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Accounting Representative jobs at BNY Mellon

- 1699 jobs
  • Associate, Fund/Client Accounting Representative I

    The Bank of New York Mellon 4.4company rating

    Accounting representative job at BNY Mellon

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Associate Fund/Client Accounting Representative I, to join our Fund Accounting team. This role is located in Pittsburgh PA. In this role, you'll make an impact in the following ways: * Serve as a lead for the day-to-day operations of a small- to medium-sized fund accounting support team, providing work direction and technical assistance on complex matters. * Lead day-to-day accounting and net asset value (NAV) production functions, including NAV construction and validation, review, dissemination, and reporting activities for more complex funds. * Review data and assist in resolving escalated problems arising during daily, weekly, or monthly accounting and reporting cycles. * Track data and maintain accounting records for higher complexity funds in accordance with department policies and procedures. * Assist in establishing data maintenance and summarization processes to improve team efficiency and support the accounting team. * Lead the team in preparing system-generated reports, coordinate report reviews, and share reports with accounting teams. * Review work of junior team members and regularly collaborate with client staff to exchange information regarding cash, accounting, and reporting of daily and monthly client activities and initiatives. * Communicate data needs and respond to client questions. * Assist in identifying and implementing process improvements to reduce audit and financial exposure and enhance team efficiency. * Support the achievement of team objectives; may have work allocation and team lead responsibilities. No direct reports. To be successful in this role, we're seeking the following: * Bachelor's degree in accounting or the equivalent combination of education and experience. * 3-5 years of total work experience preferred. * Experience in accounting support preferred. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 "Most Just Companies", Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
    $68k-96k yearly est. 2d ago
  • Customer Service Representative

    Esquire Bank 4.4company rating

    Jericho, NY jobs

    Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.
    $40k-55k yearly 1d ago
  • Customer Service Representative

    Tata Consultancy Services 4.3company rating

    San Antonio, TX jobs

    The Customer Service Representative plays a key role in supporting the life insurance application process. This position is responsible for contacting applicants to schedule medical examinations and ensuring smooth workflow handoff to Case Associates and Underwriters once appointments are confirmed. The representative will provide exceptional customer service while maintaining accuracy, efficiency, and compliance throughout the process. Key Responsibilities Applicant Engagement & Welcome Calls Make professional, courteous welcome calls to life insurance applicants. Provide clear guidance on next steps in the application process and respond to initial questions. Application & Case Review Review applications and case notes regularly to ensure adherence to medical, financial, and regulatory requirements. Identify missing information or requirements and take appropriate action to support timely case progression. Outbound Communication & Scheduling Support Conduct proactive outbound calls to assist applicants in scheduling their medical examinations with approved vendors. Offer support and resources to help applicants complete outstanding requirements. Underwriting & Workflow Support Work closely with Underwriters and Case Associates to expedite case closures. Communicate updates effectively and ensure smooth handoff of scheduled cases to the appropriate teams. Qualifications & Skills Strong telephone communication skills with a professional and friendly demeanor. Excellent interpersonal, verbal, and written communication abilities. Ability to follow conversation flows and document interactions accurately and thoroughly. Strong organizational and time-management skills; able to multitask effectively in a fast-paced environment. Familiarity with life insurance processes preferred. Salary Range:: $38,000 - $43,000 per year
    $38k-43k yearly 4d ago
  • Loan Services Representative II

    QNB Bank 4.2company rating

    Quakertown, PA jobs

    The Loan Services Representative is responsible for payment of items escrowed for mortgage customers; verifying payment of real estate taxes for those accounts that do not escrow; processing of daily mail payments; verifying that new loan information input to the core is accurate; scanning and indexing loan files to the document imaging system. Handling customer phone calls to answer questions, resolve problems, etc. GENERAL DUTIES AND RESPONSIBILITIES: Daily processing of mail payments. Verify new loan input by other Loan Services employees. Monitor and disburse taxes, homeowners and PMI insurance for escrow accounts. Update records on the core system. Monitor non-escrow customer accounts for proof of tax payments. Scan and index loan files. Verify imaged file is accurately scanned. Sort loan documentation to be retained in file. Process incoming electronic payments and wires for customers. Track required insurance coverage on loan collateral. Force-place insurance and collect payment when proof of coverage cannot be obtained. Bill customer, assess fee or set up escrow accounts as needed for force-placed insurance policies. Compute and process Consumer, Commercial, and Mortgage loan pay-offs. Research to determine legal fees, proper fees to release liens, and if collateral should continue to be held for another QNB loan. Complete paid loan documentation process, including preparation of satisfaction pieces and financing statement terminations, process Release of Mortgage documentation, forward paid documentation to customers, monitor commercial and consumer lines to verify restriction of lines prior to the satisfaction of collateral. Serve as telephone contact for Loan Services. Research and solve customer requests including inquiries for proper re-application of payments, Pre-paying loan accounts, change in automatic payment cycles, explaining statement items, all other systems related questions. Liaison for consumer loan life, accident, and health insurance claims for borrowers. Reconciling and remitting of new premiums and refunds. Perform various maintenance functions on the core system including input of recording information for consumer and mortgage loans and proper credit bureau codes for closed lines. Verify loan satisfaction fees paid and reconcile related general ledger account. Research and respond to credit bureau disputes via E-Oscar web-based technology. Complete assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities. Assume other job-related duties as requested. REQUIRED TRAINING, EXPERIENCE AND EDUCATION: Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers. High School Diploma or equivalent. Basic math skills Keyboarding skills PREFERRED TRAINING, EXPERIENCE AND EDUCATION: Experience with Jack Henry Silverlake. Working knowledge of Microsoft Office Applications (Word, Excel, Outlook) Previous experience in Loan Services/Operations. Accounting I
    $133k-240k yearly est. 60d+ ago
  • Loan Services Representative II

    QNB Bank 4.2company rating

    Quakertown, PA jobs

    Job Description The Loan Services Representative is responsible for payment of items escrowed for mortgage customers; verifying payment of real estate taxes for those accounts that do not escrow; processing of daily mail payments; verifying that new loan information input to the core is accurate; scanning and indexing loan files to the document imaging system. Handling customer phone calls to answer questions, resolve problems, etc. GENERAL DUTIES AND RESPONSIBILITIES: Daily processing of mail payments. Verify new loan input by other Loan Services employees. Monitor and disburse taxes, homeowners and PMI insurance for escrow accounts. Update records on the core system. Monitor non-escrow customer accounts for proof of tax payments. Scan and index loan files. Verify imaged file is accurately scanned. Sort loan documentation to be retained in file. Process incoming electronic payments and wires for customers. Track required insurance coverage on loan collateral. Force-place insurance and collect payment when proof of coverage cannot be obtained. Bill customer, assess fee or set up escrow accounts as needed for force-placed insurance policies. Compute and process Consumer, Commercial, and Mortgage loan pay-offs. Research to determine legal fees, proper fees to release liens, and if collateral should continue to be held for another QNB loan. Complete paid loan documentation process, including preparation of satisfaction pieces and financing statement terminations, process Release of Mortgage documentation, forward paid documentation to customers, monitor commercial and consumer lines to verify restriction of lines prior to the satisfaction of collateral. Serve as telephone contact for Loan Services. Research and solve customer requests including inquiries for proper re-application of payments, Pre-paying loan accounts, change in automatic payment cycles, explaining statement items, all other systems related questions. Liaison for consumer loan life, accident, and health insurance claims for borrowers. Reconciling and remitting of new premiums and refunds. Perform various maintenance functions on the core system including input of recording information for consumer and mortgage loans and proper credit bureau codes for closed lines. Verify loan satisfaction fees paid and reconcile related general ledger account. Research and respond to credit bureau disputes via E-Oscar web-based technology. Complete assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities. Assume other job-related duties as requested. REQUIRED TRAINING, EXPERIENCE AND EDUCATION: Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers. High School Diploma or equivalent. Basic math skills Keyboarding skills PREFERRED TRAINING, EXPERIENCE AND EDUCATION: Experience with Jack Henry Silverlake. Working knowledge of Microsoft Office Applications (Word, Excel, Outlook) Previous experience in Loan Services/Operations. Accounting I
    $133k-240k yearly est. 21d ago
  • Residential Loan Servicing Representative - Clearfield, PA

    Mid Penn Bancorp Inc. 3.9company rating

    Clearfield, PA jobs

    A great banking experience starts with a great team! Mid Penn Bank is actively seeking a Residential Loan Servicing Representative in Clearfield, PA. We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Position Overview The Residential Loan Servicing Representative is responsible for performing a variety of duties to support the residential loan servicing function. As an integral member of the lending team, this individual will monitor pending and current loans, and related transactions. The Residential Loan Servicing Representative will provide support for internal and external customers and team members and must fully demonstrate the organization's Unwavering Service Standards. Essential Duties and Responsibilities Performs loan maintenance changes to the core system in accordance with current maintenance procedures as needed to include: Processes address changes, in accordance with current address change procedures. Adds, and maintains, AFT and ACH loan payment information in the core system. Completes billing maintenance and creates manual billing notices. Responds to internal and external customer inquiries via phone and the ticketing system. Reviews new notes audit report for accurate escrow boarding. Produces disbursement checks for escrow excesses/refunds. Remits daily/monthly reporting and funds to Freddie Mac, Fannie Mae & Federal Home Loan Bank. Reconciles secondary market serviced loan portfolio accounts. Processes money wire to Federal Home Loan Bank Reports active/delinquent status updates to USDA; remits USDA servicing fees. Requests paid serviced loan documents from the third-party document custodian. Reviews daily transaction exception reports and makes appropriate corrections. Prepares and processes loan payments. Processes incoming hazard and flood insurance correspondence. Completes work with exceptional accuracy and attention to detail. Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy. Handles direct communications, both written and verbal, with customers and other parties. Handles customer telephone calls. Completes account research and makes appropriate corrections, including payment adjustments. Performs Branch Capture end of day processing. Performs duties of other Loan Servicing personnel as needed. Ensures work tasks and activities are completed in compliance with company policies and industry regulations. Maintains confidentiality of customer information. Plays an active role in protecting the organization and its customers against fraud by incorporating risk awareness and prevention into daily responsibilities. Regular and predictable attendance is required. Education & Qualifications A high school diploma or equivalent. A minimum of one (1) year related experience required. Familiarity with various types of loans preferred. Banking experience and/or knowledge of residential loans strongly preferred. Skill(s) Moderate reading, writing, grammar, and mathematics skills; moderate interpersonal relations and communicative skills; moderate typing and PC skills, including knowledge of Microsoft Excel, Access, and Word; loan processing; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills. Equipment/Machines Telephone PC/Computer keyboard Printer Calculator Fax machine Copy machine Document scanner Branch capture machine Skill(s) Proficient reading, writing, grammar, accounting, analytical, and mathematics skills; moderate computer skills; proficient interpersonal relations and communicative skills; moderate typing and office machine skills; demonstrated management and supervisory skills; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. or less; visual, auditory and speaking skills; valid driver's license is required. Benefits Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement. In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs. EEO Statement Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria. Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.
    $85k-155k yearly est. Auto-Apply 60d+ ago
  • Residential Loan Servicing Representative - Clearfield, PA

    Mid Penn Bancorp 3.9company rating

    Clearfield, PA jobs

    A great banking experience starts with a great team! Mid Penn Bank is actively seeking a Residential Loan Servicing Representative in Clearfield, PA. We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Position Overview The Residential Loan Servicing Representative is responsible for performing a variety of duties to support the residential loan servicing function. As an integral member of the lending team, this individual will monitor pending and current loans, and related transactions. The Residential Loan Servicing Representative will provide support for internal and external customers and team members and must fully demonstrate the organization's Unwavering Service Standards. This is a 100% onsite position in Clearfield, PA Essential Duties and Responsibilities * Performs loan maintenance changes to the core system in accordance with current maintenance procedures as needed to include: * Processes address changes, in accordance with current address change procedures. * Adds, and maintains, AFT and ACH loan payment information in the core system. * Completes billing maintenance and creates manual billing notices. * Responds to internal and external customer inquiries via phone and the ticketing system. * Reviews new notes audit report for accurate escrow boarding. * Produces disbursement checks for escrow excesses/refunds. * Remits daily/monthly reporting and funds to Freddie Mac, Fannie Mae & Federal Home Loan Bank. Reconciles secondary market serviced loan portfolio accounts. * Processes money wire to Federal Home Loan Bank * Reports active/delinquent status updates to USDA; remits USDA servicing fees. * Requests paid serviced loan documents from the third-party document custodian. * Reviews daily transaction exception reports and makes appropriate corrections. * Prepares and processes loan payments. * Processes incoming hazard and flood insurance correspondence. * Completes work with exceptional accuracy and attention to detail. * Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy. * Handles direct communications, both written and verbal, with customers and other parties. * Handles customer telephone calls. * Completes account research and makes appropriate corrections, including payment adjustments. * Performs Branch Capture end of day processing. * Performs duties of other Loan Servicing personnel as needed. * Ensures work tasks and activities are completed in compliance with company policies and industry regulations. * Maintains confidentiality of customer information. * Plays an active role in protecting the organization and its customers against fraud by incorporating risk awareness and prevention into daily responsibilities. * Regular and predictable attendance is required. Education & Qualifications * A high school diploma or equivalent. * A minimum of one (1) year related experience required. * Familiarity with various types of loans preferred. * Banking experience and/or knowledge of residential loans strongly preferred. * Ability to work 100% onsite in Clearfield, PA Skill(s) Moderate reading, writing, grammar, and mathematics skills; moderate interpersonal relations and communicative skills; moderate typing and PC skills, including knowledge of Microsoft Excel, Access, and Word; loan processing; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills. Equipment/Machines * Telephone * PC/Computer keyboard * Printer * Calculator * Fax machine * Copy machine * Document scanner * Branch capture machine Skill(s) Proficient reading, writing, grammar, accounting, analytical, and mathematics skills; moderate computer skills; proficient interpersonal relations and communicative skills; moderate typing and office machine skills; demonstrated management and supervisory skills; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. or less; visual, auditory and speaking skills; valid driver's license is required. Benefits Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement. In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs. EEO Statement Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria. Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.
    $85k-155k yearly est. 21d ago
  • Loan Servicing Representative

    Institution for Savings 3.4company rating

    Newburyport, MA jobs

    The Institution for Savings, one of the oldest and most successful community banks in the region, is seeking a full-time Loan Servicing Representative to work with our Commercial and Residential team at the Bank's Newburyport Lending. Duties include but are not limited to: Loan Set Up Payment Processing Tax & Insurance Processing Payoff/Discharge Processing Construction Loan Processing Post-Closing Review Quality Control HELOC Renewals/Extensions Investor Reporting File Maintenance Respond to Customer Calls/Emails Payment Portal Review This position is full-time with fully paid medical, dental and vision insurance, as well as dollar-for-dollar 401(k) match up to 10%; life insurance; disability plan; pension plan after 2 years of service; and generous vacation and paid-time off. The Institution for Savings is an Equal Opportunity Employer. Member FDIC. Member DIF
    $39k-59k yearly est. Auto-Apply 3d ago
  • Loan Servicing Representative

    Everence 3.7company rating

    Lancaster, PA jobs

    Job Description Plays a critical part in ensuring the efficient processing of loans, including handling new and closed loan files, facilitating communication with members, and providing administrative support for various loan and escrow-related tasks. Possesses expertise in vehicle title management and is highly skilled in tracking, processing, and ensuring the accuracy of loan-related documentation. RESPONSIBILITIES AND DUTIES Efficiently process new and closed loan files, ensuring accurate documentation, including the recording and satisfaction of mortgages and vehicle title work. Serve as the primary expert for vehicle title-related processes, including title tracking, coordinating communication with loan officer and members to resolve any issues, and assisting with adding liens to titles when necessary. Administer the tracking and facilitation of insurance requirements for both vehicle and real estate loans, ensuring compliance with credit union policies. Accurately process complex loan payments, ensuring proper application of funds and timely updates to member accounts. Book and fund real estate loans, ensuring all necessary documentation and approvals are in place. Manage incoming payoffs and provide accurate payoff quotes for members, ensuring that all necessary details are included. Prepare and mail various notices to members related to their loans. Conduct account research to resolve loan-related issues, ensuring accuracy and making necessary corrections to account information as needed. Provide support to loan officers and assist members with loan-related inquiries and processes professionally and courteously. Serve as the backup for the escrow processor, ensuring continuity of service in their absence. Perform a quality control review on a random sampling of loans to ensure compliance with credit union policies, accuracy of documentation, and underwriting standards. Generate and distribute various loan-related reports as needed, ensuring timely and accurate delivery to appropriate team members and departments. Perform other duties and special projects as assigned to support the credit union's lending operations. QUALIFICATIONS Education: High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred) Experience: Prior experience in loan servicing or a similar role, preferably within a credit union or financial institution Skills and Abilities: Strong understanding of vehicle title work, mortgages, insurance tracking, and loan servicing Excellent attention to detail, organization, and time management skills Strong communication skills, both written and verbal, with the ability to explain complex information to members and colleagues Proficiency in using loan servicing software and other related systems Ability to work independently, as well as part of a team, to achieve departmental goals SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time
    $56k-116k yearly est. 4d ago
  • Loan Servicing Representative

    Everence Services 3.7company rating

    Lancaster, PA jobs

    Plays a critical part in ensuring the efficient processing of loans, including handling new and closed loan files, facilitating communication with members, and providing administrative support for various loan and escrow-related tasks. Possesses expertise in vehicle title management and is highly skilled in tracking, processing, and ensuring the accuracy of loan-related documentation. RESPONSIBILITIES AND DUTIES Efficiently process new and closed loan files, ensuring accurate documentation, including the recording and satisfaction of mortgages and vehicle title work. Serve as the primary expert for vehicle title-related processes, including title tracking, coordinating communication with loan officer and members to resolve any issues, and assisting with adding liens to titles when necessary. Administer the tracking and facilitation of insurance requirements for both vehicle and real estate loans, ensuring compliance with credit union policies. Accurately process complex loan payments, ensuring proper application of funds and timely updates to member accounts. Book and fund real estate loans, ensuring all necessary documentation and approvals are in place. Manage incoming payoffs and provide accurate payoff quotes for members, ensuring that all necessary details are included. Prepare and mail various notices to members related to their loans. Conduct account research to resolve loan-related issues, ensuring accuracy and making necessary corrections to account information as needed. Provide support to loan officers and assist members with loan-related inquiries and processes professionally and courteously. Serve as the backup for the escrow processor, ensuring continuity of service in their absence. Perform a quality control review on a random sampling of loans to ensure compliance with credit union policies, accuracy of documentation, and underwriting standards. Generate and distribute various loan-related reports as needed, ensuring timely and accurate delivery to appropriate team members and departments. Perform other duties and special projects as assigned to support the credit union's lending operations. QUALIFICATIONS Education: High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred) Experience: Prior experience in loan servicing or a similar role, preferably within a credit union or financial institution Skills and Abilities: Strong understanding of vehicle title work, mortgages, insurance tracking, and loan servicing Excellent attention to detail, organization, and time management skills Strong communication skills, both written and verbal, with the ability to explain complex information to members and colleagues Proficiency in using loan servicing software and other related systems Ability to work independently, as well as part of a team, to achieve departmental goals SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time
    $56k-116k yearly est. Auto-Apply 9d ago
  • Loan Servicing Representative III (Transaction Processing)

    Provident Bank 4.7company rating

    Woodbridge, NJ jobs

    How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments. KEY RESPONSIBILITIES: Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers. Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention. Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer. Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted. Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification. Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted. Trains new staff on Bank's policies and procedures needed to perform their respective job function. Perform other duties as assigned by management. MINIMUM QUALIFICATIONS: 5 - 7 years of related experience High school diploma or GED Interpretation of all loan documentation. Ability to exchange information clearly and concisely and to present ideas and report facts. Working knowledge of Horizon System, ACBS System, PC skills. Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports. Take ownership of workflow and resolve problems with minimal to no supervision. Ability to multi-tasking is imperative. Excellent communication and organizational skills. Strong mathematical background required. WORKING CONDITIONS Work is typically performed in an office environment. Noise levels are usually moderate. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $22.26 - $27.79 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
    $22.3-27.8 hourly 19d ago
  • Loan Servicing Representative III (Commercial)

    Provident Bank 4.7company rating

    Woodbridge, NJ jobs

    How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments. KEY RESPONSIBILITIES: Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers. Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention. Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer. Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted. Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification. Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted. Trains new staff on Bank's policies and procedures needed to perform their respective job function. Perform other duties as assigned by management. MINIMUM QUALIFICATIONS: 5 - 7 years of related experience High school diploma or GED Interpretation of all loan documentation. Ability to exchange information clearly and concisely and to present ideas and report facts. Working knowledge of Horizon System, ACBS System, PC skills. Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports. Take ownership of workflow and resolve problems with minimal to no supervision. Ability to multi-tasking is imperative. Excellent communication and organizational skills. Strong mathematical background required. WORKING CONDITIONS Work is typically performed in an office environment. Noise levels are usually moderate. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $22.26 - $27.79 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
    $22.3-27.8 hourly 60d+ ago
  • Lead Loan Servicing Representative

    Wells Fargo 4.6company rating

    Charlotte, NC jobs

    About this role: Wells Fargo is seeking a Lead Loan Servicing Representative within the Cards, Merchant Services, and Personal Loans (CMSPL) group, part of our Consumer Lending. In this role, you will: * Provide application support, documentation, and service to assist with the origination of a high credit limit card products in CMSPL. * Provide responsive and empathetic support to high value customers/affluent customers, ensuring a positive experience throughout the application process. * Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area. * Perform complex loan origination related servicing activities that require planning, evaluation, and interpretation. * Provide subject matter expertise to functional area on wide range of loan servicing activities * Interact and communicate with internal partners (ie WIM, product, branch network, etc), and all levels of management, staff, and cross-business units. * Provide training to less experienced individuals as team expands. Required Qualifications: * 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Experience working with High Value customers and core understanding of relationship management * Proven results of best-in-class customer experience * Extensive knowledge and experience with Credit Card products * Excellent communication and interpersonal skills * Experience handling complex or time sensitive inquiries, resolving issues, and processing requests related to loan servicing with accuracy and professionalism. * Proven ability to communicate clearly with clients, internal teams, and third-party vendors to ensure transparency and resolution. * Ability to partner and collaborate with underwriting, compliance, and risk teams to ensure seamless servicing and issue escalation. * Adhere to internal policies and external regulations, identifying and reporting potential risks. * Working knowledge of loan products, terms, and servicing systems to support client needs. * Ability to adjust to changing priorities, regulatory updates, and client needs with flexibility and resilience. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $25.48 - $41.83 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 10 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $65k-114k yearly est. 7d ago
  • Lead Loan Servicing Representative

    Wells Fargo 4.6company rating

    Charlotte, NC jobs

    **About this role:** Wells Fargo is seeking a Lead Loan Servicing Representative within the Cards, Merchant Services, and Personal Loans (CMSPL) group, part of our Consumer Lending. **In this role, you will:** + Provide application support, documentation, and service to assist with the origination of a high credit limit card products in CMSPL. + Provide responsive and empathetic support to high value customers/affluent customers, ensuring a positive experience throughout the application process. + Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area. + Perform complex loan origination related servicing activities that require planning, evaluation, and interpretation. + Provide subject matter expertise to functional area on wide range of loan servicing activities + Interact and communicate with internal partners (ie WIM, product, branch network, etc), and all levels of management, staff, and cross-business units. + Provide training to less experienced individuals as team expands. **Required Qualifications:** + 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Experience working with High Value customers and core understanding of relationship management + Proven results of best-in-class customer experience + Extensive knowledge and experience with Credit Card products + Excellent communication and interpersonal skills + Experience handling complex or time sensitive inquiries, resolving issues, and processing requests related to loan servicing with accuracy and professionalism. + Proven ability to communicate clearly with clients, internal teams, and third-party vendors to ensure transparency and resolution. + Ability to partner and collaborate with underwriting, compliance, and risk teams to ensure seamless servicing and issue escalation. + Adhere to internal policies and external regulations, identifying and reporting potential risks. + Working knowledge of loan products, terms, and servicing systems to support client needs. + Ability to adjust to changing priorities, regulatory updates, and client needs with flexibility and resilience. **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $25.48 - $41.83 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 10 Dec 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-508394
    $65k-114k yearly est. 6d ago
  • Loan Servicing Representative IV (Consumer)

    Provident Bank 4.7company rating

    Ridgefield, NJ jobs

    How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the lead level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments. Typically, the incumbent is in charge of the particular specialty area. KEY RESPONSIBILITIES: Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers. Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention. Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer. Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted. Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification. Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted. Trains new staff on Bank's policies and procedures needed to perform their respective job function. Perform other duties as assigned by management. MINIMUM QUALIFICATIONS: High school diploma or GED 7 or more years of related experience Interpretation of all loan documentation. Ability to exchange information clearly and concisely and to present ideas and report facts. Working knowledge of Horizon System, ACBS System, PC skills. Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports. Take ownership of workflow and resolve problems with minimal to no supervision. Ability to multi-tasking is imperative. Excellent communication and organizational skills. Strong mathematical background required. WORKING CONDITIONS Work is typically performed in an office environment. Noise levels are usually moderate. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. HAZARDS Mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $25.33 - $31.69 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
    $25.3-31.7 hourly 9d ago
  • Loan Servicing Operations Sr Representative

    Bank of America Corporation 4.7company rating

    Jacksonville, FL jobs

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for the servicing of loans. Key responsibilities include loan processing, researching, documenting loan history and responding to customers, investors or other 3rd party inquiries. Job expectations include handling moderately complex levels of transactions and providing support to senior management as needed. Responsibilities: * Services and processes loans, including foreclosure, mortgage, lending, and specialty loans, ensuring adherence to state and local regulatory requirements to minimize financial exposure risk * Performs transaction processing, loan research, and loan documentation, including loan history and activity * Analyzes requests and determines an appropriate course of action in accordance with guidelines and regulations for customer, investor, and other third-party inquiries * Provides status reporting to senior management as needed Skills: * Attention to Detail * Negotiation * Problem Solving * Written Communications * Data Collection and Entry * Record Keeping * Recording/Organizing Information * Research * Strategic Thinking * Decision Making * Oral Communications Required Skills: * Ability to adapt quickly to change without negative impact to performance and/or productivity * Strong organizational and time management skills to perform multiple tasks within limited time frames. * Excellent analytic and problem-solving skills * Exhibit professional demeanor in all situations * Excellent interpersonal and communication skills, written and verbal * Strong phone skills with a proven track record of delighting customers * Customer-centric focus * Flexible, willing to learn and self-motivated Desired Skills: * Knowledge of titling processes with the DMVs * 1 year in the financial industry * Document Management * Systems experience: BOSS, LINX, Magellan, FileNet Shift: 1st shift (United States of America) Hours Per Week: 40
    $53k-97k yearly est. 2d ago
  • Loan Servicing Representative

    Rockland Federal Credit Union 3.8company rating

    Canton, MA jobs

    We are looking for an experienced professional with a strong background in mortgage or real estate to join our team as a Loan Servicing Representative. This role requires a detail-oriented, proactive individual who thrives in a fast-paced environment and is passionate about delivering exceptional service to both internal and external members. If you're ready to build a career-not just find your next job-this is your opportunity to become part of something bigger. Key Responsibilities Review and evaluate member and investor servicing requests, ensuring compliance with applicable procedures and guidelines Processing more complex servicing requests in relation to real estate secured and commercial loans Manage the department's ticketing system, including responding to inquiries and assigning tasks appropriately Maintain high task quality and ensure adherence to internal procedures Provide guidance, support, and training to fellow loan servicing representatives Meet established deadlines and performance standards for all servicing functions Perform additional duties as assigned to support the servicing department Qualifications High School Diploma or equivalent required Minimum of 4 years' experience in mortgage servicing, with a focus on advanced or specialized tasks Familiarity with Keystone loan servicing systems preferred Knowledge of residential mortgage servicing required; commercial loans, HELOCs, SCRA, and investor loan servicing experience a plus Excellent verbal and written communication skills Demonstrated leadership ability and team collaboration Strong organizational skills with the ability to multitask and work independently Comfortable adapting to change in a dynamic environment Strong analytical and problem-solving capabilities Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.) Work Schedule and Benefits As a Loan Servicing Representative, you will work a 40-hour full-time schedule Monday through Friday. RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits ,a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends. Are you ready to apply? If this sounds like what you are looking for, then the next step is to apply! You will need to upload your resume and answer a few basic questions. Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates. At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check. Apply today and join our team! In alignment with our commitment to pay transparency, we're pleased to share that the base hourly range for this position is $22.00 - $27.00, excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role. We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success. Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $22-27 hourly 60d+ ago
  • Loan Servicing Representative

    Rockland Federal Credit Union 3.8company rating

    Canton, MA jobs

    Job Description We are looking for an experienced professional with a strong background in mortgage or real estate to join our team as a Loan Servicing Representative. This role requires a detail-oriented, proactive individual who thrives in a fast-paced environment and is passionate about delivering exceptional service to both internal and external members. If you're ready to build a career-not just find your next job-this is your opportunity to become part of something bigger. Key Responsibilities Review and evaluate member and investor servicing requests, ensuring compliance with applicable procedures and guidelines Processing more complex servicing requests in relation to real estate secured and commercial loans Manage the department's ticketing system, including responding to inquiries and assigning tasks appropriately Maintain high task quality and ensure adherence to internal procedures Provide guidance, support, and training to fellow loan servicing representatives Meet established deadlines and performance standards for all servicing functions Perform additional duties as assigned to support the servicing department Qualifications High School Diploma or equivalent required Minimum of 4 years' experience in mortgage servicing, with a focus on advanced or specialized tasks Familiarity with Keystone loan servicing systems preferred Knowledge of residential mortgage servicing required; commercial loans, HELOCs, SCRA, and investor loan servicing experience a plus Excellent verbal and written communication skills Demonstrated leadership ability and team collaboration Strong organizational skills with the ability to multitask and work independently Comfortable adapting to change in a dynamic environment Strong analytical and problem-solving capabilities Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.) Work Schedule and Benefits As a Loan Servicing Representative, you will work a 40-hour full-time schedule Monday through Friday. RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits ,a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends. Are you ready to apply? If this sounds like what you are looking for, then the next step is to apply! You will need to upload your resume and answer a few basic questions. Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates. At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check. Apply today and join our team! In alignment with our commitment to pay transparency, we're pleased to share that the base hourly range for this position is $22.00 - $27.00, excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role. We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success. Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Job Posted by ApplicantPro
    $22-27 hourly 22d ago
  • Loan Services Rep I

    Town & Country Bank 4.2company rating

    Springfield, IL jobs

    Town and Country Bank is seeking a Loan Services Representative to provide excellent support to our lending areas. ABOUT US: At Town and Country our mission is to empower the financial well-being of our communities, one person at a time. The culture at Town and Country is built on our shared core values - Teamwork, Achievement, Passion and Positive Thinking. Teamwork means we work together to achieve a common purpose. Achievement means we are results-oriented and achieve success by reaching and exceeding our goals. Positive thinking means we exhibit a positive attitude and strive to maintain an upbeat and fun work environment. Passion means we love what we do and understand the importance of our role in relation to the direction and purpose of the organization. We hire, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team. ESSENTIAL FUNCTIONS AND DUTIES: Provides general support to the lending areas of the Corporation. Proactively develops good working relationships both with internal and external customers/contacts. Reviews and/or balances daily and monthly reports Conducts file maintenance and/or transactions on loan accounts Review data input for accuracy Maintains reconciliation of loan accounts Performs loan account verifications Engages customers when responding to requests for payoff quotes and process loan payoffs when received Accurate and timely preparation of all types of collateral releases Process all escrow functions including analysis, distributions and tracking Builds relationships with customers by handling inquiries and completing necessary research as a priority. Meets set deadlines and ensures follow up and organization in all assigned duties. Maintains a focus on compliance issues and proactively stays abreast of changes to federal and state regulations. Develops strong understanding and strictly follows the company's established policies and procedures. Performs other job-related duties and special projects as assigned. QUALIFICATIONS: Previous Loan Servicing or Banking experience a plus Working knowledge of office practices and procedures Excellent ten key skills (35 wpm) Working knowledge of computers and Office 365 Ability to accurately handle high volumes of work under strict deadlines with high attention to detail Ability to multi-task in a stressful, fast-paced environment at certain times of the year. Ability to effectively communicate with both internal and external customers in a positive manner and resolve inquiries Effective communication, time management and organization skills Willing to work overtime if need be EDUCATION: · High School Diploma or equivalent required
    $33k-62k yearly est. Auto-Apply 60d+ ago
  • Associate, (Non Supervisory), Fund/Client Accounting Representative II

    BNY Mellon 4.4company rating

    Accounting representative job at BNY Mellon

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Associate Non Supervisory Fund/Client Accounting Representative II located in Pittsburgh PA. In this role, you'll make an impact in the following ways: Serve as a lead for the day-to-day operations of a medium-sized fund accounting support team, providing work direction and technical assistance on complex matters. Lead day-to-day accounting and net asset value (NAV) production functions, including NAV construction & validation, NAV review, dissemination, and reporting activities for more complex funds. Review data and assist in resolving escalated problems arising during daily, weekly, or monthly accounting and reporting cycles. Track data and maintain accounting records for higher complexity funds in accordance with department policies and procedures. Establish data maintenance and summarization processes to improve team efficiency and support the accounting team. Lead the team in preparing system-generated reports, coordinate report reviews, and share reports with accounting teams. Review work of junior team members and assist in maintaining relationships with client staff by exchanging information related to cash, accounting, and reporting of daily and monthly client activities and initiatives. Communicate data needs and respond to client questions. Assist in identifying and implementing process improvements to reduce audit and financial exposure and improve team efficiency. Support the achievement of team objectives; no direct reports but may have work allocation and team lead responsibilities. To be successful in this role, we're seeking the following: Bachelor's degree in accounting or the equivalent combination of education and experience. 5-7 years of total work experience preferred, with experience in accounting support preferred. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
    $68k-96k yearly est. Auto-Apply 1d ago

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