The Arbinger Institute is a global leadership development firm that helps organizations shift their mindsets, transform their cultures, and drive changes that lead to exceptional results.
There’s a major shift happening in the world. A people-centric culture is now a critical component in achieving desired business results. In fact, according to Great Place to Work, a global leader on workplace culture, companies that are people-centric outperform the broader market by 16.5%. But a company’s culture can’t change overnight, nor can it happen with one person alone. Arbinger helps you develop people-centric leaders who understand the full impact, potential, and power they can have on others.
Leadership and organizational development experts have struggled to explain why 70% of organizational transformation efforts fail (Harvard Business Review). That’s largely because change efforts usually focus on behaviors rather than the mindsets that drive behaviors. When using a behavioral approach to organizational transformation, leaders try to motivate and incentivize employees to adopt new behaviors by changing systems and processes. However, these desired behaviors are often in conflict with employees underlying mindsets, making it difficult or impossible to achieve the desired results. In contrast, organizations that focus on mindsets before behaviors help employees understand and remediate the implicit biases that prevent behavior change. As a result, employees are able to sustainably adopt new behaviors that drive the desired results. As a pioneer and leader in mindset transformation, Arbinger uniquely empowers you to reduce the massive organizational cost of employees not working up to their full potential.
Of all the changes in mindset that will improve behavior, nothing transforms organizational results more than the shift from an inward to an outward mindset. When we have an inward mindset we see others in terms of their impact on us. When we have an outward mindset, we see others as people who matter as much as we do. With an outward mindset, we consider others’ needs, challenges, and objectives, and we see our impact on them. With a focus on the collective result, we feel responsible to not only do our jobs well, but also support others so that they can succeed – because we know their success also contributes to meeting organizational goals.
