Generator Services Manager, DCC Communities
Herndon, VA jobs
At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.
We are seeking an energetic, customer oriented Generator Service Manager to serve as a technical resource and leader within our Operations Services Team. The position will help ensure overall availability and reliability to meet or exceed defined service levels around the critical infrastructure in Data Center Engineering Operations. The Generator Service Manager is responsible for the operation and maintenance of all generators within the data center space. This equipment supports mission-critical servers and must maintain better than 99.999% up-time.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Manage all aspects of data center critical generator preventative maintenance, planned and unplanned repairs, and emergency response.
- Act as an ambassador of safety and security ensuring the highest level of team compliance with our safe, secure culture.
- Ensure all work performed within the data center is completed to the highest standard of quality eliminating impact to internal/external customers.
- Manage teams of Generator Service Technicians in all facets of their responsibilities and career development.
- Create and maintain generator maintenance schedules, and liaise with the maintenance scheduling team ensuring 100% generator maintenance completion and compliance.
- Engage in improvement projects working with a variety of support teams and drive them from conception to completion.
- Manage team budget and expenditures.
- Actively involved in defining contract scopes and works with contracts partner team ensuring highest quality outcome in support of our customer.
- Manage multiple competing projects across multiple sites simultaneously.
- Interact with engineers, technicians, project managers and management on a routine basis.
- This role requires supporting an on-call rotation.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- 2+ years of people management and team development experience
- 2+ years of work in data centers with an emphasis on building and equipment operation experience
- Experience in people management and team development
- Experience operating a mission-critical team or product
- High school or equivalent
PREFERRED QUALIFICATIONS- 3+ years of work in a management position with 5 or more direct reports experience
- 5+ years of work in data centers with an emphasis on building and equipment operation experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience in a management position with 5 or more direct reports
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Business Operations Manager
San Diego, CA jobs
Immediate need for a talented Business Operations Manager. This is a 08 months Contract opportunity with long-term potential and is located in San Diego, CA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93143
Pay Range: $80 - $88 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Develop and implement a strategic financial program in partnership with Finance to manage investment processes across VEP Engineering, including investment reviews, forecasting, and ad hoc funding needs.
Lead executive communication efforts by delivering clear, concise updates on financial insights, organizational priorities, and key operational outcomes in collaboration with Finance and Operations leadership.
Partner closely with leadership teams to align headcount plans, hiring strategies, and both annual and in-year planning activities.
Establish a consistent operating cadence with Finance to proactively address financial requirements, identify risks and opportunities, and drive effective mitigation strategies.
Build and maintain strong relationships with cross-functional stakeholders to ensure alignment, transparency, and cohesive communication around financial strategy.
Produce reports and executive-ready presentations that deliver insights, recommendations, and data-driven guidance to senior leadership.
Adjust strategies and processes in response to evolving priorities, ensuring flexibility and agility in financial decision-making.
Anticipate and navigate resistance or setbacks independently; foster collaboration during conflict by aligning on shared goals, finding common ground, and promoting understanding of diverse viewpoints before driving toward resolution.
Key Requirements and Technology Experience:
Extensive program management leadership experience, including 8 years planning and executing medium to large-scale programs or multiple concurrent initiatives
Bachelor's degree in engineering, Finance, Statistics, Operations Research, Mathematics, Computer Science, or another quantitative field, or equivalent professional experience.
Proven expertise in headcount management, budget planning, financial forecasting, and operational alignment.
Strong leadership presence with the ability to influence and collaborate effectively across all levels of the organization.
Excellent organizational, coordination, and multitasking skills, with a track record of delivering results in fast-paced, dynamic environments.
Solid understanding of financial systems, processes, and operational frameworks.
Demonstrated passion for driving outcomes through cross-functional collaboration and teamwork.
Financial & Operational Management
Expertise in financial planning, budgeting, forecasting, and investment review processes.
Strong understanding of financial systems, headcount planning, hiring alignment, and site strategy.
Program & Cross-Functional Leadership
8 years of program management experience leading medium-to-large initiatives.
Ability to drive executive-level communication and influence senior leadership.
Experience establishing operational cadences, managing shifting priorities, and driving alignment across engineering, finance, and HR teams.
Strategic Planning & Decision Support
Ability to translate organizational priorities into financial and operational strategies.
Skilled in generating insights, reporting, and presentations to support data-driven decision making.
Collaboration & Stakeholder Management
Strong partnership skills across Finance, HR, PMO, Engineering, and Operations.
Ability to navigate resistance, resolve conflicts, and build consensus across diverse teams.
Process & Execution Excellence
Strong organizational skills, with the ability to multitask and operate effectively in fast-paced environments.
Ability to anticipate risks, identify opportunities, and drive mitigation plans proactively.
Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Operations Manager- Process Automation
Orange, CA jobs
Job Title: Operations Manager - Process Automation
Reports to: Sr. Director, Operational Excellence
FLSA Status: Exempt
Employment Status: Full-time regular
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
General Manager(Air Freight/Warehouse) - Fluent in Mandarin
Carson, CA jobs
General Manager - Air Freight Import & E-commerce Logistics
A fast-growing international logistics company specializing in air freight import and cross-border e-commerce parcels. We handle both traditional B2B cargo and high-volume parcel shipments from Asia to the U.S., covering air transport, customs clearance, LAX terminal pickup, warehouse breakdown, sorting, and last-mile distribution.
Key Responsibilities
• Oversee all Los Angeles operations: air import, customs clearance, LAX terminal pickup, warehouse breakdown, and distribution.
• Manage both bulk cargo and small parcel business lines.
• Lead cooperation with airlines, terminals, customs brokers, and trucking partners.
• Supervise warehouse operations including ULD breakdown, sorting, palletizing, and dispatching.
• Implement cost control, efficiency optimization, and compliance processes.
• Build and manage local teams (operations, customs, warehouse, admin).
Qualifications
• 5+ years of air import logistics or cross-border e-commerce experience.
• In-depth understanding of customs clearance, LAX cargo terminal operations, and warehouse breakdown procedures.
• Proven experience in team management and cross-department coordination.
• Strong communication and problem-solving skills; bilingual English/Chinese preferred to work with the cross-border team.
• Resources in LAX terminals, customs brokers, or trucking are a plus.
Operations Growth Director
San Antonio, TX jobs
The Operations Growth Director will report to the Senior Vice President of Military Support and be responsible for leading, supporting and growing a Military IT Services Portfolio.
The successful candidate takes the lead in building customer relationships and cultivates new and organic business and contracting opportunities throughout the Department of War (DoW).
The successful candidate is knowledgeable in business pursuit, capture, bid and proposal activities and possesses a thorough understanding of DoW procurement procedures as well as an in-depth knowledge of Federal contracting.
The successful candidate possesses strong leadership and project management skills and must demonstrate solid business and financial acumen based on a comprehensive understanding of business and federal contracting issues.
The successful candidate is able to work as a core part of the capture and proposal team, lead solutioning sessions for bids, and support color team technical content creation/reviews.
Strong leadership and communication skills, with ability to maintain consistent communication across multiple business units and clients
The successful candidate is responsible for leading, developing, and mentoring Program Managers and team members to inspire them to deliver consistently excellent work products and customer service on time and within cost, above and beyond client expectations.
Responsible for ensuring program support team meets all contractual SLAs.
Lead and Manage by proactively identifying potential service improvements and issues and drive the adoption of (or modifications to) technologies and methodologies to improve delivered service capabilities, work on special projects as assigned, provide guidance and provide leadership to less-experienced technical staff members.
Establish, develop, and maintain effective and collaborative working relationships with research, development, and requirements planning organizations and personnel
Proactively identify program issues and resolve them in a timely fashion to minimize any negative impacts on the quality, accuracy, completeness and timeliness of the program.
Perform other related duties as assigned.
Basic Qualifications
Bachelor's Degree
Must have a strong, demonstrable record of growing and developing dynamic teams, building enduring customer relationships, and being able to communicate effectively at all levels
10+ years working with government contracting - must understand the federal business lifecycle and procurement process
7+ years demonstrated successful experience in leading Govt Contract IT Services teams
Program Management Professional (PMP) certification from the Program Management Institute (PMI) or equivalent certification from an accredited authority.
Experience performing overall contract financial oversight to include labor utilization, estimates at completion, revenue, and maintaining profit and loss responsibility.
Experience effectively navigating contractual negotiations and diagnosing complex technical and business problems to uncover unknown and unmet client needs.
Restaurant Operations Manager
Birmingham, AL jobs
Waffle House offers fantastic opportunities for growth and career advancement within the company! Our emphasis on promoting from within, coupled with the potential for leadership roles, creates a strong foundation for long-term success. Here's a breakdown of what makes this opportunity stand out:
Compensation and Benefits: Waffle House offers competitive pay and a solid benefits package, including health insurance, 30 days of vacation, and a $6,000 annual education bonus.
Restaurant Managers range from $65,000 to $85,000.
District Managers range from $85,000 to $115,000.
Division Managers incomes range from $115,000 to $145,000.
Training and Development: The company offers excellent paid training that helps you learn through real-world experience. Overseeing your own restaurant allows you to develop skills in managing people, operations, and customer relationships.
Career Advancement: There's a clear pathway for advancement, from Restaurant Manager to District Manager, and then Division Manager, with competitive salary increases and stock options at every stage. The average time for promotion is relatively short (12-18 months for District Manager, 18-36 months for Division Manager), making it an exciting prospect for those looking for fast growth.
Work Environment: The company promotes a fun and people-centered work environment, which can be highly rewarding for those who enjoy working with teams and customers. Work a 6 days on and 2 days off guaranteed schedule primarily on day shift.
Company Stability: As a privately owned, employee-focused, and growing company, Waffle House offers stability and a positive, people-centered culture. Plus, the plan to add another 800 restaurants in the next decade shows strong growth potential.
Stock Options: The opportunity to invest in Waffle House stock is a unique perk, with options awarded annually and increasing in value with each promotion. Stock options granted at hire and with each promotion.
Receive a $17,500 stock option on your hire date.
$70,500 stock option upon District Manager promotion.
$87,000 stock option upon Division Manager promotion.
We offer a great opportunity for individuals looking to build a long-term career in the restaurant industry with the possibility of growing within a stable, successful company. If this opportunity aligns with your career goals and aspirations, please respond with your resume to ************************ for consideration.
Seniority Level
Mid-Senior level
Industry
Hospitality
Employment Type
Full-time
Job Functions
Management
General Business
Customer Service
Skills
Customer Service
Budgeting
Management
People Management
Business Planning
Leadership
Stock Options
Please send your resume to ************************ for immediate consideration.
Strategic Partner Manager
Pleasanton, CA jobs
Role Description Client Partners (L2) are relationship focused sellers responsible for developing and growing their book of business by providing a best-in-class, data-driven partnership with an emphasis on creating an omni-experience for shoppers and brands alike. Client Partners will do so by establishing and fostering partnerships with merchandizing partners, 3P vendors (Criteo, Neptune, Advantage, etc.) and by cultivating deeper relationships with key decision makers within their accounts. Client Partners will provide holistic support for accounts from upfront MSA/T&C negotiations, annual planning strategy, JBP(+) QBR/T2T support and more.
Key responsibilities include, but are not limited to:
Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships
Responsible for quota on assigned account book leading the sales cycle from lead identification to contract negotiation
Strong ability to manage a high volume of accounts 50+
Focus on building Client partnerships beyond RFP exchanges, and instead incorporates strategic annual planning in partnership with merchants to accomplish Client and Category goals and objectives
Partners with merchandizing team for JBP/JBP+ needs
Strives to build strong relationships across the entire Client team (brand, agency, shopper, ecommerce)
Key focus on demand generation, proactive and strategic selling and program management through IO
Work with clients to develop omni-channel campaigns (in-store and digital) by defining upfront measurable KPIs that tie to the client's overall business goals
Works in lockstep with Account Managers ensure the client is receiving holistic best-in-class partnership from planning to execution and campaign wrap in alignment with client KPIs
Ensures strong data hygiene and accuracy each week for CRM inputs through IO signature
Provides a map and strategic plan to attain and exceed account quota
Identifies and leads Annual Planning, QBR, T2T and Lunch and Learns
Develop partnerships with *** Merchandizing teams (NCD/ASM)
Strong ability to work cross-functionally to effectively advocate for the Voice of the Customer
Responsible for account penetration and creating net new relationships across the client's organization with a deep understanding of overarching client business goals and objectives
Ownership of improving opportunity win rate*** deal slip rate*** sales cycle duration, client outreach and other relevant sales metrics
Provides account-level forecasting predictions
Fluent in multiple data streams (Power BI, Hub, Criteo UI, earnings reports, industry news) to story tell with data
Ensures accurate CRM data hygiene with an emphasis pre-IO signature to ensure accurate revenue forecasting
Demonstrated ability to identify leads, map internal stakeholders and decision makers, and progress the deal stage
Continuously monitor, learn and develop knowledge of retail media landscape
Client travel as needed
Qualifications:
BS/BA degree - Marketing, Business or other appropriate discipline.
4+ years of sales/retail/media experience
Strong understanding of advertising/retail media space
Intermediate Skills with Microsoft Office products.
Demonstrates strong presentation skills with ability to prep and present based on audience up to VP level
Effective communicator both oral and written
A history of critical thinking with an ability to tackle unique programs and projects with a positive and problem-solving mindset
Strong leadership, collaboration, and strategic skill sets based on previous experience.
Positive, people-oriented, and energetic attitude with a willingness to learn.
Manager, Customer Operations
San Jose, CA jobs
WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
THE ROLE:
Manage a team responsible for operations between AMD and its customers. Build strong and sustaining relationships at operational and managerial levels within both the customer's and AMD's organizations. Leverage these relationships to manage expectations, improve operations, and resolve order, supply, delivery, forecast, and other operational issues. Drive the team to achieve organizational goals, develop employees, and measure and improve team performance.
THE PERSON:
A dynamic leader with proven managerial skills, capable of inspiring and guiding the team to success. Brings project management expertise to efficiently oversee complex initiatives. Possesses sharp problem-solving abilities, adept at identifying issues and implementing effective solutions. Communicates clearly and confidently, with strong oral and presentation skills to convey operational concepts to customers, management, and team members. Skilled in managing and resolving conflicts, ensuring a harmonious and productive work environment. Experienced in developing and nurturing customer relationships, fostering trust and collaboration for long-term success.
KEY RESPONSIBILITIES:
* Manage customer facing team which is responsible for all operational aspects between AMD and its customers.
* Identify and manage key internal and external strategic relationships at multiple levels of management to ensure business continuity.
* Drive projects and processes of identified importance within the organization and provide consultative advice to management, including business partners.
* Build consensus within team and help to remove obstacles for employees.
* Develop self and team, providing the tools and training to achieve goals, support career planning, and to enhance the organization's capability.
* Mentor and coach team to proliferate knowledge and strive to close any gaps.
* Enable effective and efficient service through operational excellence and customer collaboration.
* Provide leadership and collect feedback in the implementation of new processes in support of the strategy.
* Engage with customers through quarterly business reviews and operational meetings.
* Provide guidance and support on operational issue resolution.
* Support customer operations through a high level understanding of business processes and procedures.
PREFERRED EXPERIENCE:
* Solid managerial skills and project management experience are essential.
* Understanding of business strategy and the ability to identify areas for process improvement.
* Experience with Data Center customers is a plus.
* Strong problem-solving skills and the ability to implement solutions effectively.
* Ability to write executive communications.
* Strong oral and presentation skills, capable of discussing operational concepts with customers, management, and team.
* Proficiency in Excel, PowerPoint, and Power BI.
* Ability to manage conflict both internally and externally.
* Experience in developing and strengthening customer relationships.
* Strong analytical skills with the ability to manage cross-functional dependencies.
* Ability to deal with uncertainty.
* Mentoring skills, including making recommendations for rewards, providing feedback, and coaching.
ACADEMIC CREDENTIALS:
Bachelor or Master's in business, Supply Chain Management, or similar.
#LI-BS1
#LI-Hybrid
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
Customer Operations Account Manager
Austin, TX jobs
WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
THE ROLE:
The Customer Operations Account Manager is responsible for coordinating operational activities between AMD and its customers. This role focuses on fostering effective communication and collaboration across both organizations to ensure smooth processes. Key responsibilities include managing expectations, improving operational workflows, and resolving issues related to orders, supply, delivery, and forecasting. The position supports AMD's organizational objectives through problem-solving and process optimization.
THE PERSON:
The ideal candidate is a collaborative and adaptable professional who thrives in dynamic environments and demonstrates strong problem-solving and analytical skills. They excel at building and maintaining strategic relationships across internal teams and external partners, fostering trust and effective communication. With a proactive approach, they manage complex projects and processes, provide consultative guidance, and drive operational excellence. This individual is comfortable navigating uncertainty, resolving conflicts constructively, and influencing outcomes through clear, persuasive communication. They embrace continuous learning, adopt new tools and processes, and share best practices to enhance team performance and organizational capability.
KEY RESPONSIBILITIES:
* Review customer backlogs and resolve issues with stakeholders (factory, finance, sales, customers).
* Manage business through all product lifecycle stages (NPI, EOL).
* Control inventory and Days of Inventory (DOI) to minimize costs.
* Manage demand vs. supply profiles for direct customers and distribution channels.
* Monitor consumption rates and ordering patterns; perform demand/supply analysis.
* Maintain accurate forecasts and manage on-time revenue forecasting.
* Oversee key internal and external relationships to ensure business continuity.
* Drive projects and processes critical to organizational objectives.
* Implement new processes and collect feedback to support strategy.
* Conduct quarterly business reviews and operational meetings with customers.
* Provide guidance on operational issue resolution.
* Support customer operations through understanding of business processes and procedures.
PREFERRED EXPERIENCE:
* Experience with Data Center customers preferred.
* Strong knowledge of supply chain operations.
* Project management experience.
* Understanding of business strategy and process improvement.
* Proficiency in Excel, PowerPoint, and Power BI.
* Ability to write executive-level communications.
* Skilled in demand/supply analysis and revenue forecasting.
* Experience managing cross-functional dependencies and operational processes.
* Ability to manage conflict and resolve operational issues.
* Familiarity with customer engagement through business reviews and operational meetings.
ACADEMIC CREDENTIALS:
Bachelor's Degree preferred.
#LI-BS1
#LI-Hybrid
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
VP & GM of Workday Go and Growth Strategy
Pleasanton, CA jobs
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
About the Team
Workday is seeking a dynamic and accomplished Vice President, General Manager (VP, GM) to lead our Workday Go business and spearhead our corporate growth strategy initiatives. This is a critical leadership role responsible for driving significant business acceleration by owning the strategy, innovation, and execution globally. The ideal candidate is a strategic leader with a proven track record of working in a highly matrixed role working across functional areas and driving cohesion around a strategy. Additionally, deep expertise in the enterprise software space, and the ability to navigate complex, cross-functional organizations.
About the Role
Business Leadership & Strategy: Develop and own the comprehensive strategy for the Medium Enterprise business, including defining the long-term vision, growth plan, and key performance indicators (KPIs). You will have full ownership and accountability for the business unit's success, driving growth through strategic innovation across the entire value chain.
Product Innovation: Define and manage the product vision, roadmap, and pricing/packaging strategies specifically for the Medium Enterprise market. You will leverage a deep understanding of market needs, user empathy, and data-driven insights to guide product development and ensure the product suite meets the unique requirements of this customer segment.
Go-to-Market (GTM) Acceleration: Partner closely with the Chief Commercial Officer and other commercial leaders to design and implement innovative and effective go-to-market strategies. You will be responsible for driving adoption of the Workday product suite by identifying new channels, partnerships, and sales motions.
Cross-Functional Collaboration: Lead and manage complex, high-impact projects across a matrixed organization, collaborating with senior leaders in product, engineering, sales, marketing, and corporate strategy. Your ability to influence and align diverse teams is crucial for success.
Growth Strategy Initiatives: As a key member of the Growth Strategy Team, you will support the SVP of Growth and the Executive Committee by evaluating new market opportunities, leading strategic projects, and coordinating the operational cadence for incubation units. You will play a direct role in Workday's mission to re-accelerate to over 25% year-over-year corporate growth.
Data-Driven Decision Making: Utilize advanced analytical capabilities to leverage data, competitive intelligence, and market research to make complex trade-off decisions and inform business strategy.
About You
General Management: 15+ years of progressive leadership experience in the enterprise software industry, with a minimum of 5 years in a general management or P&L-owning role.
Product Expertise: Deep expertise in enterprise software, specifically with a strong understanding of ERP and Human Capital Management (HCM) product management, analytics, and/or Travel & Expense (T&E) software.
Strategic & Analytical Acumen: Demonstrated history of building and executing a comprehensive business strategy. Must possess strong analytical skills and the ability to leverage data to drive business decisions.
Commercial Leadership: Proven experience partnering with commercial leaders to drive significant growth. Experience with business model innovation, pricing, packaging, and go-to-market strategies is a must.
Leadership & Influence: Exceptional ability to lead complex projects across a large, matrixed organization. Strong communication and interpersonal skills are required to influence senior leaders and align diverse teams toward a common goal.
Global Acumen: Experience working across different time zones and cultures, demonstrating an understanding of global business practices and a high degree of cultural awareness.
User Empathy: Expertise in user experience (UX) and market research with a passion for understanding customer needs and translating them into product and business strategy.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $284,000 USD - $426,000 USD
Additional US Location(s) Base Pay Range: $284,000 USD - $426,000 USD
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
Auto-ApplyMarket President of Operations
Salt Lake City, UT jobs
The Market President of Operations is responsible for leading and directing a National branded QSR Franchisee group of restaurants in Utah, toward achieving the overall strategic objectives of the Company and his/her specific Zone. The VPO also is responsible for developing the people in Utah and develop people to protect and maintain the Company's core values across the franchise System.
Duties:
Demonstrate and ensure operational excellence through the training, coaching, disciplining, and encouragement of Area Managers/Supervisors and/or Senior Area Managers/Supervisors.
Contributes to the planning and participates fully in business meetings as required.
Effectively evaluates the conflict resolution skills of Area Managers/Supervisors and influences courage in communication
Partner with the Support Center and Human Resources in any investigations that arise in the Area and work with HR and Legal department to finalize and make decisions on any action to be taken.
Supervises at least Seven or more full-time assigned Area Managers/Supervisors and/or Senior Area Managers/Supervisors and makes decisions, with Human Resources (HR) consultation, concerning the hiring, promoting, disciplining, and discharging of Area Managers/Supervisors and/or Senior Area Managers/Supervisors
Serve as a resource for Manager candidates (with Human Resources support) and have final accountability for every Manager hire.
Ensures that restaurants are compliant with all government inspections and expectations and that Franchisors standards are upheld
Monitors sales/labors analysis and works with Area Managers/Supervisors and Senior Area Managers/Supervisors on any operational opportunities identified.
Works with Area Managers/Supervisors and/or Senior Area Managers/Supervisors on a strategic approach for improving brand awareness within the Zone
Assume additional responsibilities as assigned.
Annual Salary : $125,000 plus bonus and benefits
To continue the path for career success at this nationally branded QSR brand, the Vice President of Operations will participate in a skills development program and will be required to achieve certifications associated with the position.
GTM Operations Director - Partner Solutions / Embedded Solutions
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The GTM Operations Director is responsible for building and running the operating model that scales partner-delivered and embedded solutions, driving predictable growth, partner satisfaction, and compliant execution across geos and routes-to-market. The role acts as the operational "control tower" between partnerships, product, sales, finance, and legal.
Operational strategy and governance
* Define and own the endtoend operating model for partner solutions and embedded offerings (from partner onboarding and solution design through co-sell, billing, and support)
* Establish and run the rhythm of the business for partner and embedded motions, including QBRs, MBRs, pipeline and forecast reviews, and program health reviews
* Create and maintain clear governance, RACIs, and approval workflows for large/complex deals, non-standard terms, and new embedded constructs
Process, systems and tooling
* Design, document, and continuously improve core processes across partner GTM, sales, finance, legal, and customer success to make it "easy to do business" with and through partners
* Own the functional requirements and roadmap for supporting digital capabilities for partner and embedded-solution motions
* Drive automation and standardization of workflows, minimizing manual touchpoints while maintaining appropriate controls and compliance
Performance management and analytics
* Define success metrics and dashboards for partner and embedded solutions (e.g., attach and adoption rates, partner-sourced and influenced ACV, solution margin, partner health, time-to-launch)
* Lead forecasting and performance reviews for partner and embedded motions, providing insight and recommendations to executive and field leadership
* Use data to identify bottlenecks and opportunities, prioritize improvements, and track impact of operational changes
Cross-functional and partner collaboration
* Partner with Product, Partnerships, Sales, and Finance to operationalize new embedded offerings and partner solutions, including packaging, pricing guardrails, and quote-to-cash design
* Serve as the primary operational point of contact for key partners on topics such as deal execution, reporting, incentives, and program requirements
* Coordinate with regional and route-to-market leaders to ensure global standards with local flexibility where needed
Risk, compliance, and quality
* Ensure operational compliance with partner agreements, commercial policies, and relevant regulatory requirements across embedded and partner-delivered models
* Define and maintain controls, documentation, and audit readiness for partner and embedded motions (e.g., discounting approvals, data sharing, incentives, and rebates)
* Monitor quality of execution and customer/partner experience, driving corrective action plans where needed
Partner Solution Consulting Operations
* Lead operations for partner solution consulting, covering scoping, staffing, delivery governance, and post implementation review for partner-led and embedded solutions
* Partner with Partner Sales, Solution Consulting, and Services to support operational alignment across presales with delivery capabilities, minimizing delivery risk and rework
* Establish KPIs for partner solution consulting; review performance regularly and drive actions to improve efficiency and impact
Qualifications
Our ideal candidate:
* 10+ years in SaaS operations, revenue operations, or partner/channel operations, including direct experience with partner ecosystems and/or embedded solution models
* Proven track record designing and running complex GTM operating models, with measurable impact on revenue growth, productivity, and/or margin
* Demonstrated ability to influence and collaborate with senior leaders across sales, partnerships, product, finance, and legal
* Excellent communication skills, with the ability to translate complex operational details into clear, executive-ready narratives and decisions
Additional preferred qualifications:
* Experience in enterprise SaaS with large, global partner ecosystems
* Background in management consulting, corporate strategy, or strategic operations
* Familiarity with embedded solutions, embedded platform models, or solution-led partner motions (co-built / co-sell plays)
For positions in this location, we offer a base pay of $162,800 - $284,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
GTM Operations Director - Partner Solutions / Embedded Solutions
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The GTM Operations Director is responsible for building and running the operating model that scales partner-delivered and embedded solutions, driving predictable growth, partner satisfaction, and compliant execution across geos and routes-to-market. The role acts as the operational “control tower” between partnerships, product, sales, finance, and legal.
Operational strategy and governance
Define and own the endtoend operating model for partner solutions and embedded offerings (from partner onboarding and solution design through co-sell, billing, and support)
Establish and run the rhythm of the business for partner and embedded motions, including QBRs, MBRs, pipeline and forecast reviews, and program health reviews
Create and maintain clear governance, RACIs, and approval workflows for large/complex deals, non-standard terms, and new embedded constructs
Process, systems and tooling
Design, document, and continuously improve core processes across partner GTM, sales, finance, legal, and customer success to make it “easy to do business” with and through partners
Own the functional requirements and roadmap for supporting digital capabilities for partner and embedded-solution motions
Drive automation and standardization of workflows, minimizing manual touchpoints while maintaining appropriate controls and compliance
Performance management and analytics
Define success metrics and dashboards for partner and embedded solutions (e.g., attach and adoption rates, partner-sourced and influenced ACV, solution margin, partner health, time-to-launch)
Lead forecasting and performance reviews for partner and embedded motions, providing insight and recommendations to executive and field leadership
Use data to identify bottlenecks and opportunities, prioritize improvements, and track impact of operational changes
Cross-functional and partner collaboration
Partner with Product, Partnerships, Sales, and Finance to operationalize new embedded offerings and partner solutions, including packaging, pricing guardrails, and quote-to-cash design
Serve as the primary operational point of contact for key partners on topics such as deal execution, reporting, incentives, and program requirements
Coordinate with regional and route-to-market leaders to ensure global standards with local flexibility where needed
Risk, compliance, and quality
Ensure operational compliance with partner agreements, commercial policies, and relevant regulatory requirements across embedded and partner-delivered models
Define and maintain controls, documentation, and audit readiness for partner and embedded motions (e.g., discounting approvals, data sharing, incentives, and rebates)
Monitor quality of execution and customer/partner experience, driving corrective action plans where needed
Partner Solution Consulting Operations
Lead operations for partner solution consulting, covering scoping, staffing, delivery governance, and post implementation review for partner-led and embedded solutions
Partner with Partner Sales, Solution Consulting, and Services to support operational alignment across presales with delivery capabilities, minimizing delivery risk and rework
Establish KPIs for partner solution consulting; review performance regularly and drive actions to improve efficiency and impact
Qualifications
Our ideal candidate:
10+ years in SaaS operations, revenue operations, or partner/channel operations, including direct experience with partner ecosystems and/or embedded solution models
Proven track record designing and running complex GTM operating models, with measurable impact on revenue growth, productivity, and/or margin
Demonstrated ability to influence and collaborate with senior leaders across sales, partnerships, product, finance, and legal
Excellent communication skills, with the ability to translate complex operational details into clear, executive-ready narratives and decisions
Additional preferred qualifications:
Experience in enterprise SaaS with large, global partner ecosystems
Background in management consulting, corporate strategy, or strategic operations
Familiarity with embedded solutions, embedded platform models, or solution-led partner motions (co-built / co-sell plays)
For positions in this location, we offer a base pay of $162,800 - $284,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
GTM Operations Director - Partner Solutions / Embedded Solutions
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
The **GTM Operations Director** is responsible for building and running the operating model that scales partner-delivered and embedded solutions, driving predictable growth, partner satisfaction, and compliant execution across geos and routes-to-market. The role acts as the operational "control tower" between partnerships, product, sales, finance, and legal.
**Operational strategy and governance**
+ Define and own the endtoend operating model for partner solutions and embedded offerings (from partner onboarding and solution design through co-sell, billing, and support)
+ Establish and run the rhythm of the business for partner and embedded motions, including QBRs, MBRs, pipeline and forecast reviews, and program health reviews
+ Create and maintain clear governance, RACIs, and approval workflows for large/complex deals, non-standard terms, and new embedded constructs
**Process, systems and tooling**
+ Design, document, and continuously improve core processes across partner GTM, sales, finance, legal, and customer success to make it "easy to do business" with and through partners
+ Own the functional requirements and roadmap for supporting digital capabilities for partner and embedded-solution motions
+ Drive automation and standardization of workflows, minimizing manual touchpoints while maintaining appropriate controls and compliance
**Performance management and analytics**
+ Define success metrics and dashboards for partner and embedded solutions (e.g., attach and adoption rates, partner-sourced and influenced ACV, solution margin, partner health, time-to-launch)
+ Lead forecasting and performance reviews for partner and embedded motions, providing insight and recommendations to executive and field leadership
+ Use data to identify bottlenecks and opportunities, prioritize improvements, and track impact of operational changes
**Cross-functional and partner collaboration**
+ Partner with Product, Partnerships, Sales, and Finance to operationalize new embedded offerings and partner solutions, including packaging, pricing guardrails, and quote-to-cash design
+ Serve as the primary operational point of contact for key partners on topics such as deal execution, reporting, incentives, and program requirements
+ Coordinate with regional and route-to-market leaders to ensure global standards with local flexibility where needed
**Risk, compliance, and quality**
+ Ensure operational compliance with partner agreements, commercial policies, and relevant regulatory requirements across embedded and partner-delivered models
+ Define and maintain controls, documentation, and audit readiness for partner and embedded motions (e.g., discounting approvals, data sharing, incentives, and rebates)
+ Monitor quality of execution and customer/partner experience, driving corrective action plans where needed
**Partner Solution Consulting Operations**
+ Lead operations for partner solution consulting, covering scoping, staffing, delivery governance, and post implementation review for partner-led and embedded solutions
+ Partner with Partner Sales, Solution Consulting, and Services to support operational alignment across presales with delivery capabilities, minimizing delivery risk and rework
+ Establish KPIs for partner solution consulting; review performance regularly and drive actions to improve efficiency and impact
**Our ideal candidate:**
+ 10+ years in SaaS operations, revenue operations, or partner/channel operations, including direct experience with partner ecosystems and/or embedded solution models
+ Proven track record designing and running complex GTM operating models, with measurable impact on revenue growth, productivity, and/or margin
+ Demonstrated ability to influence and collaborate with senior leaders across sales, partnerships, product, finance, and legal
+ Excellent communication skills, with the ability to translate complex operational details into clear, executive-ready narratives and decisions
Additional preferred qualifications:
+ Experience in enterprise SaaS with large, global partner ecosystems
+ Background in management consulting, corporate strategy, or strategic operations
+ Familiarity with embedded solutions, embedded platform models, or solution-led partner motions (co-built / co-sell plays)
For positions in this location, we offer a base pay of $162,800 - $284,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
GTM Operations Director - Partner Solutions / Embedded Solutions
San Diego, CA jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The
GTM Operations Director
is responsible for building and running the operating model that scales partner-delivered and embedded solutions, driving predictable growth, partner satisfaction, and compliant execution across geos and routes-to-market. The role acts as the operational “control tower” between partnerships, product, sales, finance, and legal.
Operational strategy and governance
Define and own the endtoend operating model for partner solutions and embedded offerings (from partner onboarding and solution design through co-sell, billing, and support)
Establish and run the rhythm of the business for partner and embedded motions, including QBRs, MBRs, pipeline and forecast reviews, and program health reviews
Create and maintain clear governance, RACIs, and approval workflows for large/complex deals, non-standard terms, and new embedded constructs
Process, systems and tooling
Design, document, and continuously improve core processes across partner GTM, sales, finance, legal, and customer success to make it “easy to do business” with and through partners
Own the functional requirements and roadmap for supporting digital capabilities for partner and embedded-solution motions
Drive automation and standardization of workflows, minimizing manual touchpoints while maintaining appropriate controls and compliance
Performance management and analytics
Define success metrics and dashboards for partner and embedded solutions (e.g., attach and adoption rates, partner-sourced and influenced ACV, solution margin, partner health, time-to-launch)
Lead forecasting and performance reviews for partner and embedded motions, providing insight and recommendations to executive and field leadership
Use data to identify bottlenecks and opportunities, prioritize improvements, and track impact of operational changes
Cross-functional and partner collaboration
Partner with Product, Partnerships, Sales, and Finance to operationalize new embedded offerings and partner solutions, including packaging, pricing guardrails, and quote-to-cash design
Serve as the primary operational point of contact for key partners on topics such as deal execution, reporting, incentives, and program requirements
Coordinate with regional and route-to-market leaders to ensure global standards with local flexibility where needed
Risk, compliance, and quality
Ensure operational compliance with partner agreements, commercial policies, and relevant regulatory requirements across embedded and partner-delivered models
Define and maintain controls, documentation, and audit readiness for partner and embedded motions (e.g., discounting approvals, data sharing, incentives, and rebates)
Monitor quality of execution and customer/partner experience, driving corrective action plans where needed
Partner Solution Consulting Operations
Lead operations for partner solution consulting, covering scoping, staffing, delivery governance, and post implementation review for partner-led and embedded solutions
Partner with Partner Sales, Solution Consulting, and Services to support operational alignment across presales with delivery capabilities, minimizing delivery risk and rework
Establish KPIs for partner solution consulting; review performance regularly and drive actions to improve efficiency and impact
Qualifications
Our ideal candidate:
10+ years in SaaS operations, revenue operations, or partner/channel operations, including direct experience with partner ecosystems and/or embedded solution models
Proven track record designing and running complex GTM operating models, with measurable impact on revenue growth, productivity, and/or margin
Demonstrated ability to influence and collaborate with senior leaders across sales, partnerships, product, finance, and legal
Excellent communication skills, with the ability to translate complex operational details into clear, executive-ready narratives and decisions
Additional preferred qualifications:
Experience in enterprise SaaS with large, global partner ecosystems
Background in management consulting, corporate strategy, or strategic operations
Familiarity with embedded solutions, embedded platform models, or solution-led partner motions (co-built / co-sell plays)
For positions in this location, we offer a base pay of $162,800 - $284,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
[email protected]
for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Logistics Operations Manager
San Antonio, TX jobs
DUTIES MAY INCLUDE: General warehousing tasks, customer support, requisition, shipping, receiving, building medical kits, inventory management, Quality Assurance (QA) and cargo preparation and deployment, to include medical controlled items stored in a secure location, operation of various materials handling equipment, and utilizing updating DoD MMIS records. This is a training unit, therefore administrative duties will include assisting with scheduling students for courses, tracking equipment and gear loaned to students, tracking training requirements, and other office administrative tasks to help keep the unit efficient. Additionally, must be able to work independently (single location sites) managing time wisely, coordinating logistics activities with other base organizations, units, and government agencies, ensuring the overall readiness and availability of unit ECMM to include general medical materiel management and warehouse activities, and other duties as assigned. The position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, small team collaboration, and strategic readiness reporting.
Requirements
Minimum/General Experience: Eight years of medical logistics field experience with six years of specialized medical materiel management experience. Specialized experience shall include general supply activities, ordering, receiving, customer support, inventory management, assemblage management, warehousing, and operation of various materials handling equipment. The specialized experience shall be in a healthcare or healthcare support environment or setting. Must have experience in using and running transactions in the MMIS. This position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, integrated collaboration, strategic readiness reporting, and the ability to work independently.
Minimum Education Requirement: Accredited Associate's Degree or higher or eight years of medical logistics field experience with six years of specialized medical materiel management experience.
Benefits
At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes:
Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP.
Paid Time Off - PTO granted in accordance with contract requirements.
Paid Holidays - 11 federal holidays observed annually.
Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included.
401(k) Retirement Plan - Competitive plan managed through Ameritas.
Professional Training - Formal training provided as required, with additional learning opportunities based on role.
Auto-ApplyLogistics Operations Manager
San Antonio, TX jobs
Job Description
DUTIES MAY INCLUDE: General warehousing tasks, customer support, requisition, shipping, receiving, building medical kits, inventory management, Quality Assurance (QA) and cargo preparation and deployment, to include medical controlled items stored in a secure location, operation of various materials handling equipment, and utilizing updating DoD MMIS records. This is a training unit, therefore administrative duties will include assisting with scheduling students for courses, tracking equipment and gear loaned to students, tracking training requirements, and other office administrative tasks to help keep the unit efficient. Additionally, must be able to work independently (single location sites) managing time wisely, coordinating logistics activities with other base organizations, units, and government agencies, ensuring the overall readiness and availability of unit ECMM to include general medical materiel management and warehouse activities, and other duties as assigned. The position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, small team collaboration, and strategic readiness reporting.
Requirements
Minimum/General Experience: Eight years of medical logistics field experience with six years of specialized medical materiel management experience. Specialized experience shall include general supply activities, ordering, receiving, customer support, inventory management, assemblage management, warehousing, and operation of various materials handling equipment. The specialized experience shall be in a healthcare or healthcare support environment or setting. Must have experience in using and running transactions in the MMIS. This position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, integrated collaboration, strategic readiness reporting, and the ability to work independently.
Minimum Education Requirement: Accredited Associate's Degree or higher or eight years of medical logistics field experience with six years of specialized medical materiel management experience.
Benefits
At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes:
Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP.
Paid Time Off - PTO granted in accordance with contract requirements.
Paid Holidays - 11 federal holidays observed annually.
Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included.
401(k) Retirement Plan - Competitive plan managed through Ameritas.
Professional Training - Formal training provided as required, with additional learning opportunities based on role.
Director of Operations
Carson, CA jobs
Headquartered in sunny Los Angeles, GrayMatter Robotics is a well-capitalized AI robotics startup serving the manufacturing industry. We empower shop floor workers with our smart robots that assist with tedious and ergonomically challenging tasks, specifically in automated surface finishing. Our proprietary GMR-AI™ software is integrated with state-of-the-art industrial robots, sensors, and tools to create application-specific turnkey solutions for customers through a Robot-as-a-Service (RaaS) model.
We help manufacturers improve the quality of life for their workforce while increasing production capacity, and reducing scrap, repair, and rework costs. As the first Director of Operations on our Government Projects team, you will play a pivotal role in connecting product development and operations by streamlining development timelines, defining and coordinating deliverables across multiple internal teams, and establishing critical processes to support our innovative robotics solutions in a fast-paced, collaborative environment.
Role & Responsibilities
Interface with government project managers regularly (e.g. every two weeks) to negotiate and agree on clear, achievable deliverables.
Maintain and update project schedules on a weekly basis to reflect current status and upcoming work.
Prepare, compile, and submit technical reports to government agencies to satisfy contractual obligations and enable timely invoice payment.
Interpret government PM requirements to ensure reports include the necessary level of detail and meet expectations.
Review and re‑prioritize project tasks monthly, adjusting to execution outcomes and changes from the government side.
Act as company representative in relevant government meetings, building long‑term relationships and earning trust with government stakeholders.
Conduct site visits to DoD or other government‑controlled facilities to identify obstacles to project advancement and define Scope of Work for next phases.
Assist in proposal writing, ensuring that the project management plan sections are realistic, well‑structured, and aligned with execution capabilities.
Develop and maintain processes for obtaining necessary certifications and approvals to allow deployment of technologies in government facilities.
Coordinate with the product team (via the Technical Program Manager or equivalent) to ensure required capabilities are developed in time.
Host government visitors at GrayMatter Robotics, ensuring their experience is professional and positive.
Monitor existing and proposed DoD‑space efforts, keeping all relevant stakeholders informed of progress, risks, and changes.
Contribute to technology selection decisions (e.g. tools, platforms, methods) to balance performance, feasibility, and compliance.
Oversee and monitor team members' activity on long‑duration projects, ensuring steady progress; when delays arise, reassign tasks to keep momentum and emphasize urgency.
Lead recruitment of new team members to support expanding government projects; mentor junior staff in non‑technical professional skills, and support their career development and recognition.
Export Control Requirements
In order to comply with the export regulations of the United States Government, it is required that the applicant must fall under one of the following categories: (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (i.e. current green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158.
Minimum Qualifications
Bachelor's degree in Engineering, Computer Science, or a related technical field.
20+ years of industry experience in product or program management, with a proven track record of success as a strong individual contributor (IC).
Background in both hardware and software development, with experience working in multiple organizations for a broader perspective.
Extensive experience in robotics, manufacturing, aerospace, maritime, or similar complex hardware-software environments.
Exceptional organizational and communication skills, with a knack for syncing complex product timelines across multiple teams.
Deep Experience implementing and optimizing processes in fast-paced technical environments.
Strong prioritization skills, with the ability to differentiate between critical and non-critical updates.
Willingness to work in a fast-paced environment with rapidly changing priorities
Must meet export control requirements in the United States and maintain ongoing work authorization beginning at the time of hire through the entirety of employment.
Preferred Qualifications
Advanced degrees (MS/PhD) in Engineering, Computer Science, or a related technical field.
Familiarity with both internal product management and customer-facing product delivery.
Comfort with technical discussions and documentation, especially related to hardware/software integration.
Experience working with government or defense-related projects.
Interest in establishing foundational practices for a growing team and scaling them over time.
GrayMatter Robotics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage and embrace applicants of all backgrounds to apply!
GrayMatter Robotics is committed to providing reasonable accommodations for candidates with disabilities. If you believe you require accommodations during the recruiting process, please contact accommodations@graymatter-robotics.com to submit your request.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation for this position includes the base salary range of $160,000- $220,000 plus equity and performance bonus. We also provide comprehensive benefits and perks which include but are not limited to medical, dental, vision, unlimited PTO, 401(k) plan + employer match, regular offsite events, a discretionary fund for enhancing productivity and so much more! The range listed on job postings reflect the minimum and maximum new hire salary across levels in Los Angeles, CA.
Auto-ApplyDistrict Sales Director - Transportation & Logistics
Addison, TX jobs
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Segment:** Enterprise (5K+ Employees)
**Vertical** : Transportation & Logistics
What you get to do in this role:
+ Lead a team of direct Enterprise Account Executives to drive rapid new business sales growth in the region
+ Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
+ Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
+ Recruit, coach and mentor team members to drive excellence
+ Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
+ Manage and report accurate forecast and pipeline to the business
+ Achievement of annual sales goals on a quarterly and annual basis is required
+ Engage and align effectively in C-level meetings in order to properly understand customer business requirements
+ Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
+ Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience
**To be successful in this role you have:**
+ Current location in either Texas, Chicago, or Atlanta preferred. Central or Eastern US near airport hub with flexibility to travel as needed.
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
+ Strong success in recruiting, coaching and managing an exceptional sales team
+ Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
+ Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
+ Experienced in driving sales process and drive effective working relationships with Sales Operations
+ Ability to understand the 'bigger picture' and business drivers around IT
+ Ability to build long term strategic and senior level relationships
+ Ability to adapt and work effectively within a rapidly changing and growing environment
+ Demonstrates strong business and financial acumen
+ Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
+ Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
+ Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
+ Ownership of driving successful pipeline generation activities developed by marketing or the partner community
JV20
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Director Of Operations
Alexandria, VA jobs
For over 25 years, Edgesource Corporation has served as an innovative technology service provider for the Department of Defense (DOD), Department of Homeland Security (DHS), Department of State (DOS), the U.S. Intelligence Community, Law Enforcement, and other federal, state, and commercial clients locally, nationally, and abroad. From providing boutique technical solutions in support of the DOD Counter Unmanned Aerial Systems (CUAS) mission set to addressing the most critical Cybersecurity threats facing our nation as a prime contractor with the DHS Cybersecurity & Infrastructure Security Agency (CISA), a career at Edgesource is an opportunity to do meaningful, interesting, and impactful work.
Position Overview:
The Director of Operations is responsible for overseeing Edgesource Corporation's daily operations, ensuring efficiency, productivity, and alignment with strategic goals in delivering mission-ready national security solutions. This role involves leading cross-functional teams, optimizing processes through the AdvantEDGE™ Framework, and driving operational excellence across departments to support intelligence, diplomatic, military, and homeland security missions. The Director plays a pivotal role in advancing complex missions from ideation to deployment, ensuring measurable impact, compliance, and resilience in contested environments. This position requires a strategic leader with deep knowledge of Federal Acquisition Regulations (FAR), Defense Contract Audit Agency (DCAA) compliance, and industry-recognized quality management standards such as CMMI and ISO. The role is essential for fostering continuous improvement, operational maturity, and mission success in government contracting.
Key Responsibilities
Operational Leadership:
Oversee daily operations across the organization, ensuring alignment with national security objectives, compliance with standards, and integration via the AdvantEDGE™ Framework.
Strategic Planning:
Collaborate with executive leadership to develop and execute operational strategies that support business growth, innovation in areas like AI/ML and UAS/C-UAS, and long-term mission readiness.
Process Optimization:
Analyze workflows, identify inefficiencies, and implement improvements to enhance productivity, cost-effectiveness, and resilience in secure, cross-domain environments.
Financial Oversight:
Manage budgets, monitor operational costs, and ensure fiscal discipline across business units, with a focus on quality-driven resource allocation.
Team Development:
Lead, mentor, and develop operations staff, including cleared personnel, to build a collaborative culture of accountability, innovation, and continuous improvement.
Performance Management:
Establish and monitor key performance indicators (KPIs) to evaluate operational success, track mission impact, and identify areas for enhancement.
Risk Management & Compliance:
Ensure all operations adhere to legal, safety, quality, and security standards, including CMMI, ISO, FAR, and DCAA. Implement risk mitigation strategies for national security challenges.
Vendor & Partner Relations:
Manage relationships with key vendors, partners, and service providers to support efficient resource management and mission-critical integrations.
Technology & Systems:
Oversee the implementation and optimization of operational systems, software, and tools-such as those for data engineering, cloud pipelines, and AI traceability-to improve efficiency, data accuracy, and compliance.
Required Qualifications:
· Bachelor's degree in Business Administration, Management, or a related field.
· 8-10+ years of progressive operations management experience, preferably in government contracting and national security sectors.
· Proven success in leading cross-functional teams, managing large-scale projects in secure environments, and delivering measurable mission outcomes.
· Strong analytical, organizational, and problem-solving skills.
· Excellent communication, leadership, and interpersonal abilities.
· Proficiency in operational management software, performance metrics tools, and frameworks like AdvantEDGE™.
Competencies:
Strategic and forward-thinking mindset with a focus on national security innovation.
Financial and business acumen in quality-driven small business settings.
Leadership and team-building capability for cleared, high-stakes teams.
Process-driven and results-oriented approach to mission readiness.
Strong decision-making and prioritization skills in complex environments.
Adaptability and continuous improvement focus for evolving threats.
Working at Edgesource:
As an ISO 9001:2015 certified and CMMI Level 3 appraised small business, Edgesource specializes in providing a variety of technical solutions to include software development, database services, enterprise networking, data center virtualization, and management support. We are always seeking top-talent to join our team in helping to address the most critical technical challenges facing our nation.
At Edgesource, we understand that our employees are our greatest asset, and as such we offer a wide array of benefits to support the well-being of our staff to include:
- Flexible PTO Policy + 11 Paid Holidays -
- Flexible Work Schedules (Remote / Hybrid) -
- Medical / Dental / Vision / Flexible Spending Account (FSA) -
- 401k Plan with Match -
- Tuition & Professional Development Support -
- Commuter Benefits -
- Bonus & Employee Referral Programs -
- Career Growth Opportunities -
Disclaimer:
Edgesource Corporation is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Edgesource is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our Recruiting Department by email at ************************* or by phone at **************.
Company Overview:
For over 25 years, Edgesource Corporation has served as an innovative technology service provider for the Department of Defense (DOD), Department of Homeland Security (DHS), Department of State (DOS), the U.S. Intelligence Community, Law Enforcement, and other federal, state, and commercial clients locally, nationally, and abroad. From providing boutique technical solutions in support of the DOD Counter Unmanned Aerial Systems (CUAS) mission set to addressing the most critical Cybersecurity threats facing our nation as a prime contractor with the DHS Cybersecurity & Infrastructure Security Agency (CISA), a career at Edgesource is an opportunity to do meaningful, interesting, and impactful work.
Position Overview:
The Director of Operations is responsible for overseeing Edgesource Corporation's daily operations, ensuring efficiency, productivity, and alignment with strategic goals in delivering mission-ready national security solutions. This role involves leading cross-functional teams, optimizing processes through the AdvantEDGE™ Framework, and driving operational excellence across departments to support intelligence, diplomatic, military, and homeland security missions. The Director plays a pivotal role in advancing complex missions from ideation to deployment, ensuring measurable impact, compliance, and resilience in contested environments. This position requires a strategic leader with deep knowledge of Federal Acquisition Regulations (FAR), Defense Contract Audit Agency (DCAA) compliance, and industry-recognized quality management standards such as CMMI and ISO. The role is essential for fostering continuous improvement, operational maturity, and mission success in government contracting.
Key Responsibilities
Operational Leadership:
Oversee daily operations across the organization, ensuring alignment with national security objectives, compliance with standards, and integration via the AdvantEDGE™ Framework.
Strategic Planning:
Collaborate with executive leadership to develop and execute operational strategies that support business growth, innovation in areas like AI/ML and UAS/C-UAS, and long-term mission readiness.
Process Optimization:
Analyze workflows, identify inefficiencies, and implement improvements to enhance productivity, cost-effectiveness, and resilience in secure, cross-domain environments.
Financial Oversight:
Manage budgets, monitor operational costs, and ensure fiscal discipline across business units, with a focus on quality-driven resource allocation.
Team Development:
Lead, mentor, and develop operations staff, including cleared personnel, to build a collaborative culture of accountability, innovation, and continuous improvement.
Performance Management:
Establish and monitor key performance indicators (KPIs) to evaluate operational success, track mission impact, and identify areas for enhancement.
Risk Management & Compliance:
Ensure all operations adhere to legal, safety, quality, and security standards, including CMMI, ISO, FAR, and DCAA. Implement risk mitigation strategies for national security challenges.
Vendor & Partner Relations:
Manage relationships with key vendors, partners, and service providers to support efficient resource management and mission-critical integrations.
Technology & Systems:
Oversee the implementation and optimization of operational systems, software, and tools-such as those for data engineering, cloud pipelines, and AI traceability-to improve efficiency, data accuracy, and compliance.
Required Qualifications:
· Bachelor's degree in Business Administration, Management, or a related field.
· 8-10+ years of progressive operations management experience, preferably in government contracting and national security sectors.
· Proven success in leading cross-functional teams, managing large-scale projects in secure environments, and delivering measurable mission outcomes.
· Strong analytical, organizational, and problem-solving skills.
· Excellent communication, leadership, and interpersonal abilities.
· Proficiency in operational management software, performance metrics tools, and frameworks like AdvantEDGE™.
Competencies:
Strategic and forward-thinking mindset with a focus on national security innovation.
Financial and business acumen in quality-driven small business settings.
Leadership and team-building capability for cleared, high-stakes teams.
Process-driven and results-oriented approach to mission readiness.
Strong decision-making and prioritization skills in complex environments.
Adaptability and continuous improvement focus for evolving threats.
Working at Edgesource:
As an ISO 9001:2015 certified and CMMI Level 3 appraised small business, Edgesource specializes in providing a variety of technical solutions to include software development, database services, enterprise networking, data center virtualization, and management support. We are always seeking top-talent to join our team in helping to address the most critical technical challenges facing our nation.
At Edgesource, we understand that our employees are our greatest asset, and as such we offer a wide array of benefits to support the well-being of our staff to include:
- Flexible PTO Policy + 11 Paid Holidays -
- Flexible Work Schedules (Remote / Hybrid) -
- Medical / Dental / Vision / Flexible Spending Account (FSA) -
- 401k Plan with Match -
- Tuition & Professional Development Support -
- Commuter Benefits -
- Bonus & Employee Referral Programs -
- Career Growth Opportunities -
Disclaimer:
Edgesource Corporation is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Edgesource is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our Recruiting Department by email at ************************* or by phone at **************.