Shift Leader jobs at The Arc of Opportunity in North Central Massachusetts

Job Description$5000 Sign-On Bonus for New Hires! $1500 Referral Bonus for Current Staff! The Shift Lead provides support to all direct support professionals (overnight awake/asleep, relief) and partners with the Residential Manager (RM) to ensure quality direct support services are provided. The Shift Lead additionally ensures the daily operations of programs meet Federal, State and agency compliance regulations. Position Schedule: Tues-Sat 3pm-11pm (40 hr/week) Pay: $21/hr without MAP certification, $22/hr with MAP certification Essential Functions: In the physical absence of the RM, serves as the senior staff member on-site, providing support and guidance to other direct support professionals Serves as the Acting Residential Manager during periods when the RM is on vacation, sick leave or other absences not greater than two weeks Implements Individual Support Plans (ISP) for individuals based on assessments, objectives, and goals Collaborates with the RM, case managers, and peers in the planning, management, and fulfillment of the agency's short/long term goals Provides administrative support to the RM, including case management for an identified caseload Provides direct service to individuals served Frequent driving of a motor vehicle and/or van required Must work a flexible schedule to include nights, weekends, and holidays Actively advocates for individuals served and demonstrates the agency mission and values in all interpersonal and professional relations Enhances and promotes The Arc of Opportunity's strategic initiatives, overall brand, and organizational mission and values through positive promotion and representation Qualifications: MAP Certification Associates degree in relevant field or some college coursework preferred, High School Diploma or GED required A minimum of one year experience in a human service field, some human service supervisory or senior staff experience preferred A valid driver's license and acceptable CORI/Fingerprint checks & driving record are required at all times during employment with The Arc of Opportunity Use of personal vehicles is required & must meet all State requirements to include a valid registration, insurance, & safety standards Ability and willingness to provide hand over hand assistance in personal care functions, including shower and hygiene assistance Mathematical aptitude to reconcile monetary accounts for individual served Flexible work scheduled required with on-call responsibilities as needed Physical Requirements: Ability to lift up to 50 lbs.; kneel, bend and carry items; and sustain periods of walking, standing, sitting Ability to physically assist individuals according to their needs and perform physical restraint if necessary Mental Requirements: Functional and situational reasoning to follow policy, complete administrative tasks, problem solve, exercise sound judgment, prioritize multiple tasks, & crisis manage Communication skills, in written and oral English, which convey clear and concise information in a professional & respectful manner to individuals supported, family members/guardians, government agencies, & community partners Ability to work independently Comprehensive benefits package including vacation and sick leave, paid holidays, health, dental, life, disability, and 401K. Advancement opportunities. The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources. Tues-Sat 3pm-11pm 40 hr/week

Are you an experienced Arborist looking to take your career to the next level? As an Arborist Crew Leader, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care services safely and efficiently. This is a unique opportunity to share your passion for tree care by enhancing the skills, performance, and productivity of other team members within your office. Benefits $26.00 - $35.00 per hour A safety-first culture and professional workplace Advancement opportunities - we promote from within Medical, dental, vision, life, and disability insurance 401k retirement plan Paid time off and holidays Industry credential/license pay increases - we encourage and invest in your professional development Company provided uniforms, PPE, gear, and equipment Boot reimbursement up to $150 Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NC To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett. Responsibilities As an Arborist Crew Leader, you will play an important role in: Safely performing and supervising all aspects of arboriculture, including: Pruning Cabling and bracing Rigging Removals Properly maintaining and operating equipment (hand tools, chainsaws, chippers, and aerial lifts) Bringing a cooperative and enthusiastic attitude to the job site Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager Ensuring that each crew member is trained appropriately for each designated job assignment Ensuring that all tree care work is performed in accordance with industry and company standards Communicating, answering questions, and building relationships with clients Qualifications A passion for nature, the environment, and the outdoors Ability to pass a criminal background check At least three (3) years of tree climbing (DdRT or SRT) and aerial lift experience in the tree care industry Valid driver's license and clean motor vehicle record (Class B CDL preferred) Ability to work outdoors year-round in all weather conditions Proven initiative, positive attitude, team-oriented, and self-motivated The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer. Location : Name Beverly Farms Location : State/Province MA Category Production Arborist Latest Post Date: englishcareers 12/18/2025 Type Regular Full-Time We can recommend jobs specifically for you! Click here to get started.

Are you an experienced Arborist looking to take your career to the next level? As an Arborist Crew Leader, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care services safely and efficiently. This is a unique opportunity to share your passion for tree care by enhancing the skills, performance, and productivity of other team members within your office. Benefits $26.00 - $35.00 per hour A safety-first culture and professional workplace Advancement opportunities - we promote from within Medical, dental, vision, life, and disability insurance 401k retirement plan Paid time off and holidays Industry credential/license pay increases - we encourage and invest in your professional development Company provided uniforms, PPE, gear, and equipment Boot reimbursement up to $150 Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NC To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett. Responsibilities As an Arborist Crew Leader, you will play an important role in: Safely performing and supervising all aspects of arboriculture, including: Pruning Cabling and bracing Rigging Removals Properly maintaining and operating equipment (hand tools, chainsaws, chippers, and aerial lifts) Bringing a cooperative and enthusiastic attitude to the job site Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager Ensuring that each crew member is trained appropriately for each designated job assignment Ensuring that all tree care work is performed in accordance with industry and company standards Communicating, answering questions, and building relationships with clients Qualifications A passion for nature, the environment, and the outdoors At least three (3) years of tree climbing (DdRT or SRT) and aerial lift experience in the tree care industry Valid driver's license (Class B CDL preferred) Ability to work outdoors year-round in all weather conditions Proven initiative, positive attitude, team-oriented, and self-motivated The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer. Location : Name Auburn Location : State/Province MA Category Production Arborist Latest Post Date: englishcareers 12/9/2025 Type Regular Full-Time We can recommend jobs specifically for you! Click here to get started.

Are you an experienced Arborist looking to take your career to the next level? As an Arborist Crew Leader, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care services safely and efficiently. This is a unique opportunity to share your passion for tree care by enhancing the skills, performance, and productivity of other team members within your office. Benefits $26.00 - $36.00 per hour A safety-first culture and professional workplace Advancement opportunities - we promote from within Medical, dental, vision, life, and disability insurance 401k retirement plan Paid time off and holidays Industry credential/license pay increases - we encourage and invest in your professional development Company provided uniforms, PPE, gear, and equipment Boot reimbursement up to $150 Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NC To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett. Responsibilities As an Arborist Crew Leader, you will play an important role in: Safely performing and supervising all aspects of arboriculture, including: Pruning Cabling and bracing Rigging Removals Properly maintaining and operating equipment (hand tools, chainsaws, chippers, and aerial lifts) Bringing a cooperative and enthusiastic attitude to the job site Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager Ensuring that each crew member is trained appropriately for each designated job assignment Ensuring that all tree care work is performed in accordance with industry and company standards Communicating, answering questions, and building relationships with clients Qualifications A passion for nature, the environment, and the outdoors At least three (3) years of tree climbing (DdRT or SRT) and aerial lift experience in the tree care industry Valid driver's license (Class B CDL preferred) Ability to work outdoors year-round in all weather conditions Proven initiative, positive attitude, team-oriented, and self-motivated The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer. Location : Name Northampton Location : State/Province MA Category Production Arborist Latest Post Date: englishcareers 12/23/2025 Type Regular Full-Time We can recommend jobs specifically for you! Click here to get started.

Are you an experienced Arborist looking to take your career to the next level? As an Arborist Crew Leader, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care services safely and efficiently. This is a unique opportunity to share your passion for tree care by enhancing the skills, performance, and productivity of other team members within your office. Benefits $26.00 - $35.00 per hour A safety-first culture and professional workplace Advancement opportunities - we promote from within Medical, dental, vision, life, and disability insurance 401k retirement plan Paid time off and holidays Industry credential/license pay increases - we encourage and invest in your professional development Company provided uniforms, PPE, gear, and equipment Boot reimbursement up to $150 Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NC To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett. Responsibilities As an Arborist Crew Leader, you will play an important role in: Safely performing and supervising all aspects of arboriculture, including: Pruning Cabling and bracing Rigging Removals Properly maintaining and operating equipment (hand tools, chainsaws, chippers, and aerial lifts) Bringing a cooperative and enthusiastic attitude to the job site Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager Ensuring that each crew member is trained appropriately for each designated job assignment Ensuring that all tree care work is performed in accordance with industry and company standards Communicating, answering questions, and building relationships with clients Qualifications A passion for nature, the environment, and the outdoors At least three (3) years of tree climbing (DdRT or SRT) and aerial lift experience in the tree care industry Valid driver's license (Class B CDL preferred) Ability to work outdoors year-round in all weather conditions Proven initiative, positive attitude, team-oriented, and self-motivated The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer. Location : Name Waltham Location : State/Province MA Category Production Arborist Latest Post Date: englishcareers 12/10/2025 Type Regular Full-Time We can recommend jobs specifically for you! Click here to get started.

Are you an experienced Arborist looking to take your career to the next level? As an Arborist Crew Leader, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care services safely and efficiently. This is a unique opportunity to share your passion for tree care by enhancing the skills, performance, and productivity of other team members within your office. Benefits $26.00 - $35.00 per hour A safety-first culture and professional workplace Advancement opportunities - we promote from within Medical, dental, vision, life, and disability insurance 401k retirement plan Paid time off and holidays Industry credential/license pay increases - we encourage and invest in your professional development Company provided uniforms, PPE, gear, and equipment Boot reimbursement up to $150 Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NC To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett. Responsibilities As an Arborist Crew Leader, you will play an important role in: Safely performing and supervising all aspects of arboriculture, including: Pruning Cabling and bracing Rigging Removals Properly maintaining and operating equipment (hand tools, chainsaws, chippers, and aerial lifts) Bringing a cooperative and enthusiastic attitude to the job site Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager Ensuring that each crew member is trained appropriately for each designated job assignment Ensuring that all tree care work is performed in accordance with industry and company standards Communicating, answering questions, and building relationships with clients Qualifications A passion for nature, the environment, and the outdoors At least three (3) years of tree climbing (DdRT or SRT) and aerial lift experience in the tree care industry Valid driver's license (Class B CDL preferred) Ability to work outdoors year-round in all weather conditions Proven initiative, positive attitude, team-oriented, and self-motivated The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer. Location : Name Waltham Location : State/Province MA Category Production Arborist Latest Post Date: englishcareers 12/10/2025 Type Regular Full-Time

Are you an experienced Arborist looking to take your career to the next level? As an Arborist Crew Leader, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care services safely and efficiently. This is a unique opportunity to share your passion for tree care by enhancing the skills, performance, and productivity of other team members within your office. Benefits $26.00 - $38.00 per hour A safety-first culture and professional workplace Advancement opportunities - we promote from within Medical, dental, vision, life, and disability insurance 401k retirement plan Paid time off and holidays Industry credential/license pay increases - we encourage and invest in your professional development Company provided uniforms, PPE, gear, and equipment Boot reimbursement up to $150 Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NC To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett. Responsibilities As an Arborist Crew Leader, you will play an important role in: Safely performing and supervising all aspects of arboriculture, including: Pruning Cabling and bracing Rigging Removals Properly maintaining and operating equipment (hand tools, chainsaws, chippers, and aerial lifts) Bringing a cooperative and enthusiastic attitude to the job site Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager Ensuring that each crew member is trained appropriately for each designated job assignment Ensuring that all tree care work is performed in accordance with industry and company standards Communicating, answering questions, and building relationships with clients Qualifications A passion for nature, the environment, and the outdoors At least three (3) years of tree climbing (DdRT or SRT) and aerial lift experience in the tree care industry Valid driver's license (Class B CDL preferred) Ability to work outdoors year-round in all weather conditions Proven initiative, positive attitude, team-oriented, and self-motivated The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer. Location : Name Sheffield Location : State/Province MA Category Production Arborist Latest Post Date: englishcareers 12/22/2025 Type Regular Full-Time We can recommend jobs specifically for you! Click here to get started.

Are you an experienced Arborist looking to take your career to the next level? As an Arborist Crew Leader, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care services safely and efficiently. This is a unique opportunity to share your passion for tree care by enhancing the skills, performance, and productivity of other team members within your office. Benefits $26.00 - $38.00 per hour A safety-first culture and professional workplace Advancement opportunities - we promote from within Medical, dental, vision, life, and disability insurance 401k retirement plan Paid time off and holidays Industry credential/license pay increases - we encourage and invest in your professional development Company provided uniforms, PPE, gear, and equipment Boot reimbursement up to $150 Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NC To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett. Responsibilities As an Arborist Crew Leader, you will play an important role in: Safely performing and supervising all aspects of arboriculture, including: Pruning Cabling and bracing Rigging Removals Properly maintaining and operating equipment (hand tools, chainsaws, chippers, and aerial lifts) Bringing a cooperative and enthusiastic attitude to the job site Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager Ensuring that each crew member is trained appropriately for each designated job assignment Ensuring that all tree care work is performed in accordance with industry and company standards Communicating, answering questions, and building relationships with clients Qualifications A passion for nature, the environment, and the outdoors At least three (3) years of tree climbing (DdRT or SRT) and aerial lift experience in the tree care industry Valid driver's license (Class B CDL preferred) Ability to work outdoors year-round in all weather conditions Proven initiative, positive attitude, team-oriented, and self-motivated The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer. Location : Name Sheffield Location : State/Province MA Category Production Arborist Latest Post Date: englishcareers 12/22/2025 Type Regular Full-Time

Are you an experienced Arborist looking to take your career to the next level? As an Arborist Crew Leader, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care services safely and efficiently. This is a unique opportunity to share your passion for tree care by enhancing the skills, performance, and productivity of other team members within your office. Benefits $26.00 - $35.00 per hour A safety-first culture and professional workplace Advancement opportunities - we promote from within Medical, dental, vision, life, and disability insurance 401k retirement plan Paid time off and holidays Industry credential/license pay increases - we encourage and invest in your professional development Company provided uniforms, PPE, gear, and equipment Boot reimbursement up to $150 Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NC To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett. Responsibilities As an Arborist Crew Leader, you will play an important role in: Safely performing and supervising all aspects of arboriculture, including: Pruning Cabling and bracing Rigging Removals Properly maintaining and operating equipment (hand tools, chainsaws, chippers, and aerial lifts) Bringing a cooperative and enthusiastic attitude to the job site Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager Ensuring that each crew member is trained appropriately for each designated job assignment Ensuring that all tree care work is performed in accordance with industry and company standards Communicating, answering questions, and building relationships with clients Qualifications A passion for nature, the environment, and the outdoors At least three (3) years of tree climbing (DdRT or SRT) and aerial lift experience in the tree care industry Valid driver's license (Class B CDL preferred) Ability to work outdoors year-round in all weather conditions Proven initiative, positive attitude, team-oriented, and self-motivated The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer. Location : Name Ashland Location : State/Province MA Category Production Arborist Latest Post Date: englishcareers 11/26/2025 Type Regular Full-Time We can recommend jobs specifically for you! Click here to get started.

Are you an experienced Arborist looking to take your career to the next level? As an Arborist Crew Leader, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care services safely and efficiently. This is a unique opportunity to share your passion for tree care by enhancing the skills, performance, and productivity of other team members within your office. Benefits $26.00 - $35.00 per hour A safety-first culture and professional workplace Advancement opportunities - we promote from within Medical, dental, vision, life, and disability insurance 401k retirement plan Paid time off and holidays Industry credential/license pay increases - we encourage and invest in your professional development Company provided uniforms, PPE, gear, and equipment Boot reimbursement up to $150 Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NC To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett. Responsibilities As an Arborist Crew Leader, you will play an important role in: Safely performing and supervising all aspects of arboriculture, including: Pruning Cabling and bracing Rigging Removals Properly maintaining and operating equipment (hand tools, chainsaws, chippers, and aerial lifts) Bringing a cooperative and enthusiastic attitude to the job site Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager Ensuring that each crew member is trained appropriately for each designated job assignment Ensuring that all tree care work is performed in accordance with industry and company standards Communicating, answering questions, and building relationships with clients Qualifications A passion for nature, the environment, and the outdoors At least three (3) years of tree climbing (DdRT or SRT) and aerial lift experience in the tree care industry Valid driver's license (Class B CDL preferred) Ability to work outdoors year-round in all weather conditions Proven initiative, positive attitude, team-oriented, and self-motivated The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer. Location : Name Ashland Location : State/Province MA Category Production Arborist Latest Post Date: englishcareers 11/26/2025 Type Regular Full-Time

Are you an experienced Arborist looking to take your career to the next level? As an Arborist Crew Leader, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care services safely and efficiently. This is a unique opportunity to share your passion for tree care by enhancing the skills, performance, and productivity of other team members within your office. Benefits We offer competitive compensation, as well as: A safety-first culture and professional workplace Advancement opportunities - we promote from within Medical, dental, vision, life, and disability insurance 401k retirement plan Paid time off and holidays Industry credential/license pay increases - we encourage and invest in your professional development Company provided uniforms, PPE, gear, and equipment Boot reimbursement up to $150 Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories in Charlotte, NC To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett. Responsibilities As an Arborist Crew Leader, you will play an important role in: Safely performing and supervising all aspects of arboriculture, including: Pruning Cabling and bracing Rigging Removals Properly maintaining and operating equipment (hand tools, chainsaws, chippers, and aerial lifts) Bringing a cooperative and enthusiastic attitude to the job site Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager Ensuring that each crew member is trained appropriately for each designated job assignment Ensuring that all tree care work is performed in accordance with industry and company standards Communicating, answering questions, and building relationships with clients Qualifications A passion for nature, the environment, and the outdoors Ability to pass a criminal background check At least three (3) years of tree climbing (DdRT or SRT) and aerial lift experience in the tree care industry Valid driver's license and clean motor vehicle record (Class B CDL preferred) Ability to work outdoors year-round in all weather conditions Proven initiative, positive attitude, team-oriented, and self-motivated The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer. Location : Name Martha's Vineyard Location : State/Province MA Category Production Arborist Latest Post Date: englishcareers 12/22/2025 Type Regular Full-Time We can recommend jobs specifically for you! Click here to get started.

Starting Salary: $60,000 The Billing Team Lead will coordinate billing and collections activities to assure that standards are adhered to and that the electronic claim filing process functions efficiently and accurately. This position supervises the Data Entry Payment and Denial Specialist. Minimum Education Required High School Diploma/GED Additional Shift Details This position will be based out of Franklin and Framingham There is potential to shift to a hybrid model after 90 days at managers discretion Responsibilities Manage and maintain the billing processes and programs to provide effective electronic filing strategies Supervise Data Entry Payment and Denial Specialist Provide ongoing training and education to billing staff to ensure that policies and procedures are followed Meet with the Senior Finance Manager regularly to effectively communicate and resolve billing issues, set and prioritize goals, improve processes and review insurance and billing status Assists with staff communication, providing updates, resolving issues, setting goals and maintaining standards Retrieves and maintains electronic filing and edit reports Research and correct claim submission reports Assist Director with all provider enrollments are timely and accurate for all carriers Assist with edits and provides monthly edit statistics Assist with training of Billing personnel in electronic filing and data entry methods Ensure that patient billing submission is efficient and organize the billing schedule Assist with maintaining and establishing departmental policies and procedures, objectives, patient, and customer service policies Perform quality reviews as needed. Work as a liaison between team members and clinic staff Assist with developing team goals and action plans Qualifications High School Diploma or equivalent and 1-3 years of related experience required 3+ years of direct medical experience strongly preferred Supervisory experience strongly preferred Supervisory experience in a billing position or large facility setting preferred Experience with Governmental Payors, Medicaidpreferred Knowledge of billing software and third-party reimbursement procedures. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations High energy level, superior interpersonal skills and ability to function in a team atmosphere. Must have excellent communication skills both verbal and written. Ability multitask in a busy office environment. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Starting Salary: $60,000 The Billing Team Lead will coordinate billing and collections activities to assure that standards are adhered to and that the electronic claim filing process functions efficiently and accurately. This position supervises the Data Entry Payment and Denial Specialist. Minimum Education Required High School Diploma/GED Additional Shift Details This position will be based out of Franklin and Framingham There is potential to shift to a hybrid model after 90 days at managers discretion Responsibilities Manage and maintain the billing processes and programs to provide effective electronic filing strategies Supervise Data Entry Payment and Denial Specialist Provide ongoing training and education to billing staff to ensure that policies and procedures are followed Meet with the Senior Finance Manager regularly to effectively communicate and resolve billing issues, set and prioritize goals, improve processes and review insurance and billing status Assists with staff communication, providing updates, resolving issues, setting goals and maintaining standards Retrieves and maintains electronic filing and edit reports Research and correct claim submission reports Assist Director with all provider enrollments are timely and accurate for all carriers Assist with edits and provides monthly edit statistics Assist with training of Billing personnel in electronic filing and data entry methods Ensure that patient billing submission is efficient and organize the billing schedule Assist with maintaining and establishing departmental policies and procedures, objectives, patient, and customer service policies Perform quality reviews as needed. Work as a liaison between team members and clinic staff Assist with developing team goals and action plans Qualifications High School Diploma or equivalent and 1-3 years of related experience required 3+ years of direct medical experience strongly preferred Supervisory experience strongly preferred Supervisory experience in a billing position or large facility setting preferred Experience with Governmental Payors, Medicaidpreferred Knowledge of billing software and third-party reimbursement procedures. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations High energy level, superior interpersonal skills and ability to function in a team atmosphere. Must have excellent communication skills both verbal and written. Ability multitask in a busy office environment. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment, and opportunity. The opportunity to enhance the lives of individuals with disabilities has untold rewards. At Venture, we are committed to empowering our employees through ongoing education and innovative training opportunities that cultivate talents. Venture Community Services offers an excellent benefits package, values work-life balance and promotes a culture of inclusion and equity where employees' opinions matter. Direct Support Professional - Sign on Bonus! Paid Training! Schedule: Sun8a-10p, mon12p-11p, tues3p-11p, Thur3p-10p Full-time: 40 hours Pay rate: $19.00-$20.50 per hour - Paid training provided by Venture! Sign on Bonus: $1000 for Full Time and $500 for Part Time Employees Summary: This full-time role in an adult residential setting involves supervising and supporting residents' daily activities while fostering their physical, emotional, social, and vocational development. The Residential Shift Supervisor is responsible for ensuring that residents are engaged in meaningful activities that promote greater independence, community integration, and personal growth. Compassion, teamwork, and leadership skills are essential. This position offers an opportunity for growth, leadership, and meaningful work in supporting individuals with disabilities in achieving greater independence and well-being. This position is compensated on an hourly basis. Essential Duties and Responsibilities: · Implement Individual Support Plans (ISPs), behavior plans, and assessments to align with individual needs and program goals. · Create, lead and supervise Direct Support Professionals during shifts, ensuring consistent communication and adherence to daily scheduled plans. · Ensure all ISP programs and behavior data sheets are documented · Ensure medications are delivered and documented · Ensure recreation and DRO's/DRL's are run as directed · Ensure the cleaning schedule has been completed thoroughly by those assigned · Foster community involvement, employment opportunities, and recreational activities that support resident engagement and personal development. · Coordinate with families, guardians, and external agencies to ensure comprehensive care and support as directed by Residential House Manager. · Assist with financial management, including resident accounts and house budgets, as directed by the Residential House Manager. · Attend annual and semi-annual reviews as assigned by Residential House Manager. · Ensure the program maintains the standard outlined in the Department of Developmental Services Mission Statement, the Survey and Certification Tool · Perform safety checks, assist with fire drills, and ensure compliance with DDS regulations and safety standards. · Oversee and support residents in meal preparation, shopping, and other daily living activities. · Maintain accurate documentation and records related to residents' progress, health, and program involvement. Ensuring all staff complete daily reports and tasks as assigned · Assist with household maintenance needs and vehicle upkeep to ensure a safe and functional living environment. · Take a leadership role in planning individual leisure activities and ensuring residents have access to opportunities for recreation and personal development. · Serve as the primary contact during shifts, communicating day-to-day updates to administrative personnel in the absence of the Residential House Manager. · Maintain First Aid, CPR, MAP & PABC certifications. · Maintain training specific to individual programmatic issues. · Other duties as assigned Physical and Scheduling Requirements: · Ability to assist residents with personal care, including lifting and transferring individuals. · Flexibility to work various shifts, including nights, overnight coverage, and occasional overtime as needed. · Must be able to handle physically demanding situations, such as assisting in emergencies or behavioral crises. Qualifications: · B.A./B.S. in education, psychology, rehabilitation, or related field preferred or one year of experience in human services. · Must maintain active MAP certification, will need to obtain MAP certification within 3 months of hire. · Must be 21+, with a high school diploma or GED, a valid driver's license, and daily use of a car (preferred). · Must have strong communication, organizational, and time management skills, with the ability to work effectively in a fast-paced environment. · Must be able to meet physical requirements, including assisting with resident transfers, personal care, and handling emergency situations. Requirements Must be 21+ with reliable transportation and valid driver's license High School Diploma or GED Employees must possess the knowledge, skills and abilities listed above and demonstrate that they can perform the essential functions of the job. Employee must be able to speak, read, and write in fluent English. Willingness to work a flexible schedule to meet the needs of the program and individuals supported. This may include holidays, overnights, or double shifts.

Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment, and opportunity. The opportunity to enhance the lives of individuals with disabilities has untold rewards. At Venture, we are committed to empowering our employees through ongoing education and innovative training opportunities that cultivate talents. Venture Community Services offers an excellent benefits package, values work-life balance and promotes a culture of inclusion and equity where employees' opinions matter. Direct Support Professional - Sign on Bonus! Paid Training! Schedule: Wed 2p-11p, Thurs 3p-11p & Fri 2p-10p, Sat 8a-11p Full-time: 40 hours Pay rate: $19.00-$20.50 per hour - Paid training provided by Venture! Sign on Bonus: $1000 for Full Time and $500 for Part Time Employees Summary: This full-time role in an adult residential setting involves supervising and supporting residents' daily activities while fostering their physical, emotional, social, and vocational development. The Residential Shift Supervisor is responsible for ensuring that residents are engaged in meaningful activities that promote greater independence, community integration, and personal growth. Compassion, teamwork, and leadership skills are essential. This position offers an opportunity for growth, leadership, and meaningful work in supporting individuals with disabilities in achieving greater independence and well-being. This position is compensated on an hourly basis. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Implement Individual Support Plans (ISPs), behavior plans, and assessments to align with individual needs and program goals. · Create, lead and supervise Direct Support Professionals during shifts, ensuring consistent communication and adherence to daily scheduled plans. · Ensure all ISP programs and behavior data sheets are documented · Ensure medications are delivered and documented · Ensure recreation and DRO's/DRL's are run as directed · Ensure the cleaning schedule has been completed thoroughly by those assigned · Foster community involvement, employment opportunities, and recreational activities that support resident engagement and personal development. · Coordinate with families, guardians, and external agencies to ensure comprehensive care and support as directed by Residential House Manager. · Assist with financial management, including resident accounts and house budgets, as directed by the Residential House Manager. · Attend annual and semi-annual reviews as assigned by Residential House Manager. · Ensure the program maintains the standard outlined in the Department of Developmental Services Mission Statement, the Survey and Certification Tool · Perform safety checks, assist with fire drills, and ensure compliance with DDS regulations and safety standards. · Oversee and support residents in meal preparation, shopping, and other daily living activities. · Maintain accurate documentation and records related to residents' progress, health, and program involvement. Ensuring all staff complete daily reports and tasks as assigned · Assist with household maintenance needs and vehicle upkeep to ensure a safe and functional living environment. · Take a leadership role in planning individual leisure activities and ensuring residents have access to opportunities for recreation and personal development. · Serve as the primary contact during shifts, communicating day-to-day updates to administrative personnel in the absence of the Residential House Manager. · Maintain First Aid, CPR, MAP & PABC certifications. · Maintain training specific to individual programmatic issues. · Other duties as assigned Physical and Scheduling Requirements: · Ability to assist residents with personal care, including lifting and transferring individuals. · Flexibility to work various shifts, including nights, overnight coverage, and occasional overtime as needed. · Must be able to handle physically demanding situations, such as assisting in emergencies or behavioral crises. Requirements Qualifications: · B.A./B.S. in education, psychology, rehabilitation, or related field preferred or one year of experience in human services. · Must maintain active MAP certification, will need to obtain MAP certification within 3 months of hire. · Must be 21+, with a high school diploma or GED, a valid driver's license, and daily use of a car (preferred).

Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment, and opportunity. The opportunity to enhance the lives of individuals with disabilities has untold rewards. At Venture, we are committed to empowering our employees through ongoing education and innovative training opportunities that cultivate talents. Venture Community Services offers an excellent benefits package, values work-life balance and promotes a culture of inclusion and equity where employees' opinions matter. Direct Support Professional - Sign on Bonus! Paid Training! Schedule: Sun 8a-11p, Mon 3p-11p, Tue 2p-10p, Weds 2p-11p Full-time: 40 hours Pay rate: $19.00-$20.50 per hour - Paid training provided by Venture! Sign on Bonus: $1000 for Full Time and $500 for Part Time Employees Summary: This full-time role in an adult residential setting involves supervising and supporting residents' daily activities while fostering their physical, emotional, social, and vocational development. The Residential Shift Supervisor is responsible for ensuring that residents are engaged in meaningful activities that promote greater independence, community integration, and personal growth. Compassion, teamwork, and leadership skills are essential. This position offers an opportunity for growth, leadership, and meaningful work in supporting individuals with disabilities in achieving greater independence and well-being. This position is compensated on an hourly basis. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Implement Individual Support Plans (ISPs), behavior plans, and assessments to align with individual needs and program goals. · Create, lead and supervise Direct Support Professionals during shifts, ensuring consistent communication and adherence to daily scheduled plans. · Ensure all ISP programs and behavior data sheets are documented · Ensure medications are delivered and documented · Ensure recreation and DRO's/DRL's are run as directed · Ensure the cleaning schedule has been completed thoroughly by those assigned · Foster community involvement, employment opportunities, and recreational activities that support resident engagement and personal development. · Coordinate with families, guardians, and external agencies to ensure comprehensive care and support as directed by Residential House Manager. · Assist with financial management, including resident accounts and house budgets, as directed by the Residential House Manager. · Attend annual and semi-annual reviews as assigned by Residential House Manager. · Ensure the program maintains the standard outlined in the Department of Developmental Services Mission Statement, the Survey and Certification Tool · Perform safety checks, assist with fire drills, and ensure compliance with DDS regulations and safety standards. · Oversee and support residents in meal preparation, shopping, and other daily living activities. · Maintain accurate documentation and records related to residents' progress, health, and program involvement. Ensuring all staff complete daily reports and tasks as assigned · Assist with household maintenance needs and vehicle upkeep to ensure a safe and functional living environment. · Take a leadership role in planning individual leisure activities and ensuring residents have access to opportunities for recreation and personal development. · Serve as the primary contact during shifts, communicating day-to-day updates to administrative personnel in the absence of the Residential House Manager. · Maintain First Aid, CPR, MAP & PABC certifications. · Maintain training specific to individual programmatic issues. · Other duties as assigned Physical and Scheduling Requirements: · Ability to assist residents with personal care, including lifting and transferring individuals. · Flexibility to work various shifts, including nights, overnight coverage, and occasional overtime as needed. · Must be able to handle physically demanding situations, such as assisting in emergencies or behavioral crises. Requirements Qualifications: · B.A./B.S. in education, psychology, rehabilitation, or related field preferred or one year of experience in human services. · Must maintain active MAP certification, will need to obtain MAP certification within 3 months of hire. · Must be 21+, with a high school diploma or GED, a valid driver's license, and daily use of a car (preferred).

Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment, and opportunity. The opportunity to enhance the lives of individuals with disabilities has untold rewards. At Venture, we are committed to empowering our employees through ongoing education and innovative training opportunities that cultivate talents. Venture Community Services offers an excellent benefits package, values work-life balance and promotes a culture of inclusion and equity where employees' opinions matter. Direct Support Professional - Sign on Bonus! Paid Training! Schedule: Weds 2p-10p, Thurs 3p-11p, Fri 2p-11p, Sat 8a-11p Full-time: 40 hours Pay rate: $19.00-$20.50 per hour - Paid training provided by Venture! Sign on Bonus: $1000 for Full Time and $500 for Part Time Employees Summary: This full-time role in an adult residential setting involves supervising and supporting residents' daily activities while fostering their physical, emotional, social, and vocational development. The Residential Shift Supervisor is responsible for ensuring that residents are engaged in meaningful activities that promote greater independence, community integration, and personal growth. Compassion, teamwork, and leadership skills are essential. This position offers an opportunity for growth, leadership, and meaningful work in supporting individuals with disabilities in achieving greater independence and well-being. This position is compensated on an hourly basis. Essential Duties and Responsibilities: · Implement Individual Support Plans (ISPs), behavior plans, and assessments to align with individual needs and program goals. · Create, lead and supervise Direct Support Professionals during shifts, ensuring consistent communication and adherence to daily scheduled plans. · Ensure all ISP programs and behavior data sheets are documented · Ensure medications are delivered and documented · Ensure recreation and DRO's/DRL's are run as directed · Ensure the cleaning schedule has been completed thoroughly by those assigned · Foster community involvement, employment opportunities, and recreational activities that support resident engagement and personal development. · Coordinate with families, guardians, and external agencies to ensure comprehensive care and support as directed by Residential House Manager. · Assist with financial management, including resident accounts and house budgets, as directed by the Residential House Manager. · Attend annual and semi-annual reviews as assigned by Residential House Manager. · Ensure the program maintains the standard outlined in the Department of Developmental Services Mission Statement, the Survey and Certification Tool · Perform safety checks, assist with fire drills, and ensure compliance with DDS regulations and safety standards. · Oversee and support residents in meal preparation, shopping, and other daily living activities. · Maintain accurate documentation and records related to residents' progress, health, and program involvement. Ensuring all staff complete daily reports and tasks as assigned · Assist with household maintenance needs and vehicle upkeep to ensure a safe and functional living environment. · Take a leadership role in planning individual leisure activities and ensuring residents have access to opportunities for recreation and personal development. · Serve as the primary contact during shifts, communicating day-to-day updates to administrative personnel in the absence of the Residential House Manager. · Maintain First Aid, CPR, MAP & PABC certifications. · Maintain training specific to individual programmatic issues. · Other duties as assigned Physical and Scheduling Requirements: · Ability to assist residents with personal care, including lifting and transferring individuals. · Flexibility to work various shifts, including nights, overnight coverage, and occasional overtime as needed. · Must be able to handle physically demanding situations, such as assisting in emergencies or behavioral crises. Qualifications: · B.A./B.S. in education, psychology, rehabilitation, or related field preferred or one year of experience in human services. · Must maintain active MAP certification, will need to obtain MAP certification within 3 months of hire. · Must be 21+, with a high school diploma or GED, a valid driver's license, and daily use of a car (preferred). · Must have strong communication, organizational, and time management skills, with the ability to work effectively in a fast-paced environment. · Must be able to meet physical requirements, including assisting with resident transfers, personal care, and handling emergency situations. Requirements Must be 21+ with reliable transportation and valid driver's license High School Diploma or GED Employees must possess the knowledge, skills and abilities listed above and demonstrate that they can perform the essential functions of the job. Employee must be able to speak, read, and write in fluent English. Willingness to work a flexible schedule to meet the needs of the program and individuals supported. This may include holidays, overnights, or double shifts.

Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment, and opportunity. The opportunity to enhance the lives of individuals with disabilities has untold rewards. At Venture, we are committed to empowering our employees through ongoing education and innovative training opportunities that cultivate talents. Venture Community Services offers an excellent benefits package, values work-life balance and promotes a culture of inclusion and equity where employees' opinions matter. Direct Support Professional - Sign on Bonus! Paid Training! Schedule: Wed 1p-10p, Thurs & Fri 2p-10p, Sat 8a-11p Full-time: 40 hours Pay rate: $19.00-$20.50 per hour - Paid training provided by Venture! Sign on Bonus: $1000 for Full Time and $500 for Part Time Employees Summary: This full-time role in an adult residential setting involves supervising and supporting residents' daily activities while fostering their physical, emotional, social, and vocational development. The Residential Shift Supervisor is responsible for ensuring that residents are engaged in meaningful activities that promote greater independence, community integration, and personal growth. Compassion, teamwork, and leadership skills are essential. This position offers an opportunity for growth, leadership, and meaningful work in supporting individuals with disabilities in achieving greater independence and well-being. This position is compensated on an hourly basis. Essential Duties and Responsibilities: · Implement Individual Support Plans (ISPs), behavior plans, and assessments to align with individual needs and program goals. · Create, lead and supervise Direct Support Professionals during shifts, ensuring consistent communication and adherence to daily scheduled plans. · Ensure all ISP programs and behavior data sheets are documented · Ensure medications are delivered and documented · Ensure recreation and DRO's/DRL's are run as directed · Ensure the cleaning schedule has been completed thoroughly by those assigned · Foster community involvement, employment opportunities, and recreational activities that support resident engagement and personal development. · Coordinate with families, guardians, and external agencies to ensure comprehensive care and support as directed by Residential House Manager. · Assist with financial management, including resident accounts and house budgets, as directed by the Residential House Manager. · Attend annual and semi-annual reviews as assigned by Residential House Manager. · Ensure the program maintains the standard outlined in the Department of Developmental Services Mission Statement, the Survey and Certification Tool · Perform safety checks, assist with fire drills, and ensure compliance with DDS regulations and safety standards. · Oversee and support residents in meal preparation, shopping, and other daily living activities. · Maintain accurate documentation and records related to residents' progress, health, and program involvement. Ensuring all staff complete daily reports and tasks as assigned · Assist with household maintenance needs and vehicle upkeep to ensure a safe and functional living environment. · Take a leadership role in planning individual leisure activities and ensuring residents have access to opportunities for recreation and personal development. · Serve as the primary contact during shifts, communicating day-to-day updates to administrative personnel in the absence of the Residential House Manager. · Maintain First Aid, CPR, MAP & PABC certifications. · Maintain training specific to individual programmatic issues. · Other duties as assigned Physical and Scheduling Requirements: · Ability to assist residents with personal care, including lifting and transferring individuals. · Flexibility to work various shifts, including nights, overnight coverage, and occasional overtime as needed. · Must be able to handle physically demanding situations, such as assisting in emergencies or behavioral crises. Qualifications: · B.A./B.S. in education, psychology, rehabilitation, or related field preferred or one year of experience in human services. · Must maintain active MAP certification, will need to obtain MAP certification within 3 months of hire. · Must be 21+, with a high school diploma or GED, a valid driver's license, and daily use of a car (preferred). · Must have strong communication, organizational, and time management skills, with the ability to work effectively in a fast-paced environment. · Must be able to meet physical requirements, including assisting with resident transfers, personal care, and handling emergency situations. Requirements Must be 21+ with reliable transportation and valid driver's license High School Diploma or GED Employees must possess the knowledge, skills and abilities listed above and demonstrate that they can perform the essential functions of the job. Employee must be able to speak, read, and write in fluent English. Willingness to work a flexible schedule to meet the needs of the program and individuals supported. This may include holidays, overnights, or double shifts.

ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS: The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP's extensive services and programs touch almost every sector in the city: from newborns to senior citizens, from school-aged children to homeless families, from non-profit organizations to local employers. ABOUT THE ROLE: In partnership with the Youth Center Director and Program Director, the Team Leader is responsible for leading a cohort of Preteen/Middle School members between the ages of 9-13 as part of the Youth Center's licensed afterschool program, including team building, curriculum development, behavior management, improving performance and maintaining culture consistent with Cambridge Youth Program's values. Reporting to the Program Director, the Team Leader will lead a diverse group of pre-teens through programmed activities, service projects, civic engagement, and leadership development. The overall goals for the Team Leader are to provide direct supervision, mentorship, and support to their cohort (small group) and families throughout their engagement at our Youth Centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Specifically, the Team Leader will: * Manage cohort activities and behaviors during center activities inside and outside of building. * Support Youth Workers' and Group Leaders' daily activities. * Assist the Program Director to oversee the implementation of policies and procedures at the Youth Center as they relate to youth members in our programs. * Inform the Program Director of specific Youth Center member needs or concerns that are brought to their attention. * Plan, design, organize, and implement age-appropriate Youth Center programs and activities for cohort and program, for Pre-Teens between the ages of 9-13. * Provide a safe, structured, and stimulating environment for Youth Center members and volunteers. * Attend and participate fully in staff meetings, planning sessions, other meetings, staff development, and training programs and activities as directed. * Conduct regular cohort meetings. * Be a positive role model and develop meaningful relationships with Youth Center members. * Maintain an open, friendly, on-going communication with families and schools about the progress of participants. MINIMUM REQUIREMENTS: * Two years' experience working with youth in an academic, recreational, or athletic setting. * HS Diploma/GED required. * Group management skills and facilitation skills. * Conflict resolution and an understanding of restorative justice. * Understanding of positive youth development. * Effective communication skills with youth and adults. * Interest and ability to engage and support families. * Ability to create and support curricular/activity design and implementation. * The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. PREFERRED QUALIFICATIONS: * Familiarity with Cambridge neighborhoods preferred. * Some post-secondary education preferred. SPECIAL REQUIREMENTS: * Criminal Offender Record Information (CORI) and EEC fingerprint background check required. PHYSICAL REQUIREMENTS, WORKING CONDITIONS, WORK FLEXIBILITY AND ACCOMODATIONS: While performing the duties of this job, the employee is frequently required to sit, walk, talk, and hear. The employee is occasionally required to run, during play or responding to an emergency. Employees are frequently required to use their hands and arms to handle and manipulate objects as well as reach. The employee must be able to lift fifty pounds and participate in activities that require physical exertion. Main work environment is a busy Youth Center. The noise level can be very loud. Youth Centers include classroom like settings, open environments, and gymnasiums. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUMMARY OF BENEFITS: * Competitive health, dental, and vision insurance * Vacation and Sick leave eligible * Paid parental leave * Sick Incentive Pay Eligible * 3 Personal days * 14 Paid Holidays * Management Allowance, $2,520/year * City employee commuter benefits (T-Pass reimbursement Bluebikes membership, EZRide Shuttle membership) REQUIRED DOCUMENTS: Please upload the following documents to complete your application. * Resume * Cover Letter