Us?
Say HI and learn more about working at Thales click here
#LI-Hybrid
#LI-PD1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 54,060.40 - 107,086.50 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
* Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
* Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
* Company paid holidays and Paid Time Off
* Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$61k-92k yearly est. Auto-Apply 12d ago
Technical Project Manager
Thales USA 4.5
Thales USA job in Austin, TX
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Position Summary
Austin, Hybrid
As a Technical Project Manager for the Identity and Biometrics Solutions team, you will deliver solutions that meet customer requirements and Thales' commitments.
Your role will directly contribute to internal and external customer satisfaction, which is key for business growth.
The Technical Project Manager, manages and coordinates internal (Control Account Managers, Work Package Managers, developers, engineers, etc.) and external (customers, suppliers, sub-contractors, partners, etc.) dedicated teams by involving the following associated teams: Sales, finance, contract management, etc.
In this role, you will direct the project activities (including those relating to risks & opportunities) to ensure projects are delivered on-time, within budget, satisfy technical requirements, and meet customer expectations. This responsibility is exercised from signature of the contract through to the project completion period in terms of organization, time frame, workload, budget, etc.
The Identity and Biometrics Solutions team is responsible for the design and development of highly innovative components and products, from desktop applications integrating various hardware (biometric devices integration) to high performance server applications, including issuance of official documents in a very secure environment (PKI, encryption, cryptography), and leading the transformation to Digital Driver's Licenses.
Regulatory Compliance Requirements
Must have U.S. Citizenship in order to obtain the post-hire Criminal Justice Information Services (CJIS) Clearance from the Federal Bureau of Investigation and must be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Justice.
Key Areas of Responsibility
Establish and update project requirements baseline in a collaborative work with the Bid Manager and the Capture Leader
Establish and update project execution baseline (project structure, work package description, partners and supplier contractual data, management plans, costs, budgets and financial structure, resourced schedule, risks and mitigations)
• Lead the project launch review and involves all stakeholders: project team, Management Plan and associated documents (WBS, OBS, schedule, budget allocations…), industrial scenario, project charter, team charter…
Manage legal and contractual requirements including handling disputes • Conduct regular progress review meetings, reporting the project progress to the company senior management
Close the project (archiving of documents, closing of the expenditure authorizations) by capitalizing and sharing onenterprise experience (lessons learnt)
Must coordinate across teams for prioritization, resource allocation, risk identification and mitigation, and issue resolution.
Responsible for monitoring project variances; preparing EAC (Estimate at Completion) review slides and presenting to management.
Present monthly project dash board with project financials, project KPIs like variance and contingencies
Drive the project to ensure customer satisfaction by meeting deadlines, quality specifications, and project profitability
Lead customer interactions for the project
Build project schedule and cost baseline and update project forecast regularly (at-least every month)
Work closely with the PM Team Manager, Engineering, IT, Security and Operations ensuring clear communication, business based prioritization, and definition of precise scope and planning
Cultivate and maintain strong partnerships with decision-makers across operations groups (PMO, Procurement, Supply Chain, Data Center, Quality, Software Development and Validation, Manufacturing, Logistics and Ops Finance) to build and continuously improve process to ensure high quality and on-time delivery
Must ensure compliance of Thales, Customer, Security and all applicable regulations individually and for the project(s)
Minimum Qualifications
Bachelor's Degree in Computer Science or similar field and PMP certification with 5 years of experience in technical/ engineering project management
Prior experience communicating pertinent and technical information to external customers and other stakeholders on a regular basis
Prior experience managing scope and requirements autonomously
Proven experience with PM tools - Confluence, JIRA or equivalent, building project schedules with Microsoft Project, and performing risk management activities such as project cost forecasting, measurement of project cost variance, developing and monitoring project risk contingencies and adherence to KPI's
Proven track record with change management- planning for the various stages of transformational, transitional change, recognizing how people react to it and how it affects the organization, and strong technical understanding of multi-tier enterprise solution in a complex environment- within Thales that translates to: front end, back end, data centers, deployment across locations, hardware deployment, software issues, network to and from locations, and disaster recovery -which are all part of the project
Proficiency in written and oral communication
Special Position Requirements
Travel: Up to 25% of the time domestically during the specification and integration phases and for workshops
Why Join Us?
Say HI and learn more about working at Thales
click here
.
#LI-Hybrid
#LI-TI1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 88,358.00 - 151,108.00 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Position Summary
Austin
We are looking for a strategic, results-driven and market-facing Product Manager with a strong background in the software industry who is comfortable working across multiple time zones to lead the global strategy and go-to-market efforts for our Software Licensing & Protection solutions.
This role is critical to support a wide array of our market-leading on-premises deployments, while actively driving the evolution towards cloud and SaaS solutions. Addressing AI customers and use cases, as well as innovatively leveraging AI in the product and in the role, is equally important.
Key Areas of Responsibilities
Market-Facing Product Leadership
Act as the voice of the market, gathering insights from customers, prospects, analysts, and partners.
Identify unmet needs, pain points, and new demand signals across target markets.
Analyze competitive offerings and market trends to inform product strategy.
Prioritize opportunities based on business value, strategic fit, and customer impact.
Go-To-Market Strategy
Define the go-to-market plan for our Sentinel software licensing and protection solution, including positioning, messaging, and launch strategies.
Collaborate with marketing, sales, and others to drive awareness, adoption, and competitive differentiation as well as product positioning, messaging, and launch strategies.
Enable Sales and Customer Success teams with the tools, training, and materials needed for market success.
Own product-level KPIs such as market penetration, adoption, and customer satisfaction.
Product Planning & Handoff
Synthesize market feedback and business goals into a clear product direction.
Define and own the product vision, strategy, and roadmap aligned with business goals.
Provide high-level input to the Product Owner team for execution-feature concepts, business cases, market priorities.
Ensure alignment between strategic product vision and sprint-level work handled by Product Owners and Engineering.
Identify market trends and customer needs to drive AI-powered innovations and ensure product-market fit.
Pricing & Commercial Strategy
Work with leadership and finance to define and optimize pricing models, packaging strategies, and monetization plans.
Evaluate pricing performance and adjust strategies based on market feedback and financial goals.
Minimum Qualifications
8+ years of experience in product management, with a strong emphasis on go-to-market, customer engagement, or market strategy.
Strong understanding of product lifecycle management, release planning, and go-to-market strategies.
Excellent communication, stakeholder alignment, management and presentation skills.
Strong analytical skills; able to evaluate demand and size market opportunities.
Familiarity with Agile methodologies and tools such as Jira, Confluence, or similar.
Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.
Special Position Requirements
Schedule: working across multiple time zones to lead the global strategy and go-to-market efforts for our Software Licensing & Protection solutions.
Travel: 20%
#LI-Remote
#LI-Hybrid
#LI-TI1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 148,332.00 - 247,098.13 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
$95k-123k yearly est. Auto-Apply 49d ago
Database Engineering Specialist
Thales Group 4.5
Thales Group job in Austin, TX
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
This position is hybrid out of Austin, TX
Position Summary
The Cassandra database engineer is an expert across NOSQL database technologies but specifically a specialist on Cassandra database administration.
For this position, NOSQL database expertise is mandatory with a primary focus on Cassandra databases, as well as expertise in Public Cloud technology (AWS and/or GCP).
The Cassandra database engineer will be a member of Engineering team responsible for delivery of Thales customer solutions and will manage all responsibilities related to database installation, database deployment strategy, database architecture design, new product software release application, technical project planning, technical platform analysis and troubleshooting, project estimate provision, drive technical decision making, and provide overall database consultant services to the delivery and operation team.
The Database Engineering Specialist will work in close coordination with product teams, delivery teams, support & operations teams, and management teams to satisfy requirements across areas of solution support, operations and technical project delivery.
Essential Functions
The Database Engineer primary responsibility footprint:
* Database performance analysis and operations review for production database platforms
* Manage database operations activities including incident response, database alert resolution, and managing third party support engagement
* Deploy and maintain database monitoring solutions.
* Develop, design, deploy, and test backup and recovery architectures for customer database platform solutions
* Design, strategize, plan, and participate in database migration activities
* Build, test, and review technical documentation, utilize documentation set as a playbook to manage and apply production change
* Responsible for participating in maintenance window activities for hosted, on premise, and public cloud platform changes.
* Responsible for database platform deployment, installation, patching, change management, and third-party software upgrades on internal and external customer platforms.
* Responsible for database hardening procedure identification and deployment on public cloud, hosted, and on-premises platforms.
* Responsible for providing database expertise and operations support to the technical support teams and project delivery teams.
* Responsible for participating in database platform review, bench and tuning exercises, security evaluation, provide technical analysis and proactive recommendations for improvements and/or design changes for both production platforms and new software product delivery releases.
Minimum Requirements
* College degree in Computer Science
* NOSQL Database: 8-10 years Cassandra administration, other experience in other NOSQL database like MongoDB a plus
* Extensive background with public cloud database deployment, management and migration.
* Expertise in database concepts, defining standards, processes, and procedures in database deployment methodologies
* Expert in operations of high-profile production database platforms with high SLA and high-performance expectation
* High level of experience in managing change on production database platform on hosted, on premise, and cloud database platforms
* Expert in deploying high availability database architectures
* Very good knowledge of all phases of software development lifecycle: requirements analysis, specification, design, implementation, code review, testing, and release
* Relational Database: Oracle database administration (Data Guard, Goldengate, active/passive, active/active) is a plus
* Relational Database: MySQL administration experience is a plus
* Proactive, team player, and leadership qualities with strong technical background
* Excellent verbal and written communication skills
Preferred Qualifications
* Highly skilled in Cassandra database administration
* Skilled in Public Cloud deployment (Cloud Formation, Terraform…), operations and monitoring (Datadog)
* Skilled in Oracle database and related tools a plus
* MySQL, MongoDB, SQL Server experience a plus
* Knowledge of Kubernetes and Docker.
* Database performance evaluation, platform bench participation
#LI-Hybrid
#LI-MG1
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************.
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC) 114,831.00 - 191,385.00 USD Annual
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
* Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
* Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
* Company paid holidays and Paid Time Off
* Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program