The Bank, Inc. jobs in Sioux Falls, SD - 8 jobs

Work Arrangement: * After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.* For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. As a result, we have become an industry-leading provider of reliable technology-forward solutions that move our partners' businesses into the future. At The Bancorp, We Define Fintech Partnerships. The Bancorp does more than just enable our clients' product innovations, we create lasting partnerships with a future-focused approach to technology and services. Today and every day, we work to continuously transform the payments landscape. We define Fintech Partnerships. The Bancorp does more than just enable our clients' payments innovation. We create lasting partnerships with a future-focused approach to technology and services. As a result, we don't "settle" for solutions that are possible today. Instead, we look to evolving technologies to create more advanced, scalable and nimble services. Provides operational support of client programs by managing departmental processes, ensuring adherence to compliance and regulatory requirements. Reports department activities to the VP Network Operations Managers on a regular basis. Responsibilities Essential Functions Monitors transactional and compliance reports to detect parameter breaches, regulatory violations, or potential fraudulent activity. Conducts thorough account reviews and prepares Unusual Activity Reports (UARs) for the Financial Crimes Risk Management team, adhering to The Bancorp Bank's established procedures. Reviews and resolves ACH-related inquiries including Letters of Indemnity (LOIs) and reclamations. Processes transactions which may involve the reversal of funds from consumer accounts and account closures, in compliance with regulatory guidelines and internal policies. Ensures compliance with federal regulations by accurately processing Trace Requests, Death Notification Entries (DNEs), and Debit to Fed transactions received from the U.S. government. Manages the timely return of government funds in accordance with applicable guidelines. Handles client and cardholder requests to issue checks for remaining account balances. Appropriately debits funds using correct transaction codes and descriptions and closes accounts or cards in accordance with the cardholder agreement. Responds to check-related inquiries, including initiating stop payments and issuing replacement checks as needed. Collaborates regularly with the Financial Crimes Risk Management team to facilitate weekly closures of accounts listed on the Restricted Customer Database, ensuring proper handling and documentation in accordance with internal compliance procedures. Builds strong working relationships with Program Operations Managers to collaboratively address client issues and support operational problem-solving. Assists with a variety of daily, weekly, and monthly tasks to ensure seamless program execution. Reviews written statements of authorized debits to verify compliance with NACHA Operating Rules before processing client-initiated ACH return requests. Cultivates and maintains positive relationships with key clients, ensuring a high level of service and responsiveness to their needs. Performs other duties as assigned. Qualifications Education/Experience Requirements * Associate degree in a related field or an equivalent combination of training and experience. * 1 year of relevant experience. Preferred Qualifications * Excellent verbal, written, and interpersonal communication skills * Team player, able to work effectively in a team fostered, multi-tasking environment. * Proficient in all Microsoft Office products, e.g., Excel, PowerPoint, Word, Outlook. * Able to learn and quickly maneuver through account screens on 12+ systems. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Hybrid

is available as a hybrid position in our Wilmington, DE or Sioux Falls, SD office.* Manages and administers the bank's compliance risk management program in collaboration with the Compliance Officer. Responsibilities Essential Functions Keeps abreast of relevant consumer protection laws, regulations, and supervisory guidance applicable to the assigned business line, (i.e., "Alphabet" of consumer and credit regulations such as, but not limited to B, C, E, F, G, M, O, P, V, X, Z, CC, DD) and other laws for example, but not limited to, E-SIGN, 1099 IRS rules, and ID Theft. Informs management, clients and interested parties of new and modified compliance requirements. Trains internal and external clients on compliance requirements through a variety of methods including one on one or staff meetings, memos, educational presentations, and providing guidance on specific situations. Reviews and updates policies, procedures and disclosures as needed for adherence with applicable laws and regulations. Assists in the development of compliance-related policies and procedures. Assists in creating and maintaining company standards related to higher risk products, services, and practices. Ensures documentation and training materials are current to minimize risks. Performs compliance reviews and risk assessments on new programs and initiatives. Performs ongoing evaluation of third parties requiring enhanced oversight. Participates in onsite due diligence reviews of key third party service providers. Reviews elevated marketing materials for adherence to regulatory requirements and bank standards, providing guidance and advice to bring the materials into compliance. Oversees monitoring and testing to ensure that activities are completed in accordance with approved schedules. Identifies corrective action and follows up to ensure implementation. Builds and maintains close working partnerships with internal stakeholders and external clients to ensure they seek advice and counsel when needed on compliance issues. Prepares and presents compliance reports and executive summaries of compliance activities including concerns, issue trends and patterns, etc. and discuss recommendations for initiating additional controls and audits. Acts as a subject matter expert, advising the team, other departments and clients on day-to-day, elevated, and complex compliance issues, rules, and regulations. Partners with internal and external stakeholders to develop solutions and recommendations to meet compliance needs. Assists in the management of compliance-related audits and examinations. Gathers relevant documentation as requested, meets with auditors to respond to questions, prepares audit responses as needed, and implements actions recommended by auditors and examiners. Performs other duties as assigned. Qualifications Education/Experience Requirements * Undergraduate degree in business or a related field or an equivalent combination of training and experience. * 10 years of compliance experience in the banking or financial services industry. Preferred Qualifications * CRCM certification preferred. * Extensive knowledge of federal consumer protection laws and regulations. * Excellent verbal, written, and interpersonal communication skills. * Ability to simultaneously prioritize and manage multiple projects and deadlines. * Comprehensive working knowledge of consumer and commercial banking laws and regulations. * A team player, able to work effectively in a team fostered, multi-tasking environment. * Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook. Experience in relational databases (Quick Base and Archer) is preferred. * No travel required. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-CB1 #LI-Hybrid

Work Arrangement: * After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.* We define Fintech Partnerships. The Bancorp does more than just enable our clients' payments innovation. We create lasting partnerships with a future-focused approach to technology and services. As a result, we don't "settle" for solutions that are possible today. Instead, we look to evolving technologies to create more advanced, scalable and nimble services. The Client Account Specialist will play a key role as a member of the Client Services team within The Bancorp Fintech Solutions division. This role provides first-level support to The Bancorp's Fintech partnerships, including gathering and disseminating program-related information, routing documentation and aggregating data for reporting while providing excellent customer service. This role requires excellent communication skills, a willingness to collaborate with others, and the ability to problem-solve quickly in a fast-paced, energized work environment. Responsibilities Essential Functions Provides customer service to clients by identifying and responding appropriately to their needs, providing information on the status of client requests, answering questions about services or products, and communicating with them in a timely manner. Supports the development of strong client partnerships by building trust, rapport, and strong working relationships with key stakeholders and internal team members. Monitors and reports on both internal and client SLAs to foster speed to market and partner satisfaction. Facilitates collection of information from clients for completing due diligence and various risk reviews. Ensures information is received timely and proactively follows-up as needed. Facilitates day-to-day client interactions including but not limited to conducting follow-ups and send reminders, facilitates general client communication on behalf of the department, conducts marketing collateral status checks/escalations, facilitates complaint workflow, ensures Partner Overviews and contact lists are up to date, facilitates card closure and compromised card requests, compiling quarterly business review data. Leverages internal tools to maintain up to date client files and accurate records in designated network folders and CRM tools (box.com, Quickbase, SalesForce, etc.) Fields client requests and handles issues/problems promptly. Maintains and builds open communication for the duration of the client life cycle. Performs other duties as assigned. Qualifications Education/Experience Requirements * High School diploma or GED. * A minimum of 12-18 months experience in Customer/Client Services or Sales. Preferred Qualifications * Strong working knowledge of systems integration, business process improvement, and retail banking operations, including front-office, back-office, credit card, and transaction services. * Excellent verbal, written, and interpersonal communication skills, along with strong problem-solving and presentation abilities. * Ability to interface with multiple, internal cross-functional areas and business partners, as well as external business partners, in the development and delivery of these strategic initiatives. * Team player, able to work effectively in a team fostered, multi-tasking environment. * Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook. * No travel required. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Hybrid

Work Arrangement: * After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.* For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. As a result, we have become an industry-leading provider of reliable technology-forward solutions that move our partners' businesses into the future. At The Bancorp, we Define Fintech Partnerships. The Bancorp does more than just enable our clients' product innovations, we create lasting partnerships with a future-focused approach to technology and services. Today and every day, we work to continually transform the payments landscape. We define Fintech Partnerships. The Bancorp does more than just enable our clients' payments innovation. We create lasting partnerships with a future-focused approach to technology and services. As a result, we don't "settle" for solutions that are possible today. Instead, we look to evolving technologies to create more advanced, scalable and nimble services. The Financial Risk Management Intern will work within the Credit Risk department for the Fintech Solutions division. As a Financial Risk Management intern, you will work alongside the department's Sr. Underwriting and Portfolio Analysts in analyzing the financial condition and risks related to Fintech Solutions partners. This role will focus on assisting department staff in completing new partner reviews of a wide range of company types, including early-stage venture-funded private companies as well as large, well-known public companies in the Fintech sector. Applicants can expect to gain invaluable experience and learn the nuances of the growing Fintech industry and the unique risks that are present within the companies that The Bancorp partners with. With an industry-leading new facility, collaborative environment and exciting projects, The Bancorp Fintech Solutions division has a great experience to offer. Responsibilities Essential Functions Analyzes and evaluates financial reports and assists in writing financial risk reviews for enterprise clients. Evaluates client processing models and characteristics to calculate risk associated with diverse product types. Reviews large datasets to ensure the acceptability of Sponsored Entities and their processing activities. Reviews Merchant Card Processing and ACH Origination Applications for completeness and consistency with the underwriting guidelines. Tracks and follows up on missing or incomplete financial statements to ensure prompt client responses. Conducts research and provides analysis on prospective clients and current clients completing due diligence and know your customer (KYC) activities. Gains understanding of how third-party business models work for underwriting activities. Participates in credit report review, less complex financial statement analyses and due diligence reviews on clients. Gains understanding, calculates, interprets, and applies basic financial and business ratios to evaluate creditworthiness and potential risk exposure. Gains an understanding of payment services offered by financial institutions and the potential risk associated with each. Conducts all underwriting and reviews activities in accordance with the company's policies, standards, and operating procedures. Compiles reports in Excel or Word to quantify the results. Performs other duties as assigned. Qualifications Preferred Requirements * Excellent verbal, written, and interpersonal communication skills with the ability to effectively and clearly communicate and present ideas to senior leadership. * A team player, able to work effectively in a team fostered, multi-tasking environment. Ability to prioritize and organize work. * Strong analytical and problem-solving skills. * Strong working knowledge of Excel. Proficient in Microsoft Office suite (Excel, Word, Outlook). * No travel required. Program Eligibility * Eligible to work for any employer in the United States for the full duration of the internship. The Bancorp will not assist in applying for visas or altering the visa status of applications. * Enrolled full-time in an undergraduate college degree program at the rising junior level, junior or senior level standing, enrolled in a master's program or recently graduated within the past six months. * Students must have a cumulative GPA of 3.0, this will be confirmed by the recruiter. * Pursuing a bachelor's or master's degree directly related to the department for which the internship program is listed. * Must be available for full-time internship. * May not be related to any employee of The Bancorp. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Hybrid

Work Arrangement: * After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.* For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. As a result, we have become an industry-leading provider of reliable technology-forward solutions that move our partners' businesses into the future. At The Bancorp, we define Fintech Partnerships. The Bancorp does more than just enable our clients' product innovations; we create lasting partnerships with a future-focused approach to technology and services. Today and every day, we work to continually transform the payments landscape. With an industry-leading new facility, collaborative environment and exciting projects, The Bancorp Fintech Solutions division has a great experience to offer. We define Fintech Partnerships. The Bancorp does more than just enable our clients' payments innovation. We create lasting partnerships with a future-focused approach to technology and services. As a result, we don't "settle" for solutions that are possible today. Instead, we look to evolving technologies to create more advanced, scalable and nimble services. The FTS Operations Analyst is responsible for providing operational support for client programs by managing departmental processes in compliance with regulatory requirements. It encompasses a range of tasks from routine to complex activities to ensure smooth operations of the Fintech Solutions Group and its partners. The position involves collaboration with internal bank departments and external partners to facilitate support and maintain regulatory knowledge. Key responsibilities include conducting account reviews, making account adjustments, analyzing reports, and documenting activities to uphold the operational integrity of the Bank's partner programs. Responsibilities Essential Functions Monitors a variety of reports to identify exceptions, violations, and/or potential fraud. Receives and logs account inquiries and processes account adjustments necessary to fulfill levies, garnishments, and various accountholder requests. Reviews daily control reports to ensure card transactions and adjustments were processed correctly. Processes written correspondence received, including returned mail and written customer inquiries. Performs account reviews as necessary to respond to account inquiries in a timely and accurate manner. Coordinates with relevant departments to address any identified account discrepancies effectively. Collaborates with other members of the Fintech Solutions division to problem-solve client issues and inquiries. Processes card requests for the Retail Bank programs in a timely and accurate manner. Maintains highly accurate records, files, and timetables for future actions and follow-up activities. Performs other duties as assigned. Qualifications Education/Experience Requirements * Must have a high school diploma or equivalent. * Associate or Bachelor's degree preferred, or an equivalent combination of education, training, and experience. * Must be available to work a minimum of 20 hours per week. Preferred Requirements * Ability to take feedback and seek direction quickly. * Excellent verbal, written, and interpersonal communication skills. * Team player, able to work effectively in a team fostered, multi-tasking environment. * Proficient in all Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook. * Capable of quickly learning and navigating account screens on multiple systems. * No travel required. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Hybrid

Work Arrangement: * After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.* The Bancorp's Internship program is designed to provide students with a meaningful and challenging hands-on learning experience as well as an inside look into a career in the financial services industry. Interns are immersed into our culture and will work on actual projects within their assigned business line or control function to expand their knowledge and complement their education with real-world job experience.. For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. The Bancorp's Fintech Solutions division works with many of the most notable names in the payments industry. We define Fintech Partnerships. The Bancorp does more than just enable our clients' payments innovation. We create lasting partnerships with a future-focused approach to technology and services. As a result, we don't "settle" for solutions that are possible today. Instead, we look to evolving technologies to create more advanced, scalable and nimble services. The Client Account Specialist Intern will work closely with members of the Client Services team within The Bancorp Fintech Solutions division. As a Client Account Specialist Intern, you will assist other Client Services team members in gathering and disseminating program-related information, routing documentation and aggregating data for reporting while providing excellent customer service. Candidates should demonstrate excellent communication skills, a willingness to collaborate with others, and the ability to problem-solve quickly in a fast-paced, energized work environment. Applicants can expect to gain invaluable experience and learn the nuances of the growing Fintech industry. With an industry-leading new facility, collaborative environment and exciting projects, The Bancorp has a great experience to offer. Responsibilities Essential Functions Assists client engagement team members by gathering and entering information into internal systems. Works with Client Services team members to identify and execute on workflow enhancements and process improvements. Prioritizes and assists with multiple projects while adhering to deadlines. Assists with the collection of information from clients for completing due diligence and various risk reviews. Ensures information is received timely and proactively follows-up as needed. Participates in day-to-day client interactions to gain an understanding of various tasks performed. Leverages internal tools to maintain up-to-date client files and accurate records in designated network folders and CRM tools. Assists with gathering data and preparing reports and presentations for management, business lines and clients. Performs other duties as assigned. Qualifications Program Eligibility * Eligible to work for any employer in the United States for the full duration of the internship. The Bancorp will not assist in applying for visas or altering the visa status of applications. * Enrolled full-time in an undergraduate college degree program at the rising junior level, junior or senior level standing, or enrolled in a master's program or graduated within the past six months. * Students must have a cumulative GPA of 3.0; this will be confirmed by the recruiter. * Pursuing a bachelor's or master's degree in a relevant field of study for which the internship program is listed. * Must be available for full-time internship. * May not be an immediate family member of any employee of The Bancorp Bank. Preferred Qualifications * Excellent problem solving and presentation skills. * Excellent verbal, written, and interpersonal communication skills. * Ability to interface with multiple, internal cross-functional areas and business partners, as well as external business partners, in the development and delivery of strategic initiatives. * Team player, able to work effectively in a team fostered, multi-tasking environment. * Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook. * No travel required Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Hybrid

We define Fintech Partnerships. The Bancorp does more than just enable our clients' payments innovation. We create lasting partnerships with a future-focused approach to technology and services. As a result, we don't "settle" for solutions that are possible today. Instead, we look to evolving technologies to create more advanced, scalable and nimble services. This internship will support the Fintech Solutions Product Management team by preparing new partners and products for market launch. By participating in the testing process, this position will have an opportunity to learn how fintech programs are operationally supported by the Bank. During projects, this individual will interface with several key areas of the bank including Program Operations, Product Management, Financial Operations, Compliance etc. Applicants can expect to gain invaluable experience and learn the nuances of the growing Fintech industry and the unique risks that are present within the companies that The Bancorp partners with. With an industry-leading new facility, collaborative environment and exciting projects, The Bancorp Fintech Solutions division has a great experience to offer. Responsibilities Essential Functions Shadows and supports Fintech Solutions Client Services to understand partner life cycle, service workflows, and cross-functional handoffs. Assists with ad hoc project needs (e.g., meeting notes, follow-ups, ticket intake, status tracking, light research). Helps draft or updates simple partner-facing materials and internal process docs. Gathers and organizes data from stakeholders; prepare basic summaries for team reviews. Supports Product Quality as needed by helping execute test plans and documenting of issues. Proactively surfaces observations and questions. Performs other duties as assigned. Qualifications Preferred Qualifications * Strong communicator who's comfortable asking questions and summarizing what they learn. * Organized self-starter who can manage small tasks across multiple workstreams. * Collaborative teammate; eager to learn fintech/payments concepts. * Comfortable with Microsoft 365 (Outlook, Excel, Word, PowerPoint). * No travel required. Program Eligibility * Eligible to work for any employer in the United States for the full duration of the internship. The Bancorp will not assist in applying for visas or altering the visa status of applications. * Enrolled full-time in an undergraduate college degree program at the rising junior level, junior or senior level standing, enrolled in a master's program or recently graduated within the past six months. * Students must have a cumulative GPA of 3.0, this will be confirmed by the recruiter. * Pursuing a bachelor's or master's degree directly related to the department for which the internship program is listed. * Must be available for part-time internship during the academic year, with a minimum weekly schedule of 10 hours in-office. * May not be related to any employee of The Bancorp. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Onsite