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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $39,487 | $18.98 |
| 2 | Irvine, CA | $36,415 | $17.51 |
| 3 | New York, NY | $35,573 | $17.10 |
| 4 | Edison, NJ | $34,700 | $16.68 |
| 5 | Denver, CO | $33,559 | $16.13 |
| 6 | Pasadena, TX | $31,021 | $14.91 |
| 7 | Pittsburgh, PA | $30,422 | $14.63 |
| 8 | Melbourne, FL | $29,950 | $14.40 |
| 9 | Arlington, VA | $29,591 | $14.23 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $134,806 | $65 | - |
| 2 | Senior Representative | $127,692 | $61 | - |
| 3 | Customer Service Executive | $126,565 | $61 | - |
| 4 | Customer Service Expert | $123,998 | $60 | - |
| 5 | Customer Liaison | $113,431 | $55 | - |
| 6 | Customer Care Executive | $106,794 | $51 | - |
| 7 | Customer Solutions Specialist | $102,480 | $49 | - |
| 8 | Customer Service Consultant | $101,332 | $49 | - |
| 9 | Customer Relationship Specialist | $100,597 | $48 | - |
| 10 | Customer Service Senior Associate | $100,583 | $48 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | General Dynamics Mission Systems | $39,759 | $19 | - |
| 2 | Array Networks | $38,482 | $19 | 1 |
| 3 | Fujitsu | $38,018 | $18 | 2 |
| 4 | SGI (Silicon Graphics) | $37,388 | $18 | - |
| 5 | Rambus | $37,212 | $18 | - |
| 6 | Coriant Operations Inc | $37,001 | $18 | - |
| 7 | KLA | $36,683 | $18 | - |
| 8 | ShoreGroup | $35,928 | $17 | - |
| 9 | Inrange Technologies | $35,768 | $17 | - |
| 10 | Auto-trol Technology | $35,660 | $17 | - |
| 11 | Analex | $35,558 | $17 | - |
| 12 | Mercury Systems | $35,456 | $17 | 2 |
| 13 | PDF Solutions | $35,174 | $17 | - |
| 14 | Vocollect | $34,776 | $17 | - |
| 15 | MEI Technologies | $34,748 | $17 | - |
| 16 | Cornet Technology | $34,726 | $17 | - |
| 17 | CCUR Holdings | $34,486 | $17 | - |
| 18 | Amdahl International Corporation | $34,246 | $16 | - |
| 19 | Evans & Sutherland | $32,932 | $16 | - |
| 20 | Synacor | $31,991 | $15 | - |