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Service Manager jobs at The ALS Association

- 630 jobs
  • Customer Service Manager

    Goodwill Monocacy Valley 3.8company rating

    Westminster, MD jobs

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
    $36k-47k yearly est. 1d ago
  • Customer Service Manager

    Goodwill Monocacy Valley 3.8company rating

    Frederick, MD jobs

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
    $36k-47k yearly est. 8d ago
  • Customer Service Manager

    Goodwill Monocacy Valley 3.8company rating

    Middletown, MD jobs

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
    $36k-47k yearly est. 2d ago
  • Retail Store Manager

    Goodwill Monocacy Valley 3.8company rating

    Sykesville, MD jobs

    Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Maintains regular and consistent in-person attendance. Serves as a Goodwill ambassador to the community. Transfers to different stores at any given moment due to business needs. Covers shifts at different stores at any moment due to business needs. Ensures that all Team Members are well-trained and fulfill their duties and responsibilities. Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing. Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals. Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance. Ensures that Team Members are operating per company standards and procedures. Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes. Transfers to different stores at any time due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma or equivalent Two years' work experience in Retail Management, preferably thrift One-year customer service experience Proficient in Microsoft Office Suite Valid drivers' license and clean MVR Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
    $39k-48k yearly est. 12d ago
  • Assistant Store Manager

    Goodwill Monocacy Valley 3.8company rating

    Frederick, MD jobs

    Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
    $37k-44k yearly est. 6d ago
  • Assistant Store Manager

    Goodwill Monocacy Valley 3.8company rating

    Westminster, MD jobs

    Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
    $37k-44k yearly est. 1d ago
  • Barista Service Manager

    Lifestyle Communities, Ltd. 4.2company rating

    Columbus, OH jobs

    * Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: * In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. * Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift * Continuous push to meet financial objectives and drive to increase sales and customer base. * Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. * Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. * Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. * Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. * Manages vendor communication, support equipment maintenance and repair as applicable. * Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. * Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. * Assists with food prep, cooking, serving or bar duties when required. * Prepares employee schedules if needed and manages staff under the direction of the General Manager. * Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. * Coordinates and manages all on-site barista training initiatives and programs. * Support initiatives at The Goat restaurant, including operational support and other duties as needed. * Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. * Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: * Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. * High school degree or equivalent is required. * This role requires outstanding and proven customer service and experience delivery skills. * One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. * Excellent time management skills required. * Service Managers must be able to multitask and work in a fast-paced, dynamic environment. * ServSafe certification preferred. * TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: * Full Suite of Health Benefits * Retirement Plan with Company Match * Competitive PTO policy * Generous parental and family leave * Strong Company Culture * Career Growth Opportunities * Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $46k-64k yearly est. Auto-Apply 13d ago
  • Consumer Services Supervisor - Job #365

    North Los Angeles County Regional Center 3.7company rating

    Los Angeles, CA jobs

    Job DescriptionThe Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Department: Consumer Services Supervisor - Adult 6 (San Fernando Valley) SCOPE: Responsible for ensuring delivery of quality information and services in assigned unit. SUPERVISION: Receives supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, Secretaries and other assigned staff. EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.) 1. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues. 2. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups. 3. Hires, trains, directs, and evaluates unit staff. 4. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees' committees and may be assigned to serve as senior staff in supervisor's absence. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge: Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices. Experience with the legal system and related forensic issues, developmental centers, and dual diagnoses inclusive of mental health services/resources preferred. Skills: Decision making; Analysis of complex material; experience with database software; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people. EDUCATION AND EXPERIENCE: Bachelor's Degree in psychology, social work, sociology, or related human services field or in a related field Five years of Regional Center experience Or Master's Degree in psychology, social work, sociology, or related human services field or in a related field Two years of related professional/leadership experience Or Master's Degree in an unrelated field Three to five years of related professional/leadership experience Three years of professional experience should include service coordination at a Regional Center or related experiences Previous experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems, diversion, probation, etc. highly preferred. A valid CDL and transportation, or acceptable substitute, required for this position. NLACRC Offers an Excellent Benefits Package: We offer employees a variety of health and dental plans. • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. • Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents • Pre-Tax Flexible Spending Account for eligible health care expenses • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees • No cost Vision plan for employees and eligible dependents • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees • NLACRC offers two (2) deferred compensation plans - 457 and 403(b) • Participate in the Public Service Loan Forgiveness program • Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time • Holidays - NLACRC offers 12 paid holidays throughout the year • Most positions are offered a hybrid - remote option Professional Development Opportunities & Growth NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. COMPENSATION: This position is exempt. Salary range $87,661.06 - $124,259.46 Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    $87.7k-124.3k yearly 30d ago
  • Person Centered Services Director

    Easterseals Southern California 4.1company rating

    Los Angeles, CA jobs

    Leads and manages the Person Centered Services operations provided throughout different services and geographic regions; achieves program outcomes; monitors budget. Leads staff and service development and implementation, advocacy, community involvement, and education. Starting Salary Range: $68,640k - $76k / yr. Responsibilities ESSENTIAL FUNCTIONS: Plans, facilitates, models and implements person-centered transformation as driven by the persons supported in the assigned services. Manages person-centered operations for multiple services within a specified region, including the educational development of all levels of associates. Develops, implements, and maintains all areas of person-centered services and delivery through analysis of outcomes data. Monitors internal and external sources for ongoing person-centered enhancement, service delivery, consulting, and expansion opportunities within a specified region. Conducts outreach to stakeholders in order to heighten awareness of person-centered culture and practices that empower self-directed services. Assist the Adult Day Services Team in implementing regional and organizationalstrategic goals as guided by advocates of person-centered service delivery. Performs other duties as assigned. Qualifications EDUCATION: Bachelor's degree in Human Services or related field is preferred. Possess and maintain valid CPR and First Aid Certifications. EXPERIENCE: Typically requires 5 years of experience in the management of human services delivery working with developmental disabilities and/or behavior issues; plus 2 years in a supervisory position. Or 5 years' managerial experience in related field with 2 years supervisory experience. Experienced in Community Outreach/Activism, Relationship Management, Associate Supervisor an.d Training and Program Administration. KNOWLEDGE, SKILLS, ABILITIES: Demonstrated leadership, change management, team building, and time management skills. Demonstrated ability to build effective business relationships and resolve conflicts. Strong management skills including the ability to make sound and ethical business decisions. Knowledge of person-centered practices and and how it applies to various servine lines supports. Knowledge of Personal Outcomes Measures and how it applies to person-centered practices. Ability to demonstrate actively listening, patience, and empathy in communicating with the people that use services. Able to be creative and flexible, problem solve, organize and complete tasks in a timely manner, follow directions of supervisor, take initiative, work effectively with other team members and volunteers. Able to work with limited direct supervision. Able to interact appropriately and maintain positive working relationships with associates, stakeholders, referral agencies, community contacts, individuals and their family members, caregivers, and the general public. Ability to communicate effectively, through oral and written skills, with all levels of associates and stakeholders. Ability to consistently demonstrate good judgment and decision-making skills; exercise discretion and handle sensitive and confidential matters appropriately. Ability to properly interpret and follow policies, procedures, and regulations. Proficient with Microsoft Office applications (e.g. Outlook, Excel, Word, and PowerPoint) and conference platforms. Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Ability to provide proof of required vaccinations or positive titer showing immunity. Ability to travel throughout Southern California to multiple ESSC sites/locations, with own reliable transportation, maintain driving record in compliance with Transportation Safety Standards, and have and maintain proper auto insurance and vehicle registration. Ability to pass post-offer medical examination and test for tuberculosis. Ability to provide proof of required vaccinations or positive titer showing immunity. Must pass all drug testing required by ESSC. #LI-SS1
    $101k-178k yearly est. Auto-Apply 60d+ ago
  • Restaurant Service Manager

    Lifestyle Communities, Ltd. 4.2company rating

    Pflugerville, TX jobs

    * Team Member Title: Restaurant Service Manager * Team: The Goat * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat is all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting our restaurant, leading and managing the front of house team members, participating in recruitment efforts, coordinating and managing all on-site front of the house training initiatives, and adhering to all required health and safety standards. Who You Are: * In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. * Makes an impact through these primary responsibilities: Ensures staff is consistently providing positive, memorable experiences to all guests, * Continuously pushes to meet financial objectives and drive to increase sales and customer base. * Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. * Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with the corporate training team to retrain and position employees. * Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. * Ensures service teams are ready to execute needs and requests of LC Events team to provide customers and residents with an excellent event experience * Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. * Assists with food prep, cooking, serving or bar duties when required. * Manages staff under the direction of the General Manager. * Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. * Ensures that guests receive outstanding experiences every time, and leads by example. * Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. * Coordinates and manages all on-site front of house training initiatives and programs. * Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager and Human Resources. * Coordinates service staff and resources for special events, social gatherings to ensure all events are executed seamlessly. * Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: * Qualified candidates will have at least two (2) years of bar or restaurant operations management experience. * High School Diploma or equivalent * Previous experience leading bar or restaurant kitchen operations required * Strong leadership skills * Ability to multitask, maintain a sense of urgency at all times, and be able to work in a dynamic, fast paced, environment * Strong attention to detail * Team player with a positive attitude and must have excellent customer service skills. * ServSafe certification preferred. * ABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: * Full Suite of Health Benefits * Retirement Plan with Company Match * Competitive PTO policy * Generous parental and family leave * Strong Company Culture * Career Growth Opportunities * Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $49k-68k yearly est. Auto-Apply 15d ago
  • Building Services Manager

    California Academy of Sciences 4.1company rating

    San Francisco, CA jobs

    About the California Academy of Sciences The California Academy of Sciences is a globally renowned scientific and cultural institution located in the heart of San Francisco's Golden Gate Park. Home to a world-class planetarium, aquarium, research center, and natural history museum-all under one living roof-our mission is to regenerate the natural world through science, learning, and collaboration. Our extensive collections span plants, animals, fossils, and cultural artifacts from across the globe and throughout history. We are a diverse team of leading biodiversity scientists, educators, storytellers, designers, and communicators who work collaboratively to advance knowledge and inspire action through science and storytelling. When you join the California Academy of Sciences, you become part of a mission-driven community that values curiosity, collaboration, and innovation. Whether you're working behind the scenes in research or engaging the public on the museum floor, your work will help connect people to the natural world and empower them to protect it. About the Opportunity The Manager of Building Services is responsible for the daily oversight of custodial operations, mailroom services, employee office space support, and rental event set-up and tear-down. With direct supervision of 3 team members and management oversight of a team of 25 staff. This role also coordinates all landscape and grounds maintenance activities-including the Academy's 2.5-acre living roof-handled by an external vendor. This role leads multiple service functions that keep the institution running smoothly and sustainably. The Manager ensures all public and staff areas are clean, safe, and well-maintained, and that key operational services such as event setups, internal space moves, and mail distribution are executed efficiently. This position also supports volunteer activities associated with the living roof and contributes to a positive, mission-aligned visitor and staff experience. This position plays a critical role in supporting the Academy's public-facing mission and sustainability goals through green cleaning practices, native landscape stewardship, and the implementation of waste reduction strategies. The Manager works collaboratively across departments to ensure seamless service delivery aligned with institutional values and priorities. Organizational Culture Join a team dedicated to the Academy's mission, vision and values! Currently, the Academy has a new strategic plan including three initiatives - Hope for Reefs , Thriving California , and Islands 2030 - that leverage biodiversity science, environmental learning, and collaborative engagement to regenerate fragile ecosystems around the world. Learn more at ****************************************************** We hope you are inspired by what we do and are excited to contribute to our mission. The mission of the California Academy of Sciences is to regenerate the natural world through science, learning, and collaboration. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every qualification for the position. This position is based in San Francisco, California. Key Responsibilities Custodial Operations Manage daily custodial operations, utilizing sustainable, efficient, and cost-effective practices, collaborating with multiple departments to deliver excellent service. Direct supervision of a Custodial Supervisor and management oversight of a team of approximately 22 custodial staff. Ensure cleanliness and sanitation standards are met across public, exhibit, and back-of-house areas. Develop and implement cleaning schedules, supply inventory systems, and staffing plans. Coordinate special cleaning projects and exhibit turnovers in collaboration with internal departments. Support the Academy's environmental goals by promoting green cleaning practices, reducing waste, and researching and suggesting new and updated operational practices. Grounds and Living Roof Maintenance (Vendor Coordination) Manages the Academy's Landscape Supervisor Serve as the primary Academy contact for the contracted landscape maintenance provider, which manages all day-to-day landscape and living roof maintenance. Oversee the vendor's work on all exterior landscaped areas, including the living roof, ensuring quality, schedule adherence, and alignment with institutional priorities. Conduct site inspections and coordinate timely resolution of issues. Collaborate with multiple Academy teams to support biodiversity, native planting, new exhibits, and environmental initiatives. Support and coordinate volunteer activities related to the living roof and grounds, including preparation, logistics, and safety protocols. Mailroom and Loading Dock Oversight Supervise two mailroom staff members responsible for internal and external mail/package distribution. Ensure efficient and secure handling of incoming and outgoing deliveries. Coordinate access of the loading dock for vendor deliveries, waste removal, and institutional logistics. Provide operational support for after-hours and weekend activities as needed. Maintenance oversight of all Academy copy machines Office Space and Event Support Oversee internal office furniture moves, workstation adjustments, and minor space layout changes. Coordinate and supervise event furniture and equipment setups and teardowns for internal meetings, public programs, and rental events. Maintain inventory of event and move-related materials and ensure readiness for institutional use. Work closely with multiple Academy departments to ensure alignment with program needs and timelines. Additional Responsibilities Hire, train, and supervise team members to foster a culture of service, safety, and accountability. Develop and manage operating budgets for custodial, support services, and supplies. Maintain records of work orders, service metrics, and vendor communications. Ensure compliance with institutional safety procedures, including OSHA standards, hazardous materials handling, and ergonomic guidelines. Participate in emergency response planning and inclement weather protocols. Work with the Academy's volunteer and community engagement teams to support public participation in grounds-related activities. Monitor and assign work requests through the Academy's CMMS (Limble), ensuring timely response, resolution, and accurate documentation of service delivery. Maintain strong working relationships with all departments across the Academy to deliver superior operational support. Qualifications: A successful candidate will have the following: EXPERIENCE and/or EDUCATION: Required Strong management experience with a minimum of 5 years of experience in facilities services, custodial, grounds, in a museum, university, public institution, or similarly complex environment. Proven ability to lead diverse teams and manage cross-functional service operations. Experience coordinating vendor contracts and holding external providers accountable for quality and performance. Strong organizational, communication, collaboration, and interpersonal skills. Ability to work independently, make decisions in a fast-paced environment, and respond to evening and weekend operational needs. Preferred Bachelor's degree in a related field, or equivalent work experience. Experience working in a cultural, scientific, or educational institution. Familiarity with living roof systems, sustainable landscape practices, and native planting. Proficiency with CMMS and work order tracking systems. Bilingual English/Spanish or Cantonese a plus PHYSICAL ENVIRONMENT: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Frequent lifting, carrying, pushing, pulling, climbing, standing, sitting, kneeling, walking, crawling, reaching, talking, and hearing. Work in high places from ladders, scaffolds, or lifts. Must be able to perform repetitive motions 75% of the time. Must be able to lift and carry up to 70 lbs. The job is performed under some temperature and humidity extremes Compensation and Benefits: The salary range for this position is $105,000 - $115,000. Actual compensation will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications and aligned with the internal peer group. We believe in fair and equitable compensation practices and are committed to providing competitive salaries within the industry and market standards. The Academy offers a total compensation package that emphasizes both base salary and comprehensive benefits based on the hours per week worked. Further details regarding compensation and benefits will be discussed during the interview process. Schedule: Full-Time, 40 hours per week How to Apply: Interested candidates should submit a resume and application through our Careers Page portal. The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).
    $105k-115k yearly Auto-Apply 8d ago
  • Building Services Manager

    California Academy of Sciences 4.1company rating

    San Francisco, CA jobs

    Job Description About the California Academy of Sciences The California Academy of Sciences is a globally renowned scientific and cultural institution located in the heart of San Francisco's Golden Gate Park. Home to a world-class planetarium, aquarium, research center, and natural history museum-all under one living roof-our mission is to regenerate the natural world through science, learning, and collaboration. Our extensive collections span plants, animals, fossils, and cultural artifacts from across the globe and throughout history. We are a diverse team of leading biodiversity scientists, educators, storytellers, designers, and communicators who work collaboratively to advance knowledge and inspire action through science and storytelling. When you join the California Academy of Sciences, you become part of a mission-driven community that values curiosity, collaboration, and innovation. Whether you're working behind the scenes in research or engaging the public on the museum floor, your work will help connect people to the natural world and empower them to protect it. About the Opportunity The Manager of Building Services is responsible for the daily oversight of custodial operations, mailroom services, employee office space support, and rental event set-up and tear-down. With direct supervision of 3 team members and management oversight of a team of 25 staff. This role also coordinates all landscape and grounds maintenance activities-including the Academy's 2.5-acre living roof-handled by an external vendor. This role leads multiple service functions that keep the institution running smoothly and sustainably. The Manager ensures all public and staff areas are clean, safe, and well-maintained, and that key operational services such as event setups, internal space moves, and mail distribution are executed efficiently. This position also supports volunteer activities associated with the living roof and contributes to a positive, mission-aligned visitor and staff experience. This position plays a critical role in supporting the Academy's public-facing mission and sustainability goals through green cleaning practices, native landscape stewardship, and the implementation of waste reduction strategies. The Manager works collaboratively across departments to ensure seamless service delivery aligned with institutional values and priorities. Organizational Culture Join a team dedicated to the Academy's mission, vision and values! Currently, the Academy has a new strategic plan including three initiatives - Hope for Reefs , Thriving California , and Islands 2030 - that leverage biodiversity science, environmental learning, and collaborative engagement to regenerate fragile ecosystems around the world. Learn more at ****************************************************** We hope you are inspired by what we do and are excited to contribute to our mission. The mission of the California Academy of Sciences is to regenerate the natural world through science, learning, and collaboration. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every qualification for the position. This position is based in San Francisco, California. Key Responsibilities Custodial Operations Manage daily custodial operations, utilizing sustainable, efficient, and cost-effective practices, collaborating with multiple departments to deliver excellent service. Direct supervision of a Custodial Supervisor and management oversight of a team of approximately 22 custodial staff. Ensure cleanliness and sanitation standards are met across public, exhibit, and back-of-house areas. Develop and implement cleaning schedules, supply inventory systems, and staffing plans. Coordinate special cleaning projects and exhibit turnovers in collaboration with internal departments. Support the Academy's environmental goals by promoting green cleaning practices, reducing waste, and researching and suggesting new and updated operational practices. Grounds and Living Roof Maintenance (Vendor Coordination) Manages the Academy's Landscape Supervisor Serve as the primary Academy contact for the contracted landscape maintenance provider, which manages all day-to-day landscape and living roof maintenance. Oversee the vendor's work on all exterior landscaped areas, including the living roof, ensuring quality, schedule adherence, and alignment with institutional priorities. Conduct site inspections and coordinate timely resolution of issues. Collaborate with multiple Academy teams to support biodiversity, native planting, new exhibits, and environmental initiatives. Support and coordinate volunteer activities related to the living roof and grounds, including preparation, logistics, and safety protocols. Mailroom and Loading Dock Oversight Supervise two mailroom staff members responsible for internal and external mail/package distribution. Ensure efficient and secure handling of incoming and outgoing deliveries. Coordinate access of the loading dock for vendor deliveries, waste removal, and institutional logistics. Provide operational support for after-hours and weekend activities as needed. Maintenance oversight of all Academy copy machines Office Space and Event Support Oversee internal office furniture moves, workstation adjustments, and minor space layout changes. Coordinate and supervise event furniture and equipment setups and teardowns for internal meetings, public programs, and rental events. Maintain inventory of event and move-related materials and ensure readiness for institutional use. Work closely with multiple Academy departments to ensure alignment with program needs and timelines. Additional Responsibilities Hire, train, and supervise team members to foster a culture of service, safety, and accountability. Develop and manage operating budgets for custodial, support services, and supplies. Maintain records of work orders, service metrics, and vendor communications. Ensure compliance with institutional safety procedures, including OSHA standards, hazardous materials handling, and ergonomic guidelines. Participate in emergency response planning and inclement weather protocols. Work with the Academy's volunteer and community engagement teams to support public participation in grounds-related activities. Monitor and assign work requests through the Academy's CMMS (Limble), ensuring timely response, resolution, and accurate documentation of service delivery. Maintain strong working relationships with all departments across the Academy to deliver superior operational support. Qualifications: A successful candidate will have the following: EXPERIENCE and/or EDUCATION: Required Strong management experience with a minimum of 5 years of experience in facilities services, custodial, grounds, in a museum, university, public institution, or similarly complex environment. Proven ability to lead diverse teams and manage cross-functional service operations. Experience coordinating vendor contracts and holding external providers accountable for quality and performance. Strong organizational, communication, collaboration, and interpersonal skills. Ability to work independently, make decisions in a fast-paced environment, and respond to evening and weekend operational needs. Preferred Bachelor's degree in a related field, or equivalent work experience. Experience working in a cultural, scientific, or educational institution. Familiarity with living roof systems, sustainable landscape practices, and native planting. Proficiency with CMMS and work order tracking systems. Bilingual English/Spanish or Cantonese a plus PHYSICAL ENVIRONMENT: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Frequent lifting, carrying, pushing, pulling, climbing, standing, sitting, kneeling, walking, crawling, reaching, talking, and hearing. Work in high places from ladders, scaffolds, or lifts. Must be able to perform repetitive motions 75% of the time. Must be able to lift and carry up to 70 lbs. The job is performed under some temperature and humidity extremes Compensation and Benefits: The salary range for this position is $105,000 - $115,000. Actual compensation will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications and aligned with the internal peer group. We believe in fair and equitable compensation practices and are committed to providing competitive salaries within the industry and market standards. The Academy offers a total compensation package that emphasizes both base salary and comprehensive benefits based on the hours per week worked. Further details regarding compensation and benefits will be discussed during the interview process. Schedule: Full-Time, 40 hours per week How to Apply: Interested candidates should submit a resume and application through our Careers Page portal. The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).
    $105k-115k yearly 8d ago
  • Service Technician Level 3-4 (Diesel/Heavy Duty Trucks)

    Fresno 3.7company rating

    Fresno, CA jobs

    Golden State Peterbilt located at 4390 S. Bagley Ave Fresno CA. who is a subsidiary of E.M. Tharp Inc. is currently seeking Journey Level 3-4 Technicians to join our growing team! This position is an essential position to the Service Department who performs advanced diagnostics and repairs on heavy-medium duty diesel engines, transmissions, brakes, and other systems. Troubleshoot complex issues using diagnostic software, technical manuals, and experience. Conduct thorough inspections and preventive maintenance to ensure fleet vehicles meet safety and performance standards. Benefits: $32 - $45 Full Time Hourly Pay Monthly Bonus Program 401k health, dental, vision, HSA/FSA plans available and life insurance plans Paid vacation, floating holiday, and sick leave. Seven paid holidays per year. Essential Duties and Responsibilities Extensive knowledge of heavy truck systems and components, including engines, drive-trains, and emissions systems. Proficiency in using diagnostic tools and software to identify and resolve mechanical and electrical issues. Strong problem-solving abilities and the ability to prioritize tasks in a fast-paced environment. Qualifications and Skills To effectively perform the duties of a Service Technician Level 3-4 individuals must be able to demonstrate several competencies that are essential to the position, which include: Leadership qualities to effectively advise junior technicians. Excellent communication skills for interacting with colleagues, customers, and parts suppliers. Commitment to safety protocols and regulations governing the maintenance and repair of commercial vehicles. Collaborate with foremen and parts department to coordinate repairs and order necessary components. Clear and effective communication skills, both verbal and written, to convey technical information in the technician notes and to the foreman and or manager. Good written, verbal, and interpersonal communication abilities. Must be dependable, able to follow instructions, respond to management direction, and must be able to improve performance through management feedback. Good computer skills. Education and Experience: Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Five years (2) of increasingly responsible experience in Technician work in a heavy/medium-duty application. Licenses and Certifications: Possession of, or ability to obtain, a valid Class C California driver's license. Class A preferred. Not required but preferred - completion of a diesel technology program or apprenticeship Certification as a journeyman diesel technician or similar credential demonstrating mastery of the trade. Ongoing training to stay current with advancements in diesel technology, emissions standards, and safety regulations. Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee is occasionally required to sit. The employee must regularly lift/push or pull/or move up to 60 pounds. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions, extreme heat, and vibration. The employee is exposed to fumes or airborne particles, toxic chemicals, and outside weather conditions. The noise level is normally loud. Proper safety gear must be always worn. A standard 40-hour work week applies. E.M. Tharp is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $32-45 hourly Auto-Apply 60d+ ago
  • Cardiology Services Supervisor - Westwood

    UCLA Health 4.2company rating

    Los Angeles, CA jobs

    General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday-Friday 9:00am-6:00pm Posted Date 11/12/2025 Salary Range: $31.51 - 62.64 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 27128 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role you will acts as the Team Leader for the Cardiology Services department. You will coordinate the activities of all staff supporting the area and interact with faculty and residents to maximize patient care, resident education and patient satisfaction. In addition, perform the full range of administrative and support functions to include assisting in coordinating patient flow through the clinic, from registration to discharge. Work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Salary Range: $31.51 - $62.64/hourly Job Qualifications Press space or enter keys to toggle section visibility * Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations. * Skill in prioritizing assignments and managing multiple tasks. * Ability to work effectively as a member of a team in order to provide effective patient care. * Working knowledge of Epic CareConnect systems to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports. * Team Building Skills to include prior supervisory experience. * Skill in monitoring complex clinician appointment schedules. * Ability to elicit salient clinical information such as presenting complaints from patients and referring professionals, and make appropriate assignments based on established guidelines. * Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion. * Skill in speaking clearly and distinctly in person and over the telephone, using appropriate grammar and vocabulary in order to share information, effectively communicate, share and obtain information with persons from diverse social, economic and cultural backgrounds. * Ability to triage patient issues to achieve resolution. * Ability to interact diplomatically and sympathetically with patients, their families, and the general public in a high volume, continuous public contact setting. * Skill in performing with frequent interruptions and/or distractions including the ability to accept equivocal circumstance and respond to changing priorities and deadlines. * Typing ability to prepare forms, manuscripts and correspondence with speed and accuracy. * Skill in operating a computer including work processing software and the ability to enter and maintain accurate patient appointments and schedules utilizing an on-line computer database system. * Ability to maintain equanimity in the face of resistance, indifference and hostility. * Skill in working independently and following through on assignments with minimal direction and in setting priorities which accurately reflect the relative importance of assignments. * Ability to maintain Charge Worklist in CareConnect * Ability to maintain Charge Document Reconciliation Process * Knowledge of medical terminology. * Working knowledge of medical insurance plans and types of coverage provided. * Spanish speaking skills - Preferred
    $31.5-62.6 hourly 33d ago
  • Assistant Supportive Services Supervisor

    St. Vincent de Paul Society of San Francisco 3.8company rating

    San Francisco, CA jobs

    Life changing work * Welcoming staff * Generous benefits * Advancement opportunities Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco. St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California's largest homeless shelter, the Division Circle Navigation Center for chronically homeless individuals and couples and the Riley Center - Domestic Violence shelter and services for survivors. We have over 200 employees working in 4 locations. We are proud of our diversity and of our more than 150 year history of helping others in San Francisco. St. Vincent de Paul Society of San Francisco's mission is to offer hope and service, on a direct person to person basis, working to break the cycles of homelessness and domestic violence. SUMMARY: The Assistant Supportive Service Supervisor will assist with managing the daily operation of the Multi-Service Center South's Supportive Services, which provides a full range of support services, awareness, education, case management, and outreach to homeless men and women. The Assistant Supportive Services Supervisor is responsible for support of and adherence to the mission of St. Vincent de Paul Society (SVDP) and the Multi-Service Center South. This position directly supervises 5 Case Managers and will assist with monitoring services provided by the Case Managers to the guests of the Multi-Service Center South. SALARY AND BENEFIT OVERVIEW: The salary range for this position is $66,600 to $70,000 annually DOE. St. Vincent de Paul of San Francisco offers a robust benefits package that includes: Kaiser HMO medical paid in full Paid life insurance Voluntary dental, vision 403b retirement plan with employer-paid match after one year of employment Employee Assistance Program Ten vacation and ten sick days accrued per year, two personal floating holidays and twelve and a half holidays offered per year. PRIMARY DUTIES AND RESPONSIBILITIES: Supervision of supportive service Case Managers, including coaching, staff development, performance, discipline, and training. Monitor client records for quality assurance. Provide crisis counseling to clients as needed. Meet and comply with all Department of Homelessness and Housing contractual requirements for supportive services. Provide monthly statistical reports required by funding sources. Prepare and provide Department of Homelessness and Housing quarterly and annual reports both statistical and narrative. Attend outside agency meetings as needed. Assist in conducting Shelter Grievance Hearings as needed. Support team concept by assisting service partners in planning and conducting special client events such as holidays, parties and support groups. Monitor on-site provision of case management services with outside agencies, including but not limited to SFSTART, UCSF, Tom Waddell and Legal Clinic. Attend periodic meetings with SVDP Director, Homeless Services. Perform other duties as assigned. QUALIFICATIONS: BA/BS in psychology or related field. Two or more years of experience providing mental health services to the homeless population. Minimum of two years of experience in social work. Demonstrated knowledge of supervisory skills. Strong organizational skills with accuracy in record keeping. Excellent ability to speak, read, and write in English. Demonstrated use of Vincentian values such as respect, integrity, dignity, collaboration, justice, compassionate service, client advocacy, resourcefulness and excellence. Sensitivity to the needs of diverse ethnic, cultural, religious, gender/transgender populations Ability to de-escalate crisis situations and make decisions under pressure. Ability to work collaboratively and cooperatively with staff, managers, and volunteers. Ability to maintain professional rapport and boundaries with staff, volunteers, and clients. Professional demeanor and behavior is expected. Commitment to the mission of St. Vincent de Paul Society of San Francisco. Covid vaccination and negative result on TB test required. Background check conducted upon acceptance of job offer. St. Vincent de Paul Society of San Francisco celebrates diversity, equity, inclusion and belonging and is an Affirmative Action/Equal Opportunity Employer. Pursuant to the San Francisco Fair Chace Ordinance we will consider for hire qualified applicants with arrest and/or conviction records.
    $66.6k-70k yearly Auto-Apply 60d+ ago
  • Lead Service Technician - Waters at Willow Run Apartments

    Atlantic Housing Foundation 3.8company rating

    Austin, TX jobs

    Company: Atlantic Housing Foundation, Inc. Title: Lead Service Technician Atlantic Housing Foundation, Inc. is a 501(c) 3 not-for-profit affordable housing provider. Founded in 1999, we currently own and operate over 10,000 units of multifamily properties in 6 states and 37 cities. In addition to HUD, HAP and LIHTC properties, Atlantic Housing owns and operates low and mixed-income multifamily assets, student housing and senior housing. About the Lead Service Technician Role: The Lead Service Technician is responsible for ensuring that the physical aspects of the community meet the company's established standards for safety, appearance and operation within the budgeted financial goals. He or she will inspect grounds, building and other community features daily to identify, minimize and correct hazardous property conditions or liability concerns. Oversee the physical property, general maintenance repairs, unit make-ready, preventative maintenance, and construction or rehabilitation projects for the apartment community to ensure quality and expediency. Maintain well-organized and property stocked maintenance shop while adhering to safety standards. Under direction of Community Manager, the Lead Service Technician will supervise, train and schedule maintenance activities for maintenance staff. Check work progress of each maintenance staff on daily basis; provide immediate assistance and instruction if needed. Will be required to schedule and respond to on-call/after hour emergencies. Additionally, he or she is responsible for adhering to federal, state and local laws pertaining to Fair Housing and OSHA regulations. Why Should You Apply? ***$500 Signing Bonus!!!*** You believe in the AHF mission and core values You are the best at what you do You meet the qualifications below Benefits Offered: Paid every two weeks Cell phone reimbursement every pay period Quarterly Bonus Incentive Payments Educational Reimbursement Opportunities for upward mobility 12 Paid Company Holidays 16 hours of Learning Time Off annually 32 hours of Volunteer Time Off annually Competitive Paid Time Off accrual This role is eligible for overtime Rent discount if living on-site Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions · Competitive 401(k) Program with employer matching contributions Education and Experience: · High school diploma or equivalent (required) · 2+ years of supervisory experience (required) · 3+ years of multi-family maintenance experience or at least 3+ years of commercial maintenance experience (required) · EPA Sec 608 Certification - either a Type I (small appliances) plus Type II (AC's), or Type Universal (required) Meeting maintenance financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions. Under direction of the Community Manager, accomplishing maintenance human resource objectives by training, assigning, scheduling, coaching, and counseling employees; communicating job expectations; planning, monitoring, and adhering to policies and procedures. Participating in improving maintenance operational standards by contributing maintenance information to strategic plans; implementing production, productivity, quality, and customer-service standards; resolving problems. · Familiar with plumbing repairs, tile work, HVAC equipment, appliances, carpentry repairs, electrical repairs and all facets of an apartment make ready. · Must have reliable transportation, a valid driver's license and be able to read, write and speak English. · Ability to stand and/or sit for long periods of time, as well as move through the community and maneuver around equipment, climb ladders for repairs, etc. · Must be willing to be on-call · Must be able to climb up and down a ladder. · Excellent communication skills. · Collaborative team player. Ability to lift and carry objects weighing 50 pounds or more. Ability to work occasionally in poor weather conditions, including heat, cold, rain, or snow. Atlantic Housing Foundation, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $69k-108k yearly est. 60d+ ago
  • Youth Services Manager

    Harbor House of Central Florida 3.4company rating

    Orlando, FL jobs

    Harbor House of Central Florida - Youth Services Manager Harbor House of Central Florida is Orange County's state-certified Domestic Violence service provider. We are dedicated to supporting survivors of domestic violence through comprehensive services, including a 24-hour crisis hotline, emergency shelter, counseling, legal advocacy, and community education. Position Overview: The Youth Services Manager is responsible for the programming, operation, administration and staffing of the Harbor House of Central Florida Youth Services and Teen Prevention Programming. Key Responsibilities: * Oversees the immediate and long-term planning and management for Harbor House Youth Services including Camp Hope, Pathways, YCAT, Step-Up, Prevention Education programs and other primary prevention work. Responsible for the research, development, and implementation of program curriculum. * Responsible for developing and maintaining community contacts for education, prevention, training, and opportunities to assist in the provision of services for the children of domestic violence survivors. * Performs analysis of the goals, objectives and performance outcomes of Youth Services and makes any needed changes to meet required grant outcomes and meeting community needs. * Documents, collects, and compiles statistical data to maintain compliance with established funding sources. * Represents Harbor House on community task forces, committees and meetings as well as providing educational presentations and professional training. As well as maintaining a close working relationship with the National Camp HOPE America team, including oversight and participating in the monthly calls, HOPE huddles, webinars, completing all required reporting, and implementing the Camp HOPE America toolkit. * Oversees, participates, and coordinates with agency staff the community education, training, and marketing of Youth Services. * Responsible for the oversight of Youth Services within budgetary constraints as set forth in the annual agency budget. * Performs other duties as assigned. Qualifications: * Education: Minimum of an undergraduate degree in Social Work, Psychology, Counseling, or related field is preferred. * Experience: A minimum of 2-4 years' experience in community engagement, project development and supervision required. * Discretion: Professional experience may be substituted for formal education at the discretion of the Chief Executive Officer. * Licensing: Valid Florida Driver's License. Must be 21 years or older to meet agency insurance requirements. * Skills: Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Ability to learn organization-specific software. Strong professional writing and communication skills. Ability to manage multiple priorities in a fast-paced environment with attention to detail. * Training Requirements: Completion of CORE Competency training within 90 days of hire. Additional mandatory training is required on an annual basis per Agency Policies & Procedures. Why Join Us? By joining Harbor House of Central Florida, you will play a vital role in supporting survivors of domestic violence. Your work will directly contribute to the well-being and empowerment of those in need Harbor House is an equal opportunity employer and drug free workplace. We provide a dynamic and rewarding workplace environment with excellent benefits. Join a team that saves lives every day. To apply visit our website at: ****************************************************** No calls please
    $39k-47k yearly est. 27d ago
  • Supervisor, Senior Services

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles, CA jobs

    Department: Senior Services Reports to: Associate Director, Housing & Training Status: 100% Full-Time, Exempt Probation: 180 Days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan CENTER'S MISSION: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Senior Services department supports and enriches the lives of lesbian, gay, bisexual and transgender (LGBT) people 50 years and older, with an overarching goal of successful aging in place. In this effort, the department provides a broad array of social, educational and support services to LGBT seniors, all of which are free or low-cost. We have an expanding population of LGBT homeless population and are growing as a department to include on site affordable housing for LGBT seniors. JOB SUMMARY: The Senior Services Supervisor supports daily program operations, staff oversight, and client services across multiple sites. This position coordinates activities such as the Seniors Pride Pantry and lunch distribution, ensures spaces are accessible and organized, and assists with inventory and facilities needs. The role includes training and supervising staff and volunteers, engaging clients using trauma-informed approaches, and maintaining program compliance and documentation. Supervisors collaborate with internal teams, contribute to outreach efforts, and support quality improvement under the direction of the manager. ESSENTIAL FUNCTIONS Site and Operations Support Support the maintenance of organized, welcoming, and accessible program spaces across assigned locations Submit and follow up on facilities and IT requests, coordinate supply needs and inventory with the manager Manage supply procurement, and inventory, ensuring budget is maintained Coordinate donation delivery, storage, and distribution Program Coordination Coordinate daily program activities, including lunch distribution and the Seniors Pride Pantry Train and support volunteers and new staff on program procedures Monitor pantry inventory, gather participant feedback, and ensure compliance with program guidelines Staff Supervision and Support Provide day-to-day guidance, task supervision, and performance check-ins for assigned staff and interns Support onboarding and training efforts under the direction of the manager Foster a collaborative team environment and promote adherence to agency policies Client Services Assist with client engagement using de-escalation and trauma-informed practices Provide direct support to clients when required through crisis response, information, and referrals Document client interactions and support follow-up as needed Collaboration and Communication Represent the department in internal meetings and collaborate with cross-functional teams Work with Development, Volunteer Resources, and Employment Services to support engagement activities Assist with planning and facilitating outreach, workshops, and special projects Reporting and Quality Assurance Maintain accurate records and assist with program data collection Support compliance by reviewing documentation and helping implement corrective actions Keep resource materials and referral guides up to date General Support Remain flexible to meet shifting program needs or respond to emergencies Perform additional duties as assigned by the manager or leadership QUALIFICATIONS Minimum 2 years' experience in older adult services or community-based service delivery, or a bachelor's degree in social work, gerontology, or psychology from an accredited university Experience in a supervisory position is a plus Experience working with HIV+ community members, substance use, homelessness, and persistent mental illness Demonstrated experience providing assessment, crisis intervention, and de-escalation with complex populations Working knowledge of Health Insurance Portability and Accountability Act (HIPAA) requirements, and willingness to obtain HIPAA compliance certification within 30 days of hire Experience maintaining confidential information Completion of ServSafe Food Protection Manager Certification within 30 days of hire Demonstrated facilitation, organizational, and interpersonal skills, including ability to collaborate successfully within a team Understanding of strengths-based, trauma informed models of service delivery Ability to work alternative work hours during evenings and weekends when scheduled Access to reliable transportation, a valid CA Driver License, and the ability to be insured Bilingual skills (English/Russian, English/Spanish, American Sign Language preferred) Ability to work in a high-pressure environment with little or no supervision while prioritizing multiple projects and ensuring that deadlines are met Excellent verbal, written, human relations, and communication skills Proficiency with MS Office and other computer systems Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment The hiring range for this position in Los Angeles, CA is $69,105 - $76,569 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors. The full range of medical, financial, and/or other benefits may be provided as part of the compensation package, dependent on the position offered. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history,) political affiliation or activities, medical or health conditions, or marital status. The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center's premises, subject to applicable federal, state, and local laws. For more information, please contact *********************.
    $69.1k-76.6k yearly Auto-Apply 60d+ ago
  • Community Services Supervisor | $22.00 - $25.00 / hour North County

    Easter Seals Midwest 4.0company rating

    Saint Louis, MO jobs

    A career at Easterseals Midwest is more than a job -- it is an opportunity to make a positive difference in people's lives every day. Community Services Supervisors are the link to the community for those they serve and is one of the most exemplary reflections of the wonderful mission driven work we provide every day. The people that carry out this rewarding, care giving support play an integral and crucial role in the success of our organization. The Community Services Supervisor is primarily responsible for assistance in the coordination, implementation, evaluation and oversight of the program. This position also helps ensure that the program follows guidelines set forth by funding agencies and accrediting bodies. Duties: * Assist in maintaining the quality of the program through monitoring and oversight. Provide announced and unannounced quality site visits to community sites and onsite programming to ensure positive programming and to develop relationships and rapport with community networks. * Assist in the planning and implementation of staff professional development needs (i.e. staff meetings, staff trainings, in-services, mentor meetings, one on one meetings, etc.). * Assist in the planning, development and implementation of Individual Support Plans and Behavior Development Plans for each client in the program. * Assist in the coordination of weekly schedule making certain consumer needs are met and budgetary restrictions and/or requirements are upheld. * Review and/or maintain necessary documentation/paperwork according to funding guidelines. * Provide support to consumers' families and maintain open communication. * Provide support and supervision to assigned clients in the work setting and community, when necessary, while adhering to agency policies and procedures. * Professionally represent Easter Seals Midwest in the community, with other professional networks and at professional networking meetings. * Be on call to handle emergencies or scheduling conflicts as necessary. A successful candidate will possess: * Knowledge of treatment and training for clients with developmental disabilities. * Critical thinking, problem solving skills and ability to analyze in order to assist in the coordination of daily functions of program. * Must have leadership skills and good communication skills. * Proven ability to maintain positive professional relationship with families, employers, and community members. Qualifications: * Education: Degree in Human Services field preferred. Minimum high school diploma or GED. * Experience: At least one year experience working with people with developmental disabilities.
    $33k-46k yearly est. 40d ago
  • Supervisor- Refugee Employment Services

    Catholic Charities Fort Worth 4.0company rating

    Fort Worth, TX jobs

    Be PROUD of what you do: You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 115-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services. Core Responsibilities Leadership, Management, and Accountability Review Eligibility Monitor Services & Activities Engage & Cultivate External Relationships Organize Workshops & Orientations What will you be doing in your role? Use the Leadership, Management & Accountability framework with the RCA team. This will result in knowledgeable and engaged staff members who are able to identify and assist clients in the removal of barriers to self-sufficiency and cultural adjustment. Ensure staff are given tools, training, supervision, and resources to facilitate clients' early self-sufficiency. Monitor service and offer support to staff through individual touchpoints. Work with the Program Manager to evaluate staff performance to ensure compliance with all expectations and standards of practice. Coordinate workflow and workload assignments. Network with employers and build good relationships within the business community; provide education to employers about refugee client populations. Coordinate with staff to organize workshops for work culture orientations, such as job readiness class, job applications workshop, job interview preparation workshops. Work closely with the Program Manager to develop, monitor, and evaluate all program work plans, outputs and outcomes to ensure goals are met. Work closely with the Program Manager to monitor program revenues and control program expenditures to ensure accountability and operation within established budget. Work closely with the Program Manager to assist in monitoring casefiles for necessary documentation to ensure compliance with funder requirements and agency quality assurance standards. Cultivate positive relationships with service providers/agencies in support of client access to their benefits, services, or programs. Are you the next Refugee Employment Services Supervisor? Bachelor's degree in social work or related field and one-year experience in social services or a combination of education and experience. Excellent verbal and written communication skills in English Bilingual skills in a common client language are preferred. Must have reliable transportation, a current Texas driver's license, and evidence of auto liability insurance. Must be willing to transport clients in his/her car. Here's the Good Stuff... Full-time salaried position with a starting annual salary of $48,000 based on the minimum requirements. Pay is determined by relevant experience, work history, education and internal equities. Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield Health Savings Account- CCFW contributes $110 per month. 100% Company paid Long Term Disability 100% Company paid Basic Life and AD&D Insurance 16 paid Holidays (including being closed Christmas Eve through New Years Day) Tiered PTO Accrual by tenure: Vacation Time- 100 hours in your first year. Sick Time- 48 hours in your first year. 403(b) with employer match from day one- up to 6% 3 weeks paid parental/critical illness leave Employee Assistance Program CCFW Participates in the Public Service Loan Forgiveness program (PSLF) Mentorship Program Wellness Program Financial Coaching I'm in...next steps. We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: *********************************** Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact! Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.
    $48k yearly 60d ago

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