The Animal Medical Center jobs in Saint Louis, MO

Practice Even before opening the doors of the Animal Medical Center of Troy, MO in the spring of 2000, our goal was to practice the best possible veterinary medicine while fostering a friendly environment with a highly knowledgeable staff. Today, we have more than achieved that goal. What began as a small practice with one veterinarian and only a few exam rooms has now been transformed into an 8,600 square foot facility with two full-time doctors offering everything from routine wellness care to state-of-the-art diagnostics, surgery, cancer care, and even laser therapy. Position Purpose Associate Veterinarian (DVM) - All Experience Levels Welcome! | Animal Medical Center of Troy 40 Professional Pkwy, Troy, MO 63379 Up to $20,000 in Sign-On Bonuses Available! Ready to practice great medicine, build meaningful connections with your patients and team, and actually enjoy going to work each day? We've got the perfect opportunity for you! Animal Medical Center of Troy is on the lookout for a passionate, friendly, and driven Associate Veterinarian (DVM) to join our incredible crew! Whether you're a seasoned pro or a brand-new grad, we're here to support you every step of the way with solid mentorship, a collaborative team, and a whole lot of fun along the way. What Makes Us Awesome: Team-Oriented Culture - We're a group of animal lovers who truly enjoy working together. No drama, just support, collaboration, and laughs. Mentorship for New Grads - You'll never feel like you're on an island. We've got your back with hands-on mentorship, guidance, and a caring leadership team invested in your growth. Modern Facility, Compassionate Care - We combine cutting-edge tools with a family feel. Our clients know us, trust us, and love how we care for their pets like our own. Flexible & Supportive Environment - Life happens-we get it. We're here to help you thrive in and out of the clinic. What You'll Do: Provide high-quality, compassionate veterinary care to a variety of furry patients Collaborate with fellow DVMs and skilled support staff who make your day run smoother Build relationships with pet parents who genuinely appreciate your work Learn and grow daily in a positive, encouraging setting Who You Are: A licensed DVM (or soon-to-be) ready to make a difference A team player with a great attitude and genuine passion for animal health Open to mentorship or mentoring others-we love sharing knowledge! Someone who thrives in a supportive, client-focused practice Perks & Benefits: Up to $20,000 in Sign-On Bonuses! Competitive salary + production bonus potential Medical, dental, and vision insurance 401K with match CE allowance + paid CE time Licensure and dues covered Let's talk about what you're looking for in your next role-we're excited to meet you! Essential Responsibilities Examine and treat companion animals to detect and determine the nature of disease or injuries. Operate diagnostic equipment and collect diagnostic samples as well as interpret results. Advise pet owners on preventative care and treatment options. Perform surgery and prescribe medication as needed. Provide counsel around pet end of life care. Maintain patients' medical records. Ensures compliance with veterinary ethics and relevant statues, policies, and procedures. Requirements/Qualifications Doctor of Veterinary Medicine degree from an accredited AVMA institution. Appropriate state licensure. Eligibility to obtain DEA/BNDD. Excellent verbal and written communication skills. Demonstrates professional and courteous presentation consistently with staff and clients. Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance. Benefits Offered Competitive Compensation - All salary ranges are negotiable based on experience Unlimited personal time Bonus incentives Health insurance; dental insurance; vision insurance Retirement benefits (401(k), Roth(k) with match) CE and licensure reimbursement Flexible work schedules Managing career path development Employee Assistance Program DVM Referral Program Mental Health Resources Relocation assistance available Pay Range USD $100,000.00 - USD $120,000.00 /Yr.

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Functional Preventative care and OWPs Position Description Client Service Coordinator - . docx 2 of 3 Last Revised: 08/20/2013 JP Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILLDO) Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i. e. , dogs, cats, birds, reptiles, etc. ) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Description Client Service Coordinator - Job Description. docx 3 of 3 Last Revised: 08/20/2013 JP Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING High School Diploma or equivalent preferred. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred. Medical background (veterinary technician, human healthcare, pharmaceutical, etc. ) with medical terminology training is preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Veterinary Practice Manager at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path. Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Employment Type: Full-Time Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.). A Day in the Life of a Banfield Practice Manager The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for: Educating associates on Banfield guidelines/practices Budgeting and planning for the hospital Dealing with daily operations Scheduling associates, coordinating time off and managing continuing education needs Commitment Beyond Qualifications The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have: Strong organizational, communication and interpersonal skills A knack for problem solving Conflict management experience Leadership and analytical know-how Caring for Those Who Care: Benefits for a Banfield Practice Manager We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too. Personal Health, Savings, and Wellness Benefits We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility). Potential as Big as Your Passion We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing: Connections to learning experiences Networking opportunities Ways to give back to your community through volunteerism A Support Structure That Helps You Thrive As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general. Start your Banfield Career as a Practice Manager Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession. BENEFITS & COMPENSATION Salary range for this role is $63,822.10 - $85,187.47. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked. Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: Medical, Dental, Vision Basic Life (company paid) & Supplemental Life Short- and Long-Term Disability (company paid) Flexible Spending Accounts Commuter Benefits* Legal Plan* Health Savings Account with company funding 401(k) with generous company match* Paid Time Off & Holidays* Paid Parental Leave Student Debt Program (for FT DVMs) Continuing Education allowance for eligible positions* Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. PET CARE ASSISTANT A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communication. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. JOB SUMMARY The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS · Live and exemplify the Five Principles of Mars, Inc. within self and team. · Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecals, smears, and skin scrapings as allowed by state rules and regulations. · Maintain the flow of the Cycle of Service in accordance with position. Provide Client Education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed basis. · Hold or restrain pets during examination, treatment, or inoculation. · Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations. · Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician). · Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician. · Clean the surgical suite and instruments. · Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols · Other job duties as assigned. THE FIVE PRINCIPLES Every associate including the Pet Care Assistant has an important contribution to make to the veterinary team. We're looking for Pet Care Assistants who are dedicated to their work, have a positive attitude and use our Five Principles: · Quality - The consumer is our boss, quality is our work, and value for money is our goal. · Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. · Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. · Efficiency - We use resources to the full, waste nothing and do only what we can do best. · Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS Capabilities and Experience (can do) · Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. · Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. · Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. · Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. · Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. · Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. · Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. · Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. Attitudes (will do) · Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. · Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. · Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. · Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. · Independence - Able and willing to perform tasks and duties without supervision as appropriate. · Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. Special Working Conditions · Ability to work at a computer for long periods of time. · Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) · Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. · Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. · The noise level in the work environment is moderately high. · Requires sufficient ambulatory skills to perform duties while at hospital. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. · Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. · Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. · Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Experience, Education and/or Training · High School Diploma preferred. · Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. · One year of related experience required with customer service preferred. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: · Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. · Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* · Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* · Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* · Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. · Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. · Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. · Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. · Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. · Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* · Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* · Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. · Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. · Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* · Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* · Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* · Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* · Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* · Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR P WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location or applicable minimum wage laws. ETS. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location or applicable minimum wage laws. The pay range for this role is $15.00 - $16.91 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

The primary expectation of the Veterinary Assistant is to integrate as a team member. They are expected to work with Customer Service Representatives, other assistants, veterinarians and veterinary technicians to provide outstanding client service, and exceptional patient care. By emphasizing the team approach, AMCMA maximizes efficiency and together we all achieve excellent Internal Customer Service. The employee has a key role in supporting the flow of clients and pets through the hospital in order to maximize the productivity of the veterinary medical team. Primary duties include but are not limited to: Client education, supporting hospital products and services, supporting other hospital team members, restraint of patients, performing basic veterinary nursing duties, administration of treatments, performing routine laboratory testing, as well as helping keep the clinic and treatment areas clean and operational, stocking the exam rooms and treatment areas, stocking and cleaning the surgical suite, wrapping and autoclaving surgical packs. This position requires a practical knowledge of the hospital's procedures, policies and services; patient treatment protocols; and the standard procedures and terminology used in veterinary hospital. At all times veterinary assistants are expected to follow all AMCMA and HSMO policies including: Internal and External Customer Service Standards as well as established HSMO Safety Standards. In addition, individuals working in the capacity as Training Coordinator are expected to: Prepare, facilitate monitor and document training activities of AMCMA. Inform all employees of additional training opportunities. What sets our clinic apart? -AMCMA is part of the Humane Society of Missouri. -We've operated a public veterinary clinic since 1923. -There are only 16 AAHA accredited non-profit veterinary hospitals in the country, we operate 2 of them. -We are certified Feline Friendly and working toward practice level Fear Free Certification. -Proceeds from AMCMA support rescue, rehabilitation, and adoption of HSMO animals. The Animal Medical Center of Mid America offers competitive wages and excellent benefits: -Medical, Dental, and Vision insurance -Short-term disability -Long-term disability (100% employer paid) -Retirement Savings Plan -Flexible Spending Accounts -Deductible Reimbursement Account -Employee Assistance Program -Paid time off, including vacation, sick and holiday pay Employees are eligible for the following discounts after 90 days of employment: -40% off veterinary services -15% off prescription diets -$50 off adoptions at HSMO -10% off gift shop -Purina for Professionals

Job Description Were you the kid who dreamed of becoming a vet? Here's your chance to start that journey. The Animal Medical Center of Mid-America (AMCMA), operated by the Humane Society of Missouri, is hiring a Veterinary Assistant at our AAHA-accredited, not-for-profit veterinary clinic and surgery center. This is a hands-on opportunity to build your skills and explore a variety of career paths in veterinary medicine. Many of our former assistants have gone on to vet tech programs or veterinary school. Whether you're just starting out or looking to grow your experience, you'll be part of a fast-paced, compassionate team that makes a real impact every day. As part of HSMO, proceeds from our clinic support the rescue, rehabilitation, and adoption of animals in need-so every shift directly supports our mission. In this role, you will: Assist veterinarians with animal restraint Prepare vaccines, medications, and lab samples Support surgical prep and monitor anesthesia Educate clients and help manage appointments, invoicing, and follow-ups Maintain medical records and assist with cleaning and sterilizing equipment What we're looking for: Experience handling or restraining animals Excellent communication and customer service skills Positive attitude and ability to work well in a team Veterinary clinic experience preferred but not required Schedule & Pay: Full-time: Four 10-hour shifts Monday through Saturday (Saturday shifts are 8 hours) Starting at $17/hour, with higher pay considered based on experience Employee Benefits: Paid time off (vacation, sick, and holidays) Medical, dental, and vision insurance Employer-paid Long term disability and life insurance Short-term disability Retirement savings plan Individual Fear Free Certification Rewards for great attendance Employee Discounts (after 90 days): 40% off veterinary services 15% off prescription diets $50 off pet adoptions at HSMO 10% off gift shop Purina for Professionals discount

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership ¢ Customer Focus ¢ Peer Relationships ¢ Integrity & Trust ¢ Action Oriented ¢ Listening Functional ¢ Preventative care and OWPs ¢ Communication Skills ¢ Client Service Skills ¢ Priority Setting ¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl

Veterinary Assistant Careers at Banfield Pet Hospital For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you 'll have the chance to advocate for pets and educate clients on all aspects of pet health. In addition, if your goal is to advance in your career, you 'll have access to a variety of learning and development opportunities along the way. Job Description Summary: The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care. Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. High school diploma or equivalent preferred. Preferred Experience: Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice. A Day in the Life of a Banfield Veterinary Assistant The Vet Assistant provides professional, efficient and exceptional service at all times, making sure that clients and pets are comfortable in the hospital. You will use your technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Other responsibilities include: Helping maintain the flow of patients Communicating with the veterinarian and vet techs Carrying out or setting up procedures that do not require veterinarian or vet tech assistance Adhering to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized Educating clients about our Optimum Wellness Plans and the importance of preventive care Mentoring other members of the hospital team Commitment Beyond Qualifications Every associate including the Vet Assistant has an important contribution to make to the veterinary team. We 're looking for Vet Assistants who are dedicated to their work, have a positive attitude and use our Five Principles -- Quality, Responsibility, Mutuality, Efficiency and Freedom ' as their guide. In addition, our Vet Assistants are: Action Oriented Customer Focused Good Listeners Effective Communicators Caring for Those Who Care: Benefits for a Banfield Veterinary Assistant When it comes to benefits, we support your personal wellness and professional development. We offer a wide range of perks and programs that help you take care of yourself and your family "including your pets. Personal Health, Savings, and Wellness Benefits Every team member needs to be appreciated. All Vet Assistants receive a generous benefits package including 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates based on eligibility. Potential as Big as Your Passion Whether you 're a new Vet Assistant, have been working for years or are changing careers, we 'll support your professional growth with: Performance development plans designed to help you reach your established careers goals Relevant learning opportunities Networking events Ways to offer your skills to your community A Support Structure That Helps You Thrive We 've created a one-of-a-kind leadership structure throughout our practice that includes support from our Corporate headquarters, the field and hospital level. Together we are a team, making a real impact on pet health care in hospitals, communities and the field of veterinary medicine. Start your Banfield Career as a Veterinary Assistant Learn more about the impact you can make as

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. • Scheduling and confirming appointments. • Placing outbound calls for follow-ups and reaching out to prospective clients. • Presenting and explaining fees, including processing payments. • Recommending, selecting, and obtaining products and services, including prescriptions. • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). • Managing medical records, charts, reports and correspondence. • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

Job Description Would you like to apply your skills as an RVT in a not-for-profit environment that supports animal welfare? As part of the Humane Society of Missouri, the Animal Medical Center of Mid-America is looking to hire a Registered Vet Technician to work in our AAHA-accredited veterinary clinic and surgery center. Experience is preferred but not required. This is an excellent opportunity for an individual that possesses knowledge of animal health care, animal restraint techniques, and surgery preparation in addition to being detail-oriented and having excellent communication and multi-tasking skills. A commitment to client education and communication is required for this position. The Registered Veterinary Technician will: Assist veterinarians in animal restraint and use of surgical equipment Provide nursing care to patients Prepare pets for surgery and assist doctors during surgery Maintain medical records, including logging-controlled drugs Anesthetic inductions and patient monitoring during anesthetic procedures Administer and dispense medications Apply splints/bandages, and perform laboratory diagnostic testing Clean/disinfect medical and surgical equipment The ideal candidate will be excellent at maintaining strong work relationships with coworkers and customers and maintaining a positive, professional public image. This individual should have animal handling/restraining experience, be able to lift animals, and have experience in a veterinary hospital setting. Full-time employees work four 10-hours shifts, Monday through Saturday. (Saturday shifts are 8 hours.) What sets our hospital apart? AMCMA is part of the Humane Society of Missouri. We've operated a public veterinary clinic since 1923. There are only 16 AAHA accredited non-profit veterinary hospitals in the country, we operate 2 of them. Fear Free Practice level Certification Proceeds from AMCMA support rescue, rehabilitation, and adoption of HSMO animals. The Humane Society of Missouri offers competitive wages and excellent benefits: Medical, Dental, and Vision insurance Short-term disability Long-term disability (100% employer paid) Retirement Savings Plan Flexible Spending Accounts Employee Assistance Program Paid time off, including vacation, sick and holiday pay Paid Missouri State Licensure Annual CE allowance Individual Fear Free Certification Free uniforms and attendance incentives Employees are eligible for the following discounts after 90 days of employment: 40% off veterinary services 15% off prescription diets $50 off adoptions at HSMO 10% off gift shop Purina for Professionals discount

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Veterinary Practice Manager at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path. Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Employment Type: Full-Time Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.). A Day in the Life of a Banfield Practice Manager The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for: Educating associates on Banfield guidelines/practices Budgeting and planning for the hospital Dealing with daily operations Scheduling associates, coordinating time off and managing continuing education needs Commitment Beyond Qualifications The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have: Strong organizational, communication and interpersonal skills A knack for problem solving Conflict management experience Leadership and analytical know-how Caring for Those Who Care: Benefits for a Banfield Practice Manager We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too. Personal Health, Savings, and Wellness Benefits We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility). Potential as Big as Your Passion We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing: Connections to learning experiences Networking opportunities Ways to give back to your community through volunteerism A Support Structure That Helps You Thrive As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general. Start your Banfield Career as a Practice Manager Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession. BENEFITS & COMPENSATION Salary range for this role is ENTER SALARY RANGE. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked. Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: Medical, Dental, Vision Basic Life (company paid) & Supplemental Life Short- and Long-Term Disability (company paid) Flexible Spending Accounts Commuter Benefits* Legal Plan* Health Savings Account with company funding 401(k) with generous company match* Paid Time Off & Holidays* Paid Parental Leave Student Debt Program (for FT DVMs) Continuing Education allowance for eligible positions* Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT Veterinary Practice Manager at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path. Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Employment Type: Full-Time Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.). A Day in the Life of a Banfield Practice Manager The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for: Educating associates on Banfield guidelines/practices Budgeting and planning for the hospital Dealing with daily operations Scheduling associates, coordinating time off and managing continuing education needs Commitment Beyond Qualifications The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have: Strong organizational, communication and interpersonal skills A knack for problem solving Conflict management experience Leadership and analytical know-how Caring for Those Who Care: Benefits for a Banfield Practice Manager We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too. Personal Health, Savings, and Wellness Benefits We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility). Potential as Big as Your Passion We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing: Connections to learning experiences Networking opportunities Ways to give back to your community through volunteerism A Support Structure That Helps You Thrive As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general. Start your Banfield Career as a Practice Manager Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession. BENEFITS & COMPENSATION Salary range for this role is $63,822.10 - $85,187.47. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked. Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: Medical, Dental, Vision Basic Life (company paid) & Supplemental Life Short- and Long-Term Disability (company paid) Flexible Spending Accounts Commuter Benefits* Legal Plan* Health Savings Account with company funding 401(k) with generous company match* Paid Time Off & Holidays* Paid Parental Leave Student Debt Program (for FT DVMs) Continuing Education allowance for eligible positions* Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Functional Preventative care and OWPs Position Description Client Service Coordinator - . docx 2 of 3 Last Revised: 08/20/2013 JP Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILLDO) Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i. e. , dogs, cats, birds, reptiles, etc. ) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Description Client Service Coordinator - Job Description. docx 3 of 3 Last Revised: 08/20/2013 JP Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING High School Diploma or equivalent preferred. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred. Medical background (veterinary technician, human healthcare, pharmaceutical, etc. ) with medical terminology training is preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.

Veterinary Assistant Careers at Banfield Pet Hospital For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you'll have the chance to advocate for pets and educate clients on all aspects of pet health. In addition, if your goal is to advance in your career, you'll have access to a variety of learning and development opportunities along the way. Job Summary: The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care. Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. High school diploma or equivalent preferred. Preferred Experience: Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice. A Day in the Life of a Banfield Veterinary Assistant The Vet Assistant provides professional, efficient and exceptional service at all times, making sure that clients and pets are comfortable in the hospital. You will use your technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Other responsibilities include: · Helping maintain the flow of patients · Communicating with the veterinarian and vet techs · Carrying out or setting up procedures that do not require veterinarian or vet tech assistance · Adhering to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized · Educating clients about our Optimum Wellness Plans and the importance of preventive care · Mentoring other members of the hospital team Commitment Beyond Qualifications Every associate including the Vet Assistant has an important contribution to make to the veterinary team. We're looking for Vet Assistants who are dedicated to their work, have a positive attitude and use our Five Principles -- Quality, Responsibility, Mutuality, Efficiency and Freedom - as their guide. In addition, our Vet Assistants are: · Action Oriented · Customer Focused · Good Listeners · Effective Communicators Caring for Those Who Care: Benefits for a Banfield Veterinary Assistant When it comes to benefits, we support your personal wellness and professional development. We offer a wide range of perks and programs that help you take care of yourself and your family-including your pets. Personal Health, Savings, and Wellness Benefits Every team member needs to be appreciated. All Vet Assistants receive a generous benefits package including 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates based on eligibility. Potential as Big as Your Passion Whether you're a new Vet Assistant, have been working for years or are changing careers, we'll support your professional growth with: · Performance development plans designed to help you reach your established careers goals · Relevant learning opportunities · Networking events · Ways to offer your skills to your community A Support Structure That Helps You Thrive We've created a one-of-a-kind leadership structure throughout our practice that includes support from our Corporate headquarters, the field and hospital level. Together we are a team, making a real impact on pet health care in hospitals, communities and the field of veterinary medicine. Start your Banfield Career as a Veterinary Assistant Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession. BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits: · Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. · Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* · Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* · Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* · Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. · Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. · Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. · Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. · Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. · Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* · Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* · Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. · Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. · Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* · Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* · Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* · Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* · Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* · Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location or applicable minimum wage laws.

We are looking for a hardworking, client-focused, part-time veterinarian to support the growth of our clinics. Our AAHA-accredited veterinary hospitals offer digital radiography, digital dental radiography, ultrasound, in-house laboratory, therapeutic laser, endoscopy, full-service dentistry, and a complete range of soft tissue and orthopedic surgeries. Our Maryland Heights location also offers rehabilitation services. What sets our clinic apart? -AMCMA is a part of the Humane Society of Missouri. -We've operated a public veterinary practice since 1923. -There are only 16 AAHA-accredited non-profit veterinary hospitals in the country, and we operate two of them. -We're certified Feline-Friendly and are working toward practice level Fear Free Certification (anticipated by the end of 2019). -We invest in technology to make diagnostics easier and faster, such as digital imaging, cloud-based pacs, and medical record keeping. -We have a wide variety of clients and are dedicated to providing the best possible care for each and every one. In addition to providing routine services, our practice has been a local option for pets in need of soft tissue and orthopedic surgeries. -We also perform the surgical procedures for animals at HSMO prior to adoption. -Proceeds from AMCMA support rescue, rehabilitation, and adoption of HSMO animals. Our part time veterinarians enjoy up to a 20-hour work week, with a consistent schedule, and every other Saturday off. There are no after hour calls or emergencies, and we are closed on all major holidays. Part time Veterinarians may be eligible to earn paid vacation after 12 months, paid sick time, and earn floating holidays per year. Paid time off is based on average number of hours worked, so this benefit is tailored to each individual. In addition to our standard benefits, we offer our veterinarians: • Base salary based on experience and average hours worked per week. We have a very competitive production incentive where we target 75% of veterinarian pay as the base salary and a production incentive to be 25% of annual compensation to be commission. • Eligible for non-profit student loan forgiveness programs. • Commission accrued every four weeks. This means there are 13 production periods per year. • Continuing education expenses - Based on years out of school. This is a total for all expenses incurred and does not carry over into the next fiscal year (Nov-Oct). • CE paid time off - Based on years out of school. Time off can be used for travel days but is only good for normally scheduled work days. • Missouri Veterinary License, DEA and Missouri Controlled Substance License paid. • Liability coverage (AVMA-PLIT). • Annual Membership - AVMA , GSLVMA , VIN or VetGirl. Other organizations (MVMA or other professional organization of your choice).

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. - Scheduling and confirming appointments. - Placing outbound calls for follow-ups and reaching out to prospective clients. - Presenting and explaining fees, including processing payments. - Recommending, selecting, and obtaining products and services, including prescriptions. - Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). - Managing medical records, charts, reports and correspondence. - Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

We are seeking a Registered Veterinary Technician with veterinary hospital experience to work in our AAHA-accredited veterinary clinic and surgery center in St Louis City. This is an excellent opportunity for an individual that possesses knowledge of animal health care, animal restraint techniques, and surgery preparation in addition to being detail-oriented and having excellent communication and multi-tasking skills. A commitment to client education and communication is required for this position. Our Registered Veterinary Technician will: Assist veterinarians in animal restraint and use of surgical equipment, Prepare animals for treatment and/or surgery, Maintain medical records, Monitor anesthetic procedures, Administer and dispense medications, Apply splints/bandages, and Clean/disinfect medical and surgical equipment. The ideal candidate will be excellent at maintaining strong working relationships with HSMO coworkers and customers and maintaining a positive and professional public image at all times. This individual should have animal handling/restraining experience, be able to lift animals, and have experience in a veterinary hospital setting. Must be available for shifts Monday through Saturday. What sets our clinic apart? -AMCMA is part of the Humane Society of Missouri. -We've operated a public veterinary clinic since 1923. -There are only 16 AAHA accredited non-profit veterinary hospitals in the country, we operate 2 of them. -We are certified Feline Friendly and working toward practice level Fear Free Certification. -Proceeds from AMCMA support rescue, rehabilitation, and adoption of HSMO animals. The Animal Medical Center of Mid America offers competitive wages and excellent benefits: -Medical, Dental, and Vision insurance -Short-term disability -Long-term disability (100% employer paid) -Retirement Savings Plan -Flexible Spending Accounts -Deductible Reimbursement Account -Employee Assistance Program -Paid time off, including vacation, sick and holiday pay Employees are eligible for the following discounts after 90 days of employment: -40% off veterinary services -15% off prescription diets -$50 off adoptions at HSMO -10% off gift shop -Purina for Professionals

SUMMARY OF JOB PURPOSE AND FUNCTION The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication Position Description Veterinary Assistant - . docx 2 of 3 Last Revised: 05/03/2018 JP Drive for results Functional Skills Priority Setting CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel. ATTITUDES (WILL DO) Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision as appropriate. Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i. e. , dogs, cats, birds, reptiles, etc. ) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Position Description Veterinary Assistant - Job Description. docx 3 of 3 Last Revised: 05/03/2018 JP EXPERIENCE, EDUCATION AND/OR TRAINING Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred. Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.

Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Description - External ESSENTIAL RESPONSIBILITIES AND TASKS · Live and exemplify the Five Principles of Mars, Inc. within self and team. · Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. · Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. · Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. · Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services · Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. · Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. · Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. · Conduct administrative functions as necessary. · Other job duties as assigned. THE FIVE PRINCIPLES · Quality - The consumer is our boss, quality is our work and value for money is our goal. · Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. · Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. · Efficiency - We use resources to the full, waste nothing and do only what we can do best. · Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership - Customer Focus - Peer Relationships - Integrity & Trust - Action Oriented - Listening Functional - Preventative care and OWPs - Communication Skills - Client Service Skills - Priority Setting - Time Management CAPABILITIES AND EXPERIENCE (CAN DO) · Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. · Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. · Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. · Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. · Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. · Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. · Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. · Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILL DO) · Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. · Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. · Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. · Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. · Independence - Able and willing to perform tasks and duties without supervision. · Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS · Ability to work at a computer for long periods of time. · Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) · Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. · Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. · The noise level in the work environment is moderately high. · Requires sufficient ambulatory skills in order to perform duties while at hospital. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. · Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. · Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. · Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING · High School Diploma or equivalent preferred. · Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. · One year related experience required with customer service preferred. · Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

The Animal Medical Center of Mid-America is looking to hire a Clinic Assistant or a Registered Vet Technician with veterinary hospital experience to work in the AAHA-accredited veterinary clinic and surgery center in Maryland Heights. Clinic Assistant: This position plays an integral role in assisting the veterinary staff and technicians in the clinical and surgical treatment of animals in the clinic. This individual should have animal handling and restraining experience, experience in a veterinary hospital setting, be extraordinary at establishing and maintaining strong working relationships, and maintain a positive and professional public image at all times. Excellent customer service, team skills, and the ability to work well in a fast-paced environment are necessary. Must be available for shifts Monday through Saturday. Minimum starting pay is $14/hour. Registered Vet Tech: This is an excellent opportunity for an individual that possesses knowledge of animal health care, animal restraint techniques, and surgery preparation in addition to being detail-oriented and having excellent communication and multi-tasking skills. A commitment to client education and communication is required for this position. Our Registered Veterinary Technician will: Assist veterinarians in animal restraint and use of surgical equipment, Prepare animals for treatment and/or surgery, Maintain medical records, Monitor anesthetic procedures, Administer and dispense medications, Apply splints/bandages, and Clean/disinfect medical and surgical equipment. The ideal candidate will be excellent at maintaining strong working relationships with HSMO coworkers and customers and maintaining a positive and professional public image at all times. This individual should have animal handling/restraining experience, be able to lift animals, and have experience in a veterinary hospital setting. Must be available for shifts Monday through Saturday. Minimum starting pay is $16/hour. What sets our clinic apart? -AMCMA is part of the Humane Society of Missouri. -We've operated a public veterinary clinic since 1923. -There are only 16 AAHA accredited non-profit veterinary hospitals in the country, we operate 2 of them. -We practice Fear Free techniques and are working toward practice level Fear Free Certification. -Proceeds from AMCMA support rescue, rehabilitation, and adoption of HSMO animals. The Animal Medical Center of Mid America offers competitive wages and excellent benefits: -Medical, Dental, and Vision insurance -Short-term disability -Long-term disability (100% employer paid) -Retirement Savings Plan -Flexible Spending Accounts -Deductible Reimbursement Account -Employee Assistance Program -Paid time off, including vacation, sick and holiday pay Employees are eligible for the following discounts after 90 days of employment: -40% off veterinary services -15% off prescription diets -$50 off adoptions at HSMO -10% off gift shop -Purina for Professionals