The Animal Medical Center jobs - 49 jobs

Job Description The Animal Medical Center of Mid America (AMCMA) is looking for an experienced Hospital Manager for our Maryland Heights veterinary hospital, who will be a valued resource for the Medical Director in all hospital operations. You will have an active role in decision-making responsibilities over the staffing and the business in general, and be supported with specialized teams in Marketing, Accounting, and Human Resources. The position is fast-paced and is multi-faceted; our AAHA-accredited veterinary hospital offers digital radiography, digital dental radiography, ultrasound, in-house laboratory, therapeutic laser, full-service dentistry, and a complete range of soft tissue and orthopedic surgeries. As part of the Humane Society of Missouri (HSMO), we serve animals from our shelters and the general public. You will be responsible for: Supervise approximately 20 Veterinary Assistants and Registered Vet Technicians. Maintain an environment that is positive and engaging for employees while holding a high standard of care for our patients. Maintain strong working relationships with employees throughout the organization; collaborate and partner with others to maximize efficiency and idea generation. Assist with interviewing and making hiring decisions. Create work schedules - employees work 4 10-hour shifts, Monday through Saturday (the Practice Manager can choose between work 4 10's or 5 8-hour days). Ensure support staff compliance with established performance standards through accurate performance appraisals, coaching/training and corrective actions when necessary. Maintain optimal inventory levels of both medical and non-medical supplies, and approving invoices for the hospital. Partner with the Assistant Supervisor to create and maintain training, including cross-training in surgery. Work with our Call Center Supervisor to help maintain communication with scheduling or patient care coordination. Serve as a resource for clients in regard to concerns or problems regarding customer service, practice policies, non-payment and/or payment options. Work with the Sr. Practice Manager to maintain consistency on policies and protocols between locations. Investigate the circumstances around bites and other safety incidents to ensure that employees are properly trained and are acting safely. Assist with overseeing cleanliness/maintenance needs of hospital. Partner with the Medical Director to schedule and conduct staff/doctor meetings and staff events. Assist the Medical Director with the preparation and maintenance of necessary reports, records, policies and procedures as required by the State of Missouri, the DEA and the Humane Society of Missouri. Ensure compliance with AAHA Accredited Practice Medical Standards of Care and assists in maintaining AAHA Accreditation. Implement new protocols and policies as needed as discussed by the AMCMA management team. What sets our clinic apart? We've operated a public veterinary practice since 1923. We are practice level Fear Free Certified. We have an integrated Pain Management Center as part of our services. We invest in technology to make diagnostics easier and faster, such as digital imaging, cloud-based pacs, and medical record keeping. We also perform surgical procedures for animals at HSMO prior to adoption. Proceeds from AMCMA support rescue, rehabilitation, and adoption of HSMO animals. There are no after-hour calls or emergencies, and we are closed on all major holidays or in bad weather. Qualifications: A minimum of 2 years of experience as a veterinary clinic practice manager or leadership role - if no prior experience as a practice manager, will be considered for a practice supervisor role. Being a Registered Veterinary Technician in the state of Missouri is preferred but not required. A bachelor's degree is a plus but not required. A successful track record of being able to motivate and retain employees. Great communication and listening skills. Ability to be flexible, empathetic and understanding of staff and client concerns. Willingness to be hands-on in training and have a physical presence in the clinic when needed. Must have a general knowledge of quality assurance and performance in veterinary medicine and be able to act in an advisory role to establish and supervise medical protocols in accordance with the standards of care as required by the Practice Act of the State of Missouri. The Humane Society of Missouri offers competitive wages and excellent benefits: Medical, Dental, and Vision insurance Short-term disability Long-term disability (100% employer paid) Retirement Savings Plan Flexible Spending Accounts Employee Assistance Program Paid time off, including vacation, sick and holiday pay RVT license renewal reimbursement Assistance with paid CE or financial assistance with becoming an RVT Employees are eligible for the following discounts after 90 days of employment: 40% off veterinary services 15% off prescription diets $50 off pet adoptions

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Functional Preventative care and OWPs Position Description Client Service Coordinator - . docx 2 of 3 Last Revised: 08/20/2013 JP Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILLDO) Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i. e. , dogs, cats, birds, reptiles, etc. ) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Description Client Service Coordinator - Job Description. docx 3 of 3 Last Revised: 08/20/2013 JP Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING High School Diploma or equivalent preferred. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred. Medical background (veterinary technician, human healthcare, pharmaceutical, etc. ) with medical terminology training is preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.

Who we are Pet Center Ltd. is Hiring a Kennel Technician! Details * Role: Kennel Technician * Status: Full-time * Salary: Negotiable and based on experience * Schedule: Morning shifts are 7:30 - 10:00 am and afternoon shifts are 3:30 - 6:00 pm. Scheduled days are subject to change. Weekends and holidays are required Is the tagline on your dating profile "Must Love Dogs"? Do you wish someone would bottle the smell of puppy breath already? Do you believe in the saying, "real men love cats?" If so, the team at Pet Center Ltd. wants to talk! Pet Center Ltd. is on the hunt for a kennel technician to add to its fantastic team. Primary duties will include: * Walking dogs * Caring for pet's needs (providing food/water and cleaning kennels) * Medicating pets * Bathing dogs * Cleaning bedding and dishes * Sweeping and mopping facility Shifts are available in the morning (7:30-10:00am) and afternoon (3:30-6:00pm) Schedule will include some weekend and holiday work as well With all the advantages of an established, well-managed practice, and opportunities for personal and professional growth, this may be your time. Ever wonder what it would be like not to work eight days a week? It's hard to imagine, especially during these challenging times in Vet Med, but it's possible! At Pet Center, we take the work-life balance and personal well-being seriously. Our hours reflect our belief in the importance of self-care. We also offer awesome benefits to support a healthy and positive work environment, including: Financial Benefits * A flexible approach to compensation that will reflect your skillset and future performance * 401(k) matching & Roth Retirement Savings Plan * 529 Savings Plan * Referral bonus program Wellness Benefits * Sick Time / Paid Time Off * Free/discounted lab work for all employee pets * Pet discounts on services and products * Pet food discount program Workplace Benefits * Quarterly Team Rewards Bonus Program * Professional development opportunities * Continuing education allowance * Uniform allowance Lifestyle Benefits * Employee Assistance Program * Employee discount program All of our team members should be ready to: * Let your passion for pets and veterinary care shine every day. * Ask for help and offer help to others. * Be positive! Because with the right cattitude, anything is pawsible * Maintain a positive, supportive approach at all times, recognizing that remarkable results are achieved through teamwork and mutual respect. * Possess the confidence to own tasks and responsibilities to deliver positive outcomes What's in it for you: * Flexibility with scheduling to ensure a healthy work-life balance * Rotating weekend shifts Think you're the kennel technician we've been looking for? Let's find you the perfect place in our pack! Apply today so we can get started! Diversity, equity, and inclusion are core values at Pet Center Ltd. and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

More about the Role Reporting into the Practice Manager, the Kennel Assistant provides care to address the needs of patients that are visiting the practice for grooming and / or boarding. The Kennel Assistant ensures that the boarding area is clean and safe for all patients by cleaning cages, runs, and ward areas and washing laundry. The Kennel Assistant walks, feeds, and administers medication to patients (as needed and supervised by Doctor or Technician and based on confidence and experience). Pay: $15 Competencies Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas. Continually looking for ways to help others. Communicating: Conveying boarding outcomes to clients and teammates to ensure successful client care. Active Listening: Following the expressed wishes of clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Provides great care for patients visiting the practice for grooming and / or boarding. Ensures patients are admitted noting the client's specific instructions to ensure a quality outcome including contact information and pick up time. Accurately and legibly records information related to the patient such as feeding schedules, appearance, and behavior during practice visit. Observes patient's appearance and activity for general physical condition, obvious signs of illness, disease and discontent. Appropriately handles patients and as needed, properly restrains hard-to-control patients. Walks patients several times a day to provide exercise and time for elimination of bowels and bladder. Applies knowledge of normal food and liquid requirements and as required, provides special food and liquids. Ensures patients are clean and fresh smelling and have been checked by a Technician / Doctor prior to discharge; ensures patient has all personal property upon exit. Ensures cages and patients are properly numbered and identified and that personal property (toys, treats, blankets, leashes) are stored in the proper areas and identified. Regularly cleans, disinfects and maintain kennels, cages, runs and stalls as often as is necessary to ensure no cages or kennels are soiled and odors are not apparent. Performs general cleaning in other areas of the hospital to control the spread of disease. Washes and sterilizes water and food bowls. Launders and dries towels and blankets. Walks hospital grounds regularly and cleans any trash and stool material; empties trash throughout the practice and grounds. Performs other duties as assigned. Requirements/Qualifications Ability to work on weekends as required Previous veterinary experience preferred Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance Practices OSHA safety techniques including proper PPE Benefits Offered Paid time off Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development Employee Assistance Program Employee Referral Program Benefits offered may vary depending on full or part time employment status according to company policy. Pay Range USD $15.00 - USD $15.00 /Hr.

The primary expectation of the Veterinary Assistant is to integrate as a team member. They are expected to work with Customer Service Representatives, other assistants, veterinarians and veterinary technicians to provide outstanding client service, and exceptional patient care. By emphasizing the team approach, AMCMA maximizes efficiency and together we all achieve excellent Internal Customer Service. The employee has a key role in supporting the flow of clients and pets through the hospital in order to maximize the productivity of the veterinary medical team. Primary duties include but are not limited to: Client education, supporting hospital products and services, supporting other hospital team members, restraint of patients, performing basic veterinary nursing duties, administration of treatments, performing routine laboratory testing, as well as helping keep the clinic and treatment areas clean and operational, stocking the exam rooms and treatment areas, stocking and cleaning the surgical suite, wrapping and autoclaving surgical packs. This position requires a practical knowledge of the hospital's procedures, policies and services; patient treatment protocols; and the standard procedures and terminology used in veterinary hospital. At all times veterinary assistants are expected to follow all AMCMA and HSMO policies including: Internal and External Customer Service Standards as well as established HSMO Safety Standards. In addition, individuals working in the capacity as Training Coordinator are expected to: Prepare, facilitate monitor and document training activities of AMCMA. Inform all employees of additional training opportunities. What sets our clinic apart? -AMCMA is part of the Humane Society of Missouri. -We've operated a public veterinary clinic since 1923. -There are only 16 AAHA accredited non-profit veterinary hospitals in the country, we operate 2 of them. -We are certified Feline Friendly and working toward practice level Fear Free Certification. -Proceeds from AMCMA support rescue, rehabilitation, and adoption of HSMO animals. The Animal Medical Center of Mid America offers competitive wages and excellent benefits: -Medical, Dental, and Vision insurance -Short-term disability -Long-term disability (100% employer paid) -Retirement Savings Plan -Flexible Spending Accounts -Deductible Reimbursement Account -Employee Assistance Program -Paid time off, including vacation, sick and holiday pay Employees are eligible for the following discounts after 90 days of employment: -40% off veterinary services -15% off prescription diets -$50 off adoptions at HSMO -10% off gift shop -Purina for Professionals

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets. Candidates are preferred to reside in the following: DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin Are you competitive and aim to always be #1? Do you love a challenge and solving problems? Have you built energized, passionate, and successful workforce teams? If you answered "yes" to these questions, then we want to hear from you! The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence. As a Veterinary Director of Field Operations, you will: Champion and represent the BluePearl mission and vision in all interactions. Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans. In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives. Manage revenue targets of $100+ million. Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention. Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement. Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth. In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions. Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements. Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies. Maintain current knowledge of information technology as relates to hospital operations. Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets. Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions. Other job duties as assigned Competencies: Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Working Conditions: Approximately 50-75% travel is . Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance. Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options. Parental leave benefits Flexible work schedules 401k and retirement planning Time to reset, rewind, and reflect through our paid time off and floating holiday plans A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

Who we are Rolling Hills Veterinary Hospital is hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Mon-Fri 7:00am- 3pm, rotating Saturdays Our veterinary receptionists are valuable members of Rolling Hills Veterinary Hospital; they provide quality communication and assistance to our patients and their owners. While having fun while doing it! All team members should love pets as much as we do! We are looking for an experienced receptionist who is confident in phone communication, email, and ideally, veterinary software. Here at Rolling Hills Veterinary Hospital, we take work-life balance and personal well-being seriously. We strive to build a supportive, fun environment that encourages camaraderie and opportunities to learn and grow. In addition to practicing excellent medicine with exceptional people, Rolling Hills Veterinary Hospital promotes fantastic work-life balance regular work weeks, no nights, no on-call shifts, no holiday shifts, and awesome benefits. Veterinary Receptionists are under the direct guidance and supervision of the Chief of Staff and the Hospital Manager. Primary Job Responsibilities: Managing multiple phone lines Booking appointments Greeting clients Processing payments Ensuring that the reception area is clean and comfortable for clients and all our patients Benefits You Can't Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Take the next step. You miss every chance you don't take - don't miss this one. Apply today to join our Veterinary Receptionist team at Rolling Hills Veterinary Hospital! Diversity, equity, and inclusion are core values at Rolling Hills Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

SUMMARY OF JOB PURPOSE AND FUNCTION Chief of Staff Springfield, MO The anticipated starting base salary range for individuals expressing interest in this position is $150,000 to $165,000 per year, plus production. Base salary to be determined by the schedule, location, experience, skills, and abilities of the applicant. Increased sign-on offerings and relocation support available. The primary purpose and function of the Chief of Staff is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. This position advocates for pets and their quality of life; builds a long-term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; educates clients and hospital associates on all aspects of pet health. The Chief of Staff partners with the Practice Manager (if applicable) to operate an effective and productive veterinary medical team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital. ESSENTIAL RESPONSIBILITIES AND TASKS The ratio of time spent on leadership duties and practicing veterinarian responsibilities will vary depending on the hospital situation; the Chief of Staff must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20%-30% leadership duties and 70%-80% veterinarian duties. Leadership Responsibilities (approximately 20-30% of time): + Live and exemplify the Five Principles of Mars, Inc. within self and team. + Partner with the Practice Manager (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance. + Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. + Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand. + Identify potential "bottlenecks" and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care. + Partner with the Medical Director, Field Director, and Practice Manager (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate hospital associates. + Direct, lead and mentor Associate Veterinarians to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results. + Work with the Medical Director to establish development plans (PDPs) for the Associate Veterinarians, and focus teams to deliver the practice priorities and exceed goals while building our culture and brand. + Effectively create and maintain veterinarians' schedules and work with Practice Manager to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling. + Provide effective communication between associates, clients, field leadership and Central Team Support. + Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback. + Provide inspirational leadership to the team by creating a positive professional relationship with the Practice Manager, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support. + Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients. + Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Practice Manager (if applicable), Field Director and Medical Director. + Partner with area Field Director and Medical Director to execute market objectives, goals, strategies and measurements (OGSMs). + Participate in market level teams, discussions, and initiatives. + Partner with the Practice Manager to deliver outstanding financial results for assigned hospital. + Responsible for the development of technical, medical skills for veterinary assistants/technicians. + Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines. + Provide leadership to other area hospitals as needed throughout the market. + Ensure compliance with all practice policies and procedures and with all local, state and federal laws. Other job duties as assigned. + Associate Veterinarian Responsibilities (70-80% of time): + Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. + Assimilate information gathered through effective history taking, physical examination and diagnostic workup to arrive at an appropriate and effective clinical decision. + Practice evidence-based medicine and preventive care when data or guidelines exist, using sound judgment when they do not. + Practice veterinary medicine in a manner compliant with the State Veterinary Practice Act, Federal and/or State Controlled Substance laws and Banfield Code of Ethics, along with appropriate medical record documentation; ensure the hospital team maintains complete medical records that meet practice quality control guidelines. + Lead the veterinary hospital team through the daily schedule and caseload, delegating tasks to paraprofessionals and improving hospital efficiency. + Provide professional, efficient and exceptional service, including prescribing and administering preventive care for the wellness needs of pets as well as diagnosing and treating diseases and injuries of pets. + Advocate for preventive care and adoption of wellness plans. + Effectively communicate diagnosis and treatment plan to veterinary medical team and client. + Prescribe and administer drugs and vaccines as appropriate. + Perform surgery on pets as necessary for the treatment of pets within Banfield's protocols, using standard medical instruments and equipment. + Promote the safety of pets, clients and associates by ensuring the hospital team is utilizing safe restraining techniques, following standard practice guidelines, and maintaining clean, sterile and organized treatment areas, exam rooms and laboratory areas. + Strive to achieve performance metrics outlined by medical and field leadership. + Demonstrate integrity and ethics in all actions and behaviors. + Address and resolve client concerns arising from the medical care of a pet. + Develop strong lasting relationships with clients. + Other job duties as assigned. THE FIVE PRINCIPLES + Quality - The consumer is our boss, quality is our work and value for money is our goal. + Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. + Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. + Efficiency - We use resources to the full, waste nothing and do only what we can do best. + Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership · Conflict Management · Customer Focus · Developing Direct Reports · Directing Others · Building Effective Teams Functional · Hiring and Staffing · Communication Skills · Managing and Measuring work · Peer Relationships · Drive for Results CAPABILITIES AND EXPERIENCE (CAN DO) + Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. + Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. + Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. + Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. + Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. + Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. + Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) + Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. + Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. + Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. + Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. + Independence - Able and willing to perform tasks and duties without supervision. + Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS + Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) + Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. + The noise level in the work environment is moderately high. + Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. + Requires sufficient ambulatory skills in order to perform duties while at hospital. + Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. + Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment. + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. + Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. + Some travel required, to assist other area hospitals as well as for vendor visits and associate education. + Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working. EXPERIENCE, EDUCATION AND/OR TRAINING + Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required. + Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board. + Two years clinical experience required. + 1-3 years coaching and developing associate doctors required. + Meets all required clinical competencies. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Job Description We are seeking a client-focused, full-time veterinary surgeon to provide a wide range of surgical services including soft tissue and orthopedic procedures, as well as take outpatient appointments as time allows. Our AAHA accredited veterinary hospitals offer digital radiography, ultrasound, in-house laboratory, therapeutic laser, full-service dentistry with digital dental radiography, and a wide range of soft tissue and orthopedic surgeries. Our Pain Management Centers also offer rehabilitation services. Our veterinarians enjoy a 40-hour work week, with a consistent schedule. There are no after-hours calls or emergencies, and we are closed on all major holidays. Veterinarians earn generous paid vacation, paid sick time, and five floating holidays per year. In addition to our standard benefits, we also offer our veterinarians: $120,000 minimum base salary. negotiable based on education, experience, and other relevant credentials. Commission opportunity - our average annual total compensation range for this position is $120,000 to $165,000. Hiring bonus of up to $100,000. Continuing education expenses and CE paid time off. MO Veterinary License, DEA and MO Controlled Substance License paid. Liability coverage (AVMA-PLIT). Annual membership dues paid for professional organizations. Relocation assistance. Why work for a not-for profit? The Federal government offers Public Service Loan Forgiveness (PSLF) for Federal student loan balances after 10 years of employment in not-for-profit organizations! See Public Service Loan Forgiveness | Federal Student Aid for more information. You will contribute to our Mission of giving animals in need the second chance they deserve. All revenue from our hospitals is reinvested into our shelters. What sets our clinic apart? The Animal Medical Center of Mid America is a part of the Humane Society of Missouri who has been providing veterinary services to the public since 1923. We are open to the public and have a wide variety of clients and are dedicated to providing the best medical care for pets. We are AAHA-accredited and a Fear Free™ certified practice. We invest in technology such as cloud based PACS and medical record keeping. What are the requirements? Doctor of Veterinary Medicine (DVM) degree from an accredited university. Surgical residency trained and/or 10 years of relevant experience. Or an equivalent combination of training and experience suitable to our needs. DVM licensure in good standing to practice in the state of Missouri or eligible. DEA licensure in good standing or eligible. Federal Accreditation or eligible. Maintain cooperative relationships with primary care veterinarians, associated hospital departments, HSMO teammates and others contacted in the course of work. A commitment to practicing a high standard of medicine to include spectrum of care as necessary, upholding the veterinary code of ethics. Bonus point if you... Have an interest and/or training in canine rehabilitation and pain management. Are experienced in abdominal ultrasound or willingness to take training.

Practice Even before opening the doors of the Animal Medical Center of Troy, MO in the spring of 2000, our goal was to practice the best possible veterinary medicine while fostering a friendly environment with a highly knowledgeable staff. Today, we have more than achieved that goal. What began as a small practice with one veterinarian and only a few exam rooms has now been transformed into an 8,600 square foot facility with two full-time doctors offering everything from routine wellness care to state-of-the-art diagnostics, surgery, cancer care, and even laser therapy. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School

The Assistant Supervisor for the Animal Medical Center of Mid-America supervises and coordinates daily activities of veterinary technicians and assistants by performing the following duties: Perform a variety of animal health care treatments and tests to assist veterinarians in the clinic and surgery. Assure the clinic is running on time and problem free. Makes recommendations on improvements. Primary responsibility for supervising the daily workflow of clients and patients, the veterinary technicians and assistants and coordinating with Practice Manager on scheduling. Responsible for training & monitoring veterinary technicians and assistants. Maintains inventory control, pharmacies and drug logs. Performs regular maintenance and software updates on the Abaxis/Idexx blood work machines. Ensures that staff are trained and performing daily maintenance and cleaning. Collaborate with the Practice Manager on interviewing and hiring of veterinary technicians and assistants. Collaborate with Practice Manager on performance appraisals, reward and progressively disciple of employees. Focus team on customer service standards while working to resolve client complaints and problems in coordination with the Practice Manager. Focus team on safety standards, maintain AAHA & OSHA standards at all times. Other duties may be assigned. Requirements: Associate's degree or equivalent from two-year college or technical school. Missouri Veterinary Technician License Some lead/supervisory experience is preferred. Competitive wages & excellent benefits: • Medical, Dental, Vision Insurance • Short-term Disability Insurance • Long-term Disability Insurance (100% employer-paid) • Retirement Savings Plan • Flexible Spending Accounts • Deductible Reimbursement Account • Employee Assistance Program • Paid Time Off, including Vacation, Sick & Holiday Pay Additional perks & discounts include: • 40% off AMCMA services & medications • 15% off prescription foods • $50 off pet adoptions • 10% off at gift shops • Purina for Professionals - discounted pet food & delivery

We are currently seeking a Temporary, Part-Time Contact Center Representative with high-volume call center experience, for our Animal Medical Center of Mid-America (AMCMA) St. Louis City Location. Contact Center Representatives are expected to be able to direct questions to our medical team (assistants, licensed techs, or veterinarians), as needed, and answer questions for clients regarding services and products within the hospital. Previous call center and animal health knowledge preferred. This role would help take calls from roughly 8am - 2pm Monday - Friday. Duties include, but are not limited to: Answering incoming phone calls and electronic communications Maintaining accurate records in AMCMA databases Scheduling appointments Cashier duties Maintaining client and patient confidentiality of information. This person must be extraordinary at establishing and maintaining strong working relationships and maintaining a positive and professional public image at all times. Must also have excellent customer service, communication, teamwork and problem solving skills in a fast-paced environment. Starting wage is $14/hour. What sets our hospital apart? -AMCMA is part of the Humane Society of Missouri. -We've operated a public veterinary clinic since 1923. -There are only 16 AAHA accredited non-profit veterinary hospitals in the country, we operate 2 of them. -We are certified Feline Friendly and practice level Fear Free Certification. -Proceeds from AMCMA support rescue, rehabilitation, and adoption of HSMO animals.

Job Description Were you the kid who dreamed of becoming a vet? Here's your chance to start that journey. The Animal Medical Center of Mid-America (AMCMA), operated by the Humane Society of Missouri, is hiring a Veterinary Assistant at our AAHA-accredited, not-for-profit veterinary clinic and surgery center. This is a hands-on opportunity to build your skills and explore a variety of career paths in veterinary medicine. Many of our former assistants have gone on to vet tech programs or veterinary school. Whether you're just starting out or looking to grow your experience, you'll be part of a fast-paced, compassionate team that makes a real impact every day. As part of HSMO, proceeds from our clinic support the rescue, rehabilitation, and adoption of animals in need-so every shift directly supports our mission. In this role, you will: Assist veterinarians with animal restraint Prepare vaccines, medications, and lab samples Support surgical prep and monitor anesthesia Educate clients and help manage appointments, invoicing, and follow-ups Maintain medical records and assist with cleaning and sterilizing equipment What we're looking for: Experience handling or restraining animals Excellent communication and customer service skills Positive attitude and ability to work well in a team Veterinary clinic experience preferred but not required Schedule & Pay: Full-time: Four 10-hour shifts Monday through Saturday (Saturday shifts are 8 hours) Starting at $17/hour, with higher pay considered based on experience Employee Benefits: Paid time off (vacation, sick, and holidays) Medical, dental, and vision insurance Employer-paid Long term disability and life insurance Short-term disability Retirement savings plan Individual Fear Free Certification Rewards for great attendance Employee Discounts (after 90 days): 40% off veterinary services 15% off prescription diets $50 off pet adoptions at HSMO 10% off gift shop Purina for Professionals discount

The Animal Medical Center of Mid-America is looking to hire a Clinic Assistant or a Registered Vet Technician with veterinary hospital experience to work in the AAHA-accredited veterinary clinic and surgery center in St Louis City. Clinic Assistant: This position plays an integral role in assisting the veterinary staff and technicians in the clinical and surgical treatment of animals in the clinic. This individual should have animal handling and restraining experience, experience in a veterinary hospital setting, be extraordinary at establishing and maintaining strong working relationships, and maintain a positive and professional public image at all times. Excellent customer service, team skills, and the ability to work well in a fast-paced environment are necessary. Must be available for shifts Monday through Saturday. Registered Vet Tech: This is an excellent opportunity for an individual that possesses knowledge of animal health care, animal restraint techniques, and surgery preparation in addition to being detail-oriented and having excellent communication and multi-tasking skills. A commitment to client education and communication is required for this position. Our Registered Veterinary Technician will: Assist veterinarians in animal restraint and use of surgical equipment, Prepare animals for treatment and/or surgery, Maintain medical records, Monitor anesthetic procedures, Administer and dispense medications, Apply splints/bandages, and Clean/disinfect medical and surgical equipment. The ideal candidate will be excellent at maintaining strong working relationships with HSMO coworkers and customers and maintaining a positive and professional public image at all times. This individual should have animal handling/restraining experience, be able to lift animals, and have experience in a veterinary hospital setting. Must be available for shifts Monday through Saturday. What sets our clinic apart? -AMCMA is part of the Humane Society of Missouri. -We've operated a public veterinary clinic since 1923. -There are only 16 AAHA accredited non-profit veterinary hospitals in the country, we operate 2 of them. -We practice Fear Free techniques and are working toward practice level Fear Free Certification. -Proceeds from AMCMA support rescue, rehabilitation, and adoption of HSMO animals. The Animal Medical Center of Mid America offers competitive wages and excellent benefits: -Medical, Dental, and Vision insurance -Short-term disability -Long-term disability (100% employer paid) -Retirement Savings Plan -Flexible Spending Accounts -Deductible Reimbursement Account -Employee Assistance Program -Paid time off, including vacation, sick and holiday pay Employees are eligible for the following discounts after 90 days of employment: -40% off veterinary services -15% off prescription diets -$50 off adoptions at HSMO -10% off gift shop -Purina for Professionals

Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Description - External ESSENTIAL RESPONSIBILITIES AND TASKS · Live and exemplify the Five Principles of Mars, Inc. within self and team. · Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. · Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. · Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. · Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services · Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. · Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. · Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. · Conduct administrative functions as necessary. · Other job duties as assigned. THE FIVE PRINCIPLES · Quality - The consumer is our boss, quality is our work and value for money is our goal. · Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. · Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. · Efficiency - We use resources to the full, waste nothing and do only what we can do best. · Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership - Customer Focus - Peer Relationships - Integrity & Trust - Action Oriented - Listening Functional - Preventative care and OWPs - Communication Skills - Client Service Skills - Priority Setting - Time Management CAPABILITIES AND EXPERIENCE (CAN DO) · Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. · Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. · Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. · Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. · Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. · Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. · Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. · Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILL DO) · Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. · Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. · Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. · Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. · Independence - Able and willing to perform tasks and duties without supervision. · Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS · Ability to work at a computer for long periods of time. · Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) · Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. · Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. · The noise level in the work environment is moderately high. · Requires sufficient ambulatory skills in order to perform duties while at hospital. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. · Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. · Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. · Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING · High School Diploma or equivalent preferred. · Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. · One year related experience required with customer service preferred. · Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

AREA CHIEF OF STAFF - Tiffany Springs, Liberty, Ward Parkway, Independence SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES AND TASKS + Live and exemplify the Five Principles of Mars, Inc. within self and team. + Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. + Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. + Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers. + Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals. + Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role. + Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs. + Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations. + Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team. + Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. + Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. + Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps. + Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention. + Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care. + Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. + Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience. + Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. + Other job duties as assigned. THE FIVE PRINCIPLES + Quality - The consumer is our boss, quality is our work, and value for money is our goal. + Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. + Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. + Efficiency - We use resources to the full, waste nothing and do only what we can do best. + Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership + Plans and Aligns + Drives Vision and Purpose + Develops Talent + Manages Conflict + Financial Acumen + Managers Complexity + Functional + Attracts Top Talent + Communicates Effectively + Drives Results + Ensures Accountability + Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) + Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. + Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. + Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. + Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. + Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. + Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. + Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) + Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. + Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. + Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. + Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. + Independence - Able and willing to perform tasks and duties without supervision. + Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS + Ability to work at a computer for long periods of time. + Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. + Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. + Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. + Requires sufficient ambulatory skills in order to perform duties while at hospital. + Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. + Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment. + The noise level in the work environment is moderately high. + Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. + Some travel required, to assist other area hospitals as well as for vendor visits and associate education. + Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING + Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. + Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. + 3 years of experience in small animal medicine and surgery practice. BENEFITS & COMPENSATION · Salary range for this role is $150,000 - $165,000. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked. · Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: o Medical, Dental, Vision o Basic Life (company paid) & Supplemental Life o Short- and Long-Term Disability (company paid) o Flexible Spending Accounts o Commuter Benefits* o Legal Plan* o Health Savings Account with company funding o 401(k) with generous company match* o Paid Time Off & Holidays* o Paid Parental Leave o Student Debt Program (for FT DVMs) o Continuing Education allowance for eligible positions* o Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Who we are Pet Center Ltd is hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: 7:25 am - 5 pm Monday, Wednesday, Thursday, Friday, and 7:30 am - 12 pm alternating Saturdays Are you passionate about creating amazing experiences for clients and their pets? Do you thrive in a fast-paced, team-oriented environment where every day brings wagging tails, happy faces, and the occasional kitten cuddle break? If so, we want to meet you! Pet Center Ltd is looking for an enthusiastic, organized, and compassionate Veterinary Receptionist to join our fantastic team of professionals who are dedicated to providing outstanding patient care and exceptional client service. If you have strong communication skills, a knack for multitasking, and a genuine love for animals, you'll fit right in. Have some killer client communication skills to bring to the table? Fantastic! Want to show off those phenomenal time-management and organizational skills you've worked hard to master? We can't wait to see you in action! Why Our Veterinary Receptionists Love Pet Center Ltd Consistent scheduling with a focus on work-life balance Team-first culture that's supportive, fun, and big on growth Leadership that listens and invests in your development Mentorship, continuing education, and real career pathways What Our Veterinary Receptionists Bring Reliability and professionalism in a fast-paced setting A love for teamwork, teaching, and being taught Commitment to compassionate medicine and a great client experience A passion for pets and the people who love them A positive, can-do attitude - because with the right cattitude, anything is pawsible! Empathy and professionalism when working with clients and teammates The confidence to take ownership of your work and deliver great outcomes A desire to grow, learn, and support others along the way What You'll Do Let your passion for excellent patient care shine - every day Communicate with warmth, clarity, and confidence Support teammates and welcome learning (yours and theirs) Celebrate the moments that matter - birthdays, babies, anniversaries Listen like a pro while clients tell you why their pet is the G.O.A.T. Benefits You Can't Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Think you're the veterinary receptionist we've been waiting for? Purr-fect! Apply today - we can't wait to meet you and welcome you to the Pet Center Ltd family. Diversity, equity, and inclusion are core values at Pet Center Ltd and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Practice Even before opening the doors of the Animal Medical Center of Troy, MO in the spring of 2000, our goal was to practice the best possible veterinary medicine while fostering a friendly environment with a highly knowledgeable staff. Today, we have more than achieved that goal. What began as a small practice with one veterinarian and only a few exam rooms has now been transformed into an 8,600 square foot facility with two full-time doctors offering everything from routine wellness care to state-of-the-art diagnostics, surgery, cancer care, and even laser therapy. Position Purpose Come extern with us! Heartland Veterinary Partners' Externship Program works to provide veterinary students with hands-on experience and mentorship to help have them 'practice ready' by their first day in practice. Externships are typically 2 weeks long and Heartland will cover the cost of lodging if needed. Length of externship is flexible & we can support your preceptorship documentation as well. Requirements/Qualifications Eligibility Must be currently enrolled in an AVMA Accredited Veterinary School Must be able to provide student PLIT

The Animal Medical Center of Mid-America is looking to hire a Clinic Assistant or a Registered Vet Technician with veterinary hospital experience to work in the AAHA-accredited veterinary clinic and surgery center in Maryland Heights. Clinic Assistant: This position plays an integral role in assisting the veterinary staff and technicians in the clinical and surgical treatment of animals in the clinic. This individual should have animal handling and restraining experience, experience in a veterinary hospital setting, be extraordinary at establishing and maintaining strong working relationships, and maintain a positive and professional public image at all times. Excellent customer service, team skills, and the ability to work well in a fast-paced environment are necessary. Must be available for shifts Monday through Saturday. Minimum starting pay is $14/hour. Registered Vet Tech: This is an excellent opportunity for an individual that possesses knowledge of animal health care, animal restraint techniques, and surgery preparation in addition to being detail-oriented and having excellent communication and multi-tasking skills. A commitment to client education and communication is required for this position. Our Registered Veterinary Technician will: Assist veterinarians in animal restraint and use of surgical equipment, Prepare animals for treatment and/or surgery, Maintain medical records, Monitor anesthetic procedures, Administer and dispense medications, Apply splints/bandages, and Clean/disinfect medical and surgical equipment. The ideal candidate will be excellent at maintaining strong working relationships with HSMO coworkers and customers and maintaining a positive and professional public image at all times. This individual should have animal handling/restraining experience, be able to lift animals, and have experience in a veterinary hospital setting. Must be available for shifts Monday through Saturday. Minimum starting pay is $16/hour. What sets our clinic apart? -AMCMA is part of the Humane Society of Missouri. -We've operated a public veterinary clinic since 1923. -There are only 16 AAHA accredited non-profit veterinary hospitals in the country, we operate 2 of them. -We practice Fear Free techniques and are working toward practice level Fear Free Certification. -Proceeds from AMCMA support rescue, rehabilitation, and adoption of HSMO animals. The Animal Medical Center of Mid America offers competitive wages and excellent benefits: -Medical, Dental, and Vision insurance -Short-term disability -Long-term disability (100% employer paid) -Retirement Savings Plan -Flexible Spending Accounts -Deductible Reimbursement Account -Employee Assistance Program -Paid time off, including vacation, sick and holiday pay Employees are eligible for the following discounts after 90 days of employment: -40% off veterinary services -15% off prescription diets -$50 off adoptions at HSMO -10% off gift shop -Purina for Professionals